103 Reviews
I used this florist for my wedding and we were so satisfied with her that when a family member was sick and I wanted to get flowers as a pick-me-up, I knew right who to go to! They called my loved one before they dropped them off to make sure it was a good time to do so. Just exceptional service and the flowers are gorgeous!
Beautiful as always!! Thank you!!?
Beautiful. Loved the glitter ribbon!
I appreciate the friendly and professional experience when ordering flowers from Floral Accents. Very friendly, helpful and accommodating. They sent me a text message when they were on their way to deliver the flowers I ordered and then again once they were actually delivered. The flowers were absolutely beautiful. Thank you very much for making a special day even more special.
Thank you so much. The floral gift was done beautifully. Delivery timeliness and communication were both perfect. Five stars.
prompt delivery, recipient was very happy
Flowers were beautiful and delivered the same day!
Everyone was patient and created the perfect bouquet for my daughter to honor her papi.
Called from overseas to place an order and they were helpful, friendly and efficient.
Sara, you out did yourself, flowers ? were absolutely gorgeous ? thank you from all of us! Gary Vaillancourt
We were so happy with the beautiful flowers arrangements we ordered for our mom’s funeral. Just gorgeous and exactly how we placed our order. The flowers were so fresh and the colors were amazing.
The flowers were beautiful and the service excellent. They will now be my preferred florist.
She loved it! She sent me a picture and the colors were gorgeous. Thank you for always doing such lovely work. Very personable and professional as well!!
The flower arrangement was beautiful and exactly what I had requested. It was well received by the recipient, who was totally surprised and loved the bouquet of flowers.
Great customer service and fantastic arrangenement...Thank you
You did a terrific job. Advice on choices, prompt delivery and great communication. Flower arrangement was beautiful. Thank you.
Always such a beautiful arrangement! The ordering process is so simple!! Delivery was right on time and the recipient was thrilled with the flowers. Highly recommended.
Absolutely gorgeous! Theresa always above and beyond to create a beautiful display for all my needs! Thank you for your time and attention to details!
Theresa was polite, professional and knowledgeable. We couldn’t be more happy with the floral arrangement they created for our co-wker, in her time of bereavement.
A beautiful arrangement and great service! I would recommend and use again! Thank you
Floral Accents did an excellent job of creation and delivery of an arrangement that was deeply appreciated by my injured friend!
Delivery was right on time - and they were beautiful!! Great job team!!!
These were LOVED!! The picture doesn’t do this bouquet any justice in terms of size!! Thank you for the Valentine’s Day delivery!! These were definitely worth the price!! I just became a loyal customer! Thank you again!!
Floral Accents always creates the perfect arrangement! They listen to what I think I'm looking for and turn those ideas into an ideal floral presentation. They are friendly, helpful, focused on details and always get the flowers delivered on time. Great prices, too!
They were nice but they didn’t last. They almost all died already 2 days after
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Florist's Response:
Hi Nate, I am sorry that your flowers have not lasted as they should. I will be contacting you today to see about a replacement.
Thank you! The arrangement is lovely!
It is beautiful and my wife loves the flowers. It was delivered when they said it would be. My opinion is that this florist does a wonderful job. They care.
Ordering online was easy. Delivery was scheduled for the next day and was delivered early in the day. The item delivered was much nicer than the online picture! Easiest order I’ve ever made!!! Highly recommended!!
Flowers were beautiful! They stood out from the rest. I was asked where we purchased them. I would definitely order from here again!!
Ordered floral arrangement for funeral. The beautiful arrangement was delivered on time, and the message on the card was exactly what was requested. Floral Accents did not disappoint, and offered peace of mind.
The arrangement for my Mother’s funeral was beautiful. Fresh and beautifully arranged and delivered on time. It was a pleasure dealing with Theresa. I would highly recommend Floral Accents.
My sisters and I recently worked with Theresa to prepare the flowers for our mother's funeral. Theresa was professional, knowledgeable and so kind and patient through the process. The flowers were beautiful and many people commented on how nice they were. We are so happy and grateful that we connected with Theresa.
The lovely lady that helped me over the phone has always been so pleasing to work with and she always sends the most beautiful flowers to my mother. I will continue to use her service
The flowers were absolutely gorgeous!! My sister just loves them. Ordered them blindly by just requesting a dollar amount and they did a fantastic job! Same day delivery as well.
Great job as usual! Beautiful flowers!
Birthday Bouquet was gorgeous. Thank you for your fast friendly service.
As always, they listened to what I was looking for, and created an absolutely beautiful arrangement.
Very helpful in picking out arrangements for funeral services and they were perfect!
I have not heard from my friends, so hoping they received the flowers.
Elaine Cook
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Florist's Response:
Hi Elaine, The arrangement for Diane and George was delivered and received yesterday afternoon, Friday January 2, 2026. We deliver directly to the recipients, never leaving fresh arrangements outside (the flowers would freeze) and we do not leave arrangements with a neighbor unless requested. Sincerely, Theresa
The flowers were gorgeous and they were wonderful to deal with. Their suggestions were great right down to the tiniest of details. I would highly recommend Floral Accents for all your floral arrangements.
I live 800 miles away from my precious granddaughter celebrating her 21st birthday. From the website I ordered flowers to be delivered on new years eve. A beautiful planter/flower arrangement was sent. The easiest thing I've done in ages.
Thank you so much.
I live out of town and Floral Accents helped me place a wreath on my parents' grave. They even sent me a picture when it was set on the grave. You cand find customer service like that these days. I will definitely be contacting them next year.
I recently ordered a Christmas arrangement from this florist, and it was absolutely beautiful. The flowers were fresh, vibrant, and thoughtfully arranged with a lovely holiday touch. You can tell they put real care into their work. The service was friendly and attentive, and everything was ready right on time. The bouquet added so much warmth to my Christmas celebration. I’m genuinely impressed and will definitely be returning for future occasions. Highly recommended!
Thank you! Absolutely beautiful! You always do an awesome job. She loved them! You are always very nice and kind. I live in pittsfield ma. You have been taking care of me for years. Thanks again.
The recipient was thrilled with the Santa sleigh planter. Beautifully done.
Floral Accents NEVER disappoints.
Beautiful arrangement as always!
Our Business uses Floral Accents quite often, and they always go above and beyond to make sure we are Happy!!! Thank you so much!
The recipient loved the beautiful Christmas arrangement. Absolutely beautiful. She took a picture of it and send it to me. Floral accents never lets me down. They always do a wonderful job.
Always very beautiful floral arrangements and wreaths. The owner is very professional and kind.
Beautiful wreath and flower arrangements. Wonderful customer service with a personal touch
Amazing customer service!
Beautiful arrangement and they have always delivered when they said they would.
I purchased the bouquet for Thanksgiving for my Mother. The florist was so kind and even incorporated yellow roses, which were my late grandmother's favorite flower. The bouquet sent the love we wanted her to feel that we couldnt directly give her since we now live all the way on the other coast. The personal attention given to make this bouquet peraonal and special was very much felt and appreciated!
Easy to make arrangements with Theresa over the phone from Virginia. A pleasant, courteous, and professional exchange with some special handling that was easily done. Product was extremely well done and delivered as promised. Will be returning soon.
We are extremely pleased with Theresa’s work. Our delivery’s are always prompt and the arrangements are so beautiful and creative. I highly recommend.
Flowers for my daughter's wedding looked beautiful. Wedding ardor for the ceremony arrangements looked stunning and were great for pictures. Thank you for a job well done!
The flowers r well balanced and vibrant. Matching arrangements alive with fall colors, a beautiful display on an overcast day. Thank you J.A.M.
Theresa,
The flower arrangements you created for our loved ones was absolutely beautiful. Our family greatly appreciates your talent, professionalism and kindness.
The arrangement was for a friend. She raved over it and sent a picture. It is stunning. This my second time ordering from them and I will order again.
Called in a last minute order. Spoke with the owner, she was super accommodating. My order was delivered within two hours.
The flowers are beautiful and were delivered when they said they would deliver them. I will continue to do business with them.
Nothing but smiles! Thanx much
Working with floral accents is always such a pleasure . They are caring and give you the best flowers !!
I was very pleased with your customer service and of course your flower design. It is nice to do business in person and locally. You deserve a 5 star rating!
Excellent customer service and beautiful arrangement! Love working with local florists. You really make a difference.
This was purchased for a family member during a time of loss just to lift her spirits and it was stunning! So happy with every bouquet I have ever had done- they are all gorgeous!
One of the finest florists! Interesting y unusual selection done well . Lovely personal care by Theresa,
I placed a vague order by requesting "Designer's Choice" and as always, it was simply beautiful and creative. At the time of a Funeral, many flowers are received, but I always know that the team from Floral Accents will create something that is far from "ordinary" and will stand out from the rest. Thank you!!
My Mom loved the beautiful bouquet.
Outstanding. Every time I order from floral accents. I know I'm going to get excellent quality in service and of course in the flowers. My expectations are always exceeded. There has never been a problem with any delivery or floral options. Absolutely five star 100% top rate service.
The flowers were even more beautiful in person! Ordering on line was so easy and delivery was as promised. Very pleased with the service.
A++
Absolutely gorgeous arrangement! Will do business again. Was delivered at the time I suggested so the recipient could receive them personally. Easy to set up and do the purchase online. You have a nice selection to choose from. Thank you so much, you really made her day!
Flowers looked beautiful like the picture !
Flowers were beautiful. I ordered them for delivery on Wednesday for a Thursday afternoon wake. I got an email from the florist saying that they moved the delivery to Thursday morning so that the flowers would be as fresh as possible. I thought that was incredibly thoughtful and professional of them.
Thank you.
One of the prettiest and professional arrangements I have ever purchased. What a pleasure to know I have found a florist I can trust to provide such a high quality product. I will go no where else but this florist for my needs in Western NY. Thank You!
Perfect flowers, seamless delivery
I needed a floral arrangement sent to a dear friend in short notice.I took care of everything online and you guys didn’t disappoint.The flowers are absolutely beautiful and presentation even better.Thank you for helping put a smile on my friends face.I will definitely use you in the future and recommend to family and friends.
Always enjoy going to one of the top flower shops in Niagara County. Year after year I come back due to the professional customer service I receive. The staff are always excellent to work with and prices are always the best. I highly recommend stopping by or checking them out online.
Large, beautiful bouquet.
Beautiful arrangement. I'm very happy with how it looked. The staff called to confirm delivery information and was just wonderful. Highly recommend.
My recipient was happy with her birthday bunch. Hand delivered and beautifully arranged. Thank you!
Always beautiful arrangements, on time, and staff are very friendly and helpful!
Was the most beautiful arrangement !! Looked even better than what was pictured online. I would highly recommend Floral Accents to everyone I know!! I’ve had previous experience ordering online for delivery, I was disappointed and even embarrassed of arrangement given.
Flowers were beautiful! My mom loved them. This is her favorite florist and has used them for years. Thanks for making her birthday bouquet amazing
I ordered this from out of town and heard you did great work! The person who received it loved it! Thank you!
Great service as always. Thank you again
Quick and excellent service! When I placed my order, the shop was quick to call to let me know the flowers I ordered were out of season, and the vase was stocked out. Their suggestions for alternatives were great, and the flowers made a wonderful gift.
She was very happy, so I'm very happy
She simply loved the flowers. Really brightened her day up
Thank you
Floral Accents was very accommodating regarding delivery to ensure that I was able to get the flowers. They went above and beyond to deliver the flowers even though their last delivery had already went out for the day. The flowers were also beautiful!
The bouquet was handmade just as it states. My mom loved it which is what the goal was. Everyone who works here is so sweet. They called to confirm something with me that they were unsure of. I have never been happier with a purchase in my life. Thank you for making my mom's mother's day so special and thank you all for your hard work!
The arrangement was absolutely gorgeous. I would recommend Floral Accents to anyone that asks.
It was a beautiful bouquet with a modification to the picture that I requested. My friend loved it!
I've been getting flowers for my bride forever 20 years. The flowers she received today are the most beautiful ever!!!
Thank you for making this Valentine's Day a memorable one.
Mark Kobel
Great experience! The flowers were beautiful with no delivery issue. I would highly recommend.
The product that was delivered was just like the picture online, maybe even better.
I have been most pleased with not only the quality and reasonable pricing but also the professional, personal, and timely service.
I ordered this l arrangement for a wake , it was delivered in a timely manner and I was extremely satisfied on how it looked. You can tell that care was put into making this arrangement as it is absolutely beautiful!!!
I received a call from the recipients of the Farmhouse Holiday. She was in such awe and crying at the beautiful job that was done. I will be using this florist again. Job well done! They even made sure the recipient was going to be home to receive the arrangement.