165 Reviews
I am sure your flowers were lovely but unfortunately my daughter did not quite like the colour scheme this time. In the past she always loved the choices I picked for her birthday. This time I ventured the "Designers Choice" and it was a bit disappointing for her.... thank you nonetheless.
Absolutely gorgeous flower arrangement, as always! My Mother said it made her 87th Birthday really special! Thank you!
Excellent product and delivery.
Bon Fleur delivered a beautiful bouquet for my friend's birthday. The selection process was easy to see what I was sending, ordering was easy, delivery perfect and the presentation looked lovely according to my friend. It made her day! Thank you, Bon Fleur!
Absolutely gorgeous - almost exactly like the photo and my mother adored them!! Home run.
Christie Ulrich loved the flowers and they were deluvered on time.
Stellar experience, so thrilled with how everything turned out! Thanks so much!
The arrangement is outstanding and the team was wonderful to work with - delivery has to be shifted and they were very accommodating. Highly recommended!!
Spectacular quality and service. My sister sent me a picture, and the arrangement was gorgeous- even better than the picture online. It was delivered within a couple hours of my order!
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Florist's Response:
Thank you!
The perfect "get well" pick me up arrangement in the dreary winter months of limited color!
The most beautiful flowers and they delivered so quickly even with the holidays! Thank you!
Beautiful, as usual! Happy Holidays!
Every time that I have sent flowers from this service the recipients gush over the quality of the arrangements. Bon Fleur has never let me down. Always dependable and always excellent!
Recipients loved it. My experience with Bon Fleur has always been exceptional!
Beautiful arrangement as always and great customer service, thank you
Amazing flowers and service as always
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Florist's Response:
Thank You!
We LOVE our job!!
The flower delivery was perfect, the flowers were stunning on arrival and continued to bloom and become more beautiful for a full week!
Well done Madeline and Bon Fleur staff, thank you!
Gorgeous birthday flowers for my Mom!
My girlfriend absolutely loved them!
Excellent presentation and on-time delivery service.
Just a wonderful arrangement. Due to Easter
demands there had to be a switch in flowers, lilies instead of orchids, wished they had been white lilies as it was Easter rather than pink but all in all, the arrangement was a surprise and it was greatly appreciated. The quality of the arrangement was superb.
Easy to order and my dear friend was the happiest recipient on her Birthday. Well done Bon Fleur.
Always so great! Never a doubt with you guys!
Lovely arrangement--tho it has not aged very well. And arrived very late on Valentine's Day evening. Practically bed time. So a bit disappointing.
Timely delivery and joyfully received by the recipient thank you
Just beautiful flowers and very nice staff.
Your flower arrangement was loved by the recipient who commented how beautiful it was and brightened her day.
Very pleased. The bouquet was beautiful and well put together. The florist was very helpful and had the arrangement ready for me to pick up when I asked.
It wasn’t exactly like the online photo but my daughter was pleased.
Thank you for delivering this beautiful arrangement in good time for our relative’s funeral.
Unfortunately, the flowers I ordered for my Mother (for Mother’s Day) never arrived. No notification. I ordered four days in advance. On Saturday, after the flowers didn’t arrive, I called and the voice message said that they had a record amount of orders. Seems odd to just be discovering that the day before Mother’s Day. Whoever wasn’t going to get their order by Mother’s Day should have received a notification.
Beautiful & my mother was thrilled. Thank you!
An absolutely beautiful floral arrangement. Fresh flowers arranged in a lovely clear glass vase!, our friend was thrilled to receive ! Many thanks!
They are beautiful just thought it would be larger. Thank you.
Beautiful arrangement delivered on time
Bon Fleur has been a part of our daughter's birthday for a few years. We live in Texas and her sweet family resides in New Canaan, CT.
The service is amazing and the flowers are stunning. Happily, the customer service is exceptional as is the product and delivery.
Thank you for helping us enjoy her celebration in this gorgeous way! Stephanie S.
This arrangement was absolutely stunning!!!!! I live out of state but always use this florist to send flowers to my friends who live locally. Thank you for your amazing work!
Flowers delivered on time, and were beautiful.
Beautiful. As always, a fantastic experience ordering from Bon Fleur!
Always great service and arrangements from Bon Fleur!
Designers choice is the way to go! Beautiful arrangement, as always!
lovely selection and perfect delivery, thank you so much!
The flowers arrived on time, and were so appreciated. They were so special at a time we are all so busy to take time to enjoy the truly special touches. Thank you so much!
Thanks for the beautiful arrangement and timely service.
y'all were very cordial and helpful and delivered on schedule ...just forgot to send me a photo of the arrangement...but they loved it and was more than special with the crystal angel incorporated. thank you very much, Dot
The arrangement was beautiful and timely.
Beautiful flowers, but dropped at the wrong house (despite correct address)
Beautiful flowers, expedited so quickly, incredibly friendly staff. Best customer service!
Arrangement was elegant and gorgeous! I have been ordering from Bon Fleur for years and they never disappoint! They use really fresh flowers and their flower arrangements last
longer.
My friend was so touched to receive the most beautiful, floral arrangement. Thank you, Bon Fleur, for carrying out my wishes.
Gorgeous bountiful arrangement, quick and easy delivery,. Wonderful experience.
As usual, our arrangement was just perfect! I know you guys are under pressures that the general public doesn’t understand…thank you for quality product and great service!
Beautiful flowers and great service
I ordered flowers for my Mom on Valentine’s Day. Although they were really busy they delivered the flowers same day. The flowers were just beautiful It was so easy too all on line. Thanks to the wonderful floral designers
The arrangement was a bit different than what I thought it would look like based on the website picture, but I understand that certain flowers are not available all the time. I just wish I could have had the opportunity to know what flowers were going to be used in the arrangement. All in all, my experience was fine. I have used this florist for many years and always had no issue. I will continue to use them. My daughter in law and son were very happy with the arrangement and that is what matters the most.
Beautiful arrangement! Very courteous service.
Always top quality floral arrangements! Everything is absolutely beautiful!!!
A stunning arrangement and the customer service is above and beyond!
My wife really loved the flowers!
Thank you for the fine service.
These were a thank you gift and the recipient loved them! Thank you.
This florist is amazing! The web sight
Made selection so satisfying and when the recipients sent me a photo of your wonderful arrangement … it acceded all expectations! Seldom do you get more than you ask these days… in this case
I was blown away! Thank you!
Very professional service, yet personal and efficient. I would definitely use again.
Flowers were lovely and delivered on time!
The arrangement I ordered from Bon Fleur to celebrate the anniversary of my daughter and son-in-law arrived on time in perfect condition. The flowers were fresh and beautifully arranged with more floral material than I anticipated. I am happy to have found a New Canaan florist I can depend on for future gifts.
The Star Light flower arrangement is simply
gorgeous and elegant. My friend absolutely
loved it! The size of the wooden box is
considerable, the flowers are fresh and in subtle but vibrant colors. I think it is great value for one’s money.
It was an 80th birthday gift and seemed to please the crowd! Thank you.
I ordered the above arrangement. My friend sent me a photo. Flowers were hydrangea instead of Lily /orchid. I wish they had called me as I would have changed my order. Very poor customer service. I will not use again.
Hi, my daughter-in-law loved her birthday gifts! I was a little disappointed to see from the picture that the vase was not the beautiful blue glass one pictured. Johnna
The only florist we would use in New Canaan. Lovely flowers....again!
Lovely arrangements and always efficient service.
Bon Fleur is the best!
Beautiful flowers. Fresh.
Beautiful arrangement and flowers . . . outstanding service. Bon Fleur is the best in the area
It was beautiful but for $150 it was too small.
My beautiful friend in NC is at home quarantining with her college age son for her birthday weekend. Her comment was that these flowers made her otherwise dreary birthday much sweeter. Thank you for delivering them on time and making them so pretty.
The flowers were perfect, exactly as pictured. Thank you
I ordered one dozen long stemmed red roses for my girlfriend for Valentine's Day. They were stunning . They most certainly looked exactly how I had expected them to look from the picture on the website. I highly recommend Bon Fleur!
This was fantastic
Very large and beautifully arranged
The bouquet was absolutely beautiful and the recipient was very appreciative. What was even more impressive was the persistence of the staff to deliver them. They called the recipient repeatedly to confirm someone was home to receive the bouquet (can't let it sit outside in the cold!), but were never able to get in touch with her. After working with me on alternative phone numbers to use, they were able to get in touch with her AND still deliver the same day (it was nearing 7pm at this point). The woman I spoke with was willing to drop off the flowers on her way home! Great service, beautiful flowers.
I ordered from Colorado for my sister’s birthday. I received confirmation that my order was promptly delivered as per my requested date. My sister raved about the freshness and creativity of the arrangement! Thank you!
Ordered this bouquet for my Mother's 93rd birthday. She was thrilled, and the online process was painless. Many thanks!!!
The recipients are very happy with their arrangement that we had Bon Fleur send. thank you!
People in the shop are very helpful and nice service, I love the little Angel. And flower Arrangement they create.
Outstanding arrangement and really exceeding expectations.
It was just what I wanted!!!!
Just beautiful
Bon Fleur went out of their way to ensure that the gorgeous floral arrangement was delivered in a timely manner. The recipient sent a photo of the arrangement, and it was true to the website depiction. Thank you for your outstanding service!
Excellent service - timely and great communication. Beautiful flowers thank you!
Very pretty. Granddaughter loved it
It was a nice enough arrangement. Had more filler "supermarket" flowers and fewer roses than pictured. Some died without ever opening.
The flowers were beautiful but customer care wasn’t great. I had called to check in on delivery time for my same day order and was rushed off the phone by the woman at the shop. It was unprofessional and not a pleasant experience. When you’re spending money on a special moment you should receive customer satisfaction from start to finish.
Expected more for price. Basic and unimaginative
Perfect and met all our expectations.
Very nice assortment. All as expected.
I ordered a"pick me up" kind of bouquet fora dear friend. I even had to request an adjustment to the delivery time. The flowers were gorgeous and the delivery was perfect! Highly recommend.
The reason i use Bon Fleur is that I can always rely on them to send beautiful arrangements and as a New Canaan resident i would rather spend a little more to support our local businesses.
The arrangement was lovely. Website very easy and convenient way to shop. But flowers delivered 1 week earlier than clearly specified. Good thing it wasn’t for a surprise party! And I thought Premium would be a lot bigger. But will still use again.
My daughter sent me a photo of the Roses. Sorry to say they didn't look very fresh. Hope she will get some pleasure from them. Ordered from you before and have been pleased.
My daughter showed me the picture of the flower arrangement when she received it. It looked lovely, she loved it! And most important of all, it did not disappoint me. Thank you,
Beautiful arrangement and really prompt service. We live in DC and appreciate your website helping us with New Canaan delivery. Well done!
Thank you once again for making my daughters day, she loved the chimes. Myself living in England you always deliver, presentation lovely brings us closer!!
My niece was thrilled with the stunning flower arrangement.
Seamless experience and excellent customer-service. The flowers turned out beautiful
Arrived on time and are beautiful!
Your web site was easy to use. The flowers are beautiful and were well received! All first rate!
As always, Bon Fleur assembled a stunning floral arrangement for Mother’s Day. The online ordering process was simple and allowed me to communicate my requests easily. My family is so grateful that Bon Fleur is still operating during the pandemic, as they bring us some much needed happiness. Thank you!
My wife Ellie loves Bon Fleur so not only was she happy with the beautiful flowers but happy it came from Bon Fleur. Thank You!
The beautiful bouquet was a big hit with my wife on our anniversary.
Thank you
The custom bouquet was very pretty.
The order procedure online was easy and the delivery time was quick. It is a pleasure to continue to support Bon Fleur from afar as when I lived in New Canaan it was my go to florist. The arrangements are creative and thoughtful.
Their flowers and arrangements are always beautiful ! Excellent florist.
Bon Fleur always delivers fresh, beautiful arrangements. They were delivered on time as always, and my in-laws loved them!
Excellent service can always count on them !
I ordered this beautiful arrangement for a nurse who is working during the coronavirus pandemic. She was thrilled with the beautiful flowers and it arrived on time. Thanks so much for making her day a little brighter!
A lovely, colorful arrangement made it through the pandemic without a hitch. Kudos to you and thank you!
So pleased that Bon Fleur was open during this COVID-19 crisis, and it was a pleasure supporting this local business remotely from California.
I called first and left a vmail. The outgoing message directed me to their website where I was able to place my order for same day delivery. In the meantime, I received a return call from the owner who is operating on her own right now, and making all of their deliveries - yet she took the time to call me back and thank me for my order!
My flowers arrived on time, and were beautiful, and very well received.
Merci beaucoup, Bon Fleur!
A beautiful arrangement arrived and made our friend so happy. Thank you!
Thank you for getting the arrangement out so quickly. My sister sent a photo- it was very colorful and fresh but super tiny.
Stay healthy, be well. Thank you
Kerry
Its better when you go into the store. It was much smaller than normal when you go into the store for the price, and it is the second day and the flowers are wilted over and pretty much dying.
When I pick them up in store they last at least a week, definitely more than 2 days. I will continue to go to the store as the arrangements are great but will not order online again. Hope this helps.
Florist Response:
Hi There Mr. Ettinger, I as well am not happy that you are not! Please send a picture of the arrangement so I can see what possibly went wrong to my email address. I would like to send a replacement, please call me to schedule a delivery time. Best Madeline
Spectacular. I love the quality of the arrangements and the delivery from Bon Fleur.
Stunning flowers! My friend is thrilled to receive them! Thank you Bon Fleur.
Flower selection was great (recipients said they are beautiful) and same day service with online status updates were very helpful. Will be using Bon Fleur again!
Ordered online from Texas. The arrangement arrived the next day, as requested and the recipients loved it. They sent a photo and it looked just as I expected. Great results! Thank you!!!
Paid $125 for an arrangement that even in the city would be $80. Save your money, go to earth gardens.
A very lovely arrangement was delivered to my friend on her birthday. We used to live in New Canaan so I know you do good work. We now live in Beaufort SC. I’ll use you again,
My friend says that her mother's flowers were beautiful. Displayed right next to her casket at the "Wake"! My sister also was there and said they were "perfect"!
Thank you for a timely delivery and a beautiful arrangement.
Arrangement was beautiful and delivery
on schedule.,Recipient was delighted!!
Bravo!
Beautiful arrangement, as shown in photo, delivered when requested!
Not nearly as nice as my previous purchase. Seriously doubt it was put together by the same person.
Flowers are already wilting.
UPDATE:
Madeline contacted me after my review and was disappointed as well with my experience. She made sure a new FABULOUS arrangement was delivered the next day.
Very pleased they chose to do the right thing and would highly recommend them to anyone!!!!
Beautiful arrangement, imaginative, colorful, fresh and delivered on time. All good!
Wow! Gorgeous flowers, packaged against the zero degree weather, delivered two hours after I placed my online order. Thank you for your wonderful service! I will use you every time I need flowers in New Canaan!
The website was easy to use and the choices were all lovely. The recipient was extremely happy to receive the arrangement and can’t say enough about how beautiful it was. Thank you!
WHEN VISITING MY DAUGHTER I SAW THIS ARRANGEMENT I SENT HER AND WAS VERY DISAPPOINTED. THE 3 AMYRILLIS WERE NOT
NEARLY AS PRETTY AS ONES I PHOTO. THE WHITE HYDDRANGEA
WAS ALSO WILTED. NOT SURE IF I WILL ORDER FROM YOU AGAIN.
THIS ARRANGEMENT WAS NOT WORTH THE MONEY.
I simply shared my wishes for a particular bouquet online and the one Bon Fleur created was beautiful and much nicer than I could have imagined. Thank you Bon Fleur!
Unfortunately, the arrangement did not meet expectations. Lots of filler. For the price, it disappointed.
Great job!!
Beautiful arrangement.
Flowers were so fresh
You have a new customer!
Richard Feil
We thank you for the beautiful arrangements
Amazing and professional service!!
Bob Fleur was out of this plant but called to let me know sent a different type that I was told was really beautiful.
A nice arrangement but it was quite a bit smaller than I imagined given that I ordered the "upgraded" Premium size
We sent the flowers to an “new mother’. She said they were lovely.
E.Malkin
The beautiful arrangement was delivered early on the day requested. Everything went perfectly. The new mom was delighted with it!