117 Reviews
The arrangement arrived right on time. The flowers were exquisite and the vase was appropriate for a 56th wedding anniversary. Very impressive and thoughtful. Thank you.
Short notice and an amazing arrangement. My mom said they were the prettiest flowers she’d ever received.
After ordering flowers from Pomeroy for at least three occasions per year, this is the first time I have been thoroughly disappointed.
Prior orders always came very close to the advertised photo. Even during busy times over other holidays. I upgraded my arrangement also, and what arrived was not at all what was advertised or what I had been led to believe that I had purchased. When the recipient sent me a photo of what had arrived, my heart sank.
----
Florist's Response:
Thank you for sharing this - I'm truly sorry your upgraded arrangement fell short of expectations after so many positive experiences with us. We'd like to make this right; please call or email the shop with your order details so we can review what happened and offer a resolution.
Great experience, easy online ordering, on time delivery, product exceeded my expectations, my Mom commented that the Flowers are very beautiful. I highly recommend Pomeroy.
I recently used Pomeroy Floral Design to send Mother’s Day flowers to my mom, and they exceeded expectations.
The arrangement was absolutely beautiful, fresh, and thoughtfully designed. Delivery was right on time, and my mom was genuinely touched by how stunning the flowers were. It made her day extra special.
Excellent service, quality, and attention to detail — I highly recommend Pomeroy Floral Design for any special occasion.
----
Florist's Response:
Thank you so much for sharing this-I'm thrilled we could help make your mom's day special. We're glad the arrangement and delivery hit the mark, and we appreciate your recommendation. We look forward to helping you celebrate future occasions.
I sent a direct email with my feedback on Saturday 5/9. Pomeroy has always delivered amazing arrangements in the past. Sadly this Mother's Day delivery very much missed the mark. Maybe it was because I ordered too far in advance or maybe because I opted for florists choice and got stuck with the filler flowers that were left over. Regardless, the $72 arrangement looks like a $19.99 grocery store arrangement. I was, and still am, sadly disappointed by what was delivered to my 80yr old mother.
----
Florist's Response:
Thank you for letting us know and I'm very sorry we let you and your mother down this Mother's Day. I've seen your email and we want to make this right-please expect a reply from our manager today so we can discuss a solution that feels fair to you. We appreciate your past support and your honest feedback as we work to do better.
The flowers are lovely. Thank you for offering delivery to Onekama!
----
Florist's Response:
Thank you so much for the kind words - we're glad you loved the flowers. We're happy to deliver to Onekama and appreciate you choosing Pomeroy Floral Design.
My mother-in-law LOVES the hanging basket! She said it has inspired her for Spring Cleaning and the upcoming summer.
----
Florist's Response:
Thank you so much for the lovely note - we're thrilled your mother-in-law loves the hanging basket. It's wonderful to hear it's inspired her for spring cleaning and summer plans. We appreciate you choosing Pomeroy Floral Design and hope we can help brighten more seasons for your family.
As always, Pomroy has delivered excellent product and service. I wouldn’t trust anyone else to make me look this good!?
----
Florist's Response:
Thank you so much for the glowing review and for trusting Pomeroy Floral Design to help you shine. We're thrilled to hear you're happy with the flowers and our service, and we look forward to making you look great again soon.
Beautiful arrangement presented and was delivered at a great time. Wonderful work!
As ALWAYS, Pomeroy saved my day! I requested a last minute, early delivery flower arrangement. They not only delivered early for me, but the arrangement was gorgeous and looked like I spent a bundle. go out of their way to make me look good. Thanks again, Pomeroy
The recipient loved the flowers! “They are beautiful!” Her words exactly.
Never disappointed! You always come through for my parents! Regardless of the occasion you always are spot on! Thank you so much for the great customer service and the attention to detail! The arrangements are beautiful and the snack baskets are full of great treats!
The flowers were Beautiful!
Thanks for your prompt delivery as well.
5 STARS!
Beautiful florist choice bouquet for my mom’s birthday! I will definitely use them again! Thank you!
Wanted to get my mother in law flowers for her birthday. Found this company online, website was easy to navigate and prices very fair. I placed my order, and it was delivered the same day. She was very happy with her delivery, the flowers were beautiful and so was the card. I would recommend them to anyone who needs flower delivery.
Our gift for Easter was greatly appreciated! Our Loved ones said it was absolutely beautiful and colorful. Thank you for always making our choices easy and affordable!
I have only ordered a couple of times, but both orders have been fast, same day and beautiful!
I like doing the florist choice because I like to see the creativity and arrangements of the florists.
I could pick from a picture all day long but a surprise? That's fun!
I like ordering flowers for my Fiancee (Wife soon!) and I am gonna keep doing that here!
The "life of the party" floral arrangement was delivered exactly as requested. My mom said they were absolutely beautiful!!! Our family sends you a huge thank you!
Everything thing was good except for the requested delivery time. I knew the recipient would not be home from the hospital until mid afternoon and I requested a late afternoon delivery. Your "not able to deliver" notice was sent at 1:08 PM. That required you to contact the recipient and ruin the surprise with a next day delivery. Please note; sometimes a delivery time is requested for a reason.
I Love the arrangements Pomeroy creates for my daughter! Always lots of flowers and loads of color. I wouldn’t buy my flowers from anywhere else!!!
Great arraignment, delivered on time. The wife love it. I highly recommend them for your flower needs.
Delivered on time and was exactly what I wanted. thank you
Ordered online. Quick and easy. They had exactly what I wanted. Delivered quick.
Beautiful as always. And delivered perfectly
They were very friendly, knowledgeable and helpful in picking out flowers.
The flowers I ordered for my mother far exceeded my expectations. My mom loved the flowers and kept on saying how beautiful they were. Thank you for the speedy service!
Very happy with the flowers that were delivered!! Smiles and love go a long way when someone is healing. Easy process from order to delivery. Thank you
I am very happy with the arrangement that was delivered, easy ordering and check out and top notch quality flowers delivered as promised.
I asked for a bright arrangement you delivered that perfectly. Thank you
The flower arrangement I ordered was beautiful and arrived on time.
Pomroys is Always a great choice for flowers. Their arrangements are always on time, fresh and beautiful. You always make me look so good! Thanks Pomroys
I could not be at the visitation but I was told later that the Peace Plant was very large and that the widow loved it. Pomeroy Floral Design was very easy to deal with and very prompt since I didn't get to make these arrangements until the morning of the visitation. They had the plant delivered within a couple of hours of the order being placed. Could not have asked for better service!!
You guys are awesome. Being out of state and ordering for a local delivery, it was nice and easy. Appreciate the delivery updates even with the weather there being less than desired. The flowers look great! Thanks.
----
Florist's Response:
Thank you, so happy we could be of service.
Mom Loves the arrangement
My dad passed away unexpectedly and I live out of town from him. I researched local flower shops for an arrangement for his funeral and found Pomeroy Floral. I like that they offer on line ordering, but I called and spoke to someone as I had questions and wanted to verify they were a local shop. I also had some concerns because I had never worked with this shop before since I am out of town. They answered all my question and were very helpful. I ordered the Serenity arrangement deluxe which I chose from a picture on their website. It was PERFECT and VERY beautiful!!! The arrangement looked EXACTLY like the picture. It fit around the urn perfectly. I was very happy with the ease of ordering, the delivery, and the arrangement itself. I will definitely use them in the future.
Exceptional service!!!!!!
Spoke with Rose who handled my order for a Christmas arrangement for my aunt. Arrangement was beautiful and delivered on the day and time I needed.
Will definitely use them again!!!
Linda said the flowers were beautiful. She sent me a picture of them and I agreed the lady I talked to was so nice. I will definitely get flowers from you again thank you.
Was a gift for my sister and they were beautiful! Looked just like the picture. Thank you!
Delivery was on time, arrangement was beautiful and delivery instructions were followed! thank you!
The vases were full of beautiful white daisies!
Beautiful. The staff was great to work with.
Delivered on time and they worked beautifully to cheer up my daughter! ❤️
WOW! You folks did a great job: lifting spirits when my friend sorely needed it. An absolutely lovely bouquet...thank you.
Delivered on time and looked beautiful!
The flowers were simple and beautiful. Just perfect!
Lovely and delivered on time! Thank you! Job well done!
I live in the Upper peninsula and my mom lives in Manistee. I send her flowers whenever I can through yall and she loves them every single time. Thank you!
Thank you for delivering the flowers on time.
The flowers are beautiful and came in a timely manner.
My sister said the flowers are beautiful and brightened her time in the nursing home. Thank you for your prompt service.
I ordered these flowers for my daughter’s family. They were delivered on time and were absolutely beautiful. Thank you for making me look so good!!
The flowers we ordered were for a special event and we needed purple carnations. They were absolutely perfect! The staff was attentive and caring. We will continue to go back to Pomeroy Floral Designs!
Nice arrangement.
Delivered the day after placing the order.
They did not text the recipient prior to arrival as requested so she nearly missed the delivery. Seemed like a reasonable request - common curtesy.
Website was easy to use. Arrangement was stunning! And delivery was so fast. Thank you!
Pomeroy Floral Design is very pleasant, helpful and professional. I needed to order an arrangement for a service from out of state so I called to confirm delivery time prior to completed an online order. They were knowledgeable and informative and assured me that my delivery time was available. I attended the service a few days later and was able to personally view the arrangement. The flowers were fresh and well designed. I am a very pleased customer!
Very nice work. Thank you!
Arrangement was beautiful and very similar to the picture. The recipient of this arrangement loved it!
Ordering was easy for my mother's birthday! She loved the florist choice flower arrangement we got her. I ordered it in the evening and it arrived the next day - perfect timing.
The flowers are very beautiful. The florist put together the bouquet for a friend's birthday. And it was wonderful.
The Flowers were beautiful and colorful, my lady loved them
A beautiful arrangement ! Extraordinary color!!
I’d ordered three bouquets; one for myself and two for friends. Each arrangement was beautiful and unique. Highly recommended
very nice. thank you.
pastor craig
Second time getting a delivery and they nailed it both times. Gorgeous flowers, and stellar customer service! Will be back.
Beautiful! Just as pictured, Thank you!
Absolutely well done! Always love what flowers you provide!
The bouquet was for my mom for Mother's Day. She raved about how big and beautiful it was and that the roses were so lush, they looked almost like peonies.
Excellent service. Flowers are always beautiful. My girlfriend loves me even more because of you!
Thank you!!!
Prompt and friendly service. Thank you!!
That was a little early as I told you she arrives Sunday the 13
Beautiful bouquet sent in record time with same day delivery! Highly recommend!!!
It was very convenient to order on their website. Super easy to navigate and complete the purchase. Ordered in the morning and my friend had her flowers by lunch! She loved them and the bouquet was beautiful!
I was so stunned with how beautiful this arrangement was, the order was ready so quick, I will absolutely be using Pomeroy again. Thank you for making this tough time a little easier.
EXCELLENT customer service. Every time I order it does not matter who answers--I always get great service. Hightly recommend. Last time I ordered a dozen roses for my girlfriend they lasted 3 weeks! Very impressed.
Awesome thanks for your help
The Tetsworth's who received this floral arrangement were very pleased wit hit.
Thanks,
Rich Lapinski
Beautiful arrangement! My mother-in-law loved it!
The florist design was a huge hit! Thank you.
I have always been very pleased with the arrangements that I purchase from here. I was just a bit disappointed in the recent purchase of the florist choice arrangement though, I paid for the premium arrangement and thought it was a bit small for the price.
You knocked it out of the park again! Thank you!
Wonderful product and service
Excellent product and service
My mother-in-law LOVES it! She says it is absolutely beautiful!
Mari and Randy said the arrangement was just beautiful.
very good.great job.2 of my sisters said they looked fantastic so thank you.
Beautiful as expected. Thank you!
Great fast delivery. Beautiful arrangements.
Pomeroy Floral has consistently provided exceptional service and beautiful designs every time. So glad you are in Manistee.
Together we collaborated and added a few different color roses to this already nice design...it was a great anniversary gift to my wife!
The recipient stated the arrangement was very lovely, it was for a loss of a loved one. The delivery was prompt and the entire transaction excellent!
The recipient was thrilled and stated that the arrangement was absolutely beautiful! The delivery was prompt and the entire transaction wonderful!
I placed my trust in Pomeroy Florist to create a custom bouquet and they knocked it out of the park!!
Thank you so much Pomeroys for the beautiful flowers and for going out of your way to make sure my boss received them in time! She LOVES them!
My late mom's best friend celebrated her 90th birthday today. I could send her these beautiful flowers through Pomeroy Floral Design that brightened her day and mine when she shared her joy. Pomery Floral Design offers gorgeous flowers at a great price and their delivery is always on time!
Everything I (and I believe anyone) could expect.
Very Satisfied with the flowers and the service.
Thank you.
Excellent product and service
Would definitely order again from them..very helpful when placing order by phone & friendly. same day delivery & gorgeous arrangement.
Thankyou for the beautiful bouquet of flowers and Greeting card for my sister in-laws birthday!! She really enjoyed them
Every time I work with Pomeroy Floral Design, the result is beautiful, their service and kindness are very generous. I'm so grateful you are there for us!
Beautiful arrangement. Perfect for fall.
----
Florist's Response:
Thank you so much for the kind review. We are happy to hear that you enjoyed the arrangement!
The sales person who answered the phone was polite, and upbeat. She was knowledgeable of the current inventory and was able to make suggestions to create a bouquet that was just right for the occasion. I saw the flower arrangement personally at the service and was very pleased with its quality, size, and freshness. I will call them again in the future.
----
Florist's Response:
Thank you so much for allowing us to create the arrangement for the service. We appreciate your continued support of our shop.
Thank you the flowers were beautiful! Always helpful and lovely
Arrangement was absolutely beautiful. Thank you for making my parents 60th Wedding Anniversary so special.
----
Florist's Response:
Thank you for the great review! We are so happy we could help brighten your parent's special day!
Thank you for your amazing service and quality. We appreciate your business. We also look forward to working with you in the future.
----
Florist's Response:
Thank you for choosing Pomeroy floral! We appreciate your business and your kind words.
We are sending my mom weekly bouquets. Each one has been beautiful and unique. She has enjoyed every bouquet!
----
Florist's Response:
Thank you! We love seeing your mom every week!
Always have a great experience with Pomeroy Floral! Love their arrangements and customer service is always quick and top notch!! I've done business with them many times, and look forward to doing so again!
The flowers were beautiful! The woman taking my order was very friendly and knowledgeable. I appreciated receiving an email when my order was delivered. Thank you for the excellent quality and service!
----
Florist's Response:
Michelle, thank you for taking the time to leave us a review!
On time and very beautiful arrangement!!
----
Florist's Response:
Tim, thank you for your business and for taking the time to leave us a review.
It was not the cup the picture showed, but it still had a smiley face and the flowers were beautiful tho.
----
Florist's Response:
Lora, we were so disappointed when we could no longer get that cute mug from our supplier. However, we found another that is very similar, and we have them in stock now. Also, we are so happy that you still enjoyed the flowers.
Beautiful work and prompt delivery, always my go-to florist!
----
Florist's Response:
Chelsea, thank you for choosing us and thank you for the great review.
Super quick same day delivery, and flowers were fresh and gorgeous!