99 Reviews
Flowers were ordered at 10, delivered by noon. They are beautiful! The bouquet is as big, if not bigger, than the picture. They are fresh and full and so pretty! My recipient is very happy. Thank you!
The flowers were easy to order on the website. They were a gift for my daughter. The flowers arrived on time. They are just as beautiful as the picture. She was very pleased!
I received a picture from the recipient and it was even better than what was shown on the site!
From the point of view of ordering birthday flowers for my daughter-in-law from another country (Australia), the process was just great.
Thank you.
Your communication was much appreciated when the flowers were delivered.
Very, very comfortable with the service you provided.
Kind regards, Marjorie Hewitt
I ordered a bouquet to be delivered as a gift. It was on time and I received texts with the status. The recipient said they were happy with it.
My sister loved her flowers. They turned out beautiful.
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Florist's Response:
Thank you
I have only great things to say about Our Secret Garden! They are friendly, helpful, accommodating, efficient and dependable. My balloon bouquet was delivered right on time and my daughter absolutely loved them, saying repeatedly how cute they are! They made her day and Our Secret Garden made MY day! I highly recommend them. :)
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Florist's Response:
Thank you for your kind words!
and thank you for your business
This was a google search for a flower shop close to area that i needed flowers sent. I ordered online which was very easy, flowers were delivered which i was notified driver on way and when flowers were at the person. The recipient let me know how beautiful the bouquet was and sent me a photo…it was beautiful! Same day service, I will definitely use Our Secret Garden again. Thank you.
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Florist's Response:
Thank you for your business and for helping our small shop grow!
Ordering a sympathy bouquet for local delivery was effortless, and we’re so grateful to have such a talented florist nearby offering next-day delivery of such beautiful arrangements.
Great online and delivery service. The flowers were better than expected, and smelled amazing!! We will definitely use them in the future.
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Florist's Response:
Thank you very much.
My experience with Our Secret Garden was excellent! I had to unexpectedly change the delivery date for my bouquet and they were beyond accommodating! Highly recommend.
The 90+ year old birthday recipient was very happy with this arrangement. She called the sender immediately and expressed her pleasure and happiness. Thank you so much for making an elder person so very happy!
I ordered same day and the flowers arrived looking beautiful!! My daughter absolutely loved them!
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Florist's Response:
Thank you !!!
I realize that substitutions are part of the disclaimer, but what was received was not remotely like the picture. What was received was mums and pink lilies sort of shoved into a vase, reminiscent of what I’ve done myself with Safeway bouquets.
Could not have been better. Ordered the day before, delivery was right on time. The notifications and tracking of deliveries were stellar.
My wife absolutely adores this arrangement, seriously she mentions it every day.
I have ordered from Secret Garden a few times and they are the best.
We ordered these beautiful flowers for our friend's Birthday celebration. They were easy to order as we live in France and we thought it may be difficult which it wasn't. Our friend sent us a photo of the flowers and they look absolutely beautiful. Wecare delighted with the product and the efficiency of the company who delivered them for us on a Sunday. Thank you.
My wife absolutely loved the flowers when she saw them. Delivery was right on time and super easy. The colors and arrangement were beautiful. Thank you so much!
First I was so happy that you were one of the few florists that accepts international orders in Seattle. And the flowers were gorgeous! Even better than the picture on your website! I could see the care and love that you put into the arrangement. Thank you!
Nothing short of stunning! Very exotic and colorful! This arrangement made a huge hit with the family! Thank you :}
Thank you for the timely deliver of an absolutely gorgeous flower arrangement… you made my best friend’s birthday very special
Our dear friend who celebrated her 91st yesterday thrilled with her gorgeous arrangement and ballon from you! Thank you so very much!
Warmly,
Renee and Eileen
Beautiful bouquet looked exactly like the picture online. Delivered on the proper day.
The most gorgeous arrangements!! I don't even bother scrolling through the options. I always choose the Designer's Choice and add any notes if there's a specific request (e.g. colors).
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Florist's Response:
Thank you !!!!!!
HIGHLY RECOMMEND!! From my initial contact with the owner this was a terrific experience. He took time to talk with me despite being strapped for time. He followed up with me to make sure I got my order processed. Most important…..my sister absolutely LOVED her arrangement and sent a picture. It was gorgeous! Beautiful quality!
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Florist's Response:
Thank you b very much for your kind words
Everything was great; although I wish I could’ve seen a picture of what you created.
I placed my order online and it was delivered the next day. Although it was a sad time for the recipients, they said the arrangement was stunning. Thank you so much!
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Florist's Response:
Thank you
The flowers arrived on time and were fresh and beautiful, they made my daughter very happy however they weren’t arraigned as symmetrical as the photos. I’m trying to attach a photo so you can see. I expected a more professional look as I had them delivered to her employment for the patients to see and promote your business.
The flowers were beautiful and on time mother absolutely loved them thank you
Our Secret Garden came through again! They have consistently provided me with top-notch flowers and arrangements when I have ordered from them for occasions like Mother’s Day. Their delivery is always on time. These qualities take the guess work out of what to give for special occasions and there is no anxiety about the quality that will be provided and the timely service will continue. I highly recommend them.
I ordered a bouquet for my boss as an appreciation for a challenging project. I asked for colorful and scent free. At the last minute I realized I couldn’t pick it up and staff at Our Secret Garden accommodated me swiftly and had it delivered to her within an hour! It’s a gorgeous bouquet and the customer service was excellent. They always do a wonderful job.
Fast turnaround in a weekend order, I was shocked! Beautiful flowers and I loved the delivery tracker, too. Thank you!
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Florist's Response:
Thank you !!
I ordered the arrangement online a day before for delivery. Around noon the day of delivery I called to double check the order has been received. The gentleman told me the arrangement was ready and was about to go out for delivery. The recipient sent me a picture of the final product and it looked very similar to the photo. She was very pleased with them.
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Florist's Response:
Thank you!!
Absolutely stunning! Delivery was amazing and the flowers were perfect. Thank you!
I was disappointed at the flowers! They looked nothing like what I ordered! In the picture the flowers are bright pink, and small to match the size of the bouquet. What was sent was peach large flowers and very few of them. The greenery shown was small and also fit the size of the bouquet. What was sent was large greenery that hung down so low! Clearly out of scale! So disappointing to spend $83 for an arrangement and not get what was purchased!
I am so very pleased with Our Secret Garden! First, they were open on Easter Sunday when I decided I'd like to send my daughter an Easter basket. Second, they went above & beyond because the basket looked even nicer than the website photo. Third, it was delivered on time! I could not have been happier. And when I saw a photo that my daughter took of the basket, I was thrilled. I highly recommend Our Secret Garden for your floral needs. :D
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Florist's Response:
Thank you !!!!
My daughter loved the arrangement. Thank you.
Very pretty arrangement. Our friend was very happy with what we sent. We expected it to be a little bigger for what we paid, but we realize everything is so expensive these days! Will definitely use you again! Thank you.
Always perfect products and delivery! Thank you!
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Florist's Response:
Thank you
Disappointing. Flowers, along with ribbon, looked like they were just thrown in clear jar with pink water. The only thing comparable to photo was it did have daisies and a few pink roses.
Our Secret Garden did a beautiful job creating the peaceful, elegant arrangement I wanted. It was delivered within hours of my online order, right before the recipient left for her graduation! I highly recommend Our Secret Garden and will be ordering from them again...thank you!!!
I bought a bouquet based on the description on the website. That is not what I got. I am very disappointed in the quality of the flowers and feel like I was ripped off.
My daughter loved the arrangement made by Our Secret Garden. She said “this is the most beautiful bouquet I’ve ever seen in my life!” The flowers were delivered to her door within a couple hours of placing the order.
Amazing flowers! My mother was thrilled with her birthday flowers! They looked stunning. Thank you for the swift next day delivery and the beautiful display. ❤️
Our manager was obsessed! The purchase process via the website was super simple and communication on delivery day was seamless. The arrangement was beautiful. Thank you so much Our Secret Garden
Beautiful bouquet, delivered exactly when I wanted! I’m pleased and will call again.
Great customer service. Flowers delivered on time. Highly recommend.
Excellent bouquet, excellent experience.
Just as described and delivered very timely - the next morning after I placed the order on-line the night before. Thank you.
I picked one of the lower priced arrangements and it was delivered on time, came out gorgeous, and was very similar to the photo of the arrangement I selected. I’m very happy and will definitely be ordering again!
My daughter Love ❤️ the Bouquet of Flowers Omg She fall in love a soon that she saw it, it’s so Perfect so Beautiful and full. We really really love it. Thank you so much
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Florist's Response:
Thank you for trusting in us! We are happy you are happy
I ordered the Designer's Choice Luxury for my friend's birthday dinner. When I entered her home the arrangement was placed front and center. It was beyond my expectations! It had beautifully nuanced layers of color; there so many surprisingly different flowers and plant material, all arranged stylishly in a beautiful container. It was stunning.Thank you so much for an unforgettable design.
Item initially did not show up. Management stated this was due to the computer system charging my card on a day the store was closed and that this should not have been possible. I was contacted and offered to have the item delivered after the fact at a 20% discount.
Our gift was sent to a dear friend who loved it! Thank you!
Sent this to my niece for thanksgiving , she loved it! Communication and delivery were excellent !
Great service end to end. Beautiful cornucopia it’s truly stunning. I can’t believe you had one!! Thank you.
Where to begin... Ordered this arrangement for my future DIL. The online process was super easy, I was able to note specific delivery instructions, kept updated and notified as the arrangement was out for delivery and delivered. And she loved the arrangement. Her words were "they are absolutely stunning!"
Thank you for an amazing experience. We'll definitely use Secret Garden Florist again.
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Florist's Response:
Thank you
When I need to send flowers to my wife in West Seattle and I never know if she will be in the office until the last moment, Our Secret Garden gets the job done! I order on line and express the need for delivery same day and a time, and they deliver! I always use Our Secret Garden for my West Seattle floral needs. Their service and quality is beyond expectations.
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Florist's Response:
Thank you for your kind words.
and thank you for your business
Quick delivery and always a selection of interesting arrangements.
This sweet bouquet was beautifully done; my daughter was very happy to receive it. Thanks for such quality work!
I ordered these from out of town for a next day delivery. The recipients raved about how stunning this arrangement was! The arrangement they received was just slightly different from the photo and included some beautiful fall foliage. It's hard to know what or who to order from when you're long distance, but I'm so glad I made this choice!
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Florist's Response:
thank you for your busines and for taking the time to review our work
Great arrangement and fabulous customer service!
Flowers arrived on time. They looked identical to the photo. Beautiful! Thank you!
I was really pleased with the arrangement they did! It was for a birthday and as a delivery- sometimes it's hard to tell what the actual product will look like, and the quality, from a website- but OSG's arrangement was fantastic. I'll definitely use them again.
The Designer's Choice arrangement I pur based for my daughters birthday was far and away the most gorgeous bouquet I have ever purchased. It was large, luscious and full of a wonderful array of flowers. I wish I could attach the photo. My daughter was thrilled with her special gift.
Delivered on time, I was sent a notice they were being delivered, and they looked perfect!
Beautiful bouquet for the price, delivered on time!
The recipient loved her arrangement! I’ll use them again.
Our Secret Garden is a great Florist, it all looked beautiful, great quality and the service was on time.
The flowers were challenging to deliver but the team went the extra mile. The flowers were exquisite and the recipient was really touched and impressed. I will use The Secret Garden again!
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Florist's Response:
thank you
Great job!! Beautiful fresh flowers
Flowers were beautiful! Really impressed with delivery person. Recipient was not yet room, and delivery person tried contacting her by phone then texted me. I was told they were left at the recipient’s front door, and was able to pass the message along! Highly recommend for quality & service!!!
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Florist's Response:
Thank you !
Flowers were beautiful and delivered quickly the same day! I am out of state and was worried that I would be disappointed. Definitely glad I chose Secret Garden Florist!!
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Florist's Response:
Thank you!
Thank you for the on time delivery ,
Flowers were beautiful.
Also thank you for timely text of delivery being made that I could notify my family of the upcoming delivery.
The recipient of this flower arrangement was pleased with it (I did not see it myself in person). The photo she sent to me did not appear to have as many flowers in it as is shown. Service was as expected with delivery as promised on time.
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Florist's Response:
Thank you!
Flowers are beautiful again.
Great service and delivery was just as advertised.
Same day. Thank you.
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Florist's Response:
Thank you!
Best Flower Shop ever! Always great flowers, always on time!
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Florist's Response:
Thank you
Beautiful!! Absolutely loved it!
Ordered from out of state and loving friend absolutely loved her arrangement!! Delivery was on time and let me know when it arrived!- Thank you! ❤️
The flowers were delivered on time and look beautiful. Thank You
Our dear friend loves the arrangements from you! Thank you!!! And we really love supporting a WS company even though we’ve since moved across the country!!!
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Florist's Response:
Thank you!
Excellent service. I recommend it!!!
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Florist's Response:
Thank you!
First time in here and will definitely be back!
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Florist's Response:
Thank you very much
Ordered a bouquet for my wife for day of, it was done quickly and beautifully. She loved them and I would definitely use Secret Garden again!
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Florist's Response:
Thank you!
I sent these to my Daughter-in-Love (law) for her birthday. They were placed on the dining table for the birthday dinner. They looked fabulous!
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Florist's Response:
we are happy you are happy, thank you for your business.
Super easy to order flowers online and get them delivered quickly on the same day. Heard from the recipient that the bouquet was gorgeous. I'll definitely order from Secret Garden again!
Our daughter was thrilled with her birthday flower arrangement delivered yesterday. Thank you! They are gorgeous!
Just beautiful! Even better than the picture. They came in buds and are opening beautifully. They were delivered with care by a friendly gentleman.
Such a wonderful way to brighten a grey day.
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Florist's Response:
thank you!
I know my order was last minute, so part of the blame is mine. But I cannot review the pictured flowers, because that is not what was delivered.
Instead, a delivery of yellow roses was delivered. The recipient really loved the roses and called them the prettiest roses she had ever received. But sunflowers are her favorite and that is why I ordered sunflowers.
If I had been contacted and told of the substitution, I would feel very different. But the only way I knew was the photo sent by the recipient.
Altogether, not cool.
Would leave 0 stars if possible. Order never came. Awaiting refund.
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Florist's Response:
You sent me an e mail saying that the arrangement indeed was delivered, i ask you please delete this review
I live in CO so I had to order delivery for my bestfriend who lives in Seattle. I didn’t know what to get her and I came across this bundle, which not a lot of flower shops had when shopping online.. I thought it was perfect! Joaquin was very communicative & patient with delivering the order. My bestfriend got home so surprised and she loved it! Thank you so much!
I love their work!
Over the years, Our Secret Garden has delivered gorgeous arrangements to my home with absolute reliability. They’ve been friendly and responsive when I’ve contacted them with requests. Their taste is impeccable.
Beautiful and long lasting
I got a girlfriend out of it thanks homie luv u 10/10 will order again. ❤️
I needed to send dear friends a sympathy bouquet and Our Secret Garden was able to deliver a beautiful arrangement so quickly. Thank you for acting fast and making a stunning arrangement!
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Florist's Response:
Thank you very much for trusting in us!!
Beautiful!
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Florist's Response:
Thank you! we are happy you like our creations
Although a pretty bouquet was sent, and I understand substitutions may be made, it did not appear similar enough to the bouquet ordered. I felt disappointed.