191 Reviews
I placed the order online with special instructions to deliver between 1:30 and 2 pm on said date to my church. The delivery person arrived at 12 and no one was at the church BECAUSE IT WAS TOO EARLY. This was an in convenient and disruptive. Luckily we were able to find the early delivery. Please aim to do better.
Las frutas no estaban frescas
Beautiful flowers unfortunately they didn't get delivered untill 8:30pm
It was a mother's day gift basket that I had ordered a week in advance.
Excelente Service Thank You
The delivered product was a potted plant instead of a white lily bouquet. I had to contact the shop and they sent someone to replace it for the correct one.
What I ordered and what I received was completely different. I went to pick up my arrangements and they couldn't find it. So took someone else's arrangement and just added a couple of extra flowers. It wasn't what I paid for. This is probably one of the worst florists in the Bronx.... Negative 10 stars.
I was glad to have a photograph emailed to me of my delivery made yesterday. I placed my order from California to a hospital in NYC and I am glad to know they arrived. It is a great service to someone not in the area to know the service was made. I will order from Your Red Roses again because of this.
Well, its very disgusting when you order online the product and the company just send what ever they want. The show red rosed and pink flower and they send purple and white flowers. I need a name or number to talk with somebody about tgis situation
Easy ordering from the UK, delivered on time and excellent communications throughout.
The flowers arrived as promised :) The picture of the arrangement my friend sent showed us they were absolutely beautiful. She said they were "lovely and smelled wonderful".
I live in the state of Florida and my friend was having surgery in a New York hospital. Your excellent service and value allowed us to brighten her day with beautiful flowers. Thank You !!
I had some purple flowers added. It was ABSOLUTELY AMAZING!
Delicious and as pictured
Thank you, the flowers were beautiful.
I asked for some modifications to this design to have pink roses, add baby breathes and faux stones in the center of each rose.
It looks amazing!!!
Thank you Your Red Roses!
She loved them, great service.
This place is amazing. I ordered flowers for someone's birthday. The customer service and truck drivers communicated with me regarding the delivery as I was concerned if the person received it or not. I give them a 5/5 and if anyone needs them for last minute deliveries this is the place to go.
It was a great experience. My loved one was surprised and loved the flower arrangement.
My directions were followed to a T.
Thank you!
I’m always pleased with all orders I’ve made with your red roses. Mother loved arrangement. Thank you. This is definitely my place to go when in need of gift.
Terrible experience. My daughter never received the flowers I ordered for her for mother’s day
Flowers did not have the baby breaths. Disappointed
Flowers were delivered on time. However, I asked for a picture to be sent to me during delivery because they are for my elderly grandmother who does not know how to take a picture and send it. I never received the picture. I called. They said I would have to call 1-800 flowers because the order goes through them even though the company I hired is your red roses. So I have no idea how the flowers look.
The flowers were Great. The color very pleasing to the eye and my niece was over the moon to receive them. Will definitely be using the service again. THANKS
DAWN SIEVERS
The arrangement was not like pictured. I spent 87 dollars and did not get a pink bouquet. It had many purple daisies and not the pink roses and a cheap container
The flowers were beautiful
I want to thank Carlos for resending the beautiful Roses to my little sister for her Birthday due to a Mishaps in her building. I called Carlos to inform him what had occurred and he kindly stated “No problem “ I will take care of everything. In which he did!! The Roses looked beautiful and My Sister was surprised.
Tomika
Order #3842924337 Sunflower surprise was NOT DELIVERED. We are VERY DISAPPOINTED and request our money back.
The order was not delivered yesterday And I have to ask for my money back.
I am very disappointed.
The recipient said her flowers were lovely
Attn: Customer Service
Not impressed nor happy with my purchase. Does not represent what the picture is on your site. I am aware if certain flowers are not available you replace them with something else. I am also not happy with the delivery service. I have ordered from you before and my previous order was delivered in a box for stability. Which was impressive of the care you took.
Since there is a delivery fee it should have been secured as the last one.This time the flowers were delivered without a box which made the vase unstable and the person that received them was the spouse of the intended recipient which is disabled. The flowers fell over and water spilled. Which means, if they would have been left outside their door the vase would have fallen over and definitely would have broken.
I am grateful the vase did not break which would have caused harm to the person who received the flowers.
Attached is a picture of the arrangement which looks nothing like the arrangement you have on your site.
Unsatisfied Customer!!!
First of all I made my order on August 9th for today August 13th and my lady still did not received the order. I was told it would be delivered today so yes this is not a good review.
Beyond Beautiful
When I opened the door and the saw the delivery guy with this arrangement I immediately told him he had the wrong office. Lmao. This had to be one of the most prominent, exotic, beautiful, gorgeous, exquisite, radiant and spectacular roses arrangement I had ever received. Everyone in the office complimented on the huge arrangement eager to hear who the sender was. They ooooohed and awwwwwed, taking pictures and videos. Thank you my wonderful friend ❤️
What I ordered and what was received were two COMPLETELY different plants. The pot/basket was different and way lower quality than pictured. For the price paid, this was beyond disappointing.
cannot call - no one answers. This is the first time after many orders from you that I was very dissatisfied. The arrangement came without any water and the hydrangeas were all dying. many fell apart. Very embarrassing to say the least since it was sent as a gift for an Easter Party I went to with the family. I want credit back!
I've received the gift. I apologize for not receiving the for call. But the delivery was sent to the wrong floor. My wife is happy with the gift.
Thank you
William Velázquez
This florist NEVER disappoints me! The arrangement looked more beautiful in person than it did in.the photo.
Thank you Your Red Roses!
Loved the flowers and chocolates only negative is I ordered two balloons only one was sent
The catalog picture has better appearance the then live arrangement.
The arrangement received was absolutely remarkable! I love the floral arrangements from this shop but the one received yesterday wad ABSOLUTELY BEAUTIFUL!
The receipent was blown away and other complimented the arrangement as "so beautiful" The shop honestly out did themselves with this one.
Thank you Your Red Roses!
The Pointsettias they delivered to my friend were beyond beautiful! Delivered with such beautiful wrappings and bow! Bravo !
The roses are beautiful and we’re brought with care.
I always purchase arrangement from this florist. The flowers are always fresh, the arrangements are beautiful and they look very similar or exactly as shown in the photo. The recipients are always impressed with the flowers.
My mother loved it. Beautiful work. I’ve ordered before and always pleased. Thank you.
Gracias por brindar un servicio excelente
The flowers were gorgeous! My mother loved her Mother’s Day gift. The arrangement was beautifully done. The flowers picked were so pretty. The colors were lively and the arrangement had more flowers than I anticipated. Very happy with my order. Will definitely order from YourRedRoses again!
I requested a change of date for delivery and they accommodated me. My daughter was delighted with the arrangement.
My mom love it !!! Highly recommend it.
Great selection of flowers and delivery was great
Beautiful! On time and looked exactly like the website picture. So vibrant and pretty. No regrets. Thank you!
Beautiful arrangement as always... but they put a decoration in it that said Happy Birthday when it wasn't for a birthday... not a problem though it made for a good laugh.
My first complaint is that this delivery was made a day late after three follow up calls by me to the florist.
As you can see, this adorable arrangement looks like a cute little dog. The arrangement that was delivered is not at all what I ordered. Yes , there is a grouping of white carnations - not at all in a dog shape - not at all like pictured.
I am furious as this was close to a $100 purchase. I welcome a follow up call to discuss and am happy to provide photos of the arrangement that was delivered ( the day after my daughter in law's birthday )
Lesson learned. I will NEVER use this florist again.
I OREDERED THIS FLOWERS ON FEB 14 2022 AND THEY WHERE NEVER DELIVERED I CALL THE NUMBER THEY HAVE ON THERE WEBSITE AND NEVER PICK UP , BAD SERVICES WILL NEVER BUY ANY THING FROM THEM AGIAN. AND AM STILL WAITNG ON MY REFUND.....
You Goes Are Full Of Shit Never Delievered Shit And You Took My Money But Its All Good I Never Lose So Enjoy It For Now Worst Company EVER! Should Of Never Lied And Not Do Yall Job Played With The Wrong Mob Bosses Son
Thank you su much. Perfect
Worst flower shop , I don’t recommend it
As always they did a phenomenal job. I ordered for a next day delivery before 2pm and was told that it actually arrived before 8am.. that I was extremely pleased with. This is definitely one of my go to flower shops
Thank you the flowers were beautiful as always at your red roses the flowers are always prepared with lots of Love ❤️
She was very surprised, Thank you for your service & the delivery.
Timely, efficient, and put real care in the arrangement to fit for the occasion. Thank you for making someone’s day.
Timely & flowers were gorgeous. No hassle at all.
Excellent service, fast and professional
Lack of Communication.
Delivery was delivered late after office work hours.
To purchase 2 orders online must be done separately Can't placed both orders together.
Customer service are unprofessional, unfriendly or courteous, speaks to you in a rush & with attitude. WILL NEVER BUY OR RECOMMEND THIS PLACE FOR ANY ORDERS.
Yo Puse la orden q la hicieran delivery a las 830am y eran las 10 y no sabia nada de la orden. La persona q cumplio anos no recibio El arreglo, por q a las 10 ya se habia ido a trabajar, le llamaron por telephone y se arruino la sorpresa.
I placed the order that was delivered at 830am and it was 10am and They didn't know anything about the order. The person who had her birthday did not receive the arrangement, because at 10 o'clock she had already gone to work, they called her by telephone and the surprise was ruined.
We want our full refund for this purchase. The flowers received don’t look like even close to what I ordered
Perfect and fast delivery
I made a Last minute order and they accept it with excellent delivery and beautiful flowers!
My cousin was really surprised, said the fruits were fresh and well decorated. Her favorite were the pineapples coated in chocolate with happy faces. Delivery was on time. Excellent service. Thank you!
I had a really great experience. I ordered flowers for my mother and also for my mother in law for mother’s day. I ordered the flowers one day before and i am so glad they were able to be delivered on mother’s day. The flowers were absolutely beautiful and fresh, they loved it. Thank you so much
My order was not as the picture and i really wanted the sunflowers ........only one sunflower was in the arrangement...but tihe service is excellent.
I placed an in store pick up order. I called ahead of time to ensure that it was ready for pickup and I was informed they were currently working on it. I arrived an hour after my call and my order was not complete or even started. They had me wait 30 minutes. The staff was rude. I will never go back there again. Horrible customer service. I do not recommend. If I could give 0 stars I would.
Never received my order. Complete waste of time.
I think this company takes on every single order that comes whether it be via online or in store and whether they could reasonably fulfill the order or not. They couldnt guarantee me that my delivery would be made, much less on time. In the end, the delivery driver called me because he thought I was the recipient and asked me if I was going to be at the location and until what time. He told me that the store didnt provide him with the explicit details I left for my order. The flowers were for teacher appreciation week and so I only knew that they were delivered because my daughter told me. They were delivered to the wrong class and so a student brought them over to her classroom, unfortunately, since the store didnt deliver the flowers on thursday, i had to accept friday but the teacher didnt come in, so she got them on monday, I only hope that someone put them in water that friday so that they werent wilted or dead that monday because the thought does count but when I'm paying for something, everything should count. 2 stars for this companys delivery performance.
My Moms Never got Her Flowers on Mother’s Day and I requested a REFUND!!!
Then I got a email saying Delivered?
You can’t Be Serious!!!
Beautiful experience and arrived between the time requested. Definitely would use you again!
The Floral arrangement was beautiful. I gave a four star rating becuse the delivery arrived one hour late after the wake was over. The flowers arrived as the funeral services were about to begin.
Second time I’ve ordered from you all and you have yet to disappoint. Both arrangements I ordered for delivery today were stunning! Thank you.
The arrangement was fine. The delivery was two hours late.
The arrangement looked nothing like this picture. They added different flowers and it only had 3 pink roses, not one yellow rose was added. In addition to this false advertisement a portion of the arrangement was wilted. All this damn money for garbage. I called twice to request a refund and the call kept dropping when they answered. NEVER again ordering from this merchant. Ugly flowers and terrible customer service. Two thumbs down!!
greta service would buy again
They didn’t give me the balloon I requested but other than that the flowers were perfect and looked just like the picture. I will be back!
**Updated 2/24/2021**
I called into the store to see if I could simply get the card that I spent time crafting for my wife for Valentines Day that they did not provide with my order and I was met rudely with insults!! The lady on the phone initially said she would replace my order. She even gave me a time to come pick it up. She then called me back several hours later, insulted me again, accused me of lying and refused to provide any type of remedy for the broken vase they gave me with my order that was leaking by time I got home!! TERRIBLE SERVICE AND DELIVERABLES!!! If I could give ZERO STARS I would!! I asked to speak to the supervisor and he or she refused to get on the phone to talk things out. The lady on the phone said there was nothing they could do after they already had my money!!! Then she hung up on me!! I will NEVER order ANYTHING from this place again. NOT worth the HEADACHE!!!!!!!!!!!! Much better flower stores around with much better customer service!!!!!!!!
—————————-
I went to pick up my flowers and the service was very rushed and unprofessional. There were people in there with no masks on during covid which made it worse. Then, I was rudely being given my flowers at the shop by an older lady. She was speaking Spanish and trying to push me out of the door. The vase was wrapped in paper and I had a weird feeling something was off. The lady was not listening and she was still trying to push me out of the door. I ordered the “Key To My Heart” dark red, crossed vase. Before she could rush me out of the door, I tore the paper off to reveal the vase and surprisingly, the vase was indeed not what I ordered. It was plain, standard, transparent clear. On top of that, once I arrived at my house I realized that the card I had written my wife on the website and paid the full $100 to be included, was not included and I had to read it to her via my digital receipt. On top of that, the vase was leaking from the bottom and my wife was not happy with the mess it was making on the table.
They were beautiful and delivered on time. I would definitely recommend
Amazing thank you to make our day special with your flowers
I needed day of shipping for my boyfriend in the Bronx. The prices were reasonable, the bouquet was full (I got the smallest version), it came with a vase AND they delivered it within 2 hours. I was so impressed & will definitely use this service again.
The flowers were beautiful
Very very very terrible the flowers that you send me is not the same as the picture and flowers to old it is not new
Fast service. My mom received her flowers first thing in the morning after ordering them the previous day late in the afternoon. Flowers were beautiful!
Perfect job,exactly what i expected thank you
The flowers were exactly as shown, very pretty and came in the time frame requested. Thank you
Flowers were delivered in a timely manner and looked very much like the photograph. My friend was delighted. Thank you, RedRoses.com
Arrangement was beautiful!
Basket was beautiful & delivered on the exact day I ordered!
I ordered this bouquet and what was received was completely different. I specifically chose this because of the yellow color flowers. Instead my mom got a bunch of pink flowers and a lot of them not bloomed. Not happy at all with the outcome.
Service was great I made an same day delivery order and I called to see if they can arrange a delivery at my girlfriends job. Even tho it was a long shot they actually made it happen so girlfriend was so happy with the flowers. The only thing that I had a compliant about was the actual flowers but am pretty sure they sell mostly roses thanks again for the customer service and the order guys will order again
Recipient loved it, that was the goal! Well done!
She received the flowers as advertised. I will surely order from you again. Thank you..
I ordered this flower arrangement to give to my mother for her birthday on behalf of my son, she was very surprised and excited to see such a beautiful and different arrangement. She was was very happy with her gift that was also accompanied by a Happy Birthday balloon and a box of chocolates. I would also like to add that customer service were very helpful and polite when I called with some questions. I was very satisfied with my purchase and I will definitely order again in the future.
The recipient of this gift could not stop raving about the beauty of these roses.
We received a thank you text with a visual attached. The silver vase is the perfect touch. The greenery is excellent quality. The delivery arrived right on time which is an added bonus. We will be back to make future special days more special.
MY MOM LOVE IT !!!!EXCELLENT!!!
The wreath with beautiful. Excellent communication on behalf of the florist to ensure we had them early in the morning.
I really like, the flowers looks fresh and healthy love ❤️
My friend loved her flowers. They were beautiful.
The recipient received my chosen item in a timely fashion and it was just as pictured. Thank you for your professionalism.
Very easy to order online!! I called the store and the female who answered was pleasant and very informative and gave suggestions on how to order very helpful!! Placed the ordered at 2pm on Father’s Day and by 3:30pm my dad was eating his fruit arrangement very happy and pleased!! Fruits were fresh and arrangement was beautiful !! Thanks I will order again!! Thank u
Very professional and early delivery!!
Thank you so much. The roses were amazing and the delivery was on time. The surprise went well. Thanks again.
When I ordered this for my mother for mothers day it said we would receive 12 roses and 12 lily's. Well we only received 7 roses I called but got no results from customer service. Disappointed with the response from customer service, I was told the amount of roses were based on the price. That is not what the site said . They were of no help.
Thank you, Amazing service!
Beautiful!!! my Mom was thrilled. the service was excellent it was a last min order and it was delivered on time!!! the arrangment was exactly like the picture. My mom was impress with the quality of flowers and Vase!!
Flowers were beautiful!! Delivery was amazing
My mother in-law loved the flowers. They were on time..thank you.Will definitely buy again
I thought all of the roses were going to come in one color as this picture does. It came with red, dark pink, light pink and on the card I wrote “ here are pink roses for you because that is you’re favorite color so it kinda looked silly. I thought the Vase was very pretty but everything was just smaller than you think. Thank you for delivering these nice flowers. I just wished someone would have pick up the phone with the 30 times I called. Overall could be better.
They delivered late.and didn't answer my phone calls.
My rating would have been better had I known what time these flowers were coming to my door . The flowers came barely blooming and some of them looked dead forced in the vase since I received my order almost all the Rose's have died I wont be ordering flowers from here again .
Thank so much for the bouquet, it was beautiful!!!!
It was great. I thought my flowers were not going to be delivered on time due the pandemic, but I was impressed with the service. Will definitely use them again.
My mother loved her lovely flowers, however, it did not come in the green can which is why I ordered because green is her favorite color.
Excellent customer service. Beautiful flowers and great prices!
Very happy with experience. Very satisfied with service. Thank you!
Beautiful, they look exactly like the picture. I would definitely order again!
BEAUTIFUL BOUQUET!!!! EXCEEDED MY EXPECTATIONS!!!!
l was very please with my flowers my daughters were over joyed.Thank you the service was excellent.
My mother in law never received the flowers I ordered for mother's day. I have made several attempts to contact the florist and no one returns my calls. I have requested a full refund and am now receiving notifications that the flowers were delivered.
Muy descontenta con uds estoy que llamo todos los dias para hablarles y decirle que las flores que llego no fueron las que yo pediles envio la foto de lo que llego unas flores feas que yo no pedi parecian de plastico estaba por ir a la floreria el dia de mañana para hacer mi reclamo
The flower arrangement was not as the picture it had alot of green leaf hardly lilly and pink roses .
Plain and simple...hands down best flower shop in the bronx!!! Always on schedule and always fresh!!! Dont even get me started on the chocolate covered strawberries....
Order didn’t arrive as displayed on the website, which I specifically requested.
Beautiful arrangement! Will use again....
on that day, in that way, to celebrate a birthday! Thanks, YourRedRoses!
My friend received the plant in great condition. Thanks
Thank you for delivery such beautiful flowers!
My mami loved it !
Thx again!
Easy to order online
Arrived at a decent time
I will order again!
My daughter sent me a picture of the arrangement. It looked exactly as it was on your website.Thank you for being opened. I made the occasion joyful. Stay safe!
Maria Schettino
Stunning arrangement and excellent customer service!
The actual arrangement was far better the the picture on the website. My mother was very happy with her flower cake. You guys did an awesome job. Also, delivered on time and with all social distancing and protective equipment on point...
Prontly, perfect, very nice job.
Perfect in everyway! Online service was great! Staff AWESOME!!! Will order again in the near future. Thank you kindly, CAS.
Generally, I always order from them and I'm never disappointed. The roses are always lush and pretty. This one birthday arrangement for my sister, was sparse and not purple. It did not have the wow factor I was looking for. If I wanted pink roses I would have ordered pink. Seems like i chose the wrong arrangement this time.
Had these delivered to a friend just because and she said they were BEAUTIFUL. I needed them to be delivered the same day as ordered and needed them there by 12pm and as always this company never fails to deliver by a certain time for me.
The person who received the order love it!
excellent service will order again!!
I received an email saying the roses I order for my wife were delivered but when she checked at the front desk they were not there.
I made a mistake in the address and called the store in the Bronx more than once, young lady was very patient. Flowers were delivered and she loved them. I will be using your services again.
Thank you
There are so many different beautiful arrangements on this site that you don't see anywhere else. Alone with courtesy respect and knowledgeable represenitives makes Your Red Roses a winning team. FW
I ordered the 4-foot tall Magnificent Roses, however, just a regular rose arrangement we received. I tried calling the customer service number at least 10 times - but no answer, no recording, and no way to leave a message. I had to file a dispute with the credit card company.
did not get the dipped strawberries and the number no one picks up the service is a fat zero the flowers did not look like the picture But del. service was good
Beautiful Roses in great time..i recommend them anytime u visit NYC with a loved one ...
I ordered these for a friend and needed delivery by a certain time because she is a teacher. The order got there WAY sooner than I had expected and it was same day delivery. She was very happy with them. I trying to find a good florist in the area she worked and I BELIEVE I have found it. I will definitely place an order here again.
They stood out and looked so beautiful....
Beautiful arrangement, just as in the picture. I placed the order online and they delivered it on time.
EXCELLENT SERVICE WILL ORDER AGAIN
Exceptional service and Beautiful flowers!!! What more can u ask for?!
Thank you for your good service. The recipient is overwhelmed.
This is the best florists in the South Bronx!!!
They arrived on time and the flowers were beautiful.
Great service will recomend !!!Thankyou My mom luv it !!!
Great customer service and arrangement!
Thank you so much you guys did an amazing job beautiful arrangement
They were absolutely Beautiful, well packed, delivered one time and even better then the photo presentation, thank you so much.
My order never arrived. When I called they said they were signed for, that they woukd track it down and get back to me. Never did. I left a phone number for where they were being delivered - why that number wasn’t utilized rather than just delivering to a random person is beyond me. Spent $20 for valentines delivery, on top of the $80 for 12 roses, and my girlfriend never got the flowers and I was out the full cost because they never refunded. Won’t be using again.
Great customer service and very prompt and efficient delivery. Will keep using the service. Very responsive by phone and email too!!
It was ok.. Didnt get the cleared red vase.
Florist Response:
Hello, we usually send out our orders with a protective cover for the vase to prevent it from breaking. whenever customers receive order they are expected to unwrap the protective covering before the can see the vase. we never send out our deliveries without a vase but if you are certain your item contains no vase please call or email us right away so we can rectify the situation, we apologize for the inconveniences. thank you for your purchase
As always Yourredroses gives you the quality as well as quantity of a beautiful display of fresh roses and flowers
Bought these for a friend and she absolutely loves them, the vase most especially. Further, I ordered from YourRedRoses.com and selected same day delivery. I like that they also alert you when delivery is completed. Thank you so much, I'll definitely order from you guys again.
Delivery was super fast. The birthday girl said the strawberries were super fresh and the chocolate was delicious. I am super satisfied!