393 Reviews
It was beautiful (and huge).
Bouquet is average compared to the picture. I selected heart shaped chocolate box specifically and a rectangle box was delivered. For the price I paid, the overall quality is substandard.
Send this to Kay for one of my clients. She was so in love with., she almost cried. Flower ate beautiful and was delivered on time.
The flowers were beautiful, my niece loved them
Great service and on time delivery. Also very nice so shop local.
The arrangement I received did not look like this photo. The roses were fresh but I wish the presentation was just as good as I saw someone else's at the store.
It was an amazing service
ABSOLUTELY STUNNING!!! This was the prettiest bouquet I’ve ever ordered before and I’ve ordered hundreds of bouquets throughout my professional career. This was for my daughter and it put a big smile on her face. I would 1000% use your shop again
I would never order flowers from anywhere else in the area. They have great service, fresh flowers, and good vibes!
Easy and quick order process. Delivery was on time. My daughter loved the arrangement. Excellent experience.
Ordered my bouquet in the morning for the same day delivery. The recipient was very happy with her flowers. They did an outstanding job with the arrangement. Flowers were fresh and beautiful. I highly recommend this place.
Bouquets and Baskets delivered the flowers on time, with the card as specified. Thank you for the excellent service!
It was an absolutely beautiful centerpiece.
Excellent arrangement and my sister loved it. Thank you for the arrangement. Btw, we’re local residents.
My mother in law ordered these flowers for my fiancé's birthday and today once we arrived home, we got surprised by the small flower arrangement and missing items.
The order was for a deluxe set, plus five balloons, however we only got 1 balloon and a really small flower set. Support team hasn't contacted me either.
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Florist's Response:
Good morning. We will contact you to correct this problem.
We are very sorry for any missing items. We'll replace the flowers
and pick up the old arrrangement. Thank you.
Absolutely better than I expected. The bouquet was perfectly presented and the additional flowers helped make the bouquet look even more spectacular. Thank you so much. Definitely going to continue to support this business because of the great service and how fast everything was ready as well
Substituted the orchids for cheap lilies without any notification. The arrangement looked unsymmetrical and sparse and I paid for the mode expensive option. Very disappointed.
So thankful that they were able to get the flowers out to my daughter on time. The bouquet was beautiful! I will be using them again.
The flowers were beautiful and delivery on time. Thank you. ✌️
The flower arrangement is beautiful. The florist handled the delivery and assured the flowers were delivered timely. I'm am so very pleased with their flowers and service. I will certainly use this florist in the future.
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Florist's Response:
We really appreciate your kind and positive response.
Thank you!
to be honest I am not very happy with this order, the flowers were not fresh and partly dead
Ordering process was smooth and the flowers were received timely. However, I was sent a picture of the order and it was a majority greenery. Roses weren’t the correct color combo, very little if any Lillie’s, and overall looked nothing like the pictured order. They don’t have a voicemail setup to leave a message. I emailed to request a re-delivery and have yet to hear back. Was not worth the money for an almost $100 worth of flowers.
Great service , resolved delivery confusion (caused by me)
The flowers sent to my friend were even better than the picture. Thank you so much for doing an amazing job.
Breathtaking Bouquets and Baskets always deliver amazing flowers on-time every time.
I highly recommend this florist in Jersey City as the most professional and caring florist in New Jersey. I will definitely re-order.
I love this florist! Beautiful flowers and plants and excellent delivery service!!
Everything came out beautifully, Thank You
I purchased the Full of Love Bouquet as an anniversary gift under 24 hours and my girlfriend was thrilled as it arrived with no issues on a rainy day.
Bouquets and Baskets put together a last minute delivery order in no time! Recipient loved the arrangement and the cost was very reasonable! Be sure to call to ask to add on delivery gratuity - so worth it.
Beautiful arrangement of flowers that arrived right on time. Thank you for making my daughter’s day.
Maureen from Canada
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Florist's Response:
We are thrilled you are satisfied with our services.
We value your feedback and continued partnership.
Thank you!
Absolutely stunning flowers. They were delivered perfectly and in a timely manner. Couldn’t be happier with them, highly recommend Bouquets&Baskets
I purchased some flowers for my friend for her birthday. They arrived the day of and in beautiful condition.
Thank you so much. They were very beautiful more than the picture showed.
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Florist's Response:
Thank you for responding.We appreciate your kind words.
We will continue to do our very best for our customers especially
for such a difficult occasion.
Plants were not as clustered or plentiful as those in picture. Great, speedy delivery.
What we ordered and what we received was good but not quite to the brief. It would have been helpful for Bloomnation to have sent a photo of the bouquet. However our cousin did take a photo and the bouquet was lovely just not all the colours we had expected.
As this was an overseas booking I would probably use again but like I said a photo would have been a nice customer service touch.
The flowers were delivered promptly and my kids loved them! I will use this company again.
Beautiful piece and delivered on time.
Super happy with how it turned out and had no problems whatsoever. Would order from here again for sure!
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Florist's Response:
Thank you for responding. We are so happy that your experience
with Bouquets and Baskets was a pleasant one. Our family run
business has been in operation for 33 years because of great
customers like you.
Amazing florist in Jersey City. Professional, caring, efficient and simply the best.
I order online from overseas and know each and every delivery will be prompt, courteous and brilliant. Thank you all.
thank you so so much ! the flowers were wonderful and super quick delivery !! (2d time i'm ordering with you, very happy about it, I will most certainyl come back for another order soon! )
I was highly disappointed with my Birthday Flowers. It isn’t the first time getting flowers from your shop and every time it’s mushy and old no fresh flowers. Do better, stop taking peoples money and give them garbage.
The arrangement was beautiful and it arrived right on time.
Thank you!
It was a beautiful arrangement. It was delivered on time. Thank you!
The bouquet photo shows almost a dozen roses but the flowers had maybe half that many. Instead there were many cheap flowers. There was no green flowers instead there was white. The case in the photo was really nice looking but the one received was not. I paid for a larger bouquet and it definitely wasn’t.
Fantastic arrangement and outstanding delivery. Thank you for making the recipient happy!
Flowers were beautiful and delivered in a timely fashion.
A lot riding on this delivery and Bouquets and Baskets went above and beyond. They prioritized my delivery since it was being delivered to a school to ensure they were received by end of school day. The flowers themselves were absolutely beautiful. Definitely found my new florist!
My husband has been using this florist for years to order my Valentine's Day bouquet and they never disappoint. The flowers are always fresh and the bouquet is simply perfect. People walk by my desk and admire how beautiful the arrangement is. This is by far the best florist in Jersey City
While the flowers delivered were of good quality, the arrangement did not resemble the picture advertised on the website. The arrangement in the picture was an assortment of yellow, orange, pink, purple, and green hues. However, the delivered arrangement was predominantly orange and green flowers. It would have been much appreciated if I had been contacted about the inventory that was available because I would have chosen something different.
Great selection, great service! Will definitely be buying from you again! My go-to shop in Jersey City!
I loved this place.. needed nice bday flowers for my best friend and it was the quickest and most affordable florist that I’ve ever dealt with. My friend loved the bouquet too.. said they were fresh and lasted longer than all her other birthday flowers. I was able to pick them and send them within 24 hrs as well.. also great since I’m such a procrastinator.
The person we sent the bouquet to was extremely happy with the flowers you chose. She said it was a beautiful arrangement! Thank you for always adding that personal touch to your items.
It was even prettier than on the picture !!! Oh my god thank you soooo much !!
Beautiful arrangement which looked just like photo and delivered within hours of placing order. Great product and service!
The tree smells wonderful and looks healthy.
The flowers were nice and delivered in time. The advertised photo clearly had lily flowers and it did not come with them. The arrangement though still nice, was very much less substantial than expected. I purchased it because by wife’s favorite flowers are lilys! I wish the advertising matched the results and would not purchase this arrangement at that price again. The store staff were very nice and accommodating with delivery adjustments.
Ordering was so easy! Great choice of flowers and the one I selected looked so beautiful. Delivery was completed early on the day requested. Excellent experience - highly recommend Bouquets and Baskets!!
Ultra fast delivery. Excellent service and a Beautiful bouquet of the Autumn colours.
My Daughter & her partner were delighted.
Well done.
The flower arrangement, Golden Glow, was beautiful and vibrant. I surprised my husband with them and he loved them. I will use Bouquet and Baskets again!
This looked exactly as pictured and the recipient loved it!
Gorgeous! Delivered as expected! Couldn’t be happier. Didn’t think when I ordered to say, make sure they are pet friendly. Daughter has cats that jump on the counter so she was a little bit worried. Putting in refrigerator when she isn’t home.
I have ordered from this excellent florist several times and it’s because every choice has been fresh, full, fragrant and beautiful which delights the recipients and pleases me. Moreover, their customer service, contact often initiated by them, is exemplary. I recently ordered an exquisite arrangement for a birthday gift. I hadn’t read carefully— it was a bouquet. Kathy telephoned to find out whether I intended they deliver a bouquet or the flowers in a vase.
Perfect presentation and beautiful flowers!
The arrangement arrived on time but most importantly was absolutely stunning and made the birthday of the recipient all the more special - thank you!
Bouquets and Baskets have done an incredible job for my baby shower and my parents anniversary flowers in 2023! They are creative, kind, listen to your requests and make beautiful and fresh arrangements for everyone to awe and enjoy! They even went above & beyond helping us with transporting balloons to the shower for added convenience. My mother worked in the industry for many years and we’d recommend them without hesitation to anyone! Thank you, B&B! You’ve made a special time in our lives even more beautiful.
The flowers were beautiful as always. The best florist around. If anyone is in need of a florist this is the place to go! Beautiful arrangements and the owners are so helpful and welcoming.
I sent the flowers to my 105 year old aunt who described them as exquisite! The picture of them that I received confirms her description.
I am a repeat Bouquets and Baskets customer who never has been disappointed with their flowers or their customer service. Both are always exceptional.
Second order from Bouquets and Baskets- beautiful arrangements, service and delivery each time!
Communicative about custom bridal bouquet, pick up was easy and allowed flexible store location, was ready on time
excellent!! here!!
thank you so much
sending a fresh and pretty flowers~~
These flowers arrived on time and were ABSOLUTELY GORGEOUS. Highly recommend!
This arrangement was beautiful. The colors are lovely and the correct amount of blooming of the roses. Good job!
The flowers are lovely, however, the ones shown are pink and i received yellow and that was not what i expected. Also, i thought the container was larger in the photo than what i received. i guess i didn’t look closely enough.
I’ve ordered several Angel Wings over the past two years and other arrangement from the shop. They are always professional and deliver on time. Highly recommended
A bit disappointed in this order. The flowers looked wilted and bruised and had a dull yellowish colour. The two bouquet lacked shine, luster and flowers were wilted and droopy. Although delivery was on time, but the 2 bouquets lacked the freshness and brightness.
Wonderful job as usual! My mother loved her flowers!
Excellent display of flowers, matched the picture perfectly.
I called bouquets and baskets last minute because a friend had a bad day and I wanted to see if I could get a same-day delivery to her in Jersey City. I spoke with someone who was very helpful and friendly and insured me it would get there on time. I put in the order online and a beautiful and tasteful bouquet came to her and absolutely made her day. Would gladly use their services again!
The arrangement was absolutely beautiful. It felt like peace.
This was a gift . Delivered on time as requested Recipient was pleased.Good size plant. Liked the upscale Planter too. Would have been nice to include the name of the plant and instructions of care.
This is probably my second or third time using this florist and every time, I have had a good experience with them. Their arrangements are always close if not exactly how pictured. They're reasonably priced considering the market in the area. I plan to continue to use them in the future for when I send flower to family nearby. Thank you Bouquets and Baskets!
Thank you for your prompt delivery of a simple yet the most elegant floral in my eyes.
Everything went so smoothly !!
B and B arrangements are fresh and beautifully designed. My orders have been completed promptly. Thank you!
Beautiful arrangement that looked just like it was shown in picture. Timely delivery. My second time using this florist for Jersey City family. Very pleased and will definitely use you again! Thanks!
When the flowers I ordered on February 15, onlne, were not received by my daughter, even after I received a confirmation of delivery e-mail, I called them the next morning. I spoke to Kathy, and without hesitation she told me she would investigate and call me back. Within an hour I received a call. Kathy told me that she couldn't get in touch with the driver who was supposed to deliver the flowers so she woild put together a new bouquet, and deliver them later that day. My daughter loved the flowers! Thank you Kathy and Bouquets and Baskets for saving the day!
The vase was weird looking and the flowers were of bad quality. Given that it was for Valentine Day, the cost was quite high and the flowers quality is very bad. I will not be purchasing from here again.
Beautiful arrangement. High quality and fresh flowed. Perfect for the season.
I didn't see it myself, but my friend loved the bouquet and the delivery went smoothly
Beautiful presentation. Thanks for gettingit to the patient so quickly. They loved it!
My order was delivered for a birthday on a Sunday. The flowers were fresh and the variety and quantity of the unusual flowers made it exceptional. The recipient was delighted and I'm pleased with the value.
The flowers are beautiful and fresh! Love the ABC vase. Only small disappointment was the picture showed some blue flowers and a ribbon.
Would definitely recommend purchasing from here!
The deluxe level bouquet is stunning!
Amazing service! They delivered a beautiful Christmas tree right to my door. Definitely will buy from again next year!
I ordered Rose Medley for the roses. When it arrived it was mostly carnations and tired looking. I expressed two things in my order. First, take your time with arrangement bc there was no rush. Sloppy arrangement was completed AND delivered within one hour. I also asked for a Happy Birthday balloon. A "Happy Birthday Princess" balloon was substituted and was not approprite for the intended gift. No phone call to confirm this balloon was OK even though my phone number was included. I immeadiatly emailed this shop with my concerns but have yet to hear back, so thus the bad review. Do better! The over $100 gift was maybe worth $50 and that is generous
Looked nothing like the photo and they used completely different flowers. A complete embarrassment for me & waste of money.
Will never use again.
This Florist was recommended by the hotel and delivered as promised. Top notch service. And more importantly, the product was exceptional. Many thanks for contributing to a beautiful experience.
Flowers and teddy bear were great . Daughter loved them both , thanks again you guys ROCK!!!!
They delivered a lovely bouquet, as I wanted, and also promptly. Very happy with the experience. Great customer service!!!
Throughly happy with the beautiful fresh flower arrangement, fragrant, quality & lovely wrapping. I will be ordering again in the future.
Gorgeous flowers and speedy, same-day delivery! The delivery guy texted me a pic of the flowers in front of the recipient's door and it looked exactly like this pic! So happy the experience was so seamless.
Delivery was on time. Recipient was enormously pleased with the arrangement — its freshness, its fullness, its beauty. She sent me a picture and I, too, was pleased.
This is an exquisite arrangement in real time! We requested a substitution for one of the blooms and it was graciously granted. Communication about delivery was great. Personal touch appreciated.
Awesome flowers and delivered in time.
Brilliant Florist in Jersey City. Excellent website with amazing choices for any occasion.
Prompt reliable delivery each and ever time.
Brilliant Jersey City Florist. Exceptional choice of flowers, prompt and efficient service. Thank you
Just in time perfect, thank you!
It was great. I live in the Washington DC area and Bouquets & Baskets was recommended by a close friend in Jersey City a few years ago. I was impressed from the start and am now a regular and very statisfied customer when I want to send flowers to my friend and her familty there for birthdays and holidays. The feedback I get from them is fantastic.
Quick delivery and flowers looked everybit as beautiful as on the website. My sister was pleased.
the flowers were delivered on time and in beautiful condition. My friend sent a photo of the bouquet and said she loved them.
Thank you!
Thank you for sending beautiful and fresh flowers
I will continue to use it next time
Pretty flowers delivered on time and excellent customer service when I needed to change something on my order. I would definitely order from this business again.
Well the arrangement was not at all what was pictured. I specifically ordered the arrangement with cala llies mu daughter-in-laws favorite & none were included. Payed xtra for balloon none included. Also paid for upgrade but very simple fill flowers were included.
The flowers that were sent were beautiful, but look nothing like the advertised photo at all. Also no “abc” vase. Glad they were pretty, but disappointed to have gotten something completely different delivered.
Perfect bouquet, Exactly What I ordered. Delivers on time -and excellent service!
My mother loved her flowers! Thank you!
The florist never delivered my flowers and then lied and said that they did. They literally stole and lied from me. I’m absolutely disgusted! DO NOT order from here
I would leave a zero. They did not send these. We called and left a voicemail and no one got back to us.
Very disappointed! It came with 3 small green plants. Nothing like the picture! Very disappointed.
Wasn’t exactly as pictured but still beautiful
The flowers was beautiful and the delivery was right on time
My friend was very pleased with the flowers. They were awesome. Thank you so very much!
Liliana
My name wasn't included on the card despite including it when I made my order. Otherwise, I am happy with the ordering and delivery process.
The flowers were fresh and even more beautiful than the picture. They were delivered on time and the recipient, my 102 year old aunt, was delighted! I was pleased that ordering these flowers online was easy and that I received notice when the delivery was made. This is now the florist I will use whenever I order flowers for anyone or any occasion in Jersey City.
Ordered online, was very easy! Had a question about delivery so I called the store. The gentleman I spoke with was very pleasant and helpful. Will definitely be ordering again!! The arrangement was so beautiful and very similar in flower choice as the picture shows!! Just lovely!!!
The customer service was personable and delivered the perfect arrangement to every last detail
The Flowers where stunning
Thank you
We loved the red vase which was changed to clear
Great job and prompt service. Thanks !!!!
Unfortunately this was Not a good experience.
The bouquet that was delivered to my Dear Aunts funeral wasn't the same bouquet that's advertised in the picture on the website.
It was embarrassing to say the least.
I ordered the deluxe size bouquet and I expected it to have more flowers. The bouquet that was delivered was pretty, but it didn’t look bigger than the regular size bouquet in the photo.
Bouquet was smaller & w many fewer roses; my gf figured it was about $40, although it cost me more like $100!
Received a beautiful customized bouquet for my gf on women's day. Was better then expected, full and perfect for the the price.
If you want excellent service this is the place to order from. First off the flower arrangement was beautiful! Second they delivered early in the morning. I will keep ordering from this florist. Thank you!
The flowers were beautiful and they were delivered at the perfect time!! Definitely my favorite florist!
Only stop in on special occasions but George and Cathy are great when it comes to service. Always happy with my purchase weather in the store or on line.
David I
Bouquets and baskets came through big time and delivered a fantastic bouquet to a good friend of mine and on very short notice. The quality of the flowers and arrangement were excellent. I would definitely recommend.
I’ve ordered countless flowers from here and I have never been disappointed until I received these. These were not cheap by any means. So when I picked them up yesterday I thought something was weird about them but they looked beautiful and my lady loved them so I was ok with that. Today on the other hand ,after looking at this pic, not so much smh. The florist said they just got the flowers so they were fresh and they need to sprout. This photo shows mostly flowers with a little greenery but what I got was mostly greenery with 11 white roses smh. Not even a dozen?. I understand the fillers but this is too much. The reason for picking this particular arrangement was due to what was shown here… an all white arrangement. I hope the next time I order I get what’s on your website and if not then I will go elsewhere
Absolutely beautiful flowers were delivered for my granddaughter's birthday just hours after ordering. The service was exceptional--I had a typo in my address, so the first time the delivery went to the wrong address. But we still received the flowers on time and the inconvenience of my mistake was handled with understanding and grace. THAN YOU!
Flowers arrived on time, fresh and beautiful!
Flowers were very much like the picture and my friend was very happy. Thank you.
Delivery on time and date. I like it it much easy to order and write memory. I would like do it again next time. Thank you
What a lovely experience. We're not local, but wanted to send our friend some flowers for an occasion for same-day delivery. After I placed the order online, I called to ensure it could absolutely be delivered by end of day. The person I spoke with was friendly and accommodating. I called back to double check if the driver could give me a call should our friend see an unfamiliar number, and didn't pick up. Again, they were super accommodating and understanding wanting to keep everything a surprise. It all worked out, and based on the photo our friend sent, the bouquet was absolutely lovely.
seamless delivery and beautiful flowers!
New to bouquet & baskets it my frist time to this websit I had a great experience with them I had made a mistake with my product with courtesy to the company they called me to fix the problem and I'm greatly pleased with their work. Thank you to all of use for the great job what you done
The bear was not what I ordered.
Beautiful flowers, looks great!
Flowers were delivered on time and looked as presented with slight variation of the vase. They were beautiful!
Flowers were beautiful, arrived on time
Thank you
The recipient loved the Burst of Autumn bouquet; the flowers were fresh and artfully arranged in a vase. The delivery was on time for Thanksgiving Day for which I, the sender was most grateful. I live in Massachusetts and have friends in Jersey City to whom I send flowers; I have always been very pleased ordering from Bouquets and Baskets.
I expected to see sunflowers in the bouquet and there wasn’t one to be seen. The main reason I ordered this was because of them. Definitely disappointed since I added bloom to the bouquet.
Some of the flowers were already wilting the day after they were delivered. This shouldn’t happen.
Arrangement was pretty however it was missing the eucalyptus:-( Very prompt delivery! Thank you.
Beautiful! Love it… while it isn’t as shown in the picture, it is lovely and could not be happier.
Great choice to congratulate a new business owner…
My Daughther-In-Law was pleasantly surprised and totally enjoyed the arrangement.
Ordering was quite easy and bouquet was delivered on-time. Thank you RA
My friend absolutely loved the flower arrangement that we sent for her birthday! Thank you again !
BEAUTIFUL arrangement - I now have a new florist.
They came out so beautiful!
The absolutely gorgeous bouquet was delivered to my daughter exactly on her birthday. I am thrilled with Bouquets & Baskets. Amazing customer service and the bouquet was exactly as shown in their picture. I recommend this 100%!!
Great bouquet! My daughter loved it!
Excellent customer service and flowers were beautiful and delivered as promised
Great service! Super user friendly site!
Bouquets & Baskets are simply the best florist ever. Brilliant caring and professional service each and every time. I highly recommended Bouquets & Baskets to any person who values perfection, on-time delivery and amazing choices.
She like the flowers . Looks great…
It was not worth the $170 that I paid for the bouquet. Very disappointed.
I bought flowers for a funeral and I live out of state. I got an alert stating the flowers were delivered but when I asked for a picture of the bouquet when finished they would not accommodate. I wish they would provide photos in a situation where someone is ordering a delivery from out of state. Makes the experience better for the customer. I’ll try another flower shop next time.
Beautiful bouquet, no issues
The arrangement was really nice. and delivery went well as well. Very happy with the service.
I made my order about 2:00 a.m. while I was at work and she received her flowers on time excellent service the arrangements was beautiful what more can I say awesome job team
I ordered 3 days ahead during the weekend. Everything went smoothly, from the purchase to the delivery. I appreciate the work done for me. Customer service/ Flowers were top tier. Thank you
The bouquet was gorgeous. The flowers were fresh and bountiful. Wow! Your store was a referral from a Jersey City resident as I am out of town. I called my cousin to thank her and tell her how impressed my husband and I were with the flowers ( I have never done that after ordering flowers sight unseen). Thank you for the outstanding work.
The Bouquet was Lovely, and appreciated. Good quality Beautiful, Thanks.
Such a lovely bouquet! My wife loved it!
Delivered on time. Flowers were beautiful.
An absolutely beautiful display!!
I still would order from this store but my last order was very disappointing. I normally get most of my flowers from here. I just ordered 3 bouquets for Mother’s Day at $50 each. I prob wouldn’t order here for this particular location. I think the staff were super busy and when I received my flowers they didn’t look worth $50 each. It looked like someone was in a rush and put them together. The accent flowers didn’t match and I personally feel like the store ran out of flowers. I wish I complained but the store was so busy that I just left with the flowers. My sister got me a bouquet of peonies from Whole Foods for Mother’s Day (picked up that same morning) at less than half the price and they looked way better (with more peonies) and also bloomed better.
Really beautiful bouquet!!!
Beautiful flowers, but arrived very late for Mother’s Day.
The delivered product fell way short of my expectations.
It looked sparse, and far from the pictured example. It also looks like it won’t last more than a day or two.
For the price factor: very disappointing.
I really hoped for something special to acknowledge a very special occasion.
Bouquet was beautiful with almost exact color and flowers shown. Delivered on time and driver called apartment to be sure arrangement was picked up. Very friendly when I called about timing of delivery. Would definitely order from them again.
Beautiful flowers! On time delivery! Thank you
The flowers were beautifully arranged and made my daughter very happy to have them. Thank you for creating a perfect gift.
Perfect flowers! My girlfriend loved them.
Order was delivered on time and it was beautiful! Thank you again for your service. Highly recommend their services.
Recipient said they were very pretty and smelled amazing.
Hard to track delivery. Received confirm a few hours later after delivery but quick same day delivery.
Unbelievable they delivered these beautiful flowers within an hour and a half of my ordering them. Awesome really!
Beautiful! Looks full ans rich.
Delivered right on time! Thank you
Beautiful plant and great delivery time.
This is the only place I order flowers from. It's also where we get our Christmas tree! These guys are the best!
I have nothing but praise for the service I received recently. Living in Ireland, but wanting something special for a family members Birthday, I scoured online for florists near Jersey City, and then looked through their arrangements, and reviews, before using Bouquets and Baskets, and I'm glad I did. Same day delivery, and the arrangement I selected was superb. (Victorian Romance).
Brilliant Florist, amazing service, hand delivery on time every time. I highly recommend Bouquets and Baskets to anyone whom values and appreciates a great florist with superior flower presentations
I placed an order for flowers 1 night before Valentine’s Day. I was very surprised how quickly they delivered the flowers along with the quality and quantity of roses that were added. I would Deff recommend this place to anyone. Everything went smooth and there website is great and easy to work with.
Unfortunately the flowers were damaged, discolored and not even fully bloomed. I have bought roses from you many times before but this time they were really not in good shape.
Flower arrangement was wonderful, staff at the store was ultra friendly and excited to present it to me. Amazing store and service!
Lovely bouquet and very sweet delivery man!
Beautiful, just as pictured.. thank you.
It was perfect! My daughter loved the it. And my request for a phone call to the recipient before delivery was honored.
We did not find it the same as the picture
we are disappointed it does not have many roses and the
small flowers on the picture are not the same
either the picture shows pink little flowers and
the bouquet has white cheap flowers. We are
sorry about that.
The bouquet was beautiful and delivered so quickly! I had requested the designer stick to one color with the florals and it came together beautifully.
The flowers were delivered so quickly I couldn’t believe it! They were beautiful and made the recipient feel very special. Thank you!!!
Wow ,they delivered it on time as requested, she loved the roses and it’s set up ... will definitely shop here again ...
Beautiful flowers and delivered on time. Very pleased with your service. Thank you
The Money Tree was delivered on the day requested and it was just as the picture was shown. Love it. Thank you.
Once again a great job on an arrangement. I love this place.
Lovely looking display and arrived on the day it was booked for . Thank you .
The flowers were just as shown on the picture thank you so much!
Thank you. Bouquet was beautiful and it looked great for the pictures. Will definitely purchase from here again in the future.
The flowers were beautiful and delivered in a timely manner!
The peonies in my arrangement started to die after the first day, even though I gave it the flower food when I got home. Luckily my wife got to enjoy her anniversary flowers for a bit.
I ordered the "premium" of the Hello Fall arrangement and I absolutely loved it. It arrived just as pictured and the recipient was over the moon. The arrangements had everyone complimenting how beautiful the colors were - rightfully so!
It was even more beautiful than it appears on the picture. The white vase was also really preety, the mourning family were really happy and grateful for the beautiful flowers to honor their mom. Thank you so much!.
Beautiful flowers and excellent delivery service.
I called the shop on Thursday October 8th to request an arrangement for delivery on Friday October 9th for my sister's birthday. I chose Bouquets & Baskets using a map -- you can probably see my sister's apartment from this shop --- it's that close. The woman asked me to order via the website instead, so I did. I thought it was strange that I didn't hear from my sister even though I received an email that the bouquet had been delivered that afternoon (maybe 2pm-ish). I called her the morning of October 10th (after receiving the email asking me to review the experience) and discovered that the flowers had NOT been delivered. In fact, my sister said that SOMEONE had called her cell phone at 6:10pm saying they were outside trying to deliver something. Her 15 year old son was standing outside the apartment looking for whoever was calling but no one was there. Then my sister tried calling the number back but no one answered. And when I called the shop following this conversation, I was initially told that there was no record of the order. I offered to provide an order number based on the THREE emails I had received about it -- but was told that wouldn't help them. I spoke with two different men in the shop -- the call probably lasted a good 15+ minutes and then one of them finally found the order and walked it the 75 feet or so to my sister's apartment. But, I am 100% confident that these flowers would NEVER have been delivered if I hadn't called. AND they were ordered the day after her birthday when they were supposed to be a centerpiece of a small birthday dinner with my parents. When I asked the gentlemen I spoke with about getting some sort of price adjustment, they told me I'd need to call back the following week when the orders were in. My sister said the flowers were very pretty but I am VERY disappointed with the service.
Beautiful flowers and on time delivery. They alerted me that they were adjusting flowers based on fresh inventory which was awesome, and the bouquet ended up just as pretty as the pictures. Would definitely recommend and would buy again!
Even more beautiful than the picture on the website! So happy, thank you!
Everything was very nice l am very happy thank you all
A full, beautiful arrangement and smooth efficient delivery. First-rate across the board.
Delivered on time. Not “exactly “ like the picture, but close.
I’m so happy with the service. Got the flowers delivered the same day. They looked beautiful. Would recommend them to everyone !
Fresh and very cute flowers
Great service! Keep up the good work!
The flowers arrangement was beautiful . This is my third time ordering flowers from bouquet&baskets and they once again did an amazing job.
Delivered as promised, the recipient loved the bouquet. The only reason I am giving a four star review is that the box of chocolate delivered was different, smaller. I ordered a heart shaped big box and the delivered box was square shaped and smaller.
I ordered the delightfull Chic Whites bouquet for my daughter and son-in-laws first wedding annervsary. The flowers arrived on time and were fresh,as pictured and beautifully presented.The online ordering system is excellent and ordering from overseas is symplistic. Brillian florist which I highly recommend to everyone who appreciates excellent service each and every time.
With appreciation
Jillian.
Sydney Australia.
I have to say that this was the most beautiful arrangement that I have ever seen, or purchased. I ordered the Angel Wings for my Mom's funeral service. And Everyone who came to funeral services kept saying how Beautiful the Angel Wings were. Thank You So Much As My Heart Was Filled With Joy and My Mom Got Her Wings.
Sent to a friend-they were very happy
We paid for the upgrade and the outcome looked the same as standard. That’s a little bit of a scam.
I was very happy with service. Was delivered when promised and the arrangement definitely lived up to my expectations.
I recently placed an order for my aunt’s viewing. When I arrived, the flowers were front and center and absolutely gorgeous. They were exactly how the picture looked, even better. I highly recommend using this florist for any of your floral needs.
Thank you fast transaction and great delivery thank you.
The bouquet which was ordered for wedding anniversary was delivered one day later. On top of that, it just barely resembled what we saw on the website.Disappointed. Will never use this company again.
Delivered on time as promised. The arrangement was beautiful and well received and appreciated!
The flowers were beautiful. I was slightly disappointed that it looked nothing like the picture. I still loved the arrangement. Thank you for making a birthday very special. I will definitely be using you in the future!
Great bouquet, highly recommended!
The recipient was so happy to receive this flower delivery and it was exactly how it looked on the website. The whole ordering process was seamless.
Paid extra for deluxe, bouquet looked exactly the same. And much much smaller than pictured. Would not recommend. For what I paid you would have imagined the bouquet to be fuller and larger
Selected this arrangement for specific color palate and flower variety. Not as pictured and not same color palate AT ALL. Only thing similar was size and vase shape. No blues, purples or deep greens. Cheaper flower variety and arrangement not as lush as pictured. Usually florist notifies before arranging and delivering for adjustments if unable to fulfill as ordered with specific flowers / colors. I wish they had in this instance.
Service and delivery was great!
The bouquet matched the picture, and was delivered on time. More importantly, my wife said it is her favorite floral arrangement that she's received!
Hi,
Unfortunately I was disappointed of approach. It vas very important bouquet for my sister(congratulations) but ”the picture” and ”reality” was different. I truly believe if you order a bouquet from the picture (special mix of flowers and color) you must get the same one.
But I got absolutely another mix of flowers and nobody comment on it before the delivery. For my opinion, it's not a good service.
Thank you
Yulia
Breathtaking Beautiful Blossoms, simply amazing. Delivered promptly.
The recipient was delighted with her birthday bouquet! The arrangement was beautiful and the delivery was on time. Thank you Bouquets & Baskets. We are always pleased with your service!
The bouquet looked even better than the picture and was delivered quickly. The delivery person even came up to the 4th floor to drop it of. Thank you.
Bought my first arrangement for Mother’s Day that came a day late. But disappointed because arrangement didn’t come as expected! Did not look like the picture! WILL NOT REORDER FROM THIS PLACE AGAIN
Thank you for making such a beautiful arrangement for Mother's day. My Mother absolutely loved the flowers.
Beautiful and fresh flowers
Pretty choices of flowers, great delivery and customer service. Thank you!
Beautiful bouquet! Arrived on time and with care. Will definitely order from Bouquets & Baskets again!
This spray for my dad’s casket was beautiful and delivered as requested.
Some of the flowers like the hydrangea have already died and had to be thrown away. I don’t usually buy flowers for others but I Wanted to support local business. The vase is nice but I would have rather had a nicer arrangement.
Great customer service, even during the scary time of COVID. I appreciate you being open, available and for the gorgeous flowers my best friend received for her birthday at a very unforeseen time. They were beautiful and lasted for weeks!
I ordered flowers to be delivered for a friend's 40th birthday. She was so happy to see how gorgeous they were. I placed my order the morning of her birthday and received an email saying they were delivered by 1PM! Thank you for helping me make her day!
I live in Brasil and my daughter is confined in Jersey City. Yesterday was her birthday and this was a great opportunity to surprise her. Service was perfect and she loved the flowers.
Very reliable and trustworthy! Highly recommended
I was extremely fortunate to find this amazing florist is Jersey City, especially in the midst of the Corona virus. I contacted them several days before my daughter's birthday (I live in Rochester, NY, my daughter lives in Jersey City) and found the online ordering process to be very easy. There were so many gorgeous floral arrangements to choose from, as well as boxed chocolates, and this was the real exciting bonus: a giant teddy bear and lots of balloons! When I had a question, I called the shop and spoke with Cathy, who was most helpful and accommodating. She was an angel! Long story short: My daughter and 2-year old granddaughter were absolutely thrilled with the prompt delivery of a stunning birthday bouquet in a beautiful blue vase, colorful balloons, a box of delicious chocolates, and an amazingly cute, fluffy, and gigantic teddy bear! I was so happy to be able to give both of my girls a big bear hug even though I couldn't be there in person. I can't thank Bouquets & Baskets enough. They are sensational! VERY HIGHLY RECOMMENDED!!!
They made a gorgeous bouquet sent as a surprise to a friend. They didn't have the exact flowers we requested but the substitutions were perfect!
A friend’s wedding was unfortunately postponed due to COVID-19. Given that she was upset, a friend and I decided to send the bride-to-be a bouquet to cheer her up and let her know we were still thinking of her. While the bouquet that was received was lovely, it is not what was ordered. The flowers in the “Isn’t it Romantic” bouquet are cream, white, and blush, with green accents from the leaves the stems. This bouquet was intentionally picked because these are the recipients favorite colors, and we’re to be the colors of her bridal bouquet. Unfortunately, what she received was purple, white, and dark pink. Furthermore, the card that was clipped with a tacky yellow paper clip, was lost. If we were informed the flowers in the original bouquet were not available, we would have ordered another one. However, the florist took it upon themselves to substitute as they felt warranted. We were not even made aware. In the future, please let your clients know if what they want is available.
Beautiful arrangement, looked exactly like the picture, and received without an issue. Great job!
In these times that you could deliver something so beautiful is amazing. Thank you.
Second time I've used your service for my daughter in Jersey City and she sends me pictures of the arrangement and they are as full and beautiful as the picture. Will only use this shop.
I’ve had bad experiences in the past with other companies when ordering plants.
Often they would arrived looking a wreck or like they were tipped over.
My beautiful plant arrived, beautifully potted and looking great.
Thank you so much for creating and delivering this beautiful bouquet to my daughter-in-law! She had just been diagnosed with coronavirus and needed to be cheered up. Since we cannot see her in person, this was the next best thing. My son said "the flowers drastically helped her feel better!"
Thank you again!
Hi, the bouquet arrived on time as expected. But here's my big complain regarding the transcription of my message. I wrote it in Spanish and it was not correctly transcripted, since you didn't recognize the accents the text was transcribed with special caracters and the text was impossible to be understood. It was all really abou the message. And I failed in my mission since the receipter didn't understand it.
Beautiful and delivered in the midst of Corona. Thank you B&B!! Really lovely and great to work with.
Flowers were beautiful and on time. Thank You, very happy.
It was not as good as in the picture
I was not able to attend the services for my cousin Dorothy, but my brother did attend. He told me the arrangement was very nice and included the lilies, a blue hydrangea and white roses as was pictured on your website. Thanks for the timely delivery as well.
Exceeded my expectations, beautiful flowers delivered very quickly!
This was the first time I ordered from Bouquets & Baskets. The arrangement was beautiful and much larger than I expected. I was very satisfied.
I like the arrangements... thank you so much for your service ..
Overpriced, low quality roses. Not arranged as shown with staggered heights or greenery. Looks nothing like photo. Cheap vase, not the one shown.
Really disappointed in the flowers. Showed up to pick up the flowers which I paid a ton for and had ordered in advance, to find a completely different bouquet of white flowers, crappy vase. Friendly staff worked hard to fix the issue, but I would not order here again. Photos on website are significantly different than what I have received on all three orders. Paid for upgrade to better bouquet and more blooms and was told this referred to the greenery not extra flower blooms. Paying a premium for flowers that aren't top quality or as fresh as they should be.
AVOID THIS FLORIST AT ALL COSTS. THEY DELIVERED THE FLOWERS TO THE WRONG ADDRESS & WHEN I CALLED TO TELL THEM, THEY DIDN'T EVEN BOTHER TO CALL BACK. TWO DAYS LATER & I'M STILL CHASING NEWS - REALLY UNPROFESSIONAL.
Such a beautiful arrangement,vase is absolutely charming with candles arranged around the vase. Flowers are fresh and lovely! Will order this one again!
Lovely arrangement! Looks exactly like the picture! Fresh blooming great quality flowers. Thank you!
I placed an order from overseas. They were very helpful in processing my order. Thanks very much!
I ordered the flowers from overseas and the flowers arrived with no problems. Very easily done and could deliver on Sunday unlike other florists. Color scheme ended up a bit different, but still festive.
Beautiful centerpiece exactly as pictured! Great, friendly service!
Flowers delivered on time and as ordered.
Where’s the pine cones???
The floral arrangement was even more beautiful in person than it was in the picture. Stunning job.
Exceeded my expectations. They were absolutely beautiful and the design was unique which added the wow factor.
Hi, I ordered these I thought we’re beautiful arrangements online for my dear friends birthday but I got a call from my friend telling me that the followers were already dying. I asked her to take a picture and send it to me and she did I was so hurt by the photo. They were not fresh at all, I sent $100 for them, first ordering from this company and last not a good look at all. Embarrassing!!!
Beautiful Basket of love sent from Sydney Australia to New Jersey for my daughter. Arrived promptly on time. Amazing, professional and caring service,I would highly recommend this delightful florist.
The arrangement did not have as much flowers as pictured. I am disappointed. Delivery was on time.
Delighted with the service and the ability of team to change the delivery date on late request!
Gorgeous! And lasted forever.
I sent these to my aunt for her 101st birthday. She telephoned as soon as they were delivered to rave about the arrangement.
I asked for pink roses..but u delivered light pink-yellow roses
Excellent service! I needed to order a special flower arrangement for our VP and picked up the phone and called Bouquets & Baskets. Melissa, the florist who helped me, was so friendly and knowledgeable about the flower arrangement I was looking for. It was delivered on same day and the flowers were gorgeous! Thank you for a great service.
I love it .... it’s really nice love the arrangement and the presentation ..thank u so much ....I’ll be purchasing again at anytime .
My friend recd the flowers on time and was very happy with them.....I did not see it myself.
I understand you can always create exactly what is pictured on your website due to availability of flowers. However, I expected at least the same fullness/ number of flowers, given that I paid for a premium arrangement. Also roses were ALL fully opened which means they have a limited longevity.
EXTREMELY professional and timely.
Very pleased.
I ordered the flowers on Friday at 4pm, the bouquet was delivered on Saturday afternoon. My daughter loved the flowers!!
My daughter loved her flower arrangement, she sent me a picture and it was just as beautiful as the picture!
I didn’t receive the right one
The flowers were beautifully arranged and arrived promptly on time. Great pricing and service. Would highly recommend this florist shop for all occasions.
It was not what I expected and the staff was very rude
Great service, would recommend to friends and family
Beautiful as always. The arrangement was absolutely lovely and why I continually order from this florist.
Doesn’t look like that on the photo. Not even close.
The expensive arrangement I received looked nothing like this one. The colors were random...should have been many varieties of pinks and green as shown. Ours had red roses, half dead lavender tea roses, white hydrangea, a peculiar color orchid and wilted white tulips, and the vase was solid white rather than the glass lined with leaves. For $165 dollars, I really expected this arrangement as shown. It was a big disappointment.
Hi,
I just received my delivery of the “breathtaking blossoms” bouquet. I have ordered this several times in the past and it has been fantastic. This time it was no where close to what was advertised! I have attached a photo and I’m sure you will agree much is missing from what you promise. I paid over $100.00 for this for a Mother’s Day gift and while I appreciate your service in the past, this is unacceptable! I understand it is a busy day, but this is nothing close to what you promise to deliver and it has been a great disappointment! Can you please respond as I would like to continue business with you as a local resident, but am very disappointed and feel taken advantage of.
image1.jpeg
Leo Coodin
Sent from my iPhone
On May 9, 2019, at 9:28 AM, Bouquets & Baskets wrote:
Order #9647342440
Order Placed May 9, 2019
Bouquets & Baskets
Same day delivery and made my time window to not wake up our baby. Not to mention made our anniversary special while Dadah was away on business.
Hearing my wife's reaction had me teary eyed in the office, couldn't have worked out better !! Thank You !!
Very Happy with this arrangement:-) in fact it was even more beautiful in person!!!! Delivery was made promptly all in all very satisfied.
The bouquet that I received was nothing like the picture. The overall shape didn't match the picture: the picture shows almost spherical shape of the flowers while the bouquet had a cone shape, the tint of the flowers didn't match the picture.
Amazing service! From the UK I ordered flowers to where my wife is working in New York for the week. They arrived same day and look fab.
Thank you!
Bouquets and Basket always comes through with beautiful flowers for our dance company and always accommodating even on last minute orders
Thank you for your service. Beautiful bouquet!
Very nice and very helpful. They made a change for me and the recipient said it was beautiful! I also was so happy they delivered it early! Bravo! Would definitely use them again and highly recommend them.
SERVICE WAS EXCEPTIONAL THE PLANT EXACTLY AS DESCRIBED
The arrangement don’t look the same. Also without the deluxe the flowers are definitely not top grade
The floral arrangement for my sister’s funeral was beautiful! I thank you for taking the time to make such a lovely tribute for my sister!
Beautiful bouquets as usual. Been ordering from bouquets and baskets for years, never been disappointed!
The flowers are always fresh and he bouquets always nicely out together.
Thank you bouquet and baskets for making a special day!
The flowers were beautiful.
Flowers arrived in excellent condition, staff was very helpful with meeting my demands of a tight window for delivery.
Absolutely beautiful bouquet gave me exactly what I asked for and even wrapped it in a burlap sack free of charge! Will definitely be back!!!
It was horrible!
I ordered a delivery for daughter's birthday from your shop. I’m disappointed and totally not satisfied with what I got from you. I paid so much money ($85) for something what doesn’t even worth 10 bucks!!! you are cheating to your customers using beautiful pictures of something you don’t even have! I want to get a refund or exchange it for the plant wich I paid for! My daughter was very frustrated. She had a flight tonight, and will be back February 23rd. Alla Fomichenko, Minsk Belarus
Extremely happy with this purchase, fast service, helpful staff when I called, their website was very fast and easy to navigate, I would definitely reuse their service again
Thank you for bouquet,, and delivery was on time. Just one comment regarding the colour of the flower,, was not similar to the picture.
Regards
Arrangement was beautiful. Always satisfied with Bouquets & Baskets. I recommend them for any occasion.
The flowers were beautiful, just looked bigger and fuller on the website. When I saw them in person I was a bit disappointed to see how smaller they were compared to the site. Overall all went well.
Thank you! He was very surprised and he loved the flowers. Sometimes you don't know what to send a Male in the hospital after surgery, but he loved it and I was very pleased! Thank you all the way from Jacksonville Florida!!!
Commande effectuée de France
Very good and fast service...the Flowers were beautiful!!
5 star
It was a very late request on a weekend for a sympathy basket but they stepped up and delivered a beautiful arrangement early on a Sunday morning. Much appreciated.
I ordered “premium “ size and bought for that ...but came too small and 2 roses was broken
Great service and beautiful arrangement. Thank you!!!
I’ve bern going to B&B for over 25 years and they have NEVER disappointed me. Highly recommend!!!!
Very pleased with service !
First time using this company and so had my doubts but they were put to rest with the timely arrival of my arrangement and the joy it afforded my wife.
The delivered flowers and arrangement were totally different than the flowers and arrangement we ordered. Different flowers, different colors, different arrangement and even a different shaped vase.
Beautiful flowers exceptional service.
Excelente work!!! I’ll definately keep coming back...
Apart from the vase, it didn’t look anything like this picture
Thank you! Above expectations.
The flowers sent were a lighter shade of pink and a different species of daisies and not arranged as shown. I like your shop bc it’s close to my friends, plus you have elegant arrangements. This delivery was not exactly as shown..
Great arrangement at a great cost.
Thanks for the wonderful arrangement, very professional and courteous. I shopped around and found that the company has the best prices. The arrangement was better than the others I've seen at a lower cost. I would definitely recommend to my family and friends.
Very beautiful and on time. Thanks
Great service! Quality and timing is everything to make an impression and Bouquets & Baskets delivered!
Delivered early and problem free. Arrangement was perfect!
Beautiful arrangement . My mom was right you do great work and give excellent service . Her name is Louise and always uses your services .
For what I paid, dissapointing bouquet and vase. Advantage was a quick delivery
Hi. I was particularly disappointed by what I actually received. They looked absolutely nothing like the photos portrayed. I won't make that mistake twice.
Nice flowers but not as shown, they were purple and white, not blue and white as expected. Purple Iris with white hydrangea and white roses. Still came in a blue vase which didn’t look quite right with no other blue flowers in my opinion.
The bouquet was beautiful, but not as in the picture, there were less flowers, altgough i ordered de luxe, which was meant to be with some more flowers. The good thing, it was delivered in time, in spite of some snowstorms.
Thank you so much. My cousin love them so much. I will always do business with you'll. From NC
The bouquet was nice, but the florist ignored my request to have it delivered in the morning and it came at 3:45pm instead. When I called to inquire where my delivery was at 3:00pm, the agent said to call back after 4:00pm. This was an unacceptable response so I pressed, was put on hold, and after 5 minutes on hold was told that it was on the next delivery and probably had arrived already. when I explained that I was at the address to which the flowers should have been delivered and that they definitely had not arrived, she put me on hold again and then just confirmed that they were on the next delivery. I live in a high rise doorman building and the delivery person just left them at the front desk instead of delivering them to my unit, so I had to go down and pick them up. So, altogether a nice bouquet but poor marks on the delivery execution. And really, when it comes to ordering flowers, that's half what you're paying for.
Amazing service. Would use again.
The arrangement was just beautiful. I was very much pleased with the colors, the flowers and the entire arrangement. I would give Bouquets & Baskets 5 stars for this lovely arrangement. Thank you so much.
The recipient was delighted with her flowers. Well done!
Ordered Teleflora's Victorian Teacup Bouquet but when our order was about to be picked up, we were advised that the tea cup set was broken. Our order was replaced with a totally different arrangement.
Thank you for delivering the flowers in a timely manner. However the flowers were only somewhat like the picture. The colors were too dark and contrasting and the roses too were smaller and of different colors.
Everything was fresh and amazing would recommend to anyone thank you so much for the flowers!
The arrangement was beautiful and elegant and even better than represented in the photo. Thank you for such a great job.
Your shop is a favorite of my daughter-in-law's, so I looked for you when she delivered her baby.
The photo is beautiful, and I chose to upgrade the bouquet. The photo my son-in-law sent of what was delivered was terribly disappointing. Short vase, perhaps only half the number and types of flowers pictured.. just very small and chintzy looking.
So disappointed. I won't tell Ann what I ordered. She'll feel bad that she recommended you.
The arrangement was as it is depicted on your website but the colors were not as shown.
Extra attention given when needed to make delivery. Recipient was very pleased. Bouquets and Baskets never disappoint.
The flowers are absolutely beautiful. My mother in law loved them!
The flowers were absolutely awesome! So stunning, unique, bright and in bloom they blew my son and daughter in law away!!
she loved the arrangements as did her co-workers....thank you