In Bloom Florist

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

In Bloom Delivery Policy

At In Bloom, we take great care in preparing and delivering your flowers so they arrive fresh, beautiful, and ready to be enjoyed. Please review our delivery policy before placing your order.

Delivery Areas

In Bloom offers local flower delivery throughout our designated service area. Delivery availability and fees may vary depending on the recipient’s location and distance from our shop.

If an address falls outside our standard delivery area, please contact us before ordering to see if special delivery arrangements are available.

Delivery Fees

Delivery fees are calculated based on the delivery location and will be displayed at checkout.

Additional delivery charges may apply for extended-distance deliveries, special delivery requests, or locations outside our regular service area.

Delivery Times

Deliveries are generally made during normal business and delivery hours.

While you may request a preferred delivery timeframe, specific delivery times are not guaranteed unless arranged and confirmed with In Bloom in advance.

We do our best to accommodate requests for schools, businesses, memorial services, weddings, and other time-sensitive deliveries when the required delivery time is provided at checkout.

Same-Day Delivery

Same-day delivery may be available depending on order volume, flower availability, delivery location, and the time the order is placed.

Orders received after the same-day cutoff may be delivered on the next available delivery date.

During busy floral holidays, including Valentine’s Day and Mother’s Day, same-day delivery availability may be limited.

Recipient Not Available

If the recipient is not available at the time of delivery, our driver may, when appropriate:

• Leave the arrangement in a safe and protected location;

• Leave the arrangement with a receptionist, front desk, neighbor, or other authorized person;

• Contact the recipient or purchaser for delivery instructions; or

• Return the arrangement if there is no safe location to leave the flowers.

Flowers will not be left in a location where weather, heat, pets, theft, or other conditions could reasonably damage the arrangement.

If a second delivery attempt is required, an additional delivery fee may apply.

Apartments, Gated Communities & Secure Buildings

Customers are responsible for providing any gate codes, apartment numbers, building access instructions, or other information needed to complete the delivery.

If our driver cannot access the property or reach the recipient, the order may need to be returned and rescheduled. An additional delivery fee may apply.

Hospitals, Schools & Businesses

Please provide the recipient’s full name along with the name of the hospital, school, or business and any department, room, suite, or other information that may assist with delivery.

Some facilities have their own policies regarding flower deliveries. In Bloom is not responsible for delays or unsuccessful deliveries caused by facility restrictions.

Incorrect or Incomplete Addresses

Please carefully review the recipient’s delivery information before submitting your order.

In Bloom is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses, missing apartment or suite numbers, incorrect phone numbers, or missing access information.

If redelivery is necessary due to incorrect information provided with the order, an additional delivery fee may be charged.

Weather & Unexpected Delays

Severe weather, road closures, traffic conditions, accidents, emergencies, or other circumstances outside our control may affect delivery times.

When necessary for the safety of our team and the quality of your flowers, delivery may be delayed or rescheduled. We will make reasonable efforts to contact you if a significant change is necessary.

Holiday Deliveries

Valentine’s Day, Mother’s Day, and other major holidays are extremely busy delivery periods.

During these times, we cannot guarantee specific delivery times. Orders may be delivered anytime during our extended holiday delivery window.

We recommend ordering early to ensure availability.

Flower & Product Availability

Because flowers are seasonal and availability can change daily, substitutions may occasionally be necessary. When substitutions are required, we will make every effort to maintain the overall style, color palette, value, and feel of the arrangement you selected.

Questions About Your Delivery?

If you have questions about an upcoming delivery or need to update delivery information, please contact In Bloom as soon as possible.

In Bloom Florist Phone: 951-428-5537

By placing an order with In Bloom, you acknowledge and agree to this Delivery Policy.

We accept returns only for items that arrive defective or damaged. We also offer exchanges — please contact us within 24 hours of delivery to arrange a return or exchange.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.