59 Reviews
THEY WERE NEVER DELIVERED!!! I LEFT MULTIPLE VOICEMAILS AND NOT A SINGLE ONE HAS BEEN RETURNED AND YOU HAVE THE AUDACITY TO ASK FOR A REVIEW??!! REFUND MY MONEY NOW!!
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Florist's Response:
our apologies, this order came in at 5:30 in the morning and we missed it in our list. i am happy to deliver them at no charge to you with a note of apology to the recipient. you can reply here, or directly to me at gdnpth@msn.com in the meantime there will be a credit issued to your account. again, our deepest apologies!!
karen
garden path
I've had the pleasure of working with Karen for many, many years. Her arrangements are unique and lovely, and her personalized service is top notch.
Karen created a joyful arrangement for our friend, brightening her day! Karen is so helpful and reliable--I would recommend ordering from her.
The flowers were never delivered to the recipient and although there have been several calls to The Garden Path, no one has returned the calls. Very disappointed.
Good stuff!
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Florist's Response:
thank you for letting us do this!
The flowers were beautiful! I live in California and my mom is in Castle Rock! She loved them! Now I have a florist that I can use and trust to help me express my love for my mom for any occasion! So glad to have found your business! Thank you!
The flowers were spectacular! Thank you for the amazing delivery and for making somebody feel very loved!!!
Very happy with the beautiful bouquet delivered
Great communication, absolutely gorgeous flowers! I ordered from Grand Junction for my daughter's birthday in Castle Rock. Would definitely use them again!
Great service and experience!
Wonderful job, my girlfriend couldn't stop talking about how beautiful they were!
Beautiful, as usual! Thank you.
Karen & her employees always create “Custom” orders that are beautiful!
The flowers were arranged beautifully, delivered promptly, and reasonably priced. Thank you!
First and last time we will used garden path. Flowers were supposed to be delivered yesterday. As of today Flowers still not delivered.
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Florist's response:
we apologise, there was a problem with the delivery! i contacted the client by phone,personally delivered a new design and got a thank you from the sender with note that design was beautiful.
The Garden Path always does beautiful work. The arrangements are always unique.
The Garden Path Co’s custom arrangements are always unique and beautiful. There’s no reason to be apprehensive about choosing a custom arrangement every time you send flowers!
Once again, you have created a beautiful combination of color and form. The delphinium, alstroemeria, sunflower, eucalyptus, eryngium-- wonderful! Tom was quite pleased. Thank you!
Wasn’t delivered & I wasn’t contacted
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Florist's Response:
thank you for your feedback, we attempted delivery and no one was home, there is an option on our site that we can check with "delivery attempted" which we checked. in addition, you contacted me early yesterday morning as i was headed out to re deliver and we chatted for several minutes, and you thanked me for taking care of the order. within 30 minutes the order was delivered as promised. again, no one home but i used the ring bell and left it as i told you i would do and you agreed. i hope you will revise this review, we strive to accommodate all our customers as best we can and keep you informed at every step. thank you.
I ordered a week in advance and received an sms from garden path the day of that they do not deliver to the area that bloom nation says they do. I have been unsuccessful in obtaining a refund from either garden path or bloom nation, and neither has responded to further inquiry about the refund.
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Florist's response:
we appreciate the feedback, the customer reached out to me yesterday and i went online and made correction immediately, and while we were on the phone he got notification of refund. we did respond to the order saying we do not deliver to this address, but the refund was never generated. it was a glitch in the system and we apologise for the inconvenience.
This was the best bouquet of flowers I've ever had sent. They were super easy to order from. The flowers were delivered promptly and the recipient loved them. Thank you
I paid extra for a specific delivery window and the delivery was late - just a few minutes late, but it caused me to call to find out where the flowers were a couple of times, because I was on a tight schedule. The person who answered the phone the first time needs some customer service training - she sounded annoyed and rushed and stressed.
The flowers were pretty but not exactly as the picture - I wanted the dramatic twigs in the arrangement and didn’t get them. Also the water in the vase was murky, like it had been sitting on the florist’s counter overnight, and should have been replaced with fresh water.
The Valentine's Day flowers were beautiful, and my wife loved them. Delivery was on time with friendly service-- thanks!
The online ordering process for my custom order was very easy to process. The arrangement was delivered on time within one day and all customs requests were upheld.
Thank you!
Garden Path delivered a great bouquet within hours of ordering. Our friend was thrilled.
I’m not sure if this company rips people off on a regular basis or is in some sort of major trouble causing them to give poor service. My friend never received the flowers I ordered, and I didn’t hear from this florist. I contacted them and left a message and haven’t heard back after 4 days. It’s 20 days since the delivery was supposed to be made.
The delivered flowers looked nothing like the picture I chose. Specifically asked for no roses of any kind and roses were included. Very disappointed
*** edited to a 5 star review. I was beyond pleased by the response from the owner. I was not expecting such great customer service as it can be rare sometimes. The second delivery was beautiful and was similar to what I originally purchased. I will definitely use The Garden Path for future deliveries!
Florists' Response:
we appreciate your feedback, and we want you to be very happy. i apologize that roses were in there, i did talk with you and we did discuss that, spray roses were added by mistake, i will get in touch with your recipient and redeliver another design to her. our description of the arrangement includes the note that we use seasonal flowers, so there can be some variation. again, our apologies.
Absolutely beautiful bouquet. Delivered on time and my friend just loved it!
Fast day of delivery and easy to use website, plus the arrangement was beautiful.
Wonderful customer service and my daughter-in-law said they were beautiful.
The arrangement was far more beautiful and tastefully elegant in rustic style than indicated by the website photograph. HIGHLY recommended. My mom gushed, even after being agitated previously. ;)
I placed my order online which was quick and easy to navigate. Due to the COVID situation they had to change out the case. They quickly emailed and called me to make sure this was okay with me. The woman I spoke with was very polite and knowledgeable. The flowers delivered to my stepmother were beautiful!!! I would definitely use them again!
I live in Cali..we use The Garden Path Co. a couple of times a year to send flowers to my mother in law. I must say that they go above and beyond in designing such grand arrangements. So beautiful every time!
The arrangement was beautiful and full, with great variety. My wife loved them. Thank you Garden Path!
The bouquet sent to my parents for their 70th anniversary was beautiful. It brought some much needed joy during this trying time and importance to know their children were with them emotionally if not physically!
Although the arrangement delivered to my sister had mostly different varieties of flowers than the ones pictured here, the ones in the arrangement were lovely. She was delighted with the types of flowers, the colors and with the fragrance! I was pleased that she received the arrangement less than 2 hours after I'd ordered it online. Thanks for delivering a quality product so promptly-and the day before Easter at that!
On line ordering was so easy. The client loved the beautiful bouquet. I left the choice up to the florist who delivered it the same day I ordered it. I would strongly recommend The Garden Path in Castle Rock, Colorado.
I live in California and Garden Path is in Colorado. I ordered the flowers online and the flowers got delivered a day early because the staff was considerate enough to call me and advise me about the snowstorm coming so there could be a delay getting the flowers delivered as originally planned. My mother said the flowers were absolutely GORGEOUS! THANK YOU FOR BEING PROACTIVE AND HAVING BEAUTIFUL FLOWERS! I WILL DEFINITELY USE YOU GUYS AGAIN IN THE FUTURE!
She loved the birthday bouquet!! It’s always a pleasure doing business with you. I appreciate your honest, thoughtfulness & beautiful arrangements!
Great service and pricing!
I was hoping for a bigger bouquet after paying $80 and the $10 delivery fee seemed really high. Also the flowers were several hours late which was disappointing
The bouquet was beautiful but the card was handwritten with such sloppy handwriting that it was difficult for my friend and me to make it out.
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Florist Response:
We apologize for the late delivery, we did reach out to you to explain that we cannot promise delivery at specific times. your arrangement with the flowers that we shipped in for you were full value. if you would like to reach out to me personally, we would be happy to replace them with something that you love!!
Beautiful arrangement & wonderful customer service! We will use again!
For once I have found an honest florist
Flowers were fresh and just like the picture.
Delivered timely.
Thank you!!!!!
Awesome !!!!’
My son and daughter-in-law loved the flowers and they sent me pic and they are fabulous . Thank you so much. Linda riley
My daughter-in-law was very happy to receive this beautiful arrangement!
Beautiful Spring arrangement
Made her day
I recently ordered flowers and had several concerns about the arrangement and message card. Karen Novotny responded quickly with a respectful explanation and a desire to
maintain a good relationship going into the future. I was impressed at her response and knew this florist had a strong commitment to their mission. Bottom line: I would order
again and highly recommend their creative services for any occasion!
Carol M. Weaver
Overall I think they did a nice job...arrangement wasn't exactly like the picture (vase; arrangement height). I will recommend if the florist is going to use actual pictures of examples then they should do what they can to assure it pretty close...especially with height and vase style.
Just as pictured! Beautiful flowers delivered on time. Thank you!
The Garden Path CO put together a beautiful piece that cheered my family member up after a surgical procedure and delivered it in a very timely manner. Payment was very easy from out of town via their website and I'm thrilled with the experience and that I could support local! Shannon B.
Fast delivery, within a few hours of ordering. Perfect container with great arrangement, made my sisters day! She plans to now use The Garden Path Co. herself when she needs arrangements!
Huge Thank you! I ordered a sympathy arrangement for a friend and her family and could not be more pleased. It was stunning and was delivered within hours of my order. Warmest Thanks,
Becky
The online order process was easy. It was delivered properly. The the arrangement was absolutely beautiful! Will use them again in the future.
Flowers were gorgeous but delivered a day earlier than requested
The flowers were lovely but didn't arrive until after 6 p.m. I would strongly consider a different florist in the future.