The Holly Berry

My friend loved it! So cute

The owner couldn't have been nicer - or the flowers more beautiful. I live in NC, so I didn't know this business personally, but I know from now on, if I'm sending flowers to my daughter or granddaughter in Evergreen CO, this is the florist I will order from!

The flowers were fresh and abundant! Beautiful array of autumn colors!

The Holly Berry always creates the most beautiful arrangements. Thank you for making it special.

Helpful with order what we wanted for our 50th anniversary. Ready on time.

Our friend LOVED the b-day arrangement - some of her favorite flowers. Thanks for making her day special!

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Florist's Response:

I'm so glad she loved the arrangement! Thank you!

Holly Berry always creates amazing arrangements. The arrangement I recently ordered was filled with fresh, vibrantly colored flowers. My daughter was delighted, as she always is by a Holly Berry gift. Even though I ordered online, I felt like I got to look in their cooler and choose my flowers. Holly Berry is simply the best.

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Florist's Response:

I'm so glad that you loved our blooms! I'm lucky to be able to source amazing flowers and we put a lot of love into our arrangements. Thank you!

A negative review of one of the national flower delivery companies recommended going local - and it was the best suggestion ever! The arrangement was beautiful, the delivery speedy and the whole experience just wonderful. If the Evergreen, CO area works, pick The Holly Berry to brighten someone's day (even your own).

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Florist's Response:

Thank you so much for your feedback and business!

Beautiful arrangement!!

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Florist's Response:

Thank you!

lovely, helpful, pleasant and very pleased with the result as was my very special daughter; you are on y to go to list thanks, kyle

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Florist's Response:

Thank you for your kind words and business!

The flowers were a hit! The service was great - I received a phone call to clarify a request I had made with the person who answered the call and the designer and then another notice when the flowers were delivered. Thank you!

Communication was excellent I will only use Holly Berry for deliveries in this area going forward arrangement was beautiful just like the pick!!

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Florist's Response:

Thank you for your business!

Very, very disappointed in your service. Ordered the flowers on Friday for a Saturday delivery, which the date was assured on line, and find out Monday you didn't deliver the flowers at all. Our daughter has one birthday a year won't be depending on you to deliver again.

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Florist's Response:

I am very sorry this mistake occurred as I explained when I called you first thing when I opened on Monday. I had set my website to closed for orders on July 4th and 5th (Friday and Saturday) so that my shop could have a July 4th long weekend to enjoy with their family and friends. I also posted a banner on my website that the shop was closed on these days, as well as putting a sign on my physical location's door and a voicemail message on my phone. I am very sorry that this error occurred on my website and I reached out to apologize to you and refund your order fully due to this error.
I am sorry that your daughter missed her delivery on Saturday for her birthday since we were closed, but as I told you on the phone, I would be happy to deliver on Monday and make it extra gorgeous due to our error, or fully refund you. You received your full refund and I apologized for our oversight to you personally on the phone before you posted this review.

great re roses

Stunning bouquet! Recipient was so touched. Delivery was timely. I ordered from the east coast - very happy with The Holly Berry's service.

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Florist's Response:

Thank you for your kind words and feedback.

The florist they used was very kind and delivered on time. I did think the arrangement compared to what I ordered was rather plain with less unique flowers and did not embody the same feel of the orignal choice. I was not able to post a picture here as reference unfortunately.

Beautiful! On time. As requested. Love this place!!

Place order online, then had to call to make changes. Sarah was very helpful and made it easy to complete the order. Will always remember to use Holly berry for flower deliveries in Evergreen area. Thank you for making someone feel special when receiving your flowers.

I was not pleased st all with the purchase
It has no color other then green and came in a small cereal bowl sized container


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Florist's Response:

Hi Jim,
I would have liked to talk to you directly about your concerns about the size of the garden since I want all of our customers to love their succulent gardens. I appreciate it greatly when customers call the shop with complaints first to give us a chance to try to help address and issues before they respond on social media.

I am sorry that you weren’t pleased with the healthy, green succulents that we made in the chic, white container that was pictured on the website. We upgraded the succulent garden with ornamental items for Mother’s Day that weren't included in the picture on the site but were complimentary for the holiday. I’d be happy to discuss this arrangement if you would like to call the shop directly.

First time customer. Ordered from Berkeley CA for delivery to my sister in Evergreen CO. The flowers were delivered within 2 days as scheduled and the arrangement was as shown online.
Thank you.

Hello -
I've purchased many bouquets from the Holly Berry, and they've always been spectacular. I recently ordered this succulent garden for a birthday, and the picture I was sent of the "garden" that was delivered was severly underwhelming. Three succulents and no color other than green. I was quite disappointed, given the cost - I could've picked up a few generic succulents myself for 1/3 of the cost. I was hoping for more.
Thanks for listening.
Taylor
taylordix@gmail.com

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Florist's Response:

I'm sorry that you weren't pleased with the succulent container garden. We used an upgraded high quality mid century modern ceramic container with a wooden stand and filled it with 3 larger succulents and added decorative black rocks to complete the overall feel of the garden. The picture shows 5 smaller succulents which can make the garden appear fuller in pictures, but I assure you we put larger, high quality succulents in the container.

I didn't see them, but my neighbor called to thank me and said they were beautiful.

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Florist's Response:

Thank you so much for your kind words; I'm so happy your neighbor loved the arrangement!

I have tried to share a picture of what the arrangement actually looked like but sorry, that doesn’t seem to work. I was aware that the Orchids needed to be replaced, but the arrangement wasn’t what I expected.
Also, the delivery was made when no one was home, left at the front door, and would have been subjected to damage by wildlife since it had no protective wrapping.

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Florist's Response:


I would have loved to talk to you on the phone to resolve any problems or issues you had with this arrangement. I always appreciate it when customers call the shop to speak with us directly since we really work hard to provide responsive customer service and always want our customers to be happy with our arrangements.

The arrangement we made was beautiful. There was a substitution of premium roses for the orchid bloom, and the customer was notified of this substitution when we accepted the order. The arrangement had the same flowers, vase, and style as the picture of the arrangement that was ordered, with the exception of the substitution, which didn’t change the overall feel or look of the arrangement.

Our delivery area is very large and mountainous, which is why we always call and text in the morning to confirm the recipient’s address and check that they will be able to receive the flowers in our delivery window in the afternoon. We called and texted when we opened that morning for delivery of this arrangement. We delivered the flowers after we received confirmation and delivered them to the address. However, the recipient wasn’t answering the door, so the driver then texted the recipient and heard back from the recipient that it was ok to leave at the door since she would be home soon.

We try to limit our use of plastics and other environmental impacts in our business. We live in a beautiful area and try to not contribute to the plastic bags, plastic wrap etc that can inflict harm on the local wildlife. Plastic wrap also doesn’t deter the deer and elk from munching on our flowers; which is why we always contact our recipients on the day of delivery through multiple methods. Our driver confirmed with the recipient of this arrangement that it was ok to leave by the front door since they were on their way home and it was beautiful weather.

This arrangement was delivered over a week ago and I just got the notification of any issues with this order, but I would be happy to speak with you if you would like to call the shop directly.

Yes, very nice thank you.

The flowers that needed to be swapped out from the original arrangement look really nice.

Thank you!

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Florist's Response:

Thank you for your business and kind words!

I was very pleased with this florist on delivering the requested floral arrangement on time to what I was worried might have been a little remote delivery area. Nicely done!

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Florist's Response:

Thank you for your kind words and your business!!

What a privilege to have the Holly Berry in Evergreen to design such beautiful floral arrangements that never fail to bring delight! I live in California and my daughter in Evergreen, CO, so Holly Berry provides a wonderful avenue by which I can share and send special wishes that are a delight to my daughter. Thank you!

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Florist's Response:

Thank you so much for your kind words; we love making beautiful arrangements and helping to spread the love!