1325 Reviews
I have used rileys multiple times and every time they do not disappoint, they go above and beyond to meet my expectations and fulfill the person that gets the flower streams.Thank you very much for always being so helpful.
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Florist's Response:
Thank you very much for being a loyal customer. And the very kind review
I'm out of state and told what I wanted and they did and beyond. Thank you
The delivery person was outstanding & kind. The quality of the flowers was very good and they arrived perfectly on time. The size was a decent value for the price paid. But, the flowers looked nothing like the ones I ordered from the website (pink perfection). I know they have a right to substitute but in this case so many substitutions caused a different character/shape/color profile. One large carnation that should have been pink was white with the tips looking like it was dipped in red (to me a very cheap looking flower). The actual bouquet had white stalk flowers, which change the shape of the bouquet.
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Florist's Response:
Thank you for this information. It helps us tremendously with quality control. You should have received a substitution notification.And I apologize nat you did not thank you again for your order.And we look forward to seeing you in the future
My favorite flower company in St. Louis easy-going folks I can always make it happen
Highly recommend. I called the florist directly to place the order for Designers Choice. I have learned over the years that Designers Choice is usually the best & most cost-effective route. Smaller florists love the creativity and personalization. They were sympathy flowers & I know the recipient really appreciated the extra kindness.
Already ordered twice, never fail to give the best flowers and best customer experience
I have received my floral arrangements from Riley’s for decades. I can’t think of any flower-bearing occasion that Riley’s didn’t provide the most convincing bouquet for me to give. The quality, design, and price of Riley’s arrangements and gifts is spot on, and better than most… consistently.
Riley's is my go to florist for funeral flowers and other events! They are always super accommodating and everything always turns out perfectly. They even handle my last minute requests without any issues, which is incredible! I love supporting local and Riley's is top notch!
They’re legit the best florist in STL, they never let me down. I’m always satisfied and I mean every single time. ♥️
Delivery was as scheduled
Last minute late in the day order. We needed next morning by 10. They went above and beyond he assured me he would finish before going home. Arrangement was beautiful as all of their work. Highly recommend this wonderful shop.
I have to say that the ladies that recieved thir boutoninees were simple amazed at their beauty & felt very special upon pinning them on. Thank you for the care you took doing this. I'm very proud of this establishment & the outstanding job work they do.
Loved the bee balm boutonniere and daisy bouquet! The bout held up pretty well throughout the day and the bouquet was perfect!
the peace lily was beautiful and delivered in a timely manner. Thank you so much.Will be ordering from you again.
Flowers showed up quickly. The flowers were way beyond expectation.
Riley Florist was out of the particular flowers I ordered, and they wouldn’t have any more until after the delivery date. So they called me, offered to replace those with other blooms and guaranteed it would be pretty. They knocked it out of the park! The new bouquet was bright and cheerful and arrived right on time! Definitely recommend.
Hit it out of the park, thank you for adding the card and another box of candy!
I just wanted to say our family was absolutely pleased with the flower arrangements. The price was very affordable. Thanks so much!!!
The order was complicated by external situations but they once again met all my expectations. This is why Riley’s gets all my floral arrangement others.
I ordered the "pink perfection" bouquet for a friend. I live out of town and picked the florist closest to my friend's home and with excellent reviews. Riley's Florist did such an amazing job. I did ask for as many purple flowers, as this is my friend's favorite color. Even though it was called the "pink perfection" they did as I asked and the bouquet was GORGEOUS! I couldn't have asked for better service or flower arrangement. Thank you for helping me bring a bright spot to my friend's day.
I as very happy with my experience with Riley’s. I had to order and pick our arrangement by phone, and everything was handled well and delivery was made on time. The arrangement was beautiful and they even send a picture of the delivery.
Riley's made a bueatiful arrangement of flowers and baloons! With their work and the help fo Peacemaker Lobster and Crab, we suprised and wowwed my wife for her birthday! Not an easy feat, but Riley's did it with style!
The grave arrangement was gorgeous as pictured in your catalog. Absolutely beautiful as y’all are. Such great service
The arrangement was Beautiful! My Mom loved it and was thrilled.
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Florist's Response:
You are the GREATEST
Thanks
Not the correct flowers were delivered or even an equivalent to what I paid for. What arrived looked like a 15$ bouquet from the grocery store. Very disappointing 200$ spent.
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Florist's Response:
I reviewed your order and it was the correct flowers and the appropriate size for $132.00. You chose the premium size. The floral on the website was the small. I typically do not disagree with a customer but I stand behind our product on this order.
Beautiful bouquet, delivered on time. Will definitely buy again!
This was perfect, and so last minute I truly appreciate you all and thank you so much, the picture was perfect
As soon as we walked in, we were greeted with the brightest smile. You would think we were regular customers, based off of the warm and energetic hello we received, but that was actually our first time. I try to be conscious on where I spend my money and who I am spending it with, and had literally walked out of two stores earlier that day, due to poor customer service. The amazing customer service we received here was refreshing. We truly felt welcomed. They appeared to be very knowledgeable, so we left them with a small recommendation and trusted that they would deliver. The corsage and tussie mussie turned out beautiful! We've definitely deemed Rileys as our new "flower place" and will definitely recommend to anyone in need. 10 out of 10 experience.
The staff went above and beyond to make this a special experience. At every step in the process they were genuinely kind and gave great attention to detail. I can't imagine a better experience and I have a great imagination.
The bouquet looked beautiful! Thank you!
These were for Alderwoman Pamela Boyd, but your inquiry said Cara Spencer! Pamela Boyd's name is nowhere on this review.
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Florist's Response:
Hello, we looked into your order. Joni spoke with you over the phone about this order. Pamela was not at work yesterday.
so she will get hers today. Cara's was properly addressed to her.
It looks like both of your orders were placed at the same time on the same order form to help save time and an extra delivery fee.
Thank you for being such a great customer for many years. 314 588 8420 or Rileysfloist.net if you have any questions.
The arrangement of the roses for Cara Spence were beautiful!.
But I don't see where I can write a review for the flowers for Alderwoman Pamela Boyd!
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Florist's Response:
Thank you so much Joan
Thank you for your business
314 588 8420
Rileysflorist.net
Always a great experience very helpful and picking the red flowers definitely recommend them
Everything was great! Beautiful plant!
Quality flowers, prepared same-day. Recommend 100%
Very easy to order and get delivered same day. Actually in just a couple of hours from the time I called. Arrangement was fresh and beautiful.
I ordered the tulips bouquet but a random one was sent, not very pretty at all, some green flowers. I called and was told to send them a picture so they could see and they agreed it was wrong and said it was the wrong delivery but it had my card on it. They sent a corrected one and took the wrong one back. The new bouquet did not look like the picture, it had probably half the tulips in the picture. Cost $70.00
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Florist's Response:
I did review your order. And listen to the audio, you originally said you wanted a bouquet with some tulips in it. And the one we sent out was absolutely stunning. You called and asked us to replace it with all tulips, no problem at all, we said. You pay for a vase with ten tulips, which was $50.00 for the misunderstanding, we gave you a vase with eighteen tulips. The original floralThat was the correct one here had fourteen tulips.In it and some other springtime flowers, which was stunning.
I ordered floral displays for buffets at Ballpark Village. I told them to be creative. I wanted red and white colors for the Cardinals. They knocked it out off the park!
So adorable. Everyone loved them!
I live in a different city from my friends who received the flowers, and I had never used Riley's before. The flowers were delivered on time for each of the two separate orders, and my friends contacted me to say they were beautiful. Thank you.
I sent a beautiful arrangements of flowers to friend recovering from home. The staff went above and beyond to assist me. I appreciate their assistance. Thank you!
Beautiful bouquet arrived on time. Great communication so we knew where delivery was.
What a delightful experience ordering presentation bouquets at Riley's Florist with Riley, the owner, himself! The flowers were beautiful, the service extraordinary, and all delivered on time. Who could ask for me? Thank you, Riley's Florist!
Our daughter loved the flowers and said they were beautiful. I appreciate the fact that you took the time to go back to her apartment building to deliver the flowers when you weren't able to get into the building the first time. THANK YOU!!
Wonderful my wife loved them thank you
Last minute order on Valentine's day for a morning funeral service the next day. Didn't think Riley's would be able to put it together and deliver it on time-it did and the arrangement was beautiful.
Great service for same day delivery on Valentine’s Day
I had to cancel my order and the staff was helpful and understanding with my issue. I will continue to use and visit them in the future.
Beautiful flower arrangement
The flowers are great, my soon to be fiancé loves it.
Outstanding service and the flowers
I placed two orders to be delivered on the same day to two different locations. I specifically asked for the roses to be fresh and tight. Instead they were fully bloomed and open wide. Although the arrangement was delivered on time, I was disappointed that my request was not honored. This is the second time that I’ve used this florist, and this is the second time that my instructions were not followed. Very disappointed!
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Florist's Response:
Special request on Valentines day are usually not an issue. You stated "make tighter" the designer took that to make the flowers closer together, and she did. The flowers were super fresh and even lasted for 2 more weeks. We spoke with the recipient and They loved them.
They were able to create and deliver this within hours of purchase--it worked out great! The arrangement was quite nice as well, it was a good choice. I use Riley's Florist often, and I am always happy with the result.
Excellent job on the 3 piece floral arrangement
I am beyond pleased with my order. It was beautiful and delivered so fast. Within 2.5 hours after I placed the order. The arrangement was beautiful and just like the picture and the balloon was a cute touch. Definitely will order again.
Ordered flowers for my mother’s 82nd birthday this week. This was the first time I ever ordered from Riley’s and I must say, I am very impressed. The flowers were extremely beautiful and looked just like the picture on the website. Also, the delivery driver, Trevor was amazing. He delivered the arrangement on time and with much thought and care. Even though the building’s access entry system was not working, he still found a way to make sure my mom got her flowers on her birthday and for that I will always be grateful. Thank you Trevor for your kindness, great attitude, and patience. You made my day. My mom LOVED her flowers. Looks like Riley’s has a new regular customer!
Riley’s Florist is my mother’s favorite! Beautiful flowers!
We are from out of town and did not know what florist to choose in St. Louis. Glad we picked Riley’s. Prompt delivery and beautiful arrangement.
Thanks,
Sharon
Beautiful flowers, quick delivery, wonderful customer service. Thank you for helping me cheer up someone who was having a very bad day.
We recently contacted Riley's Flowers for multiple arrangements for a same-day event. They did a fantastic job in accommodating us even at the last minute and making suggestions for what flowers would be suitable for the event. The arrangements were beautiful and we would highly recommend Riley's!
Memorial service same day delivery was early/on time and looked exactly like the photo online! Riley's did not skimp at all on the fullness, quality or quantity of flowers. The family loved them and so did I. I am so happy with Riley's. This is not my first time using Riley's and I will call them every single time. I moved out of state and live in Texas now, but I remember the quality and service of Riley's when I lived in St. Louis and that's who I called for this arrangement. Never disappointed!
What amazing florist we had a special freind in the hospital placed order and gorgeous flowers was delivered within 2 hours you guys truly made a patient feel so special. Absolutely beautiful. Thank you
Kathryn Rose
Hot Springs, Ar
I am very upset with the flowers my aunt received. Nothing like the picture. I completely understand its a busy time and could be a shortage. All you have to do is call and we can make changes. But for the price I paid is not acceptable
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Florist's Response:
Thank you so much for your review. We did look at the photograph of the arrangement that was sent and we even gave you an upgrade. Feel free to reach out to the flower shop.If you have any questions or concerns I do understand flowers are expensive . You spent sixty one dollars on your floral arrangement, and the one we sent was slightly above value
I ordered sympathy flowers from Riley’s florists and the recipient thanked me along with a photo of the flowers stating that it’s beautiful, and it is just like it’s shown on the website. Fast delivery as well. I’m happy with their service.
Riley's is always professional, creative and friendly. They are truly the BEST!
My Aunt said these were absolutely
Receiver loved the flowers. Delivered on time.
Hands Down the BEST arrangement of flower's I've ever purchased. I wanted only the best for my granddaughters Finale performance of The Nutcracker and Riley's Florist couldn't have done a better job. Not only did Lilly Rose love her flower's, the compliments from everyone was overwhelming. Everytime someone would compliment the flower's I'd say "Riley's Florist on 7th Street."!! Thank You Chino for making Lilly Rose smile. Y'all definitely have a customer for life! -shawn jennings kohrs
Beautiful product, and great service as always.
Arrived when expected and the recipient was delighted. Her all caps review was "The are GORGEOUS!"
Great place . Great staff
I live in Colorado. Have a family member in the hospital is STL. I usually use Dierbergs florist yet they could not deliver same day, Sunday. So I looked online & found Rileys.
I spoke with Robert. I told him what I wanted in the arrangement. He sent me pictures of the final arrangement, and when I was unsure of the delivery, he called the driver while I was on the phone with him verifying they were delivered and whom the flowers were dropped off to.
Robert went above & beyond, reassuring I was taken care of. I appreciated the photos and him calling the driver. I will definitely use Rileys again.
The flowers arrangement was beautiful and arrived on time. I will definitely use them again in future.
Customer service representative was good. Delivery driver was extremely helpful in the address mistakes when delivering the bouquet. Flower arrangement looks great. Thanks
Always friendly and helpful!
I am so grateful I found this florist. My wife was so happy and not was the arrangement beautiful the delivery and customer service were excellent Thank you again.
Flowers did not match description at all. Sunflowers weren’t included in the bouquet even tho I have paid for deluxe. Delivery service was on time but item not as described
I have NEVER received anything but the best from Rileys Florist! Flowers were gorgeous and even better than I expected and I have high standards which is why I never go anywhere else when I purchase arrangements for any occasion.
I highly recommend to anyone looking for something stunning in a floral or plant arrangement to check out Rileys one time and you will never turn anywhere else! The staff is always willing to accommodate, kind and courteous on top of doing a fabulous job!
You know your florist did a great job when the recipient takes the time to photograph and send a thank you with the picture. Love Riley's Florist!
I purchased this for a soon to be bride who is staying in our AirBNB. It was everything I asked for and more. Will order from here again for future guests special stays!
Riley’s always does a great job but this they went above and beyond. I ordered flowers for a Friday pickup but was suddenly called out of town unable to pick my order up. I called and apologized profusely. They were great and said it wasn’t a problem. I was able to pick up a fresh bouquet on Monday at no additional charge. Fantastic customer service and product as always.
Thank you to Riley's Florist for the absolutely beautiful and unique arrangements for our Rehearsal Dinner at a local restaurant. Every arrangement was gorgeous and long-lasting, and extra instructions to leave packing/delivery materials for us were followed as requested which really helped us break down the set-up after the event and successfully transport the arrangements home so that they could be enjoyed even longer! We also loved the loose stems to be wrapped in each napkin with our place settings. As promised, these stems which were chosen by you "wore like iron" even out of water, and really helped add to the table decor. Many thanks!
Riley’s has ALWAYS delivered over the past couple of years when I was in a crunch. I work downtown St. Louis and forgot I needed flowers for my daughter’s occasion when she was in high school. I started to panic and then ran into Riley’s from a search on my phone, and 7 minutes from my job mind you. I called, told them what I was looking for and they were able to put it together for me by the time I got off. Now fast forward 5yrs later, my son & baby of the bunch had homecoming this weekend. We completely forgot about getting a corsage for his girlfriend. I again went into panic mode because it was Friday & homecoming was Saturday. Start calling around from work again and could not find anything!! Riley’s popped into my mind so I called them. I told the gentleman over the phone the colors and what I was looking for. I was going in blind so all I could do was pray it turned out nice at this point. They had it ready by noon Saturday and it was beautiful! My son’s girlfriend loved it! I will never forget about Riley’s again and will make them my go to for all of our floral needs. I thank you all again very much!!! And they are vey nice people too!!
The bouquet was for my manager and it was so cute! I called and ordered on the morning of "Boss' Day" and they were able to deliver same day. Always up for supporting the local businesses!
It was amazing. My wife loved it. Thank you very much!
Flowers in my opinion not worth the price.
Flowers delivered unwrapped, not boxed.
Maybe you are cutting down on cardboard and paper?
Just considering the high cost of flowers with delivery and a tip not to mention the exchange rate it was not worth it.
Costco 2 dozen roses is worth it.
Sorry Riley
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Florist's Response:
We honestly do appreciate all comments and concerns.It makes us only better in the future. We do wrap flowers up weather permitting if it's a beautiful, lovely day with no wind, then we do not wrap them. What we do offer it's a professional respectful delivery driver that takes the utmost pride and care and getting your flowers from the florist to the hands of the recipient. And we definitely understand that costco and sam's club may offer discounted flowers for sure. Hopefully, our prices reflect a good customer service experience.
The florists and experience was very nice
Prompt, courteous, respectful, timely. Great experience!!!!!
Hello
My name is Sean Gibson and I live in Pittsburgh PA. I was referred to you by a friend.
I ordered flowers to send to a friend for her birthday. The only request I had was to please send me a picture of the flowers before they get delivered. I received no picture.
It's the small and simple things that keep customers coming back.
Thank you
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Florist's Response:
Oh I am so sorry you did not receive a photo. We try our very best to send out photos if requested.But it's unfortunately not a guarantee that the driver will snap a photograph if they're super busy. I'm glad the flowers were well received and were in beautiful condition. Thank you for your business.We really appreciate it
Riley’s is the only florist I trust. Always exceptional work.
Riley’s florist has the most beautiful arrangements and the most fabulous designers. Everything I have purchased from there has been beyond my expectations.
Flowers looked amazing and were delivered on time. Will definitely recommend them.
The flowers were beautiful.
The flowers were perfect, very fresh and have beautiful colors. All service was fast and very pleasant. Thank you very much.
I had this bouquet delivered to my wife at work. This was larger and even more beautiful than I expected.
Great service! I called the morning of delivery and added items to the order. They were able to add to my order and everything was beautiful!! Will certainly use Rileys again! Love supporting local businesses!
The flowers were beautiful and delivered and displayed exactly as we wanted! Thank you for your expert care and service!
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Florist's Response:
You were one of the nicest brides that we've ever seen work with. And your Special event coordinator was amazing.
Beautiful arrangement. Purchased for my mom for her birthday. Delivery was prompt. Thank you!
The person who received the flowers stated the service was excellent and the arrangement of the flowers was beautiful. If I need anything to deliver or pick up, I will go to Riley's flowers
Very, Very satisfied with the beautiful arrangement. I have ordered from Rileys three different times. I am always pleases with their flowers and professionalism. Thanks.
Stunning floral arrangements for a bridal shower. They arrived carefully packaged and easy to place on tables. I received many compliments from shower attendees.
My favorite flower shop did it again! They were absolute perfection as always!
Best florist around. Flowers are always fresh and the bouquets last longer from here than anywhere else. Friendly staff as well.
The most beautiful flowers and bear. And the most WONDERFUL service. I ordered very last minute but they still made it happen. My girl was extremely pleased with the flowers. Will definitely be using Rileys from now on for flowers.
Another happy customer. We thank you
Everything was perfect for the graveside service!! Thank you so much!!
I was very pleased. Fantastic job. Amazing. I will definitely use you again for my floral needs in Soulard.
They were the prettiest of flowers in a dazzling vase! Exceeded expectations!
Received such a Beautiful flower arrangement for my co-workers birthday! Great service and will definitely get flowers from again!
The best experience and personal transaction I have ever had with a BUSINESS. So kind and delivered a beautiful bouquet as promised! I'm so very grateful for Riley's! They've earned my business for years to come.
Was a very short bouquet for the price..I've gotten better looking bouquets for $25 at schnucks. Not happy with my $92+ dollars spent for something that doesn't even stand a foot tall.
These flowers were gorgeous. They included everything I asked for. Lilies, roses, hydrangeas, gerbera daisies. Quite beautiful. Thank you.
Fabulous plant group! Everyone commented on the beauty of the arrangement
Riley is absolutely my go-to florist! I am the Event Coordinator for a venue, and can always trust that the arrangements will be on point! From consultation, to day-of execution, I know that I'm in good hands.
Everyone at the shop is super helpful, knowledgeable, and very good at giving suggestions while also being receptive to the vision/ inspiration that the clients have in mind.
Gorgeous flowers and beautiful hearts over at Riley's!
The flowers were beautiful and delivered promptly on Father’s Day morning + my delivery instructions were followed. Rileys Florist is very reliable!
You are the best! Greater arrangements great quality and always deliver with care !
It wasn’t bad the spread was beautiful, however we ordered a easel with flowers and a banner saying dearest son, but it was not a banner on the easel. It was a little disappointing.
Beautiful fragrant arrangement. Made them the new parents so happy. The fragrance filled the room so peaceful. Appreciate all the attention to detail to make it a perfect gift.
Special thanks to Riley's!! Our arrangement was breathtaking! Their attention to detail and commitment to making sure everything was perfect truly exceeded my expectations. I highly recommend to anyone looking for exceptional quality and service for their special occasions. Thank you for helping to make my Son's proposal unforgettable!
They delivered a plant, however it wasn't what I ordered.
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Florist's Response:
Customer accepted a partial refund for the incorrect plant being delivered. Both were of equal value but the designer should have sent a notification that she was sending out a substitution.
Please accept our apology for the error . Glad you still liked the new plant.
These were the best flower arrangements we have ever had for our graduation ceremony. We will be coming to you for all future graduations. Thank you so much!!!
The flowers were amazing. There was a bit of an issue with the original delivery to the hospital and my wife didn't receive them there. I honestly believe someone stole them and it probably wasn't the delivery drivers fault at all, but in any case, Rileys had no problem going above and beyond to make sure the roses were delivered to her at home the very next day. And even added a couple additional things to the order to spruce them up for her, as a way of making up for the late delivery. I will certainly be using Raley's florist again, the next time I decide to send my wife flowers.
Flowers never delivered. No meaningful response when I reached out for help. Would never work with again.
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Florist's Response:
Hello, Feel free to reach out to our quality control department for assistance.
314 588 7673
They will help you resolve your issue. We receive hundreds of emails each day so its pretty easy to miss one after a holiday.
Specifically ordered a bouquet of tulips for my mom for Mother’s Day, as tulips are her favorite flower. The day before Mother’s Day, I got a notification saying that tulips never arrived to the florist, and then an alternate bouquet would be made instead. I would have ordered from another location or just put together a bouquet myself if I knew that would be the case. I recognize that these things can’t always be predicted, but it would have been nice to at least offer a partial refund or some kind of compensation. The bouquet was still nice, just not what I specifically paid for. Probably won’t order from here again.
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Florist's Response:
Thank you for your input. Our tulips did arrive but the quality was not up to our standards. So we sent a substitution notification and gave you a $20 upgraded floral.
Hope you will give us a second chance.
Sincerely,
Rileysflorist.net
Riley's Florist has wonderful customer service! I live out of the area and had ordered flowers for delivery to a St. Louis Children's hospital. Immediately upon placing the online order I received a phone call and they let me know that the hospital did not allow flowers and offered alternatives with balloons and stuffed animals. It was delivered that day and was a great treat for my nephew recovering from surgery. Thank you Riley's and I highly recommend for local and out of town orders!
I saw the arrangement at a dinner later in the evening after it had been delivered and it looked fantastic. The recipients were thrilled by it -- and raved about both the elegant design and the quality of the blooms. I was thrilled with this purchase.
The bouquet (Polished Pearl) I got my mom for Mother’s Day was beautiful. I was supposed to pick it up Friday, but I changed it to Thursday last minute and they were accommodating. My mom loved it! Employees are very nice too.
The best staff, so personable and truly works hard to delivery the greatest arrangements.
Beautiful fresh flowers, exquisite arrangement, helpful and sweet staff. Riley's is my go-to!
The flowers were delivered in a very timely fashion. My friend absolutely loved the arrangement and said they smell amazing too!
We received stellar service and empathy working with Riley Florist in the pasding of our loved one. The arrangements were beautiful and the customer service was outstanding. We'll be returning customers.
Excellent customer service!
I would like to thank Pam for all she did to make my Mothers Home going service so very, very, very special with the gorgeous spray of flowers! She did an amazing job, truly beautiful!
Thank you,
Kenyatta Cooks and Family
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Florist's Response:
Thanks so much
Easy online service and delivery right on time thank you ….
I contacted Riley's from VA to purchase the True Sympathy standing spray for the homegoing service for a dear friend's mother. The family also purchased another one. The flowers were absolutely beautiful, and the family was pleased. Riley's Florist did a fabulous job.
The flowers were just beautiful. I was at my friends bar when they were delivered. Thank you for delivering in the time frame I requested. #shoplocal
Beautiful flowers. Easy delivery
My friend just received her flowers. I wasn't extremely happy with the arrangement. I’m not sure what I envisioned when you all said the orchids would be fake but I didn't like it. I was also told there wasn’t any light pink roses and that it would just be purple. It’s just not what I was going for. Probably won’t use this florist in the future.
My first time using this company and I must say they are PROMPT! My mgr LOVED her flowers.
We love these guys!
Frank and Ron
I don't think I have ever received a floral arrangement that actually looked as impressive as the online picture, if not more so! Pick up was easy and the arrangement was ready and waiting for me at the agreed upon time. Will absolutely be ordering from Riley's for all my floral needs going forward!
I always come to you for flowers. You do nice work. The people that got to enjoy them were pleased.
It was my wife and I’s 45 anniversary we live in Florida but unfortunately we were a part because my Daughter in law is pregnant with our first Granddaughter I called Riley’s florist the representative I spoke to was awesome I ordered 45 long stemmed roses and they delivered them right on time the arrangements was so!!! beautiful I had to call them to thank them and luckily the person that answered the phone was the person who did the arrangement I told her what a awesome job she did I would highly recommend Riley’s florist they are A+
Have ordered from these wonderful folks many times and every time, the service and product …whether an arrangement or a plant, always exceeded expectations! They even delivered a needed bunch of colorful blooms in snow !! Just ordered a plant for my son..I mentioned Easter , and he delighted in seasonal decorations in the hardy plant. I go for their expertise for selection and I have called from Montana with requests and have always been treated with professionalism!
Exceptional place and staff!
I was not aware that my daughter would be working from home and not at the office on her birthday. Riley’s went the extra mile and called my daughter to get her address, which ironically was near a hospital they were delivering to. I can’t thank them enough for making sure she got her flowers and they were absolutely beautiful!! Can’t recommend them enough.
The flowers were beautiful!!
I absolutely loved the arrangement I purchased! The delivery was quick and their customer service was amazing!
We worked with Riley's to get arrangements for a special corporate event. The order arrived on time and they were stunning! The exact color palette was incorporated and they were perfect for the event. We will definitely be using this florist again!
I love my pink flowers and my cat does too.
I ordered an arrangement for church at the last minute and it was delivered on time and was beautiful.
Riley’s delivered a great bouquet on time! Thank you!
we sent the arrangement for a memorial service. We never had used Riley and couldn't be happier. the family I sent it to said it was the prettiest arrangement has seen. would recommend rthem in the future.
Beautiful flowers and thankful for the same day delivery on Valentine’s Day. Saved my butt!!
The red vase that I ordered with the roses wasn't correct.
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Florist's Response:
I'm sorry to hear that. Please give us a call and let us know what was wrong with the red vase. We do have different styles for the holiday. And they may vary depending on availability during the.
The flowers showed up right on time and were absolutely beautiful. My wife was very happy with them.
Best flower delivery experience I’ve had in a long time.
Beautiful flowers, my girlfriend loved them for valentines!
Two small issues. First, I wish there was tracking available for your order. I had to call many times to get through to someone to make sure that they went out. Second, the lilies on the arrangement my wife got were not the same color as what was pictured. The picture showed white lilies and the ones we got were pink. Not the end of the world but when I'm paying $300 for some flowers, it would be nice if I got what I ordered because I had picked that arrangement specifically because they were white and red. Our wedding colors.
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Florist's Response:
Oh my gosh I'm sorry. Feel free to text the shop a photo
To 314 588 7673
Yes, unfortunately, sometimes the white lilies do have a pink blush in the middle. It's just what mother nature's going to give us Certain times of the year. There should have been a disclaimer saying that Lily's may have a little bit of painting them on the website. But thank you so much for your amazing order. And we'll make it up for you on the next one
This the second time using Rleys. I have gotten exceptional service both times. The recipient was beyond satisfied and the flowers were really fresh. Highly recommended flower shop.
if you want the best, this is the florist you need it was just like the photo it was absolutely beautiful my friend loves it. I tell you it's the only place to go! Thank you, Riley, from the bottom of my heart!!! You are truly the man the only place i will go for now on and it was my first time using your florist. I had read your reviews. and you truly live up to your quality and high standards you're simply the best.
I can not put in words how beautiful and lovely our experience with this florist was! I mean it was the most awsome flower arrangement I have ever seen! This is the first time I have ever ordered from here, from now on this is MY florist! I ordered two floral arrangements one for my wife and one for my daughter and some chocolate covered strawberries and truffles, oh my gosh they melted in your mouth! Riley, the owner he is the nicest guy ever! He went above and beyond. My wife of 46 years saw it and she cried! Afterwards she kissed me, and it was no cheap kiss neither! Lol she said they were the prettiest she has ever received. I'm a telling you, if you want the Best, this is florist is absolutely the only place to go! Thank you Riley from the bottom of my heart!!!
A job well done - as usual. The recipient was thrilled with her flowers. Thank you
Arrived and looked like the picture, beautiful. First time using them.
Like to say I’m a longtime customer and as always again you met my needs like to say thank you
Flowers were well received by my sister. She is quite the 'green thumb' and loves her flowers and gardens. So, thank you for making her birthday special.
thanks, Arthur
Always a pleasure doing Business with Rileys Florist.
The Birthday Girl loved the Arrangement. Well done
The recipient said it was the loveliest floral arrangement that she had ever received and she would be using Rileys Florist from now on.
I love this florist. Except for wildflowers (like the farmers market) this is a great place to shop. I have never been disappointed. Highly recommend!
They not only turned out better than expected but actually even more impressive than pictured!! The service was 12/10. The cost was 12/10. I can’t recommend them enough
The flowers were beautiful and the delivery drive had no trouble finding a rather hard place to find. Thanks for helping make our anaversery special.
These came out absolutely beautiful! I couldn't have chosen a better arrangement! Thank you for making my friend feel better!
Flowers are beautiful and delivered exactly as I requested.
Riley’s Florist has yet again provided superior service and quality floral arrangements for me. I am always pleased with the care and creativity they put into every order I place with them. Thank you for helping warm the hearts of my family in this time of grief. The flowers really did help brighten the day.
Placed my order late as I had been ill. Delivery was made earlier than was actually needed the next morning. The memorial wall display was perfect and appreciated by the family. Thank you.
The family member that I sent it to loved it sent me a picture. It looked fresh and beautiful. Very happy with my purchase. Thank you, Riley Florist
I am from out of town and wanted to deliver flowers to my daughter. Easy to navigate website, they delivered in the time frame requested, and they are beautiful!
Beautiful flowers and excellent customer service!!
Hi, The substitutions did not make the arrangement look as beautiful as the original. The Gerber daisies were too large and the roses were white, so the bouquet was not what I ordered and wanted. It would have been better without the large Gerber daisies. I spent over an hour searching for the best florist with an original lovely arrangement rather than go in with Teleflora. The arrangement was well done; It would have been better without the large Gerber daisies.
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I paid for the flowers and delivery a few days in advance. The flowers were never delivered to the address. I've had flowers delivered by the same place to the same address before and didn't have any problems. I haven't heard from them yet on a reason.
Thank you for a timely delivery. The flowers were exactly like the picture. Also, thank you for the text that they were delivered. Great service!!
Always above par except this time delivered the wrong flowers snd only gave me a 13 dollar credit
Great experience all around and the birthday lady loved the floral arrangement! Thanks for always coming through!!
The flowers sent to my friend were beautiful, and I loved how Rileys kept me informed of changes and delivery status.
The flowers were lovely and the whole order/delivery process was smooth and easy
beautiful, fresh, easy delivered. Good job done. thank you
Absolutely perfect! Love this florist - goes above and beyond.
Recommend them 100%.
Because the store would be closed Sun 10/1, an employee called me and offered to deliver my order on his way home on Sat. This was perfect for my situation, and I'm so grateful to him for going the extra mile. Highly recommend Riley’s!
BEAUTIFUL ARRANGEMENT. RECIPIENT ENJOYED VERY MUCH AND WAS DELIVERED PROMPTLY.
I ordered flowers for my daughters 21st birthday and live out of State! The flowers were beautiful and Rileys was wonderful to work with. I highly recommend them for any occasion.
My niece and husband absolutely loved the bouquet I purchased from you my niece said it was absolutely stunning and they were so impressed with the delivery guy. He said he was so so nice. I found you random online and it was such a wonderful transaction. Thank you so much will use you again. Next time I send flowers from California.
Joanne
Flowers were beautiful and their customer service is great, they kept communication with me through the delivery. 10/10 would buy from them again.
I have been using Rileys for several years. They always deliver beautiful arrangements.
I was so excited to find a local florist with great prices and stunning arrangements! My brothers and I ordered this for my parents' anniversary, and it turned out gorgeous! Plus, they were so communicative and allowed for off hours pickup, which I greatly appreciated. I will definitely be using Riley's again, and would recommend them to anyone else in the St. Louis area looking for a great florist!
User friendly online ordering platform. Flowers were delivered as promised and were of the highest quality. Great prices and selection. I will definitely be using them exclusively moving forward.
Sent flowers to a friend in St. Louis Missouri. Riley’s was the local florist. When they couldn’t supply the flowers that were in the picture, they contacted me and let me know. The birthday person receiving them absolutely loved them & raved they were Beautiful flowers. Great quality. Thanks.
My first experience was amazing and the arrangement was even more beautiful than pictured- thanks Chino! It put such a smile on my loved ones face! Ease of ordering and delivery was phenomenal. I live out of town and it was such a blessing to have things go so smoothly especially for a same day order! Rileys Florist is hands down #1 in St. Louis! Thank you, thank you, thank you!!
I surprised my boyfriend with flowers. They arrived when I requested and were in beautiful condition.
I've sent 2 of these bouquets to two different non-profit donors of ours and both said the arrangement was beautifully done and greatly appreciated. Thank you for the time and effort you put into your work! Well worth the cost.
Thank you so much your service was amazing it was right on time loved the service you did Thank you
Awesome customer service & insanely fast delivery. Thank you!
Stunning arrangement and timely delivery.
Beautiful bouquet with a very simple and quick delivery! highly recommend and will definitely use in the future.
The flowers were very pretty and the birthday lady loved them!
The lady who received these flowers said they weee absolutely beautiful.
Excellent timing and quality for a fair price. Delivered on time.
Always great service and product
This arrangement was beautiful and well received. Thank you again, Riley, for interpreting my wishes in flowers.
Sent flowers to a friend recovering from a bad fall. She said, "Your flowers made my day!"
Bouquet exactly as posted in pic ~ gorgeous!! I really appreciate the extra effort as well … it took a 2nd delivery to get to my daughter in law and they kept me in the loop.. 10+ ~ will definitely use again !
I have to say the best outcome I could’ve experienced as far as getting my flowers delivered to my Mother on Mother’s Day. There were a few bumps in the road that delayed the delivery to my mother’s job but after everything got figured out the guy that I was dealing with still offered to deliver to her residence and threw in an extra dozen. Made my day and definitely put a smile on hers.
Thank you all the way from Texas!!!!
Way too much money!!! $179.00 is extremely high for what she got
Easy to order and my mom loved the flowers!
The flowers are beautiful and were delivered before Noon in accordance with our request. Very pleased with the service and will use Rileys Florist again!
Flowers looked great, however I had ordered assorted chocolates to go with it and they never made it.
Arrangement had some bad dyed flowers
Flowers were so beautiful and look just like the photo!!
Excellent Service Every Time!!!!!
Ordering was easy and plant was gorgeous! Better than expected!
The flowers were delivered and looked as beautiful as the designs
The flowers I ordered online and you delivered so promptly, made my granddaughter's day. She had a bicycle accident and had to stay home from school. I wanted to send her something the cheer her up and your flowers did the trick. I truly appreciate your great service and beautiful flowers. I will definitely use your business again!
We spent $90 on this arrangement. My mom sent me a pic of what you sent, and it doesn’t look like it. It looks like the flowers were thrown in a vase. Not worth the $.
Followed instructions for delivery. They delivered my plant early and gave me text to let me know it was delivered.
girlfriend loved it. They were much larger than I was expecting.
Thank you so much for always delivering perfect flowers. My friend loved them for her birthday, and they looked so gorgeous! Thanks to Andrew for always delivering!
The flower arrangement was beautiful, but I had picked gold and black balloons and they came multi colored.
I ordered flowers for my daughter on Monday at about 9:00 in the morning. They were delivered within 2 hours and were beautiful. Made my daughter’s day! I live in KY and have called Riley’s Florist several times. Always great service and beautiful arrangements!
Wow, my cousin LOVED her flowers. Plus we got updates on delivery so the customer service is excellent. The price on our arrangement was totally reasonable. Thank you Riley’s for brightening my cousins day and getting to her hospital the very next day! 5 Stars!
The bouquet was beautiful and arrived so quickly after ordering :)
Arrangement is beautiful and will work perfectly at my Mom’s service today. Thank for quick and friendly service.
The flowers were delivered much sooner than expected (in a good way), and they were beautiful! Gifted them for a friend and they were extremely happy about them. Thank you!
Excellent, prompt service. This is an excellent florist.
I sent my mother-in-law “get well” flowers. They were absolutely beautiful. She loved them. I loved that I got a text when they were delivered and even personalized with how much she loved them from the delivery driver. I would highly recommend Riley’s when choosing a florist.
Same day delivery! My favorite florist in STL. Gorgeous arrangements, great selection, wonderful customer service. They’re the best
Riley's is the best around, always my go to, wife loved them, always makes me look good! Thanks, I'll be back soon!
Before placing my order online, I called the store so many times & left a message and no one answered or returned my calls. I chanced it any ways and placed the order... The flowers got delivered the next day but did not look like the photo at all. I still haven't received a call back from the store about the order and I'm very disappointed with my experience from this company.
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Florist's Response:
After carefully reviewing your order. We checked our caller I d and did not have any telephone calls from you on that day. We also noticed that your order was delivered on time and Was the upgraded version what you chose. We had all the flowers that were in that photograph so we did not have to send you any type of substitution notification.
I am currently studying abroad and wanted to send a special someone a gift but couldn’t go get it myself. This was the perfect option and it was created wonderfully and delivered on time. Couldn’t ask for Bette!
As before, the staff was so kind!! AND... Christie even took a picture of my son and sent it to me with his flowers!! I'm in Ohio so that was very special of her!! :)
Delivered on time but not as pictured at all. The roses are below the level of the box edges, no additional greenery, and also the ribbon was missing.
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Florist's Response:
This is a new product we tried for Valentine's Day this year, they are called eternity roses. These are preserved red roses in a wooden Box. This product does not have greenery. We also placed this inside of a beautiful red gift Box for a lovely presentation. These are very Expensive for what you get. But they do last several years. There was also a beautiful red ribbon placed around the outside of the Box. Hopefully In the near future the price will come down as they are able to make them faster.
Very nice assortment and size!! Also great communication!! Highly Recommend!! Thanks again!!
The roses were not the beautiful color shown in the photo and it was a lot smaller than what I'd thought it would be for the money I spent. Nevertheless, they were still pretty and it was the thought that counted
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Florist Response:
After careful review of your order it looks like we Delivered a floral that was identical to the photograph shown. Unfortunately during the mouth of February roses are very expensive. Our deepest condolences for your loss as this was for a sympathy.
Amazing service and the girlfriend loved them! Highly recommend them!
great packaging and timeous delivery.
I've ordered a different arrangement before with no issues. Unfortunately, this one did not look as pictured and was not delivered when requested.
Riley’s Florist not only offer timely deliveries, but have the best customer service of any business in any industry I’ve come across in years. They went above and beyond to help deliver my order when I ran into an issue and still made the delivery quickly after fixing my mistake. I couldn’t recommend them more! Thank you!
Thank you so much for the beautiful flowers and the fast delivery!! My daughter loved them and was so happy when they arrived. You always do an amazing job and I will always continue to use your service. Thank you!
Keith and April
Beautiful arrangement that exuded holiday warmth. We appreciated the timely delivery and notification which gave us peace of mind.
The arraignment from Rileys is beautiful! So happy to send a birthday gift so close to Christmas, yet the flowers in no way reflect the holidays.
Riley's was able to accommodate a delivery for me a day early, due to the impending storm. Great customer service!!!
Thank you!
Beautiful arrangement and delivery was perfect. Thank you.
I was drawn to this arrangement due to the 'bursts' of beautiful colors! They delivered right on time and my sister-in-law loved it!
My in-laws love the Christmas arrangement!
Placing the order online was quick and easy; everything was professionally done as promised; the delivery was on time and the flower arrangement was simply beautiful! I will most definitely use Riley's Florist again and again for all my extra special occasions!!! Thank you so much,
I am very, very pleased and so was my dear mother!
Thanks to Andrew for delivering these flowers to my friend on a Sunday! She loved them!
It was great. Beautiful and on time
Beautiful arrangement and good service.
Beautiful arrangement and excellent service!
Gorgeous flowers and delivered on time! Very happy and would order from Riley’s Florist again!
As always Rileys Florist provided impeccable service! The arrangement was stunning and delivered prior to the requested time.
These were gorgeous. All the flowers were open and lovely and they delivered the next day, on a Sunday. Highly recommend!
Beautiful flowers, my mom loved them! Delivered right in front of the door and I received a text message once it was done. Thank you!
It was very easy to place an order online. I made a mistake when entering the delivery address and they were happy to get it fixed for me with a quick phone call. The bouquet is beautiful and exactly what I ordered!
I received same day delivery and prompt drop off
It was my first time ordering from this florist and they have easily become my new favorite!
This arrangement was beautiful and fragrant. It was exactly what I was looking for. I went in to pick up my flowers and the staff was absolutely wonderful! They were kind and friendly. I will definitely order from them in the future.
She really loved it! Thanks
My friend enjoyed her Beautiful F
lower arrangement.
Perfectly put together.
Did not have the cake available yesterday but what you sent was beautiful thank you
The experience and ordering online was a piece-of-cake and the delivery on time with status all along the way. Highly recommend, will use again, for professional and the flowers were gorgeous!
I love Riley’s Florist and will always use them. Best service ever!!! I called before they opened and then started an online order. Riley called me back and took my order over the phone and made sure I got what I wanted. They were so beautiful my cousins friend got jealous until he saw they were from my wife an I. Then they asked where I got them from so be on the look out for a couple more new customers Riley.
Beautiful arrangement! They kept me updated the entire way. Recommend!
Beautiful flowers in a great arrangement. Smooth delivery and good communication. Recipient loved them. Second time I've ordered from Riley's and both experiences have been great.
Great experience! The arrangement was lovely and made her day. The delivery was fast and professional.
Everyone just loves every arrangement that Rileys has created...absolutely beautiful!!
My wife loves flowers but really loves it even more so when flowers from Riley's Florist are delivered! I have ordered from Riley's the past few years and their customer service is second to none! To anyone on the fence for ordering from Riley's -- do it, you won't regret it!
Easy ordering. Quick Delivery.
My sister said it was beautiful!
Thank you.
In the end, all was wonderful. I didn't see the final product because I was not at the funeral, but I understand it was excellent. A little scare came when an email arrived saying the flowers were not being delivered for an unknown reason, but it turned out to be a false flag. Than you.
Thanks This arrangement exceeded any of my expectations, it was like an an explosion of happiness.
Yellow is my sister’s favorite color and (you dropped the mic) - this means nothing else can compare.
Thank you for the smile on my sister’s face.
Perfect Last Minute Gift! I am very particular on my flowers. Some florists just don’t understand perfection but Riley’s certainly does! Will definitely be ordering from them again!
Great service, great price!
ABSOLUTELY beautiful, my beautician loved her flowers.
Riley has been treating my family like family for many years. My wife used to work for the store and we can't say enough good things about them. The arrangement was beautiful and it really elevated our anniversary celebration.
Beautiful bouquet & Awesome service! My cousin is very happy with her flowers. The delivery driver, Andrew, was very kind & polite letting me know via text that he had hand delivered the flowers. Awesome job Rileys!!!
Riley's always delivers. Arrangements are always beautiful
Beautiful flowers and service
Beautiful arrangement and fast delivery. Thank you!
Even with the bad weather, Riley’s got my bouquet to my daughter for her 40th birthday! The flowers were fresh and beautifully arranged.She loved them!! I have used Riley’s before and will use them again!!
It was our 19th anniversary and the roses were BEAUTIFUL! MY partner was surprised and LOVED THEM! Some of the flowers were just starting to open. Great quality! Rilet's Florist delivered ontime (the day I requested) and the whole process was professional. I will order my flowers from them from now on!! Thank you!
The arrangement was absolutely beautiful. Thank you so very much for making sure this arrived on time.
Beautiful flowers quick delivery
As the recipient said- pictures don’t even do the beautiful arrangement received justice! Fresh and smelling wonderful, delivered same day and easily the most reasonably priced for all of the above. I have loved Riley’s since I lived in Soulard several years ago and still do! Thank you so much for delivering the perfect arrangement!
It is very good experience, i recommend
Beautiful flowers! Great service!
The florist was great! They made a new hanging basket for my order and sent me pictures to be sure I was happy with the product. They provided excellent communication and customer service!
Amazing service! Met my complicated delivery request and timing, so that flowers for a funeral could be delivered in time for the service. 10/10 quality as well!
Lovely. Exactly what I ordered.
Due to the untimely passing of a dear and close friend, time was of the essence to provide an arrangement for the services. I had contacted several florists in the area and was told the turn-a-round time could not be met. Thankfully I contacted Rileys Florist who not only could prepare and deliver an arrangement but also had a large and beautiful selection. The "large peace lily" plant was delivered on schedule and was more beautiful and vibrant than I could have imagined or expected on such short notice. My sincere gratitude and THANKS go out to Rileys Florist for such a wonderful and amazing job well done!
Prompt and great communication through an order cancelation and re-order. Flowers even better than I expected. Highly recommend!
Flowers were beautiful! The Birthday girl loved them
Me and my friend ordered flowers for our friend and within an hour they were made and they were delivered! Completely Amazed with there service and even through online everything went well! Tbh i was really nervous ordering online bc there is always those what ifs but there is no more thinking about the what ifs with this business!! Thank you so much for making this an awesome experience!
On-time and looked amazing! My wife loved them and said they added a touch of color and a wonderful smell to our home while I was away on business. Highly recommended.
Flowers and deliver were perfect.....
I live all the way in Bakersfield California and I wish so much that I could go see my mother and give her some flowers personally, I appreciate your company so much. And the fact that you tried to communicate in Spanish is truly amazing I am forever greatful that I have found your company thank you! Thank you, thank you!
In the world of ordering flowers online without speaking with a representative, you will rarely get exactly what the picture indicates but that is never the case with Riley's Florist. They deeply care about meeting and very often exceeding your expectations on scale and beauty of each arrangement. If you happen to stop by their shop, it's obvious they love what they do - they're in the business of spreading joy and making memories, something they excel at doing. If you plan to express yourself with flowers, I genuinely recommend using Riley's - they understand, they care and they got this!
Was beautiful arrangements, delivered on time :)
The bouquet was lovely and delivered per our request.
The beautiful flowers arrived on time and were gorgeous! No regrets at all. Would order again.
Flowers and delivery was great.
Flowers delivered on time and exactly as pictured.
They only lasted 3 days. I’m disappointed for the price I expected them to live at least a week.
Always wonderful service! They have an eye for great displays and themes!
I needed flowers last minute for a funeral. The staff at Riley’s got my order together quickly and couldn’t have been kinder. They will now be my go to for flowers. Thank you so much!
I got it as a bouquet and it was beautiful. I’ve gotten multiple flowers from them and have never been disappointed.
The flowers are beautiful and arrived the same day. The person receiving the flowers for Administrative Professionals' Day thought they were lovely and wonderfully arranged. Grazie (Thank you!)
Thank you so much for accommodating my last minute flower order for a sentimental occasion. I placed an order with a large company and they charged me but never delivered the flowers. So this company saved the day. I'll be using you guys every year. Thanks again!
Thank you for the wonderful Beautiful flower arrangement, and the very quick and timely delivery.
Riley’s did an amazing job
The arrangement was gorgeous and delivered on time.
She LOVED it! The butterfly was an amazing touch!
Riley's was great! They delivered my flowers and followed up with a text and email message. My Aunt was thrilled with the quality of the flowers and the arrangement. Thanks so much!
As always a great presentation
Beautiful arrangement, and really nice service. I received a text message notifying me of delivery. I will happily use this florist whenever I have a need in the St. Louis area.
This was the first time we used Riley’s Florist. They did an amazing job with the floral arrangement and the customer service was super!
Would definitely use them again!!!
Thanks :)
Timely delivery. Friendly delivery staff. Unfortunately, the vase and flowers were so tall (totaling almost 5 feet) that they couldn’t be displayed on a table. The flowers were beautiful but overall the presentation was much different than the one pictured and not one I would have chosen.
A beautiful arrangement, and excellent service from Riley's Florist. They do a great job every time! Thank you!
I had an excellent experience from the beginning to the on-time/date delivery. I highly recommend Riley's florist!!
Many thanks to Riley's Florist for the lovely Daisy Sunshine bouquet they delivered to my daughter for her birthday. We live several states away from her, so the flowers really brightened her day and helped us to participate in the celebration. She shared a photo of the bouquet with me and I was very pleased to see that the flowers were plentiful, fresh and beautifully arranged. In addition, I would like to thank the owner of Riley's for his exceptional customer service in terms of the delivery.
The flowers themself were very nice, but the picture is incredibly misleading as that was not the color scheme I received. It was an all white bouquet, which was still very pretty. But the real reason why I am only giving them 1 star, would have to be the lack of response. I submitted my order and on the email confirmation I was told to call to see when they would be ready. I probably called 12 times and I never was able to get someone to pick up. Now had the email confirmation given me a time range then I’d be fine. But the fact I was told to call, and then after I did a dozen times throughout the day with no response I was frustrated. I found that to be incredibly poor, and I will not purchase from them again for that reason.
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Florist's Response:
Thank you for your fair and informative review. I reviewed your order and it looks like you placed your order for Valentine's Day delivery. We did place a disclaimer on the website stating that the Lily's would be white this year instead of pink. But the remainder of the order would be consistent with the photo. We understand how frustrating it is trying to get through to the shop on Valentines day. So we implemented a number you are now able to text for a faster response 314 588 (rose) 7673.
Bouquet just as described. Great communication from delivery driver, which is much appreciated!! Thanks!
Beautiful arrangement & timely service at a good price
Always come through. Wonderful florist.
Amazing that’s all I have to say
Beautiful and arrived on time. Last minute order... Asked to be delivered no later than, 1pm. Flowers were delivered around 10am on Valentines Day.! :)
Arrangement was great. Was scheduled to be delivered on a Monday and wasn't delivered until after 4pm on Tuesday. Called Tuesday morning and was told I would have to speak with a manager and I'm still waiting on a call back. Would at least like my delivery fee waived and my tip back.
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Florist's Response:
Thank you for your fair and honest review. Your order came back to our shop on Valentines day as undeliverable due to it being a school and recipientwas already gone. We made it a priority for next day delivery. We apologize for the slow communication response. We issued you the refund you requested plus a little be more as an apology. Hope Leslie loved her roses. :)
Riley’s always does a spectacular job. The flowers are always beautiful and last. The service is top notch and deliveries are on time.
We have been returning customers since moving to St. Louis in 2019 and plan to use Riley’s for all of our occasions.
Pre-ordered for valentines day. The shop was a little hectic but they did an amazing job.
The best florist there is. Great selection of flowers and the best delivery services
The flowers were more than expected. My wife loved them and the process of purchasing them and picking them up was simple. Thank you.
Didn't even deliver, no response or call explaining what happened. Unable to contact anyone for over a day, finally talked to someone on the 8th phone call.
My daughter said the flowers were absolutely perfect. Very fresh and you made her birthday all that more special. Thank you
Thank you guys so much. Been using you guys for over a year now, and never had a issue or bad experience.
She loved them!
My only go to place to order flowers since I live out of town and want my sister to have the best.
Delivery person phoned me to ensure proper service on top of everything else.
Thanks so much to Rileys' staff for everything.
Delivered my flowers as promised and in perfect condition to the person I sent them to despite the challenging single-degree cold weather on the day of my delivery. Riley's website is easy to use, and they were responsive and helpful when I called with questions, too. Will definitely be using Riley's again!
They helped our grandmother celebrate her birthday in a special way! They were also accommodating to our color request. Sending a special thank you for our incredible experience.
The arrangement looked awesome and I received great customer service!
Thank you!
My friend loved the arrangement.
Riley went above and beyond to make sure that the Iris Special was perfect and the delivery went off without a hitch. Will definitely be shopping here again!
I could be happier with my recent online purchase. The Christmas floral centerpiece was a surprise gift that wowed and brought smiles to the entire family. Thanks for making it so easy to make the holidays brighter!
The flowers were beautiful - my mom loved them! I also ordered these very last minute and they were able to deliver them to her within a few hours. Great quality and service!
My niece loved it! It brightened her day.. You delivered to the hospital in just a few hours! Amazing! I wanted it to arrive the same day, before her surgery, and you made it happen. I live out of town and had contacted another florist but they could not do it. Thank you for your prompt sevice!
Always top notch customer service and amazing designs!
They always come thru, even same day.
Delivery was prompt. Flowers were beautiful.
Second time ordering from this company, haven’t let me down. I will continue to do business with Riley
My experience was great! My guy was shocked to receive roses from his lady. That never happened to him before. Men definitely deserves roses and flowers as well!
Thanks Rileys!
Beautiful arrangement that didn’t break the bank.
They always present the best flowers
Beautiful and delivered on time!
Gorgeous arrangement and they did their best to get them there early! Thank you!!
Our friend loved her flowers! Thanks so much!
Service was as described, no complaints whatsoever. Flowers were displayed just as the picture had shown. Very satisfied.
Beautiful flowers. Very professional. A pleasure to deal with.
I ordered online from Wilmington, NC for my sister who was visiting St. Louis for business. It was delivered to her hotel on the day requested! Thank you so much!
The flowers blow the pictures away! They are so vibrant, and have filled the whole house with their sweet smell. 10/10, AMAZING!
Amazing communication and the flowers were absolutely beautiful, my mom loved them!
Will shop again ☺️
Delivered on time and flowers looked great my wife was very pleased looking forward to doing business again for future services
Riley’s always goes above and beyond and continually exceeds expectations! Thank you for what you do!
Thanks for the great delivery, the flowers were amazing and she loved them.
Great same day delivery! I got updates via email and text on order substitutions and delivery. I plan on using them in the future. No complaints from me and my wife loved them!
The recipient loved it. Gorgeous!
I haven’t shopped at Riley’s since I use to in person in the old Hardee’s building when he first opened (when I was an officer). I moved out of the area but decided to try online. I ordered my item literally hours before needing it delivered. Riley’s came through like in times past plus it was delivered. My wife loved her bday flowers. Oh so pretty.
Rileys Florist was amazing to work with. I ordered flowers online and they were delivered the same day. Their website was super easy to navigate and order and they delivered the flower quickly (and they looked amazing)!
Loved the quantity of the flowers but the number of roses was half of the picture
For the price charge it was disappointing
It looks nothing like the Picture that I picked out. The whole bouquet ended up having to change to a completely different something.,, very skimpy not impressed at all.. and won’t be coming back.
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Florist's Response:
Thank you so much for your online review and your purchase. I looked at the video of your order going out that day and it appeared to be exactly what you ordered.. It was a simple base of of stockThank you so much for your online review and your purchase. I looked at the video of your order going out that day and it appeared to be exactly what you ordered.. It was a
Rileys has always been there for every occasion. Can't speak highly enough
I placed this order from out of state and the information I received was great. They notified me by several methods that my order was delivered. I appreciated that! The flowers did exactly what they were suppose to do and that was to bring a smile to a former student of mine who endures a lot of health challenges. Thanks Riley’s!
The delivery was fast and the arrangement with the baby's breath was lovely! The bouquet was nice except it only had one yellow rose and no white roses and we were expecting more based on the photo on your website. We will use your services again because the delivery was timely and the flowers were nice. If the bouquet had looked more like the photo, we would have given this review 5 stars.
My sister loved her flowers! Delivery was very fast even on a Saturday, and the arrangement looked just like the picture! Thank you!
I get flowers from them every year
Amazing flowers and amazing service
Awesome. The flowers were received and are beautiful. Our church family's mom really appreciated receiving her flower while she lived.
Great choice. Very professional and friendly
Riley's Florist delivered the flowers and roses in the time frame I asked for and my girlfriend was so happy. They were beautiful. Thanks and I will definitely order from you again.
Everything was excellent. I truly will recommend your service to anyone that was looking for beautiful flowers.
Beautiful arrangement! Quick and affordable delivery in STL. Highly recommend using them, I know I will again!
I ordered two deliveries for 8/8 for my mom & her identical twins 60th birthday. To say that they where both beyond pleased is an understatement. The arrangements were full, smelled amazing & the florist whom delivered them was nice enough to even give them both directions on how to care for their flowers. Riley's Florist has definitely gained some new customers for life. Thank you again
The flowers were delivered on time and I received a personal text from the driver letting me know. The recipient was thrilled with the bouquet.
Quick turnaround and delivery service. The recipient was pleased and thought the arrangement was beautiful.
I made a mistake when ordering flowers for my sister in law. Rileys worked with me to make sure that she got her flowers quickly, even after I needed to change the delivery address. She loved the arrangement.
I ordered online (since I live over 100 miles away) and the bouquet was delivered within 3 hours. She was surprised and amazed when it arrived. Smooth transaction and a beautiful vase of flowers made this a wonderful experience!
Flowers were beautiful and delivered as promised. She loved them!
Brought tears to my mother’s eyes
THIS IS A VERY LOVELY AND ARTISTIC ARRANGEMENT HOWEVER THE SPRAY THAT WE RECEIVED WAS ARRANGED SLIGHTLY DIFFERENTLY AND NOT AS ARTISTICALLY DONE.
This brought unexpected joy to the recipient. You did a great job
Beautiful fresh flowers always put a smile on people’s faces. Love the notification when they were delivered. Perfect touch!
Exactly as pictured and smelt SO fresh!!
The flowers were delivered on time. They were beautiful. The card attached was done nicely, too. Great service for an online order. I live about three hours away and needed flowers fast. Riley’s had great reviews and was not too far from where the person lives. Ordered before noon and delivery went out the same day. Thank you again for speedy delivery and gorgeous flowers and the vase was pretty.
Delivered and confirmed timely. Beautiful arrangement for a new mom!
Flowers delivered promptly, recipient expressed that they were breathtaking.
Turned out beautifully! Would definitely use them again.
Beautiful flowers and delivered so quickly. I even got a nice text from the person who delivered confirming they were received. Website worked great for a convenient order. Thank you!
Cindy
A great local florist!! The driver went out of his way to make certain the right person got the delivery and the arrangement was gorgeous!!!! The bouquet had to be modified and the result was as beautiful as the picture promised. My friend changed the water daily and still had the flowers more than a week. Love Riley’s!
I personally did not see the flowers I sent in person. But fell in love with them on your website and thought they would be perfect for the person I sent them to.
Immediately, I received a phone call of thanks and she said that she has never seen flowers so beautiful as the arrangement that I ordered from Riley’s Florist.
You made my day easier and her day happier.
Thanks again!!!
Excellent delivery service to a difficult to find address. Fresh, beautiful flowers that exceeded our expectations. First class start to finish: I have a new favorite florist!
Thank you Riley's Florist for making my friends day. The arrangement was beautiful and delivered same day. Even though she wasn't home when the delivery arrived, I received a courtesy call to ask the best place to leave the bouquet. Thank you for the care and professionalism. Anytime I want to order in the St. Louis area, Riley's will be my stop!
Sent for a friend’s birthday and she loved it!
I paid for 9-11 am delivery and the flowers arrived at 11:30 when the party was already out. Why pay extra for a service not provided? The flowers were appreciated though.
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Florist Response:
Thank you for your review.
Every review helps us to provide an ever better shopping experience. Specific timed deliveries are sometimes difficult to get exact due to extenuating circumstances. Sometimes our drivers do the confirmation after they get back to the shop so It may appear that it might be late when in actuality it was earlier than promised. We have addressed this with them to do those at the time of delivery. If the order is placed in the a.m. and it's extra time sensitive we usually will let you know your options. We will gladly refund your timed delivery fee. Sorry if this caused you any inconvenience.
Ordered a same day delivery and Rileys Florist knocked it out of the park. Thank you!
Quick and easy ordering, fast delivery.
The Bouquet was absolutely stunning!! The delivery was timely and handled professionally I will definitely use Rileys again.
I purchased this beautiful bouquet for my mom for Mother’s Day . She loved it ! I liked the bouquet for its uniqueness. Her delivery person was courteous and I highly recommend their service .
Ordered flowers for mother's day for my wife, mom and mother-in-law. All were beautiful and delivered with great communication.
The Basket Dish Garden my mother received was lush and gorgeous! Absolutely beautiful! I will definitely order from Riley’s again.
Omg this best company in the world. They went above and Beyond. I would love for the world to know how great they are
We ordered this bouquet for my mom for mothers day and they turned out so beautiful! This was my first time ordering from Riley's and it certainly won't be the last. I definitely appreciated the 15 minute heads up call for this order, though I knew my mom was already at the house.
I'm originally from STL so it was my goal to be able to send local flowers that could also be delivered since I now live out of town. Thank you again Riley's!
Karen and Staci liked the colors and the assortment of flowers. Looked fantastic!!
I purchased a bouquet for my boyfriend’s mom for Mother’s Day. It arrived on time and looked beautiful. She loved it!
Rileys never dissapoints! The pick up was organized and efficient, even with it being mothers day! and they do such a great job of including flowers with buds so my mom can enjoy the bouquet even longer as those start to open up fully!
Lovely service and an even lovelier arrangement. Thank you.
Fabulous! Impressed with how quick and beautiful the bouquet was. The recipient was thrilled and surprised. Very grateful for this florist and their awesomely quick service. Thank you! Highly recommended
Last minute, I ended up needing the flowers I ordered a day earlier than expected. I was grateful that Riley's Florist was able to accommodate that and even have the flowers ready for me within a half hour of me calling. The flowers were beautiful, and I really appreciate the flexibility!
I ordered this arrangement for one of our coworkers and it was delivered less than 2 hours after being ordered. It put a huge smile on their face and I appreciate the prompt service.
Thank you
I ordered an arrangement online on a Sunday night after hours.
Monday morning I received an email that my order had been received and they were working on it. There was one small snag in that they ran out of the particular vase but they contacted me right away to let me know and confirmed that it was OK.
By early Monday afternoon an amazing and beautiful arrangement was delivered.
Easy to order website, excellent customer service and gorgeous product, what more could you ask for?!
I would definitely use Riley's Florist again!
These were absolutely the most beautiful flowers I have ever seen. They were fresh, delivered the same day. Extremely pleased!
Absolutely beautiful. Just like the photo. Thank you!
The flowers were beautiful and looked as shown even though I ordered the regular and not the deluxe! Highly recommend them
Beautiful arrangement, and delivered same day as promised .
Great communication along the way, timely delivery, & beautiful flowers!!! Will certainly use Riley’s Florist again
This was the worst flower delivery. I paid for an upscale arrangement of roses and you sent pedestrian flowers. Not worth the money I paid
Riley's always knocks it out of the park. Amazing service and such gorgeous flowers! Such a consistently wonderful experience!
Color of flowers was different than ordered. Bouquet was small and underwhelming for the price ($100+!!)
Everything was so beautiful & arranged well timing was perfect as well. You guys are awesome, I definitely consider coming back again.
Excellent service and a very happy recipient! Thank you!
Quick turnaround, and the recipient was very happy with their flowers and chocolate!
What I received looked less than the picture and I purchased the deluxe version. I’m very displeased.
I ordered a peace Lily for my best friend who lost her mother. Instead, she received an umbrella plant. I asked him to tell her one thing and the message wasn’t delivered. Not terrible, but definitely disappointed.
This arrangement is perfect. Thanks
Very grateful for the same day delivery option. The bouquets beauty brought the recipient immense emotions and happiness. 10/10 would order from establishment again.
The ordering was very easy and the gentleman I spoke with was very helpful.
The delivery was timely but I was disappointed in the arrangement. It didn’t look anything like I ordered. I emailed my concerns and it was corrected, no questions asked, no debate. They gave me choices, I picked one, and out the door it went to be delivered. I will be using Riley’s again and I recommend that people locally use them as well. Great Customer Service. ~Marion Clark
Amazing experience. All flowers arrived exactly like they were in the pictures. Thank you for an amazing experience. Definitely will use you guys again soon.
The flowers were lovely and arrived on time. They informed me they had to substitute a few of the flowers in the arrangement before hand, and the substitutions were just as lovely as the picture I ordered from. I am very pleased. I have never used this florist before, but will do all my flowers with them from now on. Thank you!
Ordered online and the arrangement was delivered the next day. Lovely arrangement.
I highly recommend Riley’s!
Same day, timely delivery. Flowers looked the same quality as photos portrayed. Delivery driver called regarding my drop-off instructions and was respectful and diligent.
Absolutely beautiful Peace Lily plant with wonderful delivery service! Could not be happier with my order!
Excellent service! Was delivered almost immediately after I placed the order, and the flowers looked even better than they do online (which we all know is rare). 10/10 recommend!
They were beautiful!! Thank you!
The delivery of my order was so fast! I had requested same day delivery and was pleasantly surprised when the flowers were delivered in less than an hour from the time I placed the order online. Fantastic customer service!
Great first time experience ordering flowers online. My wife loves them. She was ecstatic when they arrived. She says they are beautiful. Thanks Riley's I will be doing more business with you guys soon.
Great place. Very quick, lots of updates. Appreciate the excellent service.
Thank you very much for your professional services even during the inclement weather. I truly appreciate you keeping in touch with me regarding the status of the delivery!
Flowers as always were great . as well as customer service they provide. in this case I was to have them delivered but something came up and I had to change it from delivery to pick up last minute and they made changes for me and removed the delivery fee no questions asked. definitely my favorite local florist.
What a great experience getting 100 BEAUTIFUL roses delivered on Valentines Day!! These flowers were for a 75th birthday which happened to fall on the busiest day for flower deliveries. Riley's came through in a big way. At the last minute (Feb 13th), I searched and searched everywhere for a florist willing to deliver on Valentines Day. Riley's had a bouquet of 100 long stem roses and the birthday girl was absolutely thrilled when they arrived! Riley's did a great job with a contact-less delivery - and notified the contact person as I instructed. The birthday girl said the quality of the roses was the best she's ever seen in all her 75 years. Too often, the selection on Valentine's Day is pretty bad, with browning, wilting blooms - but not these!! Just look at the picture. Great work Riley and team!! I'm now a lifelong customer.
Flowers were delivered timely and were beautifully arranged for a family member during the holiday. Thanks for a great job Riley!
I was very happy I chose Riley. The flowers and arrangement were really stunning and most of all my girlfriend was speechless when they arrived to her work. - Would definitely recommend them to my family and friends.
~Will S.
Beautiful bouquet delivered on time.
Riley personally swapped a few flowers out for me for something different after I asked about two colors that I didn’t think went together well. He was super helpful and did this even though everyone was extremely busy since it was Valentines Day. I’ve always had great experiences and only buy from here.
Outstanding service as always. 8 years in St Louis and Riley’s never lets me down.
Always beautiful arrangements. Delivered on Valentine's Day.
It's really a surprise shopping experience. The designer’s choice is absolutely amazing.
It's really a surprise shopping experience. The service is very good and the flowers are very beautiful.
Riley’s is the best! Great product and great staff!
It was great!!!!! You guys were always on time!!!!!
Have used Riley’s many times for bouquets for friends’ special occasions, and have always received wonderful feedback. My go-to florist in St Louis.
Beautiful arrangement! It was a big hit with my mother in law. We are so happy to support a neighborhood business that does exceptional work!
I was extremely happy with the bouquet I ordered for my friend's birthday. The delivery process was perfect. The driver was very friendly and communicative. Highly recommend and I will definitely be a return customer.
Beautiful arrangement! Arrived on time, perfect.
She loved the flowers, thank you so much for always having exceptional custom tee service and communication!
Great response time from order to delivery.
The bouquet was exquisite!!! My girlfriend loved them!
Beautiful, unique, and full of life, as always, even with substitutions for a last minute same- day delivery.
Beautiful arrangement delivered on time and with care. Ordering process online is simple. Prices are very reasonable. I will use Rileys services again
Easy online ordering. Delivery as requested.
the wrong flower was sent
I called and BoB a employee told me a email was sent to me a hour before the order was placed in the mail. I informed him that I did not received a e-mail,and I would have told him not to replace my order with a cheaper plant. I ordered a plant in a vase and my Friend received a smaller plant in a Basket.
BoB stated he couldn’t authorize me a refund and couldn’t tell me when someone would contact me.
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Florist's Response:
Thank you for your review. After you placed your order we notified you within 1 hour letting you know the kalanchoe was not in bloom and would be substituted with much larger green houseplant listed on the website that was $20 more that the one you chose. We waited till later in the day to hear back from you, due to time sensitivity of funerals we sent the appropriate plant for the occasion. You called the next day and was offered a partial refund or we could send out the kalanchoe on the next business day. You chose the kalanchoe and we also left the original plant with the recipient. Thank you for your business.
beautiful arrangement, I imagine as the flowers bloom it will only get better.
was not a peace lily plant. while a nice plant not what i wanted them to recieve
These are gorgeous. They look even better than they did in the pictures and the staff are kind and caring and awesome.
We love using Rileys! They are always friendly, the flowers are beautiful, and delivered when they say they will be delivered. But most importantly, the flowers we ordered brightened the day of a friend who lost an uncle due to Covid.
Easy to order, the staff were SO nice, and the flowers were beautiful.
Riley’s Florist helped me share get well wishes with the most beautiful arrangement of flowers! They contacted the recipient and confirmed the “touch-less”delivery with a photo where the flower arrangement had been placed! Very professional! I will definitely use them again! Thank you!
Beautiful flowers! The recipient was so happy.
The substitutions that were made took the arrangement from “pure elegance” to “grocery store standard” bouquet. I chose Riley’s for my deliveries twice now because I assumed you had the largest selection of fine flowers. I will not be ordering from Riley’s again.
Dear Rileys Florist.
I'm very sorry but I have to inform you that my last order was completed not very well.
I ordered a composition "Here's The Party!" and a balloon "Happy birthday" (Order #6057316570 November 23, 2020).
The composition includes a bouquet and some multicolored balloons. But you delivered only the bouquet and the balloon "Happy birthday". It's very pity.
Sincerely, Natalia. Take care of yourself, be healthy!
The flowers ended up looking even better than they did online. The delivery driver called in advance which was greatly appreciated. All in all a great experience and will definitely be ordering from them again
Excellent and so fast, as usual. Thank you!
Gave theses roses to my BFF for her birthday - She declared they were the best birthday gift ever ! When I was able to see them, I thought they were even prettier than the picture. Thanks for your excellent service!!
Exactly service. My Aunt called me in tears after receiving her flowers. Thank you Team Riley's Florist
They were beautiful and the driver notified me when they were delivered.
Just beautiful! Right on time!
A beautiful mix of flowers as usual! Riley’s is always my go-to and I’ve never been disappointed.
The flower arrangement was even more beautiful than pictured!
So grateful for all the help! I live in The Denver area and my mother lives in St. Louis. I wanted to send flowers to mother at work to cheer her up but was so unsure of who to work with. I called multiple places, but when I called Riley’s the person who helped me was so understand and kind! I knew they would do a perfect job! When they attempted to deliver they called me to make sure I had someone to pick them up so they didn’t get lost!
She loved the flowers and the special touch you added. They were beautiful and the delivery was fast. Thank you for what you do to make our lives better!
The flowers were beautiful
Wonderful! The flowers look great, online ordering is fast and easy. I couldn't be more happy with the purchase.
Excellent service great selection
The floral arrangement was gorgeous—and delivered within two hours of ordering. This was the first time I used Riley’s Florist. I’ll be back!
I highly recommend Rileys.
She loved it , i got some ass last night !!! I would definitely be using your services in the future !!!
They were beautiful! even with same day order and delivery, absolutely beautiful.
We ordered flowers for our daughter just because we love her and you guys didn’t let us down
Great experience! Quick and efficient delivery. I was notified when it was delivered and the recipient said the arrangement was beautiful. Would definitely recommend!
The sympathy wreath was truly beautiful, lush and fresh. Thank you for providing such a quality arrangement that was clearly assembled with great care!
Much appreciated,
Michelle
This was a last-minute gift for my dad when he was coming home from the hospital (yes, men like flowers, too--it's not just a "girl" thing!). But the flowers arrived very promptly, I got a phone call telling me that they had been delivered, and Dad said they're gorgeous! I've got a new favorite florist in St. Louis!
Rileys Florist's flower arrangement was both artistic and sophisticated. Will definitely be using them again!!
The beautiful arrangement was left at the designated hotel at the designated time exactly as requested. My friends were thrilled by the awesome flower choices. Than you
I had this arrangement sent to my boyfriend. It was absolutely beautiful and he loved it!
Beautiful flowers and amazingly quick delivery.
The flowers arrived on time and were beautiful. Our daughter appreciated your delivery person calling ahead of time to make sure someone would be there when the flowers were delivered. And she also appreciated his courtesy at the door and that he was wearing a mask. We won't hesitate to use your services the next time we need flowers delivered in the St. Louis area!
Rileys does a top of the line job on their arrangements.
I will call them anytime I need a local flower delivery
thanks to the Rileys Florist staff
Absolutely beautiful flowers, delivered very quickly by a person with a great personality. I loved the mixture of diverse flowers. So colorful!
Great quick and professional service
Unfortunately the flowers I ordered were not available. However, someone called me from the store and we discussed a beautiful alternative. The final product was absolutely gorgeous!!!
Quick turn around time and delivery bc and arrangement looks great.
Ordered online and the flowers were delivered the next day and they were beautiful! Definitely plan on doing business with Riley’s again!
Very professional and polite the delivery driver was also very nice and polite product quality and display was perfect my wife loved her flowers ill be ordering more for sure!
There is no fragrance in flowers otherwise delivery time was Okay.
As always the arrangement was beautiful. I ordered in the morning and it was delivered to the hospital that same day! The flowers really brightened the day for my friend... thanks Riley’s!!
Ordered these late the night before I needed them delivered and they arrived looking even better than the photo! The recipient texted me A photo saying “Oh my God you guys, these are gorgeous. So extravagant, I love them. Thank you!“. Thank YOU Riley’s!
Easy online ordering ✓
Great choices from the website ✓
Same day delivery ✓
Beautiful arrangement ✓
Great job, Rileys - Thanks!
they were beautiful flowers but for the price of $83 i feel like there should have been more flowers included in the premium bouquet. Still very pretty though!
Love it ! Will use again! Did a great job. Next day delivery and everything was on time and in tact
Beautiful flowers were delivered to my granddaughter. Excellent customer service.
The flowers were even prettier than the picture. All the flowers were fresh and they smelled so good. Service was awesome too.
These flowers that I purchased for my best friend's Birthday were gorgeous! She loved them, too! They looked and smelled wonderful. Thank you for talented arrangement and making my friend's Bday even more special.
Riley’s is great! Bringing joy to everyone, in all occasions!
Flowers were ordered and delivered within 3 hours! Amazing!
This is my third time going with Riley’s and my wife and I have both been overjoyed with each experience. Beautiful arrangements and solid delivery time. I’m a big fan for sure and will certainly be coming back.
These flowers were delivered promptly and were just as beautiful as the photo!
I ordered at 2:45 and by 4;15 the flowers had been delivered! Seems like that can’t ever happen when it comes to online flower ordering so I was impressed. It was within Soulard and I was happy to support a micro-local business.
Also liked that I was notified when it was delivered. This is my first time ordering from Riley’s and it seems like a quality business all around.
My friend really enjoyed her flowers and they were delivered with care.
Easy online process and flowers looked exactly like the picture...gorgeous!!! Will definitely use again!
Professional, on time and great!!!
Great flowers and perfect for the occasion. Thanks!
This was my first time using Riley's Florist and the order process was super easy and the delivery was seamless. I ordered kind of last minute and appreciate that I was still able to schedule the delivery on the day I needed! Flowers were absolutely gorgeous and fresh. The recipient of loved them!
Based on neighbor recommendations from NextDoor, I ordered from Riley’s. I just needed some fresh flowers in my house. (The ones I ordered from Whole Foods lasted about two days.) The bouquet I ordered from Riley’s is beautiful, and I can tell they will last a long time. Delivery was super quick. I’m really impressed!
The arrangement was beautiful and delivered as promised. I am very satisfied and will definitely use them again.
Riley's was out of the specific flowers that I ordered but they called me and walked me through the possible replacements and also gave me a free upgrade! My daughter-in-law LOVED the arrangement and showed me a picture of it and it WAS beautiful! Thanks Rileys'!
This beautiful arrangement arrived as perfect and vibrant in color as on your site! Incredible work! Thank you!!!
Breathtaking arrangement, very fragrant flowers, speedie on time delivery. Perfect transaction.
Wonderful experience with Riley’s Florist. They exceeded my expectations with the beautiful bouquet I ordered. My sweet sister is in the hospital, and because of COVID-19 restrictions, we can’t visit her. Sending these flowers helped to ease our sadness. I ordered online, mid to late afternoon, for next day delivery. The flowers were there next day as promised. I’ve never used Riley’s before, but I definitely would again. Thank you Riley’s for a comforting experience.
Not able to attend my friend mother’s service, I trust Riley with delivering a plant on time, she was pleased with the plant and pot, which pleased me. Thank you very much for help me express my love.
Amazing because I am not from St. Louise and the person who received it was very thankful and said they look absolutely gorgeous. Thank you, your team and customer service for such a great work.❤️❤️❤️❤️
I ordered this arrangement for my daughter, and she absolutely loves it! She sent me a photo and they are exactly as pictured. She said every flower is perfect and the fragrance is a bonus. Highly recommend Riley’s Florist!
Delivered same day as ordered! The arrangement was beautiful and made her day! This was a Thank you gesture for all her hard work during the pandemic. Thank you Rileys for putting such feeling into your arrangements.
This was my first experience with Riley’s Florist. I am extremely pleased with the entire experience. I ordered online for our daughter’s birthday. The process was seamless. She was thrilled with her planter and mentioned that Riley’s was her own favorite florist in her neighborhood. I will definitely call on them in the future.
Very easy to order online from Australia, very prompt delivery and they arrived exactly as ordered. Will definitely use again. Highly recommended. Thank you
Beautiful arrangement delivered right on time!
This was the first time using Riley’s florist, but we will be using again. Ordering was simple and had exactly what I needed. I placed in the comments the arrangement was for a funeral at a specific time and date. They updated my delivery to be the morning of that date. The delivery driver even provided me a courtesy call to let me know they were at the location delivering the order. Thank you so much for your precision and care. We will definitely use your florist again!
The arrangement was beautiful and the recipient loved it. Thanks for your efforts to help her celebrate.
I ordered the Peace Lily as a Sympathy gesture
One of our employees is related to Capt. David Dorn, who was killed during the turmoil at a local pawn shop. We ordered an arrangement for his family.
I ordered online ( Very clear cut and easy process) and got an email saying they would have to make some substitutions.
The final product did not look like the photo (for one thing the lilies were white, not stargazers, but for a sympathy arrangement they were a very appropriate substitution); HOWEVER, it is absolutely gorgeous! The card is large and on heavy stock and I was able to write a much longer message than on the traditional little florist shop card, which they printed on the card - very classy. Delivered same day for a reasonable fee. No contact delivery ( the driver called and said he was pulling up. I opened the door and he set it just inside.
***My only suggestion would be to add a place in the online ordering system for a driver tip. I may have missed it, but I did not see one, and ordered with a company cc so had no cash so the wonderful driver got stiffed. :(
Otherwise, we would give them 10 stars if we could.
Beautiful arrangement of flowers - delivered on time, with that nice birthday balloon! I have ordered several times, and am a very happy customer - beautiful fresh flowers and great customer service - thank you!
Arrived when expected beautiful arrangment, only complaint is shipping is a little pricey.
I live on the east coast and I ordered flowers for a friend in St. Louis for her quarantine wedding. The flowers were stunning and were delivered quickly. She loved them! The delivery person was also very nice and called me to let me know the flowers were delivered.
This was the first time I called upon the fine people at Riley's to create and deliver a flower arrangement. I ordered it for my husband's homecoming after a long hospital stay. The arrangement is stunning, one of the most beautiful I've ever seen! My husband loves it! The florists at Riley's know their medium; they are talented, and they have a remarkable eye for color and proportion. I was in a hurry when I submitted my order — I used the Riley's website and chose the first arrangement I saw. One of the owners telephoned me less than 10 minutes after I placed my order to discuss my desires further. He suggested "specialty" and exotic flowers, and I truly appreciated the breadth of his suggestions, as well as his attention to detail. My order contained rather specific delivery instructions, along with a short, two-hour, delivery window. The process went smoothly; it was obviously executed by experts. The delivery man was not the typical sort — Tim was knowledgeable about flowers, and he handled the arrangement with the care it deserved. I am thrilled with the personalized service I received and the expert execution of my order from Riley's. The arrangement itself is exquisite! I couldn't be happier! I'm a Riley's customer for life!
I live in New York and was looking for a florist in St. Louis for Mother's Day. Riley's hand delivered an amazing bouquet :: full, fresh, and colorful. The flowers also had longevity and my mom was able to enjoy the arrangement all week! I was truly impressed with their communication throughout the process! I received a text message that some flowers would have to be substituted for others, was notified when my order dispatched, and later when it had been delivered. I was bragging about their services to my best friend, and low and behold she also uses Riley's! They will forever be my go-to florist in St. Louis. Thank you so much for your quality service!
My sister had flowers delivered to me and Riley’s had a lot of trouble finding my home... There are only 3 houses on the block...I also decided to have flowers delivered to my aunt the same day. I ordered around 1pm and the flowers did not make it to her home until 7pm (an hour after the shop closed), there was no way to track the flowers, so unfortunately I had to keep calling for updates. They were very pleasant over the phone however a woman said she would call me back and never did. Overall the experience was very unprofessional and nerve-wracking 2/5.
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Florist response:
Thank you for reaching out to us. Your placed your order at 1:34 p.m. So your same day order would go out on the evening delivery route that starts at 3:00 p.m. Your flowers were delivered at
Delivered 06/01/20 at 5:42pm.
Monday, June 1, 2020 (06/01/20) And shortly after that the driver texted you a delivery confirmation. We do offer a timed delivery for a fee. Our driver returned at 6:00 p.m. Yesterday. I hope your next purchase goes smoother for you.
Blooms were very beautiful and vibrant, my mom loved them. Thanks!
Always a great experience
The arrangement was lovely, but still quite disappointing. First, I ordered "Purely Purple" because it was my sister's favorite color, something we share. What arrived would best be described as "Entirely Pink". Second, when I pay the highest premium for the arrangement, I do not expect even a single cheap carnation in the mix.
Although you did not have the specific arrangement I ordered, the substitution was beautiful.
Super easy to order. Great service!
Excellent service and communication. The flowers were beautiful.
Flowers were delivered promptly and lasted more than 1 week, which was great. That being said, the colors differed greatly from the online photo and even the shape of the flowers was different. I wouldn't have paid as much for the arrangement that actually arrived as I was willing to for the one in the photo. Colors were muted and flowers had an odd "fringe;" not exactly what I expected.
Amazing flowers thank so much.
When I ordered this specific arrangement Rileys did not have the exact same flowers but they alerted me and the one that was delivered was gorgeous.
Great! I ordered it around lunch and it was delivered in the afternoon. There were some slight substitutions in the arrangement but they let me know this in advance and it was just as beautiful as the picture. My daughter loved it!
My friend loved the flowers but it did not come in the cube vase pictured.
The arrangement was for a family member and she said it was beautiful.
I paid extra to make sure the flowers looked somewhat like the picture, and it was not even close. I bought these flowers because my mom loves purple and pink, and her bouquet was white and red... Also I found this exact picture on another florist's site. Would it be too much to ask that florists post pictures of the bouquets they actually create?
I love the way how Gloria delivered the flowers. She went above and beyond trying to delivered the flowers. Rileys Florist is so luchy to have employee like Gloria. Thank you so much!!
Delfina
When it first came, my mother sent pictures. It was very pretty, I was satisfied with my purchase. 2 days later she sent more pictures. What a difference 2 days can make. The little buds ended up being white flowers that bloomed and made the arrangement spectacular! What a beautiful arrangement! Thank you!
The flowers that were delivered to my mom for Morhers Day were disappointing. The upgraded designers choice I bought was a very basic flower arrangement of just pink flowers.
My mom absolutely loved her flowers for Mother's Day! She said they were even more beautiful and vibrant than the picture on the website. Love supporting local!
There was not a single sunflower in the “Sunny Sunflowers” arrangement. I would have appreciated a phone call if the arrangement that I selected was not available.
I am sorry but this is not what we got. I was so upset when she sent me a picture I spent $85 to get a round bowl with the beautiful vines...I got a tall clear vase with sparse vines and the Calla Lilies were in a cluster with baby's breath which to me cheapened this look. The only reason I gave a three is because my mom was happy to have gotten them and I appreciated the call stating it was delivered. I wish that when you can't provide the exact product, you would call and let us know before completing the order.
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Florist's Response:
Thank you very much for your order. We are very sorry that your floral arrangement did not live up to your expectations. I reviewed your order and agree with your perspective. We will be issuing you a partial refund. Flowers looked very fresh but it was not full like the picture. Thank you for understanding and I hope you try us out again in the future.
I wish I could upload a picture of what was received versus what I order . It wasn’t even close. I ordered a hanging basket overflowing with flower g plants - what we got: a sitting wooden basket with plants (mostly not flowering) in plastic store containers just stuck in the basket I messaged them with photos & nothing was done. I tried calling and no one answers or calls me back. Huge disappointment.
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Florist's Response
So sorry your mother recieved the wrong plants basket. That you paid $69.99 for plus delivery and tax. We issued you a FULL refund. We Let your mom keep the first basket of plants valued at $70 and we also sent her the large hanging basket you ordered.
If we miss the mark we make it right
I was satisfied and she was very happy with the arrangement and colors. I like the fact that the guy delivering, called to let me know that although she wasn't at home, he'd placed them as best that he could to avoid damage. Good job, looking forward to continuing to use your services.
You did great! My Mother-in-law was very surprised!
Thank you!
I appreciate Riley's communication, however I was notified that the sunflowers I ordered were not available on the day of delivery. A new bouquet was made but I was not told specifically what flowers were used. I would like to know what flowers were used, I paid for sunflowers and understand they were not available but I would like to see what I paid for.
Thank you!
On time delivery. Rickey texted me when it was delivered and was very pleasant. My mother loved the flowers, she couldn't stop saying how beautiful they are. Definitely can't wait to order again.
It wasn't like the picture I chose. Less number and forms of flowers + different vase. Really disappointed
Unfortunately, I was so looking forward to my daughter receiving a very similar arrangement.
But I was called with explanation, so I was fine.
The arrangement she received was quite
pretty and she was very happy with it.
Isn't that all that matters!
Thank You!
jdavis
This arrangement was beautiful even though there were some issues with a few of the stems, which was not the florists fault. We contacted the florist and they worked with us towards a resolution. Overall, the service was great with a quick delivery and my mother absolutely LOVED her arrangement. We plan to continue to support our local florists.
Great service! Flowers were beautiful and on time! Thanks!
This is a gorgeous floral piece and I'm so glad I chose it for my Mom for Mother's Day. She was delighted. I will remember Riley's the next time I want to order flowers. Your designers are the best!
Gorgeous arrangement delivered as scheduled.
Easy to order, great range of delivery, beautiful flowers!!
What was delivered was 2 hanging baskets with ugly wire hangers. I could have purchased for about $15.00 - $20.00 each I paid $123 dollars. I was embarrassed when I saw them and knew what I paid. I expected so much more from Riley’s!! I will not use them again!
I got updates on when my flowers were delivered via text and email. My mom loved the flowers and they were delivered in a timely manner on Mother’s Day. Would recommend!
The online ordering is very user friendly, the flowers came on time, and they are beautiful! Was very happy with the quality of flowers I was able to order for Mother's Day. Highly recommend.
The flowers were delivered on time and they looked gorgeous!
A beautiful bouquet was delivered for Mother’s Day, thank you Riley’s Florist!
Truly was so shocked at the quality of these flowers. Highly recommend ... and I am a stickler for good, fresh flowers.
+ Ordering/delivery process easy/straight forward and without incident.
- Arrangement not as full and vase not as nice as pictured on website.
The flowers and arrangement were substandard—did not match the website photo. Also, they forgot to include the card I requested. Bad start to Mother’s Day.
While the receiving florist did gave any sunflowers (which is why I originally ordered it)..the bouquet that was delivered was very pretty. The Nurses in the ER loved it.
Easy process to order, the flowers are much more beautiful than the picture describes. My sister was mourning the loss of a dear pet, and she said these were the most beautiful flowers she ever received! Riley's florist was very communicative, can't wait to use them again!
My daughter in law loved the arrangement
Beautiful arrangement and great service.
Beautiful arrangement. Love the communication text upon arrival and photo of delivered arrangement. Thank you!
Thank you very much. All perfectly :)
The plant was beautiful! The recipients were very pleased. The delivery was prompt. The florist tired several different avenues to reach the recipient.
the flowers were lovely, as always-thanks
With everything going, on Riley's was still able to do safe, same day delivery to surprise my friend with a BEAUTIFUL arrangement of flowers for her birthday.
Thank you so much for the georgeous flowers, large selection, easy on-line ordering and same-day delivery service!!!
Beautiful arrangement with great service
The flowers were bright and beautiful and the delivery was professional and fast!
The flowers are stunning! Thank you!
Beautiful arrangement. Received within hours of ordering. Will definitely order from Riley’s again. Thank you so much for super fantastic service!
Flowers arrived, the driver called to let me know he would put them on the front porch because of the COVID pandemic. I thanked him for doing so.
The flowers look just like the picture. Very, very pretty. I am very happy with them.
Same day delivery. Great job.
Easy to order online. Flowers were beautiful and healthy and delivered with care. Highly recommend!
Thank you very much for delivering promptly. I appreciate you for adding teddy bear! That was nice of you.
Ms. Williams was happy with the beautiful flowers, chocolate, and teddy bear. She said it put smile on her face. She said she was bored from staying home like many people in this pandamic time. Thank you for cheering up people with your service. Your service is therapeutical. This is why I like to support small business such as yours. Keep up the good work!
Emebet
This is getting so boring! Each and every time I order flowers from Rileys Florist they are amazing! This arrangement was stunning. Rileys has been my “go to” florist since they arrived in Soulard. Not only are they local, they also produce a wonderful product - and their store has so many unique items......you can’t go wrong!
Linda Johnson
Got this for my mom for her birthday and she loved it! Looks great up close too
Rileys was great to work with! The delivery driver made sure the flowers were received by hand delivering to the receiver. They also delivered early in the day to make sure she received them. The flowers were absolutely beautiful! They looked just like the online picture. Thank you for making my friend's birthday special!
I sent flowers to my mother in law for her birthday. She frequently has fresh bouquets around her house. She called to tell me the bouquet delivered from Riley's (Designer's Choice) was one of her favorites. She said it was very high quality flowers, very unique and even had a succulent in it. She really enjoyed it and it made her day. She said she will use Riley's for future events at her home.
The flowers were gorgeous and the delivery was speedy and they let me know the minute it was delivered!
Showed up an hour after i ordered. They were beautiful! Thank you!
Riley's did an amazing arrangement and got it delivered the same day! After a major online florist failed to get the job done, I went for my neighborhood business. So glad I did. The flowers were gorgeous! Riley's is my go to florist now.
Great customer service and beautiful flowers. My wife loved them - as did my daughters
I had never used Riley before but have now used them twice within about a weeks span. Both times, they were fast, reliable and I thought the price was reasonable. I didn't see the bouquets in person once delivered but I heard they were beautiful. With the current quarantine state we are in, both recipients said they were very thorough in ensuring safety and cleanliness as well as social distancing in delivering the flowers. Highly recommend!
Great customer service! Was able to do a next day delivery ON Easter! Highly impressed! Thank you!!
Beautiful flowers and amazing service!!
They had to change the flowers that were originally planned to be in my arrangement. I consented and ask they send a picture of the final product. I never received a picture. Unfortunately I never saw what was actually sent. So it’s hard to evaluate whether I ultimately liked it or not.
They did a wonderful job with the arrangement I ordered!! It was beautifully crafted and timely delivered. Will definitely be using them again and again.
Thank you so much for making a beautiful spring bouquet for my friend, Margaret.
She is an elderly German lady in failing health, now quarantined away from her friends.
She saw the daisies and remembered being a child in Germany, bringing her mother daisies (marguerites) and her mother lovingly calling her her little 'Margarite'. It was wonderful hearing her recall that memory with so much love in her voice.
Thank you for helping me to bring some love and happiness into what may be her final days here on earth.
Michelle
They had to switch out a few of the flowers and it turned out even more beautiful than the picture. The arrangement was stunning and they offer same day delivery. I will definitely make another purchase soon!
The bouquet was safely delivered right on time, and the flowers were gorgeous! I liked that I was able to track the flowers and received a text when they were delivered.
Flowers not in fresh condition. Wither soon.
Wonderful! Beautiful arrangement delivered on time!
Since I live out of state, I appreciate the ease of ordering from you. Thank you for your on-time delivery!
a very delightful experience. Ordering was easy and receiving updates throughout the process was amazing.
Once again Riley’s came through! My friend came home from the hospital - on her birthday - and her flowers were waiting
Thank you for giving me the opportunity to share my latest experience with Rileys Florist. Once again, I HAD to give them 5 *****. I wish I could give 10*. In the midst of everything being closed, Riley managed to get a beautiful arrangement to my friend in KC. She called immediately upon receiving them to say the flowers “lifted her up”
Recipient was pleased with the orchid plant. Thank you!
These were delivered same day and we're more beautiful than the picture online. Thank you
Very satisfied with the quality of the flowers and the timely delivery.
The flowers ordered were not all in stock so the replacement was even better. Thank you for a wonderful and memorable arrangement. I am pleased and will definitely use your service again and will recommend to family and friends.
Really pleased with my purchase and it arrived right on time!
Riley's Florist gives fantastic & reliable products and service!! I'm very happy with my recent order and will definitely use Riley's again! Thanks for such fantastic service!!
Beautiful arrangement delivered within the requested time window, Very impressed! My new "go to" florist in STL!!!
Flowers were healthy and vibrant, arrangement was just what I ordered.
My wife loved the strawberries and stuffed animal. This was a last minute order. Got to her job that morning. I will definitely be using this company again. Exceeded my expectations.
You were awesome! The flowers were beautiful and thankful you could deliver them last minute. I will use you again!
The roses where beautiful. My wife loved them
As always, the flowers were perfect, beautiful and delivered on time. I have been going to RIley's since they were a roadside stand. Whether in person or online, they have always been great. Often in store they suggest ways I can have a better impact at a lower cost. They are always proactive to make sure nothing but the best freshest product goes out even when I am not paying very careful attention.
The services were great. They are always prompt and on time. Prices are very reasonable.
Best flowers to date! Keep getting better every time!
The flowers arrived within an hour of me ordering them but the roses were rainbow
-----Response:
I reviewed your order it appears you ordered our mixed dozen which is a variety of of mixed colors. Every so often we will carry our rainbow roses which the designer may have included 1 or 2 of them in the design. I hope they were well received.
When dealing with Riley and team you can always count on high levels of service. More importantly you can rely on their beautiful and artistic arrangements that will make your recipient very happy.
Beautiful floral arrangement! I’ve been ordering flowers from Riley’s for more than 10 years.
My grandmother LOVED her arrangement that I sent her for her birthday. I ordered it same day at around 10am...she got them before 3pm. Y’all are amazing!!!!
The arrangement delivered was a bit different from the online picture but that is to be expected. It was larger and really beautiful! I had requested 'cat-safe' flowers if substitutions needed to be made and that is what was delivered. I ordered the arrangement late in the evening and the flowers were delivered before noon the next day. The service and product were both excellent. I highly recommend this florist!
The flowers were beautiful and the delivery was very timely!
My sister couldn't get over how beautiful her arrangement was. Not only that but she said they were the most beautiful bouquet she has ever received. THANK YOU! M
Great flowers + great to work with the team at Rileys
She was delivered Calla Lillys which she apparently loves, but I ordered tulips. She’s happy, but Ivdidn’t get what I ordered. Thankfully, they didn’t sub roses cuz she is allergic.!
Very pleased will use Riley’s again.
Thank you for sending the beautiful, and gorgeous arrangement, she called me last Sunday, and they are really loved it.
thanks again,
Jasmine
Beautiful! Delivered timely. Would definitely use them again.
Ordered the day before service and it was delivered on time and just like picture showed.
I highly recommend!!!
Beautiful bouquet! Co-worker thoroughly enjoyed the mix of flower and arrangement.
The arrangement looked nothing like it was supposed to. So disappointed. Wanted a Christmas theme. It looked liked Spring. Had daisies!,, paid way too much for what was sent
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Florists Response:
We are sorry to hear that you were disappointed with your holiday tree. We reviewed your order to make sure that you did receive the correct product. And I reviewed the video cameras. It appeared the correct product was delivered and looked even better than the one pictured on the website. If you have any questions or concerns regarding your order please feel free to give us a call at the flower shop and we will be happy to help resolve your issue. Happy holidays
Rileys Florist was such a joy to work with and the flowers were Beautiful!
A beautiful bouquet of flowers! I just wish they had been delivered directly to me, but that's okay. The person they were intended received them.
I ordered an arrangement for my daughters 30th Birthday ON her Birthday. Arrangement arrived within a few hours of placing order. Flowers were fresh, and colorful! My daughter LOVED THEM. Thanks for delivering a great product in a very timely manner.
P Coleman
Very easy to follow steps online to order Flowers.
The delivery guy made my girlfriend sign right where the price was. A bit of a bummer, since it was a surprise and mostly a gift.
Besides that, she loved the flowers!
Used phone to place order. Process was very clear, efficient and easy to understand. Order was on time. My wife was very happy with the arrangement. Thank you.
Nice arrangement for a good price. Delivered on time.
Customer service was great. Even when the driver mistakenly for an item I called and the situation was handle immediately and was able to surprise my wife with a floral arrangement for our 15yr wedding anniversary.
Excellent product and service in a timely manner. She won’t be disappointed.
If I could give Rileys 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I would do it! A friend was having a bad day and you got the flowers to her so quickly AND they were beautiful.....thank you Rileys for, once again, saving the day
The arrangement was beautifully designed! Definitely recommend!
Absolutely my favorite florist! They did my wedding flowers four years ago and I was very impressed then and still am. Professional, attentive to what you want and advise if the arrangement will look different from the web picture if you're sending an arrangement....now that is "customer service"!!
Peggy W.
The flowers in the picture looked white so I specially picked it because it was my friends wedding. Well the delivered flowers was dark pink with dark green leaves, and did not translate the feeling of wedding at all. I paid extra for the premium flowers which is $20 extra, and was hoping to get what I ordered. Very dissatisfied.
Beautiful Arrangement, I will always use Riley’s if sending flowers in St Louis!!
The ordering and the delivery went smoothly. I was disappointed with the size of the flower arrangement and how much we paid for it ($76). The listed prices do not include delivery and taxes. And the picture makes the arrangement look larger than it was in person.
My bouquet was beautiful and Riley was both helpful and generous. I'll be back again soon!
You all did great! Flowers arrived as requested and the recipients were very pleased with the arrangement. It's nice to know of a local florist for flower delivery especially since I'm 800 miles away. Thanks for taking care of my request.
Riley's delivery was perfectly on time! The bouquet was a deluxe, Soulard's Sunset Sky. The blooms were amazing, and was a thrill to our daughter with accompanying birthday wishes.
The flowers were hand delivered to her desk. Riley's choice of blooms, arrangement and color were splendid! Thanks so much for making our daughter's birthday a real celebration!
Flowers looked great, delivered on time, the order process was fast and easy.
Very quick delivery and the flowers were beautiful!
Me and my two children live in Denver, Colorado, and my college friend, C who is Godmother to my daughter lives in St. Louis.
Each year we send her flowers for her birthday and on special occasions. Some how, the arrangements continue to increase in beauty and style.
Thank you Riley’s for always making C’s special events memorable, colorful, and filled with smiles, a few tears, but more importantly a form of care and love carried hundreds of miles from our home to hers!
I forgot to Order flowers because I was so upset over the death of a friend and ordered them late the night before the 10:00am funeral the next morning. They were there when I arrived beautiful as the picture! I am grateful they came through for me at the last minute when I was distraught! Thank you!
I have been ordering flowers from rileys, for a couple years now. They always do a great job, and I never have a problem getting them delivered. Thank you.
Wonderful. My partner absolutely loved them and the delivery was on time and everything worked perfectly. Rileys will be my preferred florist from now on.
Thank you for making this so easy.
Very communicative through the process
Great service, Very quick delivery
Order anniversary flowers Friday around noon and were delivered next Saturday before noon. Excellent service! I was even given a curtesy call from a sales associate letting me know they were out of white hydrangeas but they would substitute with roses. Was nervous about order because of some of the reviews from 2017 but ignores those because that’s definitely in the past with this company.
We had to change our delivery date a few times based on the needs of the receiver of these beautiful flowers and Riley's was more than accommodating with that schedule. Thank you for being an amazing florist to work with!
I’m from out of state and wanted to send a unique and beautiful floral arrangement to my uncle who was a patient at Barnes. Riley’s prepared an amazing arrangement and had no trouble delivering to my uncle’s room the following morning! It was easy to order online and the prices were great. I was happy to support local business! I randomly found Riley’s online and rolled the dice because they had great reviews. I will always go back to Riley’s now when I need to order flowers for my St. Louis friends or relatives. I highly recommend Riley’s.
Rileys Florist never disappoints! They do amazing arrangements that bring rave reviews from the recipients......go into the store if you have a chance.....such cool stuff...
Linda Johnson
Prompt Delivery, Flowers placed where I requested. Beautiful Bouquet with very fragrant flowers! Very Satisfied Customer. Thank You.
I placed an order with your company and got an email saying a specific flower I chose want fresh that day. I am so appreciative for the email and wanted to let you all know how wonderful the updated arrangement looked. I couldn’t have picked better flowers to add! It was absolutely stunning and my friend loved it, too. Thank you for notifying me as well as going above and beyond for your customers. I will be sure to purchase from you in the future!
Arrangement turned out ok. I live in Chicago and purchased the premium arrangement for my mom in the hospital. Definitely did not look as nice as the picture. Seems like a misleading trend with online ordering from flower shops. I assumed with the premium arrangement, there would be more flowers overall. Instead it seems there was 1 giant hydrangea and a few additional flowers. Again, not near as nice as the picture. When I pay for the premium, I expect closer to what is pictured. I also assumed ordering from a small business would lead to better results.
Riley's Florist you did amazing! I placed my order online in the morning and the flowers were delivered by lunch time! I loved that I received an email that the flowers were delivered. I have been told that the flowers are beautiful! Thank you for your wonderful service!
As I live in a state that is far distanced from the deceased, in Missouri. I have not seen the delivered floral; the funeral is today, (Monday) but I will eventually hear from the Stagg's family members. I received an urgent call on Saturday, telling me that the florist was out of the ordered plant and to call back. Upon awakening, I did, and was told the funeral home asked for a Monday delivery. Upon calling the funeral home, I discovered that was untruthful information; I thought the flower designer could have been more truthful by merely saying the delivery would be delayed until more plants arrived on Monday. Why should he place the blame on the funeral home?
Riley’s did such an amazing job! She loved the flowers. They were delivered very quickly. I will definitely be placing many more orders in the future.
I am always pleased with Rileys' consistent above-and-beyond service. Any problems I've ever had, they immediately corrected the issue. Flowers always arrived looking as advertised, or better. They maybe a little pricey, but they have always been worth the few extra bucks.
Dan G
The bouquet delivered to my family member in memorial of her mother that recently passed away was beautiful. Riley's did a great job. I would recommend them to my friends.
Riley's is the BEST! The deliver so quickly and the quality is always top notch. I ordered sympathy flowers for a friend at work online and they were delivered to her within a hour. Best florist in StL IMO.
The flowers were prettier than the photo online!
Ordered online to have delivered next day - did not disappoint! The bouquet turned out beautiful. Highly recommend. A few flowers had to be substituted based on floral availability, but the Riley team contacted me for notification. The bouquet turned out as beautiful as the picture showed.
Overall, nice plant. However, the plant was way bigger than I anticipated and picture shown.
Awesome flowers and great service. Thanks
Very nice delivery guy. Always attentive and considerate. Great communication.
I wanted to order flowers for my Grandmother from Texas. I’m so glad the ordering process was quick and easy! My Grandmother said the flowers were beautiful and I’m grateful I could send her something special and have a reliable florist do it. Thank you!
Looked great. Wonderful price and delivery was spot on. Will use again with St. Louis friends in the future.
Lovely arrangement as pictured and prompt delivery service and follow up via email.
Our order was to a very dear church friend in the hospital at Christian's. Delivered on time and she said they were beautiful. Loved the purple rose.
I have ordered flowers several times for my daughter, and have been totally pleased with the entire process. It is difficult to be so far away, but you do a great job, and she always loves the arrangements! Thank you so much!
So glad that she loved them thank you for your order
I live in California and my sister lives in St. Louis. I ordered the daisy and yellow rose arrangement from the website. My sister sent me a photo of what she received. I was totally pleased!!
Since this was a delivery I’ve never seen the arrangement but my friend loves it and that was the purpose. Impressed with quality of service...thank you for excellent experience
I ordered a beautiful arrangement of sunflowers and orange/yellow roses for my moms birthday. What she received looked like the murder scene of all the McDonalds mascots. I WISH I could upload a photo. Scott said the sunflowers they received this morning were in really bad shape so they replaced them... not only were there no sunflowers, but the remainder of the arrangement was completely different as well. He also told me that I should’ve received a substitution email this morning at 7am. I ordered the flowers at 10am. I will NEVER order from Riley’s again.
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Florist Response:
Thank you for your review it helps us make service to our valued customers even better in the future. Although the floral arrangement that you received had the same style and feel as the one pictured on the website we understand that it was just not what you were looking for. We sent you an email so that we may replace it with a new one of your liking. Thank you for bringing this to our attention. And I hope your mother loves the 2nd floral even more than she loved her 1st one.
My mother loved her flowers thank you so much.
I had a wonderful experience
The bouquet was beautiful and delivered within two hours. I was very pleased with this florist.
Thank you so much! The flowers were beautiful and delivery was prompt! It really brightened my mom's day when she needed it most!!
Super pleased! Nice speedy delivery! Beautiful flower arrangement, so she tells me.
More stunning than I imagined! Wonderful fast service!
While the flowers in the arrangement that was actually delivered were very similar to the picture, I was disappointed that the vase was just a clear vase, not frosted like in the descriptive picture and there also was no ribbon tied around the vase as in the descriptive picture. I thought the vase and ribbon gave the arrangement elegance that was missing in the actual delivery. As usual, the $70 final cost for a small arrangement (after tax and delivery costs) is always a shock when compared to equally beautiful arrangements at Wegman's (in NJ) for $25.
Thank you for gorgeous arrangement and prompt and accurate delivery!!
Beautiful - she loves them, perfect, thank you so much.
What is pictured and what was delivered are not even remotely close to the same bouquet. Paid for the premium arrangement and got a mumbo jumbo mess of flowers. Our friend still liked them so that was at least good, but I was extremely disappointed with the pictures I received of her gift. I guess I should have picked a less complicated arrangement.
My mother loved her birthday arrangement!
I ordered the upgraded version of tulips thinking there would be at least 20 for $60. Unfortunately, there was maybe 16/17 tulips thrown in a vase.
I sent this arrangement to my mom to celebrate her! She loves them and they were even more beautiful in person! They were very accomadating to a last minute change request as well!
Rileys Florist is the best! They care about what they are doing and they do it right.
Truly a professional business.
And...…...the flowers are beautiful.
Thank you
The flowers were absolutely beautiful and delivered as expected. This is my second time ordering. You do an awesome job. Thank you so much for making someones day better by showing you care about what details you are provided.
The whole online process was made easy and the delivery was done in a timely fashion. Appreciate that we received notice of delivery.
The ease of making a choice, giving instructions for delivery and payment was excellent. The spped of devlivery was also brilliant. The recipient expressed her real happiness at receiving such a beautiful flower arrangement. I will certainly be using Rileys again.
Thank you for your review. Your order was delivered on time. I hope she loved them. Unfortunately sometimes people do not send thanks out as quickly as some may like.
The flowers were beautiful!
Great price, beautiful selection and great delivery service.
Even during the busy Valentine delivery time, Riley answered my call and adjusted the delivery time the day prior. Flowers were beautiful and kept well.
The blooms were bright and so pretty!
I have always been very satisfied in
the quality of product and the service
has been wonderful!
Thank You Rileys!
Judy Davis
800 325 9962 x336
C/o Schaeffer Mnfg Co
I was very dissatisfied with the appearance of the arrangement. The flowers were accurate as to what was shown, however, the stems were left too long and the flowers dropped over to the side leaving a big gap in the middle. It was very amateurish in arrangement and I could have done a better job at home. This was my first time using this florist and I won’t return. It should never have been allowed to leave the shop looking the way it did.
We ordered from Florida online and we were very pleased. The arrangement was fresh and delivered on time.
Same day delivery was great and the arrangement was beautiful! Even the delivery driver was sweet.
the arrangement was large and beautiful my wife was very pleased
Valentine's Day flowers were delivered at 9:45PM. The flowers themselves were great, delivery awful. Also unable to contact the florist on the day of delivery, unreachable on the busiest day of their year.
Nine years of providing me excellent personalized service. This week I had to change an order at the last minute and they pulled it off. Thanks again...
They do an unbelievable job making sure everything is perfect
Great service and very very quick.
This was my first time ordering with them. It was a true pleasure. The arrangement was created with great care and an eye for detail. When I had some questions about the delivery I was treated in the most kind and professional way. I will be a loyal customer now!
They were beautiful and the recepricant
Loved them as well
Delivered in a very short time and the team were kind enough to call the recipient when they arrived so their dog wouldn't wake her baby! Really great service and will use Riley's again without a doubt!
Riley and his staff are amazing. I will be using them for all my future purchases
I paid for the extra flowers and it looks nothing like this picture or filled in with flowers.
Order was upgrade level but did not have the top decoration or Christmas tree shape. Looked mediocre at best. Substitute candy cane ribbon and candy made it look too juvenile for the intended recipient.
I was disappointed with the sparcity of the arrangement. The photo shows many more flowers. The arrangement pictured was quite full and beautiful. What me friend received looked cheap. I’m pretty embarrassed.
I love this place! The designs, the fast delivery, and the first rate customer service -- all there. Every time. Thank you Rileys!
These folks GET IT DONE! A rare business conviction these days!
Lovely flowers and great customer service. Thank you.
I sent flowers to California they were delivered on time and I will definitely use this shop again
She loved them!!!
thank you
A beautiful bouquet, delivered on time!
I ordered an arrangement to be delivered to my family on Thanksgiving. What was delivered was not what I expected. I spent $55.00 plus $15.00 delivery and the arrangement was in a Mason type jar and to make it worse there were fake leaves incorporated into the arrangement. Picture I was sent with my order confirmation certainly was not what my family received nor what I expected.
Disappointed.
Extremely fast delivery! Exceptional quality. Thank you!
This place is simply the best! Their communication for delivery is great and their bouquets are even prettier in person than they are online. HIGHLY RECOMMEND.
Excellent quality, easy website ordering, prompt delivery, fair price!
Fast delivery. Wife LOVED them. Thank you.
I didn’t expect a text informing the order I placed has arrived. Great way to go above and beyond.for you’re customers. Keep it up!
The flowers were beautiful even with the changes that had to be made. We ordered around 8 a.m. and they were delivered before noon !! Love Riley's
Beautiful flowers and prompt service! I highly recommend.
My fiancee really liked the flowers and thought they were gorgeous
More beautiful than the picture!
It was easy to order the arrangement online because there was a photo. I received a text when it was delivered to the patient. Timely delivery. I didn’t see it in person but the recepient loved it. I will use Riley’s again.
We ordered two bouquets from Riley’s online service to be delivered the next day. They called the following morning to let us know they did not have a certain flower, but we’re going to substitute and add to/enhance the order for us free of charge! Riley just contacted us because they wouldn’t look exactly like the picture online. I thought that was so nice! They delivered both orders shortly after (even to one zip code outside of their normal area!) and notified us when they were hand delivered. We will definitely be using Riley’s in the future! Thank you for the amazing service and beautiful flowers!
I order flowers from Riley’s Florest for family events each year and they always deliver beautiful arrangements! Thank you! Jose Trujillo
We will always order from Riley’s. Beautifully arranged, fresh and exceptional quality. Thank you for making gift-giving a joy!!
Very happy with both the quality and the service
More green leaves than expected with Deluxe order. Expected more flowers.
My sister in law said the flowers were beautiful , the roses were large and colorful, and that we picked the right florist!
The flowers weren't like what the picture I clicked on, but they were still beautiful. They delivered the flowers the same day and overall I am very pleased.
The arrangement was gorgeous! Thank you!
I ordered these flowers from Phoenix, AZ. When my aunt sent the picture of the actual bouquet it was prettier than the Internet version. Thank you for doing an awesome job and bringing a smile to my uncle who is sick with cancer at Barnes.
Beautiful, beautiful, beautiful
Outstanding and creative arrangement!
Very nice and thanks for the great service.
Easy to order, and delivery was on time
Thanks,
Ordered online from out of state. Bouquet was lovely and delivered within a few hours. Happy to have found a local business to support.
She loved the bear and flowers
What was delivered did not reflect the image posted on website.
Thank you for getting it together so quickly. Our birthday girl enjoyed it very much.
See you soon-
Mary Kelly
Nice flowers, wrong card.
My wife loved the flowers, delivered with in a hour of ordering.
Awesome! Cannot say enough good things about these guys. If you want expert service, beautiful-long-lasting, fragrant arrangements, you MUST check them out!!
The floral arrangement that my mother in law received looked NOTHING like the contemporary, clustered image shown here. It contained KALE, lilies, and turkish carnations (ALL NOT PICTURED). There were ABSOLUTELY NO roses or hydrangea utilized at all. The only thing they did add were a few (like two) tulips (not even parrot or fringed like shown) and a couple of phalaenopsis orchids. The arrangement was poorly constructed and not at all what I ordered. These people should be ashamed of what they produced for the cost of what I paid for this piece. I understand some flowers are seasonal and sometimes must be supplemented; however, roses and hydrangea are pretty standard and accessible even in your local supermarket. There is simply no excuse for what the recipient received.
Beautiful arrangement, I’d give a 4 1/2. The vase was cylinderrical instead of square as the photo depicts. The important thing, is he will never know and loved them. :)
The angel was beautiful. It arrived the same day I placed my order. I felt the price was reasonable for the size of the statue. The person I gave it to just loved it. I would definitely purchase from you again and tell my friends and family about your flower shop.
Beautiful and tasteful arrangement. Exceeded expectations
I live in New York. My daughter is in St Louis. She’s in the hospital. I ordered flowers to be delivered. Less than 2 hours later, she sent a text and pictures of the flowers. I was amazed, impressed and loved the arrangement!!! I would most certainly recommend Riley’s Florist. I’m quite sure I will be ordering again!
I don't live in St. Louis, but I ordered a large arrangement for my mother's 80th birthday who does live there....and boy was she thrilled with the flowers! Thanks Rileys for making her day special! I was also pleased that I received a text when the flowers arrived and email confirmations and updates. I would highly recommend Rileys. THANK YOU!!!
The flowers were beautiful, delivered within 3 hours of my order placement, and the shop was thoughtful enough to communicate (conveniently via text) that though they didn't have the exact flowers in stock, they would make sure the arrangement was comparable. They did not disappoint, and the recipient was the envy of her office.
Super fast same day delivery! Very nice flowers.
Bouquet was delivered on time & very closely resembled the picture (which I appreciate very much!). I've had many other experiences where the flowers do not resemble the picture. Nothing is more frustrating to me than that. Thank you.
Very nice succulent arrangement. My daughter loved it. And delivered a bit early, which was fine.
The flowers looked exactly as ordered and were delivered promptly.
Excellent product AND excellent service!
Arrived swiftly and my mother loved it!! the vase wasn't green as shown in the photo however. (not a big deal but definitely something to consider)
Absolutely beautiful flowers. Delivered on time for a last minute order. Thank you so much.
Same day delivery! Showed up beautifully for my friends birthday. Thank you!
The flowers were so pretty and they delivered sooner than I had expected for same day! I will definitely use them again!!
Greatly received for my aunties birthday really made her day especially as I ordered it from the UK.
Everything was easy and executed perfectly. Easy ordering and great communication throughout.
Was disappointed with how it looked
Was mix of red & white flowers not all red like photo
Roses looked a bit tired
My mom loved her flowers! Thanks Rileys!
Best prices around and same day delivery. Flowers were beautiful.
Exceeded my expectations! Flowers turned out great, were delivered with care, and arrived within the time specified. Highly recommend Rileys Florist.
Very expensive and high delivery price for what you actually receive . We were not that far outside the delivery area. Could have been a bit more flowers included... 74.00 total ? A bit over the top.
I’ll be using Riley’s florist in the future. You don’t know how happy I am that my mom was able to receive her flowers same day. They were beautiful and service was amazing. I’ve already told my family to use your services.
The flowers were pretty, but the delivery was poor. They were left on the front porch by the door with no card. No one knocked on the door, and they were almost knocked over when the screen door was opened. Second delivery issue in a months time span. Not very happy!
Went very well, thank you!
OMG the flowers were gorgeous, just like the picture. Delivery was unbelievable, probably in 2 hours after I ordered. Thank you so much!!
Beautiful arrangement and prompt delivery to the hospital. I ordered online and was very happy with the service. Thank you
The flowers were beautiful and really helped cheer up my friend who recently had surgery! Thank you for the quick next day turn around and delivery. I will definitely become a repeat customer!
The florists were so helpful, and they went above and beyond to ensure flowers were in my friend's recovery room! Thank you, Riley's! I will be using you anytime I need to send flowers in the St. Louis area.
I wanted my Mom in law to receive exactly the same arrangement of flowers as in the picture. When she sent me the photo of them, the colors looked completely different from this rose pink palette. Also, I ordered strawberries dipped in chocolate to accompany my gift and she received a box of milk chocolates.
Thanks for delivering the flowers in perfect condition!
Beautiful arrangement of roses and balloon. Chocolate covered strawberries were really good. Delivery person was very professional and courteous. Easy ordering via online website. Will order again.
it was my first time to made an online order with rileysflorist. very disappointed!!!! I paid $92.77 ordered "Best Valentine's day seller Rustic Rose" for my boyfriend. it didn't look like the picture on yr website(the flowers should be in the wood box but you put the flower in the vase!!!) such a deceitful company!!
The flowers were perfect. My girlfriend was thrilled and the envy of the office. Thanks!!!
Everything was great - ease of ordering, delivery, etc. However, there were only 11 roses in the dozen I ordered!
Beautiful product, timely delivery
The flowers don't even closely resemble what I ordered. Exceedingly disappointed!!!
Excellent flower arrangement and top shelf customer service!
The flowers were beautiful!! Delivery was perfect! Couldn’t have asked for anything more. Thank you Riley’s Florist for a great job!
Croley Insurance
Perfectly presented Tulips.
My friend that I sent these flowers to said they were so beautiful she just loved them. Thank you for your great arrangement
Great flowers but the vase was nothing like the picture
Purchased flowers two years in a row. Great customer service and reasonable prices!
I wanted to send my sister-in-law some flowers -Just Because. Living out of state, I looked on line for a florist nearby to purchase from. I was very pleased with the arrangement and so was she. Thanks for putting together a very thoughtful arrangement and most importantly, giving her something to smile about when she was not anticipating it. Great Job!
I was very pleased with the product received. It was beautiful!
Absolutely stunning. My fiancee wasn't expecting the delivery and you guys delivered above and beyond. Was so big she couldn't take home with her in the car. I think it made her evening. Thanks a lot; perfect timing of delivery too. I'll definitely be doing business with Rileys Florist again.
My order was exactly like the picture. I know hard to believe but true. Couldn’t have been happier with they way they turned. Welll I guess that’s not true would’ve been happy going to where these flowers grow and pick them out myself. Awesome flowers, truly
Super accommodating, friendly - very well organized business - went beyond my expectations!
Thank you -
Ordering online was a breeze. Seamless notifications and Quick fast timely delivery! Love it!
I was very impressed with Riley's. I placed my order in the morning and it was delivered in less than 3 hours. The arrangement was beautiful.
i couldn’t be any more pleased with the arrangement I ordered. It far exceeded my expectations.
Fast and quick! Product was what I expected
The most stunning bouquet of flowers I have ever seen...exceeded my expectations! Identical to the photo (if not better in person) which I've never experienced ordering through other florists/companies.
I ordered these and they were delivered the next day, which was amazing as it was two days before Xmas and many florists quoted 26/27th as nearest date.
On the downside the arrangement wasn't like the photo but I guess being close to Xmas day some of the flowers would have to be substituted!
My niece was thrilled with them and put a picture on Facebook for me to see.
Well done Rileys,two happy people :)
The recipient of the holiday arrangement was very pleased.
As i am Belgian , still living in Belgium, i had no idea how my order would turn out. The Lady (living in ST Louis) was very happy with the flowers, she even looked up the picture of the flowers on your website and said to me, that in real, they look even way way gorgeous. She send me some pictures, and yes, they do
Thank you for the correct delivery, and it is very appreciated you take proud in your work, TY
Thank you for such amazing service, prompt delivery and a beautiful arrangement. Everything was perfect!
My daughter loved the flowers!
I had to change the delivery address and it was done in record time.
Will definitely be calling you again.
These were gorgeous! They look better than the picture.
Quick fast and easy beautiful arrangement
Everything was just right. The flowers were just like the picture. The delivery was on time. The on-line price was very competitive.
We ordered two of the very large ponsettias. They are absolutely beautiful. They are in the lobby of our office and we are getting so many compliments on them.
These are beautiful! I went to order flowers from one of the Big online providers and for some reason they wouldn’t deliver on the day I needed. A quick google search and done! Riley’s hand delivered a gorgeous bouquet right to her office.
My mom and I live in different cities, so I was a little nervous ordering flowers for her birthday from a place I didn’t know. However, my mom said that her flowers were great, and days later it still looks fresh. She was so happy with them. I was also happy with the great customer service (whoever I talked to on the phone was very nice). I’ll order from Riley’s Florist again next time. Thank you!
The flowers were beautiful!!! My sister loved them!!!❤️ Thanks so much!!!
I chose this florist because it was near the place of delivery. They arrived within a couple of hours of my order and brought a big smile to the recipient! I don't know what the actual flowers looked like, but hope they were close to the picture. I liked that there wasn't a delivery charge. Very Nice!
This plant was missing the roses like shown in the picture. Very disappointed.
Great flower arrangement, seamless ordering on-line and on-time delivery!
The flowers were completely different from what was in the picture
Loved them!! Just as advertised
Amazing bouquet, free delivery and good price.
The flowers were absolutely beautiful!
Ordering online from Rileys was super quick and easy. The arrangement we ordered was gorgeous, and the free delivery was an awesome bonus!
Riley's did an amazing job!! Highly recommend!!
Purchased the lowest option (didn't upgrade). The picture I got back from the recipient was much better than I expected! The picture on BloomNation was great and that's why I chose the arrangement (and price) but what was delivered is absolutely beautiful! Gorgeous! Extremely pleased customer and recipient!
Excellent quality with plenty of buds! Delivered at the time requested and followed directions well.
On time and exactly as described with a great selection of flowers. Would definitely use them again.
I don’t usually write reviews but this place was amazing.
Wonderful experience using Rileys Florist! The blooms they choose were beautiful and fresh, and the ability to know when they were delivered was amazing! I will definitely be using them for future floral arrangements
Beautiful arrangement and delivery. Great job by Riley Florist!
The flowers looked even better in person than in the picture. I received a confirmation email and text when the flowers were delivered. Customer service and product was great.
I am very pleased with the service from Riley’s! The flowers were beautiful and were delivered in perfect timing. The ordering process was very easy and simple. I would definitely recommend them to anyone!
Amazing customer service! Shout out to Dan the Deliveryman for being so helpful and courteous when making the delivery for my order.
Amazing & beautiful experience
Flower arrangement looks beautiful, grandma loved it, great service/delivery!
The flowers were gorgeous! Thank you!
website was easy to use - i was disappointed that my delivery didn't make it to its destination by the 3pm time I requested. I paid for 'same day' delivery which I got, but not by 3pm at that address. My recipient had left her work place by then and didn't get the flowers until this morning. But by all accounts there are lovely. Haven't seen them myself.
Ordered fall flowers from the webpage with a personal card and delivery instructions. Everything was delivered as directed. The recipient loved them and I was able to see the actual flower arrangement via phone pictures...it was beautiful.
Perfect for my mom's birthday!
I ordered a mum to be delivered & they did an amazing job! It was absolutely gorgeous & was delivered the same day I ordered. I highly recommend Rileys!
The flowers delivered were beautiful, and just what I ordered. The delivery was timely. Great job!
I requested this basket for a retirement luncheon but noted I needed it in a male version. The basket I received was perfect. Riley's always delivers on time and a beautiful product. I have another retirement on Friday and will definitely use them again! Thank you Riley's!
I assume the flowers were nice (I have not seen them), but the delivery was fantastic. I gave the wrong address and the delivery man called me and I was able to tell him the correct address. Friendly and efficient. Thank you!
I was told by my lady that the delivery person was awesome. I will be using Riley's again.
Excellent customer service and products as always!
Thank you so much! My grandmother loved the arrangement so much that she called you to tell you so. It meant a lot to me to be able to send something she loved so much for her 92nd birthday.
All was great. My wife was very pleased.
They arrived perfectly and on time!
It was late! Ordered a delivery for the 6th, didnt arrive until the 7th. :(
The bouquet arrived just hours after placing the order! The bouquet was not like the picture, I'm assuming because of seasonal needs, however it was even better!! They put a gorgeous and unique bouquet together for a friend of mine who needed it the most. Thank you and I highly recommend this florist!
everything was delivered on time, exactly the way I wanted it.
My wife loved the flowers. They are beautiful and very colorful! Will definitely use Riley's again and I highly recommend them.
Your website was easy to navigate and ordering was a breeze. The arrangement arrived early the next day and was beautiful
Thank you so much
The recipient absolutely loved the arrangement! Thanks Rileys!
My Grandma just loved her Flowers. Chino did a awesome job
The flowers came out great and I couldn't be happier with the amazing experience
Thank you so much for your wonderful flower arrangement and clear communication! I originally ordered an arrangement online for a friend's birthday; however, due to the holiday weekend, the flowers needed for the bouquet were unavailable. Someone from Riley's called immediately to inform me of the situation and asked if she could create a different arrangement to rectify the minor problem. Needless to say, after seeing the arrangement, I was VERY happy with the product and my dear friend was presented with a lovely surprise. Thank you very much for your wonderful service and care.
I live in Chicago and a loved one passed and couldn't be present to be with family. I wanted something that expressed how she was and how much love surrounded her and these folks nailed it. Ordering online was easy but what made this experience truly amazing was text messages of when they received my order and preview pictures and an email of when it was delivered. This really put my mind at ease. They really outdid themselves. It was more beautiful than the online picture. Thank you for all that you did! It means a lot.
Great service and on time thanks!!
Thank you-- these flowers were perfect and looked exactly like the photo! Absolutely will continue to use Rileys Florist in the future!
The basket disk garden was beautiful and the service was outstanding, fast, correct and spot on!
Great experience with Rileys! Everything looked as pictured and all five arrangements were gorgeous! Received lots of compliments at the event where they were placed! Thanks!
Beautiful arrangement and delivered on time! Thank you Rileys!
Terrible, I ordered all Rowe bouquet - based on the pic - and it arrived for my friend with cat tails and tons of filler. I did not want filler; the pic indicated no filler. We are extremely disappointed and will not use this florist again!
Exceeded all expectations ! Arrangement was beautiful, recipient was very impressed and delivery very punctual.
They didn't have the plant I ordered. And they did not tell me what they were going to send they just said "it would be better then the one I ordered."
Wonderful customer service, arrangement arrived as pictured, the online ordering process was seamless, and I will be bringing my business to Riley's for all future floral services in the St. Louis area.
I placed an online order and the website was very easy to use. After I submitted the purchase, I realized I had made a mistake in the order, and sent an email after hours. The staff at Rileys Florist promptly responded and assured me they would fix my mistake, much to my relief. The arrangement was delivered the next day and was beautiful. I was impressed by the prompt and courteous service at Rileys Florist, and would definitely go there again!
Beautiful flower arrangement! Needed a local St. Louis florist and was pleasantly surprised by the amazing and beautiful arrangements available!
This basket was so beautiful! The actual basket will be something that can be used again- it was a cone shape and woven. The plant was giant and perfect! It came with a stand so it could sit on the table.
I highly recommend this!
My mom absolutely loved her Mother's Day Spring Sunshine Roses! As long as she was happy about them so was I! As a member of the Air Force currently stationed in Japan I wasn't able to hand deliver these to her myself so Thank You for helping me make my mom's Mother's Day special.
The flowers were stunning. With less than 24 hours notice, Rileys Florist delivered a beautiful bouquet on Mother's Day. My mom was over the moon! Thanks so much!
3rd time ordering from Riley's, and for the 3rd time I'm completely blown away! Mother in law was in awe. She said they were the most beautiful and unique bouquet shes ever seen! Thank you so much!
This was an awful experience! I paid $87 for you to deliver my 70 year old mother dead and wilting flowers on Mother's Day! I even upgraded the bouquet. She sent me a photo of the bouquet that arrived and I was appalled. At least 1/3 of the flowers were dead and completely wilting and already losing petals! In addition, the bouquet looked nothing like what is pictured here. You filled it in using cheap flowers. Please reimburse me or deliver my mom a new bouquet of fresh flowers that is valued at the $87 I paid.
Rileys was awesome! They took my notes from an internet order and never had to call me. Delivered them to our hotel and had he concierge put he flowers in the room before arrival. Great job and well worth it.
I did see the presentation personally, but, the recipient of my gift was pleased and from the visual I saw it was a good likeness.
Great but I would have liked if you added the senders name without it being included in the note.
Delivered as requested, very colorful, well received and appreciated by the recipient.
Thanks
Tad pricey but great deilivery job as getting the flowers to her room was a hassle. All around very pleased and super easy to do as I ordered them at 8:30 at night since I work night shift. Good job! Will continue to use this company in the future
As someone from out of town, trying to get my mother a birthday gift was kind of hard. Luckily, Riley's Florist was there to help! Their online website was easy to navigate, and the total was far below the competitor's price. My mom loved the flowers, and I will definitely be using Riley's again!
A seamless experience to deliver flowers!
Thank you for your very easy ordering process and free delivery! We sent flowers to a co-worker attending a conference and the flowers were beautiful.
Flowers looked much better in person than in the picture! She loved it! And the note was handwritten, which was a nice touch!
The flowers arrived quickly and in perfect condition for the occasion. Thank you very much for such a job well done!
Excellent service in a timely manner! Thanks josh
I ordered this basket for my friend for her graduation. Customer service is very nice. They helped me to change the words on the card and contacted with my friend for flower delivery. She was not at home then, so the delivery was rescheduled. I was so surprised that red ribbon and red flowers are added to the original design to adapt to my special request. My friend was very impressed with the special decoration. Great service!
Beautiful flowers and delivered on time! Will recommend to other people!
I placed the order from another state and they were delivered and beautiful!
Thank you
My wife and I are repeat customers at Rileys - we are always very happy with their beautiful flowers and quality arrangements. We highly recommend them!
I live in Indiana and my mother in-law lives in Missouri. She was very ill and hospitalized. I couldn't make it there so I used Riley's to send her flowers and a card. She was soooooo happy. She said the flowers were very beautiful and she was very pleased with the card. She asked how was I able to find a card that had such touching words in it. I told her the company allowed me to type what I wanted written in the card. It really brought her spirits up. It was all at a reasonable price. A small amount to pay to brighten a loved ones day. Especially when you can't be there but need to make your presence known. I will definitely use them again and recommend to friends.
Excellent! Exactly what I wanted and delivered when asked
Thanks so much for all your help with flower arrangement. It is stunning!!!
I have not spoken with the recipient, but I am sure it was perfect as always.
I do have a request. Is there anyway for a repeat customer to set up an account? It's a bit annoying to key same info every time I place an order.
I ordered a floral arrangement for my daughter, who was in the hospital. It was sent promptly, and when she sent me a photo of it, it was even nicer than pictured. I was ordering from out of state and I'm really pleased!
She loved the flowers , looked great no issues with shipping
The actual arrangement was more beautiful than the picture. The recipient loved it. Great quality and service for the price.
Beautiful arrangement. This was one of two orders. Two of the most amazing arrangements they had ever seen. Quite a compliment. Thank you for that. Exceeded my expectations. Highly recommended. Excellent communication.
Marge at Rileys created quite a masterpiece with this arrangement. The recipient was more than impressed, as was I when I saw the flowers. Thank you for making a special occasion "extra special".
The flowers were delivered very quickly and were very pretty. My only complaint is they forgot one of the names I wanted on the card. Even in my confirmation email it had all the names on it.
These flowers were even more beautiful than the picture!!!!
I ordered a flower arrangement for my Mom and we both were absolutely blown away when it arrived. It was beautiful and beyond my expectations. I've spent high dollar on flowers in the past that don't even compare to Riley's work. From here on out I will only be ordering from here!
The flowers were delivered on time and looked as advertised on the site. Great to see such high quality from a local business. Would use again!
These were for my grandmother's 94th birthday. She couldn't have been happier! Thank you for making her birthday even brighter!
Flowers were very fresh and beautiful!!
I am sending in a new (much better) review. I did not get my flowers delivered, as my friend was discharged earlier than I expected. But, I was refunded and when I did phone about this, I was spoke to very politely, and they followed up on my refund, which was done in a timely manner. I plan to use Rileys florist for all my St Louis area flower deliveries in the future. thank you so very much!!
The arrangement that was delivered was lovely, but there weren't any hydrangeas in it, as far as I could tell from the photo the recipient sent me. In fact I don't think any of the flowers in the pictured arrangement were in the delivered one. But I think they did a great job of capturing the spirit of the arrangement. The recipient was pleased.
They did such an amazing job on my arrangement. Thank you
The order was supposed to have chocolate covered strawberries. It had chocolates instead. Big disappointment.
Ordered 5 days before Valentine's Day, order not delivered until 2:45pm to a work place that closes at 5pm. Flowers did not last 5 days. Very disappointed.
Extremely disingenuous web advertising. The flowers look nothing like what I ordered. Not only that, but I upgraded to the "deluxe" bouquet and they didn't even put roses in there as pictured. For the price ($98 with tax and delivery fee), I should have received a dozen roses. It looks like something I could have picked up for $14 at the grocery store.
I also asked in the order that they be delivered in the evening. Instead, they were delivered at 10am. Tried calling and only got a recording saying they weren't taking anymore orders for the day.
Very disappointed.
Had an issue with the website not completing my order probably due to high volume, but I called and they said they'd check it out. I got a call back about 20 minutes later saying my order went through and a text came after it was delivered. I'd definitely order again.
Unfortunately, the Valentines Day Flowers that were delivered were not remotely close to the picture and description. I understand the substitution policy and that it is the busiest day of the year, but to state online that it will resemble the picture of a dozen roses and deliver only 6 roses, that are hidden and barely visible in the arrangement, makes me feel ripped off. Won't purchase here again.
I really appreciated getting a personalized text letting me know these were being delivered. My girlfriend loved them and was the envy of her office, thank you!
I have ALWAYS had the greatest experience dealing with Rileys.
Product and People have always been of top perfection!
Judy Davis
Love Riley's! Can always depend on great looking flowers and outstanding service!
The flowers were better than pictured! Long, bright, beautiful red roses in a glass vase arranged perfectly. What topped it off was the hand written note. I thought it would be printed like the other places, but it wasn't and that it made all the more special for my wife, who thought the flowers were perfect. Thank you!
The flower arrangement was better in person. Loved it. Thanks so much.
Been using Riley's for 20 years. Always great quality and fantastic service.
I emailed you back on the day she got them and sent me a picture of them, I guess you didn't get it? Everything was perfect thank you.
I went in to more detail the first time, maybe you can find it.
Exceeded my expectations! Flowers were beyond beautiful! She was thrilled. I give them a huge thumbs up and will order from them again.
Thanks!
My order was delivered right on time and beautifully done. A little bit different from the photo, but equally lovely. Thank you!
The arrangement was beautiful and was everything I expected.
I ordered flowers and the recipient reported to me that he had not received them. When I contacted Rileys he was apologetic and imediately took care of it and even delivered an upgraded bouquet. Fantastic service!
My cousin loved the flowers and I thank you for the prompt delivery. 10 thumbs up!!!
Thank you for the prompt delivery..my cousins loved the flowers!! Thank you again!!!
In just an hour, I ordered flowers for a Soulard friend online and received email confirmation of their delivery. The price was very reasonable and talk about amazing customer service! Thank you, Riley's and I'll be ordering from you again.
Flowers were delivered on time and looked just like the photo.
Friendly and helpful staff. Beautiful bouquet!!!
The recipients of this arrangement spoke of it in positive terms. The flowers were fresh and the accents chosen gave it a real Christmas message. Thank you for putting such a eye catching piece together.
The flowers looked exactly like the picture. I couldn't have been more pleased.
My Grannie was very pleased!
Beautiful piece for the holiday season. Very quick delivery and easy on line transaction from overseas. Thanks!
Great service. She said the flowers were perfect.
Ordered on line & delivered within several hours. Very nice service.
I initially ordered from here because the site offered free delivery. Naturally they don't deliver everywhere for free, so make sure your area is included. Don't be like me. Lol. I missed that my area wasnt included and sent an angry email. I realize now that it was my fault for not noticing the shipping charge. It's perfectly understandable that they are unable to ship everywhere for free. The flowers they sent were amazing and my girlfriend was very pleased. She said they were her favorite ever! I highly recommend them.
Great experience! I decided last minute to send flowers to my mom. I ordered them at 11:30 PM and I wanted them to arrive the next day. They arrived to my mom the next day before 1 PM and she loved them! Very happy with the fast and efficient service. Highly recommend!
Recipient just raved about it!!!! New blossoms coming out 5 days later!
The flowers were beautiful! My family enjoyed them as a centerpiece this Thanksgiving.
Ordered on line mid day & was really impressed that the flowers were Delivered the same day. Did see a picture of what was actually delivered & was very disappointed to see that the flowers looked nothing like what I thought I was ordering. Wasn't happy with overall experience due to that.
We needed flowers for a sick friend in Soulard and it was so great knowing that we were using a local business, free delivery and the entire transaction, from order to delivery only took a few hours. Amazing and she loved the flowers! Thank you, Riley's Florist for being a great Soulard business.
Online ordering was great and the quality of service and the bouquet was fantastic!
My Parents were so Happy, Thought it was Gorgeous!!
Awesome bouquet of flowers. Girlfriend loved it for her birthday and everyone loved it in her office. Really unique
I love the service and I will be using them again
The online ordering was easy to use. I had a last minute delivery address change and they were extremely friendly and accommodating. Would definitely recommend and use again!
Thank you! The flowers for my boss were lovely and I really appreciate the extra mile you went to deliver to her home when you found out that she had been released from the hospital. This is the second time I have used Rileys and I will definitely do so again.
The flowers were beautiful! Thank you for accommodating the last minute delivery address change. Will definitely use Riley's again.
Riley's Rules!
I've been a loyal customer for 10+ years. Riley's Florist always delivers timely and high quality arrangements.
Thanks for keeping my wife VERY happy.
- Al
Flowers are great, delivery was timely. When ordering, I requested a call prior to delivery so that we could ensure someone was home to accept. That call was not received.
This was such a beautiful and easy transaction. This was my first time ordering flowers and it will not be the last. This place truly has earned a new lifelong customer!
Great customer service and the floral arrangement was superb!!
very please with your servers thank you. indelicate jasper
The flowers were beautiful and delivered very promptly! Thank you so much
The flowers were stunning. A large bouquet of beautiful fall flowers with unique accent pieces. Absolutely perfect!
I would like to thank you for the beautiful arrangement you delivered for my wife's birthday. She was amazed at the colors and various types of flowers. Arrangement was more than I expected. Awesome job! Thank you!
My go to place for everything fun and floral - Linda Johnson
Quick delivery, no fee and she loved the flowers. Thank you!
Wonderful, on time and very pretty. Ordered from a state away for Mom's birthday the day before and they were delivered by noon the next day. Mom loved them. Added a balloon for extra sparkle and also a card. Great job! You saved the day!
Beautiful and fragrant flowers with timely delivery
Price was right. Ordering online was a breeze. I did not see the actual arrangement because I sent it to a friend, but she said it brightened her day!
This is the second time ordering from Riley's and I cannot say enough about how beautiful the bouquets have been! Both recipients have been blown away with the arrangements! They are simply stunning! The staff is always so friendly when I call too! Highly recommend! Thank you, Rileys!
I requested same day delivery and they got it there. Product was just a pictured, even prettier! Really brightened a 10 year olds day in the hospital. Thank you!
I had these flowers delivered to my wife for her anniversary. Now, I know literally nothing about flowers, but when she brought them home even I said, "Holy S*#t! Those do look good!"
Well Done!
Awesome workers, I called several times and always talked to a nice person who was able to help me. I needed to change the address of the delivery and you guys were very helpful to me. I am thoroughly pleased with your customer service and the experience I've had. Thank you.
Amazing customer service and the bouquet was BEAUTIFUL. Exactly what I wanted. I am so glad I chose Rileys.
I put in an order at 11pm and the flowers were delivered before noon the next day. My sister loves them and is very content with the arrangement.
Thanks!
RILEY'S always provides the highest level of customer service and never fails to exceed my expectations. Their blooms are the healthiest I've ever seen, and stay fresher; longer than their closest competitors. They are professional, prompt and always courteous to the needs of the customer. I won't shop anywhere else.
My girlfriend loved your flowers, and I am very impressed with the customer service! I called to request that it get delivered two days earlier, and they did it without hesitation! I will definitely buy from Riley's again
Riley's Florist was wonderful. I ordered online and had free next day delivery. The flowers were beautiful and fresh, and the flowers were delivered as expected. I was very please with my experience. I would recommend them and plan to use them again!
The process of ordering was smooth and easy. I also appreciated how affordable the beautiful arrangements were. Also appreciated the text message update I got regarding the delivery. Will definitely be using your service again.
This was my second purchase and both were amazing! Delivery is fast, and flowers have a great shelf life. Will reorder.
I had a wonderful experience with Riley's! They went the extra mile to text me when they delivered the flowers. I would suggest them to anyone for any occasion!
I really thought that a little more effort would go into the presentation of this arrangement. There were a good bunch of flowers, but they were just tossed into a cheap vase with no ribbons or anything. You would think for $100 dollars plus $12.88 shipping, this would have been a pretty special looking piece of work. The money for this was donated by people that were originally donating for this person's last chance to go to the beach. The purple was for pancreatic cancer awareness. She would not have wanted traditional funeral flowers. Please take this as constructive criticism and not just an angry letter.
Just wondering if it is common practice for your delivery person to just leave the item on the front porch if no one is home to receive it? That's what happened to my order. A text was sent to the recipient telling her that the flowers were left on her front porch. Everything worked out because she was able to leave work and go get them. Would it not have made sense to call her and ask if this was acceptable or possibly deliver to another location which, just happened to be a block away?
BEAUTIFUL!!! My friend loved them. I was in a time crunch- ordered around around 11:40ish and was hoping it would be there before 2pm, but wasn't super optimistic. IT WAS THERE BY 12:50!!! I was so happy. She loved them. 100% recommend, so glad I used a local company rather than a one of the chain ones I was looking at!
I had specific instructions on my order and they were all met! I was very pleased with how the order turned out.
We needed to have a very quick delivery for a memorial service. We ordered at 3 in the afternoon for a delivery before 11 am the next day. They did it! And the flowers were so beautiful, they were put on the altar of the church.
Flowers were very beautiful.
Every time I order through them their products are great! I definitely recommend them!
Amazing! Thank you! Speedy, free delivery!
Great and speedy service. Very professional and no problems reported.
Beautiful! Better than the picture and super-fast delivery. Thank you!
All good , delivered right on time, flowers in vase with water already in it!
I messed up and filled out my address for the recipient instead of the correct one in another state. I called and they corrected it asap but somehow the zip code was wrong. They caught it and called me to confirm the correct one. Flower's and service were amazing. Highly recommend Riley's to anyone who demands superior service and personal attention!
Online ordering was SO easy, my flowers were delivered the same day and they were BEAUTIFUL!!! I also loved that I received an email confirming my order and an email when my flowers were delivered. Wonderful experience, I will be a returning customer!
Absolutely in love with the flowers that were delivered to my mother in law! The Bouqet was stunning and really stood out compared to the others she recieved!
Even prettier than this picture! I chose Riley's over Walter Knoll b/c Riley's had more of a variety for funerals than Walter. Delivered on time and beautiful!
They were delivered on time and my aunt loved them. Thankyou so much
Fantastic. Flowers were fresh delivery on time. Beat expectations.
Excellent quality flowers and wonderful arrangement.
Oh my god thanks for getting the flowers to my sister at a perfect time. She was extremely sick and it made her day! Thanks
Perfect execution of service.
The arrangement I ordered for a friend's visitation and funeral was delivered on time, with no issues, and was absolutely perfect. The florist went above and beyond, even texting me a photo of the arrangement before delivery to ensure I liked it, due to the fact that some of the flowers had to be substituted. Everyone was talking about how beautiful it was!
I did not get what I ordered. I called twice and while I dealt with very pleasant people both times, and I gave them two chances, I was told I would get a call back both times but no one returned my call. I consider this to be VERY POOR customer service. Choose another florist--there are more choices in the STL area. Unfortunately, Riley's did not meet my expectations.
Very helpful with communication during the order! Have used multiple times now and each has been a great experience.
They delivered within hours of placing my order! Wonderful service!
Ordered an expensive bouquet, and the bouquet that was delivered looked absolutely nothing like what we ordered. Even had different flowers in it. Highly disappointed, felt like a waste of money.
My granddaughter to whom I sent the flowers called and told me how beautiful the arrangement was. She was very pleased and grateful for it. Therefore, I am pleased.
The flowers were very nice, however instead of being surprised by flowers she was surprised from a text saying that her flower delivery would be ten minutes late.
I was very pleased with my purchase experience with Riley's Florist. I had ordered azaleas but the florist didn't think that the plants looked as good as she wanted them to look. She called and asked me if I would mind if she substituted hydrangeas for the azaleas. She sent a beautiful hydrangea plant to my sister. It turned out that hydrangeas are her favorite flower and she was thinking of buying one for herself. I recommended Riley's Florist to my brother since I had such a wonderful experience with them.
Mom loved the flowers. Thanks.
Excellent same day service. You guys were there for me when I needed you. You guys were very professional and polite. Excellent rates for the quality and delivery. You guys are my new go-to florist.
I accidently ordered flowers for the wrong date. I immediately called and they instantly agreed to have them delivered on the day I meant to chose--which was the Thursday before Mother's Day. I was very appreciative of their wonderfully accommodating customer service!
Rileys Florist accommodated my last minute request. Great people to work with.
Lovely, perfect for Father's day!
I would like tio express my thanks, my wife received the flowers and was suprised. The service was great, the flowers really look good and the aroma is amazing. Great job! Thanks Richard
I was very pleased with the free delivery, speed of service and quality of product. Thank you Riley's!
My wife loved her flowers. They were beautiful and they were delivered timely. Thank you.
My wife was at the conference in St. Louis during our anniversary. Ordered thru Rileys website. Excellent service – took less than 5 min to order. Same day Sunday delivery. I have not seen the flowers, but my wife was pleased.
I ordered the flowers through Riley's website; which I thought looked very nice! I ordered them for a friend who just had a baby and was returning home with her new daughter that day. So the date was important to me! Soon after I received a text saying they were running low on flowers and wondered if it would be ok if they made some adjustments. I was uneasy with this idea as it's hard to imagine what they'll deliver vs. what I paid for (~$80). The text explained the arrangement would instead have 5 sunflowers, and then the other flowers you see in the photo. I asked more questions and the only reply I received was a "yes" then later assurance that it would be exquisite; every after I asked for further explanation that I could be assured she'd be received what I actually payed for. I went ahead with it because the date was so important to me. My friend received the flowers later that day and sent me a photo to thank me . The arrangement looked like a much lesser version of the photo of what I ordered, let alone the "deluxe" that I paid to upgrade to. I still certainly appreciated that they did same day delivery, I just feel that I did not receive the appropriate amount of customer service nor product for what I paid.
This arrangement was for my mother. Beautiful and arrived as expected. Thank you!
I ordered flowers last minute for a funeral and they made it there on time. Everywhere else that I checked couldn't get them there until a day later and they were more expensive. I am very pleased with rileys florist. I will be using them in the future.
Beautiful flowers! Great price. You never know what your flower order will look like when you order online, but I have to say I was very happy with the arrangement that was delivered. It made my son's girlfriend so happy!
Only vendor i could find to deliver same day as ordered on Mother's Day! Quality was great too!!
Rileys was wonderful. They delivered right on time and were communicative regarding order details.
I live in Miami and ordered roses for my mother who lives in Illinois. She was very happy.. and so I was over the moon excited about the delivery. Thank you. for your professionalism!!!
I ordered a specific bouquet for Mother's Day. It was a Modern with a Bubble Vase. It was supposed to have Orange Lilly's, Pink Roses and Orange Gerber Daisies. What I got was nothing like the picture. I did receive a message that they had to substitute some items but they assured me it would be more beautiful than the picture. It was not It looked like a bad grocery store bundle it a tall vase. I was very disappointed in my delivery. If you order a specific arrangement that it was you should get. If they can't fill the order they should at least make an effort to have it look somewhat like the order.
I ordered flowers from Riley's for Mothers Day, they got there exactly when I requested with no issues. The bouquet was beautiful and she loved them. Thanks!
They sent me a text updating me that due to availability the flowers would look a little different than the picture but would look even lovelier. They were delivered to my mom on the day I specified and she loved them. Thanks!
Beautiful flowers and great service :)
I will never use them again. The delivery person left the flowers on my mother's porch
Loved everythinf and she loved the flowers....
But really disappointed that this is tiger lilys with the color i wanted.... i did not select to switch them to white lilies.... should have called me to make sure or offer a different color if these were not available. ....
Same day delivery was awesome!
Great, fast, same day service! Thank you!
My flowers arrived on the correct day, and they looked just like the picture. Great job! Pricing seemed a little high, that was the only negative.
Easy to deal with, helpful, and great flowers
The flowers are at a main desk and people were stopping all day to say how beautiful they are!
Quick and EXCELLENT SERVICE.
Great experience! I ordered the night before with crazy demands and they still managed to get the job done! Loved doing business with Rileys Florist!
As always, Rileys did an outstanding job! I use Rileys for all of my personal and business needs. The flower arrangements exceed my expectations every time I order! THANK YOU!
Amazing!!! Ordered last minute and it was delivered same day and absolutely beautiful!
Easy to use website. Delivered very quickly, about and hour after the order was placed. Recipient liked the flowers.
My girlfriend was very impressed with everything- from the quality of the flowers, to the fullness of the arrangement, to the professionalism of the card- great work!
Immediate Response - Lightning fast delivery! Thanks!!
The arrangements are always beautiful... this wasn't an exception! Communication about the order is really great, too. I always get order and delivery confirmation, which is nice.
The flowers were beautiful, they were delivered on time and per my "special delivery instructions" as requested and when I called Riley's for a delivery update, they were very nice on the phone. Very good experience!
Flowers were delivered right on time, easy to order. Got good feedback from the recipient on the look (I never saw them). They were a bit pricey but worth it.
I went online to find something local. Riley's was the only one that I could find, and I am so glad I did! My sister sent me a photo and the arrangement was even more beautiful than the picture on the site. My only suggestion is to review your photos and possibly update them as some were a little dark and/or not as flattering. I wish I could assist but live in NC! Photography is a hobby of mine and I'm familiar with Windows 10 photo editor. You can do so much to a photo to make it super attractive for your consumer. Anyway, not saying this needs done for all, but for a select few. If I can review on your web site or any where else, will be happy to! Thank you for making this such an easy transaction.
Gorgeous presentation and timely delivery ... Riley's never disappoints!!
easy no hassle online ordering, met my expectations with both delivery & exceptional roses, giving my wife an unexpected well deserved surprise! Great Job Riley!
I ordered at 10am and the flowers were delivered by 1pm the same day. They were even more beautiful than the photo. Will definitely order again.
The experience of ordering on-line for delivery to our hotel room was very trouble-free. The delivery reached us earlier in the day than I anticipated where that was a very pleasant surprise. The arrangement is beautiful. Very well done and very happy with the experience. Lane Mousel
Flowers were less than expected. I upgraded to the deluxe and it didn't even look as nice as the standard photo.
Family loved the bouquet !
I was able to place the order online trusting that Riley's would deliver a nice arrangement on time. I was told by the recipient that the flowers were beautiful and delivered when requested. Great job! I will definitely use your service again.
Great service :) thank you I'll be using you again
Excellent price, excellent product. I have a new florist, and I couldn't be happier!
flowers were nice ...card was messed up
Amazing customer service!
The flowers looked beautiful in the picture that my son texted to me (I ordered online from the UK) but sadly the wrong balloon was sent. It was no big deal but meant that the order wasn't perfect.
Thank you very much! I heard from the recipient that the arrangement was amazing!!
Beautiful flowers, timely delivery, perfect thank you
They delivered the arrangement within a few hours. I'm in Va and I really appreciate all that they did.
Delivered quickly. The recipient loves them. Thanks
Great experience. Recipient of the gift was extremely please. Thank you
Lovely color variety and arrangement. Will definitely recommend. Ease of ordering and timely delivery makes Riley's a cut above the rest.
Ordering was easy and delivery flawless.
My husband said the roses were beautiful.
Beyond exceptional service. My preferred florist.
Ellen
Loved the flowers and they portrayed my sentiments exactly - thanks Riley & crew!
I was extremely impressed! My niece had a baby on Friday night, and I wanted to get flowers to the hospital before they released her. I called Rileys Florist, and they said "no problem, we will get them there tomorrow". They flowers were even more beautiful than the picture. You can tell they took the time to make the arrangement extra special, and delivered so fast!! It was even better than the picture! Thank you Rileys!! I'll definitely be calling again! :)
I chose Riley's florist because it was local in St Louis and was offering free local delivery which was very appealing, especially since delivery fees can get outrageous. The process to order was a breeze. They sent me an email with my confirmation and also emailed me when the flowers were dropped off. The prices for an arrangement and extras weren't too costly either. I was very happy with this florist and I will order again. Plus, the flowers turned out gorgeous.
Customer service was great, they were a little late in getting the arrangement to the person but I'd still highly recommend them and I personally plan to use their services again !!!!
Timely delivery and very nice flowers. Overall great experience
This did not get delivered to the family the day of the service and I intentionally ordered it locally. I also put it in the instructions on the delivery and if it could not be met it should have been rejected. Please credit my account back since it was not delivered to the family. Thank you in advance! Either that or you can deliver a new one to their new address! It was sad to hear it wasn't delivered during their time of loss. Audrey Bohannon
I ordered on line and the website was easy enough to use. I thought prices were high, but because it was a local florist I decided to go ahead and spend a little extra. I went through the checkout process and all seemed well. The day the flowers were to be delivered I received a phone call saying that the zip codes had been confused so I owed a delivery fee. Now, yes, the mistake was mine, however the website had let it go through successfully. So, possibly a computer glitch that needs to be looked into by whoever runs this website. When I had mentioned that I wouldn't have gone ahead with the order because of the added expense, the person I was speaking to made the statement, 'well, you put the wrong zip code in, so that's really on you.' I immediately followed with, 'How rude could you possibly be?' I was appalled. What terrible customer service. He then went on to say he had the flu and blamed his obnoxious comment on his taking a bunch of nyquil. He then went on to ask for my 14.95 saying again how the mistake was mine. I said I understood that and was getting my card, but went on to express the disappointment in a local business such as theirs. I would never recommend or use them again. He then went ahead and offered the delivery for free. In my opinion he just should have done in the first place because their system did let the payment go through without a problem. And looking at the main page of their website there is NO mention of an extra delivery charge for certain areas. I sure do hope the recipient enjoyed the arrangement.
was on time, delivered the correct day and flowers looked good.
Excellent selection and delivered in time!
I had an wonderful customer experience. Like usual, Riley's was great.
Your flower bouquet more than exceeded my expectations. I ordered the premium and it was definitely worth the extra cost. Day 4 and they are still beautiful.
Everything about this purchase was excellent. Timely delivery and beautiful arrangement.
Rileys always meets or exceeds. If they have a question, they call rather than guess.
Flowers always arrive on time and look remarkable. Only place I buy from in St. Louis.
My first experience with Riley's and it was great. The flowers were delivered in a very timely manner and they were absolutely beautiful. The price was also well within reason as I had did come comparison with other florists in the area. Would highly recommend.
Rick Drake
I purchased this beautiful arrangement for my spouse to be delivered to her office for our official legal 2 yr anniversary. Riley did an outstanding job making sure she received exactly what I ordered. Thank you Riley! You exceeded my expectations! Kindly, Sara Irlbeck
Flowers were beautiful I opted for them to be delivered same day to my wife's job and they were there around lunch time. I highly recommend this company for any flower needs and will be ordering again in the future
Riley's always takes good care of me...never a complaint from the wife.
Thanks!
The flowers were beautiful! The service was prompt. Our daughter was very pleased with the arrangement. Thank you!
The flowers were beautiful. They made my sisters birthday!
Thank you. Will use again for sure!!!
I ordered a bouquet from thousands of miles away for same-day delivery to a nearby hotel in St. Louis and it was delivered without a hitch!
This looks NOTHING like what I ordered. I hate those red flowers... Anthuriam? And would never select something with that in it! I understand you can substitute something similar to the description but I ordered your "Pink Flowers in a Basket!" Not tropical flowers. Really Hydrangea and Anthuriam together? Horrible. Someone needs to make this right.
h
In a message dated 10/16/2015 4:35:58 P.M. Central Daylight Time, customerservice@bloomnation.com writes:
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We really appreciate your business and look forward to taking care of any floral needs you may have in the future.
QUESTIONS ABOUT YOUR ORDER?
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First of all I must say thank you so much. I live in Texas and the flowers I ordered were for a friend of mine I had just discovered had surgery. It is very hard to get to the ones you love so being able to send something to show you are thinking of them was the most we could do. The recipients of the flowers told me they were beautiful so I am assuming they were but what I loved the most was that he got them the same day. If I ever need flowers again in your area you will be who I go through.
The flowers are great and were delivered on time. The only problem is that it not what I ordered? They were still a arrangement. Mike Browne
Excellent - arrived b beautifully packaged and the teddy bear was taken by my granddaughter in two seconds flat.
This was the easiest fastest satisfying experience I've ever done ordering something online , my family was touched by the flowers ,and I was impressed at the speed of delivery, and beauty of the bouquet . Thank you
They delivered the flowers on time. They look nice, and the delivery person was very helpful. There was some confusion on delivery (due to user error), and they were very willing to accommodate my needs.
Great quality flowers. Smell amazing. Delivered on time!
Perfect for my mother's birthday. Love supporting local business.
Worked out well. Our friend is in the hospital in about 300 miles from us. The delivery was prompt and our friend was grateful. Thank you for your service!
The florist made sure my delivery was sent ontime. He even added a few more flowers to make the arrangement fuller. Although, I was disappointed that there wasn't any wicker in the bowl as shown in the picture. That was the main reason why I chose that arrangement.
The delivery was earlier than asked. The flowers are beautiful, and smell amazing. My partner absolutely loved them!!! Would give again. However, I didn't appreciate my tax and delivery charges not being shared with me until after I gave permission to charge my card. Other than that arrangement looked and smelled amazing, and customer service was great.
The arrangement ordered was in memory of a loved one who had passed. The arrangement surpassed all expectations and arrived on time as ordered, who could ask for anything more? I recommend Riley's for any occasion! Thank you, Riley's!
Super fast delivery! Thanks so much.
They made sure to find the flowers even if they were not a available. Thumbs up for that. I paid for same day but since they did not had the flowers th next day they put more. Thumbs up. The problem, they delivered the wrong color of flowers.
Great experience! I ordered my fiancé flowers to her office which is down the road from Riley's and when she informed me, the morning of the delivery, that she was working from home, I panicked. Luckily, I called and Riley's was super flexible and changed the delivery to my home with no problem. Great experience, look forward to buying from them again!
Even when the phones were busy, they called me back within 10 minutes. I very much appreciated the customer service at this company. Beautiful arrangements too! I had a hard time deciding which was my favorite!
I wanted what was in the picture but just more flowers to make it look more grand and that is why I upgraded the arrangement. The florist called me and said they needed to switch out the vase because it would not hold as many flowers and I said that is fine. My sister receive the arrangement and sent me a photo of it. It looked nothing like the photo, yes it had more flowers but not any of the flowers I wanted. It looked like a completely different arrangement! I called back the florist to tell him about it and just said I wanted it to look beautiful and was not getting my point that those flowers were not what I wanted. Clearly he was not listening to me. Yes pretty arrangement but not good customer service if its not what I wanted.
They were so good! They even added extra exotic flowers into the bouquet! It was beautiful, and the guys that work there are phenomenal. I'd recommend to anyone for any occasion!
They were so good! They even added extra exotic flowers into the bouquet! It was beautiful, and the guys that work there are phenomenal. I'd recommend to anyone for any occasion!
It was good. BUT the arrangement in the picture that I picked is different from the one they received. I mean it was more beautiful in the picture. I was disappointed to be honest.
I would like to see on the web site the kind of chocolate I am sending.
But thank you very much the order arrived in time and the recipient was very happy.
I ordered flowers from Riley's for a friend who'd had an emergency surgery. The online ordering was very simple, their website has clear photos and descriptions. Prices were very reasonable and what was delivered was as pictured and just as beautiful. I was very pleased and our friend loved the flowers.
Completely different from what I ordered (not only in quality or the size, but also the flowers delivered have a different color theme, they are completely different flowers and definitely not the deluxe arrangement that I paid extra for.). My note was cut off, so the recipient could not figure out that I sent the flowers. Worst experience - never again.
Not a great experience at all. The website showed that the flowers would be delivered on the same day, and they were not delivered until the following day. To me, this is inaccurate information, and will not be using this florist anymore. If you say that you will deliver it on the same day, then please deliver it on the same day. That's the ONLY reason why I chose you. Unfortunately, you failed on me.
Frustrating. Was supposed to be free delivery, charged $12.99, was told it would be credited by one person then told they can't credit the delivery charge, and it's only free if the delivery is within 5 miles of the store. Maybe it should say that somewhere. And if an employee of the company tells you to expect a credit, you should receive one.
Flowers were delivered fast and they look amazing!
Really easy ordering and very prompt delivery!
Delivery was fast and flowers were beautiful.
Worst experience with a florist. The gentleman was rude from the time he took my order on the phone and made a bouquet I did not ask for. He refused to give me the money back even though it states they have a money back guarantee and I called the day my mother received the flowers. Horrible place with rude people and I will never return.
I received a text from my friend it read the arrangement was beautiful and filled her room with a wonderful fragrance. She said it was really impressive!
Ordered flowers and chocolate covered strawberries for wife on anniversary, flowers
We're not what I ordered and were not replaced with equal or better, and strawberries were cheap bag in a box chocolate. 100% not satisfied, will never recommend or buy here again.
The flowers looked beautiful and my mom loved them! Thanks!
Both orders have been very similar to the pictures posted online, and delivered in a timely manner. Will keep ordering from Riley's in the future.
For mothers day, I ordered flowers and a teddy bear online. According to my mother, the delivery man was extremely friendly, and even with it being mothers day, and my mother living 30 minutes away from the florist, the flowers arrived just before noon. The floral arrangement was absolutely beautiful, even better than the online sample image.
I also ordered a teddy bear to accompany the flowers, but it was not delivered. Normally this would drastically affect my rating, but I called the next day and they promptly refunded me with a sincere apology. Excellent customer service experience.
That, along with the beauty of the flowers, definitely makes up for the delivery mishap. I will certainly use Rileys Florist again.
Great arrangement, delivered right on time. Have used this florist many times in the past, and have never had any reason to stop!
The only reason I selected three stars is because my wife loved the flowers. The arrangement was beautiful, but it was not what I ordered. I ordered the Purple Flowers arrangement and what was delivered was vastly different. Secondly, my delivery date was missed. I order well in advance, but the delivery was not made until late in the afternoon and my wife left her office before the delivery arrived, if it arrived at all. It was very nice of you to deliver them to my house, but I ordered from you specifically so that they would be delivered to my wife's place of work. This is my second order from Rileys. So far we are one-for-two in this relationship. I will order from Rileys again, but if there are any issues, I will find another florist.
I've not seen the arrangement, but my grandmother was delighted with it. I was happy that they did call me to let me know they were using a different case (they didn't do that before), so I'm hopeful it is lovely.
My name was misspelled on the card.
I was impressed with the service as soon as I received an out-of-town phone call from the florist asking if it would be okay for her to modify the arrangement I ordered online. That was very considerate of her, and I wish I could remember her name. When I asked whether the flowers would be delivered that day, she smiled (over the phone) and said, simply, "Of course." And they were. My godmother was very pleased! Wonderful work! :D
Flowers were lovely, and promptly delivered. I could not have hoped for better quality and service.
Thank you.
Beautiful flowers, great staff. Couldn't ask for a better florist.
Very nice experience. They were out of one of the flowers in the arrangement I ordered, so after calling to make sure I was okay with altering it, they made it even more beautiful than I could have imagined. I was happy, my special lady friend was happy and I will recommend Riley's in the future. Thanks!
The flowers received looked nothing like the arrangement ordered from the website. The featured boquet had yellow roses, all-red carnations, gerber daisies and pretty purple flowers. What was received had 1 pink rose, yellow carnations, red/white blended carnations and many "filler" flowers that did not resemble the cute bouquet online whatsoever. The recipient loves the flowers, but they simply are not what was ordered. The bouquet should resemble what's advertised, or the shop should alert the customer of changes beforehand!
The arrangement was simply beautiful and they were delivered on time and to the right location.
The bouquet I selected didn't look anything like what my wife received. Not even close
the service is always good
I am extremely disappointed in the service and delivery. I went for this florist bc it seemed to be individually owned. It was free same day delivery, however apparently I took longer than the 4 minutes I had and was then charged delivery. I immediately replied asking for refund and haven't heard back in 6 days. Two days after they were delivered the daisies and smaller flowers were already wilted. I hoped this would be great experience so I could become a loyal florist.
This is my second time using Rileys Florist and I am a very satisfied customer. The arrangement was as pictured and delievered in a timely manner.
Beautiful arrangement and very happy wife. Thank you
Nice job. Again.
I have used you several time and my daughter always enjoyed the flowers. Thanks !!
The flowers were beautiful although pricier than most florists. The one major downfall is they forgot to put who the flowers were from!!! Good thing I saw my friends post about getting mystery flowers and I was able to tell her who had sent them..
I live in Palm Beach and specifically called to find a LOCAL florist. My goodness what a difference with personal attention! My friend was overwhelmed with how abundant, lovely, high quality flowers for the bouquet were chosen. Thank You Riley Goodwin. I even had to write back after they were delivered to personally thank you. T. Lee in PB
As always, very happy with the arrangement! Thank you.
Thank you so much! The recipient LOVED their flowers and I was pleased with the arrangement.
My grandmother was thrilled with the flowers for her 90th birthday! Since I live in Georgia, I didn't see the flowers in person, but here is a transcript of her actual voicemail thanking me for the bouquet: "... I think that's the most beautiful, HUGE bouquet of spring flowers I have ever seen. They are just monumental, stupendous, gorgeous, eye-filling...just lovely..." Thank you for helping to make her 90th birthday very special!!
Not really sure if flowers are nice or not....however, I ordered flowers online, but I never received a confirmation of my delivery to recipient--seems to me they would let client know when order was delivered.
I did not receive a delivery confirmation, and even after calling to check I was told that I would get a call back- however, I did not receive one. The flowers and card were left on the front porch in the rain. Neither I, nor the recipient recieved a phone call.
Easy to talk to on the phone and did a great job with the arrangement. Thanks!
The arrangement received was nothing like what I ordered. I did read the disclaimer that flowers might vary slightly depending on seasonal availability and circumstances, but I also was promised something with a similar overall feel and higher quality if a replacement was needed. Instead of a wildflower arrangment, I got a mix of two peachy orange roses, a bunch of carnations, and mismatched greenery. Truly disappointing, and not appropriate for the occasion.
Great customer service and delivery was extremely fast. I will be ordering more from Riley's in the future.
I am so disappointed. I went on the internet to find a reliable local florist. I loved the picture of an arrangement called "Happy Days". It had a unique rectangular vase, filled, asymmetrically with neutral flowers with a cool plaid ribbon tied around the vase.
Want was sent is in no way close. Daisies died in purple and yellow, regular cylindrical vase. It was in no way worth $69.99.
I am embarrassed at the quality sent with my name on it. I am embarrassed that you would even think of putting your name on it. Not much better than the local grocery store.
bouquet not nearly as large as the photo. Only 2 sunflowers and 2 roses
It was my wife's birthday. I just wanted to do something little to get her off my case about "always forgetting our important anniversaries". So, I thought a nice, middle-of-the-road bouquet of roses from Rileys with same day delivery would do the trick. WRONG! They did too good of a job! The roses were way too fresh, the arrangement looked way better than the online photo, and NOW the she is trying to show me her appreciation in a way that has NOTHING to do with flowers. Oh, bother! Thanks ALOT, Rileys! Now how am I supposed to join in with my buddies when they all complain about their loveless marriages? YOU'VE MADE ME AN OUTCAST!
I ordered a small bouquet online from states away for same day delivery. The website was well designed and easy to use. Rileys Florist was professional, prompt, and competitively priced with free delivery. The recipient sent me pictures, and the flowers were healthy, bright and beautiful. This was my first experience with Rileys Florist, and I will be using them again.
The flowers that were delivered looked great! I had a very nice experience ordering the flowers and having them delivered.
You guys were amazing !! Thank you for helping me surprise my girlfriend on our anniversary
Riley's Florist is GREAT. I've ordered two separate times from them for bouquets for my family (one for my mom and one for my aunt). Each time I chose the custom bouquet and I was NOT disappointed. Excellent work! Will continue to use them for all my flower needs in St. Louis.
I ordered flowers to be delivered Wednesday for a special event and they were delivered early, on Monday. But the deliveree loved the flowers all the same!
Very satisfied with there service flowers looked great girlfriend loved them
Rileys was able to contact the recepient since they were not home and work with them to determine where to leave the item so it'd be safe.
You did an amazing job on the roses I was more then satisfied
My mother in law was over-joyed about what I got for her. I just wanted to put a smile on her face & with the help of you guys, I did a lot more than that. This was my first time ever getting flowers delivered to someone, & you guys made my first experience an unforgettable one. I really appreciate it, & look forward to doing business with you guys in the future. Thank you!
Arrangement was very nice!
A lot of confusion about the wrong address which I resent 3 times. But other than that everything was good.
My daughter said that the flowers are beautiful! She was very pleased. Thank you for your prompt service.
Dianna Blankenship
very nice arrangment & it was delivered on time.
Delivery was prompt and on time. Can't complain too much because they were complimentary, but they were arranged rather haphazardly; like the intern was pressed into service or someone was in a hurry. Not what I'm used to for a $50 arrangement. Still very pretty and so far they've lasted 5 days.
My bouquet is absolutely beautiful! Even more so, than the photo.
I love it! Thank you!
So happy you accept international credit cards - made it possibly to send beautiful flowers all the way from Norway!
Great experience! They were open on Labor Day and were able to deliver my flowers in a gorgeous vase!
If I could leave no stars I would because this experience has been no experience what so ever! I ordered flowers almost 3 days ago and have been promised each day they would be delivered and now it's going on the 4 th day and still know one knows why my flowers for my parents Anniversary are not being delivered. On top of the Riley's who sent my order to another florist they have a contract with was very careless we can refund you but it doesn't correct the problem and they pretty much just didn't care. I've had to call them 3 time each time them telling me someone would call me but know one ever did! It's really disappointing when you order flowers which is a special service industry and know one seems to care that they know have ruined a gift that was for a special event! I too work in a service industry WEDDINGS! And let me say if I didn't show up for a person special day I wouldn't have the business I have and be #1 in STL! I will make sure to share this with all my contacts and business professionals plus friends never to use Bloomnation or Riley's florist!
The flowers were beautiful and delivered on time. Service was great when I had trouble ordering on line. The Chat Now is a wonderful asset.
They were very timely with the delivery. I called to make a request and the person that I spoke with was awesome! My only concern is that the arrangement that I received looked nothing like the picture. Just wish it would have. I particularly wanted those colors and flowers. What I received was nice, but now what I envisioned.
Just beautiful! The flowers lasted FOREVER. Thank you!!!
ordered online, was delivered to Barnes in the evening right before she got to work. Saw a picture of them, they looked GREAT!! I'll definitely use you again!
The person that made my arrangement did a perfect job will use them again
My bouquet from Riley's was absolutely beautiful…just what I wanted! My bouquet was also delivered within the timeframe promised. I would definitely consider Riley's again.
Colors didn't match the picture.
A+++, I will never go through a national distributor again.
The flowers were beautiful. They arrived in time and still smell and look wonderful
Excellent products and service. Will continue to use my local florist!
The flowers I ordered were absolutely beautiful. They had to substitute flowers and these made it even prettier. Delivery was as stated and I couldn't be happier with my experience.
Beuatiful flowers, delivered without a hitch. Thank you.