30 Reviews
After a misunderstanding on the delivery Greenskeeper went beyond any requirement to provide the best customer service I’ve ever experienced. They are an amazing part of our community and I strongly recommend them for any of you needs.
Amazing company that understands their customers!!! Mistakes happen, 99% are unattended but it’s all about your actions when they do. I can promise you Greenskeeper Florist wrote the book on customer satisfaction!
I originally ordered flowers for my mom’s 75th birthday, but the arrangement that arrived was nothing like the photo online. It even included dark purple flowers that looked almost black, which didn’t feel right for such a special occasion. I left a negative review out of frustration.
To my surprise, the owner, Patti, reached out to me right away. She sent a replacement arrangement to my mom the next day. This time, it was absolutely beautiful, tastefully done, and exactly what I had hoped for. My mom loved it.
I truly appreciate Patti’s personal response and her commitment to making things right. That kind of genuine customer service is rare these days, especially compared to the big corporate florists. Thank you, Patti — you’ve earned my future business, and I know you value mine.
So happy and thrilled with the arrangement sent by Greenskeeper Florist! The online order placement was very easy, and I was so pleased that they paid attention to the special instructions. Definitely a top-notch and caring small business!
Excellent Service, Prompt Delivery. Beautiful Flowers.
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Florist's Response:
Thank you Jamie.
Great service. Arrangement came just as pictured.
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Florist's Response:
Thank you so much Mr. Sharp. It was our honor to be of service to you.
Have been using Greenskeepers for quite a while. Always excellent service and friendly associates. Highly recommend them!
I ordered the Designer's Choice for my Granddaughter's graduation. It was beautiful!!
She absolutely loved it!!
Thank you so much!!
Great service across the board !!! Greenskeeper is my go to florist to send my mom special occasion arrangements. Thanks !!!
The bouquet turned out great and my mom loved it.
Flowers were beautiful and on time. What more can you ask? Thanks!
Beautiful flowers, just as advertised and delivered with care. Thank you!!!
The arrangement only contained 5 roses, a few of which appear damaged/old. For over $100? Disappointed.
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Florist's Response:
Me Nicol. Please forward a picture to my cell phone 843-457-4671. We will refund your money and deliver a new arrangement tomorrow. We are very sorry for this.
My recipient was delighted with her floral arrangement! Excellent service, arrived on time, and online ordering was a breeze. Thank you Greenskeeper Florist, I will be using your services in the future!! Highly recommend.
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Florist's Response:
Thank you Deborah We appreciate your comments and look forward to working with you again.
I picked the Designer’s Choice & my mother in law LOVED it!!! It was her 90th birthday & she loves the arrangements!!!
I placed an order for this lovely arrangement as a 75th birthday present for my godmother 5 days before her big day. She sent me pictures of what she received (on a Saturday) and I have to say I was quite disappointed. The arrangements did not have the orchids and certainly was not as lush as what was pictured. I responded back to the delivery email with my thoughts. The said they would refund my credit card and redo/redeliver a new **correct** arrangement on Monday. While that is nice and the right thing to do, it did take away from the grandness of what was supposed to be her 75th birthday present. I was disappointed and will not use Greenskeeper Florist again.
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Florist's Response:
We are very sorry and do appreciate you reaching out.
Floral arrangement was excellent! Exactly what I ordered .
Excellent job .
It’s the first time using you service and results were fantastic! Flowers were fresh and fragrant…my wife loved them!
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Florist's Response:
Thank you so much.
Flowers were gorgeous and smelled divine! Huge success! Greenskeeper is fantastic! So easy to communicate with. Would definitely use again! Thanks you so much!
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Florist's Response:
Thank you Pamela. Enjoyed working with you.
Great people and an easy website to navigate and order from. Flowers arrived in time and exceeded expectations! Thank you Greenskeeper team!
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Florist's Response:
Thank you Matt. We appreciate you.
The bouquet was beautiful, she was delighted. A little pricey but worth it. Will use this florist again. Highly recommended.
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Florist's Response:
Thank you so much for the opportunity. We are so glad she loved the bouquet.
Always have a great experience with Greenskeeper Florist. Arrangements are beautiful and staff very efficient.
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Florist's Response:
Thank you so much. We appreciate the opportunity of working with you.
Beautiful arrangements and excellent customer service. I ordered a get-well-soon arrangement and Patti arranged and delivered it the same day. Even though there was a snowstorm on the way, she went above and beyond my expectations. Our mom was thrilled and said the flowers were fresh and the fragrance filled her home. Thanks Patti!
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Florist's Response:
You are most welcome. Hooe this helps with a quick recovery.
The florist was very friendly & helpful. The Bistro arrived when she said it would & was as stunning as in the photo! My sister-in-law & her family just loved it. I've found my Pawleys Island florist! I highly recommend them!
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Florist's Response:
Thank you Cindy. So enjoyed speaking with you.
My friend loved the bouquet! It was beautiful!
Thank you!
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Florist's Response:
Thank you Linda.
Greenskeeper Florist did a great job, they understood what I was looking for and completed the arrangement beautifully..
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Florist's Response:
Thank you so much for your compliment. We enjoyed working with you on your order. Happy New Year!!!
Excellent customer service handled by this florist. I had a concern and they rectified it immediately. Modern floral design options. Delivery was prompt. Looking forward to using this florist for my needs in the future. Thanks!
Bouquet is significantly smaller than pictured. Special instructions are ignored - texted the recipient about delivery, ruining the surprise.
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Florist's Response:
We apologize again for this experience. As i stated in our emails, we will be happy to redeliver and offer you a complete refund.
These beautiful flowers were for our mother who was celebrating her 72nd wedding anniversary, sadly without our father. Since they lived and worked at Brookgreen Gardens from 1954 until 1994, this arrangement -- The Brookgreen -- seems just the right one.
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Florist's Response:
Thank you so much. It even more special knowing they met there.