74 Reviews
It was great... delivery was on time.
You do not follow the instruction we told you when we order! You delivered one day early and place outside the build during the hot day? Very sad and dispointed. You do not deserve the 15% of tips. Please do not do this to any of your customer future. Thank you.
ECATERINA MARIAN
didn't got her Beautiful Birthday Basket
You are unacceptable,
you should have called the girl before delivering the flowers,
you made us feel embarrassed
Looks nice but I don’t like the blue substitution. Those blue leaves do not look natural.
I saw them Saturday with my own eyes.They were gorgeous and my Mom loved them. This florist does beautiful work
Looked exactly like the photo & delivered on-time!:)
Superior product, easy and fast service!
Great arrangement, recipient was very pleased. Some sort of tracking would have been nice but the bouquet got there just before the end of the work day as requested.
Some of the flowers in the arrangement were already turning brown when we received the bouquet.
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Florist's Response:
Hello ,please give us a call and we will replace any below quality flowers ,Valentines day is a very hectic time please call us today ,will replace those flowers .
Great customer service and follow-up.
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Florist's Response:
Thank you so much Salman! Thank you for you patience and I hope it was exactly what you had hoped for.
Great service and beautiful flowers.
Once again Rockville Florist, came through with a gorgeous bouquet for our daughter!
Thank you, so much for the prompt creation and delivery!
Thank you so much !!!! Will definitely come back.
The family never saw this nice arrangement because of where it was left in the church. I am incredibly disappointed. I paid alot for this for the arrangement and it is probably still sitting in the floor in the church. Should have been placed somewhere where it could be seen.
Flowers exceeded expectations and were enjoyed by everyone. Delivered on time
Beautiful arrangement but it was missing the color .. it was all white & what I ordered had some blue/purple flower’s scattered.
Easy to order, and very nice when I called in. The flowers were beautiful, definitely the only florist I will use in Rockville.
I don’t know if it was delivered. The driver called 1.5 hours late asking where to take it, it was a church funeral don’t know how hard that could have been.
I have tried to call you guys multiple times no one answers and the mailbox is full.
I have sent an email and still nothing, so right now service has been terrible!!!! At this point I would like a credit. I selected 1 star because it won’t let you submit, I rate this zero stars.
William Newcome
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Florist's Response:
Hello ,yes for sure your order was delivered to the funeral services .Thank you for your business .
The flowers we’re beautiful and delivered on time
I ordered online for a birthday bouquet for a very special 96 year old lady. The flowers were delivered on time and they were spectacular. I have ordered from Rockville Florist before and I will definitely do it again.
You guys did a great job!!! My wife was happy
Flowers came in a nice vase and were very fresh and will continue to open through the week. My wife was very happy with them!
The delivered product was completely different from the picture. There were no colours, it was much smaller and it just seamed like a bunch of green leaves. It was very dull.
Order was never delivered so probably not a great idea to send an email asking for a review
The flowers were beautiful and arrived very timely. I’m glad I called the shop the morning of to discuss delivery times. I’ll do that as I place the order moving forward.
The bouquet was BEAUTIFUL and arrived on time. My wife loves it. Only suggestion from me would be to issue an order confirmation via email after an order is successfully placed, vs expecting people to remember their order number on the web page
We are very disappointed that our order did not reach its destination. The order was purchased on 10/24/2024 at 10:00 am. Until now the invitation has not been fulfilled and the bouquet of flowers is intended for our daughter in honor of her birthday which was on the date of the invitation. This is our third order and the experience is very unpleasant and disappointing. Due to this, we would like to cancel the order and refund.
Thank you,
Shimon
The arrangement was beautiful.
These flowers were beautiful but I cannot believe your delivery person left them out in the soaking rain when it could’ve gone straight to my mom who was home! How ridiculous! This present was soaking wet when my mom got it by just randomly opening the door. The box was a bit soggy but thankfully the flowers were still in tact and beautiful. I’m just disappointed by the service.
The arrangement was even more beautiful than pictured on the website and it was delivered promptly on the requested day. It was stunning and recipient loved it. I had an opportunity to speak to the floral designer on the phone the day prior about the availability of the flowers I had selected and he assured me the flowers in question were available. He took a personal interest in making sure our gift was perfect!
Flowers were beautiful- used comparable substitutes for some of the flowers pictured.
I was hoping they would have used the round vase in the picture which was one of the reasons I chose this arrangement.
The bouquet was stunning. The flowers were sent as a sympathy gift, so it was particularly heart-warming to hear from the recipient that the delivery guy was really nice.
While the arrangement was beautiful, I specifically asked in the delivery instructions that the driver knock on the door and hand deliver. They were going to my grandmother who does not check her porch often. Assuming she didn’t answer, I expected the flowers to be left on the front porch by the door, but instead they were placed on top of her trash can under her car port on the side of the house, so she didn’t get them on Valentine’s Day, and found them the next evening while taking out trash. Seems like a very risky place to leave flowers as many may assume they were trashed.
They’re actually weren’t tulips available, which is totally fine. They made a beautiful arrangement.
Je suis très satisfaite, le bouquet reçu était conforme à la commande, merci
Excellent quality; prepared with care and attention to detail. Best dozen roses I’ve ever bought (and I’ve bought a lot for my wife).
My sister loved the beautiful bouquet and thanks for making her birthday special Rockville Florist.
A. Campbell
Excellent service and experience!
I had to order flowers while out of town for a funeral.
Family sent a picture of the bouquet
and it was beautiful.
Even though the website stated delivery could not be guarenteed, I received a message stating the flowers had been hand delivered, which was a surprising blessing for my stress level.
Cudos to Rockville Florist
Ordered this for aunt’s 98th birthday since we can’t visit. She loved it. Delivery was on time and flowers were fresh. Thanks!
I never read reviews, but I will definitely be writing reviews on Google and all the other websites for this company. I ordered flowers a few days ago for my best friends birthday. I spent close to $150. The only thing I asked Wes for a follow up regarding when they were delivered, and for them to not be left outside. The owner was rude - I called 3x for a follow up, and never heard back. They left the flowers outside in the heat and they welted - my friend was home the entire time and cameras showed no one even knocked! The owner still has not called me back to let me know they were delivered and the flowers look like they were thrown into a vase last minute, which makes sense because when I spoke to the owner, she had no idea that I had even placed an order. Do not order from this company!
The flowers were absolutely beautiful. Thank you so much for creating a beautiful basket for our beautiful co-worker and friend, Vikki.
Absolute gorgeous bouquet, and very user friendly website. I would highly recommend Rockville Florist.
Unfortunately they don't told me , until last hour, that they replaced my original order, because the flowers that I ordered was off season. Also failed to provide an exact delivery time.
Less than 24 hours and this arrangement was beautiful and delivered on time for the funeral. I will use them again for future flower needs.
A beautiful assortment delivered right on time. Thank you !
Rockville Florist and Gift Baskets has never let me down. Excellent service.
Not only was this delivery a day late, after Mother's Day, but the card was missing. Also, the actual flowers were almost dead, and when my 94-year-old! Mother unwrapped the paper all but one bloom fell off immediately. The last fell the next day. I tried, hard, to make this a special day for her, but, this delivery & service was so poor that not only was she upset, but so mad at me that we haven't spoken since. Thanks for making a difficult time worse & a true effort on my part to communicate Love, fail. Zero stars.
Excellent outcome to my order! The arrangement was exactly what I ordered- gorgeous! Highly recommend!
Gorgeous. Flowers were fresh and bright. Very happy with his arrangement.
Delivered timely, Beautiful but pricy.
The flowers were beautiful. They made the recipient very happy. I will def order again in the future. Thank you.
This was my first time using Rockville Florist and I was impressed with the quality and quantity of each bloom in the arrangement. Thank you for putting a smile on my face and for brightening the day of the recipient.
Customer Forever
I Got some big kisses for a TY - so Thank You!!
Your website was easy to use!
The delivery was prompt!
I would use this florist again
As always, my order was handled expeditiously and with personal attention. They did not have the color Lily plant I wanted and they called me to suggest other colors. Turns out the color they chose is the one I friend loves the most. Thank you for your prompt, efficient and personal service. I highly recommend Rockville Florist ^ Gift Baskets!
Kind regards,
Gean
There was an error with the delivery of my flowers but they called me and were very helpful with a fix.
Do not order flowers from here! I wish I would have seen these reviews before I fell victim to this scam. Everyone has the same issue…no deliveries! When they do answer the phone they give you the run around saying it got late and they will deliver the next day even though you paid for next day delivery. I called the next day and still no delivery. Was given the same run around and told the delivery driver either has or will deliver them. How do you not know the status of a delivery? Once they learn your number they will not answer again. I had to call from a different number and this time was told they were delivered and I will receive a confirmation. Whelp that was a lie so I called again, got forwarded to voicemail and left a message asking for a refund. Minutes later I get a text message saying they are being delivered. What kind of service is this? My delivery is now 3 days late and I don’t have faith it will ever get delivered.
Never received that’s how you did. Very poor. Never will order from you again ever. Fact, I will warn my friends and family that you never follow through. I expect a full refund!
You did a great job. The arrangements were beautiful and we received many positive responses. Not only did the flowers brighten my husband and my day but that of our church family who had gathered for worship that Sunday morning. Thank you for a job well done.
The flowers weren’t delivered but I’m being asked for a review.
The floral arrangement was beautiful and the recipient loved them. I am a little disappointed that the receipt from your office stated that the arrangement was delivered on the same day it was ordered which was 7/18, and it was not. I was in a Zoom meeting and the husband of the recipient brought the flowers to the camera and showed me the arrangement when they arrived which was delivered a day later (today 7/19).
If your delivery policy is 24 hours than that should be communicated and stated on your website, so that your customers are not charged for same day delivery.
Thank you
Sharon Joyner
I sent this to my granddaughter who is recovering from Covid. She absolutely loved it.
The recipient was extremely pleased with the flowers you delivered.