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Petals and Hearts Boutique

location_on Serving the Greater Saratoga Springs Area, Saratoga Springs, NY, 12866
4.294 out of 5 stars based on 17 ratings.

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About Us

ABOUT THE STORE
Petals and Hearts Boutique

Petals and Hearts Boutique Florist is a privately owned small business operating in the Saratoga County NY. Servicing Saratoga springs Capital Region of NY, Upstate NY, Connecticut and New Jersey. Being a florist has been a saving grace for my mind, body, spirit, and heart. I've always had a romantic relationship with flowers. I see love in the way bees pollinate the blooms I adore so much. I love to explore a lot of different styles of floral arranging. Whether it’s traditional, classic romantic, modern, rustic, vintage or a custom design that’s personal, we takes pride in making the clients vision a reality. Quality and service standards are set high and we guarantee all of our products to be what the customer orders. Our goal is to provide our client with what they envision. All of our arrangements are made with a wide and fresh selection of flowers. Randi Owner and Designer a fully qualified florist with over 20 years of experience in the Wedding and Event Industry. Worked at many of the top Wedding/Event Venues in the UK AND USA.

Store Hours

Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 5 PM
Sunday
10 AM - 2 PM

Delivery Information

Do we offer delivery?
Yes
Do we offer pickup?
No

Contact Information

location_on Serving the Greater Saratoga Springs Area, Saratoga Springs, NY, 12866

Reviews

17 Reviews

Susan K.

|
80 out of 5 stars.
The communication with them was great. They delivered the flowers to the restaurant without a hitch. I think the bouquet could have had a more “wow” feeling.

Dorinda Y.

|
100 out of 5 stars.
Petals and Hearts Boutique attempted delivery or a sympathy bouquet for a co-worker and was informed the recipient was no longer there. The delivery driver contacted the recipient who provided their current address. The driver immediately took the bouquet to the recipients new address and delivered the gorgeous bouquet Extremely happy and so glad I chose a local florist with the utmost dedication to the customer service. THANK YOU!

Kim E.

|
100 out of 5 stars.
The floral arrangement was beautiful, and delivery was on time. Recipient was very pleased!

Lori S.

|
100 out of 5 stars.
Gorgeous arrangement! Wonderful service. Very pleased.

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Florist's Response:

Thank you so much for your 5-star review, It’s the kind of service we always aim for, and we’re really pleased we met all your expectations. We look forward to serving you again soon.

Edie N.

|
100 out of 5 stars.
Sent this as a gift and they loved it !! Thank you

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Florist's Response:

Thank you Edie for you business petals and hearts boutique greatly appreciates it.happy they loved them.

Keith S.

|
100 out of 5 stars.
The flowers were beautiful and they provided excellent communication. My request for delivery time was fulfilled. Excellent service!

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Florist's Response:

Thank you so much. Glad we help.

Kimberly K.

|
100 out of 5 stars.
My daughter’s boyfriend asked me to help him plan a surprise proposal. Big problem…I’m in Texas and this was happening in New York on short notice. I looked at florists in Saratoga Springs, NY and found the Petals and Hearts Boutique photo gallery. The different arrangements and designs were all absolutely gorgeous. I made one call and Randi knew exactly what we wanted and made it happen overnight. I can not thank her enough for the beautiful memories she made for Madison and Walter. I’m so grateful! Thank you so much Randi!

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Florist's Response:

Thank you so much. Glad we help.

Barbara S.

|
100 out of 5 stars.
Beautiful flowers and excellent service, they were very kind during this difficult time for our family and delivered everything early, and made the whole process very easy. Thank you!

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Florist's Response:

Thank you so much. Glad we help.

Tracey B.

|
40 out of 5 stars.
Flower bouquet was small , nothing like this picture like this picture .
I was very upset,this was sent to my sick aunt to brighten her day.

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Florist's Response:

Sorry your upset, but your sick aunt was very happy with the flowers.your bouquet was just a bouquet but we included a vase free of charge.You paid for the small bouquet and we have included more fresh flowers in that.

Diane M.

|
100 out of 5 stars.
The flowers were beautiful and delivered promptly. Randi was very helpful and a pleasure to work with.

Eileen V.

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20 out of 5 stars.
I’m only leaving one star because I couldn’t do zero. Purchased a small, simple bouquet for a very special friend & what was delivered was not as pictured & flowers were not fresh as well as They left out a few colored flowers. It was over $100 with tax, delivery & tip. I could have gone out to a pasture & picked better wild flowers. When I called & to let them know, lady argued with me & never tried to make it right. Terrible customer service. I will never order from them again. Very disappointed & embarrassed that these were delivered to my friend. My advice is go the extra mile to satisfy your customers. Always!!! Or you will get this every time!

Mary M.

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100 out of 5 stars.
My sister loved her bouquet

Cindy M.

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100 out of 5 stars.
The arrangement was beautiful. My Mom loved it which is really all that matters. Thank you so very much.

Maria S.

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100 out of 5 stars.
Wonderful experience from the start! Your customer service is exceptional - immediate receipt to inbox, a BloomSnap received after the bouquet was created and another picture at drop off location to let me know it had arrived. Thank you!!

Karen P.

|
20 out of 5 stars.
Awful experience. Ordered online - live 400+ miles away - for a 70th birthday. Selected the bouquet based on the website photo - beautiful pastels including pale pink roses - and opted for the premium upgrade. Flowers were delivered on time but looked nothing like online photo - all deep vibrant colors and no roses as shown on web photo. Called and left voice msg. Emailed and was told shop was closed for holiday weekend but I should drop them off at the shop anyway. Told that if I had left flowers outside they could’ve reused the flowers (3 days later?) Also was told that I should have read the online description, because even though roses are pictured in the photo, the description does not include roses! Beware of what you think you’re ordering from this florist. You may not get what you want, and you may get reused flowers!

Pamela a.

|
100 out of 5 stars.
I had the most excellent experience working with Petals and Hearts! I ordered flowers 3 Days before Mothers Day and stressed that they didn’t need to be delivered until after Mothers Day (they were for a friend, not my mother).
Not only were the flowers delivered the day before Mothers Day, MY FRIEND SAID THAT THEY WERE THE MOST BEAUTIFUL ARRANGEMENT SHE HAD EVER SEEN!!!!!
I HIGHLY recommend Petals and Hearts to anyone looking to send a special gift!!

JANE F.

|
100 out of 5 stars.
Arrangement was lovely.
Your help was so appreciated.
Thank you.

Delivery Information

Delivery Details & Tips

Every gift ordered through BloomNation is personally hand-delivered by the local florist. Each local florist sets their own delivery area and fee.

Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient’s time zone. Florists that offer same-day delivery display their same-day delivery cut-off time in their store detail section. Orders received after that time may be delivered the following day. Please note some florists may not make deliveries on Sunday.

To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Where do we Deliver?

Neighborhoods, Cities, ZIP Codes

Petals and Hearts Boutique proudly serves Amsterdam, Clifton Park, Gansevoort, Greenfield, Porter Corners, Schenectady, Schuylerville, Lower Rotterdam, Rotterdam, Bellevue

Holiday Inn Saratoga Springs by IHG, Glenville Funeral Home, Saratoga Hospital, Memory Gardens Cemetery & Memorial Park, Gansevoort Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Schenectady Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Clifton Park Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Porter Corners, Ny Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Glenville Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Greenfield Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Schuylerville Florist: Flowers & Flower Delivery by Petals and Hearts Boutique, Saratoga Schenectady Gastroenterology Associates, Saratoga Casino Hotel, Burke & Bussing Funeral Homes (William J. Burke & Sons / Bussing & Cunniff, Inc), Most Holy Redeemer Cemetery, The Gideon Putnam, Schdy, Moreau Family Health, Greenridge Cemetery, The Adelphi Hotel, Saratoga Racetrack, Armer Funeral Home Inc, Malta, Burnt Hills, Fairfield by Marriott Inn & Suites Saratoga Malta, Saratoga Community Health Center, Townley & Wheeler Funeral Home, Niskayuna Reformed Church & Nursery School, Saratoga Race Course, Hotel Brookmere & Arbor Spa, St Peter's Cemetery, Compassionate Funeral Care, Inc, Rock City Falls, Rotterdam Junction, Saratoga National Golf Club, St. Anthony's Cemetery, The Saratoga Winery, Ballston Spa Village Cemetery, Saratoga Springs City Center, Albany, Saratoga Springs, National Museum of Racing and Hall of Fame, Broadview Stage at SPAC, Hall of Springs, Greenfield Center, East Line, Pioneer, The Inn at Saratoga, Galway, Vischer Ferry, Bemis Heights, Mohawk Golf Club, Roessleville, Glen Sanders Mansion, Scotia, River Stone Manor, Clifton Park Elks Lodge, Kings Station, Jewish Community Center, Wilton, Ballston Area Community Center, David R. Meager Malta Community Center, Porter Cors, Yoga Mandali, Grangerville, Milton Community Center, West Charlton, West Glenville, Niskayuna Community Center, Greenfield Community Center, Ballston Lake, Charlton, St Mary's Church, Saint Clement's Church, Ballston Spa, St. Kateri Tekakwitha Parish - Union Street Church, Factory Village, Maltaville, Church of the Immaculate Conception, The Salvation Army Saratoga Springs, NY, Clifton Park Center, Elnora, Congregation Gates of Heaven, Halfmoon, Congregation Agudat Achim, Temple Sinai of Saratoga Springs, Hagedorns Mills, Verdoy, Congregation Beth Israel, Congregation Shaara Tfille, Mechanicville, Stillwater, Boyle Ellen W, Loudonville, Siena, Glenville, Lower Rotterdam, Rotterdam, Fort Miller, Gurn Spring, Battenville, Greenwich, Barkersville, Middle Grove, Ballston Center, Harmony Corners, Riley Cove, West Milton, Latham, Rexford, Ushers, Colonie, Colonie Center, Niskayuna, Upper Union, Queensbury, Corinth, Fort Edward, Clarks Mills, Providence, Bacon Hill, Alplaus, Perth, Ballston, Malta Ridge, Milton Center, Jonesville, Mosherville, Newtonville, Round Lake, East Glenville, Stoodley Corners, Brandywine, Bellevue, Glens Falls, Palmer, Fortsville, Bald Mountain, Thomson, Quaker Springs, Victory Mills

12019, 12020, 12020, 12047, 12056, 12068, 12074, 12148, 12170, 12177, 12185, 12185, 12189, 12203, 12205, 12206, 12302, 12304, 12304, 12305, 12306, 12309, 12803, 12809, 12809, 12816, 12816, 12827, 12831, 12831, 12831, 12835, 12839, 12839, 12844, 12859, 12859, 12863, 12865, 12871, 12010, 12010, 12019, 12019, 12019, 12020, 12020, 12020, 12020, 12025, 12047, 12053, 12053, 12056, 12065, 12065, 12065, 12070, 12074, 12078, 12078, 12086, 12110, 12118, 12137, 12137, 12137, 12150, 12170, 12203, 12203, 12205, 12210, 12211, 12211, 12302, 12302, 12303, 12306, 12306, 12306, 12309, 12803, 12820, 12827, 12828, 12831, 12834, 12834, 12835, 12835, 12839, 12850, 12850, 12863, 12865, 12866, 12871, 12009, 12009, 12020, 12020, 12020, 12020, 12025, 12025, 12027, 12047, 12065, 12069, 12072, 12078, 12110, 12121, 12148, 12150, 12151, 12151, 12154, 12189, 12203, 12204, 12204, 12205, 12205, 12211, 12302, 12303, 12307, 12309, 12309, 12801, 12801, 12801, 12803, 12804, 12809, 12822, 12828, 12833, 12834, 12844, 12845, 12850, 12850, 12865, 12865, 12871, 12008, 12008, 12010, 12010, 12019, 12020, 12020, 12025, 12025, 12025, 12025, 12025, 12065, 12068, 12074, 12078, 12078, 12110, 12118, 12151, 12154, 12188, 12189, 12203, 12203, 12302, 12302, 12304, 12305, 12306, 12307, 12308, 12308, 12804, 12816, 12820, 12822, 12823, 12823, 12827, 12831, 12833, 12833, 12834, 12834, 12845, 12846, 12846, 12865, 12865, 12866, 12871, 12884

Hospitals We Deliver To

Hospitals we deliver to: Saratoga Hospital, Saratoga Schenectady Gastroenterology Associates, Moreau Family Health, Saratoga Community Health Center

Cemeteries & Funeral Homes We Deliver To

Cemeteries and funeral homes we deliver to: Glenville Funeral Home, Memory Gardens Cemetery & Memorial Park, Burke & Bussing Funeral Homes (William J. Burke & Sons / Bussing & Cunniff, Inc), Most Holy Redeemer Cemetery, Greenridge Cemetery, Armer Funeral Home Inc, Townley & Wheeler Funeral Home, Niskayuna Reformed Church & Nursery School, St Peter's Cemetery, Compassionate Funeral Care, Inc, St. Anthony's Cemetery, Ballston Spa Village Cemetery

Wedding Venues We Deliver To

Wedding venues we deliver to: Holiday Inn Saratoga Springs by IHG, The Gideon Putnam, The Adelphi Hotel, Fairfield by Marriott Inn & Suites Saratoga Malta, Hotel Brookmere & Arbor Spa, Saratoga National Golf Club, The Saratoga Winery, National Museum of Racing and Hall of Fame, Hall of Springs

Other Venues We Deliver To

Other venues we deliver to: Saratoga Casino Hotel, Saratoga Racetrack, Saratoga Race Course, Saratoga Springs City Center, Broadview Stage at SPAC, The Inn at Saratoga, Mohawk Golf Club, Glen Sanders Mansion, River Stone Manor, Clifton Park Elks Lodge, Jewish Community Center, Ballston Area Community Center, David R. Meager Malta Community Center, Yoga Mandali, Milton Community Center, Niskayuna Community Center, Greenfield Community Center, St Mary's Church, Saint Clement's Church, St. Kateri Tekakwitha Parish - Union Street Church, Church of the Immaculate Conception, The Salvation Army Saratoga Springs, NY, Congregation Gates of Heaven, Congregation Agudat Achim, Temple Sinai of Saratoga Springs, Congregation Beth Israel, Congregation Shaara Tfille, Boyle Ellen W

Frequently Asked Questions - FAQs

Do you offer same-day flower delivery in Saratoga Springs?
Yes, we provide same-day delivery in Saratoga Springs for orders placed before 2:00 PM.
How much does flower delivery cost in Saratoga Springs?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at petalsandheartsboutique.com or by phone at (917) 601-7353 during our business hours (Mon-Sat 9:00 AM-5:00 PM, Sun 10:00 AM-2:00 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Do you deliver flowers to hospitals, offices, or event venues in Saratoga Springs?
Yes, we deliver to homes, hospitals, businesses, and venues across Saratoga Springs. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Petals and Hearts Boutique?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Saratoga Springs, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.