133 Reviews
Not even close to the picture
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Florist's Response:
Hi Brittney , I am sorry to see that you were unhappy with the candy bouquet that you ordered.
The pictures that we use are simply to give you a idea of what it will look like. There are many factors that go in to the
finished produce, Like what was available at the time of order both, in candy and container and also the price of your order. The picture was and is the premium price and the price point you want with was the standard price.
I am sorry we did not fulfill your expectations. If is at all helpful I would be more then willing to hold a $25.00 credit in store for you to use in the future
you are the only florist i will work with.
your arrangements are beautiful, the recipient's are always pleased, the arrangements arrive on time if not a little bit early.
i and 'they' couldn't be happier or more impressed.
It wasn’t even close to what I ordered. But my daughter liked it.
Was disappointed it was sent without the flowers to give it some color. The plant arrangement was beautiful but as a birthday gift it seemed incomplete without the flowers.
My sister-in-law loved the home-delivered candy bouquet, upon returning home from the hospital. The get well note, and everything else pertaining to the order, was accurate and beautifully done.
The flowers were very nice. Although they didn't have the same colors as advertized online they reached out and confirmed a substitution before completing the order. The delivery was smooth with no issues. I appreciated their communication and customer service. Another plus was that their pricing was better than other florists in town.
Beautiful bouquet! Florist called for substitution okay. Great same day service!
This was a very beautiful and unique arrangement. Lori and her team did a great job for me. Thank you very much.
No ribbon on flowers. Flowers used had no height to them, looked like flowers just put in vase/
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Florist's Response:
We are so sorry to hear that you did not care the arrangement you chose to go the funeral. Due to the style of the arrangement chosen there isn't much leeway to change anything. Ribbon is used to hold the flowers together so we are sorry to hear that you didn't seem to notice it. If there is anything else we can do to help you please feel free to contact us by phone. Thank you
The flower arrangement was beautiful. The lady I spoke to regarding delivery was very helpful and professional.
Delivered on time and was very satisfied with the quality.
I lived in Troy, Ohio and moved to the Florida Keys. While living in Troy I always gave my business to personal florists. After moving, I still call her and the owner always goes above and beyond. Thank you again for helping me.
Great price but low quality
Everything was easy and delivered on time. My only complaint is the flowers wilted the next morning. I understand they are cut flowers but 12 hours and in water come on.
This was a florist choice bouquet, the only input I gave was a variety of color. The variety of color and types of flowers and greenery were excellent! It was a beautiful arrangement and our daughter loves it!
We appreciate the affordability of same-day service!
Thanks so much for making this beautiful get well bouquet and bringing some cheer to my daughter's recovery!
Dawn P.
Flowers were beautiful. Vicki loves them. Would not do business with anyone else.
Thank you
I had never used my personal florist before, but they were very prompt in their delivery in the flowers were beautiful!
The bench that I received was definitely a substitute. The website was transparent about their inventory, and noted this online. Mine came with a little poem, and butterflies. I added the extra flowers for $10, and they were gracious enough to do the colors I requested. Thank you.
The planter was even prettier than the photo. They did a wonderful job! Very happy with our experience!
While there was nothing wrong with order I was expecting there to be 2 dozen flowers instead of just one dozen. Otherwise the display and presentation was well done.
The flowers and arrangement were outstanding!!
Thank you!!!
The arrangement looked great! The only thing that could have made it a little better is it didn’t have any babies breathe like in the picture, but overall very nice!
My aunt was happy.
My mother was pleased.
I liked it.
Will use u in the future cause we're moving to troy area.
Beautiful same day delivery. Flowers were just as described. Easy online ordering process. Highly recommend.
Great selection of flowers, ease of ordering, and reliable delivery. Recipients were very happy with the flower selection and arrangement!
My friend sent me a photo of the bouquet it was absolutely beautiful and she was absolutely pleased with it! Thank you so much! :-)
The basket shown in the picture is NOT what was received! I could've went and bought all the stuff in the basket, plus the basket for $10 and I paid $75. I will not be ordering from here again!
I sent roses to my parents for Valentines Day. They were absolutely gorgeous! Mom was so pleased; she loves roses. I sent the flowers from me and my dog. Apparently the only thing that printed on the card was ‘woof’. Since I’m the only kid with a dog, they knew who they were from.
The bouquet was absolutely beautiful! Ted and Misty loved it and said the flowers looked and smelled wonderful! Thank you so much!
Beautiful arrangement for a nice price. Thanks for the timely delivery
They were very nice to work with.
So easy to complete online. Received notification that flowers were delivered. Courteous & knowledgeable lady at shop when I go in.
The planter was beautiful and much bigger than I thought it would be. Thank you for the promptness of the delivery also. I will definitely recommend this florist!
My mom received her flowers on time. Since I’m out of town, my brother took a picture and sent it to me. I was disappointed with the quality and quantity of stems provided. They appeared to be broken/bent/petals on the flowers wilted. I hope my next purchase will improve.
Items delivered on time and as expected. Card did have a misspelled name that was correctly spelled on the order.
They are rhe only ones I use in Troy.Ohio I have used them since 2011 after my daughter past away .They have never disappointed me in anyway. They are always friendly and have helped me anyway they can and there cost are afforable also. The picked a great name for the business cause they are very personal thanks for all you do Debra Svajda
I picked the "Designer's Choice" for a funeral arrangement, gave a little bit of info about the family and their love of vintage things. The arrangement was perfect, and I couldn't be happier with how it looked. Thank you so very much. Truly, it was perfect.
Ordered a custom bouquet with yellow flowers and it was beautiful! A good variety of flowers, plenty large for what I paid. Delivered on time. The recipient loved it.
Great bouquet; excellent service. Would definitely use again.
Beautiful basket of flowers
Same day delivery. My wife was very happy.
The flowers were beautiful and delivered as scheduled! Thank you!
Absolutely beautiful!! So much better than pictured. Fantastic job!
This was purchased for my sister’s birthday. She loved them. It was a great way to treat her on her birthday
The basket looked perfect, I’ll be a return customer.
A big Thank You for the snack time basket that I ordered for my grandson's birthday. He loved it ! He can snack on them while he is playing his computer games :) . I'm so glad I found Lori and Your Personal Florist in Troy. They are the best !
Thanks again !
Excellent boutique my wife said they were excellent and the variety of flowers, arrangement a perfect combination.
I ordered the big snacktime basket for my granddaughter's birthday instead of flowers. I thought she could take the snacks for work. She loved it ! She took a picture of it and it was a wonderful basket with lots of goodies. I asked if they would add a birthday balloon and they did ! It was great and the florist shop is great. Glad I ordered from them. I now have a wonderful new florist. Thank you for the outstanding service !
Great price, easy ordering, on time delivery and beautiful flowers.
Bought these for a friend's birthday. She said that the flowers were received and absolutely beautiful! The ordering process was a snap and the delivery was exceptional. Thank you for making a friend's birthday brighter.
you always meet and exceed my expectations.
this was no exception. thank you!
The flowers were beautiful and delivered very quickly! Thank you!
You exceeded my expectations once again, my wife loved the arrangement, absolutely beautiful!
Thank you!
only wish it came with a vase for the price.
The flowers were amazing. The florist went above and beyond.
I've ordered from YPF a few times now and all arrangements sent out has mirrored the display pictures and have meet all delivery windows. As I am ordering from out of state, I am always hesitant that my orders will not be fulfilled or meet expectations, but YPF by far surpasses all expectations! Brittany is super fast with responding to emails, even with the time difference. I really appreciate YPF's attentiveness and the care that they put into each arrangement. I would highly recommend YPF.
Sehr unkompliziert, selbst über diese große Distanz aus Deutschland! Wunderschöner Blumenstrauß, die Überraschung ist 100% geglückt! Vielen Dank, gerne wieder!
You all did great, delivered early which was cool.
Thank you for taking good care of us!
Delivered when I requested. Although some flowers had to be substituted, I was informed ahead of time and it still looked beautiful with the substitution.
Was very happy with the arrangement that was put together, and the recipient loved it. Delivery was timely and same day as order. And florist responded to communications in a very timely manner.
Beautiful Bouquet. I will buy from them again.
"Your personal florist" provided excellent service at a great price. I placed an order online from out-of-state, and two days later made a phone call to the business to request a last-minute change to the card. The staff was understanding and quick to make the requested change. Delivery was on time, and my mother loved the floral arrangement. Highly recommend!
I ordered these flowers for my mother and she loved them. Absolutely beautiful arrangements. Great job ladies
The bouquet for my mom is perfect! She loves it and is excited to reuse the galvanized container it came with.
Arrangement contained NO roses.
The arrangement was not as described nor as pictured!
Disappointed!
Absolutely stunning! Showed up on time and they look amazing
Great service as always!! We will continue to use for all of our floral needs!!
Thank you for being so fast and efficient with our order
John
Fast delivery and beautiful bouquet.
The arrangement was very nice, using interesting colors and flowers. The family was very pleased.
The flowers were fresh and arranged artfully. Delivery was as I requested and the recipient enjoyed them.
Flowers looked just like the picture. Another perfect arrangement, as always. Thank you!
She loved the bouquet! I will be using this florist again in the future.
I understand that the flowers need to be seasonal however, I was expecting the same colors to be in the arrangement. Although the delivered arrangement was very nice and most colors there, I would have liked it to have included a purple color as that is why I picked this arrangement. Perhaps, I would have been happier if I was contacted about the changes. I couldn't find a place to add a photo of the delivered flowers for comparison.
The recipient was very happy with the arrangement.
Overall, I am very satisfied.
Was beautiful and delivery was in a very timely manner
I ordered online for my mother-in-laws 80th birthday. She was very,very pleased with the arrangement and said it is beautiful! I would order again with no hesitation.
Easy online ordering and delivery by a local florist. My mom loved the fresh flowers and I like supporting a local business.
These were beautiful! Very well done and fresh looking
Hello,
We don't order flowers very often however, any time my husband and I do, we always use you.
Your quality and prices are the best in Troy.
We will always refer our friends to you.
Thank you!!!
I received a picture of the flowers and I must say it did not resemble the picture. I’m somewhat disappointed, however she enjoyed them.
very nice good job thank you. robert
I'm from Georgia, and was not sure about ordering online, by just seeing the picture. My Aunt, who I had them sent to, was extremely pleased and said how beautiful the arrangement was. Thank you! Also, a big thank you for the super fast same day delivery! I will definitely be using you again when I need to order flowers in the Troy area!
My wife loved her birthday flowers, she's happy so I'm very happy!
The flowers delivered looked different (color wise/ fullness) from what was featured online. I’m not happy that they were dropped off on the ground directly in front of the my mother’s parking garage which could’ve been a safety issue. Thankfully she didn’t run over the vase.
Ms. Peggy was very happy with the delivered arrangement. Thank you so much. Maria
First time ordering and last. Leaves were brown on the ends and I get bigger arrangements for same price at Tipp City Florist. Was very sad that I didnt do better for my mother on Mother's Day.
Was delivered quickly and looked even better than the picture! Very pretty!
I was very impressed and happy with my purchase. The basket was simply beautiful and my wife really loved the surprise!
Highly recommend this florist!
Absolutely beautiful arrangement! Thank you so much. I can always count on you to go above and beyond!
IMG_2540.jpeg
Looked nothing like the flowers I ordered in this picture. Very disappointed
The flowers were beautiful but I wasn't expecting so MUCH GREEN there was more "leaves and fillers" than flowers. I do respect that they made the changes I requested to add a few purple flowers to the arrangement in honor of Alzheimer's awareness just wish it had more flowers especially for the price I paid.
Easy to order, delivered promptly on the agreed day.
The recipient was absolutely ecstatic. The bouquet was more than what the picture showed. Completely satisfied, and will use/ recommend this florist again.
The delivery was great and the flowers looked amazing but my sister (the recipient) had a VERY hard time reading the hand written message on the card. Maybe consider typing and printing out the messages so they are legible for everyone, thank you for helping in my birhday gift to my sister!
First time to use this service! It was easy to use, and I thought, easy to find a beautiful flower arrangement. Sadly, the “sunny day bouquet” we got was about half shown in the picture...looked like a $10 grocery store bouquet. Do NOT recommend!
The online ordering process was a snap! The flowers were delivered promptly the next day! And I was told they were beautiful! This makes the entire transaction an A+. I would recommend 'Your Personal Florist' in a heartbeat!
Quick delivery even though it was a same day order. Disappointed that the basket did not have any cheese, jerkey or beverage as shown.
as always you knocked it out of the park!
The product delivered looked absolutely nothing like what I ordered. The reason I picked it is because that's what I wanted but she was happy with them. I can's say I am happy with the product.
i placed my order around 9 a.m. and you delivered it approx 2 hrs later and the person i sent the flowers to just absolutely gushed at how beautiful the arrangement was. you knocked it out of the park again!!! thank you thank you thank you
I live in Atlanta and wanted to work with a local florist in Troy to deliver a bouquet to my mother-in-law and father-in-law. Not only was the delivery done same-day, the Designer's Choice bouquet turned out beautifully. My mother-in-law called me in tears overjoyed by the gift. I received a call that my family wasn't home during the initial delivery. Because it was extremely cold, they went back later in the day when my MIL would be home to deliver the flowers to ensure they wouldn't be damaged. The entire staff took great care of the flowers and delivery throughout the entire process. Highly recommend to anyone in the Troy area (even if you're ordering from out of town like I was) who is looking for stunning bouquets and to be treated with nothing but professionalism and care!
I have used this florist before in person, so I ordered online this last time. I wanted the flowers and colors that appeared in picture. They did call and tell me they didn't have pink/white lilies, but they had orange. I agreed to it, but said make it look nice, complimentary colors. That didn't happen! The flowers show up with pink roses, white flowers, and orange lilies. Pink and orange do not look good together at all! My wife disliked it so much she separated the arrangement into three smaller arrangements that made sense. I will not buy online again.
The florist did their part but the hospital failed. The Florist went over and beyond to make sure that they followed up quickly to make sure that she received her flowers. Thank You
The recipient loved them and they looked just like the picture shown. Always wonderful, professional service!
Flowers were on time and just lovely. Exactly what we wanted.
You did another excellent job. My sister-in-law was very happy with her poinsettia,said it was beautiful.
Thank you,
Linda
You did an excellent job. My sister said it is beautiful and was very happy.
Thank you,
Linda
Lovely bouquet, but vase was very bland. Was hoping for the yellow one shown. But I will be back :)
Thank you guys! They got there right on time and my mother loved them! She said everyone has complemented them! Thank you for making my mother's day great since I couldn't be with her!
The girlfriend loved them! She said they smelled amazing!!!
I do not live in Ohio but it was convenient to place my order online. They were delivered on time and were fresh and beautiful. My sister loved her flowers. I would use this florist again.
Ordered online a candy bouquet. It was delivered on the day we asked for. Person receiving it said it was really nice.
Great she loved them, and loved showing them off to all her friends.
I live in Arizona but had to order something for a friend in Ohio, haha. Searched around a bit and my experience here was lovely! He loved the basket, seemed well worth the money from the photos. Thanks!
Much smaller arrangement than I have got elsewhere at similar cost. This arrangement didn't have everything I asked for either.
Wonderful experience and amazing customer service. Thanks so much!
I ordered this for a friend around 11am and it was delivered within four hours. Great experience! I will use Personal Florist in the future.
Excellent, fast & easy service and delivery. Very impressed!!! Product was better than expected. I will be back!
I ordered the Sangria Glass cut flower arrangement for my wife's birthday.
Absolutely BEAUTIFUL!
The online ordering process was extremely simple. I was able to make a selection from a large menu, with ease.
The "sangria glass" was un available, and they did substitute with similar. I received a phone call informing me and giving me an option to change or cancel.
Delivery was quite prompt.
My wife was super pleased and it help make her day special.
Thank you to My Personal Florist.
I will definitely order from you again.
Merry Christmas,
Scott Hertenstein
Great service, delivery, price !!! Will be back.
Very satisfied with the bouquet and balloons I sent my granddaughter for her birthday, and she was so excited when they were delivered. Candy bouquet was bigger than I expected and the balloons are beautiful!
I placed an order online. I asked that they remove the baseball. They not only removed the baseball, but replaced it with a mum! The person I sent it to, was thrilled! Thanks so much!
This is a beautiful bouquet but I wish I would have gone with a bigger arrangement. The florist was very helpful and made sure the flowers arrived within the time range I requested.
Lori and Brittany always give great service, and their arrangements are amazing! I'll definitely be back!
My daughter loved it. Arrived at the time I requested and looked great.
I was pleasantly surprised to find the actual arrangement far outdid the picture posted online. My daughter loved it! Price was perfect for what was included! Thank you for making her day that much more special!