56 Reviews
Great experience and follow through for last minute balloon bouquet and chocolates.
Thank you
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Florist's Response:
Thank you
It was beautiful, but wasn't as described.
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Florist's Response:
Good morning, Kristi
Thank for the honest review. We do our best to make all our arrangements beautiful, but sometimes we have to change white daisies for yellow when yellow is not available.
Zontini
Not only did the picture on the website not do justice to the actual arrangement it was well priced, delivered on time and set up as the main arrangement for the centenary of life. They will be my go to florist for this area for all future needs.
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Florist's Response:
Thank you, We do our best to do a great job for our customers always.
zontini
Arrangement delivered looked beautiful, and even the process of ordering and having it delivered was a breeze. 10/10 recommend & will order from them again!
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Florist's Response:
Thank you,
I appreciate your review. Look forward to serving you again soon.
Exceeded my expectations in every way.
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Florist's Response:
Thank you,
Happy Thanksgiving to you, and your family
I wanted to purchase something for a friend who was having a rough day and it completely brightened her mood! The arrangement was absolutely beautiful! And I was able to get same day delivery as well. This was overall such a wonderful experience.
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Florist's Response:
Thank you so much for this great review. We strive for a great experience here at Zontinis Event decorators Flowers and Balloon.
Professional, Knowledgeable and Friendly is who we are.
Thank you again!!!
The flowers were gorgeous! Fast delivery. Excellent customer service - I received a call to tell me that a particular color of flower had not yet opened, but that a beautiful pink was available. I've never had a florist call me to ask about substituting colors. I really appreciate the consideration Zontini had for me & my recipient. I will go to Zontini for all of my future floral needs in Virginia Beach. I order online from New York & I feel comfortable that I will get what I pay for with Zontini.
Thank you so much!
Kelly Fox
This was my second order from Zontinis and I was very impressed with both arrangements. Flowers are very fresh and colorful - made for a perfect Mother’s Day Gift.
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Florist's Response:
Thank you for your kind words. Very encouraging to hear how we are doing for our customers. What we strive for here at Zontinis Event Decorators Flowers and Balloons is great customer service, beautiful fresh flowers, and your experience with us. We appreciate you as well allowing us to fill your floral needs.
This was a truly horrible experience. I ordered flowers for my mom for Mother’s Day. On Sunday, I received an email saying that the flowers had been delivered but unfortunately they had not been. When I called to ask about the flowers, the man on the phone, who claimed to be the owner of the company, immediately started yelling at me declaring that I had called to move the order back until Tuesday (which was not the case). I would have completely understood if he had just explained that they were overwhelmed with orders and couldn’t get the flowers there in time, rather than create an intricate lie and become defensive. My mom eventually got the flowers after multiple phone calls, but the way this man treated me over the phone is truly inexcusable, and I will not be buying flowers from this company ever again.
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Florist's Response:
Its unfortunate that you feel you had an horrible experience. We take pride in our customer service, quality, and your over all experience. If what you said was true I would not reply.
The facts are you are not being truthful. You tried to pull one on us to get free flowers, and it did not work. May its worked at other flower shop. You did place an order for delivery May 12. Then
you call me and changed the delivery date to May 14. You didn't call me May 12, or May 13, you waited until the flowers were delivered on the May 14, and right after the delivery you called me. I was in the warehouse coming into the work area I heard you leaving a message saying your mom did not get her flower may 12 and you want a refund to your card. When I picked the phone up you repeated the information again, and added send you a picture the flowers left on the porch. I pulled the order and delivery log. That when I saw the note you called Saturday May 11 and changed the delivery date to May 14. You said you didn't get the flowers then you said send you a picture of the flowers left on the porch. Our delivery log stated the flowers were left at your moms door, and you knew it. that why you ask for the picture. You told me your mom didn't get the flowers Therefore you were trying to scam us for free flowers. What you didn't like that I called you on it. I didn't raise my voice and yell at you. We do not have all these 5 star reviews as you can see because I disrespect to our customers. that is not how we do business here. I cannot apologize to someone who tries to scam us as did.
It was a beautiful arrangement . . . I was hoping for the vase shown, was in a white basket instead which was nice but I really loved the vase so that is the only negative . . .
I always use Zontinis for flowers to my relatives in the Virginia Beach area and have never been disappointed. They always rave about the arrangements and freshness of the flowers.
The flowers I ordered were white roses and peach gerber daisies and all white were sent. Disappointed
I am so pleased with the flowers!
Ordered for a December birthday. My sister loves it and said it smells good too!
Great job!!
My friends were very pleased with the centerpiece they received for Thanksgiving. I am happy they were surprised as it was delivered in the AM as I requested just the day prior.
It’s my second time using this company, which the recipient and I have both been pleased. Every flower/rose looked like they were handpicked with love and care. I’ll definitely use them in the future.
I was told the plant was beatiful
My order was timely. Delivered by a kind and nice staff. Fresh arrangement that my family loved.
Thank you
Sheila Schubert
You did a fantastic job with this arrangement. The flowers are beautiful and very fresh upon arrival. Ordering was more than easy.
Zontini has become my go to florist in Norfolk Virginia Beach area.
Easy order online! Delivered on time! Recipient loved the pooch!
I was very satisfied with my purchase through this florist. The owner and designer went away above and beyond for me during a sorrowful time would recommend them to All
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Florist's Response:
Thank you for your honest review. We appreciate your business!
Delivery on time, communication was good, the specialty balloons were as ordered. The 3 ceiling ballon bouquets were worthless - no helium and had to be attached to the wall so not as ordered and disappointing. B
I can always trust that the flower arrangements I order from Zontini’s will be prepared beautifully and delivered with care. The staff is exceptional.
Beautiful, you did an awesome job and totally made my sister's birthday. She said your delivery guy went above and beyond to make her whole experience great. Thank you, I will be using you every time I need flowers in Virginia Beach area
Thank you Zontini! Gorgeous arrangement?
Second time using Zontini for flowers. Great reslt each time.
The arrangement was so pretty and colors coordinated with her other gift perfectly! The only issue was the card did not have the complete message written on it. I am not sure if that was due to user error on the online ordering process. Overall, great experience and good customer service!
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Florist's Response:
Good morning, I do apologize that your message was cut off from your recipient's card. It is a computer-generated process if you ordered online. We do appreciate your business as we strive to provide quality service.
5-star service & experience! The flowers & balloons were awesome…my mom loved them. Thank you so much Zontini!!!
I have never written a review before but I felt like I needed to. The flowers were alright, but definitely not worth the price. I would buy flowers elsewhere.
Centerpiece was as expected, and recipient enjoyed the presentation.
You sent me a request for a review-Ok you asked for it!-I ordered this bouquet for my cousin due to the death of her mom, my dear aunt. I am in CT she's in Virginia Beach and I could not attend the funeral and I felt the color of this particular bouquet would be perfect because it's theme is purple and that color in flowers reflects beauty but in a solemn dignified look as opposed to yellow lets say that is more cheery-Right? Because I wanted something they could bring to the memorial to place among the other floral arrangements that i'm sure they will have there that would look nice but reflect the solemn mood of the event-and then they could bring them home and enjoy them there- Well while the flowers were lovely (as a bouquet would be) they were totally different flowers and colors I chose (pictured here)-if you were a toy store and I ordered a barbie doll and you deliver a GI Joe for my grand daughter should I be happy? Ok so in your description it says if you don't have something you will do your best to match it but this was extremely different not one flower was matched! I ordered purple-you gave me orange and pink! totally different color scheme! Hello!? just match the photo best you can! and it was not premium quality (should have been a bit nicer (eg. more flowers) for that extra 20! if you don't have a particular flower or accent you can substitute but to totally just make up a bouquet of your own making that is totally different is not what was supposed to be done- you have my number you could have called to explain-even the vase was different ---no way were the flowers worth more than maybe 40-50 tops - So total maybe 70-75-I paid 121! You need to stop being greedy and add some more flowers and try to match what people choose (pay for)-if I want purple and lavender then thats what you should have done-not pink and orange! if I ordered white and you did orange is that ok? or reverse it if I ordered orange and you delivered all white-cmon! WTH? So bottom line -if you order remotely from this business just ask for a pretty bouquet because they will not deliver what you pay for anyway- better yet DON"T WASTE YOUR MONEY they take advantage if your not there in person and OVERCHARGE --it's called greed and it's that kind of thing that leads a business to go under. if I ever need flowers delivered again I will be calling someone else.
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Florist's Response:
In response to your review. When a customer writes a review that assonates the character of a person that you do not know really speaks more about the writer than the person being written about. After reading the review the detail that you used to describe the arrangement was so detailed you must have received a picture. I told you the arrangement that you were describing was not the arrangement I sent to your family The arrangement I made was purple as you ask for. I also ask you to send me a picture to verify that the arrangement was not the design I made. You have made no reply to this day.
Beautifully arranged and timely delivery— top notch service all around!
I ordered flowers for Mother’s Day at the very last minute online. They were the only company that had any availability for next day delivery. They arrived on time and it was an absolutely breathtaking arrangement. I would certainly order from them again and would highly recommend!
This was my first time ordering from here. WOW- beautiful arrangement and was delivered first thing in the morning. Define will be reaching out again. Thank you all for making Mother’s Day remarkable.
This arrangement was delivered online during a virtual celebration. The recipient was pleased.
The arrangement of flowers is beautiful. They were delivered on time. Great service!
A wonderful selection of arrangements and everything from soft to vibrant colors. Was very happy with the arrangement I selected for my mom's birthday and she was very pleased. I will definitely order from them again.
beautiful flowers. awesome delivery. will use again!
Beautiful, delivered on Valentine’s Day which was Sunday. Thank you so much!!
I looked at several florists in the Virginia Beach area while out of state. I found the perfect arrangement here. Easy website to navigate. Checkout process was simple. Flowers delivered on time and just as beautiful as the photo. Gave me a lot of confidence for a long distance purchase. Will definitely order from here next year. Thank you! My aunt loved her flowers.
Absolutely gorgeous arrangement!!!
So very pleased! Thank you!
Great job . One is always skeptical when they live in another state and have flowers sent to someone who is in another state. But I do know who ro contact in the future..THANK YOU
My Loved one was extremely pleased with the arrangement. Their exact words were " They Brightened My Day". Mr. Zontini, it's been a pleasure working with you. Your fellow Indianapolis friend.
Respectfully,
Mr. Deris Elliott
Your photo of the Balloons Everywhere bouquet is very misleading and not representative of what is being purchased. The photo shows around 24 balloons which is TWICE as much as what is included in the bouquet (when you read the small print). To avoid other disappointed customers, you should use a representative photo.
Beautiful flowers and very fast delivery! I placed the order and they were delivered within 2-3 hours
This flower arrangement is absolutely beautiful. A stunning take on the bleeding heart. My sisters were very pleased with my selection. Definitely check Zontini's out the next time you need flowers.
The bouquet was exactly what I had hoped in this arrangement. I'm so glad I opted for the extra flowers as it made the gift all the more vibrant. The recipient is a self-professed "not a flowers person," and even she gushed. Ordering was easy and reliable, great price point. Happy to whole-heatedly recommend.
Beautiful flowers delivered promptly. Excellent florist- highly recommended!
Loves them. You did a wonderful job thank you so much.
We sent these to our 99 year old neighbor for Mother’s Day. She was thrilled and called me to come and see them. They were gorgeous. I have ordered from Zontini’s before and have always been happy. They have become my florist of choice!
I sent these to our daughter-in-law who is expecting our first grandchild. She immediately called me to tell me how beautiful they were. She sent me a picture and they were even prettier than on the website.
My Mother loved the flowers and balloons. The flowers were delivered on time and with my exact specifications.