473 Reviews
My friend was delighted and the flowers were beautiful just as described.
Absolutely adorable arrangement , The flowers were fresh, beautifully arranged, and delivered right on time. Excellent service, highly recommend this florist
Always a wonderful experience with Willow Garden. I've been a customer for several years. This bouquet was magnificent! Just as pictured and described. My daughter loved it, and the delivery time was perfect. Highly recommend!
Please call me when avaiable to discuss the arrangement you did for my daughter, Erin Bybee on July 23rd. Thanks
Cathy Bybee 714 321-2286.
Absolutely gorgeous. Got these for my mom from my sons (they 3 years old and 6 months old, can’t buy her flowers themselves just yet.) She was very happy with them. She sent me a picture and they look just like the website. The shells are such a beautiful touch. She felt so loved and special. I’ve been a long time customer and will remain. Beautiful flowers. Worth every penny. Thank you!
Website made it easy to check out arrangement options and place an order. I put in a special color request and they accommodated that request. Flowers delivered were on time and beautiful. Happy with this experience.
Flowers looked stunning. Delivered right on time. Thank you for making our Daughter in laws birthday so special!
Thanks for the quick delivery. But was a bit disappointed with the amount of flowers compared to the picture.
Also in the picture there were mainly orchid flowers. Was there just one or 2 included that you sent to Ava?
did the audio message was delivered too?
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Florist's Response:
Hello, Shahla
Thank you for your feedback, we really appreciate you taking the time to share your experience. We're happy to hear the delivery was prompt and that both the audio and card messages were successfully included with the arrangement.
As a small family business, we take great pride in every arrangement we create. We can confirm that the deluxe version was prepared and delivered, designed to be full and lush with an all-around orientation to look beautiful from every angle.
would be happy to discuss further if you'd like. Your satisfaction is very important to us, and we truly value your support.
Sincerely, Juan Zepeda
The arrangement looked just like the picture on-line, beautiful!
I ordered it in the morning and it was delivered within a few hours. What great service.
They always do a professional job.
Beautiful arrangement and delivered on time!
Excellent service , beautiful flower arrangement looked exactly as pictured and was delivered on time
My MIL called me on FaceTime to thank me for sending her such breathtaking flowers and flowers looked exactly as they were pictured on the website. They were absolutely gorgeous!! Willow Garden Floral is now my go to flower shop in Orange County. Thank you:-).
They made my mom the most beautiful arrangement! It was over my expectations will be ordering again
They look exactly like the photo! Thank you so much.
Thank you for the beautiful bouquet of flowers that you sent to my granddaughter they look just like the picture she loved them! Jackie T
I didn't get a picture of the actual delivery.
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Florist's Response:
Thank you for sharing your feedback. We sincerely apologize for any confusion. While we don't provide pictures of the actual delivery, we want to reassure you that we are very transparent with our process. In the event of any major substitutions or issues with your order, we will always contact you to keep you informed.
If you have any further questions or concerns, feel free to reach out to us directly. We're always happy to assist.
We appreciate your understanding and hope to serve you again soon!
Best regards, Juan Z
The floral arrangement was beyond beautiful, My wife was head over heels with them.
You always exceed expectations
I have found my go to florist! The last few holiday celebrations have been greatly enhanced by the beautiful arrangements from Willow Garden Floral Design. The large selection of flowers and inspired arrangements are well worth the expense and make my wife very happy!
My friend sent me a picture of her flowers and they looked even better than anticipated. Great job. I would order again.
Willow Garden exceeded all my expectations. They created a beautiful flower arrangement and delivered on time as promised.
El arreglo entregado fue más bonito que en esa foto! El.globo y la veladora muy lindo entregado en bolsita de regalo. Muchas gracias!
My daughter says the bouquet is beautiful thank you very much I am in New York and she is in California and your business always make sure her flowers are beautiful thank you very much
Everything was perfect!! Service was great and easy to order.
I live in Switzerland and send my mom flowers from here every year on her birthday and they are always beautiful and delivered on time. Im a happy customer since 4 years!
Professional, creative and, always on time. Thank you
The quality and quantity of flowers delivered was very poor. I spent over $170 for this order and to say that I was disappointed is an understatement. Shameful.
As always, I received a beautiful centerpiece arrangement. Willow Garden goes above and beyond the creation of an arrangement. It had a variety of fall flowers, beautifully arranged and long lasting.
Beautiful! Looks just like the picture!
The flowers were pretty.. I thought paying for the more expensive more flower would be over the top. I could not tell it was any more than the regular!
Thank you for delivering a lovely arrangement as described. It was well received along with my note.
I Love this flower shop.. The staff is amazing and helpful and take the time to help design the perfect arrangement.. I have used them about 4 times now , and their delivery service as well.. My wife Loves their flowers every time she gets them.. I highly recommend this place..
I order this bouquet for my boss and her husband. Her husband recently loss his mother. My boss called me after receiving the arrangement and told me her husband cried when he seen it. Jose and his team put together breath taking designs. I will forever use them as my go to florist. Continue making people happy with your amazing craft.
Beyond gorgeous as always!
Beautiful arrangement. Highly recommend.
My wife loved the flowers for our wedding anniversary. She even shared them on Instagram! Thanks
Delivery was super fast, the flowers looked amazing and my girlfriend is happy
The arrangement was for my daughters Birthday!
She was thrilled. Sent me a few pics and I was exactly what I wanted to be sent.
Sandy
Ordered directly from their website which was very easy to navigate. Ordered the larger size, and it was a Beautiful arrangement! Exactly as described and delivered on time.
Oh my...they outdid themselves! Flowers exceeded expectations...sent to my fav sister in law & she especially commented on how good they smelled! Use these folks & you will not be disappointed.
Beautiful arrangement that matched the picture. Delivered as ordered.
I have no idea how the sunflower arrangement looked but a direct quote from my aunt "they're seriously the most gorgeous arrangement I've ever seen." Whatever you guys did, you did extremely well, and I can't thank you guys enough. If I ever have to send flowers, this will be the only place I order from. Great service, and a fair price for putting a smile on my aunt's face. Mahalo!
Beautiful! Perfect for my mom’s funeral. Very please and customer service was amazing!
Gorgeous flower arrangements! Ordered for the first time on Mother’s Day and was so pleased! Will be ordering again in the future!
My parents absolutely loved their beautiful anniversary flower arrangement! Thank you!
Gorgeous plant and excellent delivery
The BEST florist! Never disappoints. Have ordered from them many times, most for my daughter who lives in Ladera Ranch.
Excellent service and the arrangement was beautiful!
I had such a wonderful experience! Thank you. My friend loved her arrangement. It was on time and beautifully presented.
Perfect group of buds. Thanks
Beautiful flowers! Friendly and professional staff.
I ordered Rustic Charm last year for my aunt for her birthday and she loved it. This year I ordered this for her and she was delighted. Thanks to Willow Garden Floral Design, I can make my aunt happy every year while living in Europe.
Beautiful flowers and amazing customer service!
The recipient of my gift was extremely happy with the Sunflower arrangement — she FaceTimed me to see it in the middle of her dining table. I was very pleased with your quality of work and with the quick delivery.
Arrangement was even lovelier than expected. We ordered the Deluxe Sunny Sunflowers and they were beautifully arranged. A very happy and sunny bouquet. They very much lifted the spirits and brought smiles to the person who received them. Thank you, Willow Garden Floral Design!
Wonderful flower store !! In almost 50 years of buying roses these are the finest my wife has ever received. They all bloomed and lasted 2 weeks!! Absolutely perfect Thank you.
Beautiful arrangement. Elegant and perfect for the occasion.
Blown away by their talent!!!!! I contacted this florist to send a sympathy bouquet to my lifelong best friend - I live in Virginia and had to pick a random florist from Google. I gave them a budget and allowed them to create any bouquet they wanted, giving them some parameters to work with such as colors, style, and flowers she dislikes. When I received a video and pics of these flowers, my jaw dropped - My best friend said it was by far the most gorgeous bouquet she has ever received. They went ABOVE & BEYOND in my opinion - absolutely stunning. Floral deliveries long distance always seem to be hit or miss (mostly misses in our opinion - you seem to never get what you pay for and it rarely looks like the picture) but I truly was beyond grateful for the time, love, and talent they put into these flowers. Thank you, Willow Garden, for bringing a smile to her face during a very difficult time! (She will be spreading the word around your community as well!!!!)
I ordered these flowers for my sister for her birthday and they are STUNNING! Look exactly like the picture. Just beautiful!
Great bouquet! Delivered in the morning! Very happy, thank you guys!
Absolutely beautiful arrangement and would buy it again!
My wife absolutely loved the flowers and when I saw them, I knew why. They were perfectly arranged and unlike some shops, this arrangement not only looked like the picture, but better! It came on time with the note I wrote, so I could not have been more pleased.
She said and I quote:
Ok so this might be the most fantastic bunch of flowers I’ve ever seen!
Well done & thanks...
Really pretty, my friend loved them. They were delivered the same day that they were ordered.
Thanks you!
Excellent flowers and service, thank you from Scotland
Picture of arrangement that arrived looks just like the picture of what I ordered. Delivered quickly.
Ordered and delivered the same day! Such a beautiful arrangement and great price! I couldn’t be happier!
Ordered flowers for my sister-in-law and had a great experience! Customer service was outstanding as well!
This was a beautiful arrangement. My wife and I were so impressed on how this arrangement was put together. Every time we turned the vase, it showed a different look; yet equally balanced and wonderfully built.
Thanks so much for taking the time to make such beautiful arrangement.
Very beautiful arrangement
I ordered flowers for my Son and his Wife’s 13th wedding anniversary. They absolutely loved them. My Daughter in law said the flowers were absolutely stunning and smelled amazing. Thank you so much for making their day that much more special.
Steve Scansen
I’m pleased.
Willow Garden does a nice job.
I was told that the arrangement was beautiful
It was a huge bouquet and delivered so the great care. Thank you again Willow Garden Floral Design and Gift Boutique LLC?
The flower arrangement for my hospitalized friend was perfect. Juan and Jose are excellent in their artistry and also were flexible as my needs changed and very compassionate.
Willow Manor is my go to for all good reasons.
Willow created the most beautiful orchid arrangement. Completely gorgeous! They delivered right away and exceeded our expectations in all respects.
Flowers were perfect and service was amazing!
Same day delivery was impressive and inexpensive
These beautiful sunflowers, ordered online, easily, delivered on time, within a day, are so appreciated by their recipient. The message I wrote for my sister was written, in script, exactly as I wrote. I have ordered from Willow Garden previously, with the same excellent result. This is my go to shop! Thank you!
Awesome job thank you she loved them !!
Beautiful bouquet! Easy ordering and prompt delivery.
I love Willow Garden and Floral Designs. I have ordered from them several times and they flower arrangements are always beautiful, and delivered quickly. The website is easy to use and the arrangements look just like the pictures, so you are getting what you are paying for. I highly recommend Willow Garden and Floral designs.
This was my third time to order from Willow Garden. The flowers were beautiful, delivered on time. Easy to order on the phone or the website. I’ve been so disappointed ordering from florist in the past. Willow Garden has been great !!
It really is beautiful! Thank you.
Thanks for delivering a great looking arrangement. The flowers were fresh and beautifully arranged.
Additionally, thanks for going above and beyond to deliver this order. I truly appreciate your commitment to customer service.
The arrangement was beautiful. Thank you very much!
Absolutely stunning bouquet
I can't say enough about my experience with Willow Garden ! From the ease of ordering online to my contact with their staff I was IMPRESSED !! My friend who received this bouquet said it was the most gorgeous arrangement she had EVER gotten. It was truly my lucky day to find such a talented floral design shop. I will be ordering from them from now on !
My 96 year old mom has Covid so I ordered flowers to cheer her up. She raved about the beautiful arrangement and happily described every flower in the arrangement. Willow Garden provided a happy moment for my ailing mom so mission accomplished!
Thank you so much for your elegant artistry and prompt reliable delivery. This wonderful florist is simply the best! Our busy diverse family has relied on their amazing craftsmanship and precise eye for perfection for all our many joy filled celebrations. And we will definitely look forward to including Willow Garden Floral Design in our future floral needs. Sending admiration and gratitude to your Company.
This is the third time I have ordered flowers and again they did a wonderful job with the flowers. Will definitely order again
Sent flowers to a friend- ordered online. Ordering was easy and the flowers were delivered on my requested day. Prices were very competative for the quality and selection.
My friend LOVED her flowers. Said that they were so beautiful and that the roses were really fragrant, which is really rare in rose floral arrangements.
I am so pleased with my experience and so happy to have made my friend happy with this beautiful arrangement.
Would order again,
Yes! My daughter loved it!! Thanks so much!!
Beautiful arrangement. On time delivery and easy website. Thank you.
The recipient absolutely loves this arrangement, and it was delivered promptly. I ordered it late in the evening and it was delivered around noon the next day!
Ordered directly from Willow Garden Floral Design and am happy to report that they made a fabulous arrangement. I had ordered the deluxe Beautiful in Blue and they surpassed my expectations. When ordering from New Hampshire for a delivery in Southern California I have been disappointed in the past, but not with Willow Garden! I will definitely use them again.
Willow Garden always does an amazing job with their flower arrangements.
We felt that the size of the Premium flowers was not in proportion to what we paid for. They were beautiful but much smaller that what we thought they would be for the price.
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Florist's Response:
Thank you so much for your feedback, I'm sorry to hear that you were dissatisfied with your order of the *Premium version *. As we are a small family owned and operated we take all our reviews to heart. Every design on our website follows a recipe (in which we followed) to accommodate the premium size of the arrangement, we used a larger vessel to fill the premium size arrangement. Feel free to reach out to us, if you have additional questions. Thank you for shopping with us and supporting our small business.
Sincerely, Juan Zepeda
I wish I could comment about what the arrangement looked like; the recipient is in a care facility & can't photograph her flowers. But you did delivery in the promised manner.
The bouquet was just as beautiful as the picture and delivered as promised- the same day. Thank you so much!
Despite my last minute order Juan responded quickly and did a fantastic job. It was for my aunt’s birthday. The bouquet was absolutely gorgeous and my aunt was delighted with the sophisticated shades. Thank you so much!
Beautiful arrangement and timely delivery!
The arrangement was absolutely exquisite and a perfect representation of what I had seen on Willow Garden Floral Design’s website. (I know because the recipients sent me photos within minutes of its being delivered.) Willow Garden has earned my future business and effusive recommendation. Judy
I purchased two different sets of flowers from willow Garden. Both bouquets were well received by the recipients. They were on time and beautiful. Im so thankful, because these flowers were really important. Thank you !
I chose the florist choice for my boss birthday. I must say you did a fabulous job. She absolutely loved the arrangement this was my second year order her flowers from you and you guys are on point always!!!
The flowers were even more beautiful upon arrival. Our friend was so touched. I was stunned at how quickly they arrived and so pleased that the flowers could be appreciated right away. The web ordering process was smooth and the pricing was just perfect.
Everything about this process went well. Placed order online, super easy. Set up date for delivery. Flowers were delivered and got a picture, they are beautiful, exactly what I was hoping for. Then a follow-up was sent to make sure everything was good. Yes, five stars!
The person I sent it to liked it a lot! Mission accomplished. The pic of it looked very nice. Quite more elaborate than I expected!
Gorgeous floral arrangement delivered for my mom’s 80th birthday.
Arrangement was close but the flowers esp the roses were not as fresh as I hoped for over $100 order.
Last minute Valentine's Day order arrived first thing on V Day. Beautiful, huge arraignment of flowers in very nice vase. I would recommend highly!
My wife loved the flowers.. big and beautiful. Delivered early too so she could enjoy them the whole day. Thank you
My wife always loves the floral bouquets from Willow Garden.
Love ordering flowers from you! From easy online ordering to delivering beautiful arrangements for our loved ones to enjoy.
Thank you Willow Garden !
The plant arrangement was absolutely beautiful!!
My friend loved, loved, the gorgeous arrangement. It was exactly the way it was described and I couldn't have been happier with the service.
Beautiful! My dear friend was thrilled with her birthday flower arrangement. I will definitely continue to do business with this impressive company!
Ordered this for a birthday celebration. It was exactly as pictured - actually better! It was stunning in person and the recipient was beyond excited to receive such a beautiful arrangement. Ordering was easy. I will continue to support this business.
Beautiful Christmas flowers. Excellent customer service. Thank you, Willow Garden!
My daughter reported to me that it is beautiful. Thank you for your help in making another Christmas from NY to Ca. memoriable. Happy Holidays to you and your staff. See you in the future.
As always, your floral designs exceed expectations. The flowers were the same as in the website pictures. Delivered on time and in good shape. Thank you for your expertise!
This is the best Floral Boutique! I have used them many times and they never disappoint! The customer service is the best. Arrangements are both beautiful and fresh.
The flowers were beautiful and put a big smile on my wife’s face.. thank you!
Great flowers
Good delivery
BUT online program for message to accompany flowers ALWAYS garbles message by removing spaces.
Very bad flaw!
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Florist's Response:
We received your feedback from your one star review online, we were confused regarding your feedback. I emailed you with and attached pictures of the card message you provided to us, via online. When we process your order; by copying and pasting the card message that you provided. I noticed the spacing was missing so, I went ahead and fixed it, on my end. I emailed you a pictures of the super ticket which has the card message printed with the corrections that were made. I wish you could of called me before posting a review so i could explain. Thank you so much for your order and thank you for being a loyal customer of ours and look forward serving you with your flowers needs.
Flowers were just gorgeous!
The birthday girl was over the moon!
I was ordering from out of state so I completely took a chance on this one. Willow Garden Floral Design and Gift Boutique exceeded my expectations. My friend was very happy with the freshness and the arrangement of the flowers. Highly Recommended!
Flowers were beautiful as always.
Great service. On time delivery.
Beautiful flowers for our friend who just brought her baby home
My daughter liked them. Thank you
The flower arrangement you created for my friend's 65th birthday was gorgeous. She loved them. I was very pleased with the arrangement...it exceeded my expectations and the price was very reasonable.
Best floral design and gift boutique ! Most artistic arrangements and service is amazing. This is my go to place from now on!
The recipient was delighted
So was I.
Disappointed in the quality of this arrangement. Within 2 days it was drooping and wilting. I'll think again next time about ordering flowers for a special event. Not happy for the price paid.
The arrangement was NOTHING like I requested. I am extremely disappointed in the flowers that were delivered. I requested pastel colors, pink, purple, white etc. Traditional look. They were orange, peach and burgundy. The flowers didn't flow together or look like they belonged together. Not what I wanted at all. Also, very small, cheap flower choices and not worth what I paid whatsoever.
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Florist's Response:
I’m sorry that your dissatisfied with the arrangement that was delivered. Which has me very surprised by the your 1 star review.
Looking over your order, your order a designer‘s choice at $80.
Your special instructions read, “ You always do good work, but I prefer pastels colors, pink purple and white ect. Traditional look no gerber daisies, no tropical. Peonies if you have them. Hydrangeas, roses, stock and Lisianthus anything that smells good."
Which we tried to follow your special instructions as close as possible. Arrangement we created had roses, dahlias, hydrangeas, stock, pastels. Arrangement was medium size arrangement. All the flowers you requested are premium flowers which cost more. We appreciate your feedback.
Never disappoints! Beautiful and fresh flowers every time I order from you!!
Fresh beautiful blooms to cheer!
Excellent service as always!
My friend cried when she saw how beautiful the arrangement was.
We love this florist! Always the best customer service and fresh flowers. Highly Recommend
Once a month I have flowers sent to someone I care about who lives 500 miles away in Ladera Ranch.
Until this month I’ve only picked something from the arrangement options that are shown on your website.
She’s enjoyed all of them.
This month I let YOU create a unique arrangement for me.
She loved what you came up with,
and sent me a photo of the arrangement.
Well done Willow Garden!
Absolutely beautiful. Exactly like I ordered!! I have never been disappointed in their arrangements or the quality of the flowers Thank you very much.
My cousin loved her birthday flowers. Thank you.
I am very pleased with the service I received from Willow Garden Florist. Especially surprised and pleased with same day delivery. Thanks, Darlene Zari
I didn't see the flowers, I did hear they were beautiful! My experience with the online ordering was excellent.
Flowers were fresh and the beautiful arrangement was delivered on time. Great service!
Bought a beautiful flower arrangement for Mother’s Day. She absolutely loved it. The purchase and delivery process through the website was easy and seamless.
Will be using this business in the future!
Beautiful flowers! Looked just like the picture! My recipient said she just thought they were gorgeous! Would order here again!
I ordered theses flowers for a friend who recently lost her mother. They were absolutely the most beautiful flowers I’ve seen in a long time and they truly brought a smile to her face! Highly recommend this business!
Great job. As always, I get exactly what I order and on the day I need it.
Beautiful flowers, arrived in great shape
It did not look quite like this, but my daughter-in-law thought it was beautiful. Thank you.
Came highly recommended and I would do the same. Easy online ordering. Emails giving the status. My recipient's name was misspelled so I called to have it corrected. The gentleman that answered was very nice and took care of it right away. The arrangement was delivered on time. Very happy.
Absolutely stunning hydrangea. And nice choice on the candle. Very pleased recipient!! Thank you!
My new “go to” florist. Beautiful and fresh arrangements and exceptional service. What’s not to love and recommend?
Beautiful flowers and wonderful customer care. Thank you for making such a beautiful mothers day bouquet for my mom.
Always gorgeous arrangements and great experience with Willow. This arrangement was bright and beautiful.
This was my 2nd time ordering flowers from Willow Garden, my sister loved them! She said it was the most beautiful arrangement she had ever received. She sent me multiple pictures of them and even after a week she commented that they were still beautiful. Thank you so much for making her day special!
Responsive customer service and quality arrangement as advertised.
I love it!! The flowers are soo pretty and smell good too!! They do a good job!
I ordered from out of state for a same day delivery and the flowers were amazing!! The recipient sent a picture of flowers incredibly similar to the one above and delivered earlier than expected. Thank you!!
She loved it! Beautiful arrangement.
I had called yesterday to say thanks for a quick delivery and it was very beautiful. It was just perfect.
e
Beautiful selection of flowers designers always do a wonderful job! Will definitely order again!!!
I really love this florist. They have done every boutonniere, and corsage for my sons dances. Their bouquets and arrangements are always beautifully put together with fresh vibrant flowers. I ordered a sympathy arrangement yesterday and the level of communication was quick, professional and I love how they send a delivery confirmation with a picture of the arrangement.
Ordering flowers online is always a risky experience, usually you are disappointed with what arrives, but that is not the case with Willow Garden! They consistently deliver quality products that actually look exactly like the picture you order from. Do not hesitate to use Willow Garden.
Perfect!!! Upgraded to premium and my Son and Daughter in Law Loved it!!!!
What can I say…Willow Garden has the freshest, most beautiful flowers I have found! Juan has accommodated many requests, and I wouldn’t order from anywhere else. Great service, and wonderful arrangements :)
These flowers were absolutely beautiful!!! My wife loved them. Ordering process was very easy and delivery was right on time.
All went according to plan
This flower arrangement from Willow Garden Floral Design was sent as sympathy. The arrangement arrived as scheduled, was beautiful addition and lasted well. Enjoyed by everyone.
The recipient (we live 400 miles apart) called them “gorgeous” and I believe her.
I send her flowers from Willow Garden EVERY month and they NEVER disappoint.
Arrived on time and my wife was overjoyed! Thanks!
Overall I was pleased with the bouquet. It was ordered last minute and delivered quickly. The flowers smelled good, and the larger roses and the purple flowers did well throughout the life of the bouquet. The smaller roses, however wilted within a few days and had to be removed. That is a frustration of mine to pay over $100 and receive flowers that wilt shortly after received.
The Designer's Choice was creative and colorful. Thank you.
I am not local to this shop, but the recipient is and I prefer to support locally owned businesses when possible. Very easy to find something I liked on their website, order process was user friendly, and they honored my delivery time special request. Recipient LOVED them, and sent a photo - looked even better than the website photo! Would use again. #shoplocal
Beautiful! My daughter-in-law received exactly what I ordered! She sent me a photo and it looks just like the picture! I also ordered rather late in the afternoon and they were still able to deliver same day. Thank you Willow Garden!
Just beautiful! Exactly like the website. Thank you!
Easy to order, great communication, and receiver said one of the most beautiful arrangements they have ever seen!
Absolutely beautiful arrangement! My daughter loved it! Thank you!
The flowers were beautiful and my friend was delighted with them when they were delivered…right on time! I am in Colorado, and Willow Garden is my new go to florist in the OC!!
Adele Kelso
The flowers are beautiful and delivered as promised.
Gorgeous! This Christmas bouquet made a wonderful Center Piece. 5 Stars! for freshness, quality of design and early morning delivery.
Not pleased with the size. Website looked medium sized setting but upon arrival was tiny sized fit for toilet tank setting vs center piece.
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Florist's Response:
Hello, Xavier
Thank you for your feedback,
I'm sorry to hear your dissatisfied with the size of the arrangement.
You purchased a $50 Christmas designer choice arrangement as described in the description
"Product description"
Our Floral Design Team create a bouquet full of bursting blooms! Each “Designer’s Choice” arrangement is hand chosen and uniquely arranged, using the freshest flowers available, based on your budget." with a generic designer choice logo as the picture.
Unless you had special instructions or requested a tall and airy in instructions box when ordering.
As stated in the description
The designer has the freedom to create something beautiful with the price point that you purchased.
Keep in mind a
= vase/ceramic + foliages + flowers + Christmas accessories, this is what created your $50 arrangement.
We pride ourselves with providing quality flowers for all our designs.
I remember your design in particular using all premium flowers such hydrangeas, roses, stock, Christmas greens, hypericum, orchids, ornaments, ribbon ect...
We feel we made beautiful Christmas arrangement with the value you allotted us, with.
We hope you try us again in the near future. Have a great holiday season.
Sincerely, Juan
Beautiful! Great job arranging, great delivery, and most importantly . . . . it brought big smiles!!
Thanks for another great arrangement and delivery! Wonderful job Willow Garden Floral Design!
My daughter loves the flowers
Thrilled with both the arrangement, which looked nearly identical to the picture on the website and with the speedy, on-time delivery!
The most beautiful poinsettia my sister had ever seen! Easy to order online and they are a local company close to Ladera Ranch!! We will be repeat customers :)
Nicely done! The arrangement looked fantastic and the delivery was done on time. I requested an 8:30 a.m. delivery.
Thank you!
The arrangement ordered was a a bit different from one depicted in pic as we got sent a pic from recipient but it still was absolutely beautiful. Our family members loved them and said the arrangement was “stunning”!!
I loved it more than the one displayed on website and box container it arrived in was prettier than the basket.
thank you so much, they are beautiful and delivered so fast thank you .
The flowers were even more beautiful than the pictures, my wife loved them, thanks.
Beautiful floral arrangements! Absolutely appreciate creatives as do my brother and sister-in-law who live at R.S.M. I'm a loyal customer now.
Willow Garden has served me well many times, their arrangements are beautiful and the delivery is always on time.
The recipient was so happy with the quality and creativity.
My friends received the flowers and their feedback was that it was wonderful.
I recently moved out of California, and have called on Juan at Willow Garden multiple times over the last year. He never disappoints, their flowers are always so fresh & beautiful!
Thank you so much for the wonderful arrangements Juan!
Thank you for the amazing floral arrangement and customer service! Highly recommend.
They did a beautiful job!
Everything was perfectly easy. Can’t think of a thing I would change. Liked supporting the local business that actually provides the product and service A through Z. Since the pandemic my expectations for everything are so low but this was handled great. We’ll done !
Great service. Flowers we're fresh and beautiful
What a great arrangement! Delivered in time and with care.
Great flowers from a great place.
They are THE go to florist in RSM. My girlfriend always loves their arrangements.
flowers always great! but vase was cracked on the bottom had to move flowers to another vase as water drained out all over
Amazing. A little on the pricey side, but they looked beautiful and it made for a wonderful birthday gift. Thank you for the fare and friendly service.
Willow Gardens did a fantastic job. The flowers were beautiful and delivered when they said they would be delivered. They are friendly and accommodating. We really appreciate their customer service.
Easy online experience, recipient sent picture of arrangement and it was beautiful.
The flowers were delivered promptly & we're more stunning & less expensive then your local competitors judging by the pictures the recipient shared with me❤️
The flowers delivered looked exactly like the picture on the website. The were beautiful:)
Willow Garden Floral Design went above and beyond my expectations. From the ordering to speedy delivery, to the exquisite bouquet that was delivered... I couldn't be happier! Thank you!
Flowers arrangement was exactly as picture. Our friends loved the arrangement and no problems with delivery. Will definitely used them again.
My mother-in-law loved it so much and they did a really amazing and wonderful job
Definitely coming back
Our brother really likes the flower and gift. The flower is beautiful and fresh. The staff is friendly when I called.
This was my first time ordering from Willow Garden and I am extremely satisfied with the arrangement they delivered!! The arrangement was just like the picture online and was delivered super quickly! Could not recommend this company more - thank you so much for your exceptional service!
Absolutely Beautiful and delivered on time.
The second arrangement I ordered in two days and both were beautiful. I would definitely order from them again
I ordered these online (from New Jersey) for my girlfriend who lives in Ladera Ranch. I ordered it for a same day delivery and these flowers did not disappoint. My friend gushed over how beautiful and fresh they were. Thank you so much I would definitely order from this florist again.
Flowers look great; delivered right on time. Thanks.
Thanks willow garden for a terrific flower delivery and presentation. Papa was over the moon happy. Just gorgeous he said. The online shopping and delivery was smooth and easy. And so reasonable. I will definitely be back.
Beautifully presented. The recipient was very happy. Thank you!
The flowers look as good or better when they arrived, amazing job of timely delivery, this was my second order and many more to come.
My friend needed a boost and the blue & white arrangement (her favorite colors) was even prettier than the photo! I’m many states away from California and the florist kept me informed when it was ready and when it was delivered. I will definitely use Willow Garden again!
I ordered flowers for my sister-in-law for her birthday, but didn't realize she was out of town. I had left her phone number with the order and asked them to call before delivery. So glad they did. She wasn't going to be home for 2 days so the owner donated the flowers I had sent and told my sister-in-law that a fresh bouquet would be delivered when she got home. She was thrilled with the flowers she received, and loved that the owner was so generous with the ones that couldn't be delivered. Great service and a kind heart.
Recently, a close friend's brother passed away and I wanted to send flowers to the family. Living 60-miles away, I did a quick google search of florists in the Mission Viejo area and came across Willow Garden Floral Design.
I was early enough to catch the same-day delivery when I ordered. I was pleased to know that in a few short hours, the arrangement I chose was hand-delivered to my friend. They family appreciated it, and said the arrangement was beautiful.
Thank you Willow Garden for your easy online ordering process, swift delivery, and wonderful arrangement!
Fast delivery of beautiful flowers! Happy smiles all around! Thanks!
I ordered this from Oregon as a gift for a friend in RSM. She loved it and the picture she sent showed the bouquet was beautiful. You never know when you’re ordering online and just hope it’s ok. This surpassed expectations. Will order from here for her again.
Such a nice sweet staff! The BEAUTIFUL floral arrangement and amazing pricing along with the inviting and genuine staff, they have me as a customer for life!!
My aunt LOVED it! And she sent me pictures and I have to agree. It was a gorgeous arrangement!
My daughter loved it and sent me a picture! It looked exactly like what your picture showed! Beautiful! I will for sure use you again! Thank you!
Flowers did not look fresh when delivered. Flowers did not last more than than 4 day. Very disappointed.
Ordered this beautiful arrangement for my daughters birthday. They were delivered timely and beautifully arranged— absolutely exquisite presentation. Thanks so much.
Willow Garden Floral Design is our go to florist for all our celebratory greetings and activities! We encourage you to try Wilow Garden Floral Design with your next florist need. You will not be disappointed. In fact you will be more than pleased. The quality of floral items and containers are high quality and extremely artistic in creation.
Willow Garden is very responsive to your needs. All is delivered expressly on time. Please add Willow Garden to your contacts now.
Thanks Willow Garden Floral Design! Just received word that the arraignment I ordered was delivered as scheduled, and the recipient loved her birthday flowers. Your online process was simple and very user friendly. I'm "blossoming" with gratitude.
Beautiful, thoughtful bouquet. 10/10 would recommend.
Flowers are fabulous! They were delivered on time and enjoyed by their recipient! Thanks for the care in choosing the flowers and for the great service!
Always beautiful and always the most amazing customer service.
The arrangement exceeded my expectations... it was delivered a week early, BUT they delivered an equally beautiful arrangement on the correct day also.
Beautiful flower arrangements! Quick and accurate delivery. I highly recommend this business.
Ordered a custom bouquet from Willow Garden Floral (left up to their creative genius), and what we got exceeded all expectations. My wife was extremely happy with the purchase! Thank you Willow Garden!
Wonderfully beautiful bouquet!
Fresh and vibrant! Colors gorgeously intense! Fantastic service all to a spectacular delivery! Thank you Willow Garden! You are the best!
My Grandma was surprised and overjoyed by the gorgeous bouquet she received on Mother’s Day weekend. Thank you for helping me lift her spirits when I couldn’t be there in person. She said the flowers were stunning and wonderfully fragrant!
They were stunning and the online ordering website was so simple to navigate.
I wish that image is what my Wife's bouquet looked like now. It's been 2 days since delivery and everything is either dead or dying. Considering what I was charged, I expect them to live for more than 48 hours. I tried to contact the florist, so they would have an opportunity to address the issue, but I received no response at all. I will be taking my business elsewhere from now on.
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Florist's Response:
You selected a popular design that was a big seller this past holiday. We received new product on the daily. We take pride in the quality of our products that we offer, using the most premium blooms. We are here to make it right, always. I never received an email from your nor a phone call. I attempted to reach out to you by email and phone and haven't heard from you.
My mom loves her flowers that we sent to her for Mothers Day. They turned out lovely. Better than expected! I will be ordering more flowers from Willow Garden.
I live in Missouri and have used this florist in the past. My daughter in law sent me a picture of the arrangement that was delivered to her for Mother's Day and her picture matches the site picture except for a slight color change in flowers but it is beautiful!!
I will continue to use Willow Garden Floral Design for my floral deliveries!!
Amazing arrangements each & every time!!
Thank you for providing a fantastic floral service!
This by far was the best floral arrangement she has ever received! She said so herself :) Thank you so much!
I only received one of the bouquets (the colorful one) I ordered for mother's day. Would like a refund for the other one. Thank you.
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Florist's Response:
Hello, Danya After researching the incident with your order. I've been trying to get ahold of you via phone and email. I have pictures confirming both arrangements were delivered at 9:40 & 9:41 am by a picture my driver took with his phone. If you have further questions please reach out to us. Thank you.
beautiful flower arrangements!
If I could give you 10 stars I absolutely would! The arrangement was fantastic! With covid And the demands of our industry Because we are essential workers, our boss lady has gone above and beyond for her crew. She made us mask she brought in sanitizer antibacterial soap she's always beginning in snacks and what not And she never says no when a project needs to get done because we're short handed all the time and it just needs to be done and she's gonna do it. She is definitely the backbone of our company Tunity to let her know And appreciative we are of her.
Thank you so much for the great arrangement and great value. That arrangement was huge Like legit 2-3 ' tall So awesome beautiful flowers peri I can't say Enough about the beauty of your work.
We ordered this arrangement for our wonderful friend's birthday, We live in Oregon and she lives in California. The flowers arrived on time and in wonderful condition. Our friend loves them.
Excellent looking flowers. Delivered on time. Thank you!
1st time to order here and I love the service and love their flower arrangements! Keep it up Willow Garden. Definitely will order again.
This bouquet is incredible. Every time I order I’m impressed with the quality, fast service and longevity of the life of the flowers. This is one of my favorites so far. My mom loves it and so do I.
Beautiful! My daughter is one of your customers. So when I wanted to send her flowers after surgery I knew where yo go.
She loved them! Thank you!
Couldn’t be happier! I ordered this arrangement at 7:30 in the morning and they were delivered by 1pm that afternoon. Thanks so much. Will def use again and recommend to friends and family.
Beautiful, Beautiful, Beautiful! Thanks for delivering another wonderful flower arrangement that received compliments from everyone about how beautiful the flowers are and especially for making my mom smile.
Amazing arrangement you made!
Very happy. Looked just like the picture and delivered on time.
Beautiful flowers! My Mom loved the flowers and everyone who saw the arrangement commented how beautiful it was. Delivery was on time. I'm a very happy customer! Thank you Willow Garden!
Very beautiful and arrived on time
Beautiful arrangement and delivered on time.
Very efficient and great response to my request .
A beautiful arrangement, exactly as shown.
Recipient was very happy.
Always impressed with your team - timely delivery and beautiful arrangements at a fair price - I’ve stop looking for any other florist. Thank you for the great work.
Thank you so much for making my sisters 40th birthday so special. The arrangement was just stunning. She was so surprised and loved it. First time customer & will use again. Appreciate the beautiful work you all do. Thank you again!
The bouquet of flowers was very similar to the picture. We ordered around 10:30 am and flowers were delivered by 12:30 pm.
The recipient thought the bouquet was beautiful!
Thank you for your prompt service and beautiful arrangement that brought comfort to a grieving family!
My friend and I bought this arrangement for a friend who had surgery. The flowers were beautiful and really brightened her day.
I can’t thank you enough for the beautiful sunflower arrangement and the fast delivery... it made my nieces day and put a smile in her heart ❤️
The product delivered matched the on line image nicely. The delivery was well coordinated. Very happy with the results
My sister said the flowers were gorgeous!
I ordered this arrangement for my friend’s milestone birthday. She was wowed! Thank you!
I loved them . I will differently use your company again .
Excellent, beautiful arrangement and on time delivery.
I sent these to my parents for their 30th anniversary and they were so thrilled! It was so special to be able to celebrate them even though I was far away!
Absolutely stunning and perfect!!
Delivered on time -amazing flower arrangement that looks like a Birthday Cake with balloons
Love it!!!! You are amazing!!!
The arrangement was delivered on time. The flowers were fresh. The overall presentation was awesome!
Thanks!
My husband loved the roses! Very unique presentation!
I ordered flowers for my niece’s birthday and they were amazing! So fresh, beautiful, and perfectly arranged. My whole family will be ordering from this local florist always!
Showed up early in the day, girlfriend loved them. Would defiantly order from them again.
As described, on time, and much higher quality than Proflowers or 1800Flowers, etc.
Flowers flopped over - does not look like the picture. Disappointed.
The delivery was quick and the flowers looked amazing. Very happy with my purchase.
Mom loved the unique and beautiful design! The florist was able to incorporate a special flower also that meant so much. Thank you for bringing smile !
Beautiful flowers, great service. Thank you!
Wonderful experience! Beautiful flowers. Delivered within 2 hours of ordering. Please shop local!!!
Ordered online the night before and ready for pick up the next day. Excellent service!
Beautiful!
The flowers were very fresh like they were picked that morning. Your delivery person was a delight.
Very timely and helpful. The final product exceeded the expectation based of the pictures provided. I highly recommend Willow Garden Floral Design. My wife was beyond pleased and so was I.
Delivered super fast and great quality on flowers and gifts. Thank you!
What was delivered looks nothing like what I ordered. I paid to have the deluxe flowers and they were supposed to have bright blue flowers in them.
Thank you for your prompt service. The recipient was delighted.
Willow Garden Floral did an excellent job getting a beautiful arrangement to my family members for Christmas.
The snowman arrangement was delivered on time and was beautiful! Very happy! The flower arrangement was for my mom and she was very please and full of smiles. Thanks!
The flowers were absolutely perfect! Sent a bouquet to my mom for her birthday and she can’t stop talking about the flowers. Great service as well!
My friend absolutely loved her flowers! She was so surprised and just loved every detail it came with. Happy to buy from again.
Was delivered on time. They did use cheeper flowers kind of disappointed me.
These were a lovely surprise for some friends who live very far away. Lovely selection, easy to order and delivered on time. Would purchase again for other holidays/ occasions.
Beautiful arrangement and perfect for the holidays! I chose to pick up in store and could not believe how friendly and cheerful my experience was! 10/10!
Absolutely gorgeous and arrived early in morning as requested!!!!
Very pleased with Willow Garden
Very beautiful per usual. My mom adored them. Will be back for more.
The florist choice arrangement was lovely it just did not seem worth $50. There were two roses, otherwise carnations which are incredibly inexpensive. In the future I would choose a specific arrangement because they are the same price with nicer/higher quality flowers.
Thanks for delivering the flower arrangement on time! For the most part, the flowers looked great. However, there a few flowers of the same type that looked old. I hope this was an oversight.
Thanks,
Recipient loved the bouquet!
Order was delivered when requested. My family was very happy with the arrangement.
I have been using this shop for about a year now and I love what they deliver every time. My mom has only wonderful things to say about the quality and care put into each delivery. I will not be taking my business anywhere else.
The arrangement was absolutely beautiful and the delivery was seamless. Thank you for all you do.
Ordering was very easy, large selection. Flowers were delivered quickly and the recipient was thrilled, made her day. Thank you.
I sent these to my sister for her birthday. She loved them!
Thank you for the beautiful orchid, timely delivery and professionalism. Being able to provide a gift that will live as a reminder of my father was/is so appreciated ❤️
Beautiful, on-time delivery.
Beautiful bouquet! My friend LOVED it for her birthday! Delivery was so fast too! We made a same day order and we are so happy with the flowers and your service! Thank you very much!
My experience was great! The owners even left their store open until I arrived for pickup after work. The arrangement was beautiful and my wife loved her anniversary flowers!
Awesome Service easy to order the presentation of the flowers were beautiful delivered on time! Highly recommended thank you for making my experience easy and satisfying.
I was told the Very elder lady recipient was having a difficult day until your flowers arrived ...nice job !
The service was very prompt and the arrangement was gorgeous. Looked exactly as pictured. I would definitely order from Willow Garden Floral Design again!
Beautifully done and delivered exactly as requested. Thank you.
Excellent customer service. I was kept in the loop up to and including delivery. Flowers were fresh and beautiful! Thank you.
Ordered online early afternoon and was delivered same day. Ordered the Lovely Orchids for a friend who just had surgery, and they were just as pretty as seen online. Would order again.
I did hear from my granddaughter after she received her bouquet and she loved it. It was her favorite colors. Thanks
I've used Willow Garden Floral Design for 2 flower deliveries and they both have turned out great! They send an e-mail once the delivery is complete, which is a nice way to confirm the service. The website is super easy to navigate as well!
Beautiful bouquet and fast delivery!
DeliverEd on time and high quality. Only concern is the arrangement did not include the green orchards in the front like pictured which changed the overall appearance drastically. Kind of bummed as the green with the pink and white is so classy.
Beautiful! Delivered on time and as depicted in picture. Will order again
My second time ordering flowers from Willow Garden Floral Design! Each time the bouquets looks beautiful and the customer service is amazing!
Wonderful job. Great flowers. Great customer service. Highly recommend, will use again for sure. Thanks!
I found this florist online, not knowing anything about them other than that their location was close to where I wanted to send flowers.
I chose the Tropical Madness bouquet because it was simple and elegant looking in the picture.
The picture did not do the bouquet justice! It is stunning! I couldn’t be happier.
The quality and arrangement of the flowers is top notch. I look forward to ordering here again!
Arrangement was spectacular! Will definitely use this company again. Recipient was very pleased.
The flowers were picture perfect and came straight away! The owner was kind and courteous. This is my favorite place to order flowers from and it felt great supporting a local business. Thank you Willow Garden Floral Design and Gift Boutique LLC.
As always, your bouquet was fabulous. My mother loved it and decided to put the arrangement in her room instead of the kitchen.
Thank you!!!!!
The flower arrangement was absolutely lovely!
The flowers turned out more beautiful than expected :). That is always nice when ordering online.
This bouquet exceeded expectations. The final products looks better than the picture and the recipient was thrilled. Highly recommend them for your floral needs. I sent this as a business gift and that always makes me a little nervous using a new vendor. Willow Garden Floral is now on my A list of vendors.
Beautiful arrangement. My wife loved them. Thank you!
Beautiful arrangement and the flowers were fresh. The delivery was much faster than I thought it would be. Very pleased.
Beautiful flowers for my best friends birthday!
Beautiful arrangement. Just as pictured. Return customer who will be continuing to come back.
The arrangement was delivered quickly and received rave reviews. Thank you Willow Garden.
Beautiful arrangement and excellent customer service. Very happy with my purchase and so was the recipient!
Fast delivery and the arrangement was absolutely gorgeous. They passed my expectations. I will definitely be using them again. The orchid arrangement I send was a dream
Absolutely perfect! Delivered very quickly and the flowers were as pictured.
Willow Garden Floral Design created a beautiful flower arrangement for my niece's middle-school promotion. I order the bouquet online during the evening, and requested the bouquet to be delivered the next day. The floral arrangement and balloon were delivered about an hour after the store opened the following day. My 8th grade niece loved the flowers and balloon. Thank you.
I am always happy with the flowers I send to my loved ones in the area around Willow Gardens and this bouquet was no different. My sister stated that this brightened my mom up immensely - much needed after a stay in the hospital. The flowers were exactly as I chose and very fresh.
I ordered flowers for my best friend who just had a baby,I was a little nervous because I am 1500 miles away and was ordering online but the flowers turned out better than I could have hoped. She absolutely loved them and the arrangement is stunning. Thank you so much for doing such a great job,It means a lot and she was so happy !
I just received a text raving about the gorgeous flowers that my friend received (from Bloom Nation), and she also loved the seashells in the lovely vase.
You gave my friend exactly what I was hoping for - a wonderful beautiful “thank
you bouquet.” And, YES, it is even prettier than the advertised picture of the bouquet that I ordered. Thank you.
Marilyn
Arrangement delivered was even “more” than pictured! My friend was delighted (enough to post it on social media platforms
The arrangement was beautiful! I will order from Willow Garden again in the future! They kept me up to date throughout the whole process and were so quick to get the delivery there fast!
I personally did not see the flowers but my daughter who received them said they are beautiful. She said there were quite a few roses. I only expected the 2 shown. Thank you.
The arrangement looks just like the photo. Thank you for making our gift so special.
First time using this florist and it was nothing short of wonderful. Placed my (unexpected) order in the morning and shortly after they were delivered! My mom loves them. They’re beautiful! I will be coming back for all my flower needs. Never again will I go to ‘internet’ flower sales again! Thank you for the wonderful and thoughtful experience.
It was delivered when promised and very pretty. It was quite sparse compared to the picture so I wish it would have said something like the deluxe option is pictured or something so I’d have know to expect less flowers. Other than that they were great and the recipient very happy with them.
Exceeded my expectations! Wife loved them. Thank you.
Beautiful arrangement and delivered timely. Would use florist again. Thank you!
Very happy with the flower arrangement and delivery. The flowers were beautiful, the arrangement was what I ordered and more. Most of all my mom was pleased and happy too. The delivery person put in extra effort to contact me and my mom due to the covid19 distancing and locked apartment building. Thanks to all for doing a great job.
Flowers for Mother's Day were beautiful. Ordered at 5:30pm on a Thursday and they were delivered at 7:45 Friday morning. Thanks Willow Garden!
Love them. They did an amazing job and so kind and helpful. I will Definitely definitely be ordering from them again.
BEAUTIFUL! Every arrangement I have ever had delivered has been full, extremely healthy, and mirrors the picture online! Highly recommend! Thank you!
Very impressed!! I live in Switzerland and was not able to see my mom for mother’s day I ordered her a cute plant and they put together a very cute mother’s day package for her. They went above and beyond what I expected, Thank you very much Willow garden!
The flowers are beautiful. My mom loved them. The delivery person was on time, and they followed up to make sure that the flowers were received. I would highly recommend Willow Garden!
I ordered flowers for my mother for Mother’s Day. I live in LA so I had to google a flower shop in the area where she lives. When I called them they were very friendly and instructed me to go to their website. It was an easy ordering process and my mom received the flowers early in the day. They were beautiful and my mom loved them!
Easy to order online. The arrangement was just beautiful.
Always the best place to go when I order flowers for my wife!! Aside from the great service, the quality of the flowers are juts amazing!
Did a great job on the arrangement and delivered on time. Thank you!
Great experience with this florist! My friend in the hospital loved them!! Will definitely be back.
The beach orchids were absolutely stunning. My mother has Alzheimer's and my sister tells me my mother found her flowers very comforting and beautiful. I received a photo and I am very grateful to you for creating such a stunning bouquet of peace, joy and love.
You have a loyal customer now.
In appreciation,
Rachael from Sykesville, Maryland
Delivery was on time and they followed the instructions. I got this bouquet for my mom for Mother's Day and she adored it. She said it was one of the most beautiful bouquets she's received. It's hard finding good floral companies since I live out of state from her and can't see them myself, but I think I found my new go-to place for all my floral gift needs in California.
My Mom LOVES her flowers! She sent us a picture and they are gorgeous. Ordering and delivery were a snap! This treat really brightened her day. Thank you!
I have had consistently great experiences with Willow Garden! The deliveries are prompt, flowers are stunning! Fair prices.
Flawless experience and most gorgeous flowers. Will definitely be ordering again.
Thank you SO much for your speedy delivery, especially during a pandemic...my mom was so happy to receive these. They were a gorgeous bouquet to remember her dog by!
It was wonderful bouquet that delight the recipient. Thank you for the quality and beautiful floral design.
Elegant flowers, efficient online ordering and timely delivery. Definitely recommend!
As always, perfect! No one does it better!
Impressed with the delivery speed.
Their service is above and beyond.
My daughter said the flowers were just beautiful. The ordering process went smoothly and the delivery went perfectly as well. I will definitely order from here again.
easy to use the site , delivery was made on time , and I will you again . Thanks !
Delivered same day and so beautiful!!
WOW! It's hard to impress me..and you guys knocked it out of the park! Thank you for going over and beyond.. I asked one thing of you..use your creation and give my special friend the wow factor with elegance and beauty. You achieved that ..thank you
Angie Roebuck
Absolutely beautiful will definitely order flowers again soon and often !!
I placed a late afternoon order and the flowers were delivered within 2 hours! I will order again.
I was very pleased with the arrangement. The delivery notification was appreciated! I'm a very satisfied customer! Thank you all very much! Sincerely, Linda Rockwell
Beautiful arrangement and was delivered promptly. They even followed up with a phone call to let me it was delivered. Great service
Great contact during the entire process. Smooth transaction and delivery, will use again.
there was a very different in design and kind of orchid that I chose from website
than the one that was delivered. I liked the the design on the web sit and that yellow orchid and paid extra for additional orchids. I saw that they added more orchid but different kind and also not much of the design.
Very fast , very easy, love the flowers
I mistakenly put the wrong address on an order. I was contacted by Willow Garden about the mixup the following day. They went back to the house to see if the flowers were still there, and offered to deliver a smaller arrangement, even though it was 100% my fault.
The neighbors did get the original arrangement to my friend, and Willow Garden has a customer for life.
Willow Garden did a fantastic job with a birthday present for our daughter. I simply chose a display picture and "counted on" it being the same as pictured. Many times I've ordered something on line and been disappointed in the delivery result.
Either totally different or too small. This one was a winner...it was beautiful! I will definitely order from them again. It
Our flowers were beautiful!!! Thank you Willow Garden.
Very pretty arrangements. I will definitely order from here again.
My first time ordering and all went well from ordering online to delivery. My friend who received the flower arrangement said the flowers were stunning.
I ordered this shimmering white bouquet for my sister as her husband passed away and she just LOVED it!
Thanks Willow Garden Floral Design
The recipient sent me a picture and it’s not what I thought it would look like. I upgraded to the premium, But it did not reflect the initial Displayed picture. The arrangement delivered looked kind of more busy And overall not what I had in mind.
The arrangement didn't come in the blue cube which was a little disappointing. But it was substituted with a large vase. The arrangement was beautiful and the flowers were fresh.
beautiful, delivered timely same day!
The floral design was amazing
Thank you so much
I wish I could leave a picture
The most gorgeous bouquet ever!
Flowers are broken in places and just generally droopy.
Easy to order and fast delivery!
I ordered sympathy flowers for a dear friend of mine and the flowers were delivered promptly. My friend sent me a photo and the flowers were more beautiful than the picture I picked them from. I upgraded the order and they were truly spectacular.
The flowers are beautiful and Diana loves them! I will definitely use you again! The last florist I used in Mission Viejo was disappointing for the same amount of money spent. These flowers exceeded my expectations!
You never know ordering online.. just how a floral arrangement will turn out. You guys did a fantastic job! My Sister in law loved it. And sent me a photo. Looks just like the picture!!! Thank you!!!
Thank you for making the second bouquet so amazing ! Really appreciated the call back and the extra step to make it better. The second bouquet was gorgeous. Thanks again for the excellent customer service
The bouquet was beautiful and my sister loved them! Super quick same day delivery. Called me with an issue getting through the gate and still got them delivered asap. Thank you!
GORGEOUS flower arrangement. My mom loved it. Thank you for helping make her 75th birthday special.
Unbelievable!! These flowers were huge and have lasted well over a week!
Beautiful Valentine’s Day arrangement- very elegant!
They were even more beautiful
than expected. Thank you!!!
Beautiful 25th anniversary arrangement!
Amazing delivery service. so fast & pretty.
Delivered within 2 hours of ordering on Christmas Eve and it was gorgeous! Thank you!
It is wonderful and beautiful as usual! Thank you so much.
Merry Christmas to all.
Dianne DePaul
The delivery time was perfect, not too early and not too late. My sister said the bouquet was beautiful and the size was perfect for her desk! I am very pleased with your company and will use you again in the future!
Flowers looked nice but having them left on a doorstep when I specifically asked and gave a number to call to schedule a delivery is tacky and just lazy of the delivery staff.
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Florist's response:
We are glad that the recipient liked the flowers. Under standard Floral Delivery policies; arrangements are left at the door when no one is home and then the recipient is called to let them know that there is an arrangement waiting for them. Thank you for the business
What a beautiful set of roses. Same day delivery. She was so happy.
Thank you very much.
Very easy to order online and the arrangement was gorgeous!
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Florist's Response:
Thank you for your kind response. We are happy that you liked the arrangement and to be of service. Thank you for the business.
Paid for the upgraded ed premium option and arrangement was worse than the advertised regular version. Photo online is beautiful, arrangement that arrived does not reflect what was paid for.
IT looks nothing like the picture i really liked the green coming over the roses and that wasnt done and it got delivered to the neighbors house...
All in all the recipient liked them when the neighbor brought them over thank goodness it was an honest neighbor...
I was referred to you by The Flowery in Villa Park an am EXTREMLEY dissapointed!!! Not as pictured. Instead of a nice brown box, 6 succulents and 5 bamboo stocks, we received an ugly blond box streaked brown, only 2 succulents and an ugly bambo plant! This really demands a refund.
I will send you a photo. Sharron Cooper
Flowers were great. Lovely arrangement.
Flowers were great. Lovely arrangement.
As always the flowers were beautiful and always have so many wonderful personal touches! thank you
What I ordered and what was sent was two different arrangements. I am very disgusted and disappointed as what was received looked cheap and not what I paid for! Gosh, so burnt out on poor customer service!!
A very good good and easy experience to be able to view an excellent flower display and then order for delivery on the day and time we required from 6,000 miles away in the UK. We were kept informed of the purchase order and delivery status at every step. The flowers were received in great condition and meant a great deal to the recipient.
Flowers arrived on time and looked great!
Absolutely wonderful service. The flowers arrived to our recipient as scheduled and were beautiful. Will use again. Thank you for the wonderful and seamless service.
Willow Garden Floral Design did a beautiful arrangement for us and delivered it same day. This was our first time using them. We will definitely be back!
This arrangement was beautiful and loved by my mother on her birthday. Thank you!!
I have to say Janel and staff did such a great job on my flowers and delivery!! The were awesome! After I made a huge type on the address and phone number they still came through for me. The flowers were delivered a day later due to my error but Janel no longer had the flowers that were pictured in the bouquet. She called to ask what I would like to substitute and I said what ever she liked. The bouquet she made was absolutely amazing!!! So happy with their help and the bouquet - I will definitely use them again for my flower needs. Jenny Tom, Tranquillity, CA
Janel did a beautiful job on my custom sympathy floral arrangement!!! My first custom order anywhere. By far the most beautiful I have ever seen. She was very thoughtful and incorporated every flower I requested. I look forward to visiting her shop when I’m in the area. :)
Absolutely beautiful! Even prettier than the photo
Flowers were beautiful and the service as always was exceptional.
I had a great experience with Willow Garden Floral. The only slight turn-off was when I talked with someone on the phone to confirm my order and update my address. I spent almost $100 on flowers and at the end of the call I thanked her, and she said "no problem" and ended the call. It would be nice to hear something more like "my pleasure, and thank YOU!" Just a small thing but it goes a long way.
Quality of the flowers was even better than the picture. I'll be using Willow Garden again in the future!
The flowers arrived on time but looked Nothing like what I had ordered, and expected. There was one pink daisy and some white flowers which were not recognizable along with horrible spiky green filler. So much for bright and cheery.