Looking to add a personal twist to your flowers? A video card message is the perfect way to send a smile with your blooms. Simply record, upload, and add your personal message during checkout. It’s a fun and easy way to make your floral gift extra special and unforgettable!
FloretCo is a Chicago floral studio built on creativity, care, and connection. Our family has been working with flowers for more than thirty years, learning how color, texture, and movement can capture a feeling and speak for you when words fall short. We craft each arrangement by hand, choosing seasonal blooms with attention to form and sentiment so designs feel effortless and true to the moment. Whether you're marking a celebration, offering sympathy, or brightening an ordinary day, ordering from FloretCo means working with a local florist who cares about the details and the people behind every request. We keep evolving, but our purpose remains the same: to bring comfort, joy, and beauty into everyday life.
Specializing in floral design and unique events since 1995. FloretCo is a Chicago floral studio built on creativity, care, and connection. Our family has been working with flowers for more than thirty years, learning how color, texture, and movement can capture a feeling and speak for you when words fall short. We craft each arrangement by hand, choosing seasonal blooms with attention to form and sentiment so designs feel effortless and true to the moment. Whether you're marking a celebration, offering sympathy, or brightening an ordinary day, ordering from FloretCo means working with a local florist who cares about the details and the people behind every request. We keep evolving, but our purpose remains the same: to bring comfort, joy, and beauty into everyday life.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Delivery Policy
At FloretCo, we make every effort to deliver your flowers fresh, beautiful, and on the date requested. Because each arrangement is handcrafted and deliveries take place throughout Chicago and the surrounding suburbs, delivery timing may vary based on location, order volume, flower availability, traffic, weather, and other circumstances.
Please review the information below before placing your order.
Same-Day Delivery
Same-day delivery is generally available for orders placed before 2:00 PM Central Time (CT).
Certain delivery areas have earlier same-day cutoff times based on distance from our shop and driver availability. The delivery options and availability shown at checkout for the recipient's address will determine whether same-day delivery is available.
Orders placed after the applicable cutoff time may be scheduled for the next available delivery date.
Same-day availability may also be limited or disabled once we reach delivery or production capacity for the day.
Standard Delivery Times
Unless a Timed Delivery option is purchased at checkout, orders are delivered throughout the day according to the most efficient delivery route.
Standard deliveries are generally completed by 8:00 PM CT on the selected delivery date. Delivery may occur at any time during the delivery day.
An estimated or preferred delivery time is not included with standard delivery.
During periods of unusually high order volume, major floral holidays, severe weather, significant traffic delays, or circumstances outside of our reasonable control, deliveries may occasionally occur later than our typical delivery timeframe.
Requests for a Specific Delivery Time
If you need your order delivered within a particular timeframe, please select an available Timed Delivery option at checkout.
Delivery requests entered in the Special Instructions, Florist Instructions, Recipient Notes, or other order fields do not constitute a timed delivery.
Our team will always do its best to accommodate reasonable requests when possible, but FloretCo cannot guarantee requested delivery times or portions of the day for standard delivery orders.
Adding a requested time to the order notes does not upgrade a standard delivery to a Timed Delivery.
Timed Delivery
When available, customers may purchase Timed Delivery for an additional fee and select an available two-hour delivery window.
Timed Delivery orders receive priority scheduling for the selected window and are the appropriate option when delivery timing is important.
We make every reasonable effort to complete Timed Deliveries within the selected window. However, floral delivery involves circumstances that cannot always be predicted or controlled.
In rare cases, a Timed Delivery may be delayed due to circumstances including, but not limited to:
The time the order was placed
The complexity or size of the arrangement
Availability of the flowers or products required for the selected design
The need to source specialty or out-of-stock flowers
Driver availability
Unexpected traffic or road closures
Severe weather
Vehicle or transportation issues
Building access or security restrictions
Recipient availability
Hospital, school, office, venue, or facility delivery procedures
Incorrect or incomplete delivery information
Unusually high order volume
Other circumstances outside FloretCo's reasonable control
If an unexpected circumstance affects a time-sensitive order, our team will make reasonable efforts to complete the delivery as close to the requested window as possible.
We strongly recommend placing time-sensitive orders as early as possible, particularly when requesting same-day Timed Delivery.
Businesses, Schools, Hospitals, Funeral Homes & Other Facilities
When sending flowers to a business, school, hospital, funeral home, hotel, venue, or other facility, please provide as much information as possible, including the recipient's full name, business or facility name, suite/room number when applicable, telephone number, and any relevant operating hours.
Deliveries to these locations are subject to the facility's individual rules and access procedures. A facility may require flowers to be left with reception, security, a loading dock, concierge, nurses' station, funeral director, or another designated receiving area.
Once an arrangement has been accepted by an authorized representative of the facility, the order will be considered successfully delivered.
FloretCo cannot be responsible for delays caused by security procedures, restricted building access, facility policies, inability to locate the recipient, or incorrect/incomplete facility information.
If an arrangement must arrive before a specific event, service, meeting, business closing time, or other deadline, we strongly recommend selecting Timed Delivery when available and providing the relevant information with the order.
Recipient Availability
Please provide a valid recipient telephone number whenever possible. Our delivery team may contact the recipient when necessary to assist with completing the delivery.
If the recipient is unavailable, the driver may, when appropriate and reasonably safe:
Leave the arrangement in a secure location at the delivery address;
Leave it with a front desk, concierge, reception area, doorman, security desk, or authorized building representative;
Leave it with another individual at the delivery address; or
Contact the recipient or sender for additional instructions.
Whether an arrangement can safely be left unattended is determined at the driver's discretion and may depend on weather, temperature, building access, neighborhood conditions, the type of arrangement, and other circumstances.
We will not knowingly leave flowers in conditions that could reasonably cause significant damage to the arrangement.
Unable to Complete Delivery
If we are unable to complete a delivery because the recipient is unavailable, the property cannot be accessed, no safe location is available, or another circumstance prevents successful delivery, the arrangement may be returned to FloretCo.
We will make reasonable efforts to contact the recipient and/or sender to determine the next appropriate step.
Additional delivery charges may apply for a second delivery attempt when the original delivery could not be completed due to recipient unavailability, inaccessible premises, incorrect delivery information, or circumstances outside FloretCo's control.
Incorrect or Incomplete Delivery Information
Customers are responsible for providing a complete and accurate delivery address, recipient name, telephone number, apartment/unit/suite number, and any necessary entry or access information.
Please review this information carefully before submitting your order. FloretCo is not responsible for delays or unsuccessful deliveries resulting from incorrect, incomplete, or outdated information provided with the order.
If an address correction or delivery-location change is requested after an order has been placed, we will make reasonable efforts to accommodate the change. Additional delivery fees may apply based on the new destination.
Once an arrangement has been dispatched with a driver, changes to the delivery address or timing may not be possible.
Delivery Instructions
We welcome helpful delivery instructions such as:
Apartment or unit numbers
Gate or entry codes
Parking or entrance information
Reception or security instructions
Recipient department or floor
Business or facility name
Instructions regarding where an arrangement may safely be left
Delivery instructions are intended to help our driver successfully locate and access the recipient.
As noted above, delivery instructions requesting a particular time do not create a guaranteed delivery timeframe unless Timed Delivery has been purchased.
Weather & Conditions Beyond Our Control
FloretCo reserves the right to modify, delay, reschedule, or temporarily suspend deliveries when weather, road conditions, emergencies, safety concerns, government restrictions, major transportation disruptions, or other circumstances make delivery unsafe or impractical.
The safety of our customers, recipients, employees, and delivery drivers takes priority. When possible, we will contact affected customers regarding significant delays or necessary changes.
Major Holidays & High-Volume Delivery Days
Valentine's Day, Mother's Day, Christmas, Thanksgiving, and other major floral holidays are exceptionally high-volume delivery periods.
During these periods:
Same-day ordering may close earlier than our normal cutoff.
Certain delivery areas may become unavailable.
Timed Delivery availability may be limited or unavailable.
Standard deliveries may occur later in the day than usual.
Delivery routes and schedules may be adjusted according to order volume, weather, and traffic conditions.
We recommend ordering in advance whenever delivery is required for a major holiday.
Delivery Fees & Service Areas
Delivery fees vary based on the recipient's location and delivery zone. The applicable delivery charge will be displayed during checkout after the delivery address is entered.
Available delivery dates, same-day cutoff times, Timed Delivery options, and fees may vary by delivery zone.
Questions About a Time-Sensitive Delivery?
If your order must arrive before a specific event, appointment, service, business closing time, flight, departure, or other important deadline, we encourage you to contact FloretCo before placing the order so we can determine whether the requested delivery can reasonably be accommodated.
We are always happy to help determine the best delivery option for your order.
FloretCo
6735 W Belmont Ave
Chicago, IL 60634
(773) 237-7735
Return, Refund & Cancellation Policy
All FloretCo arrangements are handcrafted to order using fresh, perishable flowers. If there is an issue with your order, please contact us promptly so we have an opportunity to make it right.
Quality Issues & Delivery Damage
If your arrangement arrives damaged, in poor condition, or there is a significant issue with your order, please contact FloretCo within 24 hours of delivery or pickup.
Photos will be requested to help us evaluate the issue.
Depending on the circumstances, we may offer a replacement, redelivery, store credit, partial refund, or full refund.
Delivery damage should be reported as soon as possible, preferably on the day of delivery.
Claims After 24 Hours
Refund or replacement requests made more than 24 hours after delivery are not guaranteed and will be reviewed on a case-by-case basis.
FloretCo is not responsible for deterioration caused by improper care, environmental conditions, handling after delivery, or the natural lifespan of fresh flowers.
Returns
Fresh floral arrangements cannot be returned for a refund due to a change of mind or personal preference.
Once an order has been successfully delivered or picked up, it cannot be canceled.
Natural Variation & Substitutions
Flowers are natural products, and arrangements may vary slightly in color, size, bloom stage, placement, and appearance.
Substitutions may also be made when necessary in accordance with our Substitution Policy.
Reasonable substitutions or natural variations from website photos are not considered defects and do not automatically qualify for a refund.
Standard Order Cancellations
Standard orders canceled at least 24 hours before the scheduled delivery or pickup date will generally receive a full refund, provided production has not begun and special-order items have not already been secured.
Cancellation requests made less than 24 hours before delivery or pickup are not guaranteed.
Same-day orders are processed quickly and may become non-cancellable shortly after being placed.
Once an order has been prepared or dispatched, it generally cannot be canceled or refunded.
Custom, Sympathy & Special Orders
Custom arrangements, sympathy and funeral pieces, specialty orders, and other made-to-order designs may become partially or fully non-refundable once the order has been confirmed, materials have been secured, or production has begun.
If plans change, please contact us as soon as possible. When feasible, we may be able to modify, reschedule, or redirect the order.
Weddings & Events
Weddings, events, installations, and large custom orders may have separate payment, deposit, cancellation, and refund terms.
When separate written terms are provided in a proposal, invoice, or contract, those terms take precedence over this policy.
Order Changes
Please contact us as soon as possible if you need to change the recipient, delivery address, delivery date, card message, or arrangement details.
We will make reasonable efforts to accommodate changes, but changes may not be possible once production has begun or the order has been dispatched. Additional charges may apply.
Refunds
Approved refunds will generally be issued to the original method of payment. Processing times may vary by bank or payment provider.
Our Commitment
We want every FloretCo customer and recipient to be happy with their flowers. If something genuinely goes wrong, please contact us promptly and allow us the opportunity to address it.
FloretCo reserves the right to decline refund, replacement, or credit requests that fall outside this policy.
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Every gift ordered through BloomNation is personally hand-delivered by the local florist.
Each local florist sets their own delivery area and fee.
Most florists offer same-day hand delivery, but may have different order received
cut-off times for same-day delivery that are based off of the recipient’s time zone.
Florists that offer same-day delivery display their same-day delivery cut-off time in
their store detail section. Orders received after that time may be delivered the
following day. Please note some florists may not make deliveries on Sunday.
To request a specific delivery time, please type it into the Special Instructions field
during checkout. We will do our best to accommodate your preferences.
Before major holidays, we recommend that you place your orders at least five days in
advance.
FloretCo proudly serves Melrose Park, Harwood Heights, Norridge, Oak Brook Mall, Elmwood Park, Chicago, Schiller Park, Franklin Park, Oak Park, Park Ridge, Northlake, Niles, River Grove, Elmhurst, Des Plaines
Bedford Park, Indian Head Park, Oak Lawn, Hoffman Estates, Hoffman Est, Hawthorn Woods, Glendale Heights, Fort Dearborn, Rogers Park, Kildeer, North Riverside, 60634, Chicago, Bedford Park, Oak Lawn, Arlington Heights, Glendale Heights, Melrose Park, Evanston, Indian Head Park, Harwood Heights, Schaumburg, La Grange Park, Hoffman Estates, Oak Park, Hoffman Est, Rolling Meadows, Hawthorn Woods, Prospect Heights, Skokie, Maywood, Wheaton, Willow Springs, Downers Grove, Fort Dearborn, Rogers Park, Norridge, Des Plaines, Palatine, Kildeer, Broadview, Hillside, Oak Brook Mall, North Riverside, Forest View, Elk Grove Village, Oakbrook Terrace, Clarendon Hills, Hinsdale, Oak Brook, Western Springs, Jefferson Park, Glenview, Schiller Park, Stickney, Lincolnwood, Rosemont, Glencoe, Forest Lake, Mount Prospect, Northbrook, Park Ridge, Winnetka, Bellwood, Bensenville, Forest Park, Hines, Itasca, Westchester, Northlake, Carol Stream, Bridgeview, Summit, Indianhead Park, La Grange Highlands, Lagrange Highlands, Burr Ridge, Lisle, Englewood, Jefferson, Norwood Park, Elsdon, Bannockburn, Golf, Highland Park, Echo Lake, Lake Zurich, Wheeling, Wilmette, Elmhurst, Bartlett, Lombard, Medinah, Stone Park, Wood Dale, River Forest, Chicago Ridge, Hickory Hills, Justice, Burbank, Summit Argo, Countryside, La Gran Hghls, Mccook, Lyons, Pilsen, Jackson Park, Clearing, Cragin, Niles, Riverwoods, Kenilworth, Mt Prospect, Inverness, Hanover Park, Flowerfield, Berkeley, River Grove, Keeneyville, Villa Park, Berwyn, Argo, Hodgkins, Ind Head Park, Darien, Stock Yards, Ontario Street, Twenty Second Street, Ravenswood, Ogden Park, Ashburn Park, Merchandise Mart, Elmwood Park, Cicero, Deerfield, Long Grove, Morton Grove, Deer Park, Buffalo Grove, Northfield, Addison, Bloomingdale, Franklin Park, Glen Ellyn, Roselle, Brookfield, La Grange, Mc Cook, Burridge, Willow Brook, Willowbrook, Riverside, Westmont, Chestnut Street, Lakeview, Lincoln Park, Chicago Lawn, Graceland
60005, 60008, 60010, 60018, 60022, 60045, 60047, 60056, 60060, 60062, 60068, 60069, 60070, 60076, 60093, 60104, 60106, 60107, 60130, 60137, 60139, 60141, 60143, 60153, 60154, 60155, 60160, 60163, 60164, 60169, 60173, 60185, 60187, 60188, 60201, 60455, 60456, 60465, 60480, 60501, 60516, 60525, 60526, 60527, 60532, 60540, 60603, 60608, 60610, 60613, 60618, 60621, 60626, 60629, 60630, 60631, 60632, 60638, 60640, 60644, 60645, 60649, 60655, 60656, 60659, 60706, 60707, 60805, 60004, 60015, 60016, 60029, 60035, 60040, 60061, 60067, 60074, 60084, 60090, 60091, 60103, 60126, 60133, 60148, 60157, 60165, 60189, 60191, 60193, 60208, 60301, 60304, 60305, 60415, 60439, 60453, 60457, 60458, 60459, 60521, 60534, 60546, 60609, 60611, 60612, 60619, 60637, 60639, 60642, 60646, 60652, 60653, 60660, 60714, 60803, 60804, 60007, 60043, 60077, 60171, 60172, 60181, 60192, 60195, 60402, 60514, 60515, 60523, 60558, 60561, 60563, 60601, 60602, 60604, 60605, 60606, 60607, 60614, 60615, 60616, 60620, 60623, 60624, 60625, 60634, 60636, 60651, 60654, 60657, 60025, 60026, 60053, 60089, 60101, 60108, 60131, 60162, 60176, 60190, 60202, 60203, 60302, 60482, 60513, 60517, 60559, 60641, 60647, 60712
Hospitals we deliver to: Community First Medical Center, Resurrection Medical Center, Rush University Medical Center, Ann & Robert H. Lurie Children's Hospital of Chicago, Northwestern Memorial Hospital, Loyola Outpatient Center, Advocate Lutheran General Hospital, Advocate Lutheran General Emergency Services, John H. Stroger, Jr. Hospital of Cook County, Endeavor Health Elmhurst Hospital, Shirley Ryan AbilityLab, Advocate Illinois Masonic Medical Center, Jesse Brown VA Medical Center, Ascension Alexian Brothers, Hines VA Medical Center, Endeavor Health Swedish Hospital, Mount Sinai Hospital, MacNeal Hospital, UI Health
Cemeteries and funeral homes we deliver to: Sax-Tiedemann Funeral Home & Crematorium, Elmwood Cemetery and Mausoleum, Shalom Memorial Park Jewish Funeral Home, St Joseph Catholic Cemetery & Mausoleums, Queen of Heaven Catholic Cemetery & Mausoleums, Montclair-Lucania Funeral Home, Belmont Funeral Home, Irving Park Cemetery, The Elms Funeral Home, Mount Olive Cemetery, All Saints Cemetery, Pietryka Funeral Home, Graceland Cemetery, Salerno’s Galewood Chapel, Schielka Addison Street Funeral Home, Maryhill Catholic Cemetery and Mausoleum, Resurrection Catholic Cemetery & Mausoleums, MUZYKA & SON Funeral Home & Cremation Services, Rosehill Cemetery, River Woods Funeral Chapels, Cumberland Chapels, Bohemian National Cemetery, Mount Carmel Catholic Cemetery, Salerno's Rosedale Chapels, St Adalbert Catholic Cemetery & Mausoleums, Hann Funeral Home, Mount Auburn Funeral Home & Cemetery, Memorial Park Cemetery, Westlawn Cemetery & Mausoleum, Glueckert Funeral Home, St Michael the Archangel Catholic Cemetery and Mausoleum, Damar-Kaminski Funeral Home & Crematorium, Bucaro Funeral Home & Cremation Center, Oehler Funeral Home, Woodlawn Funeral Home & Memorial Park, Malec & Sons Funeral Home, Russo Hillside Chapels, Cooney Funeral Home, Chapel Hill Gardens West Funeral Home & Cremation Services
Wedding venues we deliver to: Sheraton Grand Chicago Riverwalk, The Congress Plaza Hotel & Convention Center, Chicago Marriott Downtown Magnificent Mile, Marriott Marquis Chicago, InterContinental Chicago Magnificent Mile by IHG, JW Marriott Chicago, Trump International Hotel & Tower® Chicago, Renaissance Chicago Downtown Hotel, House of Blues Chicago, Renaissance Schaumburg Convention Center Hotel, The Westin Michigan Avenue Chicago, Crowne Plaza Chicago West Loop by IHG, Loews Chicago Hotel, The Westin Chicago River North, The Allegro Royal Sonesta Hotel Chicago Loop, Four Seasons Hotel Chicago, The Ritz-Carlton, Chicago, The Wade, Kimpton Gray Hotel, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Other venues we deliver to: Wrigley Field, United Center, Soldier Field, McCormick Place, Allstate Arena, 360 CHICAGO, The Salt Shed, The Chicago Theatre, THE MART, Donald E. Stephens Convention Center, Topgolf Schaumburg, Wintrust Arena, The Dearborn, Time Out Market Chicago, The Whitehall Hotel, Union League Club, Pinstripes, Golden Corral Buffet & Grill, Pinstripes, Weber Grill, White Pines Golf Club, Golf Center Des Plaines, Golden Corral Buffet & Grill, Pompei Restaurant, Holiday Inn Countryside, Schaumburg Convention Center, McCormick Place - West Building, McCook Athletic & Exposition, McCormick Place Lakeside Center, East Building, Stan Mansion, The Event Center, McCormick Square, White Eagle Events & Convention Center, The Oak Brook Manor, McCormick Place, Spertus Institute for Jewish Learning and Leadership, Polk Street Pub, TMC The Merchandise Center, Rosemont Convention Pedestrian Sky Bridge, Midwest Furfest Convention Center, Puerto Convention Center, CODCON, Together by Hyatt, Copernicus Center, Robert Crown Community Center, ICCD - Islamic Community Center of Des Plaines, Rainbow Falls Waterpark, Community House Winnetka, Center on Halsted, Casa Cactus, Glenview Park District - Park Center, Prairie Lakes Community Center, JCC Chicago - Bernard Weinger JCC, The Community House, Islamic Education Center, North Suburban YMCA, Kyrgyz Community Center, National India Hub, Pioneer Park, Shrine of Our Lady of Guadalupe, Holy Name Cathedral, Old St. Patrick's Catholic Church, Church of Saint John Cantius, St Joseph Ukrainian Catholic Church, Soul City Church, Saint Clement Church, St Mary Of The Angels Catholic Church, St. Peter's Catholic Church, Holy Trinity Polish Catholic Church, Chicago Illinois Temple, Fourth Presbyterian Church, St. Hyacinth Basilica, The Moody Church, St Alphonsus Church, St Stanislaus Kostka Catholic Church, Christ Church | Oak Brook, Anshe Emet Synagogue, Temple Sholom, North Shore Congregation Israel, Am Shalom, Beth Emet The Free Synagogue, KAM Isaiah Israel Congregation, Temple Jeremiah, Chicago Sinai Congregation, Temple Beth-El, Skokie Valley Agudath Jacob, Congregation Beth Shalom, Congregation Etz Chaim, Oak Park Temple, Mishkan Chicago, Anshe Sholom B'nai Israel, Jewish Reconstructionist Congregation, Masjid Darussalam, Islamic Foundation of Villa Park, Mosque Foundation, Islamic Society of Northwest Suburbs, Muslim Community Center (MCC Chicago), Masjid Uthman, Muslim Education Center / Masjid / MCC Academy, Albanian-American Islamic Center, Islamic Community Center of Illinois (ICCI), Sacred Learning Center, Masjid E Noor, Masjid-E-Suffah, Hanuman Mandir of Greater Chicago, International Society for Krishna Consciousness, CKB Chicago Kali Bari, Shri Shirdi Sai Mandir, Shree Swaminarayan Hindu Temple ISSO, Shree Ganesh Temple of Chicago - Regal Foundation, Manav Seva Mandir, Haridham Chicago: Hindu-Swaminarayan Temple & Cultural Center (YDS Chicago), Shri Swaminarayan Temple Wheeling, ISSO of Chicago, SHREEJIDWAR HAVELI - SHRINATHJI TEMPLE, Hari Om Mandir, Shree Radhey Shyam Temple