Skip to main content

About Us

Intouch Baskets store photo
ABOUT THE STORE
Intouch Baskets

Our flower shop, proudly serving the heart of Brownsville since 2022, is dedicated to bringing joy and beauty to our community. We take great pride in offering fresh, vibrant floral arrangements and are always happy to serve our neighbors with a personal touch. Whether for special occasions or everyday moments, we are here to help brighten your day with the perfect bouquet!

ABOUT THE OWNER
Naomi Mccoy

As the owner and florist, I've been pursuing my passion for flowers since 2022. Ever since I was a child, I've had a deep love for flowers, colors, and the joy they bring to people's lives. Creating beautiful arrangements and making others feel special has always been close to my heart, and I'm thrilled to share that passion with my community through my flower shop.

Store Hours

Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Weekends
9 AM - 5 PM

Policies

Substitution Policy

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Delivery Policy

Every gift ordered through BloomNation is personally hand-delivered by the local florist. Each local florist sets their own delivery area and fee. Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient's time zone.

Refund Policy

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.

Delivery Information

Delivery Details & Tips

Every gift ordered through BloomNation is personally hand-delivered by the local florist. Each local florist sets their own delivery area and fee.

Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient’s time zone. Florists that offer same-day delivery display their same-day delivery cut-off time in their store detail section. Orders received after that time may be delivered the following day. Please note some florists may not make deliveries on Sunday.

To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Where do we Deliver?

Neighborhoods, Cities, ZIP Codes

Intouch Baskets proudly serves Queens, Flushing, Jamaica, Brooklyn Heights, Kew Gardens, Fresh Pond, Glendale, Jf Kennedy Ap, Astoria, Parkside

Brooklyn, Queens, Jamaica, Flushing, South Richmond Hill, Long Island City, Rego Park, Ozone Park, Brooklyn Heights, Elmhurst, Middle Village, South Ozone Park, Forest Hills, Maspeth, Ridgewood, Howard Beach, Kew Gardens, Corona, Fresh Pond, Glendale, Woodhaven, Jf Kennedy Ap, Richmond Hill, Astoria, Parkside

11101, 11103, 11104, 11201, 11208, 11217, 11354, 11367, 11368, 11371, 11373, 11374, 11377, 11378, 11385, 11413, 11414, 11416, 11417, 11418, 11419, 11420, 11422, 11434, 11435, 11436, 11106, 11109, 11211, 11355, 11369, 11375, 11379, 11421, 11430, 11231, 11237, 11372, 11415, 11096, 11205, 11207

Hospitals We Deliver To

Hospitals we deliver to: NewYork-Presbyterian Brooklyn Methodist Hospital, NYC Health + Hospitals/Woodhull, One Brooklyn Health-Brookdale University Hospital Medical Center, The Brooklyn Hospital Center, Wyckoff Heights Medical Center, NYC Health + Hospitals/Kings County, SUNY Downstate Health Sciences University, Interfaith Medical Center

Cemeteries & Funeral Homes We Deliver To

Cemeteries and funeral homes we deliver to: The Green-Wood Cemetery, Fresh Pond Crematory, Cypress Hills Cemetery, Caribe Funeral Home, St. John Cemetery, Marine Park Funeral Home, Holy Cross Cemetery, Grace Funeral Chapels, Guarino Funeral Home Inc, All Faiths Cemetery, James Romanelli - Stephen Funeral Home, Mount Olivet Cemetery, Harmony Funeral Home Brooklyn, Washington Cemetery, Lisovetsky Memorial Home Inc, Canarsie Cemetery, Ponce Funeral Homes Inc, Shomrei Hadas Chapels -שומרי הדת, Las Rosas Funeral Home Inc, Wan Shou Funeral Home

Wedding Venues We Deliver To

Wedding venues we deliver to: New York Marriott at the Brooklyn Bridge

Other Venues We Deliver To

Other venues we deliver to: Time Out Market New York, Brooklyn Paramount, Alamo Drafthouse Cinema Brooklyn, Russo's On The Bay, Action Martial Arts, Kaftor Judaica, Major R. Owens Health & Wellness Community Center, BARZAKH* CAFÉ, Park Slope Armory YMCA, Restoration Plaza, First Unitarian Congregational Society in Brooklyn, The Brooklyn Tabernacle, St. Ann & the Holy Trinity Church, Chabad Lubavitch World Headquarters, Congregation Beth Elohim, Cong. Shomrei Shabbos Anshei Sfard, Kane Street Synagogue, Cong. Hisachdis Yirieim Veretzky - R' Landaus Shul, Brooklyn Heights Synagogue, Kol Yaakov, East Midwood Jewish Center, Park Slope Jewish Center, Masjid At-Taqwa Inc, Greenpoint Islamic Center, Al-Farooq Mosque, Islamic Mission of America/Dawood Mosque, Broadway Masjid & Islamic Center, Makki Masjid Muslim Community Center, Masjid Tawhid, Masjid Al-Imam Al-Albani, ISKCON New York City - Hare Krishna Center

Frequently Asked Questions - FAQs

Can I order online or by phone?
Yes! You can order online anytime at intouchbaskets.com or by phone at (347) 365-4124 during our business hours (Mon-Sun 9:00 AM-5:00 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Intouch Baskets?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Brooklyn, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Delivery FAQs

Do you offer same-day flower delivery in Brooklyn?
We do not offer same-day delivery, but we do offer next-day delivery.
How much does flower delivery cost in Brooklyn?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Do you deliver flowers to hospitals, offices, or event venues in Brooklyn?
Yes, we deliver to homes, hospitals, businesses, and venues across Brooklyn. Please provide the full address and any delivery notes during checkout.