128 Reviews
Perfect, flowers were on gorgeous fresh and delivered promptly.
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Florist's Response:
Thank you. We appreciate the kind words and are happy you and the recipient were pleased.
The recipient loved the floral arrangement she received; however, she sent me a photo and it didn't look anything like the arrangement I had selected - so, I was a bit disappointed.
All good. Thank you!
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Florist's Response:
Thank you for your kind review. We try to do a good job!
I've ordered from here many times. This time however the floral arrangement I ordered on Thursday never got delivered. Pretty disappointed to say the least.
The arrangement that was delivered went above and beyond our expectations. And the customer service that I received was excellent!
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Florist's Response:
Thank you for your kind words!
Overall the arrangement was very pretty. I selected the premium arrangement, and they delivered same day. The arrangement was smaller than what was pictured. I don't see what the $20 upcharge got me. Also the vase was not lavender as the website stated. I understand the website stated things maybe different especially with the flowers. The business should have notified me that the vase was going to be just plain clear glass. For an $80
arrangement, I expected more.
The Living Spirit Dish Garden arrangement arrived quickly and beautifully. It was even more beautiful than the picture. I am very pleased. The sentiment card was lovely as well.
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Florist's Response:
Thank you for your kind words. We are happy that you liked it.
My wife was pleased with the flowers and the excellent customer service.
5
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Florist's Response:
Thank you for the order and your kind words. Glad your wife was pleased.
For the price it was quite underwhelming. I got the premium version because I wanted the best. Flower quality was poor and for only 21 flowers, I should’ve just bought the standard package. Cute idea, but not worth the price tag
Great florist! Gives personal attention and is trustworthy.
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Florist's Response:
Thank you, Susan. we appreciate your kind words.
SUPER DISAPPOINTED!! PAID FOR PREMIUM (THE BIGGEST) BECAUSE I WANTED IT TO HAVE THE WOW FACTOR. NOT AS PICTURED WHATSOEVER. SMALLEST BALLOON POSSIBLE (SMALLEST ONE ON A STICK), NO TEDDY BEAR OR ANY STUFFED ANIMAL AS PICUTRED AND 11 PIECES OF CANDY. THATS IT! TAKE YOUR MONEY ELSEWHERE NOT WORTH THE $65. THE PICTURE STATES ITS THE STANDARD SIZE. I PAID FOR MORE. THE WEBSITE ALSO STATED IT WOULD BE DELIVERED ON SATURDAY BUT THAT IS INCORRECT ALSO. THEY CLOSE AT NOON SO WHY DOES IT ALLOW YOU TO PURCHASE SOMETHING AND HAVE IT DELIVERED THAT DAY??? SO HAD IT DELEVERED TODAY THINKING AGAIN IT WOULD HAVE THE WOW FACTOR...IT DID NOT! SUPER DISAPPOINTED! WILL TAKE MY MONEY SOMEWHERE ELSE NEXT TIME. TRIED TO SUPPORT SMALL BUSINESS.
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Florist's Response:
Again, we tried to explain and apologize to you. There were 12 candy bars and several small packets of gummy bears, a birthday balloon, birthday pick and bow. The cost of the bouquet was $55 plus tax and delivery. Pictures, as I explained to you are general facsimiles of our products. We appreciate your supporting small business. We are disappointed that you felt the need to give us a bad review in all caps.
The staff at Plattsburg Floral & Gift were so incredibly thoughtful when creating the arrangement for the funeral of my friend and coworker's father. Not only was it absolutely gorgeous, but they took the time to call me to let me know that someone else had just ordered the same bouquet and that, if I trusted them, they would make a few changes to create something special and unique. That attention to detail and customer service is rare these days, and I appreciated it so much.
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Florist's Response:
Thank you so much for your kind words.
This bouquet was stunning; very like the photo, except with added blooms for the premium. I examined the bouquet up close. Exquisite, fresh flowers; such a lovely combination too. Very pleased with my purchase. I hope the family is blessed by it & it brings comfort knowing someone cares.
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Florist's Response:
Thank you for your kind words. We strive to make flowers "speak" to the occasion.
The plant that was delivered wasn’t the plant I ordered. I was satisfied with what they delivered but was surprised I wasn’t contacted that they were substituting orchids
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Florist's Response:
Thank you for your review. We attempted to obtain the azalea tree without success because they are out of season in this area. The only blooming plant other than fall mums and plants was the orchids. To compensate, I made it a double orchid instead of a single to exceed the value of your order. We are very sorry for any miscommunication. Our webpage is supposed to have a disclaimer about the seasons of plants and availability. We will check on that with the webmasters.
I ordered a silk arrangement for a dear friend's services. It was perfect. I always order from Plattsburg Floral, because I know I can count on them!
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Florist's Response:
We appreciate your kind words and we hope we measure up each time.
Beautiful arrangement! I ordered online and received an email when delivered. Will definitely use again.
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Florist's Response:
Thank you for your kind words.
The floral arrangement was just what I wanted!! I chose the stores chose and it was so pretty and full!! Thank You so Much!!
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Florist's Response:
Thank you! We appreciate your business.
The arrangement was absolutely gorgeous !! The recipient Loved it!! Thanks so Much John!!
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Florist's Response:
Thank you, Tricia, for your kind words. We are happy that your friend liked the arrangement!
I am very pleased with the purchase, prompt delivery and quick updates. I would strongly recommend this Florist for your needs.
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Florist's Response:
Thank you for your kind words!
Last minute delivery for my son's birthday and they delivered perfectly! He loved it!
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Florist's Response:
Thank you for your kind words.
Easy ordering process and fast delivery of a beautiful plant!
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Florist's Response:
We appreciate your kind words!
The arrangement was beautiful, and it was delivered before the funeral services. I am always thankful for Plattsburg Floral. I know I can count on you. Thank you.
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Florist's Response:
Thank you for your kind words. We try hard to meet expectations.
My Mom loves the Hello Love arrangement you created. She cannot stop talking about how beautiful the yellow roses are! Thank you for creating a beautiful design for her!
I’m sorry to say that I was not impressed with the bouquet that was delivered. I put a note that she loved sunflowers and that I understood if they were not available right now but anything bright and cheery would work. The bouquet was white with a few pink flowers in it. Some yellow and purple mixed in would have helped. What I was most unhappy about was that it was mostly made of carnations which are the cheapest flowers you can get and always make me think of a funeral. It just seemed sparse and cheap for a $50 bouquet.
Well done, thank you so much!
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Florist's Response:
Thank you!
Arrived on time and as described good service thanks.
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Florist's Response:
Thank you for the order and the kind words!
Very pleased with my online order! Super fast delivery and happy recipient!
Thank you!
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Florist's Response:
Thank you. We are most happy when our customers are happy!
Beautiful red roses
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Florist's Response:
Thank you for the order, Glad you liked them! John at Plattsburg Floral
The flowers we ordered online were absolutely beautiful! Very pleased with the service and delivery!
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Florist's Response:
Thank you for your kind words!
Plattsburg floral was great very pretty arrangement.
Bloomnation whom I ordered through was a disappointment. I had ordered a custom arrangement very specific details and none of the information was passed on to the floral shop. Learned my lesson to just go directly to floral shop from now on…
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Florist's Response:
I am sorry to hear there was a problem with your order. We were not aware of it and hope that we can do better next time. Thanks, John at Plattsburg Floral.
Beautiful arangement!
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Florist's Response:
You are too kind. Thank you!
Always do a great job, even when you don’t know exactly what you’re wanting. They will work something up for you and it will be awesome
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Florist's Response:
We appreciate your kind words and your order!
My mother really loved the arrangement sent to her. I can always count on Plattsburg Floral & Gifts to make the perfect bouquet.
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Florist's Response:
Thank you so much. We appreciate your order and we appreciate your mother!
Ordering was simple and the recipient loved the arrangement
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Florist's Response:
Thank you! and thanks for the order! Have a great holiday!!
Beautiful flowers, delivered when promised, reasonably priced and my friend was amazed. Will certainly use Plattsburg Floral as my go to florist. Thank you for perfect service.
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Florist's Response:
Thank you, you are very kind!
It was excellent service and the arrangement was splendid and just what I requested
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Florist's Response:
Thank you so much!
Thank you for your prompt response. I , unfortunately, waited for the last minute to get this order in, and was not sure if it was going to happen. But you came through. Greatly appreciated.
Thank you so much for your prompt service on short notice!
The arrangement is perfect.
I placed my order online for a funeral that was the very next day. I called the shop shortly after and the gentleman that answered the phone,( I assume the owner) was very kind. He confirmed that he received the order and it could easily be taken care of. I felt very reassured.
The bouquet was smaller and more sparse than I expected. I had even upgraded to add more flowers.
Great service and beautiful arrangements.
You guys did a fantastic job!!
Was a beautiful arrangement for my Mother's 100th Valentine day. She loves purple, and there was a lot of purple in the arrangement.
Will definitely use this florist shop again.
I ordered a Peace Lily for a funeral at 5 PM and was extremely pleased that the plant was delivered the very next day before the visitation, as requested! Very pleased with this floral store!
These were absolutely perfect and well worth the price. The family truly loved them and will cherish them. I wanted to give something that would just wither away. Something they could care for and see bloom every year in remembrance of their loved one they lost.
The flowers that ended up in the delivered bouquet were all red but still very stunning! Gorgeous bouquet with great turn around time from order to delivery!
Super quick and easy! I love to order in person but didn't have time yesterday, the website ordering worked perfectly!!
Absolutely amazing service. I live in AZ and my boyfriend lives in MO. I ordered flowers for my boyfriend to brighten up his day. I’ve never done this before and the florist was extremely kind and patient with me. They made sure my order was correct and that it would be delivered to him directly. Let’s just say that my boyfriend was shocked ito get such a beautiful Rose arrangement from Plattsburgh Floral. I’m so thankful for their service and quality flowers he received. It’s been almost a week and his roses still look beautiful. Thank you so much for making this such a great gift to my boyfriend.
My order was lost in the system, it didn't get delivered on the scheduled date. The flowers that were delivered looked nothing like what I ordered online.
Excellent service, communication and the flowers were beautiful...Thank you so much
Decided to leave the choice to someone with more expertise than myself with the Designer's Choice and it turned out absolutely beautiful. Thank you!
Super easy to order. Very prompt delivery. Highly recommend
Love this flirist. The flowers were beautiful as always. They never disappoint.
Fantastic arrangement. Did a pot luck and it worked!
Always excellent service and beautiful arrangements from Plattsburg floral!
Love the floral arrangement custom made by plattsburg floral!!
The arrangement was beautiful and delivered timely
Ordering online was easy. I loved that they sent me a picture of the plant that they delivered. Delivery was on time. Plant was beautiful! Plattsburg Floral will be my go to florist from now on.
Quick turn on delivery. Memaw said it was very nice! :)
When I ordered the designers choice, I let them know the recipient loves the color yellow and bright and cheery things. They put together the perfect arrangement for her that included the cutest container with little foxes. The flowers were a bright and cheery yellow and she absolutely loved it! You could tell they put a lot of thought and care in making the arrangements.
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Florist's response:
Thank you for your kind words. We try to exceed your expectations.
They did a wonderful job! The flower arrangement was very pretty
The flowers were absolutely gorgeous! And they arrived on time as promised for a birthday surprise. Loved to find a wonderful local shop that provides such quality service.
Thank you Plattsburg Floral for making my mom's birthday so special with the beautiful flower arrangement! She absolutely loved it!
Beautiful arrangement and delivered on time. Great job.
This florist takes online orders and it worked out for us. We searched for two days to find a florist that could deliver on our desired date and finally found this one. They did a great job delivering on time.
Excellent bouquet and great service delivery. Couldn't be happier with friendly and great service.
This was my first order with Plattsburg Floral and I was very satisfied. They didn't have the flowers in stock that I had originally ordered. They contacted me right away and we were able to work out an excellent substitute. Yes, I will order from Plattsburg again. The delivery fee is minimal and the flowers were fresh and the color vibrant. Good Job!
The custom bouquet was beautiful.. My wife Loved it.
Everything was as advertised
I Purchased the arrangement online for a Funeral in Smithville. The process of doing so was wonderful and felt PERSONAL!
Great communication! Starting with purchase thru delivery . I am sure the arrangement was as beautiful as was the experience.
I would give 10 stars if that was a choice !
The flowers were absolutely beautiful! We appreciate your being able to do the arrangement with such care!! Thank you very much!!
The roses arrived on time, and were quite nice. However, there was not a single piece of baby's breath in the vase. Quite disappointed.
The plant is beautiful! We are very pleased with the plant and that it was delivered on the day requested! Thank you!
It was pretty but very small for an almost $200 price tag.
Perfect! I ordered flowers late in the evening for a funeral which was the next day. The family received the flowers, and a email confirmed the time they were delivered, too.
Outstanding as always!!
Thanks
I had a great experience with Plattsburg Floral. The Mrs. was having a trying week and need a little impromptu pick up. I placed the order and a couple of hours later it was delivered and awaiting my wife when she got home, much to her delight! I would recommend Plattsburg Floral as they provided a great product and service at a reasonable price.
Very nicely done!
Thank you.
Very nice flower arrangement delivered timely.
There is a lot of reviews that it didn't get delivered in enough time but had no problem getting it on the scheduled day. Picture looked better than displayed unfortunately. It was still a beautiful arrangement but it was definitely smaller than the picture even with upgrading my purchase. I don't live in Plattsburgh so hopefully won't have to be worried about purchasing from them again.
Email said flowers were hand delivered, but never were. Called the next day and arrangement was delivered, but looked like it was thrown together. Not the "custom" arrangement I asked or paid a lot of money for. I could have picked up a $15.00 arrangement from the grocery store that looked better.
Very disappointed.
Mom was very pleased, thank you!
Always lovely and great home town service!
My mom really loves getting flowers and I love sending them from Plattsburg Floral. I know they will deliver a beautiful arrangement that will make her smile. They text me after to confirm delivery and follow up each time to insure that the arrangement was satisfactory. Exemplary service, beautiful arrangements.
Great communication and the arrangement is just beautiful. It warms up my home office space during these difficult days of staying at home.
Was very pleased with the arrangment. thank you
Beautiful and my Fiance loved them.
I ordered early for my mom’s birthday. The flowers were delivered late and (no fault of yours) mom wasn’t home so the flowers were left outside. I provided a phone number and would have appreciated a call that flowers were left outside. Mom didn’t get the flowers until the day after her birthday. Very disappointed and will look elsewhere in future for flower needs.
I've used Plattsburg floral several times and I've never been disappointed nor has my girlfriend! I'll be using them in the future and would recommend them to friends and family, an 8 out of 10 just because no one is perfect!
Easy transaction. Delivered on time. Thanks
I highly recommended them!! The flowers turned out so pretty!!!
The flowers were so pretty!! I will use them again and I highly recommend them. Thank you so much.
Great bouquet, easy online ordering and fast delivery. Very happy. Thank you!
I wanted to give a nice review for Plattsburg floral. I was out of town for an extended period and a friend had a death in the family. I ordered a flowering plant online and wanted a specific plant sent to the funeral home since I would not be able to attend. They called me and made arrangements to check their warehouses to get an arrangement delivered within 24 hours. Then they let me know when it was delivered as well.
Great customer service!
Would have been 5 stars if the mug that was advertised was the actual mug that was delivered with my arrangement. Called and spoke with a gentleman at the shop and he advised what happens. Would recommend for the future that maybe a disclaimer regarding what's pictured may or may not be available. Fast delivery and the flowers were perfect!
Was a beautiful assortmenBeautiful Flowers t of flowers
Bouquet was nice but I was expecting a bit more for the price.
Beautiful arrangement. I had made a special request for fall colors in the arrangement and they did a beautiful job.
The flower arrangement was beautiful you guys did an excellent job I'll be recommending you to everybody that needs flowers
The flowers exceeded my expectations. Beautiful
Happy with the service and the flowers were beautiful
Easy ordering and delivery was made as scheduled
Not nearly as full as the picture and the bow was not at all the same . Not sure I would use again if there were other options in the area. They did deliver early which was wonderful.
I always give the Plattsburg florist free reign on creating the best arrangement to fit the occasion, they have never disappointed me and have always created beautiful arrangements. Thank you for everything that you do.
Nice flowers and great service.
The gifts were nice but they delivered 3 days early, not on Mother’s Day when they were supposed to be delivered.
Flowers were delivered on the day I requested with no issue, they were beautiful and my mom loved them! Great flower buying experience, thank you!
This was a gift for someone, and they loved it. Saw pictures of it and it was an absolutely stunning arrangement! Thank you!
I ordered flowers for a friend whose mother passed away. The arrangement was delivered on time and looked absolutely gorgeous. I accidentally clicked the wrong date for delivery and sent a follow-up email to ensure that they would be delivered on the correct date. The staff was very helpful and knew exactly where they needed to go and when, even before I emailed. Beautiful flowers, and awesome service. Two Thumbs Up!
Beautiful. Thank you so much. They were the prettiest flowers at the event.
The funeral spray I custom ordered online was beautiful! I received a phone call to confirm the order and ensure it would meet my expectations before it was delivered. It was short notice, but arrived in plenty of time. I highly recommend this florist.
Flowers were delivered just as expected. Would definitely order again.
Easy to place order, flowers were delivered on-time, and the arrangement was nearly an exact match of the photo!
Great service in a timely manner
I recently ordered flowers for my daughter using the website. This experience was great and made it easy to order local from out of state. Thank you all the arrangement was beautiful!
I could not be at the funeral but a friend sent me a picture. They were beautiful! Great job!
The bouquet was beautiful and you were very accommodating when I needed to change the delivery date three days out. Thank you! I will definitely use you again. Kim
You did a wonderful job! It arrived in plenty of time and it was even more beautiful in person, and a lot bigger. I definitely got my moneys worth! Thanks for a fantastic job!
I am not disappointed with the florist, but am disappointed in Bloom Nation website. My order was supposed to be for same day delivery, but the order was not received by the florist until the next day. The arrangement was for a birthday, so it was a day late. Disappointing. I will never order flowers online again, but will instead call the florist personally.
Experience was good. Recipient said flowers were pretty; however you'll need to check with her.
Extremely disappointed, cancelled this purchase with my credit card company. Ordered the arrangement shown...what was actually delivered were 3 or 4 sad yellowish roses beyond their prime, NO dark red anything, and a few browning pink carnations and tons of the cheap green stems to fill up the vase. Tried to communicate with the folks at PF&G numerous times by email asking for replacement or refund. Absolutely NO response. Filled out a "FloralNation Survey" that asked about my experience and still not a peep from anyone about fixing the situation. Will NEVER do business with these folks again.
Extremely disappointed. Don't waste your money upgrading. The standard picture showed over 26 blossoms. I upgraded to premium and the bouquet my wife received had 15 blossoms and many of the flowers shown not even in the bouquet. Not a great impression when it was our 25th Anniversary.
I bought this arrangement for a local woman who passed away. I prefer late in the day on the same day as the visitation, hoping for it to be delivered tomorrow. John called me about an hour after I placed the order online and let me know they wouldn't get those flowers in time the next day but said they could make me a similar arrangement and take it over to the visitation that day since they were taking some others over there. I really appreciated that! I was worried thinking they wouldn't be there for the visitation because I didn't get them ordered in time. I was really impressed that I got called personally and taken care of. Thank you!!