Reviews
William V.
The flowers were not delivered at the time I requested which spoiled the surprise for my wife. In addition, I opted to upgrade to the premium size but the flowers showed up in a small bouquet. I compared these flowers to the flowers that my children bought my wife from a grocery store and the flowers I purchased from Flagler Floral Co. was not much different even though my kids spent way less money of their flowers.
Kayla C.
I wasn’t really happy, the flowers looked nothing like what I ordered. For $120, I was expecting something a bit nicer. Wish I could upload a pic here, very disappointed
Lisa K.
The arraignment “Happy 40th Birthday” arraignment 2 hours after the office closed. Extremely Disappointing!!!!
Kathy F.
Placed an order three weeks in advance and didnt have to worry about the delivery....perfect and right on time as requested! The long stemmed roses were a beautiful surprise for my mom!
Mike L.
I ordered flowers for my mother’s birthday, and they never showed up. I called the shop all afternoon with no answer. Absolutely the worst I’ve ever dealt with, on top of my mother not getting her flowers I still got charged for it….
Nelson S.
The flowers received were appreciated by the family who advised that they looked beautiful. Thank you
Michele C.
My Mom was absolutely thrilled with this arrangement! Well done with the fragrant roses just starting to bloom and the colors you chose. Thank you so much!!
Morgan L.
The flowers delivered were a little wilted and looked nothing like the photo on the website, there was supposed to be a lot of purple blooms which I ordered for that specific reason but they were more pink and a lot of white in the bouquet delivered.
Joy B.
I ordered a white orchid to be delivered to a friend. It was gorgeous! Everything was done on line. Delivered when promised. I highly recommend
Kenneth V.
The flowers were beautiful, delivered on time, and the staff was very friendly and patient when I called the morning of delivery to update the delivery address. I will definately use them again.
Juanita F.
Ordered flowers to be delivered same day and they did a great job. Not only was the arrangment beautiful and delivered that day but beyond my expectations. Would recommend them if you want quality service. Thank you Flagler!
JOHN A.
I was very disappointed. The arrangement lacked the number of flowers I expected. I’ve been a loyal customer for years. But after this purchase, I will likely look for an alternative.
Justin W.
These flowers were delivered late, the day after my wife's birthday. This was a very dissatisfying and disappointing experience.
Carolyn R.
Flowers arrived when requested and were beautiful and fresh. I will use this florist again.
Rich K.
Didnt look like the picture at all. The vase was too big for the stems of the roses. So the arrangement looked blockish. I had a great experience last time I ordered but this time is making me rethink my choices.
Lori G.
Beautiful flower arrangement. Ease of ordering online and on-time delivery. I would definitely use you again. Thanks for the great customer service.
Kara S.
Very pretty arrangement. Upgraded one level and roses and lilies were added. Pleasantly surprised!
Kimberly S.
I paid for the deluxe package all the way from CA for my Sister in laws 15th birthday.
I expected Easy soft pink /light violet flowers that were light Soft tones pink mini roses Daisys Carnations etc .
However The boquete i received a picture had mainly Purple flowers and The some flowers were big and bulk and not dainty as what’s in the picture .(purple is not a good color in our family, so I felt extremely humiliated them receiving Purple but I’m in CA so they understand I can’t be there to physically pick and choose. It was also last minute for the flower shop so There Service is great just dissatisfied with the color and type of flower )
Customer Service was elite though. I really appreciate them taking my multiple calls to know the status .
Patricia R.
Very disappointed, the floral arrangement looks cheap and nothing similar what you are offering, besides that the chocolates are from another brand. Unfortunately you are offering something chick and you delivered something cheap. Sorry I will never use your service again.
Rick D.
Delivery was late and failed to deliver to my wife on time for her birthday. She went the day thinking I had forgotten her special day. I was specific in stating that flowers had to be delivered by noon. Delivery attemp occurred at 5 pm at the school she works at. Note: Schools are no longer in session at 5 pm. Really sad part, your floral shop is less than 2 miles from her school. I received no phone call stating that you could not deliver in time. What happened with customer service???
Derek Y.
I live in NJ and ordered a Christmas arrangement online which was easy.
Flowers were delivered next day as promised in Port saint Lucie.
The arrangement was slightly different from what was shown online by not having a few white roses
But the size of the red roses used were much more accommodating.
This is second time using flagler florist and will definitely recommend and use them again
On line they say arrangements may be slightly different do to availability of flowers which is understandable.
Jennifer M.
Easy to order online. Arrangement delivered at a reasonable time and to the right household.
John B.
The flowers were fresh, beautiful and arranged perfectly. Delivered right on time
Thank you for the great experience.
Jeannie B.
They made some substitutions which were just ok. It gave the bouquet a not-so-premium look. Daisies are nice, but meh. The roses were a blush color and the hydrangeas were kind of green which put the bouquet’s yellow and white color scheme off. It was still pretty and it was appreciated by my sister so it’s all good I suppose.
Kathleen M.
The arrangement you see here is not the one I ordered…I got substitute flowers in the arrangement…but yes it was pretty
And my daughter was happy to receive them for her birthday
Christopher E.
Unfortunately the delivered flowers were not up to par for what was ordered. As soon as we got the delivery notification email with delivery photo of the flowers in the hands of our mom in her new home, I was already shocked by 1) the *terrible* quality of the roses delivered (already bloomed, wilting and open); 2) the obvious “substitute” rose color used which is off white drab (for a bouquet marketed with the name “Tangerine Dream” and chosen specifically because of the bright orange color, this is an unacceptable substitute without someone reaching out for baseline customer service; we opted to pay extra at point of sale for gratuity too); and 3) we paid the upgrade fees to purchase the Deluxe offering for $10 more, but the delivered bouquet had the same number of stems and flowers as visible in the advertised Standard bouquet, confirmed by the recipient as well, so this upgrade was a rip off and not followed by the florist. I wish this allowed me to upload the photo of what was delivered so you can see how rude it looks compared to the advertised bouquet, but I’m unable to at least on mobile. We chose this company because it was a local florist in our mom’s new city for her housewarming gift, to support a local business, but this was not a satisfactory experience. We would greatly appreciate if someone from the company would at the very least refund for the upgrade fee, if nothing else. We were impressed with the delivery turnaround, email correspondence and the website, but the actual product was a big disappointment. Thank you for your time.
Mark T.
Recipient sent me photos and they were outstanding! They were very happy with the delivery/gift. Thank you!
Caroline H.
$15 grocery store flowers look better than this. Pretty disappointed for the money spent.
Beverly G.
Thank you so much for the beautiful bouquet of flowers. My daughter loved them. Thanks for calling to ask my opinion for substitutions. I was well pleased. Beverly
Isabel G.
I ordered a bouquet of 72 red roses, my mother received 50 roses. I have called and left a message, and have yet to receive a call back. Disappointed. Bouquet did not look anything like what I purchased.
Sammy K.
The flowers looked nothing like they advertised online...I ordered a fancy pop up card and got a folded basic cashiers card...I ordered florida collection box of chocolates and got cvs last minute box of chocolates...I ordered a sash as well and received nothing... I have photos to prove it. Sammykatz3@gmail.com
Tim P.
I have 0 complaints. Ordered on line and they delivered the same day as said! Would recommend on using!
George S.
Ordered several arrangements. There was a minor issue with one of the arrangements and Vincent promptly contacted me. He suggested an alternate which was acceptable. Delivery was timely and all recipients loved the arrangements. Kudos to Vincent and his staff. This is how you run a small business.
Eric S.
Great service, beautiful arrangement. This is where we will go for all floral needs in the future.
Angela R.
Extremely disappointed. The flowers sent looked nothing like the flowers ordered and were wilted besides. Cheap carnations substituted for Calla Lillies, and no answer to my emails or calls. Would definitely NOT use this florist again.
LISA P.
I wish I could upload a pic of what I ordered compared to what was delivered. It was awful. They did not even have the common courtesy to call me to say they could not even come CLOSE to the photograph. I will never order here again.
james c.
This company has not delivered the order but kept the cash
Do not use them. They do not answer phone calls or emails and should not be in business
Michele C.
The arrangement was absolutely beautiful! Flowers were very fresh, vivid and aromatic. It was as advertised and delivered as promised.
Thank you for providing such a great gift and service!
JOHN A.
We recently moved to the area. I chose Flagler Floral based on highly positive recommendations and Flagler’s stellar reputation. Flagler didn’t disappoint. The floral arrangement was the perfect fit to help us celebrate our 50th Wedding Anniversary. Thank you!
Candy Q.
Your company did not give me what I paid for. I paid for 2 balloons and I never received it. I want my refund I told the delivery guy and he said he would make a note. I also tried calling and emailing and still no response from anyone.
Chris H.
Hello,
I was not pleased with the arrangement or cusotmer service at this florist. I'm happy to provide a photo of what was delivered compared to the deluxe centerpiece I ordered.
I paid a total of $110 for the deluxe arrangement. I understand that there may be variations on what is being provided by the florist. The arrangement that was delivered had mostly carnations (inexpensive flower), very few roses, much smaller than expected for deluxe and the florist does not respond to calls or messages.
My ex-partner has used Bloom Nation for a few occasions here in LA and they have always been quality and beautiful arrangements. If you would like to follow-up with me in order to provide photos I would be happy to send them. I feel that this florist is sub-par to what I've seen with your service.
Thank you- James Hudnall