286 Reviews
Ordering online (just before bed!) was very easy, and Venetka's work of art was delivered to my delighted mother-in-law the following morning! I picked the designer's choice because, after seeing what Westford Florist produces time and again, I know that you simply cannot go wrong. Thank you WF for making our day brighter! See you again soon!
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Florist's Response:
Kate, thank you for choosing Westford Florist. We are thrilled to hear that our online ordering process was easy and convenient for you, and even more delighted to know that your mother-in-law was happy with the delivery of Venetka's beautiful work of art. Our team takes pride in consistently delivering high-quality arrangements, and we can't wait to have you back as our valued customer soon!
The arrangement was beautiful and the personal touches made it a perfect anniversary gift. I will certainly be a repeat customer and recommend Westford Florist to my friends and co-workers!
Thank you!
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Florist's Response:
Thank you so much for your kind words, Marc. We are thrilled to hear that the arrangement we created was a perfect anniversary gift and that you will be returning as a customer. Our team at Westford Florist takes great care in personalizing each order, and it means the world to us when our customers appreciate those small touches. We look forward to working with you again in the future and thank you for recommending us! Veny from Westford Florist.
I have ordered from Westford florist several times now & each flower arrangement including designers choice has been bright, modern & beautiful ! Would highly recommend them!
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Florist's Response:
Lori, thank you so much for your continued support and positive feedback. We are delighted to hear that our flower arrangements have met your expectations each time. Our designers put a lot of love and effort into creating unique and beautiful creations, so it means a lot to us when they are appreciated by our customers. We truly appreciate your recommendation and look forward to serving you again in the future! Veny from Westford Florist.
Such a beautiful custom arrangement by Westford Florist. Everything I asked for was included, as well as beautiful complementary floral pieces. What an exceptional composition.
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Florist's Response:
Thank you so much for your kind words, Gail! It was an absolute pleasure creating a custom arrangement for you. We always strive to exceed our customers' expectations, and we are thrilled that everything you asked for was included in the final composition. We hope to have the opportunity to work with you again in the future! Veny from Westford Florist.
This is my second year sending flowers to my daughter on her Birthday. The flowers were beautiful, they always do an amazing job!!
Keep up the great work
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Florist's Response:
Thank you, Eduarda! It's an absolute pleasure to assist in making your daughter's birthday special with our flowers. We are thrilled to hear that you have chosen Westford Florist for the second time and appreciate your continued support. We promise to keep up the great work and provide beautiful flowers every time. Cheers to many more years of sending joy through our arrangements! Veny from Westford Florist.
I ordered flowers for my friend who recently lost her father to brighten her day. I appreciate that Westford Florist provided extra car and held off on the delivery because the weather was too hot. I also appreciated all the updates. Thanks again for the beautiful flowers and helping me put a smile on my friend’s face!
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Florist's Response:
Courtney, we are honored to have been able to help you send some love and comfort to your friend during such a difficult time. At Westford Florist, we always strive to go above and beyond for our customers and their loved ones. Thank you for entrusting us with this special gesture and we hope the flowers were able to bring a small bit of happiness during a tough situation. Your kind words mean the world to us! Veny from Westford Florist.
Westford Florist never disappoints. Their Designer's Choice arrangements are always beautiful. Compliments to Westford's floral designers!
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Florist's Response:
Denis, thank you for choosing Westford Florist and for taking the time to leave us such a lovely review. Our floral designers put their heart and soul into each Designer's Choice arrangement, so it means a lot to receive your compliments. We look forward to continuing to exceed your expectations with our beautiful arrangements in the future. Thank you again! Veny from Westford Florist.
The beautiful flower arrangement was appreciated by recipient. Ordering was easy. Most importantly, the florist called me to ask a question about the order which allowed the flower arrangement to be customized for a better appearance at no extra cost.
I plan to use this florist again in the future.
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Florist's Response:
Thank you for choosing Westford Florist, Roderick. We are delighted to know that the flower arrangement was well received by your recipient. Our team takes pride in providing personalized and high-quality floral arrangements, so we are glad to hear that our florist went above and beyond to ensure a beautiful result at no extra cost. We thank you for your trust and look forward to serving you again in the future. Veny from Westford Florist.
My daughter in law loved it. The Nurses loved it as well
Hope ut continues to grow for a long time. Thank you so much!
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Florist's Response:
Barbara, it warms our hearts to hear that your daughter-in-law and the nurses loved the flowers from Westford Florist. We take pride in creating beautiful arrangements that bring joy to others, and we appreciate you choosing us for such a special occasion. Your support means everything to us, and we hope to continue exceeding your expectations for years to come. Thank you for brightening our day with your kind words! Veny from Westford Florist.
Everything from the customer service to the arrangement was nothing short of amazing!!
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Florist's Response:
Hi Corey, thank you for your kind words! We are delighted that you had an amazing experience with Westford Florist. Our team takes great pride in providing top-notch customer service and creating beautiful arrangements for our customers. It's reviews like yours that motivate and inspire us to keep up the exceptional work. Thank you again for taking the time to share your feedback, it means a lot to us! Have a blooming day ahead! Veny from Westford Florist.
Arrangement was beautiful!! Exactly as pictured. Delivered right on time. Great Florist. Will definitely use again!!!
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Florist's Response:
Thank you so much for your kind words, Sonja. We are thrilled to hear that the arrangement exceeded your expectations and was delivered on time. It means a lot to us that you will be using our floral services again in the future. We look forward to providing you with more beautiful arrangements and excellent service in the years to come! Veny from Westford Florist.
We asked for specific colors and a timed delivery- both requests were happily & competently granted. The flowers were lush & gorgeous and we were very happy
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Florist's Response:
Hi Julianne, we are thrilled to hear that our team at Westford Florist exceeded your expectations with both the colors and timely delivery of your flowers. It brings us joy to know that you were happy with the beautiful and lush arrangements we provided. Thank you for entrusting us with your special occasion, and we look forward to serving you again in the future! Veny from Westford Florist.
Ordering from Victoria BC Canada.
Flowers were lovely and the recipient was thrilled. Delivered when I asked.
Pleasant experience all around!
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Florist's Response:
Hi Linda, thank you for choosing Westford Florist to send your warm wishes all the way from Victoria BC Canada. We are delighted that our flowers brought joy to the recipient and that they were delivered at the requested time. Your kind words truly mean a lot to us and we hope to have the pleasure of serving you again in the future. Wishing you a beautiful day! Veny from Westford Florist
My friend absolutely loved her arrangement. The colors were truly amazing.
Thank you so much.
Peggy C
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Florist's Response:
Hi Peggy, we are so glad to hear that your friend loved her floral arrangement from Westford Florist! It means a lot to us that you took the time to leave this kind review and share your experience. We strive for excellence in every bouquet we create and it brings us joy knowing that our customers are happy with the end result. Thank you for choosing Westford Florist and we hope to have the pleasure of serving you again in the future! Veny from Westford Florist
I enjoy using this store.
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Florist's Response:
Thank you Andrew, for taking time to share your experience with Westford Florist.
We greatly appreciate your feedback. So nice to hear we have provided positive impression. Veny from Westford Florist
I ordered sympathy flowers for some good friends. They arrived promptly and were absolutely gorgeous. They sent me a picture when they arrived and they looked exactly as they looked online. My friends even texted me 3 days later mentioning how beautiful they were and that they loved them! Thank you so much!
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Florist's Response:
Pamela, we are deeply sorry for your loss and glad that our sympathy flowers could bring a small amount of comfort during this difficult time. It brings us joy to know that the flowers were not only delivered on time but also met your expectations in terms of appearance. Thank you for taking the time to share your positive experience with us and for letting us be part of honoring your loved one's memory. Veny from Westford Florist.
Gorgeous arrangement; super fresh with lovely purple flowers. My mother loved it.
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Florist's Response:
Laura, thank you so much for taking the time to leave a review for Westford Florist! Your kind words truly brightened our day. We are thrilled to hear that we were able to meet your expectations and deliver gorgeous flowers on time to your mom for Mother's Day. Veny from Westford Florist.
The flowers were gorgeous and delivered on time. Excellent customer service as well.
Thank you!
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Florist's Response:
Kathleen, thank you for taking the time to leave a review and for your kind words. I'm glad we met your expectations by delivering gorgeous flowers on time. Veny from Westford Florist.
The flowers were beautiful, delivery on the same day as we ordered was fantastics
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Florist's Response:
Thank you so much Keith for your kind words. It's nice to hear that Westford Florist delivered with our designers' choice bright and beautiful arrangement.
Flower arrangement was wonderful and accurate to description. Delivered as promised. Thanks.
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Florist's Response:
I appreciate your kind words David. It's nice to hear that Westford Florist delivered. Veny from Westford Florist
I spoke to a friendly and obliging florist one the phone, and the person to whom the flowers were delivered was delighted and sent me a picture. It's great to be able to talk to a person about such an important purchase! Many thanks.
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Florist's Response:
Dear Rita, I am so delighted to hear that the Sweet & Unique arrangement by Westford Florist brought a smile to someone's face on their birthday. Thanks so much for letting me know this. Your kind words are so much appreciated. Veny from Westford Florist.
Thank you so much for creating such a beautiful arrangement! We loved it!
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Florist's Response:
Theresa, thank you! it truly warms my heart to know that my efforts have not gone unnoticed. Thank you for taking the time out of your day to share your thoughts with me; it is gestures like yours that make all the hard work worthwhile. Thank you for choosing Westford Florist. Veny
The flowers were ordered the same day for same delivery. Delivery was on time. The recipient was happy.
Keep up the good work.
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Florist's Response:
Thank you Shelly, for your kind words. Very nice to hear that Westford Florist delivered. Much appreciated! Veny
Beautiful Spring arrangement delivered on time to brighten up someone's day❤
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Florist's Response:
Thank you, Donna, so much for the kind words. Veny
The flowers were beautiful! Very happy with them. Easy to navigate website and delivery. Excellent customer service. Overall a great experience. Thank you.
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Florist's Response:
Thank you, Judd! Very nice to hear Westford Florist delivered. Appreciate your kind words. Veny
Absolutely stunning flower arrangement! Thank you!
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Florist's Response:
Thank you Carmelle. We are glad you liked Monet Garden! It is one of the best original arrangements for Westford Florist.Veny
As usual, the flowers I ordered from Westford Florist were beautiful and delivered the same day.
The care and attention WF pay to their arrangements keep me coming back time after time.
Well done!!
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Florist's Response:
Thank you Tom. Your feedback is greatly appreciated. So glad to hear that Westford Florist arrangements and attention to detail are think highly of. Veny
I ordered these flower one night after they were clos3d & still delivered them the next dau, OUTSTANDING! Recipient sent a picture and it looks exactly as pictured & they were extremely happy with them
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Florist's Response:
Thank you, Christine, for taking time to review your experience with Westford Florist. So glad we were able to bring a smile on the faces of your recipients. Veny
Very pro , many thanks
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Florist's Response:
Thank you, Rima. Your feedback and kind words are very much appreciated. Veny
The arrangement of flowers were lovely. We wanted to offer a bit of spring during her time of loss and I think you nailed it! Your company will, from now on, be my first choice! Thank you so much!
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Florist's Response:
Thank you, Andrew for your kind words and for taking time to leave this review. I am glad Westford Florist arrangement fulfilled your expectations. Veny
The flowers I ordered were beautiful, just as advertised.
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Florist's Response:
Jeannie, thank you for the good words. Veny
So pleased with the flowers and communication. By the shop phoning me and leaving a message, I was able to text my friend that the flowers were delivered by the door and she brought them right into her home.
Thank you!
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Florist's Response:
Carol , thank you for taking time to leave us a review and for the kind words. I am glad to hear Westford Florist met your expectations! Veny
The flower arrangement was pretty, but not as shown - no orchid. People I worked with were very pleasant.
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Florist's Response:
Hi Patricia, thank you for taking time to leave us a review. Your feedback is valuable and allow us to improve services. Sorry to hear that we have not met your expectations with our Bright and beautiful Designers Choice. As the description says: Image is for representation only. Style, color, or container are at the full discretion of our head designer with this arrangement, including choice of flowers. We allow for special instructions and notes at the time of the order where you can specify preferred colors or flowers. We always do take your preferences, if any, in considerations. Please let us know if we can do anything to make it up to you. Perhaps, we can replace the arrangement with another one of same or higher value or issue you a full refund.
Flowers were beautiful! And delivered promptly! Very much appreciated!
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Florist's Response:
Penny, thank you for the kind words. Veny
They did a fabulous job on the flowers that were sent to our daughter in law. Not only were the flowers wonderful, but the service they did for us. They were unable to deliver, no one was home, so went back a few hours later to do so. Thank you Westford Florist!
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Florist's Response:
Hi Karen, Thank you for your feedback and the kind words!
The arrangement was delivered on time and just as described. I am amazed at the quality of the blooms especially the day after Valentine's Day. I highly recommend this business!
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Florist's Response:
Thank you Theresa!
very nice
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Florist's Response:
Thank you Herbert!
Flowers were beautiful!
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Florist's Response:
Thank you, Francis, appreciate your king words!
I ordered an $80+ arrangement two full days in advance of the delivery date. It was not delivered until the middle of the evening--only after I called the shop to inquire about where it was. (It took close to 10 times to get someone to answer the phone in the first place- very frustrating)
I think the arrangement itself is fine.
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Florist's Response:
Hi Jeanne, sorry to hear you are disappointed with the delivery time of your order on St. Valentine's Day. With the overwhelming number of orders that day we are very proud that we delivered 100% of all orders. Your arrangement cost was $64.07 and we issued you a partial refund of $26.56 for the inconvenience. We do not guarantee specific delivery times on St. Valentine Day, but if you have specified time preference in the order notes, we would do our best to accommodate. Upon checking your order, no preferred delivery time was provided on the order special instruction note. Let us know if we can do anything to make it up to you. Perhaps we can offer you 20% off your next order or issue you a full refund.
Very nice roses
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Florist's Response:
Thank you Jon!
Delivery was perfect. Arrangement was lovely. We could smell the bouquet throughout the evening.
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Florist's Response:
Terry, your feedback and time are much appreciated. We are glad you love the arrangement.
Great experience with Westford Florist! The quality of the floral arrangement was terrific, and their process was very easy.
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Florist's Response:
Thank you, Scott. So glad to hear that we have delivered.
Flowers arrived timely and beautiful as always. Westford Florist is always my go to for flowers in Westford.
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Florist's Response:
Patrick, that you for the good words. We strive to deliver the best experience possible.
My wife absolutely loved the arrangement! I placed an order in the morning, and was able to pick up at noon. Very fast, very well done, and we are very satisfied!
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Florist's Response:
Thank you, Charles for your kind words. Veny
Terrific and prompt service, as well as a bouquet that we were proud to have sent. It really cheered her up and that made us happy too. Thank you!
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Florist's Response:
Jennifer, it means the world to me that your arrangement brought cheer to someone's day. Veny
These were delivered to my girlfriend's work which improved her birthday. Thank you!!
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Florist's Response:
Thank you, Tyler. Happy to hear that your girlfriend appreciated your flowers.
Beautiful, arrangement & delivered on time!!
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Florist's Response:
Thank you Judith!
The florist went above and beyond to get this delivered. thank you!
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Florist's Response:
Kyle, thank you so much for your kind words. Glad to hear we have delivered.
Westford Florist has always delivered high quality flowers, on time delivery and great customer service. They actually answer the phone, unheard of in this electronic age. They are fantastic to deal with.
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Florist's Response:
Tom, Thank you for your kind words! Veny
It was a beautiful arrangement. Exactly as pictured.
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Florist's Response:
Thank you Debora! Veny
I ordered an arrangement for a friend who is sick and these were delivered within hours! They were so beautiful and included a special flower that I’d asked for. This really brightened her day! Highly recommend!
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Florist's Response:
Jamie, thank you! Your time and feedback are very much appreciated! Veny
Best flower shop in Westford!
I live in Canada and I was able to order flowers for my family in Wesford for Christmas. The flower arrangement was absolutely beautiful and a show stopper! They love it and Thank you!
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Florist's Response:
Thank you so much, Carmelle! Your feedback and kind words are very much appreciated. Veny
First purchase from Westford Florist. I ordered online to pickup the next day. The online ordering system worked very well and was easy to use. The arrangement was absolutely gorgeous and as shown in the online photo. The shop was welcoming, easy to get to and staff was a pleasure. Arrangement was well packed for travel - thank you! The whole experience from ordering online to picking up was a very positive experience. When I need flowers again I’ll be back.
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Florist's Response:
Thank you, Barbara! It is so great to hear that you had a great experience with Westford Florist! Veny
Westford Florist Designer's Choice always AMAZES!!!!
We love to send for special occasions, to cheer someone up, or just to let them know that we love them. Everyone we send these flowers to, absolutely loves them!
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Florist's Response:
Colleen, thank you so much for kind words and appreciation. Flowers are art and we take it seriously.
Would highly recommend, the Christmas flowers I got were beautifully done.
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Florist's Response:
Amanda, thank you for your kind words.
Westford had always come through! I originally ordered through JustFlowers.com, but the called and wanted to add another $15 additional delivery, and advised that the varieties and theme of the arrangement would not be what I wanted! Westford came through at late notice! Now that’s customer service!
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Florist's Response:
Thank you Mark. Appreciate the good words you have put for Westford Florist!
Their floral arrangements are always as advertised, fresh & bountiful.
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Florist's Response:
William thank you for your kind words and for your time! Veny
Westford Florist is great! I ordered an arrangement for 2 occassions in the past month. This florist was very friendly, professional and delivered beautiful arrangements both on the next day. My sister and brother-in-law loved their arrangements. One was fresh flowers and the other was a sympathy plant which they said was absolutely beautiful. Thank you Westford Florist for a great job!
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Florist's Response:
Thank you Catherine for your time and kind words. Veny
Gorgeous!
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Florist's Response:
Thank you Kathleen! Veny
Wonderful arrangement!
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Florist's Response:
Thank you Brian! Veny
Westford florist went out of their way to make sure we were happy with the gift we sent to a dear friend. I highly recommend them for any type of gift of flowers you want to send.
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Florist's Response:
Krista, thank you so much for your kind words for Westford Florist. Veny
(a) The order process was easy;
(b) Delivery was really quick (an hour or two?); and
(c) Liane, the recipient, was very happily surprised.
‘Nuff said!
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Florist's Response:
John thank you for your feedback. Much appreciated. Veny
Beautiful arrangement! My sister loved it. Speedy and prompt delivery.
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Florist's Response:
Thank you Deborah!
Good experience
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Florist's Response:
Thank you Arthur! Veny
Not happy. The flowers have not been delivered on the day as promised., in spite of the fact that I received an email saying that they were delivered.
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Florist's Response:
Diana, saw you feedback going thru past comments. Sorry to hear about it. As new owner of Westford Florist we stepped up in service to ensure we deliver stunning blooms and on time. Please give us a call to allow us to make it up to you. Veny
Well I've only seen it in a picture but it looked nice. Guess I'll see them when the wife beings them home from work lol. BTW, she absolutely loves them. "They brightened my day!!!!"
Well done westford florist, well done.
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Florist's Response:
Shaun, thank you so much. Your feedback and appreciation are truly heartwarming. Your generous words have made me feel valued and appreciated, filling my heart with gratitude. Thank you for taking the time to share your positive thoughts with me, it means more than you know. Veny at Westford Florist
Orders these for my daughter’s birthday and they were absolutely gorgeous!!
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Florist's Response:
Thank you Eduarda! It is our aim to please!
The arrangement was very nice. Just would have expected a few more roses or other flowers. Your site's picture shows many more flowers in the arrangement but I do appreciate you including some of the exotic flowers. Still can't figure out what the tall green stems are - if they are flowers or just greens.
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Florist's Response:
Hi Karen, Thank you for your comment. The tall green stems in question are in fact flowers, Bells of Ireland. Per you request, we included tropical flowers and leaves(including red ginger, protea and heliconia, variegated lirirope, mini monstera and philo xantal), as well as the bells, roses and hydrangea. We fill to value and each stem has a cost. Tropical flowers and leaves tend to be more costly. We appreciate your input and continually strive to use any information imparted to improve.
My Aunt who lives in Westford loved this arrangement! It brightened her day which was my hope.
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Florist's Response:
Thank you Rebecca! Its always wonderful to hear that we have brightened someones day!
Westford Florist is so easy to work with! They make beautiful flower arrangements and have helped make my friends days much brighter! I highly recommend them!
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Florist's Response:
Thank You Elisabeth for your kind words. We love making both the customer and the recipient very happy. Happy Forth of July!
Was very pleased with the same day delivery! My step mom wasn’t home at the time of the delivery but I got a very nice phone call from the delivery person that they would leave them in a nice spot outside by the door. They were very kind and my step mom loved the flowers! Would definitely get flowers from here again!
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Florist's Response:
Thanks For taking the time to post. Our Delivery woman Janet is as nice as pie :)
I am VERY impressed with Westford Florist! The delivery was made promptly. It came at the perfect time. My grandson was in some pain and tired from the night before being at ER until 1:00 am. My son videotaped the delivery and sent it to us (we live in Kansas City). It was awesome. He loved all the candy choices. It really cheered him up. And I appreciate that whoever made it, did not use a birthday cup, per my request. Thank you for your great service.
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Florist's Response:
Thank you, Jan! It truly warms my heart to know that my efforts have not gone unnoticed, and your words of encouragement mean more to me than you can imagine. Thank you for taking the time to share your thoughts with me; it is gestures like yours that make all the hard work worthwhile. Veny at Westford Florist
The flowers I ordered for my mom's 93rd birthday were beautiful. She loves them. I got personal attention from the company because I had entered an incorrect zip code. They called to make sure Mom got the flowers. Great customer service.
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Florist's Response:
Thank You Valerie, We Are so happy to help make your mom's birthday special. We do pride ourselves on great customer relationships.
Very nice coordinated arrangement of beautiful spring flowers.
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Florist's Response:
Thank You Ronald, I will pass the nice comment on to Tanya our (artist) designer.
The flowers are beautiful! Very pleased!
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Florist's Response:
Thank you Karri! Veny
Beautiful arrangement! Always have a great experience using Westford Florist.
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Florist's Response:
Ian, thank you for taking time to provide us with your feedback. Much appreciated. Veny
Love the color combination of the flowers! They are so fresh and pretty.
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Florist's Response:
Thank Erinn! Veny
Westford Florist is the best! They have the most user-friendly website with super clear communication. Their arrangements are beautiful and their delivery schedule is accurate! Excellent service. Thank you so much!
The recipient sent me a picture of the delivered flowers. It looked a bit different from what the picture depicted.
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Florist's Response:
Sandra, thank you for your feedback. In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated. Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If any design elements and or flowers are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability. We always take your notes in consideration. Please give us a call and let us make it up to you. Veny
Beautiful fresh flowers, great service, email confirming delivery.
My mother is so happy with them.
Thank you
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Florist's Response:
Jennifer, thank you for your kind words about the service and flowers from Westford Florist. Veny
These flowers were amazing, bright and colorful. The overall arrangement was beautiful. The recipient was so happy. I will order again and recommend Westford Florist to others. Thank you to Westford Florist for the flowers and a special thanks to your delivery driver.
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Florist's Response:
Thank you, D for your compliments on Westford Florist. Your feedback is much appreciated. Veny
The experience was seamless. Very great customer service and the flowers were beautiful.
I will need to set up an account, as I anticipate sending many flowers to Westford.
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Florist's Response:
Hi Tom
We are glad you liked your floral arrangement. Please call and we can set up a house account.
We would love to create a custom design just for you.
I ordered online late at night and received confirmation the next morning. I received confirmation of the delivery as well by email. The plant was beyond expectation. Would definitely recommend as well as use again.
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Florist's Response:
Paula, so glad to hear we have meet and exceed your expectorations. Veny
Excellent
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Florist's Response:
Thank you, Michael! Veny
Our experience with Westford Florist was excellent. Ordering on their website was easy and efficient. They had many choices for the occasion we needed and we could customize a bouquet if we chose to. They were able to deliver that very same day and from what I heard from the recipient, the arrangement was beautiful. We will definitely be using their services in the future and would recommend to friends and family. Overall a great experience! Thank you.
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Florist's Response:
Judd, thank you for your continued support. Veny
Great experience - personalized service, paid particular attention to fresh florals, on-time delivery and the recipient loved the arrangement. Top notch!
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Florist's Response:
Thank you Vivian! Veny
The Purple+Orange=Happy was gorgeous! It was prettier than the picture! The person who received them was so pleased!
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Florist's Response:
Thank you Suzen, we will let our designers about your feedback. Veny
Very helpful and took great care of my order and making sure it was delivered on the same day
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Florist's Response:
Theresa, thank you for your time and feedback. Veny
Absolutely beautiful thank you!
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Florist's Response:
Thank you Jessica! Veny
Flowers were for my daughter for Valentine's Day and were ordered six days before that day. I gave them my phone number and email address and my daughter's phone number as well. I got a phone call on Valentine's Day that they were having trouble locating the address and I told them more details and they knew then where it was to be delivered.
Got an email at 8 pm that the flowers had been delivered. Called my daughter and she still didn't have the flowers. The flowers delivered the next morning around 9 am. I called and got one excuse after another.
Poor service on delivery as well as customer service.
Excellent experience, beautiful flowers, exceptional customer service. Would highly recommend.
Westford Florist was incredible they were responsive on my calls to coordinate drop off and delivery of my surprise anniversary flowers to my girlfriend. They were quick and able to prepare this set of a dozen roses from a request I made at 10 am and they were able to drop it off by 2/3 pm. I was then sent a beautiful text with a picture of my girlfriend and a happy smile of a wow I was so surprised and you are wonderful. Thank you Westford Florist for absolutely knocking this service out of the park!
Delivery was fine. The roses were smaller than expected and not a good value for the cost.
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Florist's Response:
Douglas, thank you for taking time to share your experience with us. We appreciate the feedback as it allows us to improve. We would like to offer you a discount on your next order with Westford florist. Let us know if there is something else, we can do to make it up. Veny at Westford Florist.
Honestly, ordering the arrangement was very easy and it was delivered when I asked for it to be and it looked to have all the types of flowers it showed on the website, but I have to say for the money I paid - I was somewhat disappointed. I realize everything costs more these days, I just feel it should of been fuller, bigger and it also came in a different vase than showed which could be why it looks so different…. Not sure…
Your flowers were beautiful and appreciate your on time delivery.
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Florist's Response:
Thank you, Sharon! Thank you for recognizing our efforts and taking the time to share your appreciation. It truly means the world to us. Veny at Westford Florist
Always a pleasure to use Westford Florist!!!
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Florist's Response:
Twila, thank you for recognizing and acknowledging Westford Florist work, it is an absolute honor to receive such heartfelt praise from someone as thoughtful as you. Veny at Westford Florist
I ordered a sympathy plant arrangement. It was delivered on time and was really tasteful and beautiful! I was completely satisfied with my order from Westford Florist and would easily order from them again!
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Florist's Response:
Robin, thank you so much for the kind words. Your feedback and appreciation are so welcome. Here at Westford Florist, we strive to provide our customers with the highest quality products and exceptional service. Veny
Looked beautiful. Just what I wanted.
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Florist's Response:
Liam, thank you so much for the kind words. Your feedback and appreciation are truly welcome here at Westford Florist. It warms our hearts to hear that our work is being noticed and valued by our customers. Veny at Westford Florist
Looks great. She was very pleased.
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Florist's Response:
Janet, we value your feedback immensely as it helps us continue to improve and grow as a business. Thank you again for taking the time to share your thoughts with us - it truly brightens our day! Veny at Westford Florist
My daughter is hosting Christmas dinner for her sisters and their families. She loved the flowers.
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Florist's Response:
Judith, thank you so much for the kind words. Your feedback and appreciation are so welcome. It truly warms our hearts here at Westford Florist to hear such positive comments from our valued customers like yourself. Veny at Westford Florist
Beautiful arrangement, timely delay. Made my friend’s day!
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Florist's Response:
Karen, your thoughtful comments inspire us to continue delivering top-notch products and customer care with every order. We are truly grateful for your support and look forward to helping you celebrate life's special moments for years to come. Veny at Westford Florist
I ordered online and called to double check all OK as I am based in the UK. Paula at Westford Florist was outstanding, her service and the beautiful flower arrangement were perfect. I would also add that the flower arrangement looked even better than the "Pumpkin Spice" original website picture, thank you so much.
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Florist's Response:
Alan, thank you so much for the kind words. Your feedback and appreciation are truly welcome here at Westford Florist. It warms our hearts to hear that our work is being noticed and valued by our customers. Knowing that we have been able to bring joy through our arrangements means everything to us. We strive every day to provide the best service possible, and your recognition motivates us to continue doing what we love. Thank you for taking the time to share your thoughts with us – it means more than you know. Veny at Westford Florist
Gorgeous flowers thank you!
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Florist's Response:
Lydia, thank you for the kind words. Your feedback and appreciation are truly heartwarming. Veny at Westford Florist
Beautiful flowers that made my Mom's day. Great online communication. Confirmed order and delivery. 100% pleased! Thank you very much! Will order again! Excellent!
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Florist's Response:
Courtney, thank you so much for the kind words. Your feedback and appreciation are like a bouquet of heartwarming flowers from Westford Florist, brightening up my day in the most beautiful way. Your words have truly touched my heart and I am grateful for your thoughtful gesture. It means so much to me to know that my efforts have been noticed and appreciated. Veny at Westford Florist
I was so impressed with this florist and would recommend them to anyone. They offered same day delivery and delivered on time. The flowers are absolutely beautiful, fresh and as represented on the website. They looked great for a week!
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Florist's Response:
Margaret, thank you so much for the kind words. Your feedback and appreciation are so welcome. It truly warms my heart to hear such heartwarming sentiments from someone as thoughtful as yourself. Your words are like a bouquet of beautiful flowers, bringing joy and brightness into my day just like the stunning arrangements crafted by Westford Florist. I am grateful for your kindness and will always hold your thoughtful words close to my heart. Thank you once again for taking the time to share your appreciation with me - it means more than you know! Veny at Westford Florist
My wife absolutely loved the flowers that Westford Florist delivered to her work. The order process was fast and easy.
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Florist's Response:
Anthony, I am touched by your thoughtfulness and sincerity in expressing your thanks. Thank you for taking the time to share your positive thoughts with me, it means more than you know. Veny at Westford Florist
You really listened!! I gave you a list of my friend's favorite colors and you nailed it!
She was surprised and delighted. Thank you.
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Florist's Response:
Elizabeth, your words are like a bouquet of beautiful flowers, bringing joy and brightness into my day just like the stunning arrangements crafted by Westford Florist. I am grateful for your kindness and will always hold your thoughtful words close to my heart. Thank you once again for taking the time to share your appreciation with me - it means more than you know! Veny at Westford Florist.
My friend loved her arrangement. I can’t believe how fast she received it. I’m so glad that I ordered from Westford Florist directly. There were so many beautiful arrangements to choose from!
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Florist's Response:
Karen, it means the world to me that you took the time to share your thoughts and let me know how much my efforts are appreciated. Your words have truly touched my heart and I am filled with gratitude for your kindness. Thank you once again for recognizing and acknowledging my work, it is an absolute honor to receive such heartfelt praise from someone as thoughtful as you. Veny at Westford Florist.
Flowers arrived very swiftly and looked excellent, communications with florist were very helpful, many thanks!
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Florist's Response:
Samantha, we take great pride in providing exceptional service and high-quality products, and your recognition only motivates us to continue exceeding expectations. Thank you for taking the time to share your thoughts with us - it means more than you know! Veny at Westford Florist.
Bright and sunshiny as requested! Perfect for father's day.
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Florist's Response:
Cassia, thank you for recognizing our efforts and taking the time to share your appreciation. It truly means the world to us. We are making changes to ensure we can deliver on Fathers' Day this year. Veny at Westford Florist.
Beautiful flowers! These were perfect for a prom look!
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Florist's Response:
Lauren, we sincerely thank you for taking the time to share your feedback about prom flowers from Westford Florist, it truly warms our hearts and motivates us to keep spreading love through flower blooms every day! Veny at Westford Florist
Absolutely stunning
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Florist's Response:
Lydia, thank you so much for the kind words. Your feedback and appreciation are so welcome. Veny from Westford Florist.
Mom loved it
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Florist's Response:
Peter, thank you! Knowing that our efforts are making a difference and bringing joy to your life is what motivates us every day to continue providing top-quality service and beautiful floral arrangements. Veny at Westford Florist
Loved the creativity, Very friendly, fast service, amazing staff!
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Florist's Response:
Kristine, thank you so much for the kind words. Your feedback and appreciation are so welcome. Veny at Westford Florist
Excellent
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Florist's Response:
Thank you Daniel! Veny at Westford Florist
Absolutely perfect. My wife loved it, and it is one of the most unique arrangements I have seen at any florist!
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Florist's Response:
Mark, thank you so much for the kind words. Your feedback and appreciation are so welcome. It truly warms our hearts here at Westford Florist to hear such positive comments from our valued customers like yourself. Knowing that our efforts are making a difference and bringing joy to your life is what motivates us every day to continue providing top-quality service and beautiful floral arrangements. Veny at Westford Florist
Have been very happy with their service. Kept informed of delivery and substitutions. Flowers are fresh and last a long time. Thank you
Not as fresh as I would of thought the the tall lilac ones never stood up the tea roses and mums look a little dry.
The flowers were beautiful and delivered same day. Great service and product. Recipient really loved them. Thank you!
Beautiful flowers, came on time and get service!
I sent this bouquet to a friend. It was delivered the next day, as promised, and my friend said it was gorgeous.
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Florist's Response:
Robin, knowing that our efforts are making a difference and bringing joy to your life is what motivates us every day to continue providing top-quality service and beautiful floral arrangements. We strive to create memorable experiences for each of our customers, and your words of gratitude only inspire us to work even harder towards exceeding your expectations in the future. Thank you again for taking the time to share your thoughts with us – it means more than you know. Veny at Westford Florist
Westford florist delivered a beautiful arrangement loved it
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Florist's Response:
Jenny, it truly warms our hearts here at Westford Florist to hear such positive comments from our valued customers like yourself. Veny at Westford Florist
Thank you - they were beautiful and appreciated by the family.
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Florist's Response:
Kathryn, we strive to create memorable experiences for each of our customers, and your words of gratitude only inspire us to work even harder towards exceeding your expectations in the future. Thank you again for taking the time to share your thoughts with us – it means more than you know. Veny at Westford Florist
Great job with the colors and selection. Thank you.
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Florist's Response:
Elizabeth, your feedback and appreciation are so welcome. It truly warms our hearts here at Westford Florist to hear such positive comments from our valued customers like yourself. Knowing that our efforts are making a difference and bringing joy to your life is what motivates us every day to continue providing top-quality service and beautiful floral arrangements. Veny at Westford Florist
Great service!
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Florist's Response:
Thank you, Robert! We appreciate your business and feedback. Veny at Westford Florist
Recipients were very pleased with the lovely Purple + Orange = Happy arrangement we sent to celebrate their 40th wedding anniversary on Valentine's Day. The flowers were delivered in the morning so they could enjoy them all of that special day. Very good service.
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Florist's Response:
Donna, it truly warms our hearts here at Westford Florist to hear such positive comments from our valued customers like yourself. Knowing that our efforts are making a difference and bringing joy to your life is what motivates us every day to continue providing top-quality service and beautiful floral arrangements. We strive to create memorable experiences for each of our customers, and your words of gratitude only inspire us to work even harder towards exceeding your expectations in the future. Thank you again for taking the time to share your thoughts with us – it means more than you know. Veny at Westford Florist
The arrangement was a hit!
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Florist's Response:
Charles, we strive to create memorable experiences for each of our customers, and your words of gratitude only inspire us to work even harder towards exceeding your expectations in the future. Thank you again for taking the time to share your thoughts with us – it means more than you know. Veny at Westford Florist
Very beautiful arrangement of flowers in an equally stunning vase, delivered promptly. Would gladly order from them again!
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Florist's Response:
David, here at Westford Florist, we deeply value the kind words and feedback from our customers. It is through your appreciation and gratitude that we are inspired to continually strive for excellence in creating memorable experiences for each individual who walks through our doors. Your expressions of thanks fuel our passion to work even harder towards exceeding your expectations in the future. We are grateful for the time you took to share your thoughts with us, as it serves as a reminder of why we do what we do every day. Thank you once again for choosing Westford Florist – it means more than you know. Veny at Westford Florist
I ordered flowers for a friend when his father died. I chose to use a local florist instead of an online florist to make sure to keep the business local. The flowers were delivered on time and were lovely.
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Florist's Response:
Holly, At Westford Florist, we take great pride in providing exceptional service to each and every one of our customers. Your kind words and positive feedback serve as a constant reminder of why we do what we do. Knowing that you had a memorable experience with us is truly heartwarming, and it motivates us to work even harder to exceed your expectations in the future. Thank you for taking the time to share your thoughts with us – your feedback is invaluable and helps us continue to improve our services. We are grateful for your support and look forward to creating more unforgettable experiences for you in the days ahead. Thank you again for choosing Westford Florist.
Westford Florist did a great job with my floral order. I would definitely order from them again
The bouquet that I ordered for my grandmother’s birthday was beautifully designed and promptly delivered. Highly recommend!
These flowers were never delivered.
I don’t know if they were delivered to the wrong address or just never left the shop. I’m very disappointed.
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Florist's Response:
John, I am very sorry your delivery wasn't made on time. I hope the complimentary arrangement did make up a little bit for your inconvenience.
My friend loved it. It was so easy to order online, and for now on my go to florist. Thank you
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Florist's Response:
Terri, at Westford Florist, we strive to create memorable experiences for each of our customers. Your kind words and feedback only inspire us to work even harder towards exceeding your expectations in the future. Thank you for taking the time to share your thoughts with us – it means more than you know. We are grateful for the opportunity to serve you and look forward to continuing to provide exceptional service at Westford Florist. Veny
Westford Florist was a pleasure to work with! The arrangement is beautiful and it was delivered with care. The driver was kind enough to reattempt delivery to ensure the recipient was home to avoid leaving the bouquet out in the cold. It was much appreciated. :)
My delivery was exactly what I ordered except my balloon was not included which is no problem because I understand the short notice and volume you were dealing with. I would use you again in the future. Thank you.
Very happy with the prompt delivery and the recipient thought the flowers were beautiful.
Excellent service, delivered on time and the arrangement was beautiful
Wonderful! I needed to reschedule the delivery a day earlier, and Westford Florist was immediately accommodating. Really appreciated! The recipient was thrilled with the surprise arrangement. Very festive!
Fabulous arrangement! The recipient -- a very critical 90-yr old -- was super impressed! Really happy to have a local resource that understands style and floral design.
They said it is beautiful and they love it. Thanks for the speedy delivery!
Very beautiful arrangement! It was an excellent Birthday Bouquet
Westford Florist did a beautiful job, creating an exquisite funeral arrangement on very short notice. Shop staff were extremely helpful and kind and they special ordered some of the flowers to create a truly lovely presentation. Westford Florist took great care and delivered the arrangement to the church in time for a morning funeral Mass. I highly recommend Westford Florist!!
Easy online ordering and super fast delivery!!!
The recipient was thrilled. Thank you!
Ordering was very easy, with a nice selection. The arrangement delivered was even more beautiful than what was advertised. It was gorgeous! The delivery time was perfect.
Very pleased, I will definitely order from Westford Florist again!
I was looking for a local florist after having become tired of the inefficiency and terrible customer service of Teleflora. I found Westford Florist online after having read the positive reviews. I ordered a Thanksgiving place setting through their website and found it easy and intuitive. However, I wanted to add a couple of holiday balloons after the order had been placed so I called the next day. Paula was very friendly and accommodating. Made the experience very pleasant. Highest recommendation! 5 stars.
Thank you for the same day service!
It was easy to order this lovely bouquet from a local florist. I would order again in a heartbeat. Thank you for your dependable, creative service!
The bouquet came as scheduled and was lovely.
My aunt loved the bouquet! It was beautiful, just as pictured, plus she noted the special touch with the stones in the vase.
The arrangement that I ordered for my nieces birthday was delivered quickly and just as lovely as pictured! Thank you for making her day special.
I can't give a review or a star since I haven't seen the arrangement. I'm assuming it is as pictured but until I see it, I can't really say. At least it was delivered on time.
Apparently I can't submit this until I choose a star, so I'll chose at least one.
Sorry.
Girlfriend seemed to be happy.
My mom loved her flowers! Thanks so much
Im disappointed the flowers were delivered on firday the 20th instead of monday the 23rd. the 23rd was her birthday. Its not like this was a heavy volume day like valentines or mother's day
It feels like you blew off the delivery day out of convenience. It was a date specific delivery and you failed to do it
The flower arrangement was beautiful and delivered right on time.
Not as many sunflowers as pictured, but probably because they had a shortage. The other bouquet was fabulous, though.
The recipient was very happy
great service
My wife said the flowers were beautiful. Prompt delivery, great experience.
I ordered an arrangement for a friend who lost her mom. She called to say how gorgeous the arrangement was and how happy she was to receive such a beautiful arrangement of flowers! I just referred Westford Florist to another friend. Thank you!
The "Flower Farm" exceeded our expectations. It was great and stood out among the other received bouquets.
The flowers were even more beautiful and vibrant than pictured! Very very nicely done! My sister-in-law loved them!
Beautiful arrangement as always. You guys never disappoint.
Beautiful flowers and delivery
Thank you Mom loved the flowers
Hi. I’ve been using you guys on occasion for the last 9-10 years, and I’ve always been happy with your selection and service. Quality flowers that my wife loves
Thanks for all you do
Our friend said the flowers were gorgeous. She was so happy!
WELL DONE! A beautiful bouquet delivered timely and with care!
My daughter LOVES this bouquet and the vase it came in. Thank you!
Loved the flowers just as shown it also had a wonderful base that can be used afterwards, thanks for making my wife’s birthday so special!!
Stunning arrangement! My girlfriend loved the surprise for her birthday. Thank you for always delivering quality fresh flowers every time I order. Great work!
I ordered this for same day delivery and it came out even more beautiful than I expected
Beautiful bouquet! Easy fast services!
The picture on your website was exactly what was delivered and the recepient was very happy!
The flowers were absolutely beautiful! The were very fresh and so colorful! Thank you!
Amazing as always!! Thank you so much for making my moms day:-)
Have used you for four years now, for many occasions. I have never had a problem with the flowers or your service, always nice flowers and excellent on time delivery. Thank You
Flowers arrived on time and in beautiful condition. Such bright colors!!! If I ever need flowers delivered in this area again, there's no question this will be my first and only stop.
A very nice arrangement and it was well received. Thank you for the speedy delivery!
Easy ordering. The flowers arrived on time and the recipient said they were "courageous"
Excellent service. Would definitely recommend and will be using again in the future. Thank you!
The flowers were very nice. Service fast .
it was a very good experience
Great service (again)! They even called me about the delivery when no one was home to make sure if it was ok to leave the flowers on the front porch or not.
Shopping local never disappoints. This is my first order with this florist and I’m delighted. My friend sent me pictures and the flowers are gorgeous! Delivery was prompt. I will absolutely be using Westford Florist again.
Beautiful flowers, with care and concern for the delivery. Excellent job. Thank you.
Excellent Same-Day Service to Acton!!!
Thank you!
Richard and Catherine Fay
Falmouth, MA
The bouquet didn’t look as the one on the website.... disappointed!!
Fantastic experience with Westford Florist. They were able to put together a beautiful arrangement at a fair price and quickly deliver it to my wife for our anniversary. Above and beyond, they actually called me and suggested an alternative arrangement with different colored roses that were beautiful.
THANK YOU WESTFORD FLORIST!!!
Beautiful,fresh,exquisite bouquet. Arrived on time to decorate my daughter in-law’s Thanksgiving table. I will definitely be using this wonderful florist again!
The recipient of the bouquet that I sent said they were absolutely beautiful.
This is the second time I have used this shop. I live in Denver, CO and I can trust that what I am purchasing online and what is hand delivered is always amazing. Thank you again for making my mom’s day. We can’t be with them on thanksgiving, but this arrangement is absolutely beautiful!!! Thank you!!
Beautiful arrangement! Speedy delivery!!
Beautiful arrangement. It was delivered on time and with great care. I would give them 10 stars if possible!
The arrangement was stunning as usual. A beautiful arrangement. My mom was thrilled it! Thanks very much!
The arrangement sent to a friend was gorgeous picture doesn’t do it any justice. Thank you!!
Quick and easy ordering and delivery was right on time
Very happy with the online service and the follow up I received to correct an omission I made on my message.
The delivery was received and the flowers were fresh and beautiful. Ordering local is the way I find to bring the best results.
She loved the look and smell! Thank you.
Easy ordering, lovely flowers and fast delivery. Thank you
I was ordering flowers for friends. Their website was easy to navigate, the pictures beautiful and a wide range of price options available. I ordered online without any issues. My flowers were then delivered and an email was sent to confirm their delivery. It was a seamless process from start to finish. I highly recommend them and my friends loved the flowers.
I’m sure you did a lovely job, but he’s a jerk who doesn’t appreciate my thoughtfulness and love :(
Daughter loved the arrangement....delivered on time as promised
Flowers were beautiful and well received by the recipient.
Great service! Called to let me know they had a different color rose. Very considerate. Will use again!
I placed my order from across the country. I wanted to support a local company and Westford Florist popped up in my search. They were amazing and created a beautiful bouquet for my dear friend. They took great care in delivery making sure that although the person wasn't home they would receive flowers at their peak freshness. Their prices and fees beat any online flower service or chain. I will definitely use them again!!!!
So very beautiful and arrived the next morning! Cannot thank them enough
I was told by the recipient that the flowers were beautiful and lovely.
The flowers and chocolates were delivered on the day that I was offered to choose from but I was disappointed that I was not given an option to select the delivery date that I actually wanted (which was July 15th even though I placed the order on July 9th). Apparently, the store manager was out of town on holiday and could not deliver on my preferred date.
I have ordered twice from Westford Florist. Overall, I am pleased with their service.
I can't say enough good things about Westford Florist! I bought this arrangement for a funeral service and it came out beautifully! I ordered early morning, waited an hour, called, and it was ready within the hour. The arrangement was pictured with white sunflowers but I got white lily's instead. Totally okay and understandable as I'm sure COVID has a role in lack of inventory everywhere. The arrangement felt heartfelt and I'm happy the family got to enjoy them. Great customer service. Great florist overall! Will be back again and AGAIN ❤
for three years now I've used Westford Florist, and they always come through. This time, not having a dozen red roses, and not being able to contact me, they took it upon themselves to mix the colors, and the result was stunning.She was thrilled, and that's what it is all about. Five stars for sure. Thank you.
I can’t speak highly enough of this florist! They worked so hard to be sure birthday flowers for my friend arrived on the day, and when she wasn’t home, they went out of their way to bring them back To the shop and re-deliver the following day so they didn’t wilt on the heat! The arrangement was beautiful and I so appreciated their commitment to making sure the flowers were enjoyed. Many thanks!!
This was the best bouquet of flowers I have ever sent. The delivery was even better than the photo showed. It was a perfect sympathy bouquet and the recipient love it. Ordered and delivered same day, at what was a very reasonable cost compared to other sites I shopped. Kudos and thank you Westford Florist!
The flowers were ordered online due to the covid restrictions. I was a little nervous that the flowers would not arrive on time or that there would be a difference in what we ordered but the experience was just the opposite! I received email confirmations when the order was placed and delivered. The arrangement was spectacular! Simply beautiful! The flowers used were excellent quality and were very fresh. I would not hesitate to recommend this florist to anyone.
The basket was beautiful!
Flowers were great. Thanks.
I sent my daughter flowers for her Birthday yesterday. She works at a Hair Salon in Westford. They were amazing, the colors used were stunning. She was very pleased and so was I. Thank you for bringing my daughter joy in these uncertain times.
Color palette was far from projected on photo. Would have preferred having a call or email from florist to let me know rather than send palette arrangement not selected as gift delivery.
The flowers did not last as long as I expected, they were drooping after just 4 days. I realize this was a busy time but I hoped I would get fresh blooms. the container was leaking after the first day but not enough to damage the blooms
Beautiful work and lovely service. My aunt loved her birthday flowers.
The arrangement that arrived to my sister for her birthday was more beautiful than I had expected. Service and delivery was on par.
Beautiful arrangement...thank you!
The arrangement was perfect and delivered so quickly. The recipient was so pleased to receive such lovely flowers! Thank you for amazing response times -- ordered at 10 pm on a Friday night and they were delivered by 10 am on Saturday!!!
Flowers were delivered on time and they were beautiful, thank you!
I live in Colorado, my parents live in Westford. My mom has just returned from the hospital without seeing anyone for over a week because of the COVID pandemic. I ordered and arrangement on Friday morning 5/15 and it was hand delivered to her that evening. It was absolutely beautiful!!! So fresh and colorful with so many different flowers. THANK YOU SO MUCH for making my mom smile for me while I couldn’t be there in person. You guys are amazing
The bouquet arrived on time and was beautiful. My mother was very pleased.
The flowers arrived exactly on time, which I know is very challenging during these difficult times. The arrangement is absolutely beautiful and the person who delivered them was extremely helpful. My mom could not be happier. Thank you!
Wonderful floral arrangement for my daughter-in-law for Mother's day,flowers were fresh and pricing was nice.Great local flower shop.
Beautiful arrangement left right in time with no contact. Thanks so much!
The flowers were beautiful and arrived right on time. Yet, I give a 3 star review for the process of delivery. I had put in the delivery notes to leave the flowers at the front door. They were for my mom for Mother’s Day. Since we cannot visit my parents, as they are in the high risk category for covid19, I needed a contactless delivery. My father had told me the delivery driver knocked on the door with no gloves, no mask and awaited them to answer. She then handed the flowers to him and also had him sign for the flowers with her pen. Makes me wonder how many other people she had been openly in contact with, as well as how many hands that pen had been in already that day. I do not like leaving negative reviews, and want to reiterate my concern is specifically towards the delivery process and not the florist themselves. Yet during a pandemic, and also the day after the order became effective to which we are all mandated to wear a mask when near others, I would expect the delivery drivers for companies to abide by those rules. I will still use this florist, yet will not be ordering deliveries during this time.
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Florist's response:
Laura, Thank You for the kind words. You are really being to nice. there was no reason for this delivery to have been done in this way. I take full responsibility, and have seen to it that this is not our procedure in the future.
My sister loved the beautiful flowers, such a nice surprise when after working 12 hours at hospital to come home to them. I will order again knowing beautiful flowers will be received
The arrangement my sister was beautiful, made her day during our 'stay at home' separation. I would highly recommend and will be using and recommending Westford Florist going on
As always, timely delivery and beautiful flowers!
Thanks!
I ordered flowers to be delivered to my sister for her birthday. They arrived promptly and were absolutely stunning! Extra thanks to the delivery person who got the flowers there in spite of the tricky street names in my sister’s neighborhood.
The recipient said they were beautiful!
Flowers were not as colorful as in the picture, filled it with greens to make it deluxe
You made our daughter-in-law very happy and that was the goal. Thank You for that. Very nice arrangement and on time. You made us happy as well as the gift givers.
My sister was thrilled with the beautiful arrangement. Said the flowers were very fragrant. Nice job, thank you!
I ordered flowers on Friday 3/6/20 for my sister in Westford who had just gotten out of hospital. I purposely looked up a florist in Westford instead of using a big national chain wanting to give business to a local small business. I received 2 emails, one confirming order and with receipt of payment as well as this email asking for a review on how the recipient liked the flowers. It is Sunday 3/8 and I finally asked my sister about flowers since she hadn’t mentioned them in last two days when we talked. She NEVER received them. I felt terrible. She has been home almost 3 days. I am extremely disappointed.
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Florist Response:
I am sorry that I did not have a Hydrangea plant in stock for you on friday. I tried to call you Three times to discuss further action. I did exactly what I said I would do (saturday before leaving for the weekend) and that was to deliver the hydrangea plant on monday after receiving it from the wholesaler. I did just that so in fact it was delivered to your sister. It isn't my fault that you used a phone number that you don't answer. I am small conscientious owner and unfair reviews like this hurt me personally.
Very nice arrangement. Exactly as pictured. Would definitely use Westford Florist again. Also customer service was very helpful. Recipient was thrilled.
For the price this arrangement exceeded my expectations. Very pleased I would recommend your store and will use you again.
Beautiful arrangement for my parents' anniversary! Thank you!
You earned a proud new customer/s! Professional and top shelf designers. Thank you.
The arrangement I had sent by you is so beautiful that I plan to order one for myself today.
Thank You so much the arraignment came out beautiful. My daughter loved them.It was the perfect size.
Very nice arrangement and on very short notice. Thank you
Simply elegant. It was perfect! What a hidden gem that we will be using more, thanks so much!
The person I sent this to stated the flowers were absolutely beautiful!
They are very nice there. Unfortunately they couldn’t make this arrangement but made something they could and it was beautiful. They are caring and I would recommend them to anyone.
Beautiful work and fast delivery!
Fast delivery, fair price. Flowers were very much like the sample image. Overall, great job.
I was very pleased with the flowers. There were a couple of substitutions but I felt they actually enhanced the bouquet in comparison with the website photo I chose. Delivered promptly with no problems.
The flowers were absolutely beautiful. Unfortunately the vase leaked overnight and now I’m not sure if the flowers will last. Most likely not their fault but the tin vase’s should be looked at.
Best service! Beautiful flowers! They got them there in no time and I only ordered them last minute for my sister's birthday.
I ordered a Yummy Arrangement for a friends birthday recently, and she was blown away! Candy is always such a fun alternative to blooms (though I ordered both), and Westford Florist does it right!
I LOVE Westford Florist. The arrangement I ordered recently for a friends birthday came out beautifully, and the recipient couldn't get enough! It arrived the day I requested and they assured me of a time, and stuck to it. Awesome experience!
Terrific service and beautiful flowers.
Bought 3 funeral arrangements online. Owner called made a few suggestions and I could not have been more pleased. Came out better than the pictures shown, arrangements were absolutely beautiful. Thank you
Flowers were just perfect and the recipient was overwhelmed with it. Thank you for doing such a great job and for making it so easy to order and co firm delivery.
Kathy W.
The receiver was very happy and iris' are her favorite flower.
Great experience! Very helpful / accommodating to specific delivery requests without hesitation! Beautiful flowers.
As usual you meant my expectations, she was thrilled and excited enough to post pictures on Face Book. The flowers were beautiful and delivered on time, when requested. Have used you for two years now, and will continue to. Thank you
Beautiful as always! My friends love their centerpiece.
Great communication and arrangement is beautiful!
My 91-year old LOVED these flowers and she is a lady who has an eye for beautiful things and experience with high-quality gifts.
The flowers arrived on time and appeared just as they looked in the photo! Thank you for making Mother's Day special for my mom!
The online ease was amazing. and what a bouquet it was. Thank you so very much for being a reliable, honest florist. Not my first visit, and certainly won't be my last.
Delivery was spot on and arrangement looks awesome-flowers vibrant.
Great florist, prompt delivery and beautiful arrangements!
The flowers that were delivered were pretty, and much like the picture on your website.
They were also delivered at the time of day which I had asked for.
I know that the recipient was well pleased.
Easy to order online and a beautiful result. I felt like the owner took a personal interest in making this beautiful!
I am very happy. the flowers are a bit different in the photo. but they were still awesome. Thank you for the great job!
I was very pleased with the arrangement . The flowers looked fresh when I saw them the next day. The selection of flowers were very uplifting. They were delivered when I wanted them to be.