“I was amazed at the high level of customer service from this business being in such a large city. The active communication with myself and my recipient was above and beyond. The plant I chose had to be substituted but the alternative was even better. My recipient is thrilled with the gift. The staff at Volanni even made special arrangements with my recipient to have the plant delivered before she went to work to be sure it arrived safely. Thank you for making my purchase such a wonderful experience! I will be a repeat customer for sure.”

“It was more beautiful than the photo and seasonal flowers were included.”

“A+ service from start to finish! I ordered an orchid, and they promptly reached out to let me know they didn’t have the exact one available. Rather than simply canceling the order, they told me they were heading to the flower wholesaler and would contact me with the options they could find. They followed up quickly, helped me select a beautiful orchid, and had it hand-delivered the very same day.

Excellent communication, incredibly responsive, and truly went above and beyond. I will absolutely be using them again and highly recommend them!”

“Bonjour, super content d'avoir trouvé un fleuriste proche de chez ma fille qui habite Silver Spring. J'ai pu lui faire livrer pour son anniversaire, grâce à vos services, un joli bouquet de fleurs ainsi que quelques goodies en passant par votre site. Tout cela à distance car j'habite Marseille (France).
Encore un grand Merci à votre équipe pour son professionnalisme et sa ponctualité.”

““The flowers were beautiful” the recipient said. That’s all I needed to hear. The person I worked with over the phone made sure my arrangement matched my specifications. He got everything right and then some. The final product exceeded my expectations. Job well done.”

“I ordered a beautiful arrangement online for a friend’s birthday to be delivered the next day, a Saturday. Ultimate Floral Design called shortly after telling me the color calla lily I ordered was out of stock and offered different color options. They sent texts showing me the color options along with the orchids and we chose the best option together. I appreciated their quick response and attention to detail. They texted a picture of the final arrangement before delivery to ensure I was happy. Delivery was on time and my friend loved the flowers! I highly recommend Ultimate Floral Design and will continue using them in the future.

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Florist's Response:

Thank you so much for sharing your experience and for recommending us - we're glad we could find a great color alternative and get everything to your friend on time. It means a lot that you appreciated the quick communication and the photo confirmation. We look forward to helping with future celebrations.”

“I was on the phone with the recipient when the arrangement was delivered. She talked and laughed with the delivery driver, who was very personable and then told me that it was THE most beautiful arrangement she’d ever seen and all the colors in it were the ones she loved! My heartfelt thanks to Karen’s of Calvert for your professionalism and attention to detail. You made her day!

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Florist's Response:

Thank you so much for sharing this - we're thrilled to hear the arrangement was a hit and that our driver made the delivery special. It means a lot that we could help make her day with the colors she loves. We appreciate your kind words and for choosing Karen's of Calvert.”

“Having been out of the area for many years, I didn't know whom to use for a last minute floral delivery. I used Bloom Luxury Box on a recommendation from an Annapolis friend. I could not have been more pleased. Not only did they deliver same day, but I received a short video of my purchase! I was excited to see the actual arrangement. Thank you for excellent care Bloom Luxury Box. Fran”

“I ordered a pageant bouquet for my daughter. Travis did a beautiful job. It is stunning! He even offered to have it delivered to my hotel since I was coming in from out of state. I highly recommend this florist!

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Florist's Response:

Thank you so much. We were happy to help. Hope you had a great trip and enjoyed the French Toast”

“We loved the arrangement that Maghali Floral created for a funeral. It was exactly what we asked for, great quality, fresh flowers, and delivered when requested. The best!”