348 Reviews
Absolutely gorgeous sunflower arrangement! So easy to order online!
This is my second order. I live in another city. Their customer service is outstanding and their arrangements are beautiful. Pleasure to work with them again.
Perfect.
She called today about the arrangement.
Stated it was so beautiful. She was thrilled.
Would like to thank Twigs. Customer svc., such a rare thing. The lady I spoke with knew her product and made perfect suggestions.
The designer was brilliant.
I thank these people so much. It meant so much to her, and I was overwhelmed by her gratitude.
Give these people the lead with a designer choice. It was perfect !!!!!!!
on time and the product I ordered was exactly what was delivered.
Flowers were awesome. My mother absolutely loved them!
She liked your recreation of her bouquet
I am from out of State and send flowers to friends in Independence every year. Twigs always designs and prepares our order with care and delivers exactly when we ask. I’m sure ordering on line is very easy and efficient too but I order directly with the shop by phone. They always take whatever time is needed to get the order right.
Give them a try, you will not be disappointed.
Im in ND and I ordered them online. My wife loved them it is amazing that yall deliver. It is really convenient and easy. Thank you
Highly recommend. Delivered exactly as ordered. Beautiful arrangement. I will order from them again.
Talented florist, excellent customer service and fairly priced. Your business covers all the bases and is very much appreciated!
The flowers were beautiful and I was able to view them this past weekend when I finally made it to Independence. Thank you for calling me when you did. I had hoped to make the trip before Memorial Day, but the weather and flooding kept me from traveling.
Smiles....
Becky (Rutland) Barr Stichman
Did same day delivery for my mom's birthday to her office. I couldn't be in town so I was so thankful I could send her a beautiful arrangement the same day!! She loved it so much!! Thank you for a great experience!!
They were beautiful flowers
Loved the flowers and fast delivery. Easy to use website!
The flowers are gorgeous!
Great service and even better talent. My soon-to-be 95 yr old mom loved the arrangement and sent me a picture with a big smile on her face. And I can see why. Thanks for helping me celebrate her Mother’s Day!
My family has Loved Twiggs Floral and Gifts for many years!
Every time I’m in Indy I love to go in and see what’s new! I always find something I have to have!
They do a Beautiful job with their flower and plant arrangements. Very prompt in getting deliveries done the same day. I especially appreciate the email invoices and letting me know when things are delivered!
Just an Exceptional store in Indy!!
Beautiful fresh flowers and the owner was an absolute pleasure to work with! Thank you, couldn’t have been more pleased.
It was beautiful. Exactly like we wanted
Myra james
Did a great job. Mom really loved the flowers!
Outstanding service. Thanks for helping with our basketball awards night. Very efficient gathering the flowers needed for our senior basketball players mothers!
Wonderful and beautiful. She loved it. Thank you so much.
Twigs always does a wonderful job! Jeanie loved the roses and she also appreciated the call she received when she didn’t hear the doorbell or knock. Thank you so much!
Beautiful flowers for delivery
great job creating the right arrangement for someone away from home on her birthday.
Thank you.
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Florist's Response:
Thank you Dan! Our pleasure!!
Great job!
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Florist's Response:
We appreciate the order Mark!
The flowers were beautiful my daughter was happy to see them on her birthday ❤️
Good looking arrangement. They did their part well. Thank you
They delivered in a timely manner and they were just as pictured. My bestie loved her flowers!
My mom loved her bouquet! Thanks for communicating and continuing to be one of those awesome hidden gems in independence!
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Florist's Response:
What a nice compliment! Thank you so much!
I am very selective on floral designs and I usually provide a picture of an arrangement that I would like to have made. Their excellent staff and arrangement creators do an outstanding job of meeting and usually exceeding my expectations and create some fascinating and beautiful arrangements. They will always be my go-to floral shop. Courteous, friendly, professional and clean. I would recommend them for all your floral and accessory needs!
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Florist's Response:
We look forward to doing business with you every time!! Thank you!
My girlfriend loved her birthday flowers! She said they were beautiful!
Twig's is my favorite place!! Beautiful arrangements, and they always have the perfect one when I need it! Everyone is awesome and helpful, and they always find time to deliver the arrangement!! Love them!
My mother in law loved the flowers! It would be great if I recv'd a photo of them prior to delivery. Thank you
The flowers were very pretty. Thank you
Iris
Great service and beautiful arrangements every time!
Living out of town I found the Twigs' website full of the information I needed and beautiful photos of flowers available. I completed the purchase easily online and Twigs followed up with messages to let me know the flowers were out for delivery and also that they were delivered. The recipient sent my photos and the arrangement was very pretty and exactly what I was hoping for. Thank you Twigs for such excellent service.
I am very happy of how fast it was delivered. I don’t know what the arrangement looked like so I can’t say if I’m happy with it or not—. ( I called it in from McPherson Ks)
I called to see if they had any black roses as they are my friend’s fave. They didn’t have any but said they could spray some for me which is awesome! And they still were able to deliver the same day. The arrangement was beautiful! I wanted sunflowers but they were out of stock and called me back to let me know and ask what I wanted to do instead. I told them to just make it look good and they definitely did!! I love Twigs! They always make the most beautiful arrangements. It made my friend’s day! Thank you ladies!!! ❤️
Had this bouquet sent to my cousin for her birthday. She was thrilled how cute the arrangement was and how pretty the flowers were.
Twigs was kind enough to deliver it after the 1st attempt wasn't successful. Too her (my cousin) surprise she knew the delivery person and that made it that much more special.
Thank you for helping make her birthday special!
I always get amazing service and high quality flowers that are beautiful. Twigs is the only place to get perfect service and beautiful flowers
Right away, customer service was superb. Very friendly and helpful, especially when I wasn't sure exactly what I wanted. I will definitely rely on Twigs in the future, should the need arise.
The owner was most kind and helpful! The flowers arrived on time and matched the order perfectly! I will use this fine establishment again!
So nice and efficient and helpful.
They make it easy. Good people!
I always use Twigs to order my flowers. I order for one special young lady for about 5 yrs. Now and the flowers last for several weeks. We'll worth the cost and they make beautiful arrangements .there's so many choices to research . These ladies can make it happen for you anytime
Excellent service and flower arrangement was lovely, will use whenever I order in your area. Thank you for your help.
Everything was wonderful Thank you guys so much.
Looked exactly like the picture. Great service
The arrangement was beautiful and my sister loved it thanks
We were very happy with our purchase. The delivery was prompt and the flowers were exactly as pictured. We sent to our daughter for her birthday and she said she thought they were one of the favorite flower arrangements she had ever recieved. Thank you.
Thanks for the custom floral arrangement yet staying true to our original wedding color theme!
Madi LOVED the arrangement! She thought the mixture of colors were perfect and it put a huge smile on her face! Thanks for making her day!!
Always helpful and so nice!
They’re always kind and professional, I highly recommend them they are super creative.
She loved the flower arrangement!
The flowers were beautiful, my wife loved them! Ordering was super easy and the delivery was super fast!
My daughter loved the flowers I had sent to her for National Administrative Assistant Day! They were beautiful and the delivery lady was very kind and sweet!
Flowers were great. Delivered in great condition.
Absolutely Beautiful 65th wedding bouquet arrangement!!!!
The flowers were professional looking, healthy and delivered in a timely manner, on time, on schedule, and with notification of delivery process. THANK YOU!!!
Wonderful experience! Thank you again, Crystal, for your help!
The lady I spoke to was very pleasant and helpful. I ordered a bouquet to be delivered and it was beautiful. The price was good and the delivery fee was not as high as other places. I appreciated her help since I lived out of town. She sent me a text with a picture of the bouquet. I appreciated that. I will definitely use Twigs again.
Rose
Flowers looked great, very easy to get done on line.
Her blue fish bowl was perfect! She loved the fish, the coral and all the sea items that were in the water.
Thank you!
Always great service and beautiful flowers.
The flowers were just as they had been described! They were beautiful! Thanks for doing such a great job!
Excellent, my friend really liked the plant she said it was beautiful thank you.
S Matthews
You girls did an excellent job. I can always count on you to get Pam what she loves. I’m impressed by you, girls work ethic and creativity. Thank you so much.
Beautiful! My mother was very surprised and loved it! She especially loved the cute Gnome!
Beautiful as always!!! Sent these to my mother on Valentine’s Day! You guys are my go-to florists for everything, thanks for coming through once again! Xoxo
Absolutely the best! Flowers were beautiful and the order process was so easy! Thank you!
Delivery and arrangement were perfect.
The flowers are lovely! My sister loves them, and I appreciate them being delivered to her at school so her students could enjoy them, too.
I had a dear loved one pass away. I called Twigs and gave a description of what I had in mind and told them how dear she was to me. They were so kind and took the time to ensure they had all the details right. The arrangement was so beautiful. Everybody kept saying how gorgeous it was and taking photos. They really went above and beyond and I am forever grateful.
Yes very beautiful the girls are awesome. Thank you.
The floral arrangement was spectacular! As always the ladies at Twigs created exactly what I described and requested.
Thank you for taking care of my sister and brother-in-laws 50th wedding anniversary arrangement. They are currently house-bound and we're in another state. The arrangement was very full and the colors were lovely. She texted with a picture as soon as it was delivered. I know it brightened their day.
I am very pleased with the Designer's Choice floral arrangement that looked similar to Fiesta Birthday".
The receipient, my sister, was very happy with the arrangement too.
Thank you for your help and taking a photo of the finished arrangement.
Flowers were delivered on time and very much appreciated by t!he recipient.
Beautiful arrangement with nice fresh flowers.
Thanks Twigs
Bud vase was well received!
Recipient liked the gift!
Living out of state and not able to be with my mom on her birthday, I greatly appreciate the beautiful flower arrangement that was able to bring a smile to her face on this special day. Delivery service was on time and amazing. Ordering was simple and easy. Highly recommend.
The arrangement I ordered for Thanksgiving was lovely, and the customer service was outstanding.
The friendly staff here along with its owner make every experience I have had here one to remember. They always have new things to see and whoo over. Gift ideas of all kinds and don't forget about the fun special event around every corner! I can't wait to visit again and be greeted as if I were family.
Thank you for a wonderful experience
Thank you for the beautiful bouquet you made for Jeanne Housel’s funeral. I’m never disappointed when I use your services. Dawn Surber.
The arrangement was spectacular.
What an amazing arrangement put together for my Queen Candidate! You all NEVER disappoint!!
The Cookies were all so good!!!!
Great customer service !!!! The lady that answer the phone and answered all my questions and was so helpful. Even with all the crazyness with Neewollah going on.
Love Twigs! Thank you Danielle for the amazing and fast service ALWAYS!
The recipient was very happy.
I heard from the recipient and she was very happy.
Awesome staff and service, like always! Love Twigs! Thank you, ladies!
They absolutely gorgeous!!! You guys did great!!! Thank you!!
The rose for my daughter’s birthday was beautiful and delivered to her school early! Thank you Twigs!
The arrangement was beautiful, but I felt it was a bit small for the price. Not sure how costly flowers are now a days. And I paid a fee for delivery, so I know that wasn't it.
very helpful and even called to see if they could deliver my order with another one for the same person to one place when the orders had 2 separate delivery places.
Beautiful arrangement! My mom loved it!
Bouquet was beautiful! She loved it!
The staff at Twigs Floral and Gifts gave me great service. We had 8 separate arrangements, being delivered to multiple locations on different days, for a 70th wedding anniversary and they did a great job. Everything arrived when and where it was needed and looked terrific! Thank you.
My wife was so happy with the roses I sent for our anniversary. We are not able to be together this year to celebrate because I’m caregiver for my aging father 250 miles away. Being able to send such a beautiful gift helped immensely relieve the sadness of not being together. Thank you so much for the beautiful arrangement and prompt delivery. Kevin Watkins
I posted a picture of the beautiful arrangement on my Facebook page with the comment, "Doesn't Twigs Floral & Gifts, Inc. do a great job! Wow!" I got a LOT of positive comments and "likes"!
I picked the designer's choice because I knew it would tailored to the receiver's taste. It was! Jim & Rhonda absolutely loved it!
Twig's is, once again, such an important piece of our wonderful downtown! Thank you!!!
Ordering over the phone from out of town can be frustrating when ordering flowers. Often, your arrangement never looks as you envisioned. The arrangement I ordered was perfect. It was exactly what I had requested. Thank you so much.
I ordered the 8” Basket Garden Premium for my Aunt’s funeral. When I arrived at the funeral and saw the basket, I was extremely disappointed and embarrassed at how small it was. When you pay almost $100 for something and end up with an item you could’ve bought at Walmart for $20, it’s very disappointing. The plants were nice but very small and the image online is very misleading. The image online shows the standard size and the item that was delivered was a lot smaller than the one shown and I ordered the Premium.
The flower arrangement was perfect, and the chocolates were delicious. Great job!!!
I was on a break from work and my time was limited. The ladies were very helpful and friendly. All of my questions were answered. I was able to find exactly what I wanted and I was out the door! I received and email later in the day saying that my order was delivered. You ladies are AWESOME!
Sandy Hale
Flowers made it to my friend safe and sound for her early birthday gift! She absolutely loved them and they looked beautiful. 10/10
Very colorful and nice arrangement for the tombstone. Appreciate the reminder and the picture of the stone after delivery. Thank you! Enjoy your weekend!!!
Friendly service and updates. Would definitely recommend .
We ordered my mothers funeral flowers. They arrived in a timely manner and were absolutely beautiful! The flowers sent by friends were also beautiful and very long lasting. We were very well taken care of. Thank you.
Twigs Floral and Gifts always does a fantastic job making special arrangements for my loved ones.
They was very beautiful and i can see myself ordering again
It was even lovelier than the picture!
The wonderful people of Twigs went above and beyond to make my Mother's Day arrangement perfect. I would recommend this business to anyone. I will definitely be back!
You did well and made her day!
Not what I expected considering I chose the "deluxe" version. Small and wilted arrangement.
Fresh roses, nicely arranged.
I was in your store on Wednesday 5/10/23 and picked out a lovely Christmas cactus to be delivered to a dear friend since her father recently passed away. Your sales associate was so gracious and friendly. My friend texted me later to say she received the plant and was very pleased since she had the same type of plant previously and it died last year. I was so glad I made my purchase in your store. You had a wonderful selection and the cactus just spoke to me as "the one." Thank you so much!!
Professional and excellent service
We came “home” to Independence to celebrate life for my husband. Alicia was so helpful, gracious and flexible to help us make extraordinary floral choices from afar over the phone and internet. The arrangements were as spectacular as Michael
The flowers were beautiful! We’re very pleased. Thank you for your beautiful service! God bless you!
They did an excellent job as always.
As always our flower order didn't disappoint! Our flowers are always fresh and stay beautiful for weeks! All of the ladies are always super helpful and very knowledgeable!
The customer service was excellent and the flower arrangement was exquisite. They were able to help me in a rush situation which was greatly appreciated. Highly recommended!
Great service and delivered a superior arrangement. Definitely will use again for all floral needs.
Great service. Very pleasant to work with. Thanks for the help with the orange roses. Thanks Coach Smith
Unique floral arrangements and can do cemetery headstones or blankets. Love to visit the shop for outstanding and unusual gifts, too!!!
Amazing!!!! They were very kind even with me making a couple changes last minute! The arrangement was beautiful, and my daughter LOVED them!!!! We plan to only do business with them from now on!
Awesome staff and service! Thank you for all you do!
Great experience. I asked for a special feature and they did it for me! It would be great if all florists would send a pic to the sender so we can see what is being delivered to the recipient.
They never let me down when when choosing designers choice. The arraignments they come up with are always beautiful!
Sent this to a good friend of mine who LOVES popcorn, she told me it was absolutely delish!
Hello,
I saw the actual picture of the arrangement and I was very pleased. Thank you for the on time and prompt delivery.
Alisa White
The arrangement was beautiful. The flowers all looked fresh!
The place to go in Independence.
Great job looked fantastic.
An absolute fabulous experience. Beautiful arrangements, fantastic customer service.
Great customer service. Thank you all.
Twigs is always my go to! Flowers are amazing and the overall process is so easy! 10/10 recommend!
The flowers arrived perfectly. They were arranged near perfection to the picture that was provided on their website. They flowers were fresh and there was no sign of wilting. Would order from them again in the future.
The flowers delivered (a Key to my Heart design) only had 6 roses. The picture on the website (and a $100+ later) looks like a dozen roses. Felt a little ripped off on this although it was still a beautiful arrangement.
The bouquet was presented beautifully and was well received.
Flowers where beautiful outstanding job delivery was on time
Exceptional service and beautiful flowers!
The funeral spray was beautiful and we thank you all so much!
Floral design is perfect. It was placed front and center, beautiful. I will use this florist for future orders.
It’s was simple to order and end result was beautiful
Twigs did a great job meeting our expectations, they created a beautiful arrangement and have great customer service. Thank you!!
They helped In delivery the message I wanted good service
Great service and beautiful!
Amazing arrangement for my mother’s birthday! Alicia went out of her way to maybe my mom’s day special! Thank you so much!
They were beautiful. Alisha was so helpful.
I want you to know that the arrangement was great and the service you preformed was impeccable. Thank you so very much.
The bouquet turned out just as the picture showed and my boss loved it!
My friend sent me a pic of her arrant.! She was so happy! It was gorge, as usual! Thank you!
Always so friendly and such fast service!!
Beautiful arrangement even for the standard size. very full. Recipient was very happy. Timely delivery and fast response. LOVE Twigs!
The order I had you send was beautiful.
Made ordering very easy. Great customer service.
The flower arrangement was beautiful
Polite, helpful, friendly
Great ideas
Delivered on time and email when delivered
Always pleased with your product and your services.
Wonderful service, like always, with gorgeous flowers and the friendliest people! They never disappoint! Thank you, Twig’s Floral!
Easy to work with and quality product, THANKS!
Beautiful flowers, fantastic service, special occasion needs met and exceeded! Thanks Twigs!
Superb service! Highly recommended!
Everything was great. Thank you very much
I called Twigs to see what they would recommend for my husband’s birthday. They gave me suggestions so I ordered a ballon bouquet for my husband added chocolate covered popcorn and macaroon’s with the balloons. He loved it. Was really surprised.
Order was delivered the morning I placed the order. Very easy and nice to work with placing an order over phone. Will use again.
Thank you.
My wife really loved the surprise. They
were beautiful. Service was excellent. On-line ordering very easy. Thank you
Tom C.
Great customer service and beautiful arrangement!!
I have "Twigs" in my phone for all my needs as I am in Washington State and have family there. Just a quick call and they are on it. I Love Twigs!!
They are so easy to deal with and super friendly and very fast!! Would not go anywhere else!
Debbie @ Wauna Lake in Washington State
Superb service with great products!
Very well done and appropriate.
I know I can always count on Twigs Floral for fast, friendly delivery of a quality product! Thank you!
Great selection of flowers and plants. Fair pricing and delivered locally on time and as expected.
Although the flowers were very pretty and the flowers were delivered when I requested, I thought I had upgraded the order to receive some Fourth of July sparkle, i.e., ribbon, flag, etc. I was disappointed that the arrangement did not include any of that.
We ordered this for a friend who had just lost her mom. It was hand delivered the same day and the family loved it. The flowers were fresh and came in a beautiful vase. We were very pleased with the service we received.
My kiddo was super happy with his birthday balloons and treat! Thank you for helping me make him feel special!
The gift was great! You did a very nice job! Thank you!
Absolutely the best people to work with.
They were quick to remind me that I had not placed my Memorial Day memorial flowers on my parents' stone. I appreciate the contact so it could be done. They also sent a picture so that I could see what it looks like. Thank you, Twigs!!!
Excellent arrangement. Done on short notice.
As always, Twigs did an outstanding job of making and delivering beautiful arrangements. Thank you!
The flowers were beautiful. Thank you very much.
What an amazing place. Friendly and courteous as well as so very helpful. I am thankful to see such wonderful people doing such a great job. I highly recommend you stop by and see for yourself the beautiful place with wonderful creations for sale.
Thank You
Marty O.
The arrangements are lovely. The headstones could use a cleaning. Do you have a suggestion?
Ron Persky
She loved the flowers. Thank you.
When I spoke to someone On Wednesday May 4 to order Mother’s Day flowers, I made it clear I wanted to recreate the floral arrangement I found on Twings Instagram page. The sale associate informed me that the vase I wanted was no longer available. She said we have a vase that is similar but taller and a square opening I said ok I will get that. I wish I was told it’s a pink vase it’s nothing like the photo. Again I said I want the arrangement to look like the photo. She asked me my budget. 120$ I was ok paying an additional fee for delivery because I want my arrangement to be as close as possible to the picture. We changed the roses to the cotton candy pink but again I reminded her how important the flowers look like the picture. The floral arrangement looked nothing like what I wanted. The Gerber Daisy in the photo was pink I got Orange. Why orange when my goal was to match the photo. There was no blue baby’s breath minimal green leaves if any. If 120 wasn’t enough to get close to what I wanted why wasn’t I told? The flowers were not fan out like in the original photo. Adding that pink Gerber Daisy blue and greenery would be low cost ways to recreate that photo. I’m so disappointed.
I am in Austin Tx. I called and they were extremely helpful. My mom loved flamingos. I actually ordered flamingos from Amazon and they included them in the bouquet. They delivered it to her gravesite. It was beautiful!! Couldn’t have been happier with it!!!!
Ordered from out of town for a gift. They were extremely helpful, and the plant was excellent quality!
Was delivered 45 minutes into the visitation. Very small amount of flowers compared to the picture and the price.
Flowers were very pretty! Just as I asked for!
Twigs Floral always delivers quality flowers in arrangements that are just stunning.
Bill Cullins
Last minute order because I’m a procrastinator, and Twigs floral delivered!
Amazing work, its like they could see my vision of what I was hoping it would look like. Always so friendly and helpful! Love doing business with them!!!!
Beautiful! Better than the photo!
They had exactly what I wanted to say Happy Birthday to a special family member. I did the designers choice and with a few hints of what I wanted, she whipped up a colorful beautiful bouquet. She put in red carnation, orange roses, yellow flower, purple and deep blues. She also included her favorite flower! Iris that were to bloom in a day or two after she got it! I ordered by phone and they even text me a picture of it before it went to be delivered. And a confirmation when it was delivered. Which they did multiple attempt. I feel they went above and beyond and spot on what I wanted. Thanks Twigs
Lesa Davis
Very nice, Beautiful Arrangement. Thank You !!!
Flowers were absolutely beautiful! I ordered over the phone—Twigs knocked it out of the park with their creation! Thank you.
Thank you so much they were beautiful, you all do a great job!
Made my wife's day with the beautiful flower arrangement. Set a small budget and was blown away when I got home to see an amazing variety of the freshest flowers I have ever seen! Will definitely order again. Thank you so much TWIGS!
The arrangement I ordered was beautifully designed for the occasion. And delivered same day even with short notice. Thank you!
Plant was delivered just as described and in a timely manner.
Thank you Twigs!
I called last minute for a bouquet arrangement to be delivered and Twigs made it happen so easily and efficiently! Many stars!⭐️⭐️⭐️⭐️
What a wonderful place. They were so kind. My order my taken correctly on the first try. I would highly recommend Twigs. Such nice people. Thank you.
Thanku my mom absolutely loves her flowers
She was smiling and happy doesn't get much better than that Thankyou.
Very impressive!! Bought my wife a dozen rainbow roses!! They are beautiful!! You will NOT be disappointed working with Twigs!!
An absolute pleasure to work with! Ordering was easy, delivery was timely, and the flowers were beautiful!!
I sent the flowers to my Daughter-in-law as a
memorial for her grandmother that lived to garden and had beautiful flowers. She said there was a nice assortment of flowers arranged nicely.
None of us from Bluestem Baptist Church were able to make it because of the weather. His friend, Virginia, is wheelchair bound so could not go. We hope his family will get her the plant.
Flowers were beautiful and price very reasonable! Staff extremely friendly and helpful!
Very easy ordering process online. Flowers were a huge hit! Will definitely order again!
Mom’s eyes lit up when she saw the arrangement and she couldn’t stop talking about how beautiful it was. Everyone else that sees it agrees with her. As always you went above and beyond to make a beautiful arrangement.
I was very happy with the casket flowers. They were beautiful. Many compliments on them.
Ordered a plant in a pretty pot for a new co-worker, and it was delivered on time and was beautiful!
Absolutely Beautiful, everything I asked and hope for and more. The hunting ribbon made it stand out even more. The arrangement was awesome. Thank you for making me feel like I was there from so far away.
All My appreciation
Lori Barnes
Omaha NE
Very beautiful and great customer service! Deb
I did not like it. Felt it could have been much different and better. Spindly looking flowers. I was expecting an arrangement closer to tge basket with more Christmas greens
Very helpful and friendly. Called last minute in a rush, I couldn't vocalize what I wanted but I was happy with what I got. Very helpful definitely recommend
Called Twigs Floral after cancelling an order with another florist, who never delivered! So glad I did. . . Twigs was courteous & professional in making sure the Christmas Centerpiece being requested was exactly what I wanted & within my budget! They delivered within hours & the recipient was so pleased & loved how beautiful the Centerpiece.
Sylvia Sutton, Mansfield, TX
It was a difficult time, but the phone instructions were following perfectly.
Next time, I hope it will be a happier day.
Very beautiful Christmas arrangement y’all made for my special friend.You made 2 trips to deliver the flowers
Wanted flowers for a friend’s birthday, but also wanted something with a Christmas look. Was told over the phone there was a new design by Allison, a small winter woodland scene with a deer and tiny red bird. It had several roses, green dianthus flowers that looked like bushes, all covered with a sprinkling of snow! Hard to describe, but so very charming and unusual—my friend was delighted! Thank you, Twigs Floral!
Wasn't quite what I exited but was really beautiful. Thank you
Beautiful floral design, exquisite blooms in vivid shades of Autumn! I was delighted with the arrangement. ❤
I called from out of town and the person on I talked with was professional and very helpful.
She loved them! Thank you!
Fast friendly service and quality delivered. The flowers are still beautiful and it has been over 2 weeks!
Wow! Fantastic! Excellent and beautiful arrangement.
IndyCOG
Easy to order and delivery was prompt!
Thank you!!
She was very pleased with her flowers. Thank you very much for helping bring a smile to a very dear friend. It was the first Birthday of her son who had recently passed.
The flowers were beautiful!
Thank you so much.
Teresa
Thank you so much Twigs! You did awesome just like always.
I enjoy the new look at Twigs and all of the floral arrangement options and other gifts. The staff were extremely helpful and courteous. They were able to complete my order and I appreciated the notifications when my order was delivered.
They did awesome and made my purchase very convenient.
Everything was amazing!! My munchkin LOVED every single thing, and the fact I can call on Sunday (sorry) and Alicia still made it happen was simply amazing!!!!
My arrangement was wonderful. The people were amazing to work with. Nice and friendly crew!! The shop had an overall fresh and fabulous look to it.
I liked it & hope she did also. I will let you know. Happy Neewollah!
Process from start to finish was excellent.
I will be calling on Monday because I ask to have a few fresh cut flowers in the basket and there were none. Other then that it was great.
She loved the plant...and if course the chocolates!
Flowers were amazing, and delivered very quickly!
Twigs goes over and beyond to make sure you are satisfied. They have such beautiful things and very talented employees. Thank you
The flowers we ordered and had delivered to our aunt were beautiful! Thank you for helping to make her 98th birthday special!
The arrangement was beautiful however for the price I thought it would have been much bigger.
Fantastic service and beautiful flowers! Twigs Floral & Gifts delivered the flowers I ordered, but when the recipient wasn't home, they kindly let me know, then remade a fresh bouquet on the day the recipient was home and delivered it then. Fantastic customer service!
I ordered online to surprise my partner while I’m away for work, and the flowers were delivered shortly after that same day and looked beautiful and luscious! Very nice!
They always have made the best arrangements for me, wife always loves them so much. Thank you.
Thank you for such great service — for your kindness on the phone; your beautiful arrangement and your quick delivery! I definitely will call you for all my floral purchases! Thanks, Gloria
We're so excited about the rebirth of Twig's! So glad it has been taken over by an owner with the excitement of ownership that she, the floral designer and staff have! I did not get to see the final design before it was delivered, but the recipient loved it. I love the advice and guidance I got, as I had a specific design in mind. I'm confident it was done well. All the arrangements in Twig's display case and online are beautiful.
Loved the arrangements I ordered. They were exactly what I wanted! Will absolutely use Twig's again!
The excitement in my Mom’s voice when she called to tell me she had received the arrangement was priceless. She went on and on about how beautiful they are. I always order designer’s choice and each arrangement has been beautiful!
Very nice and easy to do business with but the bouquet I had sent ended up being a lot smaller than anticipated for the price I paid for them. It was a very nice bouquet but just expected more.
My Wife loved the flowers that I sent her and it was all because of the Help the very nice lady I talked to on the phone, she explained and described the look and the flowers and all the colors that would be in the bouquet and priced a few for me to get me into my price range! I will use Twigs for all my Flower needs going forward!!
Beautiful Flowers done very quickly as requested!!
Great job!!!
Great experience. Beautiful flowers and nice balloon bouquet. On time delivery. All in all just a great place for all your floral needs!
Staff was very knowledgeable, and helpful .
Thank you for your delivery of a one year old's birthday gift for her first birthday. The mother said she enjoyed her stuffed Lama and balloon.
It was lovely. Our friend loved it and the cross you sent with it. Just what we wanted
Cute concept except it’s really small. They were sent in a can and leaked all over my daughters desk. It ruined all of her paperwork and her keyboard and mouse got wet. She was in a meeting when they arrived and her assistant put them on her desk. She was glad she had her laptop with her.
Y’all did an amazing job on my order. It turned out perfect. Thank you for doing right by the order for my brothers funeral and flowers for his wife.
I needed to send an arrangement for the funeral of one of my best friends. I have not lived in that city for many years and the only florist shop I remembered did not have an arrangement I liked and were crazy expensive. So I took a chance and chose Twigs Floral & Gifts.
Yesterday my friend sent me a picture of the arrangement, which she loved, and it was even prettier than the one pictured. Many times I have been disappointed and upset because an arrangement ends up being subpar. But Twigs came through brilliantly. If you need flowers, you need Twigs!
Perfect arrangement! Hope no one takes it before I get to Independence to see. Thank you so much for sharing the picture with us!
Smiles...
Becky Barr Stichman
Easy to work with, prompt delivery, good to show pictures of floral display!! I would definitely want to use their service again.
Always beautiful arrangements, wife loved them !
Very impressed by the presentation of grave decorations. Quality and value of flowers were excellent. Once again Twigs has exceeded our expectations!
Always helpful and everything done beautifully. It's so nice that I can always depend on you and know that it is done right!
I told her the flowers I wanted and when I got there it was better then I could of imagined. My wife was very happy. Thank you. I’ll Definitely be back.
Thought it was cute but really small for the amount I paid
Haven’t seen the product ordered, assume it’s ok. Occasionally I work at a floral shop in my hometown and they don’t charge a delivery fee to funeral homes. That was a disappointment.
The customer service was great, everyone on the phone was very kind and helpful. The only complaint is that the bouquet delivered did not truly resemble the picture on the website.
The lady on the phone was very nice and helpful. The flowers were very well done and my wife loved them. Thank you.
My mother was very happy with the flowers. They were delivered in good condition, and Twigs took the time to ensure that someone would be available to accept the delivery to ensure the flowers remained in good condition which is a level of service I greatly appreciate.
My Mom loved the plant and it was delivered when promised.
Great and friendly service. Delivered right on time. Love Twigs.
This arrangement was better than I thought it would be and was the perfect gift! It is beautiful and full. New owners are doing a great job!
Great Job and appreciate the ability to change the Delivery Location at a short notice
Fast timely service!!! Thank you for the great customer service and fast delivery !!!
It was very easy and sime dealing with the person in the phone! She was more than happy to help me out! Thw flowers are beautiful!
Called to order an arrangement for a memorial service for my Aunt. Was expertly helped, and directed the right way and was greatly helped in keeping with my budget. Was just a little disappointed when not asked what to say on the card.
Great service and beautiful arrangement.
The customer service was great! However; I think that the arrangement didn't look like it should have cost $66.77. The truck was $20, the balloon was $5.95. The flower arrangement was very small and I really don't feel like it was worth $50.
I called Twigs from out of state and asked them to deliver flowers to my sister for her Birthday. They said they had a bright little spring arrangement they could send right away. My sister loved it and Twigs was very easy to work with over the phone.
I ordered a bouquet for my daughters birthday and it was absolutely gorgeous when it got delivered!!! Thank you guys for always making everything special for your clients!!!
I had an incredible experience working with Twigs. Great service, friendly with beautiful results! Now I have my go-to florist in Montgomery County. Thank you Twigs!
Beautiful arrangement as always!
I had Twigs use their own imagination putting something together for my boyfriend. They did better than any of the pictured preplanned bouquets!
The arrangement that they put together at Easter for friends of mine was absolutely beautiful! I'm sure it lifted their spirits. :) And the customer service was excellent! I believe the lady that helped me was Jessica and she was so kind as to send me a picture of the arrangement, since I don't live there anymore. I definitely would recommend Twigs to anyone needing to send flowers. :) Deb
Buy from Twigs on a regular basis ,and always receive amazing flowers for my wife !
Twigs does it again!! Beautiful arrangement!!! East, quick service. Twigs will take good care of you, you won’t be disappointed.
Thank you so much, I live in Illinois and I can always depend on Twigs to deliver the most beautiful arrangements to my family in Independence!!
My visit to Twigs Floral was a very pleasant experience. So friendly and helpful. The shop is so adorable and full of wonderful items.
Its my place to go for all my florals and ideas.
Great experience. I ordered on line from out of state choosing the Designer's Choice bouquet. They did a great job and delivered on the right day. My friend sent me a picture and it was beautiful.
Easy, quick online ordering. The bouquet I picked was the designer’s choice and they did not disappoint!!! So so beautiful! Very reasonable on pricing as well. Order it online and was delivered within 2 hours! Highly recommend twigs!!
Yal went above and beyond my expectations on the bouquet and customer service! Thank you so much!
The wife loved the arrangement.
And came with a nice vase
Was a bit more cost than I expected, but as happy as my wife was, it was worth it.
The bouquet was a beautiful success and it was delivered quickly by friendly staff. It looks just like the photo in the online store
Great job ladies!! I received a picture of the flowers and thought they were beautiful! And she did as well!!!
I have ordered from Twigs twice now, and will continue! They have made excellent arrangements, and have followed my requests exactly. I appreciate their care and thoughtfulness in delivery, and the last order I took a chance and asked for designers choice! The arrangement far exceeded my expectations! It is beautiful, and could not help but brighten anyone's day. Best floral shop ever!
Easy out of town order! Helpful. Well priced. Great delivery!
The recipient never got the flowers! When I called this morning I was told that it wouldn't go out until MONDAY!!!! When you order for Friday, get an email that they were delivered and then get this request for review......that is bad service!
She was very happy....and that was the goal. Thanks
Great
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Florist responded:
Thank you!
Perfect arrangement and excellent help/staff!!
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Florist response:
So glad you were happy with your order!
It was pretty but it also had a few wilted roses
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Florist Response:
We are so grateful for the review!
Great customer service!!
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Florist Response:
Thank you Carl!!
Once again a beautiful arrangement was delivered to my Mom. I choose designer’s choice, so they can use their excellent original designs. Twigs never disappoints!
Recipient sent me a picture, and it is beautiful! A very cheerful arrangement! Thank you!
-----Response:
Charla, We are so glad you liked it!
With the Covid virus and not being able to travel as before, it was nice to be able to talk with the Twigs Floral Staff to place an order for my parents headstone at the cemetery. The arrangement was exactly how I requested and beautifully done. I appreciate the picture sent after they placed the "saddle" on my parents plot in Independence.
I have always enjoyed visiting Twigs when we have been in town. Beautiful and unique things as well as talented people!
Smiles... Becky (Rutland) Stichman
-----Response:
Becky- Thank you so much for choosing Twigs as your personal florist. We look forward to doing business with you again !
The bouquet was absolutely gorgeous. It looks so pretty in person. My mom loved it for her birthday. The staff at Twigs is amazing!
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Florist Response:
Thank you so MUCH!
Great people ... Very helpful ... Completely professional ... I’m satisfied!
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Florist's Response:
Thank you!! We love what we do!!
I am always glad to see the photos of my graveside orders fulfilled. I have been ordering silk and other gift arrangements from Twigs since 2004. The arrangements are done well and the service is exemplary!
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Florist response:
Thank you Ginger! We look forward to doing business with you again!!