Reviews

Timothy R.

100 out of 5 stars.

Ordered night before on a Sunday and delivered by 10am the next morning couldn’t ask for better service!!!

----
Florist's Response:

Thank you for your kind review. We arrive extra early to create our orders and get them delivered as promptly as we can. We look forward to serving you again in the future.

Kris W.

100 out of 5 stars.

Beautiful arrangement for a colleague in needing of a cheer-up! I ordered them online and they were delivered within 2 hours. Thank you, Kathy, for the speedy delivery of these gorgeous flowers!

----
Florist's Response:

Thank you for your kind review. We were glad they were well received. Think of us again for any other local fresh floral need.

Caran D.

100 out of 5 stars.

My daughter really liked the plant. Kathy was very helpful and made sure it was delivered.

----
Florist's Response:

Thank you for your kind words. We carry an assortment of plants, watering can's and succulents. I'm sure you will find another to complement your selection for another occasion.

Daniel S.

100 out of 5 stars.

Got it there when they said, and my wife loved it. Would definately use them again or recommend them to a friend.

----
Florist's Response:

Thank you for your kind review. We strive to keep you in the loop every step of the way on your deliveries.

Marty P.

100 out of 5 stars.

I use Kathy's on a regular basis and they never fail to impress me. Same day delivery, sometimes within hours is unbelievable!

----
Florist's Response:

Thank you for your kind review. We look forward to serving you again in the future.

Mark Z.

20 out of 5 stars.

I ordered this arrangement for my niece who is in St. Luke's hospital. I was extremely disappointed when she posted a picture of the arrangement. It is small, and looks like scraps were used! I also paid to get the "upgrade" ! I was embarrassed to send that to my niece in the hospital.

----
Florist's Response:

It was much appreciated speaking with you this morning and getting your feedback. We have offered to send a replacement for your concerns, in a attempt to mend any valid issues presented, We trust and continue providing the best possible service to all our customers.

Lindsay A.

100 out of 5 stars.

Absolutely beautiful flowers and fantastic customer service!! I love finding local florists because their flowers are so much better than the national chains.

----
Florist's Response:

Thank you for your kind words. We strive to be a step above national brands.

David T.

60 out of 5 stars.

Arrangement was nice card was wrong

----
Florist's Response:

I'm sorry to hear that the card was transpired incorrectly, We strive to write exactly what the card message says as written by the customer on the online form. I'll love to address this further, I have left a message on your voicemail for you to contact us at your earliest convenience.

Jennifer P.

100 out of 5 stars.

My mom LOVED her birthday arrangement! So easy to order! It was delivered earlier than I thought. Never disappointed!!!!

----
Florist's Response:

Thank you for your kind words. We look forward to assisting you in the future.

Marty P.

100 out of 5 stars.

Quick response and great service!

----
Florist's Response:
We appreciate your review and look forward to assisting you in the future.

STEVEN B.

100 out of 5 stars.

First time customer. Kathy called soon after I placed my order, letting me know there were power issues, and some stock issues on one of the flowers pictured.

Her attentiveness and care from the start with exceptional customer service. She assured me the flowers would be delivered on time, and substitutions were necessary.

The service, and the end result delivered to my wife were all top notch. I look forward to calling on them again!

----
Florist's Response:

Thank you for your kind review. We strive to keep our customers in the loop every step of the way.

Christine B.

100 out of 5 stars.

Excellent service. Ordered online shortly after store opened got a pucrure of arrangement and email as soon as it was delivered. Awesome service! Very impressed. If you need a florist I highly recommend them!

----
Florist's Response:

Thank you so much for your kind review. Do keep us in mind for any other local fresh floral needs.

Carlos L.

100 out of 5 stars.

My party was pleasantly surprise by the flowers & the presentation. Another of many repeat beautiful experience with Kathy's 2nd Chance Plants

----

Florist's Response:

Thank you for your kind review. We love creating special unique arrangements for our customers. We look forward to assisting you in the future.

Carlos L.

100 out of 5 stars.

Excellent, friendly & professional service as usual. Product is always unique which I’m such a fan of Kathy's 2nd Chance Plants performance.

------
Florist Response:

Thank you for your kind review. We love creating special unique arrangements for our customers. We look forward to assisting you in the future.

James O.

100 out of 5 stars.

The flowers were perfect and Kathy made me feel like a valued customer! I will certainly be returning and would recommend her to anyone!

----
Florist's Response:

Thank you for your review. We are pleased to create beautiful flowers for our customers. We do look forward to serving you again in the future.

Ryan P.

100 out of 5 stars.

Super fast delivery. Did not see that coming. Wow.

----
Florist's Response:
Thank you for your review. We strive to offer same day delivery if ordered before 1:00 P.M. in most local areas.

Alan H.

100 out of 5 stars.

The flowers brightened my sisters day tremendously- thank you so much!

Mrs. Hermann

----
Florist's Response:
Thank you for your review. Keep us in mind for any other fresh floral needs. Sincerely, Kathy

Mario D.

100 out of 5 stars.

Best place to get flowers and delivery.

----

Florist's Response:
Thank you for leaving us a review. We appreciate each customer and look forward to serving you again in the future.

Carlos L.

100 out of 5 stars.

Pleasant surprise, experience & a great product.




----
Florist's Response:
Thank you for your kind review. We look forward to serving you again in the future.

Brandon A.

100 out of 5 stars.

The flowers and arrangement was absolutely beautiful! So happy with it

----

Florist's Response:
Thank you for your kind review. We only use the freshest flowers for every arrangement. We look forward to serving you again the future.

Colleen H.

20 out of 5 stars.

Was not happy with the arrangement. Looked like they just plopped some flowers in a vase. For the cost I could have done much better at 1-800-flowers.
(I did contact them and got no response)

----

Florist's Response:
Hello Colleen, Thank you for contacting us about your order. We visit the wholesaler on your behalf, to use the freshest flowers for every arrangement. You chose the designer's choice for Winter. We filled your order with seasonal flowers, winterberry bush and accented the vase with ribbon and button wire. We are not connected to any wire service and can not speak to their designs. We sincerely hope you give us another try.

Lindsay A.

100 out of 5 stars.

I loved the designers choice that was made for my sister's 40th birthday! Kathy's 2nd Chance Plants delivered it on time and even sent me a picture of the bouquet! I will definitely use them in the future.

----
Florist's Response:
Thank you kindly for leaving us a review. We look forward to serving you again in the future.

Susan M.

100 out of 5 stars.

Excellent Service , Very personal touch!

----
Florist Response:

Thank you for leaving us a review. We love our customers.

Tamara L.

100 out of 5 stars.

Kathy's 2nd Chance Plants was so helpful and went the extra mile coordinating to get the flowers delivered on time. Thank you for the beautiful arrangement!

----

Florist's Response:
Thank you for leaving us a kind review. We look forward to assisting you in the future.

Karen K.

100 out of 5 stars.

I ordered this arrangement for a friend's birthday. The flowers were delivered early in the day and my friend said they were beautiful. I also received a picture of the actual arrangement that was delivered. Always satisfied with Kathy's 2nd Chance Plants!


----
Florist's Response:
Thank you for your kind review. We strive to give every customer a great experience with us.

Jeanne W.

100 out of 5 stars.

Very pleased with the service. The picture prior to delivery was helpful. Will use again.

----

Florist's response:
Thank you for leaving us a kind review. We appreciate your business and look forward to serving you again.

Mary K.

100 out of 5 stars.

Kathy went above and beyond and created a beautiful bouquet!

----

Florist's response:
We try very hard to accommodate your wishes. Within time and reason. Thank you again for shopping local.

Yanely R.

100 out of 5 stars.

I Love the flowers and so did the person who received them. Website was easy to navigate. They kept me updated pretty good via email and sent me photos of the flower arrangement before it went out for delivery! Will definitely use them again :)

----

Florist's Response:
Thank you for your kind review. We appreciate your business and look forward to assisting you in the future.

Bethany D.

100 out of 5 stars.

Great service, beautiful flowers! Highly recommend this florist.

----

Florist's Response:
Thank you for leaving a review of our services. We look forward to serving you again in the future.

Deborah C.

100 out of 5 stars.

There we so many cute plants to choose from. My sister loved her birthday present. Thanks for offering unique, one of a kind gifts and the delivery option worked beautifully!

----

Florist's response:
Thank you for your kind review. We search many different locations for our unique and unusual plants and containers.

Andrew B.

100 out of 5 stars.

Kathy was tremendous!!! It was great knowing when I called I was speaking with the owner herself. I highly recommend.

----

Florist's Response:
Thank you for your review. When possible, I love taking orders from our customers. Gives more of that personal touch.

Terry G.

100 out of 5 stars.

I ordered same day delivery. They stayed in contact. Sent me a picture of the actual product before it was delivered. It was great!

----

Florist's Response:
Thank you for leaving us a kind review. We appreciate your business. We strive to keep you in the loop every step of the way.

Farrah C.

100 out of 5 stars.

It was really nice, the coworkers were jealous of my beautiful flowers

----

Florist’s Response:
We are happy we made your co-workers jealous. We look forward to creating an arrangement for them too.

Julius O.

100 out of 5 stars.

Exactly what I ordered and excellent custom service! Will definitely be a repeat customer

----

Florist’s Response:
Thank you for your kind words. We are very happy to add you to our floral family. Looking forward to serving all your floral needs.

Dawn S.

100 out of 5 stars.

Delivery was quick and fast.
I believe Kathy delivered it herself.
Very kind and polite.
Definitely would recommend Kathy's 2nd chance Plants.

----

Florist's Response:
Ha ha, ha. Yes, I did deliver it myself as my driver was stuck in Mequon. Deliveries must go on. Thanks for your review.

Darrell G.

100 out of 5 stars.

Very fast to deliver and great little plants..

----

Florist's response:
Thank you for your kind review. We try to source the best plants and containers for our customers.

Douglas R.

100 out of 5 stars.

2nd time I order, not the last. Great service and quality.

----

Florist response:

Thank you for being a repeat customer and trusting us with all your fresh floral needs. We look forward to serving you again in the future.

Patrick R.

100 out of 5 stars.

My fiancée loved the flowers. It arrived the day it was scheduled to, even when we had a snow storm. The card was correct. I will be ordering again from Kathy's 2nd Chance Plants, LLC when I need flowers again.

---
Florist Response:

Thank you for supporting my women owned small business. We love our customers and glad you joined our floral family. I look forward to assisting you with flowers and plants in the future.

Douglas R.

100 out of 5 stars.

Beautiful assortment and great quality, I had planned to send my better half flowers to our home then realized she was visiting her mom. I emailed kathy and sent the address, within a few minutes I got a message from my better half suprised and happy with the suprise. Thank you Kathy!

----
Florist Response:

Thank you for updating us and letting us know that she was at another address on this day. Delivery completed.

Darren B.

100 out of 5 stars.

I order from outside Wisconsin (Utah) and my orders have always been processed and delivered quickly and the recipients have loved the work. That's why I've placed more than one order.

----

Florist Response:

Thank you for being one of our repeat customers. We appreciate your business.

Lynn B.

100 out of 5 stars.

My friend loved this "different" take on sending flowers.
I really appreciated the extra communication via email and phone call about different delivery options when my friend wasn't home on the 1st delivery attempt.
I absolutely love the uniqueness of your items.
Great job!!!!!

RICHARD K.

100 out of 5 stars.

Delivered on time, completely satisfied! Thank you!!

----

Florist's Response:

Thank you for your review. We strive to go that extra mile for our customers. Keep us in mind for any other local fresh floral or plant needs.

Deanna M.

100 out of 5 stars.

Thank you very much

----

Florist Response:

Thank you for leaving us a review. We appreciate your business and look forward to serving you again in the future.

Amy L.

100 out of 5 stars.

Kathy really nailed this planter I ordered as a gift. I placed the order online and she called me less than an hour later to discuss pick up time and details. And then it was ready at noon and I received an email with a photo of the finished planter. I loved the personal touches Kathy added... Super fast and a gorgeous gift. I'll definitely be back.

----

Florist Response:

Thank you for your kind words. We strive to keep you in the loop every step of the way with your order. We are very happy your plant basket was well received.

Robert G.

100 out of 5 stars.

They did an amazing job flowers were perfect and they kept me up to date with the process until they were delivered. Highly recommend will be going back. Thank you !!

----

Florist's Response:

Thank you for you kind words. We appreciate you. Keep us in mind for any other local fresh floral or plant needs.

Krista G.

60 out of 5 stars.

The only thing that wasn't thought through was they called my mom instead of me to confirm the delivery. Even though I specifically wrote on there not to call her for that, and to call me. And the delivery guy left her a voicemail saying what it was. Which completely spoiled the surprise for mothers day.

After my mother called me to see if i had sent her something or if it was a scam phone call, I called Bloomnation to confirm the delivery for her, and whomever answered had an attitude about it. I won't be ordering from them again.. the arrangement was pretty, but definitely over priced.

-----
Florist's Response:
Good Morning Krista, As per our website announcement because of the Covid 19, "We are currently providing Touch-less deliveries which will require the receipt's phone number to call to make sure they are home and another call after delivery has been made to have them retrieve the item from their porch or side door." Your Mother was called to make sure she was home and the call stated that we are a courier service and that we have a delivery for her. With the changes in the world now, surprises are a thing of the past. Sorry for any confusion.

Kelsey S.

100 out of 5 stars.

Ordering flowers through Kathy's for my first time and the service was excellent. I was able to have my bouquet and sweet treats delivered to my loved one in a matter of hours. They loved the You are My World feature and said it was very unique and beautiful. Thank you for creating beauty that made my loved one smile.

------
Florist Response:

Thank you kindly for leaving us a review. We strive to be unique and different from other floral shops and pride ourselves on our outstanding customer service.

nicki i.

100 out of 5 stars.

Very nice to work with. Appreciate the pic of what ordered. Saved their contact for future purchases

----

Florist Response:

Thank you for your kind words. We also appreciated working with you. Stay healthy & safe.

Brandon A.

100 out of 5 stars.

Kathy was very helpful with my order questions and the arrangement was absolutely beautiful. Definitely will be my first choice for my next flower purchase

----
Florist Response:

Thank you for shopping local. We appreciate your business and look forward to assisting you in the future.

Jeanette T.

100 out of 5 stars.

Kathy went above and beyond standard customer service with her warm welcome, attention to detail and willingness to help me celebrate someone else's special day. The arrangement she sent was gorgeous and prettier than the advertised version.

----

Florist Response:

Thank you for shopping at Kathy's 2nd Chance Plants. We appreciate your business and look forward to assisting you in the future.

Yvonne H.

80 out of 5 stars.

They did a great job

----
Florist response:

Thank you for your kind words. We appreciate every customer. Looking forward to assisting you in the future.

Branden Y.

100 out of 5 stars.

Kathy was very pleasant to work with. She crafted a beautiful bouquet and was able to deliver the same day.

------Response:


Thank you for your kind review. We loved working with you. Looking forward to serving you again.

William B.

100 out of 5 stars.

Beautiful Kathy, you always go above and beyond my expectations, Mom loved the flowers, thanks again!!!



-----Response:
Thank you for your kind words. We appreciate every time we can assist you in the world of flowers & plants. thank you for being a repeat customer. :)

Kevin S.

100 out of 5 stars.

Great customer service, sent a photo and called when delivered.

----
Florist Response :
Thank you for giving us a review. We take pride in our services and treat each customer as we would like to be treated. Keep us in mind for any other fresh floral or plant needs.

Catherine K.

100 out of 5 stars.

Awesome experience. Love the picture before delivery. Would highly recommend her to others.
Will use this company again. Thanks.

Janet M.

100 out of 5 stars.

I can not say enough on the Customer Service!!
From the ease of placing the order - to seeing a photo of the arrangement before it was delivered.

The folks receiving the flowers were not home, they left a door tag - followed up with a phone call and an email and on the final delivery notification.

Anyone needing to send flowers in the Greenfield area and are out of town ..... rest assure that your order will be handled with care.

Janet Michell
American Honda Motors Co., Inc.

----
Florist Response:

Thank you for your kind words. We strive everyday to treat our customers as we would like to be treated. Keep us in mind for any other fresh floral or plant needs.

Maryagnes G.

100 out of 5 stars.

This is the 2nd time we have used Kathy's 2nd Chance plants for flowers for my mother-in-law who is in an assisted living facility. We are so pleased with the service from Kathy's. We get to see the actual arrangement via email before it arrives and have received a courtesy phone letting us know our gift has arrived. You will not be disappointed they are the best.

-------------------

Florist's reply:

Thank you for your kind words. We appreciate our returning customers & feel like they are family.

Paul W.

100 out of 5 stars.

Kathy was great at communicating the status of the order, and my wife absolutely loved the flowers! Extremely professional business.


----
Florist Response:

Thank you for your kind words. �We strive to keep our customers in the loop every step of the way. We look forward to serving you in the future.

Debbie G.

100 out of 5 stars.

Thank you so much!! the plant was beautiful.


----
Florist Response:

Thank you. We are proud to be your local plant and floral specialist.

Gail M.

100 out of 5 stars.

Getting a picture Before the flowers went out and then a call telling me they had been delivered...fantastic customer service. The person who got the flowers was extremely happy! Wonderful service.


----
Florist Response:

Thank you for your kind words. We strive to keep you in the loop with each step of your order. Have a joyful day. Best, Kathy

Joey K.

100 out of 5 stars.

Kathy was so easy to work with. Delivered the most beautiful flower arrangement I’ve ever ordered for our anniversary. Even personally delivered them! Thank you so much Kathy!


----

Florist's response:

Thank you for your kind words. We try to keep our customers in the loop every step of the way with their fresh floral orders. Keep us in mind for any other local needs.

Aaron O.

100 out of 5 stars.

My wife was very happy with the flowers. Everyone she works with liked them as well.

Sheena S.

100 out of 5 stars.

The recipient was very pleased which makes me pleased. Thank you!

Florist Response:

Thank you for shopping local. We appreciate your business and look forward to being your local florist.

Courtney A.

100 out of 5 stars.

Fantastic Gift and delivered on time! Great service.

----
Florist Response:

Thank you for your business and review. We are thrilled you were happy with your flowers. We look forward to serving you in the future.

Maryagnes G.

100 out of 5 stars.

This was our first time ordering from Kathy's 2nd Chance Plants. We were absolutely wowed by every part of our experience. Ordering from their website was so easy - we live in Maine and wanted to send my mother-in-law a birthday gift. I loved it that I could actually see what I was ordering and could customize the peace plant with the addition of some fresh flowers. Then I received an email with an actual picture of what was being sent. Then I got a call from Kathy's letting me know that the gift had been delivered. We spoke with my mother-in-law on her birthday and she was thrilled with her gift. My brother-in-law sent us a picture of her with her gift and it was exactly what we saw earlier in the photo sent to us from Kathy's. So you cannot go wrong ordering from Kathy's. I cannot say enough about how delighted we have been with this experience. We will definitely use them again when sending flowers to our relatives in Wisconsin.

JOSEPH L.

100 out of 5 stars.

Exceptional service. Arrangement was as pictured. Bloomsnap was great to see what it looked like prior to delivery. Good Job. I highly recommend this company and the owner.

Barb S.

100 out of 5 stars.

A beautiful “florists choice” bouquet was created by Kathy. Turn around time was hours from order to deivery. She personally followed up to assure the delivery was complete. I highly recommend her florist.

Paul J.

100 out of 5 stars.

Flowers arrived just like the picture. Kathy made sure that all the details were accounted for and the flowers were delivered on time and as requested. I don't often buy flowers but if I were to buy again, I would definitely look at Kathy's arrangements first.

Natasa P.

100 out of 5 stars.

The flowers looked stunning! My friend was so pleased when she received them. They were shipped in a handful of hours and the owner took the time to personally call me and keep me posted on the status.

Kari K.

100 out of 5 stars.

I highly recommend Kathy's 2nd Chance Plants. The ordering process is super easy and user friendly. They have fantastic customer service! They kept me informed of every step along the way. And, the plant I ordered was gorgeous! You should definitely experience their quality and care.

Amrik R.

100 out of 5 stars.

Flowers were pretty and they were promptly delivered. I had issues with having someone at the home at time of delivery and they were easy to work with in figuring out alternate delivery options.

Melanie P.

100 out of 5 stars.

Kathy provided this beautiful arrangement which perfectly matched the picture we chose from the website. Her professionalism and personal attention were greatly appreciated.

Abby A.

100 out of 5 stars.

Service was prompt and very communicative. The recipient loved her flowers!

Whitney

100 out of 5 stars.

Kathy did such an amazing job and reminded me why it's such a good idea to buy local. I ordered from her BloomNation storefront at the very last minute, on the the Saturday of a weekend holiday for delivery the next day (the funeral was to be on Monday but her site said she would be closed). Not only was the arrangement beautiful but, she even called the funeral home in advance to make sure they'd be open for delivery on Sunday. They weren't so she interrupted her own holiday to deliver day-of. This is the kind of service that defines "going above and beyond", and I'm so grateful. Thanks Kathy's 2nd Chance Plants!!

Mary J.

100 out of 5 stars.

The family loved it! Thank you so much!

Edward A.

100 out of 5 stars.

This was a very pleasant online shopping experience. The website was easy to use. I choose the Designer's Choice for a Get Well arrangement and I could not be more pleased with the result. Correspondence from the florist via email was timely.
When the arrangement was ready to go, I received photos by email of it for my approval. The flowers were even delivered within a few hours of placing the order. The recipient of my arrangement contacted me to say that the flowers were very fresh and colorful. I felt that I got my a great value for my purchase. Thanks "Kathy"!