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About Us

Special Moments store photo
ABOUT THE STORE
Special Moments

We founded this flower shop in 2021 with a clear passion for bringing beauty, emotion, and meaning into people’s most important moments. Although the shop itself is new, our team is built on more than 10 years of experience in the floral industry, combining creativity, technical skill, and deep knowledge of floral design. From day one, our goal has been to offer arrangements that not only look beautiful but also carry heartfelt meaning for every occasion. We offer a wide variety of floral arrangements, decorations, and gift options designed to suit every celebration and sentiment. Whether it is birthdays, weddings, anniversaries, graduations, corporate events, or sympathy arrangements, each design is carefully crafted using fresh, high-quality blooms selected for their beauty and longevity. Our florists pay close attention to detail, ensuring that every bouquet reflects balance, harmony, and artistic expression. In addition to traditional arrangements, we also specialize in custom floral designs tailored to our customers’ preferences, themes, and budgets. Every order is handled with care, from the initial consultation to the final delivery, ensuring a smooth and satisfying experience. We take pride in turning ideas into reality and helping customers express emotions that words alone cannot fully capture through the language of flowers. Our vision is to be a thriving flower shop recognized for excellence, creativity, and exceptional customer service. We strive to grow while maintaining the personal touch that makes each arrangement special. By combining a decade of industry experience with design techniques, we aim to stay ahead of floral trends while remaining rooted in quality and tradition. Customer satisfaction is at the heart of everything we do, and we are committed to building lasting relationships based on trust, reliability, and care. Through every bouquet we create, we hope to bring joy, comfort, and celebration into the lives of our customers, making every moment special.

ABOUT THE OWNER
Shirley Guillen

I opened this flower business because I love flowers and I enjoy preparing arrangements for customers to give to their loved ones. Flowers are so beautiful, they are my passion. I love flowers.

Store Hours

Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 6 PM
Sunday
9:30 AM - 3 PM

Policies

Substitution Policy

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Delivery Policy

No Returns

Refund Policy

All sales are final. We do not accept returns or offer refunds.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.

Delivery Information

Delivery Details & Tips

Every gift ordered through BloomNation is personally hand-delivered by the local florist. Each local florist sets their own delivery area and fee.

Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient’s time zone. Florists that offer same-day delivery display their same-day delivery cut-off time in their store detail section. Orders received after that time may be delivered the following day. Please note some florists may not make deliveries on Sunday.

To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Where do we Deliver?

Neighborhoods, Cities, ZIP Codes

Special Moments proudly serves Centerport, Bayport, Baycrest, East Hills, Muttontown

Floral Park, Rockville Center, Lake Success, Port Washington, Roslyn Harbor, Babylon, South Huntington, Port Jefferson Station, South Floral Park, Upper Brookville, Great Neck, Hillside Manor, Garden City South, Mitchell Field, Old Brookville, Hempstead, South Hempstead, Rockville Centre, North Valley Stream, Westbury, North Amityville, Captree Island, West Babylon, North Bay Shore, West Bay Shore, North Bellmore, North Bellport, South Hauppauge, East Islip, East Northport, East Farmingdale, South Farmingdale, Hauppauge, Ronkonkoma, North Lindenhurst, North Massapequa, East Patchogue, Laurel Hollow, West Islip, Wheatley Heights, East Yaphank, Bellerose Village, Franklin Square, New Hyde Park, North Baldwin, West Hempstead, Uniondale, Roslyn Heights, Williston Park, West Gilgo Beach, North Babylon, South Setauket, Central Islip, Cold Spring Harbor, East Norwich, East Setauket, West Hills, Dix Hills, Huntingtn Station, Massapequa Park, Oyster Bay Cove, North Patchogue, Stony Brook, Stonybrook, Center Moriches, East Moriches, Brookville, Lakeview, East Meadow, Rvc, East Williston, West Brentwood, East Massapequa, Smithtown, North Merrick, Huntington Station, Pjs, Port Jeff Station, West Sayville, Alden Manor, Locustwood, Meacham, Allenwood, Great Neck Plaza, Kensington, Saddle Rock Estates, Manhasset Hil, North Hills, Baxter Estates, Harbor Acres, Manorhaven, Sands Point, The Terrace, Mineola, Albertson, Baldwin Harbor, Garden City, Glen Cove, Glenwood Lndg, Hofstra University, Oceanside, Bayshore, Point O Woods, Bayville, Bellmore, Brentwood, Edgewood, Brightwaters, Brookhaven, South Haven, Centereach, Center Port, Deerpark, Poquott, Greenlawn, Holtsville, Bay Hills, Beech Croft, Cold Spring Hills, Lloyd Harbor, Bayberry Point, Islip Terrace, Bar Harbor, Mount Sinai, Mt Sinai, Fort Salonga, Ocean Bay Park, Ocean Beach, Oyster Bay, Patchogue, Flowerfield, Saint James, Fire Is Pines, Wildwood, Willwood, Woodbury, Plainview, Old Bethpage, Flanders, Manorville, Rivers Edge, Moriches, Ridge, Carver Park, Argo Village, Grt Neck, Port Wash, Roosevelt Field, Stewart Manor, Glenwood Landing, Greenvale, Lattingtown, Malverne, Roosevelt, Roslyn, New Cassel, Amity Harbor, Gilgo Beach, Oak Beach, Bay Port, Kismet, Saltaire, Pine Air, Elwood, Setauket, Strongs Neck, Holbrook, Harbor Heights, Knollwood Beach, Melville, Islip, Kings Park, Lake Grove, LakeGrove, Lindenhurst, Massapequa, Asharoken, Fire Island, Davis Park, Prt Jefferson Station, Terryville, LakeRonkonkoma, Nissequogue, Scotts Beach, Wading River, Wyandanch, Northampton, Baiting Hollo, Calverton, Manor Park, Mastic Beach, Shirley, Smiths Point, Bellrose Village, Great Nk, University Gardens, Great Nck Plz, Russell Gardens, Thomaston, Plandome, Garden City P, Garden City Park, Gdn City Park, North H P, Pr Wash, Bellerose, Freeport, Glen Head, Locust Valley, Old Westbury, Sea Cliff, Valley Stream, Amityville, Bellport, Coram, Deer Park, Old Field, Farmingdale, Huntington, Wincoma, Islip Manor, Jericho, San Remo, Plainedge, Medford, Miller Place, Mill Neck, Nesconset, Crab Meadow, Eatons Neck, Northport, Corneil Estates, Canaan Lake, Port Jefferson, Rocky Point, Lake Ronkonkoma Heights, Box Hill, Deer Wells, Cherry Grove, Fire Island Pines, Sayville, Shoreham, Sound Beach, Syosset, Briar Park, North Wantagh, Wantagh, Suny Stony Brook, Hicksville, Baiting Hollow, Eastport, Middle Island, Smith Point, Yaphank, Bellerose Terrace, Elmont, Glen Oaks, Gt Neck, Great Neck Estates, Manhasset, Herricks, Lakeville Estates, Manhasset Hills, Prt Washingtn, Jamaica, Queens, Baldwin, Carle Place, Matinecock, Lynbrook, Merrick, Roslyn Estates, Oak Island, Bay Shore, Fair Harbor, Bethpage, Blue Point, Bohemia, Commack, Copiague, Marconiville, Farmingville, Great River, Halesite, Huntington Bay, Lloyd Neck, Islandia, Island Trees, Levittown, Heer Park, Gordon Heights, Sunken Meadow, Oakdale, Seaview, Centre Island, Cove Neck, Prt Jeff Station, Belle Terre, Prt Jefferson, Lake Ronkonkoma, St James, Seaford, Old Westfield, Selden, Riverhead, Mastic, Old Mastic, Lake Panamoka, Panamoka, Upton

11003, 11005, 11021, 11040, 11042, 11050, 11428, 11501, 11507, 11510, 11530, 11542, 11545, 11547, 11548, 11549, 11550, 11553, 11572, 11576, 11577, 11580, 11581, 11590, 11701, 11702, 11703, 11704, 11705, 11706, 11709, 11710, 11713, 11717, 11718, 11719, 11720, 11721, 11722, 11729, 11730, 11731, 11732, 11733, 11735, 11740, 11742, 11743, 11746, 11749, 11751, 11752, 11757, 11758, 11762, 11766, 11768, 11770, 11771, 11772, 11777, 11779, 11780, 11782, 11791, 11792, 11795, 11797, 11798, 11803, 11804, 11901, 11949, 11950, 11951, 11955, 11961, 11967, 11977, 11980, 11001, 11010, 11020, 11427, 11552, 11557, 11560, 11565, 11575, 11596, 11724, 11741, 11747, 11753, 11754, 11755, 11776, 11788, 11789, 11790, 11933, 11934, 11940, 11978, 11004, 11023, 11030, 11362, 11426, 11518, 11520, 11554, 11556, 11568, 11579, 11727, 11756, 11763, 11764, 11765, 11767, 11778, 11786, 11787, 11793, 11794, 11801, 11941, 11946, 11948, 11952, 11953, 11972, 11514, 11563, 11566, 11570, 11714, 11715, 11716, 11725, 11726, 11738, 11739, 11769, 11783, 11784, 11796, 11931, 11947, 11960, 11970, 11973

Hospitals We Deliver To

Hospitals we deliver to: Stony Brook University Hospital, St. Francis Hospital & Heart Center, Good Samaritan University Hospital, South Shore University Hospital, Comprehensive Stroke Center at NYU Langone Hospital-Long Island, North Shore University Hospital, Mercy Hospital, Nassau University Medical Center, Huntington Hospital, NYU Langone Hospital - Suffolk (formerly Long Island Community Hospital LICH), Plainview Hospital, Mount Sinai South Nassau, Glen Cove Hospital, Mather Hospital

Cemeteries & Funeral Homes We Deliver To

Cemeteries and funeral homes we deliver to: Moloney's Lake Funeral Home & Cremation Center, Pinelawn Memorial Park and Arboretum, Gutterman's Funeral Home, Calverton National Cemetery, St. Charles / Resurrection Cemeteries, New Hyde Park Funeral Home, New Montefiore Cemetery, Park Funeral Chapels, Cemetery of the Holy Rood, Chapey & Sons Funeral & Cremation Care, Greenfield Cemetery, Charles J. O'Shea Funeral Home, Star of David Memorial Chapels Inc, Beth Moses Cemetery, Towers Funeral Home, Inc., Wellwood Cemetery, Long Island National Cemetery, Claude R. Boyd-Spencer Funeral Home, Mount Ararat Cemetery, Mangano Family Funeral Home, Inc., Vernon C. Wagner Funeral Homes, Mount Pleasant Cemetery, St James Funeral Home, Holy Sepulchre Cemetery, Thomas F. Dalton Funeral Home - Floral Park, Massapequa Funeral Home, Saint Charles Cemetery, M. A. Connell Funeral Home, Nassau Knolls Cemetery, Michael J Grant Funeral Home, Robertaccio Funeral Home Inc, Queen Of Peace Cemetery, Chapey & Sons Funeral & Cremation Care, Regency Forest Pet Memorial, Branch Funeral Home Smithtown

Wedding Venues We Deliver To

Wedding venues we deliver to: Suffolk County Vanderbilt Museum and Planetarium, Long Island Marriott, Crest Hollow Country Club, Marriott Melville Long Island, Oheka Castle, The Mansion at Glen Cove, The Refuge, Holiday Inn Plainview-Long Island by IHG, The Inn at New Hyde Park - Wedding & Corporate Event Venue, Holiday Inn Express Hauppauge-Long Island by IHG, The Fox Hollow, Westbury Manor, Holiday Inn Long Island - Islip Arpt East by IHG, Holiday Inn Westbury-Long Island by IHG, Flagstar at Westbury Music Fair, Danfords Hotel & Marina

Other Venues We Deliver To

Other venues we deliver to: Jones Beach State Park, Topgolf Holtsville, White Post Farms of Melville, Northwell at Jones Beach Theater, Dave & Buster's Westbury, Nassau Veterans Memorial Coliseum, Round1 Bowling & Arcade Broadway Commons, Jones Beach Theater, Paramount, RPM Raceway | Race Play More, The Milleridge Inn, Jericho Terrace, Larkfield, Heritage Club at Bethpage, Watermill Caterers, The Crescent Beach Club, Swan Club On The Harbor, The Mansion at Oyster Bay, Akbar Restaurant, Pearl Banquet, Trade Show Displays on Long Island, Tanglewood Catering, Sid Jacobson Jewish Community Center, SYJCC, Mid-Island Y JCC, Selden Mosque - IALI, Yes We Can Community Center, Masjid Al-Baqi (Muslims On Long Island Inc), Connetquot Public Library, North Isle Village Inc., Station Yards, Herricks Community Center, Shrine of Our Lady of the Island, St Agnes Cathedral, Arumdaun Presbyterian Church, Assembly Hall of Jehovah's Witnesses, St. Patrick's Roman Catholic Church of Smithtown, N.Y., St. Mary's Roman Catholic Church, St. Kilian Parish, St. Patrick's RC Church, St. Brigid Catholic Church, Archangel Michael Greek Orthodox Church, Maria Regina Roman Catholic Church, Saint Anne's R. C. Church, St. Ignatius Loyola Parish, Smithtown Gospel Tabernacle, Church of St.Patrick, Old Westbury Hebrew Congregation, Woodbury Jewish Center Inc, Temple Sinai of Roslyn, Temple Beth Torah, Temple Beth Sholom, Temple Judea, North Shore Synagogue, Islamic Center of Long Island, Shelter Rock Islamic Center (SRIC), Masjid Darul Quran, Islamic Center of Melville, Faizan e Aisha Mosque, Masjid Noor, Islamic Center of Deer Park, Al-Rasheed Mosque, Suleymaniye Mosque, Bellmore Mosque, Suffolk Islamic Center (Lake Ronkonkoma Masjid), BAPS Shri Swaminarayan Mandir, Melville, AsaMai Hindu Temple & Sai Darbar, Shri Saneeswara Temple, Vedic Heritage, Hindu Temple of Long Island, Vaishnav Temple of New York, Hindu Temple and Cultural Center, New York Kali Mandir, Bhavani Shankara Mandir, Shiv Uma Ganesh Mandir, Sai Mandir, Kali Bari

Frequently Asked Questions - FAQs

Can I order online or by phone?
Yes! You can order online anytime at specialmomentss.com or by phone at (516) 468-1795 during our business hours (Mon-Fri 9:00 AM-8:00 PM, Sat 9:00 AM-6:00 PM, Sun 9:30 AM-3:00 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Special Moments?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Brentwood, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Delivery FAQs

Do you offer same-day flower delivery in Brentwood?
Yes, we provide same-day delivery in Brentwood for orders placed before 7:00 PM.
How much does flower delivery cost in Brentwood?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Do you deliver flowers to hospitals, offices, or event venues in Brentwood?
Yes, we deliver to homes, hospitals, businesses, and venues across Brentwood. Please provide the full address and any delivery notes during checkout.