147 Reviews
The bouquet you made for me surpassed my expectations. It is beautiful. Thank you for making a young woman’s birthday special.
Petals & Blooms delivered a beautiful arrangement. They substituted in some wildflowers like I requested and my wife absolutely loved the surprise.
Beautiful flowers, came in time, and to the right place, but not even close to what I ordered.
Delivered a beautiful bouquet right on time.
Excellent flowers, service, and staff! Been a customer for years because of the outstanding flowers!
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Florist's Response:
Thanks Steven!
The blooms on the orchid are large, which makes it every more beautiful.
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Florist's Response:
Thanks! We are glad you like your orchid arrangement.
Petals & Blooms in Buckley provided stunning floral arrangements and exceptional service! They created a beautiful bouquet for my mother-in-law using fresh flowers for her birthday. I highly recommend them for their quality!
“Outstanding florist! Their arrangement was freshly delivered, beautifully designed, and thoughtfully curated. The attention to detail and customer service are unmatched. Whether for a special occasion or just because they surpassed our expectations. Highly recommended!”
Great service, delivery on time, repeat customer.
Great company with a good variety of flowers for different occasions and budgets. Great communication. Highly recommend
Friendly delivery of a beautiful and fresh flower arrangement. I highly recommend!
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Florist's Response:
Thank you Denise!
My experience with Petals and Bloom was fantastic. I picked the Designer's Choice because of the time span I had, I needed same day delivery for a birthday gift. I purchased the designer's choice, a balloon and teddy bear. For the price I received it at was actually surprisingly reasonable for the preparation of the flower arrangement which was beautifully chosen fresh flowers, lovely balloon saying, cute cuddly bear and delivery by the end of the day for $189 for the convenience and occasion this was a fantastic deal. Thank you so much Petals and Bloom for making my day and providing your services you saved the day! I would highly recommend to anyone looking for a reliable, beautiful reasonable priced gift to give them a try.
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Florist's Response:
Thank you! We are glad you had a great experience with us.
Didn’t receive what I ordered. Essentially got a Kroger bouquet of flowers. Won’t order again.
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Florist's Response:
Hello, You ordered the deluxe size so we added more flowers, greens and decoration than the arrangement you saw on the picture that was the standard size. It was larger and included many of the same types of flowers from the one you saw. Also the arrangement you picked on December 26th was a Christmas arrangement and since it was to be delivered on New Years Eve we modified it to be more festive for New Years. Your mother said she really liked it.
Beautiful arrangement, my Mother and Sister loved my choice!
Petals and Bloom Buckley is my favorite florist. I can count on my delivery happening on time and they make amazing bouquets! Ana really went far and beyond for my mother's delivery, including a few dog toys with the flowers. Also I'm thrilled I can include Godiva chocolate with the flowers. I really appreciate receiving a picture of what was delivered! They are the only ones I will call after having flowers delivered for decades. Thank you Petals and blooms Buckley for your professionalism and artistic bouquets and thank you Ana for bringing joy to my mother!
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Florist's Response:
Thanks Brenda for choosing Petals and Blooms Buckley. We really appreciate your review. Your satisfaction means a lot to us!
My daughter was very surprised and she said …they were absolutely beautiful ❤️.
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Florist's Response:
Thanks Sherry!
Beautiful flowers! My mom loved them so much.
We ordered a dozen red roses for my mother-in-law for Mother's Day. She loved the roses and said they were the prettiest she had ever received. Petals and Blooms Buckley did an outstanding job, speedy delivery and very friendly taking the order! We will certainly use this flower shop for future flower orders.
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Florist's Response:
Thanks Barbara!
My sister kept gushing over how many flowers were in her bouquet and how beautiful it was.. I appreciated the delivery person calling me when my sister wasn't answering her phone for the delivery, and taking those extra minutes to hand off the delivery in person. Thank you!
The flowers and the balloon were lovely! And, the woman who did the delivery was very kind. No one was home when she initially arrived. She did not want to leave it outside due to the wind, and went out of her way to contact us, ultimately returning at the end of the day to deliver the flowers when someone was home
Would recommend!
I was thrilled with the flower arrangement delivered to my daughter. I had only selected the 'standard' size option, but based on the photo my daughter sent to me, it looked like the 'deluxe' version! Every flower included was very fresh and and the lilies were still unopened so they will definitely last a long time. The arrangement was beautifully arranged, artistic, and delivered on time. Thank you for such great service!
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Florist's Response:
Thank you!
The bouquet was crafted with so much care and they were very communicative and kind. Brightened my friend's day, who is in mourning. Thank you
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Florist's Response:
Thanks Christina!
Elite CS. Called them to discuss delivery options and they assured me the flowers would get delivered in person and would not get left outside. They took ownership of calling the church to coordinate the delivery. Thank you so much!
Clear communication, great updates, looked just like the display. Will use again.
Beautiful flowers fast service
The ordering process was seamless.
The flowers were beautiful and delivered on time.
Thank you Petals & Blooms Buckley!
The flowers were fresh and amazing! The First time mother was very pleased with the arrangement and delivery!
Unfortunately I was not able to be at Sarahanns service yesterday. I live a few states east. But the ordering process online was pretty simple and I am sure the flowers covered our message to the family.
Thank you. Sue
Beautiful arrangement. Driver friendly.
Flowers were amazing. My daughter and granddaughter enjoyed them. They loved the flowers.
Thank you for the beautiful arrangement.
I loved them. I was there when they were delivered, the flowers were beautiful. Thank you so much
We didn't get a call for the flowers until 5pm on the 14th of Feb, which is understandable because it's busy for valentine's day. However, the call was because the driver was having trouble with his GPS, and now we won't get the flowers until the next day. I understand it is busy, but I was hoping to have the flowers delivered today, on valentine's day. I've had flowers drivered to this same address before, though Petals & Blooms, with no issues. I was hoping to get a partial or full refund, or a discount on a potential next purchase.
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Florist's Response:
The two orders you placed on different days had different street names, one with East and one without the East, one of those names isn't found on the GPS mapping service used. Your delivery was the first one on a long route. Before leaving the driver called the number provided to get clarification but no one returned the call for about 1/2 hour and he was well on to other deliveries. When the recipient called back she agreed that a delivery the next day was fine and she did really like them. The driver took a photo of the street sign and it doesn't say East. It's unfortunate that you posted a negative review and wanted a refund or credit when you provided an incorrect address.
I placed a last-minute, same-day delivery order, and the arrangement was gorgeous. I am from out of state and the transaction was simple and easy. I highly recommend them.
Flowers were not delivered...can be proved by security camera. Terrible customer service. Arguing with us that they were delivered when they actually weren't. A happy occasion celebration quickly turned into a nightmare. Good riddance.
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Florist's Response:
Hi,
When you called with an issue we took all the information and the delivery person went back to the same address to verify what may have happened. The lady that answered the door denied receiving any flowers. At this point the store offered a refund but you asked for a re-delivery but this wasn't possible. When we were about to do the refund your husband called us saying that the neighbor received the flowers and everything was fine and no refund was needed. However the delivery person is 100% sure she delivered to the correct address as the numbers were clearly visible and the man that received the flowers read the first and last name on the note card and he didn't say it was the incorrect house. The delivery person then waited in the vehicle in front of the house preparing for the next address and no one came out to say it was incorrect.
Did not expect to pay as much as i did for what i received.
I was disappointed because I tried to order flowers by phone from out of town and speak to a real person. I couldn't get anyone to answer the phone. I was referred to the website to order online which I did.
The flowers were for a specific occasion. Flowers were delivered a day later than I requested and was promised online. Un acceptable!
I realize i ordered for a dame day delivery, but the whole arrangement looked like it was thrown together. The flowers didnt match the photo and were just thrown into vase with no artful arrangement at all. I dont expect the actual arrangement to look exactly like the advertised photo, but it should at least be similar and an attempt at pretty arrangement should be made. I have a photo of what arrived and it didnt resemble the ad photo at all.
Overall, disappointed.
The flowers are absolutely beautiful! Thank you for making such a gorgeous arrangement and getting them delivered on time!
I accidentally gave the wrong hospital address to send flowers to my son, but you guys found him anyway! Thank you so much for your efforts! I hear they are beautiful!
Connie Concienne
The person I set the flowers to sent me a picture of the arrangement. For 120.00 plus fees which ended up to be 160.00, I was disappointed to be be perfectly frank.
Beautifully and delivered on a holiday! Thank you!
The serene retreat arrangement we ordered was just beautiful !
It was delivered promptly and was so beautiful. Our friends were delighted with it!
Thanks so much!
Thanks for your great! Service
I recoment your bussines.
This was a very special birthday delivery that was left at the wrong house :( Total Bummer!
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Florist's response:
Hi Trisha L. We delivered your order to the right address and since the receiver was not at home we left it with the neighbor after we have called the receiver to ask if it would be okay. The neighbor was very nice in hold it for your friend. Thank you for order with PBB.
Lovely lady answered the phone and from the beginning, she helped pick the perfect bouquet. She wanted it to be exactly like the picture, and specially ordered what was needed and still managed to have the arrangement delivered on time. Would use them again...
Service was great!! The arrangement was Gorgeous!! Thank you!
Beautiful arrangement and easy to work with.
Wonderful service! The flowers were a huge hit!
I sent these to a friend recovering from surgery and she was delighted. She said they were not only beautiful, but very fragrant. Thank you for your great service.
Same day order same day delivery was excellent. Flowers are still blooming 4 days later. Wife loves them.
My mom loved her flowers and told me that were beautiful!! Thank you delivering earlier in the week for me being that I made a mistake and chose the incorrect delivery date when ordering online.
They did such a beautiful job building a lovely bouquet for my mother on Mother's Day! I was a little worried about just letting a designer have free reign with minimal instructions from an online order (I live out of state and couldn't just show up to discuss designs), but I was so relieved when my mom sent me a message about how beautiful they were and the picture was a clear demo of why trusting the professionals was a great move. It was hand delivered as expected with no issues. Thank-you so much for helping make my mom's Mother's Day special from 1,000 miles away!!!
Petals and Blooms did, indeed, deliver same day on time, however the flowers, the ribbons, while nice, though, did not look like what I ordered. I wanted the lavender color for a specific reason. They came in dark pink with a pink thin ribbon.
The flowers I ordered were delivered very late on the day that I requested. Also, the photo of the flowers online did not match what was delivered. It was totally different.
Good service, same say delivery was great, flower arrangement was just as advertised.
The delivery was right on time. My cousin shared a picture of the bouquet. It looked pretty and she liked it. I don’t think it had as many flowers as the sample on the website but I know it says it can vary. Overall I was satisfied with the experience.
What a beautiful boutique of flowers that your company created and delivered on the same day without hesitation! Thank you and great job!!!
I think this was the prettiest bouquet I have ever sent! I was very happy with your flowers and arrangement. Thank you!
My mother tells me that the beautiful flowers I sent her with this service drank all the water in the vase and stayed fresh for more than a week. That is better than we ever expected! Thank You.
just as pictured. thank you
The arrangement they put together was beautiful and delivered on time. Great job!
This bouquet was meant as a pick-me-up for my niece. Sort of a virtual hug. And it did the trick. She said she had never seen such a beautiful bouquet. Excellent, excellent, excellent!!!
Great service and quick delivery for Valentine's Day. My go-to for flower delivery!
Note, if you want it to look like the photo, you need to give them extra time and be specific.
Though, they did include extra nice flowers.
Excellent service and easy to order. Flowers were beautiful!
The flowers were beautiful and she loved them! Thanks!
I had two issues after I placed my order on Sunday night -- I needed to change the delivery date and I found another arrangement I liked better. I called the florist Monday AM and the lady I spoke to handled both issues. Wonderful! Delivered on Friday and also delivered the second choice arrangement. The recipient was thrilled and the flowers were beautiful. I have used Petals & Blooms Buckley several times and have been pleased all the way around! Thank you!
Did not show up when they said it was going to be delivered.
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Florist's Response:
Hi, unfortunately your review is not accurate. You placed your order on the website before calling to see if your flowers can be delivered within a very narrow 30 minute timeframe. Typically we cannot promise specific delivery times even more so with same day orders received later in the day. I the owner called you to let you know that it could be delivered between 2:00 and 5:00 and you said this would be okay and when you received the flowers you appeared to like them and was glad to have them delivered as agreed. Have a great day!
Excellent service and easy to use website
Ordered from new zealand for friends in the state and every arrived well and on time.
Thanks for making this a very easy interaction.
I will be a returning customer
Lovely lush bouquet and my sister and her husband really appreciated it , and the prompt delivery.
Beautiful arrangement and my daughter loved them. I will definitely use this business again!
The service it was ok, just took a little of time , but it was good.
Purchased this for a friend’s celebration of life-it was gorgeous!
This was quite disapointing because to be honest it was pricey.. the good looking teddy bear sold me and the heart shaped chocolates.... When I received a picture of the actual items delivered they fell very short compared to the advertisement. The only thing i fell in love with was the medium size helium balloon & the roses themselves. Thank you for the timely delivery though I appreciate it.
The flowers were beautiful and delivered on time
The man who delivered my flowers, was hostile.
The flowers were for my husband's mother for Mother's Day. I asked for a Thursday delivery and the flowers were delivered on time and she loved them! This is the second time I have used Petals & Blooms Buckley and I would not have used them again if I had problems the first time. Great job and great service! Linda (from out of state)
Very nice, fresh And fregrant.
Great job. My mom loved the flowers.
My name is Michael Molson not
Mary Molson.
Nonetheless. The flower arrangement was beautiful and the online ordering experience was easy and delivery of said flowers was delivered as promised on the date of request.
I would highly recommend to anyone and the prices I thought were very reasonable. I will be a returned customer for future occasions.
First time ordering from a Flower Shop I was undecided to put order in but then took a chance and flowers were delivered to my daughter and she loved the flower placement they even called to say flowers delivered.
Thank you
Beautiful product and prompt service
I was sent a picture of what was delivered and it was nothing like what I ordered. The only thing that was right was the peach roses. Every other flower was not what was pictured. Not only that it was delivered after 6pm. Im very disappointed as these flowers were for a 40th birthday and were not inexpensive.
Excellent service. Fast delivery and the floral arrangement looked exactly like the picture. Thank you for helping me with my Valentine's Day purchase & Delivery.
The bouquet was much less full than pictured. Less actual blooms even though I chose the “deluxe” option. Filled in with a lot of greens and babies breath which is also not like the flowers pictured.
It was a disappointment. They sent a different order, with hideous presentation. When I placed my order, I got a notification that there will be some substitutions to my order. I called the florist, and she said No there will be no substitutions, but it was not true, they sent a different order.
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Florist Response:
Hello! The only differences from your order was a larger bear and a larger balloon. Thanks.
This is the second time I’ve ordered flowers from them and they are stunning. My mom loved the variety and it brightened up the room. It made her birthday extra special. Thanks for taking such care.
Wanted to stay local and Petals and Bloom was my choice and glad I used them. The flowers were spot on and were fresh. Delivery was simple and will use this company in the future.
Thanks
Great job. Easy on line ordering.
I’m happy with the service. The recipient loved the flowers. I called the shop to check the delivery status and the lady who I spoke with, was fast, friendly and professional. She provided me with proper expectations. I would purchase from them again.
Easy website to navigate, delivered within 2 hours, great end product. Thank you!
Very pleased with the beautiful my Garden, delivered on time and all went as the website had shown.
The bouquet I chose was absolutely perfect! One thing that sets this florist apart is they communicate with you to send a photo of the completed arrangement and also let me know when the order was going out for delivery. The flowers are gorgeous, fresh, professionally arranged and this will be my go-to florist in the Denver area going forward! They know what customer service is. Thank you!
flowers for my sis.....
she says they are beautiful..
thank you so much for the wonderful flowers.
being cooped up in the house is better with flowers.
Chris Rich
Beautiful flowers delivered on the day requested. Thank you!
I chose you because you are local, and I thought a local florist would inherently deliver a better quality product than one that ships from a warehouse. I am not disputing the product, I haven't seen it. I was disappointed that there is no product with a reasonable price point (I believe under $60), so I thought I was spending a lot in the first place, and then to have a $25 delivery charge blew me away. I didn't have time to shop alternatives, so I went with it. For someone to spend a minimum of $85 on floral delivery I guess you cater to the elite price point. For that I will definitely not choose you again. Again, no comment on the quality, it may have been great, but you price yourself way out of the market for most.
I did not receive the plant I ordered until the evening. Wanted it during the day. I had to call 3 times to find out where my plant was. The nice lady I talked to was the person who ended up delivering it finally. When I got it it was in a clay pot that was too small for the plant and a ribbon was tied around it to cover it up. I was extremely disappointed in the delivery and the presentation. I paid over $70 for this and expect some type of refund. Thank you. Pamela Best
Great experience. Delivery driver called when recipient did not answer. I will use them again in the future.
Ordered the deluxe tulips for my mom for mother’s day. delivered and no tulips! disappointed to say the least. not one tulip in the arrangement.
The prices were competitive and the arrangement that was delivered was beautiful! I order flowers for mother's day and my mother just loved them. I will definitely order flowers from here again for special occasions.
Loved the flowers, made my mom happy.
Recipient loved the arrangement! She sent me pictures and the arrangement looked even better than the photo on your website. Delivered on time also! Very glad to have chosen your shop, you delivered and the arrangement was great! If I ever need flowers again in the Aurora area, I will definitely contact you. Thank you!
Thank you so much Petals & Blooms! The flowers are gorgeous, and they worked with me to re-route the delivery when my wife wasn't at her office. Very helpful, friendly service!
I paid for same-day delivery for Valentines Day flowers which were not delivered on Valentine’s Day. When speaking with someone at the florist a day later I was only offered for the flowers to be delivered that day, a box of chocolates and $10 off? If I pay for same day delivery (particularly for a holiday) and it is delivered a day late it makes sense that I should be refunded my purchase but the shop was unwilling to do so.
Product came out great and they did excellent delivery service.
Everything was delivered perfect as always
Petals & Blooms Buckley has always delivered above and beyond. Beautiful product, on time as expected, even when ordered same day. Highly recommended.
Looks well and delivered promptly, unhappy that the message was misspelled on the card not as it was to be written and not even with decent hand writing.
She loved them!!!!!!!!!!!!!!!!!!!!
They made sure my son’s gift made it before Easter. Thank you for the extra effort!!
The bouquet was lovely, but the experience itself was cumbersome. Made the order online and first phone call that came was about not having the right color carnations in stock. Even though I was clear with instructions regarding delivery, I still received yet 3 more phone calls while at work about where and how to deliver, plus a 4th call asking if I’d called them which made 5 calls to me. I chose them because they’re on base and I’m in another state, yet they seemed unable to figure out what to do. They were pleasant but I had to interrupt my job 5 times.
I had these sent to my girlfriend. She completely gushed over them. This was a big win for me. Thanks.
Was sad to see what the bouquet looked like compared to what I saw on their site..for that price...out of towners who place orders always seem to get the short end of the stick...
Excellent! Updated me when processing, delivery time reported and helped me coordinate it all. Much thanks. Michael G
This is the second time I have used this flower business. The first was last month for my wife's birthday. This time for this Christmas Sleigh bouquet. My only complaint is that it does not say Merry Christmas on the sleigh. Past experience ordering online, the flowers were already wilting when delivered. These look and smell great. Keep up the great work and you will continue having me as a customer. "Santa's Big Helper"
Outstanding! She loved them! I am out of the doghouse! THANX, dan
Delivery was on time; and arrangement was fresh and beautiful
was told the flowers are beautiful and looked like the picture, delivery person a little ditzy
I am SHOCKED you sent me a request for a review ! I called your shop for over an hour and only got voice mail, during working hours. I never got a call back during the day at all. I was very worried when my Mother in Law did not receive her flowers by 4 pm, and started calling the store. I got no response and finally called the credit card company to stop payment. Only 20 mins after the store close did my Mother in Law get the flowers. I never got a call back from the store. I got a generated email saying the flowers had been delivered and now a generated email for a review. STAY AWAY !!!!! NO customer service. I had NO faith my flowers would be delivered
Super happy with how quick the flowers were delivered!!!
My Mom loved her flowers. I will definitely call again.
Mom absolutely loved then! Beautiful arrangement. Thank you
Exquisite! My grandchild actually gasped when she saw this beautiful arrangement and realized that it was for her.
Heartfelt Thanks, Kathleen
I called early on the morning shortly after the store opening on Monday to ask questions about ordering, and had to leave a message. I didn’t hear anything for several hours so I ordered online, and specifically asked that delivery to my on base house (I am in Virginia this week) be made either after 4:15 pm the next day or after 2:00 pm on Wednesday, so that Kacie could be home when delivery was made. Someone tried to call me several hours later in response to my voice message, and the caller on voice mail said she would call again later. The next call was a voice message on Tuesday around 1 pm stating the flowers had been delivered. I called back and for the first time talked with someone in person, and she was not sure where the flowers were delivered but she would check and let me know. She acknowledged that they cannot always meet the customer requests regarding delivery. Kacie told me she revived a call after 8 pm last night letting her know the flowers and chocolates were placed outside the front door. They would likely not have made it through the night out there had she not been called to bring them inside. I would be very uncertain about placing an order here again.
The flowers were fresh and very beautiful! A big hit with my wife. Thank you and you have a new, returning customer!
Such an easy buying experience. Website was perfect for my order which was delivered as promised the following day - the flowers looked amazing!
I called at like 930 a.m. the day of delivery to cancel the order. I left a message with my info, and said i didn't need a refund, please don't send them, blah blah blah. I just didn't want to send my girlfriend these anymore, I didn't want to be a creep and send flowers after a fight yanno. You guys called me back and I missed it, and they got sent anyways...
She called me crying they looked so nice. Thank you so much. I'm sorry for my mess too!
Very nice bouquet,a nice surprise for my daughter in law,thank you!!!
My wife's flowers arrived. She was very happy about the arrangement. It was very easy to place my order. Now I'm out the dog house and the human food will be excellent. Thank you!
Honestly disappointed in how they came out. Didn't look Nothing like the picture on the website.
Great service. Recommended.
My mother loved the bouquet. I actually messed up the delivery date but Ana was able to fix for me with no problem.
Flowers were delivered on time, thank you! My only feedback (although I am aware that product differs from picture slightly) is that less flowers then pictured.
Fast shipping and looks beautiful, thank you :)!
The flowers my mother received were pretty but had nothing to do with what í ordered online.
Please do not false advertirse, í wasnt pleased with the results.
