693 Reviews
Didn't really look like the flowers in the advertisement, but was very pretty.
Dear Lee, I have had messages from both Debbie's daughter and her grandson to say how beautiful the flowers are. They are now at Elana's house for shiva in the next two days. i cannot thank you enough. John Charles Smith
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Florist's Response:
Mission accomplished, John. It was my pleasure to help you get the flowers to your friend's family. Thank you for your kind words. Lee
My daughter did love that and it was extra special as they did put a candle in the centerpiece, so she really loved it.. Thank you so much and I will keep your information for more deliveries...
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Florist's Response:
Thank you for the positive feedback Mildred! We wanted to make your daughter's birthday gift extra special and I was so happy to find just the right candle to include with her flowers. We look forward to working with you again.
Lee
friendly, reliable, accommodating.
My aunt received a beautiful arrangement and was thrilled. Thank you!
This was perfect! Exactly as pictured and expected. Will use this florist again.
This corsage was so simple, yet so elegant and beautiful! It paired so well with my daughter’s dress and I loved that it lasted all day. I was definitely a happy customer!
Crimson petal repeated its excellent performance: Easy to order, prompt reply, met requested short notice service, beautiful and bountiful blossoms and presentation. This will be our choice of florist in the future and we will recommend it to others.
A great local florist! The owner provides personal attention in addition to beautiful arrangements.
Thank you! Our Aunt was delighted with the lovely flowers.
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Florist's Response:
You are so welcome! Nothing better than to hear from a happy customer first thing in the morning! Have a lovely day
Well designed ordering site. Delivery was on time as promised.
Great florist. Beautiful arrangement and exactly as pictured. Will be ordering from again!
Excellent experience and would use again. Communication was clear and response was quick. I haven't seen a pic of the flowers, so I don't know what the final product looked like, but the process was smooth and easy.
I had a great experience ordering flowers with Crimson Petal. Communication about delivery was excellent.
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Florist's Response:
Doug, I understood from the get go that this was a very important occasion, and I did not want to miss the delivery window. So happy it all worked out, and thanks again for the support.
Lee
Thank you so much for sending such a beautiful floral arrangement to my friend! She absolutely loved the flowers and I was extremely happy to see how lovely they are. I have been a florist for over 35 years and I give you 5 stars. Thanks again!
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Florist's Response:
I am humbled Michaleen! A 5-star review from such an experienced florist means a lot to me, and I thank you!l
Lee
This bouquet was pretty, but modest and disappointing. I was out of town and so ordered a bouquet for my wife’s birthday.
I paid $100 plus tax/delivery and imagined a fairly large bouquet that would be appropriate for my wife’s 70th birthday. What I got for the total cost of ~$112 was a little square vase holding 9 roses, some rununculous, snap dragons, 3 baby callaliies. Just doesn’t seem like a bountiful bouquet.
On the positive side - the flowers are in great shape and the arrangement arrived on time.
Guess I should have called instead of ordering it online…….
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Florist's Response:
Benjamin, I'm sorry to hear you were not pleased with your order. I made it myself, and I also created the original design you saw when you ordered online. I'm not sure why you 'imagined' a fairly large bouquet. There was a very clear picture on the website showing the size/style of the vase. Your wife received some of the finest blooms I carry all selected fresh by me personally at the flower market. The Dutch magenta Calla lilies I used are $12 each and are a unique and gorgeous color. You will find they last more than a week. A dozen roses cost $85, you received 9 roses, having just arrived fresh that morning. I was being interviewed for a story on WCVB shortly after finishing your wife's arrangement. The reporter picked it from many others on the design bench and remarked on how beautiful it was. I always do my best to please my customers. Although I'd rather have received a 5-star review, I understand that I can't please all of the people all of the time. And I also know that the value of the arrangement I made was the value represented on my website. I suppose we can agree to disagree this time. Have a nice evening.
Beautiful colors and arrangement. Lee modified as requested. Solved a delivery problem . Nice to talk to a local florist .
My grandmother loved these flower! Thank you!
Outstanding g flowers.
Beautifully fresh and aromatic!
The Crimson Petal did an amazing job again. I have been using them for the last few years and have been more than satisfied with the quality and style of their arrangement. The delivery service is also very prompt. I highly recommend them!!
Absolutely gorgeous arrangement! Arrived on time. I am so glad I chose Crimson Petal. Thank you!
The picture has white roses and orchids. I paid a large amount of money for a deluxe version. The flowers my mother received had no orchids. It had red roses, which I really dislike (and which are inappropriate in my opinion as my 79 year old mother's birthday gift. Red roses are a flower of romance). It also had white chysanthemums, which I consider to be a cheap looking flower, and even which I associate with funerals. I was really disappointed. The positives were reliable delivery and I liked the video message option.
Gorgeous arrangement ! Vibrant and cheery !
Lee was terrific. The flowers were beautiful and she went above and beyond to ensure delivery went smoothly, especially when the recipient was unexpectedly out of town. The Crimson Petal is my go to florist for floral arrangements in the metro Boston area.
Crimson Petal is a fantastic flower shop. The arrangement I sent to my daughter was beautiful. She was thrilled and said that this shop never disappoints. Lee, the owner, couldn’t have been nicer when he texted me about a computer glitch issue. I highly recommend this shop if you need to send an arrangement in the Needham,MA and surrounding areas.
Delivered on short notice. Flowers were very fresh and arranged beautifully. The arrangement was nicer than the photo on the website. It would be helpful if , on your website, you indicate how tall the arrangement is. I would definitely order again! Thank you. I love ordering local!
Absolutely Stunning Flowers and Exceptional Service! I recently ordered a bouquet for my mother's birthday, and I couldn't be happier with the experience. The flowers arrived on time and according to the instructions I provided; fresh, and beautifully arranged—even better than the picture on the website! The attention to detail in the arrangement and the vibrant, healthy blooms truly exceeded my expectations. I will definitely be using this flower shop for all my future floral needs. Highly recommend to anyone looking for quality and reliability!
Flowers looked amazing, delivery was seamless and she loved them!
Beautiful flowers and delicious chocolates. However they were delivered late in the day. I would have preferred morning given that it was for a big birthday.
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Florist's Response:
Tamar, happy to hear the flowers were well-received. We have many orders each day. We design the arrangements fresh each morning. Then our wonderful delivery driver arrives, plans his route and takes all of the orders out for delivery. If an order is needed for a special event, we can arrange morning delivery, but for the most part, we do not begin deliveries until noon. We aim to complete deliveries by 3:30 pm, latest. Thanks for your order!
I’ve been a Crimson Petal customer for many years. From Ohio I order flowers to be sent to family in Newton. This year I ordered on line, but I usually call in the order. Crimson Petal never disappoints. The flowers are beautiful, the delivery is on time and process is smooth. Thank you Crimson Petal!
This was my second order with Crimson Petal and they didn't disappoint. Both times my the orders was delivered in time, the bouquets have been exquisite and long-lasting (at least the first one) but most importantly the customer service is stellar. I am so glad i found them online while searching for local florists to send flowers to my friend in Newton, as i live in a different state. I wholeheartedly recommend the Crimson Petal and will always use their services to send flowers to my friend.
Putting the order went well.
One repeating issue that bothers me:
My profile on your web site is uncomplete, the systems refuses to accept my phone number because it is not an American number.
I use your service for ~10 years and I bump into this issue every year...
I am forced to put my daughter phone number on both sender and receiver profiles....
If this can be fixed - great!
Best regards,
Yoav Kotzer.
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Florist's Response:
Hello Yoav,
I appreciate your business and thank you for a decade of patronage! I wish I could help you with the international phone number issue, but I do not process orders inhouse. I have a wonderful company called Bloomnation take care of all of the order processing and we here at Crimson Petal do everything else. I've been told that it is a security issue not allowing foreign phone numbers, but beyond that, I am not sure. Thank you for sharing your concerns and if at any time we are able to override the phone number, I shall let you know. Lee
Recipient reported that the arrangement was lovely and she had it sitting on her kitchen table.
Above and beyond service!
The arrangement was even more beautiful than the photo...my sister loved it!!
The flowers were a little different, after being asked if it was okay, and our friends liked them.
It was a very good experience!
Excellent service
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Florist's Response:
We pride ourselves on getting each and every order just right! Thank you for your business and your kind words.
What you see this is what you get Crimson Petal is excellent I will recommend this place to anyone. Good job
I've used The Crimson Petal several times and they are excellent. Flowers always gorgeous and arrive right on time. Thank you!
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Florist's Response:
We have such nice customers! Thank you Kate for your review, and keep on coming back. We won't disappoint.
Lee
Great customer service and quality.
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Florist's Response:
Thank you! We had fun designing the 'planter', and we are most appreciative of this review.
I purchased the beautiful Flower Patch arrangement for my sister's birthday. She's been having a hard time and she said it is the most beautiful flower arrangement she has ever received and it lifted her spirits. I am so grateful.
Thank to Crimson Petal for making sure the flowers were delivered at a time that they could survive in this hot weather. Your personal service is deeply appreciated.
(from NH's Monadnock Region:) When ordering flowers long-distance, I prefer to order directly from vendors who are located near the recipient. After a little bit of online research, I came across Crimson Petal. I ordered a deluxe version of the new Sweet Peaches and Apricots design and I requested that the arrangement be delivered to a nearby church. Two days later, when I saw the arrangement in person, I was very pleased. Exactly as shown, with additional roses added. It was lovely. Nice job! Thank you!
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Florist's Response:
What a lovely way to start my day at the flower shop! I just read your review and want to thank you for your support Lucinda! This particular church is a favorite of mine and we have been working alongside the altar guild for many years. I am fond of the arrangement you chose, as well, so thank you for giving me the opportunity to design it!
Lee
Very friendly and honest! They were busy due to two other local florists being closed for the holiday week and apologized for not having capacity to do same day delivery. Flowers were delivered the following day and my friend loved them! I would highly recommend this florist! Thank you.
Perfect selection of gorgeous blooms to thank my recipient. Prompt service with attention to protecting flowers in the extreme heat.
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Florist's Response:
Madelyn we are thankful for wonderful customers like you! We appreciate your review as well! Many thanks.
Gorgeous arrangement and they tried endlessly to deliver when someone was home to get it . They never gave up- amazing florist!
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Florist's Response:
I admit, getting flowers delivered in 100 degree heat, is a challenge, but we love challenges!! So glad our efforts paid off. Thank you Kathryn.
The roses I sent to my daughter for her birthday were absolutely perfect, delivered on time and presented beautifully.
The did not deliver the day requested, only next day. If it was not possible, the day should not be listed as available in online calendar.
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Florist's Response:
Yakov, you placed your order moments before our cutoff time for 'same day' delivery (mid-day). It was prom day with many students arriving between 10 and 1 pm to pick up their corsages/boutonnieres. When I had a moment to check my computer, I realized your order had come through. At that time, I immediately contacted you to let you know that we could not accept same day delivery. I offered to refund your order, but did not hear back from you. I am sorry for the inconvenience, but I also ask you to understand that if a same day delivery is absolutely essential, please call me directly. I see you have ordered with us a dozen times already, so I can only guess that you are happy for the most part with our service, but this is the second time you've called us out online. Good Day
Easy to order. Nice bouquet, but not entirely like the photo offer. Delivered in good order, but ignored the delivery time I specified without telling me, despite the warning that I should be available to accept delivery of fragile flowers. Thus, mixed/mostly good experience.
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Florist's Response:
Thank you, David, for addressing some issues in your review of the Crimson Petal today. I’d like to take a few moments to address your concerns.
You are correct, the actual delivered arrangement was not 'entirely like the photo offer' as you said. It was, in my opinion, better. Before sharing why I think it was better I’d like you to read the contents of our Substitution Policy below. This passage prominently featured beneath the photo of each and every arrangement offered on our website.
Substitution Policy
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Every florist has this type of policy. And not because we want to mislead our customers. I would have no motive to show a photo online and deliver something wholly different. But, practically speaking, it is impossible to carry all of the flowers for 125 website arrangements, all of the time. If we absolutely can not duplicate an arrangement chosen from our website or even come close, then I will contact the customer with the option to choose something else. I review the website almost every night to make sure I keep a fully stocked cooler to make the items featured. I will delete items online if I know we’ve sold out of things, and vice verse. We do a pretty good job with that, and it takes a lot of time and effort.
What you reference as being 'not entirely like the photo' is what I see as our attempt to create the look and feel of an arrangement in spite of the fact that we may be missing several flowers pictured. My company policy is to use equal or better value flowers if substitution is necessary. I think it is infeasible to expect exact replicas, and the beauty of art in my opinion is for the designer to know his/her flowers well enough so that he/she can achieve the same or better outcome with comparable blooms that are seasonally available.
For instance, we were not able to source burgundy Amaranthus on Friday, so I substituted with a lovely mauve Celosia, a premium flower with a similar and unique impact on the arrangement. I did not have variegated ruby red/white dahlia, so I provided lovely, fresh white dahlia. I also chose to use fine beautiful pale pink/white dendrobium orchids not to substitute anything, but to add beauty and style to the arrangement. I had just purchased them and thought they'd be lovely in your anniversary gift, so I used them. The items I subbed in made the arrangement better in my opinion.
And one more thing, I did not ignore your delivery time request. Like most busy florists, we do not guarantee delivery times. Instead, we do the best we can to fulfill special requests unless of course needed for a special event. Some florists charge an extra fee nowadays for timed delivery, usually $10, but I have chosen not to do this and have found most customers very flexible. Please remember, finding reliable help is a great challenge. After lengthy searches, we have finally found two drivers who are excellent, both of them arriving at noon and delivering until about 4 pm each day. Since you ordered for 11 a.m. we were unable to fulfill your request. I have decided to do as many of my fellow florists do and let customers know that timed deliveries are generally unavailable, and if one is required, a phone call to me is recommended.
I wish I did not have to spend time explaining all the nuances of my business. After 15 years, it is clear we are great at what we do. However, perfection in life is not realistic in my opinion. We can aim for perfection, but now and again, small glitches occur or differences of opinion may arise. In the end, please know that we appreciate each and every customer. I am thankful for your business and value the opportunity to address your concerns.
Good day!
Lee
It was beautiful and matched the picture on the website! Thank you.
The bouquet delivered did not look like the bouquet represented on your ordering site , it was much , much smaller . I was disappointed with the size and contents for the cost 68.00 , with taxes , tip and delivery 92.81 . The photo representation on your site for the product was misleading. Otherwise, delivery was great , the ordering process was seamless , but I don’t feel my friend got what I’d ordered for her, especially at that cost . I have a photo of the received bouquet , but I am not able to upload it onto this platform .
I could email a photo , if you would like to see and compare site photo with delivered product .
Kind regards , MVesenka
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Florist's Response:
Marybeth, as you know, I did reach out to you directly to ask for a picture of the arrangement. Thank you for sending it to me. I was here standing next to the designer who made the piece, and I was also here helping the delivery driver load it onto the delivery vehicle. I knew the arrangement was up to our high standards when it left the shop. As expected, the photo your friend took of the arrangement in her home was not so good. I don't see how you could say it was 'much, much smaller' than the one online by looking at that one picture. It was completely out of scale. The vase shown in her picture is the exact vase on our website and is 9 inches tall.
I know I've said this before, but I'll keep saying it because I believe it. If you would like to talk to a business because you are dissatisfied, then instead of posting a permanent low review, call the business. I would have been happy to let you know that we used two gorgeous pink peonies (at $7 each) at the height of their bloom in your friend's arrangement because we thought they'd be greatly appreciated even though there are no peonies in the arrangement on our website. And, we did not use green hydrangea in the arrangement because there were major supply and transit issues getting flowers to Boston after Mother's Day. Blue and green hydrangea were not to be found.
So, although the arrangement received did not look 'exactly' like the one online, I can assure you it was filled to value and was lovely, as all of our work is. We are well-regarded professionals, and we sure know how to handle situations when we don't have a particular flower or flowers. I bet those peonies are looking and smelling amazing in your friends dining room right about now. I sure hope so!
Excellent service as always!
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Florist's Response:
Thank you Mike! Your Mom is such a lovely lady. I'm so glad we were able to make her beautiful flowers!
Although the recipients said the arrangement was “beautiful”, their photo seemed to show a rather scrawny example.
the bouquet was nice, but to be honest did not seem 'deluxe' to me. (kind of small, not too many different flowers) not sure what I paid extra for. I've ordered many bouquets in the past and this is the first time I've been a little bit disappointed.
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Florist's Response:
I'm sorry to hear that this particular arrangement wasn't quite right. And since you've ordered many times happily, I sure hope you will be back! You did order a designers choice item. Without seeing what you received I can only surmise that you received an arrangement with 'choice' or 'premium' blooms and/or a nicer vase. We often upgrade arrangements with better flowers not necessarily more flowers. Thanks for the feedback though.
Wonderful bouquet! Wonderful aroma thoughout the house immediately. Well done!
Paul
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Florist's Response:
I am so happy you were able to enjoy the amazing aroma of a variety of rose in your arrangement called 'Moab'. Its scent is lovely!
Thank you Paul!
Lee's bouquets are always tasteful and fresh. And her service is impeccable.
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Florist's Response:
I am so pleased we have taken good care of such a great customer! Thank you Iris.
The Crimson Petal created a beautiful bouquet for my anniversary! Also, the staff is very kind. I will definitely order flowers from them again. Thank you!
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Florist's Response:
Ryan, you are so kind to say we are kind! It's a win/win! Glad to hear we added something great to your anniversary celebration. Thank you for your business.
A great local resource for sending flowers and plants. Nice selection, friendly advice available by phone, and dependable order fulfillment. Thanks!
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Florist's Response:
We appreciate your sharing your good experience here at Crimson Petal with the world! Thank you!
Lee
I liked the picture on the website because it had different types of flowers, not just roses. And I had paid for the next step up, offering more flowers. But the bouquet delivered to my friend was mostly roses and greens, not the varying heights as in the picture and it looked like the standard amount of flowers, not the extra.
The flowers were greatly appreciated by the recipient. Thank you,Alan
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Florist's Response:
How kind of you to let us know. We are happiest when you are happy. It's a win win in this case. Thank you, Alan.
My daughter was unable to make it home for Easter Weekend so I wanted to send her flowers - not easy to navigate security and campus logistics . They were successfully delivered with rave review ! They are my go-to for the next 2 years .
Thank you - from a Grateful Dad!
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Florist's Response:
Although college is long behind my kids, I totally understand not being together at holidays. Don't you worry, we will make her feel loved!
Thank you for your kind words!
Lee was a dream to work with. Her floral arrangements are spectacular and her customer service is off the charts. Highly, highly recommend this special florist.
Will definitely order again
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Florist's Response:
Joanna, you are too kind! It was nice to chat with you, and I'm very happy to hear the flowers were well-received! Thank you!
Flowers were delivered on time and beautiful ... arranged as pictured on the site
Thank you for making this an easy process.
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Florist's Response:
And thank you for shopping at the Crimson Petal!
I purchased this as a birthday present for a friend. She loved it, noting that it smells as lovely as it looks and had a wonderful array of premium flowers, even some Scottish thistle which tickled her since she’s Scottish. This was the 3rd year in a row (maybe 4th) that I ordered an arrangement for her from Crimson Petal since they’re so beautiful. And reliable delivery.
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Florist's Response:
Allison, we are always pleased to have a loyal customer who has made us their go-to Newton florist. Thanks so much for loving what we do and letting others know!
Beautiful flowers as always! Thank you so much!
Paul
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Florist's Response:
We appreciate you Paul.....returning our vases....being friendly and kind.....and appreciating us! Thanks for making us your go-to florist!!
I loved the flowers...even better my wife LOVED the flowers. Always happy getting flowers here!
Lee is always the best!
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Florist's Response:
Thank you so much! I am humbled. I hope that orchid was a hit, it is one of my favorite colors. Thank you for shopping with us each year.
Sent these to my mom. They were even more beautiful in person. Delivery went perfectly. Thank you Crimson Petal.
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Florist's Response:
Myriam, I can't thank you enough for writing these great reviews for us. It really helps us maintain our reputation, and I know it takes time to do. We appreciate you!
I understand that website picture and flowers themselfs can be different, but that difference is so big.
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Florist's Response:
Anton, since Valentine's Day is only a few days away, we often get many beautiful and 'different' flowers than we find the rest of the year. I had purchased some unique and beautiful blooms at the flower market that I personally chose for your Vermillion arrangement. Your arrangement was actually upgraded with a lovely Protea, white ranunculus, fresh Dutch tulips etc. So you are correct in noticing differences in the online version of what you ordered, but from a design standpoint, I truly believe you received a more intricate and pretty arrangement overall. I am sorry you did not like my choices, but I thank you anyway for trying us out.
Crimson Petal delivered within 24 hours, and the flowers looked exactly like the photo on the website. We will call Crimson Petal next time we need flowers delivered!
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Florist's Response:
Hi Karen, please do call us anytime you need flowers! We enjoy working with such great folks, it is a pleasure.
I like this little neighborhood shop. Fresh flowers and nice skilled florist. This time I ordered online for my daughter's birthday due to me being down with cold. I didn't see the flowers but she liked them and delivery came on time. Their prices are also way better then the competition. This is definitely my florist to go to.
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Florist's Response:
Yuliya, we appreciate all the kind things you've said about us! It makes me feel great that you trust us enough to design flowers for your daughter sight unseen. We are thrilled to be your go to florist! Thanks.
The flowers delivered were on time and beautiful!
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Florist's Response:
We thank you for sharing your happiness with our flower arrangement. We thank you for shopping with us!
December 30, 2023
Delivered on our anniversary by Ms. Hagopian herself. Susan found the surprise bouquet to be beautiful. Thank you very much, Joe
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Florist's Response:
How kind of you Mr. McGrath to write a nice review of Crimson Petal! It made my day to hear that your wife enjoyed her arrangement. Thank you for your business.
I live out of state and ordered flowers online from Crimson Petal to celebrate the birth of my new granddaughter. A lovely woman from this florist spoke with me, suggesting slight changes to my order that truly enhanced this beautiful arrangement. The flowers were delivered as planned, and the new parents cannot say enough about how beautiful they are! Thank you Crimson Petal!
The recipient said it was beautiful and tasteful - she loved it! Thank you!
The picture and the vase are very different. Does not look like premium package.
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Florist's Response:
Hi vik,
I'm Lee, owner of Crimson Petal. We have one style clear cube which is identical tothe one that is pictured online. We have used this vase since opening 15 years ago. So you did get the exact vase. In addition the standard arrangement was $60. The premium is $68. We added 2 Dutch purple anemones at a cost of $4.99 each to upgrade to premium. I can assure you, we filled the order to value and used the proper vase.
I called before delivery and they were able to help me get flowers delivered on time when I forgot to specify a delivery time, they were so nice and great to work with!
My coworker loved the flowers.
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Florist's Response:
Thank you for the kind review, Katherine! We appreciate you.
What a great experience with Crimson Petal! We had received some great news from our daughter in law and wanted to send her some flowers. As we live in a different state and I am unfamiliar with local florists where she is, I did the internet search. Great ratings, great pricing, and great customer service was what I read. I ordered on line in the evening and received a call the next morning. Although they didn't have some of the flowers available for the arangement that I ordered, they offered alternative flowers and they were beautiful! The arrangement was delivered the next day as promised and she loved them. If/When I need to send flowers to the Wellsley area again - this is the florist I will be using.
Thank you so much!
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Florist's Response:
Elaine, you are more than welcome! We were very happy to assist you in celebrating such a significant achievement in your Daughter-in-laws career! Call us anytime. Lee
Perfect and texted an update when delivered
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Florist's Response:
Thank you Lauren, we appreciate your business! Lee
Absolutely beautiful fall flowers and leaves as a birthday gift delivered to my friend!
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Florist's Response:
Elizabeth, Don't you just love the Fall leaves this time of year?!? It warms my heart seeing that our designs bring such happiness....many thanks!
Lee
My wife and I were very much pleased.
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Florist's Response:
Sheldon,
It was so kind of you to let us know we did a good job with your order. Thank you and please do come again! Lee
The arrangement was different and I was not very happy
SHAHs
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Florist's Response:
A dozen mixed roses with babies breath is what you ordered. That's exactly what was delivered....always fresh beautiful roses. Not sure what you mean by 'different' but we don't guarantee the exact mix of colors pictured if that's what you mean. You ignored my polite request for an explanation, and you waited a week to even express an issue. Sorry you were not very happy SHAHS. Case closed.
Beautiful arrangement for the fall!
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Florist's Response:
Paul, you are such a loyal and great customer....flexible, patient and a true pleasure! Thanks so much for your business. Lee
It was beautiful! I hope what was paid more than covered your cost. If it did not, and we need to adjust our pricing on our end, we want to know that!
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Florist's Response:
Ann, you are so sweet! The most important thing is that you are happy with your flowers. Be assured, we have been properly compensated. Thank you.
The Crimson Petal Flower Shop is AMAZING ! ON TIME , EXQUISITE FLOWERS AND BOUQUETS and the nicest and
Most professional service! Thank you
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Florist's Response:
Teresa, what a wonderful review.....thank you so much. We love what we do and we enjoy making wonderful and kind customers like you happy. So glad you enjoyed the flowers.
Flowers were as beautiful as advertised. Couldn’t be happier.
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Florist's Response:
Many thanks for the kind words. We enjoyed designing your arrangement and are happy to hear it was well-received!
Great staff. So helpful. And the flowers are beautiful and smell great.
I picked out this arrangement from their online offerings. It was delivered the same day, with a smile. Beautiful fresh-cut flowers, skillfully arranged. Very happy with my purchase, very happy with Crimson Petal.
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Florist's Response:
As disappointed as I am to hear that you were not happy with the flowers you ordered, Pam, I'm even more disappointed that you have chosen to turn to the computer to shred my business without giving me a moment to discuss your concerns with you. The problem as I see it is that you present your case. And that is only one side of the story. One of your main complaints was that you did not receive a confirmation email until midnight. This was not true. Your confirmation was time-stamped 9:50pm. The flowers were delivered early in the afternoon. By me, actually. So sorry I fell asleep just after dinner and did not push the confirm button after my 11-hour work day. But more importantly, is it crucial that the confirmation did not get through until 9:50? You sent the flowers to your daughter, wasn't it simple to find out if they made it to their destination? The other issue for me is your complaint about the quality and composition of the arrangement. What does 'the first ever arrangement' a florist has made look like? I can assure you, it was made by a designer with many, many years of experience. Finally, apparently you did not read the disclaimer clearly displayed on every order page explaining our substitution policy. As well, you ignored our request for you to put requests in 'special instructions' if you want something particular (like peach roses) with no substitutions. I see every order being put out for delivery. Your arrangement was lovely in our opinion. I suppose you've been happy with us over the years, as you are a repeat customer. Perhaps this was a bad day for all of us.
Magnificent flowers
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Florist's Response:
Thank you Mr. Waldinger. I am pleased to see everything worked out as planned!
The bouquet ‘deluxe gift wrapped Lavender that I had asked for was not the one delivered. It was pretty but with random mixed flowers.
A bit disappointing.
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Florist's Response:
We are sorry to hear you were disappointed with the bouquet you ordered. We are in the business of pleasing our customers and try very hard to that end. If we do not have the exact flowers pictured online, we make substitutions to maintain the value and look of the arrangement ordered. Apparently you did not read the detailed explanation of our substitution policy that appears prominently on each and every order page. When orders are placed at the last minute for same-day delivery, we have no time to order the exact flowers pictured, so we kindly ask for your flexibility.
Thank you.
I ordered flowers for a friends birthday. They were gorgeous!
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Florist's Response:
Ann, we are thrilled to hear that the flowers were a big hit! We thank you for the feedback as well.
Wonderful flowers!
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Florist's Response:
Thanks so much Paul! It is always a pleasure making lovely flowers for such a positive and pleasant customer!
Prompt service that exceeded my expectations
I've ordered flowers from The Crimson Petal several times over the past years. Their bouquets are always beautiful and the flowers fresh and lovely.
The owner is a very kind and helpful woman.
Excellent florist, I'm glad i found them!
Excellent service. The flowers were beautiful. Thank You
Arrangement was beautiful!
Beautiful flowers and delicious truffles! Great gift.
Thank you for making my mother in laws sister and our aunt 99 birthday extra special with the beautiful arrangement.
The corsage and boutonnière were beautiful!! I’d highly recommend using this florist. They are the best.
They arrangement was stunning and they were excellent about the delivery. I gave them and incorrect address and they called and made the delivery to the correct home. Highly, Highly recommend.
We had an awesome experience with the Crimson Petal!
We needed a birthday present for our SIL delivered that day.
I went online and found the Crimson Petal (saw that they had great reviews) and took a chance ordering from them.
I called to make sure they received my order and it could be delivered that day and it was!
Our SIL was so happy and the flowers looked liked the picture on their website.
We will do business with them again!
Thank you!
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Florist's Response:
We so appreciate your kind review! Thank you for taking the time to post such positive feedback. It was our pleasure to deliver pretty flowers to your SIL.
Crimson Petal went the extra mile to deliver us a beautiful Anniversary bouquet that was non-toxic to cats,
To quote my mother: “best arrangement ever!” The flowers were exquisite, and the vase was high quality.
The flowers were beautiful and came right on time to the right address, and as always lasted many many days!!
Outstanding flowers - the longest living ones I've ever know from any florist.
What's their secret?
friendly and fabulous, as usual
The flowers are beautiful, as they always are from Crimson Petal. I'd hoped for something taller as it was for the altar at my church. I know that I ordered these on line instead of on the phone so I take responsibility for that. Perhaps including general height and width of arrangements in the the descriptions on your web site might be considered.
The arrangement was stunning and the service was exceptional! Thank you Crimson Petal team for making this arrangement & the delivery absolutely perfect for my family member!
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Florist's Response:
It made my day to see this review! I know how special it must have been, and am so happy the flowers made it safely!!! Lol
Beautifully selected and arranged, exactly what I wanted! And the person at the store could not have been nicer when I called the day of delivery to confirm we were on the list.
The Flowers were gorgeous!
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Florist's Response:
Amy, we thank you for posting such positive feedback. We work very hard and it's nice to hear from happy customers! Thank you. LEE
Beautiful flowers as always!
Perfect flowers, the same day delivery. Local flower shop, not chain. Excellent!
The experience was easy and vet professional and I will definitely use it again. Flowers were beautiful and delivery was timely and professional
My order was filled quickly and beautifully - thank you for helping to make others look so thoughtful!
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Florist's Response:
You are so welcome Lorraine! I enjoyed designing the flowers for you, and Im grateful for your positive feedback. LEE
Beautiful tulips and vase as a get well gift. Recipient loved them. I don't live in Newton Highlands, but would definitely use The Crimson Petal to send as a gift for a special occasion.
I did not actually see the arrangement but I saw a picture. It looked very nice.
There is no better way to raise someone's spirits or let them know that you're thinking of them, then sending a beautiful arrangement from Crimson Petal. Their service and bouquets are just top notch at very reasonable prices. They are my go-to for flowers in Newton. Highly recommended!
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Florist's Response:
Deb, it is always a pleasure working with you. We thank you for your business and support!
Gorgeous bouquet— my mother loved it!
Outstanding arrangement - very fresh and fragrant. Lovely as always!
Thank you
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Florist's Response:
Hi Paul, We always love hearing that our flowers please those who receive them. I will say, the fact that you've been buying your flowers from us for many years, means even more to us! We thank you for your loyalty! Lee
The recipient of this beautiful orchid was thrilled and sent me a photo. Stunning floral gift!
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Florist's Response:
Mary Beth, I recall sending orchids out on delivery for Valentine's Day, and I must say, they were truly spectacular this year! So happy to hear that the person who received your gift was thrilled! Thank you for ordering with Crimson Petal! Lee/owner
A strikingly beautiful arrangement in a matching container. Delivery on time, with notification.
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Florist's Response:
Mr. Stollar, I thank you for leaving such positive feedback for us. We take a lot of pride in what we do, and we are so happy to hear that our efforts are making people happy! Many thanks, again. Lee
I had a wonderful experience with Crimson Petal. I chose a beautiful arrangement for my sister's birthday. She was so excited about receiving the gorgeous arrangement and sent me two photos. I will definitely be using Crimson Petal again for flowers. Lee was extremely helpful with an update and very kind. I highly recommend this florist. Thank you for making me sister's birthday extra special and beautiful.
Kim O.
We have recently ordered flowers from Canada but had to change the date later as our friends went for a trip. On our request the dates were easily changed to later and we were happy to see the bright beautiful flowers in the photo when they arrived on time! This is our third time to use the service and we are always happy with the delivery.
Emma
This was my first time using Crimson Petal and I was extremely happy with my experience, the flower arrangement turned out absolutely beautiful. Crimson Petals went above and beyond to make sure the flowers were delivered fresh and not left out in the cold. I will definitely use them again in the future and highly recommend them.
I don't live in Massachusetts and The Crimson Petal has put together beautiful arrangements that I've been easily able to order online for a local friend. I appreciate their attention to detail and reliability and will continue to turn to them to help me celebrate long-distance!
The arrangement is lovely, but looks nothing at all like the photo and is quite a bit smaller. I’ve used your shop many times and always has a great experience but this was a bit disappointing.
My sister has already texted you as it seems now that we cannot communicate by phone.
She advised me and you that the flowers were dead. Always have been so delighted with flowers I have sent to her I hope this was just an unfortunate error.
Please rectify.
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Florist's Response:
Dear Patricia, There were no flowers, it was a single Amaryllis for the holiday. Your sister wanted one that was not open yet. We had chosen a red amaryllis just beginning to bloom because we thought it looked prettier than a closed bloom. As soon as I listened to her voicemail, I returned her call and redelivered a closed amaryllis within an hour and a half of our conversation. She was lovely on the phone, so we should be all set. Thank you for shopping with us for many years. Lee
I ordered from this Needham florist a delivery of flowers that I thought would be a nice surprise for my wife until she called upset over a conversation with the florist’s delivery driver apparently he couldn't find ‘A St’ in Needham as my wife tried to give him directions he starts arguing with her that there is no A St in Needham this went on for several minutes until she had to hang up because the guy at that point wouldn’t let her finish her sentence. I called florist at 1:30 got the VM I requesting some intervention and a call back to discuss the drivers unfortunate attitude they never return the call. The flowers were delivered two hours later.
The bouquet that Crimson Petal created for a friend’s 70th birthday was beautiful! They are my go-to local florist that provides both grest customer service and excellent value. They are the best!
I was so happy to receive these flowers. They cheered me up immediately. The bright beautiful and fresh flower arrangement was like a breath of fresh air. Thank you!
Lovely arrangement and looks just like the photo I chose. Thank you! Emailed me to say it’s been delivered as well.
Beautiful flowers delivered on time, like always. Thank you.
Flawless service and product quality. Very much appreciated after a disaster experience with another company. You are now in my data base as we send flowers within the US (Boston and Florida), and will be calling you again soon. We live in Canada,
I live out of town & have used this florist twice to the delight of the person receiving the arrangements as they have been absolutely beautiful! Thank you.
The recipient of this beautiful arrangement was blown away! Thank you for delivering a stunning arrangement as well as the wonderful service!
Beautiful arrangement! My daughter was thrilled with her bouquet. It arrived on time. Lovely colors!!!
Beautiful! Fast delivery & made our day. Your arrangements last for week, too - THANK YOU!
We live in WI and have a daughter attending Lasell University. I have ordered flowers several times and the bouquets that are created never disappoint. I am so thankful we found your wonderful shop!
What arrived was nothing like what I ordered. The website picture had all sorts of my mothers favorite flowers in it, what arrived had too much filler flowers. If I had known I wouldn’t have bothered with deluxe. Also, if you were not able to produce a likeness then you take the pic off the website and/or contact the customer so they can choose something else.
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Florist's Response:
Dear Lisa, I am sorry to hear you were disappointed with the arrangement you ordered the other day. I know you have ordered with us several times before, and I hope you will again. I called you the day I first saw your review. Although you were not home, I left a voicemail. I asked you to send me a picture of the flowers your Mom received. In this way, I can see what our designer sent and discuss it with you. Unfortunately, you never sent a picture or returned my call. I will tell you that on most nights, I am reconciling which flowers I've sold, what is in the cooler and what I need to order. And, I often switch items on my website. It's an exhausting task. In addition, each of my designers know to contact the customer if major substitutions need to be made. If subs are warranted, I always recommend a higher value flower. Of course, with over 100 arrangements on our website, it would be impossible to get every flower every time, and that is why there is a disclaimer allowing for substitutions. I invite you to call me directly if there is a particular arrangement with special flowers that you want exactly as pictured. Write 'no substitutions' in special instructions if you feel strongly about it, and I'll be happy to fulfill your wishes. Thanks for the feedback, it keeps us on our toes, for sure! LEE
We ordered the flowers as a gift. We were not at the premises where the flowers were delivered. If they looked anything like the photo for "A Fall Day in Newton," the flowers were gorgeous. All I know is that the service at The Crimson Petal Newton was spectacular. Thank you so much for making our purchase very easy.
Beautiful arrangement that looked just as it did in the picture. I’ve been here a few times with great experiences each time, so I’ll definitely keep coming back.
Beautiful arrangement, delivered as requested. The recipient was delighted!
A wonderful experience. Recipient loved the flowers. I couldn't be more pleased.
I used Crimson Petal in Newton for our family arrangements for my Father's service back in 2020 and based on the incredible arrangements they provided for us then, they became my go-to florist for anything I needed to send around the Wellesley area (we are not from the area). I ordered the Joyful Memory arrangement for my sister in law's Mother's service recently and it was so stunning that the family took it home to continue to enjoy its beauty and the tribute to their loved one. Highly recommend Crimson Petal for any floral needs!
The arrangement was beautiful and it lasted a long time.
This bouquet is lovely and I was delighted that you could deliver it on the same day! My recipient thinks it is beautiful and sent me a picture and it is just as depicted in your website. Thank you so much!!! - Diana
Lee and the team put together a beautiful bouquet last minute for a gift we were giving to a colleague. They delivered it right to us as well. The bouquet was gorgeous and we really appreciate how Crimson Petal went above and beyond to make this such a special gift.
Wonderful arrangement that my niece loved. Very prompt responsive through the web site. Will use again.
I've ordered from CP several times and their service is outstanding and product always well above standard (extraordinarily beautiful!) compared to other florists. HIGHLY HIGHLY recommend.
The arrangement was beautiful, however much smaller than expected for the price.
Tati loved her birthday roses!
I send these beautiful flowers to my Goddaughter recovering from surgery. To quote her, "I am feeling a lot better and these gorgeous gorgeous flowers will continue to help keep my sprits up while I'm recovering". What more can I ask for from a bouquet of flowers. Thank you!
Flowers were beautifully chosen and arranged. Delivery was superb.
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Florist's Response:
Kelly, we are so grateful for you and your taking time to write us such a wonderful review! Hearing honest praise from actual customers is invaluable, and we appreciate it! LEE
The bouquet was spectacular!!
It was a last minute online order for my daughter's birthday. It was delivered in the timeline I requested and truly exceeded my expectations!
Thank you so much!!!
Mandy
This is a beautiful arrangement!
Absolutely beautiful corsage. Delicate and sophisticated. Best one I saw at the prom. Service was amazing and the flowers were so fresh. A+++
Ordered this arrangement from out of town for my husband's interment in Boston. Absolutely beautiful, exactly as promised and presented with care. Thank you.
The Chambord' and Cream corsage received was much smaller made with four tiny flowers than what the photo shown. There were about seven flowers. I do understand that the corsage can't be exactly alike but I expect it to stay close to the demo. It was quite disappointing. And it was the least attractive corsage comparing to corsages at the party from other florists.
It was a very pretty corsage. Saw it online and we were not disappointed when it was picked up. Thank you Crimson Petal!
I didn’t see the delivered arrangement. However, it was delivered on time and the recipient emailed right away to tell me that she was thrilled and, that unbeknownst to me, Crimson Petal was her FAVORITE florist. A big success.
I live out of state and Lee the owner and her team do a magnificent job every time she makes magic happen. with only the freshest, prettiest flowers and designs.
I only wish I lived close enough to order for myself ;-)
You made the birthday so sweet for Myrna and John.
I also love the names you choose for each arrangement and each has so much love inside.
Magnificent flowers and great service.
Thank you. Exactly what I ordered and absolutely beautiful. Thank you.
Maria Espinola
Thanks for taking my call (it is nice to discuss a potential order with a live person) and helping me with my order decision. The recipient loved loved loved the floral arrangement. A most lovely way to celebrate another person ... with the gift of beautiful flowers (while supporting a local florist).
Wonderful experience!
Flowers were gorgeous & staff friendly and helpful!
Did a great job, delivered on time and she loved them, said they were BEAUTIFUL, thank you for making her bday special!
The most beautiful arrangement. Wouldn’t use any other local florist!
It was beautiful! Ordering online was seamless! Great product and experience! Thank you!!
good stuff
nice, knowledgeable people
always a pleasure
My mom loved it! Thank you CPI!
Excellent and timely as always!
I have ordered from the Crimson Petal several times to have flowers delivered in the area. They have never disappointed! They consistently put together beautiful and high quality bouquets that make an amazing gift. Delivery is always timely. Would highly recommend!
I was surprised that the bouquet was so small. I expected more for the money. I will try another florist in the future.
I ordered flowers to cheer someone up after surgery at Newton Wellesley. They were just as beautiful as depicted and the flowers were definitely did the trick in bringing some much needed cheer.
I would definitely use Crimson Petal again.
The flowers were beautiful and perfect for the graveside service. It's been 3 days and it's still fresh. I upgraded to the next level and the additional flowers made it very special. Great service.
I wanted a local florist and a breezy bouquet to cheer up a very dear family member. They were delighted. I got a very thank filled call at 5pm on the same day.
Thant you!
Absolutely beautiful bouquet! Better than expected and all fresh flowers delivered on time. THANK YOU!
Beautiful presentation, just enough.
The flowers arrangement was beautiful and the owner, Lee Hagopian, went out of his way to get them delivered on Easter weekend. to my Sister in law while her husband was in the hospital in critical condition. I can't recommend Crimson Petal enough. They are a exceptionally skilled and caring Florist.
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Florist's Response:
Dear Albert, Thank you for your kind words. Every order that comes in is on its face, just another order. But the situation can quickly change, as it did when you and I emailed each other just before the holiday weekend. There is always room for 'one more order' when time is truly of the essence and care and concern for loved ones is paramount. I would not have had it any other way, and it was my pleasure.
I thought I'd written a review but life's a blur lately...couple a days ago got a text from my cousin who was there at the funeral...she said the flowers were so beautiful...that was my first and only feedback...thankfully you'd sent a photo and I could see what my cousin was talking about...so once again thank you for going above and beyond and throwing away the schedule book...actually it started with an email from you alerting me to a change in location...you took the ball and ran with the little info I had, ignored the store hours and produced "heavenly grace" in more ways than one...flowers are so important to me...there was a moment when I accepted that this time there would be no flowers from me, but you made it happen...I am forever grateful...Michael
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Florist's Response:
Michael, I am truly happy that we were able to get this done! It was a bit tricky, with the time difference in Hawaii, etc., but fate was on our side. I am grateful for my designer, who has a heart of gold, and without a moment's hesitation, agreed to come in early AND deliver the arrangement herself. Your kind review is also appreciated. Take care! Lee
Beautiful, unique, promptly delivered - perfect get well gift for a friend who is a sophisticated gardener, she loved it, thank you.
Excellent service and communication!
The flowers are beautiful, thank you very much.
Fantastic!! Ordering from the web-site was very easy and quick. Later that same day the owner called me to talked about my order (because of the time of year, some of the roses I chose weren't readily available), asking questions and offering advice. Her judgement and work, and the choices she made were terrific! The roses beautiful and were greatly received!
A great place to flowers!
My first time using this florist and they came through for me. Beautiful arrangement and delivered without a hitch in spite of the last minute change of the delivery address. Thanks very much.
Mike
Great flowers, timely delivered.
Thank you!
Lee at the Crimson Petal was attentive to my requests and put together an amazing bouquet for my niece, who had just had a baby.
I would definitely recommend this shop!
Beautiful arrangement, our team member was thrilled and surprised.
My niece loved her bouquet for her 18th birthday. Thank you for having a special part in celebrating her.
In spite of my very late order, Crimson Petal put together this beautiful arrangement and got it to my sister in about three hours time! Many thanks!
A gorgeous bouquet was delivered to our friends who forwarded us pictures. Just as depicted on website, fresh, magnificent combination of colours, artistically arranged. We are more than pleased and highly recommend this reliable, quality florist.
Customer service is amazing. The quality exceeds expectation. I am extremely pleased that I am able to have a pop of color and joy delivered to my loved ones. Especially during a MA winter. I am a returning customer, and will be again, and again.
The florist called to make sure the order was perfect. Great experience.
Outstanding flowers, delivered by cheerful delivery persons.
Beautiful - as ALWAYS!
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Florist's Response:
We are honored to be your 'go-to' florist, and we thank you for being a valued customer Paul!
It is always an absolute pleasure to buy from Crimson. Nice people, beautiful products, and reasonable prices.
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Florist Response:
Each year, in early February, I begin shopping for beautiful orchids in preparation for Valentine's Day. I survey the 'lot' of orchids I've purchased, and choose a lovely one or two for your beloved. It's been a pleasure, and thank you for your kind words Robert!
Excellent. Had to contact them to make changes to the card and they got right back to me confirming the changes and sent a message that it was delivered along with a personnel thought.
Beautiful arrangement that made my aunt’s day. Deluxe arrangement was plentiful and gorgeous! Great communication from the owner when the weather wasn’t cooperating (ice storm) for a delivery. Happy customer. Will Buy from again.
Great customer service and beautiful arrangement.
Delivery was so prompt. The recipient was delighted. The flowers were beautiful and looked like the description and picture in the advert. Very pleased with the quality and service.
I have been a customer of Crimson Petal for 8 years now. I love the quality of flowers, the arrangement and the thought they put in. Most of all I can’t praise enough their customer service. They are awesome!
Thank you Lee. I saw the arrangement today and it was lovely!
Happy New Year!
Phyllis
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Florist's Response:
I'm so glad you were pleased, Phyllis! It's always a pleasure doing business with you. Thanks so much!
I was disappointed. I paid for a premium arrangement and the flowers were sparse for the money paid. I even indicated I would be seeing it personally but that was not helpful in the quality displayed.
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Florist's Response:
Ginny, sorry to hear you thought your arrangement was 'sparse' for what you paid. The centerpiece you ordered as pictured on the website is primarily winter greens, pine cones, berries, candles etc. The standard version shows only 3 red roses and 2 white miniature spray roses. Even the premium version has only 7 roses total. As well, if you were to have comparison-shopped at my closest competitors, you'd have noticed that their comparable holiday centerpieces were easily $40 to $50 more than our premium price that you paid. Christmas Wishes was one of our most popular centerpieces this season and yours was the only complaint.
What a wonderful arrangement! It is gorgeous, even more beautiful than it looks on your website. "Merry in Bisque" is now gracing our holiday dining room table, and we will take good care of it. We love your work -- it is a delight! Thank you very much, and we hope you are having a wonderful holiday season!
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Florist's Response:
My goodness, your review is most appreciated! We work very hard to make beautiful flowers, and it makes us so happy to hear such positive responses. Have a lovely holiday, and thank you!
These flowers HAVE NOT been delivered. I am extremely disappointed! Please fix this up! Pam Strang, New Zealand.
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Florist's Response:
Pam, I'm surprised this comment is here. You must have written it prior to finding out I would rectify the problem immediately. Within 20 minutes of finding out the flowers were missing, I emailed Laurie and you. At 7 am next morning I updated Laurie. Then I sent a beautiful upgraded arrangement delivered by 10:30 in the morning. Then you sent me this email: "Thank you for correcting your error. Laurie has sent me a photo of the flowers. Thankyou! I have used you before and have always appreciated the beautiful work you do. I won’t hesitate to use you again.
Merry Christmas. Have a wonderful day with those you love.
Pam Strang" This all happened during one of our busiest Christmas weeks ever. I don't understand why the first thing people do is write the negative review. It gives business owners no time to rectify. We are not perfect, but if an error occurs, we make good. Merry Christmas.
Beautiful bouquet and great service at a very reasonable price!
I am ordering flowers on a monthly basis as a birthday present for my 97 year old mother-in-law. The selection of arrangements is wonderful and my mother-in-law is absolutely thrilled with the flowers. Your website is easy to use and the whole process from start to finish is effortless on my part. Greatly appreciate Crimson Petal’s service as I live across the country in Seattle.
Very easy to work with. Easy to customize. Recipient loved it!
My wife loved the flowers. I ordered in the morning and they arrived in her nearby office around 2 or 3pm. I would order from Crimson Petal again. Thank you!
Beautiful arrangement Thank you!
I chose the Farm Bouquet and it was a beautiful and colorful surprise! Just what I was hoping to get!
As usual the arrangement was beautiful, my mom loved it. The only thing is I requested it be delivered to the back porch and it was delivered to the front door. I ask since my mother is fairly weak and has trouble with stairs. She had to carry the flowers by putting them down on each step as she went up.
Thank you though and Happy Thanksgiving!!
Caroline
Beautiful and fresh every time. Thank you again Crimson Petal! You are the best florist in Newton.
MRM
Great experience with Crimson Petal and I will definitely be back! Thank you!!
My sister received her arrangement timely & she was ecstatic! She sent me a video of the arrangement - high qualify, unique, and luxurious selection of flowers. Very happy customer, highly recommend!
Gorgeous arrangements- wonderful personalized experience speaking with Lee- highly recommended
These were delivered very quickly after I ordered them on their website. The recipient said that they were absolutely beautiful! Thank you for great service and a lovely arrangement.
I ordered an arrangement on-line for the altar at my church. Lee reached out to me to make sure that she got it right and she DID! The arrangement of light peach roses was perfect to celebrate my mom's life!
It wasn’t in that basket. And not as full. My friend ordered the same one. It was in the basket. Both were side by side at the funeral.
So convenient and easy to order- the flowers they use are so pretty and high end- price is great too- such a beautiful job they do and the person who received the flowers was overwhelmed with how nice the arrangement was! Highly recommend them!!!
I have no idea if Marion Lipson’s family liked the flower arrangement I ordered from your shop. It was delivered in the afternoon of the day of Marion’s burial. I am sure you did a beautiful job, since Marion herself was thrilled with the Crimson Petal arrangement I sent to her last February, for her 94th birthday. You have her daughter’s cell number and should call her for feedback. ~ Thank you
Beautiful flowers, my colleague was so happy with them. Thank you!
Easy to order, loved how a picture was sent. It was received on a timely manner.
My wife said , don't send me again flowers with this organisation
Beautiful flowers and appreciated the extra effort by the owner to drop them off early!
The order was delivered on time and was just as beautiful as pictured. The recipient was very pleased!
Thank you so much Crimson Petal! The arrangement I order was beautiful!! It arrived at the hospital within hours of ordering! Great customer service, quality and value!
Beautiful bouquet. Reasonable price. Delivered on time. Very pleased with Crimson Petals service!
The flowers were beautiful. Working with them was a breeze.
Flowers were beautiful as advertised, and delivered the same day. Thank you
A birthday arrangement which was perfect all around.
This arrangement was even prettier than the picture! I sent it to a friend for her birthday and she absolutely loved it!
Bright, colorful, and cheerful!
The flowers are still gorgeous almost a week later.
Flowers were beautiful!
There was trouble with the delivery (to a hospital), but that's not surprising with Covid rules in place. They contacted me and I was able to provide an alternate delivery address for the next day. I really appreciate the efforts to deliver this beautiful arrangement!
Kids loved the floral arrangement. Very pretty and delivered on time. Thank you!
Thank you so much for creating such a beautiful arrangement for my friend and for delivering on the same day!! The flowers were gorgeous and she loved it!
The flowers were beautiful! Bright, cheerful and they even smelled good. I ordered online and my computer autofilled some misinformation. They called me to ask about it and we were able to correct the delivery address. They did a great job and I would use them again.
My friend loved this wonderful arrangement! Thank you so much!
This bouquet was perfect! I will definitely contact Crimson for future floral needs.
The arrangement was lovely but not as bright as I imagined. There were no hints of the yellow in the vase or in the daisies. It was very green. I highly recommend the florist but was disappointed with this particular presentation.
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Florist's Response:
Hi Donnamarie, I'm sorry you did not like the daisies. Nature is hard to predict. The arrangement you ordered had daisies....only daisies.....and I had purchased them that day at the market so I can guarantee they were fresh and lovely. As for the centers of the daisies, they tend to be greener when super fresh and then gradually turn yellow, but I have no control over that. Have a great weekend!
Beautiful flowers delivered on the same day ordered...Well done!
My first time ordering from Crimson Petal and want to share how amazing Ivy was to work with. She personally called me to check on my online order and they were able to make the delivery that day to our newest granddaughter who name is Violet! Their Violet and butterfly basket was such a perfect fit
It was well received! Good job
Beautiful orchid arrangement sent. Lee called to tell me the violets she had were not great. We agreed to substitute with orchids and the recipient was delighted.
When no one was home late afternoon and the temperature was hot, they contacted me instead of leaving them there to droop, which I really appreciated! They were delivered the next day, fresh and beautiful.
Love Crimson Petal!! The customer service is the best, the flowers are gorgeous and last a long time! You can never go wrong ordering from them!!!
Flowers were beautiful, delivered perfectly. Very easy to place an order.
Best florist experience I have ever had. Recipient was not home . Florist agrees to redeliver when they got home. Amazing!
The bouquet was perfect!! Just like pictured on the website. Will definitely use you guys again in the future! Thank you!
The prom corsage was beautiful and they were able to customize it for my son's date with her college colors! The women in the shop were SUPER friendly and pleasant. The whole experience was delightful and I would definitely recommend Crimson Petal.
The corsage was beautiful and the team was great about changing the color of the ribbon to match the dress
I ordered this arrangement for my daughter who just had a baby boy. I upgraded to the next level.
You never know what you will get when you order flowers, but I was pleasantly surprised. The arrangement was really beautiful. Lots of beautiful white roses, blue flowers and some flowers I've never seen before. Perfect!!
Beautiful arrangement! Just like the picture shows, but even prettier!!
The flowers were absolute beautiful! They more than met my expectations. The quality and exquisite choices of flowers and arrangement was stunning. Thank you so much. I would recommend you to everyone I know. Just amazing. These were for my aunt’s funeral who was very special to us. I only wish I had ordered from you when my mom passed away a few months earlier than her older sister. Mom was 97 and my aunt was 102❤️❤️
This arrangement turned out beautiful and certainly worth the money.
Thank you!!!
My daughter and son-in-law received the flowers on their anniversary. The bouquet is gorgeous and fresh. Thank you very much.
Mary B.
Our niece sent me a picture of the arrangement, and it really didn't look like the picture online--I could see quite a few white roses, but no blue flowers, no blue ribbon, no block-vase. Dominant flower big and yellow. Your arrangement looked okay, but not charming like the picture here for "Baby Boy Alphabet Cube."
Excellent! The flowers were beautiful. Thank you for taking extra care.
Great service and a lovely same day birthday arrangement.
These flowers were supposed to be delivered BEFORE Mother's Day, not AFTER Mother's Day.
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Florist Response:
Dear Madoc, I thank you for being a longtime customer of ours. I would like the opportunity to point out that your Mother’s Day flower order was delivered exactly as you ordered it. I sent you a copy of your computer order that stated delivery on Tuesday, 5/11. On Mother’s Day, demand is so high, that we are always forced to stop taking new delivery orders. At that very moment, I block all the delivery dates on our website and put a message for all to see on the site explaining this. The calendar that you must click to choose your delivery day will only allow you to click on open dates, in your case, AFTER the holiday....you had to click on the calendar square for Tuesday 5/11 for your order to print out as it did. We were closed on Monday 5/10, but we had 8 Mothers Day orders on Tuesday the 11th for Moms that were out of town or other reasons so it didn’t seem odd. We just delivered the flowers on the day you requested. I really wish you would have reached out to us before Mother’s Day. As a longtime, repeat customer, I assure you we would have fit your order in even though it was just a few days before the holiday. Remember for the future that holiday deliveries always get shut off....every year for 10 years running now! We know how many we can do to maintain our high standards and we have had 100% success! No complaints or missed orders this Mother’s Day that were truly due to error on our part! Please feel free to call in your next order early. We are happy to send another beautiful arrangement to MAG!! Lee
I found The Crimson Petal as someone living out of state looking for a local Newton florist to send flowers to a friend. Everything went very smoothly, the price was good, and the recipient loved the flowers!
The arrangement is so beautiful and was delivered on time!
I was very happy with the flower arrangement I ordered!
They were delivered on time and looked very
much like the product shown online.
I will absolutely use this florist in the future.
Do not hesitate to do business with the Crimson
Petal Inc.!!!
Crimson Petal is my go to florist in Newton. Even though I live in the other side of the country, I feel that I am dealing with my local florist. The arrangements are fresh and beautiful. Just a wonderful flower shoppe owned by a real flower lady.
—-MAC
Very wonderful! Loves the flowers, so beautifully picked and they were ready just in time! The customer service was very great, a lot of attention and consideration towards each other. Happy to come again in the future.
Recipient was delighted with the arrangement. The tulips were tight, fresh and the larger selection was worth the money.
It was delivered on time as promised.
This was our second purchase at the Crimson Petal and we were not disappointed. We had consistently excellent experience. The arrangement that was delivered was elegant and beautiful. It made everybody happy.
Was absolutely beautiful! Just as nice as the picture and better. The added flowers made it pop even more. Will definitely order from you again. As an out of state buyer nice to know a quality florist is available.
Ordered flowers for my mother’s birthday. Beautiful bouquet. Thank you. I would highly recommend
Friend sent a photo of the delivery of the designers choice, well done.
Yes, you deserve a 5 star ! The flowers arrived were exactly like the photo shows. My friend loves it and was comforted. Thanks!
My daughter-in-law received a beautiful arrangement yesterday and just like pictured on your website. Awesome! Thank you.
She loved them!! Gave her the morale boost I was hoping for.
I live in Oregon, and I have been using, for some time, The Crimson Petal to deliver flowers to my daughter who lives in Newton, Ma. I have always been very pleased with the product The Crimson Petal has provided, and my daughter has been very happy with the flowers that she has received. I definitely recommend them!
Beautiful flowers at a reasonable price and a fantastic online buying experience with swift, reliable delivery! What more could you want?
Appreciated the email confirmation that these were delivered, great service!
The arrangement looked exactly like the photo!
Beautiful!!!
Lovely fresh flowers, including a specific request I’d made. Delivered on time. My family were very pleased with their Easter gift. Thank you Crimson Petal!
Exquisite. Looks like the picture. Colors are gorgeous. It’s fresh. Just beautiful,
My aunt was reminded of the early spring flowers of an earlier time, back in Ireland...it made me very happy to read that!
Try pretty flowers. Good value. Delivery was same day. Great job! Highly recommend this shop!
I sent this basket sight unseen and I got very nice compliments from the recipient of the basket. She said, "It is wonderful to walk in and see this beautiful color. The basket it so wonderful." ❤️❤️❤️
Beautiful arrangement, it’s a perfectly sunny vase of cheer.
The floral arrangement was absolutely gorgeous and beautifully fragrant! I made an error on the delivery address and Lee was so gracious about it.
Grand slam home run!
Thank you, Lee!
They didn’t have quite the same arrangement as shown on the web site that I had ordered. So they called me and suggested a change that was perfect, and delivered on time and the recipient was delighted. They took a lot of care to make sure I was satisfied and I was very happy with the result. When I need the perfect gift of flowers again, this is where I’m going.
I love the flower artists at The Crimson Petal. This is the perfect flower purchase because you can request certain types of flowers or particular colors, and you will get what you want with accents.
Beautiful bouquet of flowers exactly like the online picture. As I live in the UK it was really good to know that The Crimson Petal delivered what I ordered.
Although there was a very busy Valentine day, a wonderful flower bouqet was delivered in time. Thank you!
The flowers were delivered promptly and my daughter loved them. Thank you for providing excellent and timely service.
The flowers we ordered were lovely and your service and professionalism was excellent. Look forward to placing another order with you in the future. Thank you!
The Crimson Petal put together an absolutely stunning arrangement for a colleague's retirement that fit the recipient's personality perfectly. They were communicative, friendly, and delivered the flowers safely on a freezing cold day.
Lee and her team at Crimson Petal are great providing high quality floral arrangements coupled with great personalized service the arrangement arrived when scheduled just in time for Valentines Day.
The flowers came out great! Just two small things that kept the experience from being 100% perfect; the note actually didn’t have anything printed/written on it (but this wasn’t too much of a problem). The slightly bigger issue I had has to do with the lack of communication when it came to pickup time and availability. I called several times (about 7 times) and left a message to confirm if the flowers were ready to be picked up, but I never got a hold of any employees. I just had to take a risk and go over and hope it was ready. Thankfully it was :). Overall, however, the flowers came out great!
The flowers were perfect! The delivery was right on time! Highly recommended!
My friend absolutely loved the arrangement; I personally think it is even more beautiful than this picture. I took a chance picking this store since I live 3 hours away and was my first time doing business with Crimson Petal. The owner Lee contacted me when I place my first order letting me know that there were certain flowers I pick were not in season; so I told her what I liked and let her creativity come into play. She did an amazing job!!! I Will always use her in the future from now on. Great Job and awesome customer service !!! Thank you, Bob
I had ordered cymbidium orchid blossoms displayed in clear glass vase. It is beautiful, looks glad to be alive, just how we feel when gazing at it! Thank you Crimson Petal for doing such lovely work!
Susan
As for the service, it was excellent! Very responsive and attentive staff. With that said, I wish the arrangement was more vibrant like the one I selected. There were no greens, the hydrangeas were not spread out nor were the purple flowers as displayed. It is bland and colorless and not inexpensive. Sorry to say I'm disappointed.
The flowers were lovely, the ordering process was simple and the communication by the florist (who had to switch out a flower in my bouquet) was reassuring in that it felt like they really cared about pleasing the customer.
All the qualities I look for in a well run business. Will use them as my go to florist in Newton going forward. Great find!
My friend was very happy with the flowers.
A lovely arrangement and very good service. Would definitely recommend
Wonderful customer service! Thank you so much.
The flowers were wonderful. They were for my brother's 80th birthday. He was thrilled as no-one had ever given him a bunch of beautiful flowers before.
Even better, Crimson Petals had contacted me to explain that the weather was very cold and they wanted to make sure brother was at home to receive the flowers rather than leaving them on the porch or with neighbours so the arrangement did not freeze. But he was not answering his phone (it turned out that he had changed his phone number but forgotten to tell me!!)
Crimson Petal contacted me and we sorted it out for next day delivery.
Result: everyone very impressed by Crimson Petals care and help. Thanks Lee.
Paula (UK)
It was a pleasure doing business with The Crimson Petal. The owner, Lee, was in touch to discuss the flowers available, and she was very nice. The flowers were gorgeous and delivered on time. Thank you!
We were very happy with our order! Excellent customer service, timely delivery and absolutely beautiful arrangement! Thank you!
I picked The Crimson Petal after 1-800-Flowers failed to complete my order. The bouquet was beautiful and delivered promptly. I ordered online with no trouble. I will definitely order from The Crimson Petal again!
The recipients were ecstatic and thought it was absolutely beautiful.
Thank you very much for your service!
Crimson and Petal never disappoints with their arrangements. My aunt loved the colorful arrangement for her birthday.
Always beautiful. Owner a delight to work with. It’s my go to place for flowers.
The friend who received a slightly altered version wrote: “Extraordinary. Jewel-like colors. I think this may be the most beautiful floral arrangement I have ever received.”
She sent a photo of the basket she received and I agree, absolutely stunning
Thank you very much for delivering a beautiful plant to Kay Lee. She loved it. I do greatly appreciate your help and accommodation delivering the plant in timely manner. I am Very pleased to do business with you again.
Be Safe & Well,
Layla C.
It was a disappointing bouquet and it was delivered to a side door without a phone call as to the delivery spot. So the flowers stayed outside for many hours.
Beautiful bouquet. My wife loved her anniversary flowers!!
Staff went above and beyond and the recipient loved the arrangement, highly recommend!!
Great communication, beautiful flowers!
Excellent Work. On time delivery. Recipient very pleased.
I came to you because I've had very positive interactions with you.
I was a little nervous that you weren't taking phone orders, but then I found the online experience very easy, really good communication confirming my order and then confirming the delivery.
Thank you and Happy Holidays!
Amy
Great arrangement delivered as stated.
We ordered a festive Christmas arrangement of cut flowers for some dear friends. CP created a beautiful, unusual array that said “Merry Christmas” in a tasteful, colorful, and elegant way. Our recipients loved it!
Received confirmation of order delivery but did not receive the flower to our address. We have all tried to contact customer service the only option is to leave a voicemail! It’s been several days and no response.
Will update if this gets resolved but at this point I would say look elsewhere for your holiday flowers. We are very disappointed with the customer service!
Update I was able to get in contact with the owner (number comes up after bad review) and she explained they were waiting on fresh flowers. They need to work on their order confirmation system but they did resolve the issue and I was also able to customize my flowers to the shape of our table which is awesome. I’m very excited to see the results and will post pictures of the delivered product when received
Update 12/22/20 I received my flowers after confirmation from the store owner. They are beautiful, there were a few bumps in the road but in the end we received our order so we are happy!
Fine service. Beautiful flowers. Highly recommend
wonderful people at Crimson Petal Kept me apprised of arrival and very courteous on delivery flowers are exceptional
Gorgeous and our friend loved it!
Ordered for a dear friend who was beyond thrilled at the arrangement! She couldn’t stop saying how amazingly beautiful it is! The delivery driver even called her as I had asked in the notes of my order (she 89 and hard of hearing). Thank you!!!
I received your arrangement and I was sooo impressed. The freshness of the flowers that lasted two weeks. The mechanics were so clever, no oasis! The color combinations were
lovely. Nice to know about your shop.
Ann Kofsky
Very easy ordering online, and fast delivery. Thanks!
You did a fine job — it is I who gave you an incorrect address, so the arrangement went to 997 Chestnut St in Waban — NOT to the intended recipient at 907 Chestnut St. I sure hope the folks at 997 enjoyed the arrangement. :-(. Mea culpa!
Beautiful bouquet with great value of the price. Easy online check out and a prompt delivery. Much appreciated. Perfect.
Overall nice floral design. Unfortunately some flowers weren't at their best.
Excellent prompt service! Very nice flowers delivered
Timely delivery. Beautiful roses.
My daughter was so thrilled with the arrangement she immediately sent us
a photo of it. Happiness all round.
Ordering and delivery were great.
The flowers delivered did not match the photo, I was attracted by the purple which seems to be missing. Not to worry. I am so happy you were able to deliver anything at all. I can only imagine how much effort you are putting into your products.
Most important she was ecstatic when then arrived.
Thank you so much for the joy you give.
Beautiful bouquet and great service.
This was an easy experience! I live out of state and was looking for something local to deliver to my friend's home for her birthday. Of course I didn't have 24 hours. I needed it that day. The delivery was made. She was surprised and thrilled with the beautiful bouquet. Thank you!!
Thank you! I received clear messages through email and delivery was on time. The flowers were beautiful!!!
My gift was well rwceived- they just loved it!
Many thanks!
Wonderful bouquet and on-time delivery! Highly recommend.
The arrangement was beautiful! Even prettier than the picture on the website. It was delivered in a timely manner. The product and service at Crimson Petal are excellent!
When you are ordering flowers from out of state, you are always taking a risk. This gamble paid off. My friend was delighted with the arrangement. But what really impressed me is that the delivery person called me to say that no one was home and because it was starting to rain, he was concerned about leaving the flowers on the front porch where they might get wet. He went around the back to find a more protected location and called back to let me know so that I could text my friend. All worked out perfectly. Thank you, Crimson Petal team for a truly excellent job!
Exactly as I ordered! The arrangement was much appreciated! Thank you!
Beautiful flowers, even prettier than the photo! Delivered in time to a delighted recipient.
Gorgeous flowers and a right-on-time delivery. Excellent, Crimson Petal.
The friend I sent this to loved it!
Excellent service and quality in the arrangement. I had an arrangement delivered to my wife’s work. She couldn’t be happier! Thank you.
Awesome experience - shop owner contacted me for preferences. My friend loved it!
The bouquet was beautiful and much appreciated by the recipient. She loves the colors and liked the vase too. The only problem is that it must have been delivered after 4:00 p.m. when she was upstairs on Zoom. Assuming the delivery person rang the bell, she did not hear it. She did not retrieve the flowers from her porch until I called her around 6:00 p.m. to see if there had been any delivery. Then she went out and found them on the porch. Perhaps your delivery person could call either the recipient or the giver if the door is unanswered to make sure the recipient knows where the gift was left.Thank you.
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Florist's Response:
Hello Dawn, thank you for your order and for your feedback. Admittedly, flower delivery during Covid has become a bit more challenging. Our no-contact delivery policy means that we drop the flowers at the doorstep, ring the bell, and then make it back to the delivery vehicle. If the driver happens to see lights on or a vehicle in the driveway, he may assume the homeowner is occupied or as is often the case of late, just waiting until the driver leaves. We tell the drivers they should call the recipient's number if it appears there is noone home. Sorry for any confusion!! I'm sure she is enjoying her arrangement at this very moment!
Thank you for the gorgeous flowers!
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Florist's Response:
Nicole, Thank you for your order, and thank you for your feedback! I recall the arrangement we sent to your friend because I designed it!! Glad she like it!
My friends in Newton love our gift of these flowers.
They tell me the arrangement is fresh and colorful!
I was disappointed, it didn’t look like the arrangement online and included flowers (including Lilly’s) which I wasn’t expecting. I have had great luck previously but this arrangement was disappointing.
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Florist's Response:
Tim, I'm very sorry to hear you were not satisfied with the arrangement Katie received. I spoke to the designer who made it, and as I suspected, we did not have pink tulips since it is Fall. Our policy is to substitute a similar flower/same color to achieve the general look and feel of the arrangement you ordered. There were no instructions like 'no lilies' or 'no substitutions', so we thought the order we sent was the same value and look/feel without the pink tulips. Hopefully you will be back again so we can have another chance to please Katie!
I love Crimson Petal. I know when I order from them that the flowers will look beautiful and will be delivered as promised. My MIL loves her “elegant and colorful” gift. Thanks!
Great local florist! Always a great selection and great service.
Thank you for creating such a beautiful arrangement. It was lush - even more lovely than the picture. Always happy with flowers from Crimson Petal!
Always looking for an exceptional florist to send flowers to my mom in Massachusetts. The bouquet never matches the picture or there are tons of fees or the prices are too high.
None of that is the case here. The crimson petal created a beautiful, reasonable & timely delivered bouquet & she loves it!
She even said she was excited to find a new florist for her own needs.
Thank you for such a nice job - won’t hesitate to call again. Thank you, lisa in NH
Ordered flowers for my daughter to celebrate the beginning of her college career. Delivered to her dorm fresh and as promised. I'll be using Crimson Petal again -- and again!
Smooth ordering process online. They listened to all our requests and produced a beautiful arrangement delivered on time for our mother.
Easy process to pick arrangement, pay, and schedule delivery. On time and exactly what was expected... beautiful. Thanks !
Our recipient loved the bouquet. She sent a photo and it looked even better than your web site photo. Delivery went very well too! Thank you!
Beautiful flowers and perfect delivery. The Crimson Petal did a wonderful job. We didn't have to do anything - they took care of ensuring a beautiful gift to our dear friends on their Anniversary. Thank you!
Beautiful arrangement. Still look and smell great several days later. My mother loved them.
I bought these flowers as part of my engagement proposal to my girlfriend (now fiancé!) and she loved them! Ordering online was super easy and they were ready for pickup when I needed them. They took the time to go over some replacements they had made based on their available flowers and overall it looked amazing. I highly recommend getting flowers here.
Excellent customer service - easy to order and expedited delivery! Would highly recommend!!!!
Great Florist. They delivered a beautiful birthday bouquet on time.
Crimson Petal is my go-to florist having replaced my long-time previous favorite, Winstons. The quality and price CP offers is fantastic. I love the Napa Valley basket and my latest one (while it had a bit more green and less other colors than my previous one that I liked a bit more) is beautiful and featured prominently in my dining room.
This bouquet was ordered at noon and delivered by 5pm on a Saturday! Great service, and a beautiful arrangement. Will definitely use them again. Thanks!
Delivered to wrong address. I called to follow up and no one acknowledged the mistake. I paid for a premium bouquet and I noted in the instructions how delivery can be confirmed at time of delivery---ask if it's the right address for recipient. It was ignored. The neighbor took the delivery to the correct recipient at the correct address. I expect a higher level of service from a local florist.
Fantastic flowers! Recipient loved them. Service was outstanding from ordering through delivery. Plus, the prices are reasonable. You can’t miss with Crimson Petal.
I sent this arrangement to someone as a thank you. The recipient were thrilled. They sent me pictures and the arrangement was spectacular. I love doing business with Crimson Petal!
I decided to try and use The Crimson Petal because my mother-in-law had sent us some flowers and I was very impressed with them.
I wanted to send some thank you flowers to my wife and did an online order. The owner responded via email to my online order which made me happy to know she was aware of my requests. It's not every flower shop where the owner acknowledges your order and special requests personally!
The flowers arrived on time. More importantly my wife thinks they are beautiful. The arrangements are vibrant and the size fits with my expectations of the premium flowers that I upgraded to.
I will definitely use The Crimson Petal again.
They came out so beautiful! Exactly as I expected. Thank you!
Stunning arrangement! My friends loved it! Thank you so much, Crimson Petal.
So happy to see that the flowers arrived as scheduled. We were sent a photo of the arrangement with an enthusiastic thank you. A beautiful bouquet. We are more than satisfied with our experience ordering from you.
Thank you! It’s beautiful.
as usual, outstanding, reliable service;
nice online interface; great selection;
arrangement delivered in perfect condition by a conscientious driver
Really liked the arrangement of flowers. Crimson Petal does an excellent job with its products and service. I would highly recommended this florist
My mom really appreciated these beautiful flowers
Simple to order. Same day delivery!
Perfect!!
Pictures of the bouquet that were sent to me by the recipient, showed it to be very pretty. The recipient loves the English Garden bouquet and is also pleased with the lovely scent of the flowers. Thank you for a beautiful arrangement!
Ordered online and not only is navigating their website super easy, but they have a great selection of bouquets. I was very happy with my purchase, I ordered the Creamsicle bouquet and it came out so beautiful!
Dear Crimson Petal,
The flowers that you delivered were beautiful. They put a smile on the receivers face during a very difficult time. Couldn't be more pleased. We used the online process which was very easy and the flowers were delivered on time. Thank you again for making someone's day.
Beautiful bouquet, same day delivery. Perfect.
Website shopping was easy. Floral arrangement beautiful. Responsive, sweet staff. My family just moved to that area. Will be using them for all my floral needs.
Using the website to order was amazingly easy. The flowers arrived on time and were spectacular.
We sent a bouquet of flowers in vase to our daughter in Newton. She loved it! And said that the flowers are gorgeous. We saw the picture and totally agreed. We had chosen the arrangement from the website pictures and the one she received was even better. The website was user friendly. I am glad I chose a neighborhood florist based on reviews and common sense, not the bigger shops in Boston.
This was my first time using this this company. It came highly recommended and did not disappoint. From beginning to end, my experience with the company was excellent. The flowers were beautiful. I will be using them in the future.
Very attentive florist and a very beautiful arrangement for my dear friends birthday! Highly recommend
Flowers were beautiful and delivered on time and in perfect condition. I have used Crimson Petal before and plan to again.
Everything went just as it should. My friend and I both were very pleased with the flowers. For me, I was glad they looked like the photo online — maybe even a little better!
The peonies in particular were stunning.
At first, I was not sure what to expect as there was no picture itself on how the arrangement would look like. However, I was very pleased to see the arrangement was absolutely beautiful. L. Flores
Excellent service, speedy on time delivery! Great flowers, thank you.
The flowers my friend were beautiful!
I have always had great service and great flowers when I shop with The Crimson Petal. My friend loves the flowers. It was a great surprise.
Great website. Easy to use. Loved the flower selection options. So direct from other online sites. Highly recommend using Bloomnation.
Flowers were exactly as pictured. I love the color combinations. I strongly recommend them!
My niece loved the flower arrangement for her graduation day. It was delivered on time and very fresh.
I am very pleased with Crimson Petal. I had to make a delivery change and they adjusted and promptly answered my email. They are very efficient. And the flowers got a rave response, absolutely loved beautiful arrangement. And they loved the vase too. I would definitely use Crimson Petal again.
The flowers & vase looked wonderful.
Thank you!
Tom Jacques
Beautiful flowers and on time delivery. Will be buying from The Crimson Petal again!
We are so pleased with this purchase! We live in NH and we saw this basket online. It matches the actual delivery perfectly! Thank you! We have a lot of friends in Boston and we will use your service more.
Recipient loved the arrangement. Easy, online transaction and delivered when promised.
Thank you!!
I ordered flowers to be sent to my great aunt on Monday night. I miss her dearly and cannot visit due to the virus. I sent flowers “just because”. They were delivered promptly the next day and I got an elated call from her this morning thanking me. She hates the color purple and The Crimson Petal made sure not to include any purple blooms despite the fact that I had ordered a blue colored bouquet. My aunt could not get over the arrangements beauty-she’s 92 years old & has seen her share of arrangements.. Thank you for your help with brightening my aunts day.
My daughter liked the flowers but they did not look as full as the one you pictured online.
The bouquet I ordered for a dear friend was delivered on time and beautiful. I had asked The Crimson Petal to keep in mind that my friend was an artist when they designed the arrangement and they listened. The assortment was exquisite and my friend was thrilled. Thank you
The flowers were delivered on the day requested. Beautiful assortment of flowers in varied colors, most of them just opening, so that they will last longer. the young mother who received the flowers was very happy.
Beautiful flowers delivered on time for Mother’s Day
The highest of praise for Crimson Petal! Attentive service, beautiful flowers. They will be my Boston florist of choice from now on.
It was beautiful! She loved it! It was for my future Mother in Law!
Flowers arrived as expected and were beautiful!
The flowers were received in a timely manner and the arrangement was beautiful. My mom loved them as a Mother's Day gift!
Crimson Petal did an AMAZING job designing, creating, and delivering the most beautiful, full, colorful bouquet to our mom for Mother’s Day! THANK YOU!!! (She loves it!)
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Florist Response:
Tiffany, I am so happy to hear your Mom loved her bouquet! We love our flowers, but it is great to hear that our customers do as well. Thank you for the positive feedback.
Nice experience with your shop and the recipient was also pleased. Thank you so much for operating your shop during this time of COVID-19. I appreciate all that you do.
I sent these to my daughter for Mother’s Day. She called and loved them. She sent me a picture and they were exactly the ones I ordered. Just beautiful.I would definitely use this florist again.
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Florist Response:
Susan, thanks for your review! We try especially hard to make sure our arrangements arrive as they are pictured online. So glad you noticed! We appreciate your business.
simple and seamless
superb flowers
My girls kept telling me how beautiful the arrangement was. Thank you!
The Crimson Petal created the MOST beautiful arrangement for our mother to honor our grandma. The service, colors, and flowers chosen exceeded our expectations. Our mom had the biggest smile! Thank you for taking our vision and making it better than we could have imagined. We will DEFINITELY be back. Thank you!
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Florist Response:
Dear Amy, When I first spoke with you about the flowers you wanted for your Mom, your story touched my heart. I was determined to give you something beautiful for her. Thank you for letting me know you and she were happy with her arrangement!
Easy online experience- fast next day delivery!!
Very happy with the arrangement and Crimson Petal's service
My Mother in Law loved her birthday bouquet. Customer Service was amazing. Highly recommend.
delivered on time. Flowers were lovely and were loved!
Blessed to have found....God bless
Wonderful experience and beautiful flowers! Thank you!
My friend sent me a picture of the arrangement you delivered to her. It was very pretty and she was so pleased. Thanks so much for being open and willing to deliver in these difficult times.
Carol Casabonne
Exceeded expectations in difficult times.
Beautiful bouquet and the florist was very kind and helpful when we discussed the details on the phone!
Granddaughter was very happy!
Thank you so much for the beautiful arrangement delivered to my friend in Newton. It was very easy to order on her website and the flowers were just like what I pictured. We were able to order in the afternoon and delivered the next day.
As usual an amazing arrangement. Thank you! My mom loved it and a week later it is still beautiful.
Fabulous arrangement that included a variety of colors and textures. A+ service. What more could you ask for???
Very professional and the flowers were beautiful!
Lovely flowers, lovely shop, this is the florist you want to use for any occasion. I have sent several arrangements and a food basket with the Crimson Petal and have been delightfully pleased with each one. Thank you for exceptional service and beautiful presentation. I will be ordering again soon!
Flowers were beautiful. Delivery services were great and on time. Job well accomplished.
Ordered the designers choice to send my sister to her office for her birthday, and they were beautiful than expected. A great value for the money. I highly recommend.
Beautiful and very responsive!
Felt a bit magical ordering flowers from the other side of the world for my girlfriend! They got delivered super quickly and are beautiful.
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Florist Response:
Sending you a thank you to the 'other side of the world' for your kind words. You chose a lovely arrangement for your girlfriend and I'm so happy to hear it was well-received. Thanks again Maru!
Excellent as always!
thank you
Bouquet was beautiful but dissapointed that only 1 balloon was included. A couple of balloons were shown as the option.
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Florist Response:
Dear Kelley,
I am sorry that the stock photo of mylar balloons on our website was confusing. We thought our description next to the balloon picture which says, "Choose one, two, or three mylar balloons in a variety of designs"with the price of $5.99 made it clear that you were ordering 1 balloon for $5.99. I will consider swapping out the stock balloon photo with a photo I take of 1 balloon so there is no confusion. Thanks for the feedback and your order!
Perfect flowers and perfect and timely delivery. Thank you.
-----Response:
Dear Max, It is always a pleasure to receive positive feedback, but especially during the most hectic time of the year, Valentine's week! We thank you for recognizing excellence in us.
My co worker loved this bouquet! Thank you!
Just as pictured, delivered at a decent time by a friendly face. Will be using them again for sure! :)
Love this place! Flower quality is top notch and they are amazing to deal with. Highly recommended shop. My girlfriend has LOVED the flowers every time I have sent them to her.
Sent this arrangement to my daughter for Valentine's week and it looked exactly like the photo on the website. Reasonable cost and same day delivery option. Definitely recommend and will use again.
It was done with a fast turn around, but the arrangement was so small for the price I paid. Definitely smaller than pictured. 3 stars:could have been better.
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Florist Response:
Dear April. My name is Lee and I'm the owner of Crimson Petal. When I saw we received a three star review, I was pretty shocked, especially when I saw it was the blue and white sympathy arrangement we designed for you. You said it was last-minute, I'll say. You ordered it on a Sunday night for a service the very next day's delivery by noon. I actually ordered your flowers specially on Sunday night from home so I could have everything in the arrangement as pictured. The flowers arrived at 11 a.m. and the piece made it to the memorial by 1 pm. In addition, I was working next to my lead designer (who has many years experience at one of Boston's Finest Florists). The piece was beautiful. It was exactly the size ordered which clearly states on the website that it is 36 inches high. But the most frustrating thing is that my closest competitor in Newton has the exact arrangement on their website, same size, same flowers for $208 (without tax and delivery)!! You paid $145, and if you were to look around at any florist in the area, that is on the lowest end of standing sympathy piece prices. As an owner and staff who work incredibly hard to help people in time of need, we take every criticism personally. We hardly ever get complaints and if we've done something wrong, then we make it right. This 3-star review was not fair and, in my opinion, completely unwarranted, especially as we head into our busiest holiday of the year.
First time clients and we were extremely happy. We live in Illinois and wanted to send our daughter flowers for her birthday at work which is in Needham. We looked at the selection online, picked and ordered. Process was easy! Would highly recommend Crimson Petal for your next floral purchase!
Beautiful fresh flowers and delivered right on time even though I placed the order quite last minute. Thank you!
Beautiful flowers, delivered in time
Overall, I was pleased with the “Walk in the Woods” arrangement I had sent. As the recipient’s favorite color is purple, I was delighted and grateful to see that they had accommodated my special request for some lavender roses. My only disappointment was the fact that my friend’s name was misspelled in the personalized note. I was shocked to see this revealed in the photo my friend sent to thank me, and when I went back to check the confirmation page and my original note, my spelling had been accurate. Somehow, a letter change had been made when typing the note to accompany the arrangement, which was unfortunate. Overall, however, the floral arrangement looked lovely.
Although I didn't actually see the roses that were delivered. I was sent a picture from the person who received them. The delivered flowers were exactly like the picture. Thank you very much. I would use Crimson Petal again.
Arrived on time and just as pictured.
This arrangement was delivered to a friend as a surprise. She is thrilled with it and says it is just gorgeous! Crimson Petal never fails to deliver with the talented Lee at the helm!
Beautiful arrangement from trusted florist!
My hospitalized friend loved waking up to find such a beautiful display of holiday cheer next to her bedside. Bravo!!!
Sally loved the flowers...I am a hero, thank you...will be back for another order
Recipient was delighted with the centerpiece arrangement! It was a pleasure to do business with you. Thank you!
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Florist's response:
Carmen, thanks so much for the positive feedback. You were so kind to email me stating your flexibility, and I really appreciate that!! Thank you.
Beautiful arrangement on short notice
I have not seen what you delivered but my daughter loved the flowers!
Excellent service and beautiful arrangement. Arrived earlier than requested
Fast and easy to order on line. The flowers were delivered the next day as promised. Thank you!
Great service and beautiful arrangements!
All went beautifully. And my friend, who was celebrating a significant birthday, loved the beauty and elegance of the arrangement. I live in another state and a local contact of mine highly recommended you. It turned out to be a great recommendation. Thank you!
The recipients of the flowers we sent raved about how wonderful and beautiful the arrangements were! Couldn’t be happier!
You guys are great!!! Wonderful arrangement
and service was spot on! I live on Long Island
NY and took a chance with your company and
I am totally satisfied!!
The flowers are beautiful and they arrived very quickly. My wife loved them!
Was very disappointed when I got a photo of the arrangement that was delivered. It had a similar shape but none of the unique flowers that were in the on line photo The arrangement as a whole was very dark as well. Not a great representation at all.
Flowers looked beautiful when delivered. Everything was done very well!
Flowers were delivered on time and the recipient said they were gorgeous!! Thank you!
Easy to order. Delivered as requested. Very satisfied!
The Crimson Petal did everything right: they made the ordering process easy, delivered a beautiful arrangement when they said they would, and made my mother-in-law's 90th birthday special. They even sent an email to let me know the arrangement had been delivered. Nice touch! I'm impressed with their attention to detail and customer service!
Thank you for well done job!
The flowers arrived in perfect timing and made my daughter very happy.
Thanks!
Yoav.
My girlfriend loved the flowers, and the bouquet looked even more bountiful and varied in person than it did in the photo on the website - thank you!
Beautiful arrangement and great service. i could not be more pleased!
The recipient thought the flowers were gorgeous and loved her arrangement.
Although the arrangement was lovely, the colors of the flowers were much darker than the ones pictured. I would have preferred that they be more similar to the ones pictured.
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Florist Response:
Dear Mary, my name is Lee, and I'm the owner of Crimson Petal. I was so disappointed to see that you were not fond of the purple dahlias we added to your sympathy arrangement. Dahlias are only available for several weeks each year and we had some last week. When we noticed that you had ordered the deluxe version of the sympathy basket, we thought these purple dahlias would be the perfect upgrade. So sorry to hear you did not care for the additions. Although we don't always have the exact flowers in every featured arrangement, we do always aim to please! Thank you for the feedback.
Wonderful experience would order again without hesitation!!!!
Flowers where beautiful and fresh!
Very beautiful bouquet for my wife on our anniversary. High quality roses and tulips.
The flowers were absolutely lovely and the hostess loved them. They made the house smell amazing!!!!!
I ordered on-line for my friend who is having surgery in a local hospital and staying at a hotel during her recovery. I was delighted to hear that the order was delivered the next day and arrived looking even better than the sample image. This brightened up her hotel room!
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Florist Response:
We are so happy to hear that the flowers brought some sunshine to your friend. That is one of the reasons we love what we do! Thank you for the feedback!
Received a very friendly and helpful phone call from Crimson Petal letting me know how the arrangement needed to be modified due to what flowers were available that day. The recipient loved the result!
My daughter loved it. It really did brighten her day! Every part of it was beautiful. Thank you again for supplying such beautiful flowers.
The flowers for my daughter’s birthday were perfect, beautifully presented and delivered at exactly the right time.
The flowers were amazing. Driver came on time. I'll definitely recommend it. As a first time customer I was very impressed. Thank you Crimson Petals.
What an amazing florist!!
I placed an online order for relatives in Massachusetts. The Crimson Petal worked with me when they could not deliver the flowers on Saturday!
Amazing customer service!
Wish I lived in Massachusetts to make them my ‘go to’ florist.
Our cousins said the flowers were exquisite and smelled divine!!
What an amazing florist!!
I placed an online order for relatives in Massachusetts. The Crimson Petal worked with me when they could not deliver the flowers on Saturday!
Amazing customer service!
Wish I lived in Massachusetts to make them my ‘go to’ florist.
Our cousins said the flowers were exquisite and smelled divine!!
The recipient absolutely loved the arrangement! Thank you very much!
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Florist Response:
Dear Victoria, I really appreciate your taking time to respond so favorably to the flowers we delivered for you. We appreciate your business....thank you!
I did not see the arrangement, but was very impressed with the service! Thank you!
We ordered direct from the florist and we had a problem with delivery, but hey contacted us immediately and resolved the problem to get the arrangement to our daughter in time. She said the arrangement was absolutely beautiful.
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Florist Response:
Robert, thanks so much for the positive feedback regarding your recent flower delivery to your daughter. We aim to please, and we appreciate your letting us know when we succeed! Enjoy your day.
I ordered the night before the prom, because totally forgot. They couldn't have been nicer and more accommodating!!! The flower was beautiful and reasonably priced. The place was super busy, so we really appreciated them helping us out.
Carol called me within minutes of receiving the bouquet. She was so pleased with the arrangement and the colors of spring and I was so pleased to receive an email notifying of the delivery. Thank you for a very caring and professional presentation of flowers.
Jeanne
I ordered flowers from Crimson Petal from California based on a recommendation from a Newton local. Online ordering was easy and, when I had a question, they were very responsive and eager to please. I was delighted with their customer service and will use them again with enthusiasm.
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Florist Response:
Laurie, I want to personally thank you for your positive feedback. We try to help each and every customer order exactly what they envision. I'm so glad we did exactly that for you! We appreciate your business. Thank you.
From start to finish, we thought Crimson did an excellent job. The bouquet we ordered was bursting with color, and the flowers were fresh and beautifully arranged. Delivery was on time and speedy too! This is the second time we’ve used Crimson, and we plan to do so again!
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Florist Response:
Dear Heather, I am happy to welcome you as a happy repeat customer! Thank you for the positive feedback, and we look forward to creating beautiful, bright and elegant flowers for you any time you desire!
Good customer service. Recipient was very impressed by the quality and size of the arrangement. Elegant.
Greetings!
I ordered the Peonies Please arrangement as a thank you for a good friend who helped me following the recent birth of my daughter. She was delighted by the flowers that she received, as they were simply lovely (she shared a photo with me). I'm grateful to you for helping me express my appreciation to my friend, and will happily recommend the Crimson Petal to others.
Thanks again!
Christine Burgermaster
My sister-in-law thought the arrangement was very pretty.
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Florist Response:
Thanks very much for letting us know how our flowers helped you thank someone important in your life. We appreciate you!
Well done. Thanks!
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Florist Response:
Aaron, we appreciate your positive feedback. We enjoy making Moms everywhere happy on Mother's Day! So happy we succeeded. Thank you!
As always, the flowers were beautiful. Unfortunately, no one heeded the delivery instructions so they sat in the sun all day.
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Florist Response:
David, thank you for being a valued repeat customer. Clearly our flowers have impressed. We may have overlooked special delivery placement instructions on your last order with the hundreds of Mother's Day orders we processed last week. I did, however check to see when our driver delivered the flowers, and they were delivered late in the afternoon. They were not sitting out all day. Feel free to reach out if you feel the flowers were in any way damaged, and we will replace them. Thanks for the feeback!
super quick delivery, exactly what i ordered, excellent communication when i had a question
Absolutely beautiful bouquet!!!
Easy and fast ordering and delivery process. Flower arrangement was very nice.
My daughter said it was the prettiest arrangement she has ever seen. I agree with her and so thrilled with the vivid colors of the tulips and other blue flowers that seemed to compliment the stunning container box. Thank you so very much.
My family loved the bouquet. Prompt delivery. Great service.
As usual the flower arrangement was beautiful. My mom loved it!! Thank you!!
Caroline Costello
the owner personally confirmed my order. She was compassionate and interested about my event and how she could showcase the selection for the event . I heard the flowers were lovely
Awesome! Thanks for delivering a great bunch of flowers to my friend who was turning 100. Delivery was on time and she loved them. I appreciate it.
Beautiful tulips! Great service and fresh tulips!
I ordered from The Crimson Petal for my friend.
Lee is one of a kind! True passion for flowers and customer service. When my friend wasn't home to receive the flowers, Lee personally emailed me to let me know she'd attempt a new delivery the next day, despite it being a day they're typically closed. So impressed by the flowers and the thoughtful service. Thank you!
Arrived on time and as pictured. Recipient was delighted!
My friend was thrilled with the arrangement. We can always rely on you for beautiful flowers and service.
Florist Response---
Naomi, we are always grateful for your kind words and positive feedback. It is a true pleasure doing business with you!
My mom received a beautiful and modern bouquet for her birthday. The florist chose a lovely blend of purple flowers (as I requested) with subtle tones of ivory and green. They also called my mom to coordinate the delivery with the cold temps in MA in February.
Crimson Petal made two gorgeous and delightful smelling bouquets for me this past week. They were also so nice to work with, even during hectic Valentine’s Day preps.
One rose was bent on arrival while another’s petals were falling off. White roses were beautiful and smelled amazing. Flowers did not look like the picture
Just in time late delivery and I understand why, but the card was also missing from the arrangement. I appreciate the removal of the delivery charges and as I do appreciate your arrangements, I will be back but with caution.
Amazing flowers and excellent same day service! Thank you so much!
I ordered this bouquet for a service in Newton (we are not from that area) and the Crimson Petal had very good reviews online. I took the risk of going with an unknown florist and I was NOT disappointed. The bouquet was quite affordable and it came out stunning. The family was delighted with the classy and gorgeous bouquet as well. I highly recommend the Crimson Petal, you won't go wrong!
Absolutely beautiful arrangement. Exactly what I wanted and the hand delivery was great. My (now) go to florist in the area. Do not hesitate to use this shop for all your floral needs. Thanks again for the awesome flowers.
Floral arrangement - stunning!! Customer service - outstanding. For any occasion, The Crimson Petal is my go to!
Very happy to receive the delivery confirmation with an ordered flowers picture.
The recipients loved the flower! I loved the service! Well done!
I ordered the "Bountiful, Beautiful, Berry" floral arrangement to be delivered to my wife at her job as a surprise. She was very surprised when it arrived. When she got home, I realized that the bouquet was the most beautiful arrangement that I had ever given her in 6 years! It was delivered within the time frame that I had requested.
Beautiful piece and on time delivery. Thank you.
I ordered the flowers from the online catalog. They were delivered to my mother on time and she was thrilled! She described it to me... exactly as I had ordered. We are always extremely satisfied with the quality and artistic talent of this florist.
Thank you for delivering these beautiful flowers on time and with short notice!
Beautiful!!!! Better than the picture!!!
The arrangement is gorgeous.
Wonderful job.
My wife was thrilled.
Michael B
Easy to order, beautiful fresh flowers, delivered on time!
Beautiful flowers, delivered on time. My friend was delighted!
Lovely, reliable, fresh as a daisy...I mean, hydrangea!
Beautiful centerpiece, as expected
Prettier than the picture. My sister loved it for the Tgivin table
Very beautiful arrangement
Bigger than expected, will use them again
My mother loved them! That’s all I wanted;)
Beautiful flowers! Arrived as represented in photo! And in a timely manner! Perfect Autumn offering, and a vase that brings lots of admiration as well!
Dramatic colors of autumn arranged in an attractive shape in a
beautiful ceramic pot. A perfect birthday present! The truffles were tasty.
Outstanding Quality and even more outstanding service!
Hands down the best florist I’ve come across.
Anthony Scinta
San Diego, California
I didn't get anything like what I had ordered AND I paid extra to get premium flowers! I didn't even get the same amount of flowers that were shown on the picture. Very disappointing...feel ripped-off! Won't order from here again...
------------Response:
Dear Joy,
My name is Lee, and I'm the owner of the Crimson Petal Florist. I was sorry to hear that you were not satisfied with the flowers we arranged for Vinita. I run a tight ship here at the Crimson Petal, and I was here on Saturday when the arrangement was designed. As stated on our website, we make every attempt to fill orders as requested. If we do not have a particular flower, we will replace with one or more of higher value, and in some cases, a higher quality vase as well. You asked us to do a special job for Vinita, so I gave my designer authority to use a much nicer thick cylinder glass vase to accommodate the exceptionally large Casablanca lilies (these are the best lilies around, and of higher value than those pictured - also we included 4 not 2 as shown). I had just purchased pink and white roses that morning, the freshest we had, and also wrapped a ginger leaf inside the vase - another upgrade. The total value of the stunning lily and rose arrangement came to $110. We wanted you to understand that we made every effort to make this arrangement special for Vinita, and once again, we are sorry you were not satisfied with our best efforts. Thank you, Lee
The flowers were lovely and exactly as pictured. My daughter wrote that they "made my day". Thanks!
quick same day service, not all flowers were at photo'd here, but the flowers they used were very similar and in the same color palette, and definitely was a beautiful arrangement.
Good job. Very well done and my wife loves it.
Order process, delivery on time A+
Floral arrangement recipient received while "style" was very close to "ordering photos" actual received arrangement failed to wow or have the color impact of order sample photo. As a former florist in an upscale downtown Chicago floral design studio I get it......you work with what u have on hand, but this arrangement is called Colorific and ours was flat.
White roses, peach gerber blah.....sorry you missed the mark on this one.
My niece was very happy, altho I was surprised when I saw the size of the Deluxe arrangement. Only wish your website would show the three sizes and number of flower buds in each. It would help customers better gage what we want to send and the value of the cost.
Beautiful arrangements that are joyfully received and admired by the recipient - great job! Thanks so much
Thank you so much for delivering the birthday arrangement we ordered! Our daughter in law was thrilled and surprised with the arrangement! She sent pictures and said they smelled so yummy! As we live in California and she in Newton we so wished we could have delivered them ourselves but were very happy with your personal service and attention to detail.
Sincerely, the Millers in San Diego
The flowers sent to my sister were as beautiful as the photo... maybe even better! Thanks
The Crimson Petal put together a great arrangement and made special efforts to deliver the it the day of my daughter's birthday and assure it would not wilt in the heat while waiting for her to get home from work. They were great with the personal attention to detail. Will use them again.
Excellent customer service! Beautiful bouquet of flowers. I will definitely buy from this flower shop again. Highly recommend.
Lee at Crimson Petal provided excellent customer service this past weekend and ensured my Aunt received flowers I ordered at the last minute online from San Diego. Lee’s actions proved to me that this store has an outstanding work ethic and Crimson just gained a very loyal client!!
The delivered arrangement was very nice and flowers were fresh. However, I picked a "deluxe" arrangement and I have to say that the one received was in a smaller container (so it was packed with buds) but it didn't look quite as lush as the basic one in the photo that is displayed on the website. Overall, the receivers were pleased but I would not recommend upgrading when ordering from this florist.
Attended the event where the arrangement was sent. Beautiful and the right size to adorn the table with nature and color but not overpower. Loved it. Thank you
You guys are great...and this one didn't work out....I did not know that deliveries were limited on saturdays. And your response was incredible! Thank you.
I saw a photo of what you delivered and was really disappointed. Orange Gerberas are not a nice substitute for the peach roses in the advertised arrangement. They looked cheap and gaudy, exactly what I didn't want. This arrangement appears to be rounded whereas what you delivered was spiky and sparse. The recipient didn't say anything, but her daughter was clearly disappointed that I would send something so mediocre. Do not disturb the recipient by contacting her with a request for a review or to try to substitute the arrangement with something else. I will not use you again, and doubt that my friend and her family would either. An embarrassing experience for me.
Bravo! You have a loyal customer! I ordered flowers for a friend who lives In the Boston area ( I live in Idaho). The process was quick and easy and their update emails are really nice. The flowers were delivered on time and PERFECT... exactly what I ordered! I highly recommend The Crimson Petal I’m now a loyal customer!
The flowers were gorgeous, beautiful basket and free form feeling to the arrangement.
Flowers were beautiful and delivered on time
It was extremely important I find a company I could trust to deliver high quality flowers as advertised. My Aunt lives in Chestnut Hill and I live in San Diego. Crimson Petal proved to me they are an Outstanding company! My Aunt was thrilled!! I’ll always use them!!!
Fantastic choice! Same day with perfect arrangement! Excellent display that wowwwwed everyone!!
Beautiful arrangement. Even better than expected.
I ordered it for the same day and they delivered. It was beautiful and my grandson loved the butterflies.
Everything was perfect!!!!
They were so helpful and accommodating!
Crimson petal has excellent designers with a great eye for beautiful arrangements. Mine was exactly as pictured and just what I wanted. I chose small but it wasn’t small at all. Super nice. Would definitely use again.
Most importantly my sister loved them and the arrangement is a welcome addition to her hospital room. Selection was terrific, online ordering fast and easy and they were delivered on time. Keep up the great work.
Beautiful, fresh flowers delivered perfectly in my time frame. Fabulous job!!
The flowers were a huge hit, they made her day.
Absolutely beautiful arrangement!
The flowers I ordered from Crimson Petal were absolutely gorgeous. I had to change the address at the last minute and Lee (the owner) was so accommodating. She called to confirm and even texted me a photo of the beautiful arrangement before they were delivered. I would absolutely recommend them!
Crimson Petal delivered a beautiful bouquet, and the turnaround was great-- I ordered it in the afternoon, and it was delivered the next morning! Thank you!
Prompt delivery and electronic updates of order receipt and delivery. The florist catered to my special requests for a certain color palette in the arrangement. And my mom was very impressed and happy with the flowers, which was the most important part. Thank you to The Crimson Petal.
Excellent service, beautiful arrangement, and the patient was released from hospital, the driver went the extra mile to deliver to the home.
Awesome! On time!!!! Great service
We needed to make a last minute change on the delivery location, and the staff was so wonderful and helpful!
My wife loved it- thanks!
The flowers were beautiful! Thank you for making my daughter's day!
Ordering online was quick and easy. Delivery was made promptly. I'm a satisfied customer who will return!
She was delighted. I live in Colorado, so was simply hoping for the best, not actually knowing. Thank you.
Honestly one of the most beautiful bouquets that I have ever sent. My daughter loved it so much. I was grateful also for the speedy delivery. I will definitely use your services in the future. you are all AWESOME.
So pleased with my purchase! The rose hedge was better than expected with beautiful red and white roses. The ordering was easy and the flowers were delivered on time.
A wonderful place to order flowers from. The stunning centerpiece for Thanksgiving was perfectly arranged including wood carvings of flowers. WOW!
The basket was absolutely gorgeous!
When I eventually saw the bouquet I had sent - several days later - I was disappointed in that it looked smaller than I had thought from the website. However, I will say that a week later it was still going strong and the blooms looked good.
Beautiful and tasteful! Timely delivery ! The happy recipients are going to be using Crimson Petal for their floral needs.
Wonderfully efficient & simple online ordering form & immediate confirmation. Prompt on-time delivery before 2 pm as requested. Beautiful fresh flowers in a very attractive vase. Everything as advertised & more.
Beautiful flowers, prompt delivery, easy online purchase! Thank you!
I chose this arrangement because of the colors and roses which are favorites of the recipient. T understand there may be substations, but the arrangement sent seem to have more carnations and other flowers than the roses pictured.
last minute request handled perfectly. Thank you!
My friend loved the flowers from Crimson Petal. I called right after making the order to request a flower swap because I remembered my friend loved sunflowers and Crimson was happy to oblige. They looked beautiful! Thank you.
Aside from the blue block the arrangement looked nothing like what is shown.I would like a refund Jane Bourne
I redirected my order because my friend was going to be in the hospital longer than I thought. Even though they don't normally deliver to that area, they did because I initially placed the order with them. I really appreciated that.
The flowers were beautiful and the owner was an absolute joy to work with! Thanks so much Crimson Petal!!
We were very pleased with the sympathy arrangement.
Customer loved the arrangement - thank you for delivering it in a timely manner and for sharing so much love and happiness through your bouquet!
Well done! On time delivery, great presentation. Would use again.
Ordered online for a friend. Delivered on the day specified (but not the time). Friend sent me a picture thanking me. The flowers looked beautiful! Flowers sitting outside for a few hours did not seem to be a problem. Definitely happy with the purchase.
Excellent service! They made every effort to ensure my same-day delivery request was delivered on-time. Flowers were beautiful.
Even though I submitted my order at the very last moment, it was delivered right on time and made my daughter very happy... Thank you!!
Lovely fresh flowers, delivered in a timely manner - I'm thrilled.
Decent, but not great. Some flowers in excellent condition, others didn't look so good.
Great value and delivery.
The flowers were delivered on time and closely matched the photo. She LOVED them! Very happy with my purchase.
The arrangements are gorgeous and the service is impeccable. Highly recommend. Best flower shop in the area.
Excellent. Prices for arrangement and delivery fee were slightly lower than some local competitors, flowers were delivered within specific time frame requested, and the arrangement was true to the photo online. The recipient was delighted. I would order from The Crimson Petal again.
Arrangement was delivered when requested and it was beautiful!
The arrangement is absolutely stunning! The flowers are opening up wonderfully today. Also, appreciate the small professional touches of removing the Lilly stamens so they don't fall and stain my desk surface. Thank you
Lee always has great ideas to make an arrangement special.. And she is super nice. Crimson Petal is my go-to florist.
I ordered through the website, having only the picture as a guide. The delivered arrangement was stunning--better than pictured!
Even better than the picture!! Thank you so much
A first class service. 100%.
The flowers were lovely, delivery was on time, and the online purchasing process was simple and quick. However the message that was printed on the note had two typos and detracted from the overall message of the card. The case of the characters did not match what I typed - every word in the message was capitalized. I am disappointed with how the message turned out. Sadly I will not order from here again.
The flowers were OK....but quite a few of them looked wilted. I didn't feel that it was worth what I paid for them. The colors were beautiful....
Thank you very much for your professionalism in meeting our needs for flowers for a funeral.
I haven't seen the arrangement, but if it looks like the picture, I would love it. I would certainly use you again. You were kind, consideant and helpful. Thank You, Carol Speer
The basket was filled will healthy and good looking plants! It was delivered when promised! Thank you!
I ordered a bouquet from them for the first time and everything was perfect. The flowers were beautiful, it was delivered correctly to my mother's skilled nursing facility, and I got an email telling me it had been delivered. Very happy experience.
delivery: right on time.
my mother loved the flowers.
They were awesome. The flowers were delivered nice and early to wife's work and when she brought them home they looked just like the picture online. I will definitely use them again. Thank you very much C. Petal.
I sent flowers to my aunt in MA, from CA, she she loved them and I'm very pleased ! Thank You so much !!
Ordered Easter flowers online for delivery to my Mother's grave. I asked for a picture of the arrangement (at the grave site) to be emailed to me after delivery because I live out of state. I only received the automated delivery complete message with a stock photo. No idea if the flowers were actually delivered, but the payment processed as expected. I will try a different florist for the next holiday.
I happened to be at the home of the recipient on the day the flowers arrived and, again, two days later. The arrangement was beautiful but it was much smaller than expected- especially considering that I paid extra to upgrade to a larger arrangement. (I usually find this to be the case when I order flowers to be sent to someone but it was especially true this time. I have much better luck going into the florist shop and bringing the flowers to the recipient myself but that's not always practical.) When I saw them again two days after delivery, some of the flowers were already wilted. That should not be the case. So beautiful arrangement but very poor value for the money and no staying power. I won't use The Crimson Petal again.
The person who received this loved it.
Perfect and our mom loved them ! Excelllent service ! Even in a snow storm.
Most impressive .Will use again.
SP Cooper
Great florist with exceptional attention to detail! If you're looking for a local option with delivery, this place is a must!
Awesome and easy to order and work with. The flowers were received on time and were loved by all. Thank you
Very easy to use website. Made ordering flowers from California for delivery in Newton too easy. Very professional staff. I will definitely use them again.
I love Crimson Petal! It was super easy to order online, and the service here was unlike any other. They really care about the business and their customers!
Beautiful flowers. Thank you. I will definitely order again from you.
Nothing tops the style and freshness of the arrangements you produce and I use as a gift to those I love.
Larry C
I CHOSE THE FLOWERS FROM THE WEBSITE.
MY RECEIPIENT WAS NOT DISAPPOINTED SHE
SAID THEY WERE VERY FRESH AND THE COLOURS
COMPLIMENTED EACH OTHER. THANK YOU
Loved how easy it was to work with The Crimson Petal. Lee did a wonderful job with the bouquet for my mom's birthday!
The best customer service experience I have had in years. Lee phoned me to discuss my order and personally delivered the flowers even though they had already closed for the day. I highly recommend The Crimson Petal for a worry free transaction when ordering flowers. Thank you!
I guess everything went really well..Susan received the flowers on the day I requested. She said they were beautiful. It was so easy to order on-line and have it go so smoothly. I will definitely order from Crimson Petal, Inc. again. Thanks so much!
went the extra mile to deliver when I made a mistake in the destination address. very helpful and courteous. highly recommend
These were absolutely stunning. They were very high quality, and the presentation was on point! They delivered shortly after lunch, my girlfriend loved them! Nice work guys, I was very impressed to say the least.
Excellent service, selection & follow trough
By all reports the Victorian Romance looked "absolutely fantastic".
Arrangement was beautiful and just as pictured - thank you!
I love Crimson Petal. They create phenomenal arrangements. The service is so personal makes one feel that whatever the reason for sending flowers, they understand and make it special. The price is great for the quality of produce and service. It is a local shop so even when your son forgets at the last minute he needs a corsage for the prom you knew nothing about, they make one up for you. Fresh, Friendly, Fantastic. Don't hesitate to call when you need to make the day of someone special or cheer yourself up.
Delivery was perfectly on time & the roses amazingly beautiful.
Bought these flowers for my Girlfriend. And to be quite honest the picture doesn't give these flowers justice. Anyway, my girlfriend was blown away. Also, the service by Crimson Petal was very friendly and professional. Thanks Crimson Petal.
The flowers were beautiful and the customer service experience was fabulous. The owner called after I placed the order to get specific instructions where to deliver the flowers. I was more than impressed that she took the time to ask!
I am very picky about flowers. I needed to send flowers to my niece, and was nervous to order them from a place that I didn't know, but I saw good reviews so I tried Crimson Petal. I ordered a bouquet online and they were gorgeous. My sister-in-law and niece raved about how gorgeous the flowers were! The owner personally followed up to make sure that things went smoothly and that I knew the flowers had arrived. Great service, and really beautiful flowers.
Exceptional service and follow-through. Personalized service, as well!
Delivered as planned and expected
Very happy. Wonderful people to deal with. Recipients very pleased with their flowers. Really, could you ask for more? I'll be back for sure!
I ordered flowers for a colleague post-surgery and she wrote to share how beautiful they were and such a sweet surprise to come home to. Crimson Petal did a great job with the arrangement but also took great care to make sure they could reach the recipient so they wouldn't have to leave them out in the ~20 degree cold weather. Thumbs up :)
Perfect arrangement for an early holiday surprise- my mom loved it!
Once received, the flowers were very nice
The arrangement was just as promised. A beautiful addition to our thanksgiving table.
My sister was very pleased and excited to get the arrangement.Blue is her favorite color. .It is the first time I have ever sent her flowers.