202 Reviews
Very beautiful plant, I could not be more pleased with the service and the plant. Very lovely and inviting service. Will be purchasing from Wow Wallace Flowers again.
I’m very pleased with the beautiful floral arrangement that was delivered to my daughter on her birthday.
Beautiful experience and plants.
My mother was not home when they arrived. I was phoned and because it was raining they came back later.
Thank you Timothy!
Good customer service never fails!
Absolutely adorable….and it was delivered on time.
Thank you for your response to a last minute order and the timeliness of your delivery. She called and seemed well pleased.
Very pleased with this arrangement. The photo does not give justice to its beauty
Great job. The family was very pleased with the casket cover.
I LOVED EVERYTHING ABOUT THE COLOR AND EVERYTHING WAS BEAUTIFUL!!
THE ARRANGEMENTS WERE BEAUTIFUL!
I was informed that it was a beautiful arrangement. I was also told, the lady would put the arrangement together is my husband 's cousin wife.
Glad that we used your establishment.
My friends loved the arrangement. Thought it was beautiful and everyone involved were nice and friendly and really eager to do a good job.
Thank you
Absolutely loved the spray!! Our class was highly satisfied with it! Thank you for helping us remember our friend in style
Was very beautiful. Prompt service.
You were awesome. The family stayed at the plant was gorgeous. Keep up the good work.
You are awesome. The family loved the plant.
I was unable to attend the funeral. Is this a picture of the actual arrangement that was sent ? Attaching a picture of the arrangement purchased to an email like this would be a nice gesture … so we can see what was received. ( Not being snooty
So thankful for a professional florist in Pine Bluff with prompt and expedited delivery service. The recipient, a dear friend who had lost a very special person, loved the beautiful floral arrangement and was well pleased with the courteous, kind and considerate behavior of the delivery process. Thanks WOW Wallace for providing "top shelf" service.
The Peace Lily was beautiful. The staff was very accommodating and courteous. It was my first experience and I will return.
Wonderful and very pleased with the outcome. Just beautiful!!
Great plant I thank you for working with me to help me get it there on time.
I found your store online. The flowers were so beautiful and the recipient loved them. Excellent, friendly customer service.
Thank You!
My Aunt was very pleased with the fruit basket and flowers. I trust you guys with my special occasions even though I don’t spears get to see your creations. You do a great job! Thank you!
Very pretty and brightened my mom’s day!
Also delivery was as promised.
Will order again
Delivered within the time frame requested..flowers was beautiful! Ordered for my daughter for valentines.
Thank you so much, everyone was asking who made arrangement. It was beautiful...
Superb service and beautiful arrangement
Great guaranteed delivery
Yes we really liked the flowers thanks for a job well done
FLOWERS WERE NEVER DELIVERED TO HER.
I CALLED THE 8705753703 NUMBER 14 TIMES AND IT NEVER RANG ONLY GAVE A BUSY SIGNAL.
I ENDED UP GOING TO A DIFFERENT SHOP TO GET HER FLOWERS. VERY DISAPPOINTED
My anniversary was on June 1st and order my flowers to be delivered that day. Some how y’all change it to June 2. Y’all suck, and I will let everyone know that. And the # to call to cancel was busy all day.
The Spray was nice and exactly what we ordered. We got the wording on the first ribbon as we requested but not the second ribbon.
Glad to support your business.
The delivery was prompt and the quality of the plants was good however I was surprised when I saw the photo because it looks so much different than the photo on the site. For example there were more plants which is fine but none of the yellow daisies (I think those are daisies). Is it normal to leave out flowers? Maybe they didn't have any??? Anyway my daughter was happy with it so moving on.
It was beautiful and better than I expected!
Thank you so much
The flowers were never delivered. Now my girlfriend wants to break up. I'm out of pocket the money, and my girlfriend.
Flowers were nice but disappointed that it was not on a stand as it should been.
The card didn’t list all the names of the sorority members that sent the flowers as we requested … so this was upsetting.
Timely delivery. No problems or issues whatsoever!! The website was easy to use and understand. I will definitely be using this florist in the future.
Thanks
The arrangement is always so elegant and service is impeccable. Thank you for being consistent and professional.
I was impressed. WOW did as instructed and the receiver was very satisfied. 10
Great work and great customer service! Keep up the good work! I was very pleased!
Cupcake in Bloom was ordered for my Sister-in-Law's birthday. She really liked it and so did I. Simply gorgeous!!! Great job, Wow Wallce Flowers and Gifts! Thanks.
Sharon H.
This was ordered for a birthday and the recipient really enjoyed it! Wow Wallace Flowers and Gifts did an awesome job! Thanks!!
Sharon H.
Today is the 11th and no flowers have been received.
I needed a boutonnière for my grandson for a black and gold ball and it was last minute. I had called around to try to find what I wanted but no one else was able to accommodate me.
So I called WOW Wallace flowers and Karen was able to assist me in getting the live white rose accented with a soft gold ribbon. I was truly satisfied with not only the product and price but with the service and the manner in which was rendered to me. I will be using WOW Wallace Flowers in the future.
The casket spray was gorgeous. The flowers were fresh and arranged beautifully. I was very satisfied with the product and service. Wow Wallace Flowers and Gifts did an awesome job.
Thank you for your beautiful work and caring service. My mom couldn’t stop talking about how beautiful her flowers were and how nice the person was that delivered them.
I made the right choice of floral arrangements and forist!
Wonderful! The flowers were delivered in time and the website was so user friendly! Thank you!
On two separate occasions, I was able to place orders via telephone for flowers to be delivered to a funeral home in Pine Bluff. The staff was pleasant and professional each time. I would definitely recommend Wow Wallace, and I would use their services again.
DWB
I was well pleased. The flower arrangement was so beautiful.
Thank you.
Thank you for the beautiful Deepest Sympathies Standing White flowers provided to Mr. John Wayne Stephens's family.
The family did receive the flowers and I was pleased with the delivery and notice of delivery.
Thanks for your assistance in this matter. You were very helpful.
Thanks for your assistance in this matter. You were very helpful.
Great customer service, you truly understood the assignment. The Arrangments was done in a timely and professional manner. The communication was great, you delivered everything that you said you would do. Thank you so much.
I ordered fresh cut flowers for my sister's birthday. She loved the bouquet and so did I. The flowers were beautiful!
Thanks Wow Wallace Flowers and Gifts,
Sharon H.
The flowers were delivered on time and were just beautiful. I will definitely be using Wow's services again in the near future.
Wow, they did it again, they have a variety of arrangements. The timely delivery put a big smile on my girlfriend’s face.
The arrangement looked nice from the view I had at the church.
Very helpful on a custom order!
WOW Wallace Flowers and Gifts were excellent, they prepared and delivered a Bouquet of flowers to both my mother-in-law and my Aunt. I was sent pictures of the arrangements and they were perfect and they both just loved it. Great Job WOW Wallace Flowers and gifts and I will be using your services again in the near future. Thank you so much!
The arrangement was tastefully done. My mother is absolutely over the moon!
I purchased a snack basket for a birthday gift. The recipient was pleased and happy! So, was I. I have ordered from Wow Wallace Flowers and Gifts in the past and I have been pleased with service and products. i highly recommend!
I ordered a corsage and received a boutonniere. I tried to call twice no body answered and I left a voicemail.
Provided exceptional customer service and and exceeded my expectations.
My Mrs was extremely pleased with Anniversary surprise!so much easier than ordering through the Big Guys!
Another wonderful item y’all put together for me to give to my family
Thank you!! It turned out Great!
I purchased this bouquet for my Sister-in-law's birthday. She just loved them and sent a photo. The flowers were lovely! I will order again.
Thank you, Wow Wallace Flowers & Gifts
Sharon Harris
Beautiful Great work as always
Recipient family loved it
Beautiful floral arrangement arrived in a timely fashion. Wonderful job. Thank you.
This was a last minute order that I completely forgot about, but desperately needed. You came through! The flowers were beautiful and exactly what I wanted. They were well received! Thank you again!
Arrangement was beautiful. My mom loved them!!!
They arrived before she even got to work that morning on a day where the most flowers are ordered out of the whole year. I even called back just a day or so before they were to be delivered and made changes with no problems and tge customer service was still on point. On top of all of that, She loved the arrangement. Will definitely be ordering from yall again.
The arrangement and floor plant were beautiful. As well excellent service, on time delivery, very professional. I was very pleased.
I am very pleased with your services! Everything was absolutely perfect!
My mother said they were beautiful!
The spray was beautiful. It met all of my my exceptions as well as the flowers on the stand. Great job and very timely. Would highly recommend them to meet any of your flowers need.
VERY disappointed birthday arrangement for my friend. I purchased a medium size flora arrangement. She received a very SMALL arrangement. I wonder what constitute a small arrangement. I selected and paid $89 for medium size arrangement. Do not trust the floral image you provided in your confirmation of purchase. It is not representative of you might receive. The flowers were delivered after the birthday. A store representative indicated an attempt was made to deliver and a card placed at door. However, after investigating, someone was home all day, and there was no card left at the residence. I left instructions to call resident....that did not happen.
Excellent service!!! Delivery was done on time. I’m telling all of my friends and love ones!!!
Outstanding to work with. Great people.
Thank You
Floral arrangement was elegant. My aunt love them.
My experience was very enjoyable. Karen provided excellent customer service. My mom enjoyed her flowers.
Thank you guys so much for doing such an AmaZing job on the arrangement on such short notice!
My Mother loved it for her birthday !
I will use your shop again for future orders!
A pleasure to work with , & committed to ensure the customer satisfaction is a priority .
My Mother was SUPER happy for her floral birthday cake!!! You guys rock!!!!!
Beautiful roses & awesome customer service.
Very friendly
Very friendly and courteous service. Beautiful floral arrangements and basket full of goodies. I was extremely pleased overall. Wow Wallace Florist will always be my come to florist for my every occasion! Thank you.
I ordered this beautiful selection and got funeral flowers instead and a funeral vase. First experience buying flowers also the worst experience. I would never recommend this florist for anyone to ever shop at.
Floral is always pleasing & beautiful!
I ordered this arrangement for a friend, and I was informed that they would have to make substitutions. The substituted version of this arrangement was equally beautiful, and I couldn’t have been happier. This was my first time ordering from this business, but it won’t be my last. Thank you for your excellent customer service.
I ordered a plant for one of my classmate who loss her mother. My oldest sister said it was a big pretty plant.
Even though I didn’t see it I believe my sister - report - that it was a pretty big plant.
The silk flower was nice. The ribbon was different than I thought it would be.
Great job! Thanks for your personalized service!
The plant didn't have the purple ribbon I requested and it wasn't 8" very disappointed, feel like $94 wasted!
It really wasn't as expected. Flowers in a vase with long stems and greenery would have been preferred. I did not like the arrangement in a sponge. It's possible I did not clearly communicate what I really wanted.
No matter when we call or stop by WOW WALLACE'S FLORIST takes great care and always provide excellent customer service even last minute arrangements large or small!
Beautiful Arrangement! Internet ordering confirmation process and on time delivery, Great Service!
My friend loves the arrangement so that makes me happy!!! Thanks again!
I ordered the deluxe Teleflora for my Mother-in-law’s birthday and she loved them! They were arranged beautifully!
You all handled our purchase to our satisfaction and delivered it right on time. Thank you so much!
The flower was beautiful, and it was delivered on the day I wanted it. I am pleased with your services. I will recommend others to your shop.
Ordered flowers for my sister’s birthday on Friday, July 16th using the online service they provide. Received confirmation online that the order was received. Received confirmation that flowers were delivered.
Called at 6:30 PM to see how she liked the delivery she got and was told she didnt get a delivery and she had been home all day…
Promptly called the number provided. After 10 or so rings someone answered. She asked for my information and said she would look into it and someone would be calling me back.
No call back on Friday. I called again on Saturday morning; no answer and can’t leave a message because the mailbox is full. Then find out they are closed on the weekends…
And I thought I was doing a good thing supporting local business. I will stick with Amazon from here on out for birthdays so I wont be this disappointed again. If someone would have called me back that would have been so much better than thinking I just spent $50 for nothing.
Wow Wallace Flowers was very professional when constructing the beautiful wreath my family and I laid our beloved father Rev. Robert Richard Smith on Friday, June 25th, 2021. It was beautifully crafted to our specifications. Thank you again for everything!!!
Great service and Beautiful flowers!!!
Excellent product and great service!
VERY QUICK SERVICE. THE RECIPIENT OF THE FLOWERS ENJOYED THEM. THANK YOU VERY MUCH.
Arrangement was so beautiful, my wife love them. Wallace florist is a great place and the people are so eager to help you.
The plant was not worth over $100.00. I am very disappointed.
Excellent product and great service!!
My 18 year old nephew was Very Excited with your Birthday Balloon/Gift Bag. Thank You for your response to a very short window request. You did a SUPERB JOB!!! Thank You WOW Florist Management & Staff.
Joyce Bracy Vaughan
The website was easy to use. It was delivered on time and the receiver was pleased. Job well done.
Very beautiful flower arrangement! The recipient really loved them and complimented on how lovely they were.
I will continue to support this business and wish them much success.
Order flowers for my mother on the 8th for mother's day which was on the 9th, she never received them until four days later. Called multiple time to track down my order was lied repeatedly saying it was already delivered
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Florist's response:
Unfortunately, your mom wasn’t home when we attempted to deliver her flowers on Mother’s Day. Our driver left a note on the door, which she didn’t respond too. You called and said she received the note and then your mom called and asked us to the flowers on her porch.
Absolutely LOVED the arrangement you guys made for my Mom for Mothers Day! It was SO nice to see how beautiful it was after ordering online and not being able to pick something out!! Great job!!
Purchased flowers for my niece who was recovering from an illness. The flowers put a smile on her face! I was pleased. The flowers were lovely. Thank you.
The teacher loved her gift.
My grandson teacher loved their gifts.
My grandson teacher LOVED her gifts that were purchased from Wow Wallace.
I told them what I wanted and they describe how they could and it turned out great
Awesome and Professional Service!
The basket was well put together it was delivered with a smile
Thank you so much for making every effort to ensure delivery!
EXCELLENT SERVICE & DELIVERY!!!
For $80 I thought you would have put lillies or had additional flowers for the pot. I’ve paid $35 dollars for arrangement like this... very disappointed
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Florist's Response:
After review of your order we noticed, you ordered the 8 inch peace Lily green plant, (without any extras added to it).
What we sent was an 8 inch peace lily, in a beautiful wicker basket and even added a patriotic bow because, you mentioned your uncles service to our country.
We are sorry you are unhappy with your selection. Is there something we can do to make your experience more pleasing.
Awesome as usual! I will continue to use your services!! Thank you so much!
My mom loved the rose, thanks for the great customer service. I will be back
Excellent service as always!
Thank you all for your convenience, I have a busy schedule and your website is a good tool for people like me.
I have been pleases everytime I have ordered. Thanks for the professionalism
Our experience was very satisfactory. The young woman whom took the telephone order, was very pleasant and respectful. Although, we're in Chicago, IL we were pleased to do business with "Wow Wallace,", as was highly recommended by a local family member.
Great Job!!! Tracey love the flower arrangement; one word from her to describe it"beautiful". Thank you so much and I look forward to doing business with you all in the future.
This was my first purchase from this amazing floral shop. The website was very easy to navigate. They kept me updated about delivery. Since they have my trust, I will definitely use them and reccomend them in the future.
The customer service is amazing, and they delivered within four hours after the order was placed.
The flowers were beautiful.
The person that received the bouquet was surprised and said the flowers were beautiful. I definitely will use this shop again. Very satisfied.
Thanks so much. The order was readily made and customer service was superb! The Spray was vibrant and fresh! Very beautiful. I was pleased and will definitely be utilizing your services again.
Sincerely pleasant and professional.
The owner and staff was so kind, patient and knowledgeable. I was unsure what I wanted for a funeral arrangement bc I didn't want to send the ordinary peace lily so they suggested a beautiful Classic Dish Garden in which I was extremely satisfied. I would 100% recommend this Pine Bluff Florist
Fast, professional, beautiful work
This was one of the best experiences I've ever received especially during a sad time like this. I love how I received emails tracking the delivery of the flowers. It was such a relief especially since I don't live in that town. Whoever decided to purchase this system for Wallace Flowers and gifts made an incredible decision. Thank you with all of my heart. (Kansas City MO)
Scored a 10 all around in my opinion great service good deals nice people and I will say on a personal note that I definitely prefer this place over other florists in town whose prices seem to be a bit extreme which is how I found this business in the first place so I guess in that way I should thank the competition but again a great experience.
The recipient really liked the flowers. I will say that they did not look like the flowers in the picture presented on the website. I understand that some flowers may be out of season during certain times of the year. I would have liked to have had a heads up about the changing of the flowers. Other than that everything else went smoothly. Thank you so much for your services it was greatly appreciated.
Great and friendly service
I was very pleased with the arrangement that the recipient received. Thank you so much. I will be using this company in the future. I live out of state and your company was recommended to me by a family member. If I need any arrangements in the Pine Bluff area I will let Wow Wallace know. Thank y’all so much. You are such a great team. Keep up the great work. I was very satisfied.
The flowers delivered were not comparable to what was advertised on the website. After calling to voice my disappointment they did give me a discount. I would not order online expecting something similar to the picture.
The service at WOW is excellent. They took care of what I needed at the last minute. Thank you for your gracious service.
Very professional service. So thankful to you for the service we received for our bereaved family. Thanks WOW Wallace!!!
An on-time delivery and recipient was elated with the contents of the snack/fruit basket.
I was so disappointed to hear that the flowers were received at a later time then expected. I was not able to attend being out of state and last minute. Yes I did purchase that Sunday. After searching around,But I would hope they would have at least got there at 11am not 2pm when the service was almost over. Just appointed and to find out this shop was right down the street from where the funeral was residing.
The flowers that I saw at the funeral home looked nothing like the picture that was on the website. I do understand that some of the flowers in the arrangement that I ordered may be out of season, but that was not relayed to me. The arrangement that I saw wasn’t worth what I paid.
The flowers were beautiful and the recipient absolutely loved them as she made a Facebook post about receiving them. However, I was very unhappy with the delivery process and the manner in which it was handled. After speaking to the recipient, it appears there were a few discrepancies in the communication exchanges without regards to the flowers being delivered on the day they were originally supposed to be delivered. Needless to say, this was very disappointing to me. Hopefully this information is helpful. This is not to take anything from the work that you do but service and honesty is everything to me when it come business.
This was my first time purchasing from Wallace Flowers and Gifts and I must say it was well worth it. Everything was amazing. Thanks.
Every thing was wonderful. The lady that worked with me we're patient and friendly very helpful, we need people and business like wowflowers.
Flowers looked amazing!
But!
The custom banner/ribbon that we order 1st had the wrong class on it(99 and not 03) it was suppose to be correct but it was just taken off and not replaced!
Great experience! Recipients were very pleased with their gifts. I was very satisfied. Thanks for the great service.
Delivered on time and they were beautiful.
Thank you so much-the birthday girl LOVED her arrangement!
It did not look like the picture: Too many colors.
thank you for delivering the dish garden . It looked very nice and fresh. We were very pleased.
There was supposed to be a picture since my phone and I have not received one yet so I don’t know what to rate
The person I talked to was very polite and helpful, thanks
Thank you for your professionalism during the ordering process. The arrangement was beautiful and the timely delivery was definitely appreciated. I will recommend your business to all my friends. Thanks again for my "WOW" experience!
My experience was fair. I feel that I was kept on the phone too long. I was talking to someone and they just disappeared. I could hear talking in background. I hung up and called back to give them my credit card number. I had called several times before that and there was no answer. I do appreciate the promptness in preparing fruit basket.
WOW Wallace Flowers and Gifts did such an excellent job with the fruit and gourmet basket. The recipient really enjoyed receiving her basket of goodies and balloons. It certainly brightened her day. WOW Wallace Flowers and Gifts always goes above and beyond to ensure they are providing the best product possible and they never disappoint.
They did a very good job. Everything was as they had promised.
I loved my flowers and the balloon was such a bonus and made it look awesome
Absolutely loved the flowers. You guys did an awesome job. First class in every way.
Soon as I entered the store I was greeted with a smile and after he finished with a customer he immediately came to see my needs and he really did a great job helping me pick out a flower arrangement and a balloons for my wife. Great customer service!!!!!!
There wasn’t any other choice as to who I would choose to deliver a quality arrangement mixed with superior customer service.
My Sister loved the flower arrangement. Thank you for putting a smile on her face. The purple pot you put it in highlighted the flowers and she adores it.
Thank you
The experience was great. I bought the plant for my secret pal and she loves it.
Always a wonderful experience. And they have some of the best floral arrangements in town.
My co-worked lost his mother and when I picked out the arrangement online I was confident it would arrive as close to the image as possible. Unfortunately, the picture my coworker sent of the actual arrangement was disappointingly nothing as pictured.
I feel this is unacceptable especially in times when customers are sending condolences to someone. l not be ordering flowers from this company again.
I was not satisfied with the item that was delivered. Wasn’t close to the picture item that I selected.
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Florist Response:
WE WANT YOU TO BE HAPPY WITH EVERY PURCHASE MADE AT OUR STORE. PLEASE GIVE ME A CALL AT 870-575-3703, TO DISCUSS HOW WE CAN MAKE YOUR EXPERAINCE GREAT!!! TIM WALLACE, OWNER
I was not pleased with the plant that was selected. The item that is picked for my purchase look like a running bush with a stick in the pot. Very dissatisfied.
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Florist Response:
I AM TIMOTHY THE OWNER, PLEASE GIVE ME A CALL AT 8705753703 SO, WE MAY DISCUSS HOW TO MAKE YOU EXPERAINCE GREAT.
I live in Houston, TX and order a plant for my childhood friend in the home going of her father: the ordering process was a breeze, the plant was ready when my niece arrived to pick it up!
Thanks for making this process so simple!
A customer for life..........BWilliams
She absolutely adored it!!!
Very pretty arrangement and friendly service!
I wasn't able to see the delivered product due to not being able to attend the visitation, but I have faith and confidence in WOW Flowers that they as specified.
I live out of state and they made sending flowers for a funeral easy and they turned out beautiful!
Wowflowers did a amazing job. It was delivered right on time and looked beautiful. Thank you so much
I really appreciate your easy online service. I live out of state and I ordered flowers for my Grandmother's Birthday. She loved them! Such a Beautiful arrangement! I order online that morning and delivery was made the same day, before noon.
Thanks for the Wow!!
The family said the plant was really nice and I was pleased with the delivery and website. I would highly recommend Wow Wallace Flowers!
the pant was very vibrant and looks exactly as pictured here.
5 stars with my last purchase. Awesome arrangement delivered on time which was same day delivery. Very Pleased! Thank You!
Wallace Flowers went above and beyond my expectations! I placed an order online for the same day delivery. Wallace Flowers delivered the order within 2 hours. The flowers were fresh, beautiful, and smelled great! I will be using Wallace for all of my future orders!
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Florist Response:
Thank you! Our aim is to do our very best at all times.
My brother said they were beautiful, so thanks
The arrangement was pretty but not what I had ordered. The bow needs to be bigger and stand out with the arrangement.
Excellent service and product
Always pleased with the products and services provided by WoW Wallace Flowers and Gifts. They are the consummate professionals and Pine Bluff's premier florist experts.
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Thank you for your business, we love what we do! Again Thank you.