Reviews
Carolyn B.
Flowers were beautiful but you delivered it a day early and not on my mom’s birthday. She loves them though and said they were the best arrangement she’s ever received.
John P.
I'm a long time fan and customer. I have to say the arrangement that arrived was beautiful, but I can't say it resembled the pic at all or was what I was going for. I was hoping for the sculptural and unexpected quality of "green is the new black". The arrangement they received was mostly pink and white flowers surrounded by greens and it was def. a traditional round shape. It was very pretty, but I think I should call next time and not pick one of your pre-selected arrangements.
Whitney W.
I ordered a delivery from out of state for a dear friend, not only did it arrive promptly (she loved them) but when there was some confusion about the address, the delivery driver called for correction and clarification. I can't thank you enough. They were perfect.
Dina B.
My recipient was floored by the arrangement! Her daughter is a designer and said they were gorgeous, too! Thank you!
Ambreen D.
Just when we thought we had Kimm and her colleagues at The Velvet Garden stumped (pun intended), they outdid themselves again! We’ve been customers since forever and they never stop dazzling us with their incredible artistry and impressing the recipients. From their curated collections to their Designer’s Choice, absolutely amazing!
Kristen V.
Excellent customer service, ease of ordering, recipient was delighted! Photo sent revealed a stunning floral presentation.
Would recommend!
Many thanks.
Laura K.
They were left on the porch despite the hand delivery $30. And they looked droopy and wilted by the time my friend got to them.
----
Florist's Response:
Hi Laura
I am so sorry that your friend’s flowers didn’t do well on her porch before she got home. I would be happy to replace it if you would like. Unfortunately, sometimes recipients are not home when we deliver-therefore we look for the best safe and shady spot to locate them to. The 30.00 pays for your drivers time and gas. Thank you for making me aware of your friend’s flowers. I would like to be able to get something really fresh and beautiful to her and this time I can call her before the delivery if you’d like. Thank you! Kimm Birkicht (owner)
Marisol M.
Ordered a flower arrangement for my parents wedding anniversary. The flower arrangement was just beyond gorgeous! A work of art! My parents absolutely loved it. Thank you!
Steve R.
Beautiful experience from start to finish. My friend loved the flowers. It made her day, so it definitely made mine! Thank you!
Ambreen D.
The Velvet Garden has been our favorite happy day maker for over 20 years. They never disappoint! It's amazing how they keep things fresh, creative, and beyond gorgeous. Thank you for everything on this special birthday. You made the day start off perfectly!
Cynthia G.
Funny you should ask. I liked the moody vase and overall image of the sample...but the actual product looked like a downgrade and not a $200 + arrangement. It looks like a $125 arrangement. I also said it was for a couple who were supposed to get married on Sat and had to postpone due to Covid19. I would like some sort of credit.
Liz Z.
Thanks for this care and attention regarding the delivery of our flowers.
Apparently flowers cannot be delivered to the ICU so Mike, through our son, has arranged the flowers to be delivered when Mr. Hollander is in a hospital room.
Very much appreciated as I don’t live in LA.
BloomNation never disappoints... flowers are stunning and costumer service excellent.
Many thanks
Rob M.
Third time Ive used VG and it wont be my last. Michael called to tell me the the progression of my order and was extremely articulate and pleasant relaying that info. First by calling me and then texting the results. VelvetGardens is a class act
Donna J.
My flowers are AMAZING!! They look even more beautiful than the photo on the website. The flowers were rich and vibrant in color, there were so many of them, the urn was high quality and I just could not be happier. Florists are expensive here in L.A. and this arrangement was not only worth every penny, but looked far more expensive and like a work of art. I will be a customer forever.
Hadar G.
The ordering process was simple and easy. I sent the flowers to a friend so i never actually saw them- but my friend called and said the arrangement was stunning!
Justin F.
The Velvet Garden is my favorite florist anywhere. The arrangement was not only gorgeous, it appeared exactly as photographed. I have been coming here for years and will happily continue to do so. Thank you!
Rob W.
Im a big landscaper and ur arrangments were mind boggling, and if my recipient Sharon Case accepts my marriage proposal all the better!! LOL...Im hopin shell post a pic when she gets it, and Ill give VG a good plug ( not that u need it) Hopefully shell get it from the studio soon. And thanks for the phone reply..even if my voicemail DID freak you out hahaha....Take Care
Michel R.
Gorgeous arrangement, nicely hand written looking card and delivered on time. I highly recommend The Velvet Garden and will order from there again for certain.
Thank you for the exceptional service.
Michel R.
The arrangement I ordered on line was simply spectacular, WOW !!!
It was delivered on time with a very nice hand written looking card.
I will highly recommend The Velvet Garden to anyone needing something special for a special occasion
Thank you very much,
Michel
Michele D.
I needed a florist I could depend on, and Velvet Garden saved the day. Their arrangements are original and beautiful. My friend's 40th Birthday was a successful surprise. He loved it!! All I can say is trust this florist, and they'll get it right each time.
Krislyn K.
The recipient of the flowers sent a photo and said they were the most beautiful flowers she had ever seen. A perfect ten!
Kym B.
I've been a customer at Velevet Garden for
15 years
I love Kim's work
Both times this year
I've used the website to book....
However
My flowers were not delivered on the day requested either time
The site does not accept delivery and zip code info within the stated 24hr window
I am in Europe and trying to send to LA
So very frustrating
I ended up calling LA myself to book and then get telephone conf of delivery