99 Reviews
I especially appreciated the personal contact when a flower substitution had to be made. The arrangement was gorgeous! Thank you
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Florist's Response:
You were most understanding and appreciative!
Always beautiful flowers and arrangements with great service
Perfect delivery, beautiful orchid, friendly and efficient staff. Thank you!!
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Florist's Response:
We do our best, and appreciate that you reward our efforts with the stars!!!
Easy online order from Virginia. Arrived first thing the next day. Was beautiful and made my brothers day !
Mahalo!
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Florist's Response:
Mahalo to you too! Thank you for your businesss!
The arrangement was beautiful and looked like the picture on the website. Delivery was on time. I was very pleased.
It was even prettier in person! Made the new mommy cry! Always happy with Picket Fence!
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Florist's Response:
WE AIM TO PLEASE!
Picket Fence created a beautiful flower arrangement for our gathering. So grateful for the team at Picket Fence for their attention to detail and exceptional customer service. Mahalo!
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Florist's Response:
We are delighted and grateful for the 5 stars!!
Very nice.
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Florist's Response:
Mahalo!!!!
I wasn't sure what the arrangement would look like as I ordered the premium version which states it will include more flowers. I took a chance and I'm so gald I did. My friend LOVED the beautiful arrangement on sight and smell. She sent me a picture and it is gorgeous and full of healthy, full flowers. Thank you so much!
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Florist's Response:
Thank you for this awesome review!!!
Fresh and beautiful layout! Bought this for my mother for Mother’s Day. Be sure you have a big enough vase.
Thankyou very much,our mom loved the assortment
My mother in law was overwhelmed by the beautiful orchid she received! She bounces between Mililani and Kailua which made it difficult to know when and where to deliver. Sadie (sorry if I misspelled) called to let me know that Saturday delivery could not happen so she changed the delivery without any problems. We live on the mainland and wanted to make Mother’s Day special for my husbands mother and Tutu and Picket Fence helped make that happen. We are now Picket Fence customers for life. Thank you!!
Beautiful orchid! And great, attentive service:) Thanks so much for making my mom's Mother's Day so special!
Beautiful flowers!! Wonderful service!!
Thanks!
These tropical storms were fresh and beautiful!
I would have given it a five if there was an example of how to arrange them in a vase.
See you next holiday!
JJG
A beautiful large bouquet of tropical flowers was delivered to my mom. Thank you so much for brightening her day!
I received a very nice compliment from the family who received this beautiful orchid. They loved it and it made their day extra special. Thank you.
My wife loved her flowers. Great service!!
I sent flowers to my mom. She was not impressed. She said the flowers were cheap flowers and not much in the vase
My mom loved her flowers from here as per usual. This company has always been one of my favorites to go to. My family and I have always used them. Every purchase we made there, we were satisfied. If I could I would give it 100 starts for great quality and customer service.
very beautiful, friends loved the flowers!!
Was on a trip for Valentines and ordered flowers for my wife. They arrived on time and my wife loved them. Thanks for the great service and beautiful flowers.
Delivered on time. Orchids' flowers were plentiful as were the unopened buds. Lovely arrangement!
Holly loved the arrangement! I ordered it online. The process was very easy and the flowers were delivered on time. Thank you so much.
Awesome! The flowers are so beautiful! The service was great! Very very pleased. Thank you.
Excellent service. High quality, beautifully arranged and arrived in time. I would recommend to anyone.
Beautiful arrangement, even lovelier than the photo. Thank you! I will definitely order again.
Beautiful ! Our family loves this, and it gives off the best fragrance. Thank you for creating this wonderful arrangement. The detail makes this a very special piece.
I always call and get exactly if not way more Beautiful than whom ever is receiving the Flowers of Aloha
Ordered Christmas Basket online last week and delivery was made today as requested. Recipient said the arrangement is beautiful! Mahalo, Sadie!
I have never been disappointed with the service or floral arrangements created by Picket Fence.
Great flowers and arrangement - and delivery made promptly on requested date.
Delivery person should not be sarcastic when requesting information. We understand an address needed to be updated, but that's what was learned after the fact. The update will need to come from the person itself in order for us to even know where we are sending it to.
Thanks
The flowers were beautiful and fresh with the display being large as described. Delivery was as scheduled. I am most pleased with this years's arrangement. Thank you.
Great customer service and very flexible with delivery!
I ordered flowers for my sister's b-day. There was a mishap in the order so I called to let them know. They promptly corrected the order with courtesy & professionalism. Their work ethic went beyond my expectations.
The flowers were beautiful service excellent. I ordered the night before and they were delivered by mid day.
Thank you for making my daughter’s birthday special.
The flowers were beautiful service excellent. I ordered the night before and they were delivered by mid day.
Thank you for making my daughter’s birthday special.
The flowers were beautiful service excellent. I ordered the night before and they were delivered by mid day.
Thank you for making my daughter’s birthday special.
I was really satisfied with your service and product ....
I'll let everyone know about picket fence florist
Thank you
The birthday bouquet was delivered on time & as described. It brought a big smile to the birthday girl’s face.
The final product didn't look at all like the picture, but was beautiful and well-received none-the-less.
Thank you.
Mary
Picket Fence did an absolutely beautiful job with the arrangement! I was so happy with how gorgeous it turned out!
Able to order from the mainland for a funeral. Great service!
Amazing!! My sister and I ordered some flowers to cheer up our other sister on holidays- they arrived perfectly on time and looked incredible! Also very easy to correspond between countries. Very happy :)
The arrangement that I sent was delivered on time and was very pretty. It was definitely smaller and fewer flowers than the arrangement shown in this picture.
Ordered Mother's Day flowers for my mother. They were delivered on schedule. She loved them; my brothers and I look like hero's. Great job Picket Fence.
This florist has been a family favorite in Kailua for a long time..The order you sent was amazing ..!
Mother loved the bouquet of roses. Delivered on time without issue.
I am on the mainland and I am thrilled with the arrangement and service provided by Picket fence!! Thank you so much!!
The message I wrote online was shown formatted very nicely. I assumed it would have been done that way for the flowers, but it was all jumbled together when my mother received it. Other than that the flowers were very beautiful and delivered perfectly.
Absolutely beautiful arrangements, incredibly fresh flowers, and done always with the touch of aloha. The best flower shop on the island Known for its Beautiful flowers. Mahalo picket fence florists!
I live in Oregon and wanted an orchid plant delivered to my mom for Mother’s Day in Hawaii. The Picket Fence always takes care of our family and my mom was so happy with how beautiful her orchid is, I knew I could depend on them!!!
My mother in law was thrilled to receive this bouquet for Mother's Day. She sent a picture and it was simply stunning. I will purchase again in the future. THANK YOU
A bit different than pictured, but still very beautiful and much loved my my mom. She was so happy!
We had an awesome experience and being so last minute they came through with this beautiful bouquet! We tried going through the funeral homes recommended florist but they flopped! Glad I was able to find someone to deliver on short notice for our beloved uncle's funeral!
Gorgeous arrangement! My daughter received these and she said she couldn't stop looking at them throughout the day! Great job!!
A good friend lost her grandmother and due to her husband's Military service, they are stationed a good distance from her family. I researched a few florists in the area and decided to go with picket fence. The prices were very reasonable, but the customer service is why I will continue to use them for all my floral needs. They saw what the flowers were for and added a few extra details, making the arrangement even more beautiful. when it was delivered, I asked for a picture and they sent it via text. Loved the work! Thank you for making a painful season a little more bearable for my dear friend.
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Florist Response:
Thank you for your kind words.
Beautiful arrangement and excellent service!!
The flowers were picture perfect!
I ordered these from California for a family funeral in Hawaii. They were more than accomplished- called me a couple of times to verify some details and were so gracious to deal with. Family there reports the bouquet was beautiful! FIVE VERY BIG STARS
You guys killed it really beautiful arrangement!
I was referred to you by a cousin the lives in Honolulu. My friend that received the flowers said the arrangement made her day! Thank you!
Beautiful arrangement! You are the best!
My wife loved the flowers she received, and while I am not home to see them in person, they look fantastic in the pictures I have seen. I will order from Picket Fence Florist again!
My husband got me this arrangement as a surprise and they were able to deliver it to my front door while my husband was at work. The flowers were beautiful and well arranged. I love the fact that flowers wasn’t in full bloom upon delivery because they are so much more beautiful now that the whole arrangement is in full bloom! The scents from the flowers still fills the room and i’ve had them for almost a week.
Everything went off without a hitch
I’ve used picket fence multiple times to order flowers. Each time was hassle free with on time delivery and they delivered a quality product. I’m ordering online from California and having them deliver locally on Oahu and have have never had any issues. I highly recommend them and will continue to use them in the future.
Overall not pleased with the final result. Purchase online was fast and simple; ordered 2 weeks prior to Valentine's Day. Had requested that flowers be delivered by 1100am, however by noon they still had not been delivered. As a result my wife was no longer home so the flowers were left on the porch. They were delivered somewhere between noon and 230pm. My wife was thankful for the flowers, however she didn't know what the picture online looked like to compare it to the actual bouquet of flowers received. The bouquet of flowers delivered were like a sickly version of the online picture. There was a big gaping hole in the middle, only had 2 roses, 3 lilies, and 4 daisies in total. Very disappointed with the overall result. For $100 purchase total a reasonable person's minimum expectation was not met. Give it 2 stars only because wife enjoyed the flowers and the thought but actual bouquet was extremely disappointing compared to the online bouquet description and photo.
Absolutely gorgeous —thank you for the beautiful arrangement and care in delivery.
I want to thank Sadie personally, Mahalo for calling and speaking with me, you’re a thoughtful and lovely lady!!! Our arrangement came out beautifully AS ALWAYS! Never EVER have I been disappointed. Your workmanship, expertise and attention to detail are unparalleled!
Thank you all and always!! We will never ever change florists!! With much appreciation and Aloha,
Linda Eichholtz Aka- Aunti Apples
Go Mustangs
Ordered online and it was delivered the next day. My sister-in-law was very happy. She sent me a picture and it was a very nice arrangement.
My mom loved the flowers. They were much more unique and more variety than ordering from one of the commercial flower sites. I am working in Germany and ordering online was simple. I received a follow up email right away and was able to correspond via email even more after my order. It was nice to have a person touch and such great customer service from anywhere.
Grumpy delivery lady
I left instructions of what door to deliver too
Not followed
Caller me and I explain to her where to drop the flowers
Told me I am just here to deliver your flowers and then hung up
Not the service I expected
Flowers were great
Gorgeous arrangement. Exactly as pictured. Very happy with purchase.
This was a floral arrangement for my first grandbaby! And it was fantastic! The proud mom and dad were just overwhelmed with its beauty. Thank you Picked Fence Florist!
It was exactly what I expected!!!
Beautiful arrangement just like in the picture. Delivered when requested. Good quality work.
Beautiful and timely- thanks!
The first delivery was for incorrect order (these things happen) but came back with correct one. Arrangement was very nice. Love Picket Fence.
Knocked it out of the park! Just beautiful.
Beautiful flowers, great communication and delivered as promised.
I purchased the “upgraded” version and it was not nearly as nice as I had hoped. It looked exactly like the picture. It would be fine but I paid around $30 extra. It didn’t look lik anything extra was added. I’d probably be ok with it except we could tell the flower we’re old as they started to wilt buy the end of the first day. After 3 days they are pretty dead and my wife threw them out. We have had Customer Service problems with Picket Fence ( impolite delivery lady chewed my wife out for not being at the door when she came .) after this, I think we will take our business elsewhere.
Excellent Service & Outstanding Quality
Excellent Service & Great Value
My mom was very excited about her flowers. They were absolutely perfect!!!
Thank you
Thank you for the beautiful arrangement, and for your fast & friendly delivery!
Thank you for the most beautiful Orchid arrangement, and for you amazingly fast & friendly delivery representative!
The roses were beautiful! The florist added some other plants (I don't know what they were) which had a brown twig-like stem and round, green leaves with some other pieces of long grass-like stems. The overall effect, my opinion only, made the arrangement a little drab; not “DRAB” but just “drab.”
Minus one star.
The second lost star is the delivery. I found out when I got home that the delivery lady was pretty rude when she called my wife seeking entrance into our condo complex. She made it clear that my wife’s absence from our home was an inconvenience. I had hoped to surprise my wife on 13 Feb (the day of delivery) at it is her birthday. My wife was pretty upset when I got home.
When it came to my turn to dealt with the delivery gal, she seemed a bit rushed but was willing to hunt down one of the maintenance guys who let her up to our place so she could put the flowers in front of the door which. I thought was it nice of her but that it was also part of the delivery service being offered. So, bottom line, really beautiful roses, arrangement not to my taste but I'm not an expert by any stretch, stunning vase, pretty expensive (~$300), delivery not so good for my wife but pretty good when I dealt with her.
The flower arrangement was better than illustrated on the website. Customer service was excellent, the employee called me to inform me where she left the flowers because my wife was not home. Delivery was on time and it made my wife's birthday special and significant while I was unfortunately away on business. Thank you so much Picket Fence Florist!!!
Our aunt LOVED her flowers! Thank you for getting them delivered to her so quickly!
I live in California and had flowers delivered to my daughter's boyfriend's family. The arrangement looked identical to the photo. The arrangement was reasonably priced. Overall, I am happy with the outcome! I would definitely order from them again!
Absolutely beautiful as expected.
Easy to order and what is pictured is basically what is delivered - and delivered on time! I've ordered from Picket Fence at least once a year and I'm always happy with my purchase, as are the recipients.
Great! Our recipient was very happy with the arrangement. Beautiful colors. What was delivered was very similar to the example.
I am very pleased with the flowers that was delivered to my Mom. It was on time and so Beautiful!!!!!
Delivered on time, flowers look great, the wife was happy. Local company with easy to use website for placing order. What else do you want?