73 Reviews
Holly never fails to deliver! She is very artistic and has great taste with a willingness to make her customer delighted! Thank you, Holly.
Ordered online and a nice healthy Mandevilla was delivered the next morning. Very happy with everything and would definitely order from Steve's Ace Home & Garden again.
Above & beyond customer service! I live out of town so my purchase was made over the phone. Lisa was so helpful in picking out the right plant and it was beautiful! Your great service is truly appreciated.
Thank you for your assistance and patience with providing a beautiful plant and memorial gifts for loved one’s visitation and funeral
Thank you for your assistance and patience with providing a beautiful plant and memorial gifts for loved one’s visitation and funeral
Thank you for your assistance and patience with providing a beautiful plant and memorial gifts for loved one’s visitation and funeral
Thank you for your assistance and patience with providing a beautiful plant and memorial gifts for loved one’s visitation and funeral
Living out of state, I trusted the flower shoppe to choose the flowers to send to my in state daughter! She loved them and they included one of the loveliest yellow roses I’d ever seen!! Plus other gorgeous flowers and colors! Thank you!!
Sent a plant to my son! Woman who helped, so sorry don’t remember her name was so nice! My son sent me a pic. Was beautiful! Very satisfied with flowers by Steve!
Beautiful arrangement! Perfect size and very colorful! The little pitcher vase was a big hit!
I am a florist for the past 34 years living out of state. You guys do a very nice job on all the orders I've placed....especially this one! Well done!
Thank you! The flowers I ordered were beautiful! It was such an easy process, and the recipient even got a phone call to make sure she was going to be home. Will definitely order from Steve's again!!!
Wow, I wasn’t sure what to expect when I chose Designer’s Choice, but I figured that would give them maximum flexibility to use what was on hand. They did an amazing job! I’m typically disappointed with what arrives as compared to the photo online, but not this time! Thank you!
Love to shop local and happy to pay the price for delivery, but my recipient sent me a picture of the bouquet, which I thought was skimpy for the price.
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Florist's Response:
Hello Kate,
Thanks for your feedback. We're sorry to hear the wrapped bouquet wasn't as large as you had envisioned. As you mentioned in your email, the cost of flowers has risen significantly due to the pandemic creating shortages in supply and thus has inflated costs. Our $8 delivery fee has not changed in 10 years, and we do not profit off of it by the time we pay our driver's time to deliver, for our gas, and the upkeep of our delivery vehicle. As a small business, all these increased costs must be eventually passed on, which may result in a smaller bouquet than you may have been able to get in the years past. Again, we're sincerely sorry if you didn't find it as large as you had expected, but we do hope the recipient was able to enjoy it.
Thank you again for your feedback, and I hope you have a Happy Holiday Season
I was calling from out of state and your employee was so helpful and took her time to ensure I would be happy with my floral arrangement. The flowers were delivered very timely and daughter loved the them.
Very upset for $100.00 that this is all that was sent to a fineral.
This was a wedding gift...the couple loved it!
Thank you for delivering such a pretty patio planter to my Mom for Mother’s Day. I am sure she will enjoy it all summer long.
Thank you for the beautiful flowers.
Ordered online and it was super easy. The pictures of the items were great. The recipient was thrilled. Will definitely order again. Thank you.
The arrangement was gorgeous and they loved it. Thank you very much.
They are very good and I am never disappointed with their service.
Would highly recommend them.
Bought for a coworker who lost a family member. This piece is simple but with a strong message. Great quality and versatile
Always very helpful and friendly!!
Great work as always! Thank you!
As always, The Flower Shoppe at Steve's Ace knocked it out of the park! Not only did they come through on the busy Valentine's Day weekend, the product was fresh and exactly as ordered. The delivery person also went above and beyond and walked it up the driveway as the plow had not been through yet. Thank you to The Flower Shoppe at Steve's Ace and for always going above and beyond each time we order! Nice to know we will get consistency and quality!
Ordering was easy. I was able to do it well in advance at my convenience. The flowers were beautiful and were delivered early in the day for the recipient's enjoyment all day. Thank you so much! Will be a returning a customer.
The staff at The Flower Shoppe came through in a pinch. I called a bit late for a delivery but they put together my order and got it delivered on time!
As always - Steve's Ace Flower Shoppe exceeded expectations with an anniversary arrangement! Thank you!
Gorgeous bouquet. Better than expected!
A Studio M Art Pole was delivered on time for my mother's 92nd birthday as a snowstorm was approaching the area. My mother loves the garden memorial and plans on putting it in her yard this spring as she works in the garden, one of her favorite activities.
It is always a pleasure to order from you, as I am in Florida and I know I can count on you to do your Best. So, Thank you for everything and I will be ordering again.
Merry Christmas and Happy New Year.
Diane Latham
The Flower’s were very beautiful and helped set the Christmas spirit. They were exactly as pictured . I also couldn’t believe how fast it came.
I looked on line and found this lantern. I called the store and spoke with one of the Selchert girls and she was very helpful. I placed my order with her and she assured me it would be delivered later that morning. Just a couple of hours later, I received an email saying my lantern was delivered to the funeral home well in advance of the starting of the wake. Great customer service and I loved knowing that my gift was delivered!!!! Will definitely order from here again! Thank you!
The Flower Shoppe did an excellent job taking my order over the phone, emailing me a receipt and emailing me that my item was delivered. I was very impressed!
Great service, plant came as shown in the picture. Was better than I expected.
Excellent customer service!
This was delivered as the service was just about over.
As always, best in class florist in Dubuque! I am never disappointed with their work, they always amaze the intended recipient! Great job! Best florist by far!
I appreciate the beauty and quality of the plant I ordered and the excellent service and delivery.
The flowers were better than expected and delivered to my specifications. Thank you!
I tried to order the Garden Party for my mother in law. Three hours after I placed the order, I received a call telling me Steve's Ace could not deliver it, even though when I entered my MTL's address into the the delivery service area, it said they would. It is 3 days later and I have still not received my refund.
Excellent customer service and beautiful flowers.
Thank you for the picture,
It was a pleasure working with you and the arrangements are beautiful.sincerely,
Diane Latham
The arrangement was delivered the morning requested, and it was incredibly beautiful! I ordered from a different state, so I was hopeful it would work out. I included in the delivery instructions to text me if my grandmother did not answer the door and to leave the flowers on her front porch, and the delivery person did just that!! Amazing customer service! I will definitely order again!
Flowers were excellent. Delivery was on time. Service was great, just as I expected! I will be back. Thank you.
Wonderful buquet - made the recipient happy!
It was a beautiful arrangement and the recipient was very touched. We always enjoy everything we get from Steve's Flower Shoppe.
The arrangement was even more beautiful than the picture. Truly one of the prettiest floral arrangements I have ever seen.
Very nice, great delivery time. Thank You
As always, Steve's does an amazing job with flowers. My mother was thrilled and a week later is still talking about how beautiful they are. Thanks Steve's Ace!
The lantern I originally picked online was not available, Lauren was quick to contact me and let me know and show me an alternative(that I liked even more). I was very appreciative of how prompt and efficient ordering and communicating with them was. The family that received the lantern says it is beautiful and it will be a great memory piece for them.
The lantern pictured above that I ordered wasn’t available so a different one was substituted. They gave me an option for a similar one with a different message. They were unable to apply a $10 coupon that I neglected to add before I hit the send button. My own fault, but other retailers have accommodated my mistake since I notified them immediately so I was disappointed. I have no idea how the premium upgrade I ordered turned out as I didn’t get to see it. Hopefully it was ok but I don’t know.
Beautiful fresh blooms, delivered perfectly on time. Loved the Designer's Choice option!
Flowers were very high quality!
I'm so sorry I can't write a true review because I didn't get to see them. But my MIL said they were pretty and she liked them. Thank you so much for your prompt response and getting them to her on Mother's Day. I will certainly be using your services again.
Regards, Chris Ellefson
Very impressed. Will order again and again from you. Thank you
Flowers were beautiful and still looking great five days later!
Beautiful and unique! Perfect bouquet! Thank you so much!
Carole called after receiving the flowers and was very pleased with them! She sent us a picture via text and they are beautiful. Thank you for your polite and courteous delivery girl, too! She was enthusiastic and kind to our wonderful mom/grandma Carole! We will use Steve’s again!
The flowers were for Administrative Professional Appreciation Day and our admin was thrilled with the planter! Thanks so much for the beautiful and no-contact delivery!
They were awesome....my mom loved them. A great ray of sunshine during this crazy time...Thank you
The flower arrangement they did for my wife Colleen’s birthday was beautiful! Thank you so much!
I live out of state and send to my grandmother and you are my go to. She loves everything I've sent her. Thank you!
The most beautiful bouquet. Thank you!
Absolutely beautiful, better than the picture.
I loved the ease of ordering and the preview photo sent to me prior to delivery. The arrangement was gorgeous and delighted the recipient!
Great plant to gift at a great price! Was delivered very quickly
It was so easy to place my order online and then received a picture of the completed bouquet. Great service!