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Petals and Hearts Boutique Logo

Petals and Hearts Boutique

location_on Serving the Greater Saratoga Springs Area, Saratoga Springs, NY, 12866
4.294 out of 5 stars based on 17 ratings.

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About Us

ABOUT THE STORE
Petals and Hearts Boutique

Petals and Hearts Boutique Florist is a privately owned small business operating in the Saratoga County NY. Servicing Saratoga springs Capital Region of NY, Upstate NY, Connecticut and New Jersey. Being a florist has been a saving grace for my mind, body, spirit, and heart. I've always had a romantic relationship with flowers. I see love in the way bees pollinate the blooms I adore so much. I love to explore a lot of different styles of floral arranging. Whether it’s traditional, classic romantic, modern, rustic, vintage or a custom design that’s personal, we takes pride in making the clients vision a reality. Quality and service standards are set high and we guarantee all of our products to be what the customer orders. Our goal is to provide our client with what they envision. All of our arrangements are made with a wide and fresh selection of flowers. Randi Owner and Designer a fully qualified florist with over 20 years of experience in the Wedding and Event Industry. Worked at many of the top Wedding/Event Venues in the UK AND USA.

Store Hours

Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 5 PM
Sunday
10 AM - 2 PM

Delivery Information

Do we offer delivery?
Yes
Do we offer pickup?
No

Contact Information

location_on Serving the Greater Saratoga Springs Area, Saratoga Springs, NY, 12866

Reviews

17 Reviews

Susan K.

|
80 out of 5 stars.
The communication with them was great. They delivered the flowers to the restaurant without a hitch. I think the bouquet could have had a more “wow” feeling.

Dorinda Y.

|
100 out of 5 stars.
Petals and Hearts Boutique attempted delivery or a sympathy bouquet for a co-worker and was informed the recipient was no longer there. The delivery driver contacted the recipient who provided their current address. The driver immediately took the bouquet to the recipients new address and delivered the gorgeous bouquet Extremely happy and so glad I chose a local florist with the utmost dedication to the customer service. THANK YOU!

Kim E.

|
100 out of 5 stars.
The floral arrangement was beautiful, and delivery was on time. Recipient was very pleased!

Lori S.

|
100 out of 5 stars.
Gorgeous arrangement! Wonderful service. Very pleased.

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Florist's Response:

Thank you so much for your 5-star review, It’s the kind of service we always aim for, and we’re really pleased we met all your expectations. We look forward to serving you again soon.

Edie N.

|
100 out of 5 stars.
Sent this as a gift and they loved it !! Thank you

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Florist's Response:

Thank you Edie for you business petals and hearts boutique greatly appreciates it.happy they loved them.

Keith S.

|
100 out of 5 stars.
The flowers were beautiful and they provided excellent communication. My request for delivery time was fulfilled. Excellent service!

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Florist's Response:

Thank you so much. Glad we help.

Kimberly K.

|
100 out of 5 stars.
My daughter’s boyfriend asked me to help him plan a surprise proposal. Big problem…I’m in Texas and this was happening in New York on short notice. I looked at florists in Saratoga Springs, NY and found the Petals and Hearts Boutique photo gallery. The different arrangements and designs were all absolutely gorgeous. I made one call and Randi knew exactly what we wanted and made it happen overnight. I can not thank her enough for the beautiful memories she made for Madison and Walter. I’m so grateful! Thank you so much Randi!

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Florist's Response:

Thank you so much. Glad we help.

Barbara S.

|
100 out of 5 stars.
Beautiful flowers and excellent service, they were very kind during this difficult time for our family and delivered everything early, and made the whole process very easy. Thank you!

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Florist's Response:

Thank you so much. Glad we help.

Tracey B.

|
40 out of 5 stars.
Flower bouquet was small , nothing like this picture like this picture .
I was very upset,this was sent to my sick aunt to brighten her day.

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Florist's Response:

Sorry your upset, but your sick aunt was very happy with the flowers.your bouquet was just a bouquet but we included a vase free of charge.You paid for the small bouquet and we have included more fresh flowers in that.

Diane M.

|
100 out of 5 stars.
The flowers were beautiful and delivered promptly. Randi was very helpful and a pleasure to work with.

Eileen V.

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20 out of 5 stars.
I’m only leaving one star because I couldn’t do zero. Purchased a small, simple bouquet for a very special friend & what was delivered was not as pictured & flowers were not fresh as well as They left out a few colored flowers. It was over $100 with tax, delivery & tip. I could have gone out to a pasture & picked better wild flowers. When I called & to let them know, lady argued with me & never tried to make it right. Terrible customer service. I will never order from them again. Very disappointed & embarrassed that these were delivered to my friend. My advice is go the extra mile to satisfy your customers. Always!!! Or you will get this every time!

Mary M.

|
100 out of 5 stars.
My sister loved her bouquet

Cindy M.

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100 out of 5 stars.
The arrangement was beautiful. My Mom loved it which is really all that matters. Thank you so very much.

Maria S.

|
100 out of 5 stars.
Wonderful experience from the start! Your customer service is exceptional - immediate receipt to inbox, a BloomSnap received after the bouquet was created and another picture at drop off location to let me know it had arrived. Thank you!!

Karen P.

|
20 out of 5 stars.
Awful experience. Ordered online - live 400+ miles away - for a 70th birthday. Selected the bouquet based on the website photo - beautiful pastels including pale pink roses - and opted for the premium upgrade. Flowers were delivered on time but looked nothing like online photo - all deep vibrant colors and no roses as shown on web photo. Called and left voice msg. Emailed and was told shop was closed for holiday weekend but I should drop them off at the shop anyway. Told that if I had left flowers outside they could’ve reused the flowers (3 days later?) Also was told that I should have read the online description, because even though roses are pictured in the photo, the description does not include roses! Beware of what you think you’re ordering from this florist. You may not get what you want, and you may get reused flowers!

Pamela a.

|
100 out of 5 stars.
I had the most excellent experience working with Petals and Hearts! I ordered flowers 3 Days before Mothers Day and stressed that they didn’t need to be delivered until after Mothers Day (they were for a friend, not my mother).
Not only were the flowers delivered the day before Mothers Day, MY FRIEND SAID THAT THEY WERE THE MOST BEAUTIFUL ARRANGEMENT SHE HAD EVER SEEN!!!!!
I HIGHLY recommend Petals and Hearts to anyone looking to send a special gift!!

JANE F.

|
100 out of 5 stars.
Arrangement was lovely.
Your help was so appreciated.
Thank you.

Delivery Information

Delivery Details & Tips

Every gift ordered through BloomNation is personally hand-delivered by the local florist. Each local florist sets their own delivery area and fee.

Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient’s time zone. Florists that offer same-day delivery display their same-day delivery cut-off time in their store detail section. Orders received after that time may be delivered the following day. Please note some florists may not make deliveries on Sunday.

To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Where do we Deliver?

Neighborhoods, Cities, ZIP Codes

Petals and Hearts Boutique proudly serves Amsterdam Clifton Park Gansevoort Greenfield Porter Corners Schenectady Schuylerville

Ballston Lake, Ballston Spa, Burnt Hills, Greenfield Center, Rock City Falls, Saratoga Springs, Victory Mills

12019, 12020, 12027, 12302, 12309, 12831, 12833, 12863, 12866, 12884

Local Hospitals

Hospitals we deliver to: A O Fox Hospital, Bellevue Hospital, Bellevue Womans Care Center, Bellevue Women's Care Ctr, Ellis Bellvue Women's Center, Ellis Health Care Ctr Latham, Ellis Medicine, Glens Falls Hospital, Pain Management A Service of Saratoga Hospital, Saratoga Guitar, Saratoga Hospital, Saratoga Surgical, St Peter S Hospital, Union Street Residence, Watt Angela MD

Local Cemeteries & Funeral Homes

Bussing-Cunniff Inc, Compassionate Funeral Care Inc, Cyber Cemeteries, De Marco Michael E, Family Funeral Care, Ferrari Funeral Home, Greenridge Cemetery, Saratoga National Cemetery, Smith, James M - William J Burke & Sons Funeral, St Anthony Cemetery, William J Burke & Sons Funeral, Wilton Funeral Home Inc