613 Reviews
This beautiful arrange was given to a friend for a birthday present. She loved it. It was delivered on time, also.
This bouquet is gorgeous. We placed an order for same-day delivery for a colleague and it was totally effortless. The driver sent a photo once it got there. Thank you for your talent and care! I will be ordering from here again.
The order was as pictured, and appreciated.
I sent a very dear friend the bouquet of flowers of the month for her birthday and she said they were beautiful. Thank you Moss Flowers & Delivery!
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Florist's Response:
Beverly,
Thank you for your five-star review! We’re delighted to hear that the J & L Bouquet of the Month brought joy to your friend on her birthday. It’s our pleasure to create beautiful arrangements that make special moments even more memorable. Your trust in our team here at Moss' Flower Shop means the world to us!
I have now received and sent flowers through Moss’ flower shop and they are stunning every time!
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Florist's Response:
Sarah,
Thank you for your wonderful review!
We love hearing that our team at Moss' Flower Shop have consistently brought you joy with our stunning arrangements. It’s our mission to make every floral experience special, and your feedback truly inspires us!
This is the 2nd year in a row I have ordered flowers for my sister from across the country to be delivered in TN from Moss’. So far I have had the easiest experience ordering flowers to be delivered and both times, even months apart, I’ve had no issues and the flowers are absolutely gorgeous! Moss’ flowers is it, one stop shop, stunning arrangements, quality service.
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Florist's Response:
April,
Thank you for your five-star review!
Providing quality service and delivering beautiful arrangements is truly our passion! It's wonderful to know that our stunning arrangements and quality service have consistently met your expectations.
They were great and made my order for delivery the same day
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Florist's Response:
Angela,
We're thrilled to hear that you had a great experience with our same-day delivery service. Ensuring our customers receive their orders promptly and beautifully arranged is our top priority. Thank you for your wonderful review!
Beautiful arrangement. Great service. What more could anyone ask for? Moss' was true excellence.
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Florist's Response:
Thank you, Polly!
We're excited to hear that you found both our arrangement and service to be excellent. Our team strives to deliver beauty and reliability with every order, so your satisfaction is our greatest reward.
I was very pleased and satisfied with the flower arrangement I ordered on a Sunday for the next days funeral visitation. The arrangement was delivered on time and was greatly appreciated. The arrangement was exactly as pictured online. It uplifted my heart when I saw it. Thank you for 'caring' during a difficult time.
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Florist's Response:
Gayle,
Thank you for your five-star review!
We are truly honored to have been able to provide some comfort during such a challenging time. Knowing that the arrangement was delivered as expected and brought a moment of upliftment to your heart means the world to us.
My family and I have been long time customers for many years, though I admit I do not buy flowers very often anymore. This purchase was a last second decision for my Mother. To say I was more than unhappy with what I saw would be a huge understatement. It looked like a three year put the arrangement together. It was very sparse and looked as if it was thrown together with little or any care. While I realize not all flowers can be available at any given time, more effort should be put forth in that situation.
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Florist's Response:
James,
We're deeply sorry to hear about your recent experience and that the arrangement did not meet the high standards you expect from us. As a valued long-time customer, your satisfaction is extremely important to us, and we regret that we fell short on this occasion.
We understand the importance of providing beautiful and thoughtfully crafted arrangements, especially when you make a decision to purchase on short notice. We have made several attempts to contact you regarding your order but have been unable to reach you. Please give us a call at (615)758-5972 so that we can review this with you directly.
Delivered on time but the real thing was less than the picture. I am through with Moss's for flower for my mother.
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Florist's Response:
Gregory,
It’s important to us that every customer feels delighted with their purchase, and it sounds like we fell short in this case. We strive to ensure that our arrangements match the high standards displayed in our pictures, and we regret that this was not your experience. We did attempt to reach out to you to address the issue and find a way to make it right. We genuinely value your feedback and would love the opportunity to discuss this further.
My Daughter said that they were "stunning". She got soooo many compliments and the Lilys were delightful and smelled amazing.
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Florist's Response:
Gina,
Thank you so much for your five-star review!
We're thrilled to hear that your daughter found the flowers beautiful and that the lilies made such a positive impact with their delightful scent. It's always our goal to create arrangements that not only look beautiful but also create lasting impressions with their fragrance and elegance.
My wife was absolutely thrilled with this arrangement for Mother's Day.
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Florist's Response:
Dustin,
Thank you for your awesome five-star review!
We're overjoyed to hear that your wife was thrilled with her Mother's Day arrangement. Creating moments of joy and celebration through our floral designs is exactly what we strive for, and it's wonderful to know we could help make her day extra special.
Due to living in another state- I looked for a local flower shop online in my family members hometown (as did not want to use a 1-800 service). Very pleased! Order was beautiful and arrived on time! Highly recommend.
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Florist's Response:
Joy,
Thank you so much for your five-star review!
We're thrilled that you chose to place your trust in our team for your family member's special occasion. It's wonderful to hear that the arrangement was beautiful and timely! Thank you for your business and we hope to work with you again soon.
Beautiful flowers and timely delivery! I would definitely use them again.
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Florist's Response:
Summer,
Thank you for your five-star review!
It's always our goal to provide beautiful arrangements and ensure they arrive right when you need them, so your kind words are appreciated! Our team understands that timing can be everything when it comes to delivering happiness through flowers.
Beautiful corsage delivered as planned. Kept it in the refrigerator until next day’s prom. Looked beautiful on their wrist and held up through pictures and dancing. The very edges of the roses were a little brown so I might order the next time for same day as prom or event to avoid that small amount of browning on the edges.
The flowers for my anniversary were beautiful. Mosses does an amazing Job!
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Florist's Response:
Tom,
Thank you so much for your five-star review!
We're delighted to hear that the anniversary flowers were a beautiful part of your special day. At Moss' Flower shop, we take great pride in crafting arrangements that celebrate life's meaningful moments, and knowing we could help make your anniversary memorable is incredibly rewarding.
We are so happy and appreciative with Moss Flowers. We live in another state and order every year for our Mom who lives in Mt Juliet. We received a postcard reminder this year for her birthday order with a convenient QR code. Absolutely flawless and so simple. The flowers arrived a few hours later and were gorgeous! Thank you for a beautiful arrangement and for making the ordering process so easy!
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Florist's Response:
Anne,
Thank you so much for your five-star review!
The bouquet was awesome. Excellent work and delivery was exceptional. Look forward to using your services in the future.
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Florist's Response:
Jeff,
Thank you for your 5-star review! We’re thrilled to hear that you loved the bouquet and that our delivery service met your expectations.
Our team takes great pride in crafting beautiful arrangements and ensuring they arrive in perfect condition. Your feedback motivates us to keep delivering excellence!
Thank you for your support and your business!
My friend loves the flowers and her day was brightened!
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Florist's Response:
Kimberley,
Thank you so much for your 5-star review! We’re delighted to hear that your friend loved the flowers and that we could brighten her day.
My daughter was born on a Good Friday and needless to say, the house was adorned with Easter Lilies. Every year on her birthday lilies are her flower of choice to brighten up the day! I previously lived in Mt.Juliet, Tn. for 8 years and Moss' Flower Shop always came through with flowers and accessories on many occcasions including birthdays and holidays. They have great choices in arrangements, and delivery service, if needed, is exceptional.
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Florist's Response:
Bruce,
Thank you so much for your 5 star review!
It’s heartwarming to hear how our flowers have played a role in your family traditions over the years. We take great pride in offering a wide variety of arrangements, and it’s wonderful to know that our choices have consistently met your expectations for birthdays and holidays.
Our team strives to provide exceptional service, whether it’s creating the perfect arrangement or ensuring timely delivery. Your kind words affirm our commitment to quality and service, and we are grateful for your continued support.
Another beautiful arrangement from Moss’ Flower Shop! It was a wonderful Anniversary gift and smells and looks amazing!
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Florist's Response:
Thank you so much for your second 5-star review! We are absolutely delighted to hear that the arrangement made a wonderful and fragrant anniversary gift!
Our team takes great pride in crafting beautiful floral designs that enhance special moments. Your satisfaction means the world to us, and we’re thrilled to know we could help celebrate such a special occasion.
Thank you for your business, kind words, & continued support!
If you like what you see on their site, I will look even better when you see it in person.
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Florist's Response:
Do,
Thank you for your review!
Our team strives to ensure that our online representation accurately reflects the quality and beauty of our floral designs. It’s always our goal to exceed your expectations, and we’re delighted to know that you felt that way!
Thank you for your business and we look forward to working with you again soon!
I needed an arrangement delivered in Mt. Juliet. I made an error on my message and called in to make the adjustment. I was met with kindness and understanding. The arrangement was beautiful and on time. :-)
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Florist's Response:
Brooke,
Thank you so much for your review! We're thrilled to hear that you had a positive experience with us.
It’s great to know that our team was able to assist you with your message adjustment. We understand that errors can happen, and we strive to provide a supportive and understanding environment for our customers. Our goal is to ensure that every aspect of your order is just right, and we’re glad we could help!
We're also delighted to hear that the arrangement was beautiful and delivered on time. Our Team works hard to create stunning arrangements, and your satisfaction is our top priority.
We look forward to serving you again soon!
You guys are great! I have been very happy with the flowers delivered, the promptness of Moss' in the delivery, and Moss' attention to the details of my delivery requests which Moss' follows. Great service and great flowers. Five Stars! P.S. My folks' favorite flower shop.
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Florist's Response:
Willem,
Thank you so much for your review! We truly appreciate your loyalty and are thrilled to hear that you have consistently been happy with our service.
It’s fantastic to know that our attention to detail and prompt delivery have made a positive impact on your experience. We take great pride in ensuring that every order meets our high standards and that your requests are carefully followed. Your satisfaction is our top priority!
Thank you for your kind words and support!
The flowers are beautiful and were a lovely birthday surprise!
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Florist's Response:
Mark,
Thank you so much for your review!
Our team strives to create arrangements that bring joy and make special moments even more memorable. It’s wonderful to know that we could be a part of such a special occasion!
Thank you for your kind words. We look forward to serving you again soon!
Excellent service, very timely on the delivery.
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Florist's Response:
Mark,
Thank you so much for your review! We are thrilled to hear that you had a positive experience with our service.
Timeliness is a key part of what we strive to deliver, and we’re glad to know that your order arrived exactly when you needed it. Our team works diligently to ensure every delivery is prompt and meets your expectations.
We look forward to serving you again soon!
What was delivered was beautiful. It was perfect.
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Florist's Response:
Greg,
Thank you so much for your review!
Our Team at Moss' takes great pride in crafting stunning floral designs that bring joy to our customers. It’s incredibly rewarding to know that we could meet your expectations and add a special touch to your occasion.
Thank you for your kind words!
Flowers were beautiful as always. We live in Maine and daughter in Tennessee so very happy to have found Moss Fliwer Shoo for fast delivery to our daughter for special occasions
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Florist's Response:
Brenda,
Thank you so much for your review! We are thrilled to hear that you found our services to be reliable and that the flowers were beautiful.
It brings us so much joy to know that we can help you connect with your daughter in Tennessee from Maine. Special occasions are meant to be celebrated, and we’re honored to be a part of those moments for you and your family.
Thank you for your kind words and support!
A very beautiful flower arrangement that was delivered on time. Very easy ordering online. I like getting the email notification once the delivery was made. Maybe attaching a photo the delivery was made, or including in the email that it was hand delivered to the recipient? I really enjoy ordering from Moss'.
Beautiful flower arrangement that was delivered on time.
Gorgeous roses, a beautiful bloom, unique vase which my wife loved.
A lovely bouquet..she loved it!
Excellent,
Our bouquet was just as pictured.
Only came with 11 roses but advertises 12.
Very easy to order and pay online. They were delivered in a timely manner. The delivery person was extremely pleasant and had a very big smile on his face.
Very very very beautiful flowers, done with such excellence! Thank you Hope to use Moss again!!
This was my first time ordering from your Company and I was very impressed. Wasn’t able to order the flowers for delivery until around noon and you guys were still able to do the same day delivery. Flowers were beautiful and thank you. Will definitely use you guys again.
While the bouquet was beautiful and looked very much like the picture of the standard bouquet posted online, I ordered a premium bouquet and was expecting it to be a bit fuller than the standard picture.
I wanted to send something to a customer in Tennessee who had lost her husband recently. We are in MIchigan. I googled flower shops in her area and Moss was one of the choices. I went on their website and found a beautiful plant & scented candle for her office. It was delivered the same day! Price was great. Our customer was so appreciative and sent us a picture of the plant. It looks exactly like what I ordered. She also loved the candle. What a great find, thank you!
Recipient was very happy with the arrangements. Thank you so much for the excellent service and beautiful work!!
The flowers were beautiful and easy to order. He got them a few hours after I ordered them. Excellent price too! Thanks!
Moss’ always does the best job and their floral arrangements are large, with lots of beautiful blooms and gorgeous arrangements.
Easy online order, great service, and beautiful arrangement.
This is a hostess gift for my daughter and she says it's beautiful. You can never go wrong with Moss'
Our friends love the arrangment
Our friends loved, loved the flowers. They said that they were the most magnificent arrangement they ever saw delivered to a home. I am very grateful that they will be able to enjoy these flowers on their Thanksgiving table.
Beautiful flowers! They did an excellent job!
The arrangement is not as full as the picture shows.
You guys did an excellent job. It was perfect! The Customer service was excellent and all the attention to special details that I requested. I would recommend your business to anyone. Thank you for a job. Well done God bless.
I sent this beautiful piece to someone on our team who just had surgery. She loves it and said it smells just perfect. She also loves the pumpkin.
thank you for doing such a beautiful job!!
I live in Minnesota and wanted to send flowers to family who live in Mt Juliet. I did an online search and found Moss Flower shop. Ordering online was simple and my son sent a photo of the bouquet. It was very beautiful which I was so pleased to see. I would highly recommend this business! Quality bouquet!
Look just like pictures and overall great
Beautiful arrangement! Thank you.
This was an excellent flower company, and the service was flexible and communicative with the delivery to the recipient. I Recommend this company to anyone who wants to give flowers to someone just because.
There's not a better place to buy flowers. I always get great service, and beautiful flowers at at a very competitive price.
I left this arrangement up to the designers and it was stunning. My friend was delighted in the arrangement as well.
The flowers were absolutely beautiful! They showed such style and class! The recipient was definitely cheered by them. I will be using this florist again.
Process was super simple, the arrangement looked fantastic and was delivered lightning fast! Will re use them as my florist again!
Perfect experience and beautiful flowers as always! Thank you guys for another awesome job!
Nothing like this picture! So disappointed
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Florist's Response:
Anja, We want to thank you for letting us know about your disappointment in the arrangement ordered from us. Your feedback provides us the opportunity to review our processes to ensure the best quality floral services. At Moss’ Flower Shop we pride ourselves on being the best florist and always want our customers to be 100% satisfied. Per our phone conversation, the lilies in your arrangement just arrived the day of your delivery and had not opened yet resulting in the difference seen in your arrangement. The lilies will open up to resemble those in the photo in the coming days. We value your business and hope that you give us another opportunity.
Bright and beautiful.
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Florist's Response:
Janice, Thank You for your 5 Star review and kind words!
Moss' Flower Shop
I have used this florist for over 35 years. They have always provided beautiful arrangements.
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Florist's Response:
Thank you Jill! We value your loyalty to Moss' over the years and want to express our appreciation for your kind words.
This was my first time ordering an arrangement to be sent to a very special person. The entire process was wonderful.
Very easy experience. Gift of the flowers was received very well. She loved the arrangement stating it was beautiful. Delivered on time. Excellent service.
I sent this to a colleague, it was utterly beautiful!! It was even prettier than the picture on the website.
I use Moss' to send flowers to my mom who lives in Mount Juliet TN. I however live in Florida so I went to the website picked out a beautiful arrangement for Mother's day, selected the day I wanted them delivered. Very user friendly. The flowers were delivered on the day I selected and they were gorgeous my mom loved them and sent me a picture. They were exactly like the ones I had selected.
The flowers hit the young mom right in the heart ❤️
So easy to place the order and the recipients said the arrangement was beautiful and it made their day!
The receiver AND the sender rate this a 5 star! I placed the online order very early in the morning and it was delivered well before noon the same day. The recipient sent me a picture and said it was the most beautiful arrangement she had ever seen - which is very strong since she is a very creative person who LOVES flowers. I couldn't be happier with Moss' and I would use them again in the area.
My mom lived her bouquet! Lots of smiles!
The floral arrangement I ordered was beautifully created in a charming ceramic pitcher. It was delivered timely as requested. I appreciate the updates that were sent to me concerning the availability of the fresh flowers in stock. Great customer service. My sister absolutely loved the floral arrangement. Thank you.
Beautiful bouquet, excellent delivery !
Highly recommend!
I ordered flowers for next day delivery to a friend. She was thrilled, so great job. Upon delivery I was texted a photo of the flowers on her doorstep, which was a nice surprise to get that confirmation. They looked great. Thanks
I was surprised how small the bouquet was for $150. The flowers were beautiful but the picture looks a lot bigger than the arrangement that was delivered and for that amount of money.
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Florist's Response:
Hi Gretchen,
Thank you for providing feedback on our Free Spirit Bouquet. We take our client reviews very seriously and never want to hear that we have disappointed. The Free Spirit Bouquet selected in your order is a more compact bouquet full of premium flowers like the Free Spirit Rose, white hydrangea and white oriental lilies. The lilies in your arrangement are in bud stage and will open into beautiful full blooms over the next few days. Again, we appreciate the opportunity to hear your thoughts and hope you will give us another chance in the future.
Moss’ Flower Shop
As always a beautiful arrangement. I live in Maine but use Moss’ Flowers to have deliveries to my daughter who lives in Mt. Juliet. Always prompt deliveries and flowers are always beautiful
Delivered on time and flowers looked just like the picture on line.
I have ordered from you 2 times before this most recent order & the arrangements were both gorgeous! Unfortunately this recent arrangement was very basic; a bunch of carnations :(
I will definitely give you another try in the future & will hope for the best!
Moss’ flower shop always handles there business at a top notch level!!
Moss’ never disappoints. Our family uses them for every special occasion. Their employees are always friendly, knowledgeable and helpful, and their arrangements are always healthy and better than I expected. I can’t imagine ever using another flower shop.
Very satisfied! Flowers were beautiful as expected and delivery was right on time!
Thank you!
Arrangement was beautiful beyond expectations. and It was delivered timely.
Easy and efficient transaction. Arrangement was duplicated except the bow was different (plain, burlap) and I only saw one hydrangea. ( It may have been in the back.) Overall, it was lovely and the family loved it!
The bouquet was absolutely beautiful! All the flowers were fully bloomed & looked fresh!! The florist did an amazing job! This is why we keep coming back! Thank you SO much!
The delivery didn’t look nearly as put together as the picture even though the flowers were similar.
The arrangement turned out exactly like the picture and was delivered in a timely matter (the same day). My sister was delighted with it.
Moss flower shop is amazing they were very professional and kind. I will use them again. Highly recommend!!
I'm not close so always order the flowers from you since I've never been disappointed.
Thank you so much for the wonderful service and the beautiful arrangement!!!
My daughter-in-law took a picture and sent it to me--my granddaughter was thrilled!!!
Quick delivery added to the charm of this delightful Christmas gift. The recipient sent photos and was thrilled.
the ease of ordering online and getting delivered same day was amazing! Thank you!
Nice to have different choices besides flowers.
Lovely flowers she loved them thanks
I ordered these for my mother in law. She was out of town the day they were supposed to be delivered and I didn’t know, Moss was very gracious and postponed delivery and made a fresh bouquet several days later for her. They were exactly like the picture! Absolutely beautiful!
I have never had such a positive experience when ordering flowers in another state! It was seamless and you HAND delivered them within hours! My friend, staying with her sister in Tenn., fell and broke both bones in her leg and had 4 hrs of surgery. She has to stay there for a few more weeks before returning to TX. She LOVED the flowers and the candle and immediately texted all her friends here. Thank you all so much! Wish your business was here!!!
As usual, Moss' Flower Shop has done it again; made my wife thrilled with their arrangement. Thanks again!
Extremely small for the price, flowers are wilting less than 24 hours after they were received.
The recipient was very appreciative of the arrangement in memory of her father.
My son attended because this event was out of town. He said the floral spray was very pretty
Thanks so much for the ease of ordering, prompt delivery and lovely arrangement.
Beautiful plant and was delivered on time. Thank you for being such a reliable florist!
I was not able to receive a response from the recipient of this arrangement, but from past responses of other recipients, I know it had to be just as lovely. I don’t think your quality of beauty has changed. I also picked up an arrangement, in person, a few weeks ago. It was gorgeous. It received many compliments. Please continue to produce your wonderful floral arrangements with confidence.
They were gorgeous! Since it was a very special birthday for someone I adore, the Premium option definitely gave the arrangement the oomph I was hoping it would. I'm happy that she was pleased, thank you again!
While the photo of these flowers is beautiful, it just does not do the arrangement justice! They were absolutely fabulous! A Happy 7th Work Anniversary for my Executive Administrator! She loved them!
My aunt told my mother in no small detail how beautiful the flowers were. Thanks!
Ordered the flowers from CA for a funeral in MJ. The flowers were delivered well in advance of the visitation and funeral and received a pic of them last night. THANKS for the beautiful arrangement and outstanding customer service.
The piece that I chose was exactly how I’d envisioned it!!! Absolutely would recommend Moss…10/10!!!
Everything was perfect. Ordered online and it was delivered without any issues at all. Thank you!
Delivered just as beautiful as the picture!!
Absolutely amazing service and decided on the florist bouquet and as always it came out amazing. Timely service and beat all expectations.
Excellent job, thank you for such a nice arrangement and quick response to our online order. Our order was placed AND delivered within approximately 4 hours, very satisfied with your attention to prompt customer service!
Flowers arrived on time and as expected. Very nice and look like the photo. My wife is happy with them.
Asked for a unique big beautiful arrangement for our anniversary a d they delivered. My wife is amazed and loves it and continues to comment on how lovely it is days later
Thank you
The flowers were beautiful! A great amount for the price. Super fast - same day delivery (from placing my order to delivery was ~ 3 hrs). Will order again!
The recipients of this beautiful arrangement, said it’s one of the most beautiful arrangement of flowers they have ever seen. This comment came from someone who loves to receive floral arrangements. Job well done.
I was unable to attend the service as I live out of state. However, I was told they were beautiful! Thank you for taking care of this for me.
My mother loved these flowers. Absolutely beautiful!
Disappointed. Paid an additional charge for a deluxe bouquet, however when I was shown a photo, the arrangement was quite small and no additional flowers were added to the arrangement. The 3 roses that were included, which is standard according to their website, were already starting to wilt.
Ordered a custom bouquet for the second year in a row now. I was very pleased (as was the recipient) and would recommend them anytime. Thanks!
I paid for the most expensive tier of this bouquet and honestly it looked less full and bright that the images which say they are the basic tier. I even left notes for the florist to choose whatever flowers they felt were best so they could make a good selection of blooming flowers. Overall I am extremely disappointed. I usually don't post negative reviews but this was a $100 bouquet and it looked hurriedly put together and half the flowers weren't even blooming.
Excellent service. I have used Moss flowers several times and my sister has never been disappointed with the arrangement that I have selected on line or calling the shop directly. I prefer calling directly because I have the opportunity to talk with the staff and the southern hospitality is absolutely wonderful. I will definitely use them again.
Actual arrangement looked better than the picture.
My order was changed as I received an email stating, "We are currently out of the Frangrance shown, we will substitute with Water Frangrance." Not sure if my wife will like this more or less, but it didn't seam like what I would want. Then when my wife brought these home last night, I was shocked as they looked nothing like the picture. First, they weren't real flowers as I assumed they were, tulips specifically, they were much smaller, less attractive, and not real. I searched for this listing this morning, but I can't find it on your web site today, yet I don't recall any reference to "fake flowers". I have always had exceptional service and product from Moss' and I use you exclusively. I will continue to use you (with real flowers), but I was disappointed with this purchase.
Used them 4 times or so. This was the first delivery. They never let me down! Bouqet was PERFECT!
Fantastic service and beautiful shop. They took care of everything and fast! I had ordered a large memorial collection in addition, and they were able to do it in two days with on time delivery. Much appreciated! Beautiful local flower shop with an amazing selection of local/handmade gifts as well.
The Easter arrangement , Gardeners Glory,was absolutely beautiful. All the flowers were fresh and vibrant.
It was delivered on time as promised.
Moss does it again !
Love the arrangements that I have ordered. I live in Maine but have a daughter in Mt Juliet that I send flowers too. The arrangements are always beautiful and delivered on time
Was a perfect 90th birthday gift!
You did a great job. I live three hours away and know I can depent on you for excellent service!
I randomly picked a shop to send a bereavement gift to my best friend because I don’t really know the area very well. I am very pleased with the selection and prices and I loved what I chose. They delivered it exactly on time and my friend loved it. I would use them again if needed.
I’ve ordered flowers twice this month for birthdays. Each recipient was blown away by how beautiful their flowers were. I saw one of the arrangements and it was stunning. I’ve always been pleased with the quality and beauty of their arrangements and my orders have always arrived on time.
The Designer's Choice Bouquet for my Aunt's birthday was lovely and Ashland was very helpful with suggestions on what to order. I liked that they had photos on their website as a starting point. Placing order online was easy. Talking to them on the phone was very helpful to make sure I could customize the Designer's Choice Bouquet for my Aunt. They delivered on date requested and sent me a photo of the arrangement before delivery.
There are no words that can describe how incredibly Moss is!! They were absolutely incredible to work with and the flowers were the most beautiful vibrant flowers I’ve ever seen! They were there early! I will always go to Moss! The best flower shop in Mount Juliet!
Great service, flowers were delivered within a few hours of placing the order. I highly recommend Moss’s Flowers.
I will be a repeat customer.
Overall Great Job
They were out of the vase I selected but communicated with me about a substitution.
The flowers were beautiful.
The custom bouquet made for my mom was both creative and exquisite! Well done!
It was amazing she loved it
Although it was pretty, it was not at all what I was expecting. Especially being sent as a sympathy arrangement for a funeral. There was no green plant at all…it looked like a spring Easter basket. The picture referenced should be changed, or no picture at all. Again, it was pretty but dramatically different than pictured or described.
Memory stone is beautiful and receiver loves it. Excellent delivery and notification services.
Roses looked great and were ready when expected. However, barely lasted a week. Did not last as long as some maybe because the stems were not cut at an angle and therefore could not absorb enough water. I am only aware of this as I had a family member in the florist business.
The flowers were delivered timely & they were BEAUTIFUL! We were very pleased! Thanks!
The flowers are absolutely stunning from here
This was the most beautiful arrangement I’ve seen. The colors were so vibrant and every flower was open and perfectly placed. Thank you for your wonderful service, dedication and contribution to your community and the respect you show through your artistic works.
Sincerely,
Holly Malone, 2/19/2023
Thank you for the polite, professional, speedy, and accurate service. The flowers were so pretty. When the Lilles opened up the Friday the day of the service they were the biggest I’d ever seen. Your care and attention to your craft of arranging was spectacular. I live two hours from your location, but any flora need I have in the Nashville area I will most definitely be calling upon your establishments service!
Sincerely,
Holly Malone, 2/19/2023
Roses were perfect. Great quality and nice accents in the Vase. Delivered on time.
She absolutely loved them
Thank you Moss'.
The flowers died 2 days after getting them. Very disappointed in them.
I’m very happy with my last order. The website was user friendly. The flowers were fresh and smell amazing and the delivery on point.
Moss’ yet again has done an amazing job with the arrangement of flowers I bought my bride for Valentine’s Day. Moss’ will continue to be my go to florist. Highly recommend them.
On time beautiful very satisfied
Beautiful arrangement , fresh, always great working with Moss , delivery was great also , around perfection ..
The flowers were amazing, the smell, the way arranged in the vase, absolutely beautiful.
Thank you..
It was a perfect arrangement for V day
Arrived on time, Wife loved it.
So pretty !!!! great job again Moss Flowers
I use Moss to send flowers to my mom. They always make the arrangements beautiful.
Absolutely beautiful! My mom loved it. Thank you!
I placed an order for a bouquet for one of my coworkers. The bouquet arrived promptly and was incredibly beautiful. It included a colorful variety and also small details that added to its uniqueness and warmth. I look forward to ordering more bouquets from Moss in the future!
I ordered some flowers for our daughter-in-law; and, when she received them she called and she was ecstatic. She was overwhelmed by their beauty! Moss’ always does a wonderful job. I have been depending on them for many, many years. You will not be disappointed!
Flowers were beautiful and delivered with care to the recipient! When they were out of one of the flowers, they called before changing the arrangement. What they made was even more beautiful than what is pictured. Would definitely recommend this florist to others.
As always, a perfect experience with ordering online. Recipient's response was, "FABULOUS!"
Such a beautiful arrangement delivered with love and care. The recipient was so surprised and delighted by how beautiful this was.
Thank you!
My mother loved the flowers and said they were beautiful!
The recipient loved them.
The size of the bouquet was quite small... not really worth the price.
This arrangement was perfect. Thank you!!
It was delivered on time but did not look like the picture. Not as many flowers but was still pretty.
Arrangement was beautiful and delivered on time. Thank you so much!!
My friend LOVED IT. Sharing the pic of the delivery was very nice. I was able to see the beautiful arrangement and that it was delivered to the correct address. It was an added bonus I was not expecting. Top Notch and I will definitely be using you guys again!
delivered same day as promised and accomodated my request for different rose color in the arrangement... made wife smile which is all that mattered... love to shop local...thanx bunches
Well done and perfectly on time with delivery
The roses were BEAUTIFUL!! Thank you for great customer service!!
My wife loved the flowers.
I have relied on Moss’ to deliver flowers for my family for years. They are quick to deliver and can always be trusted for a beautiful arrangement.
The arrangement is absolutely beautiful!
Moss Flower Shop has always met or exceeded my expectations! Mostly exceeded… the Mt Juliet family member that I send flowers to has never been disappointed. Thank You!
(Side note, a special request to add bananas to an order was fulfilled without hesitation!! Thanks..)
Very beautiful arrangement!
The flowers was beautiful and exactly what I ordered.
Excellent florist. I’ve ordered flowers from them for years and have never been disappointed.
I sent this to my sister and brother-in-law to celebrate their anniversary. I ordered it on-line in the morning and it was delivered the same day before noon. My sister sent me a picture of it and it is gorgeous! She loved it. I can always count on Moss’s!
Placed an order for my father’s caregiver while he recovers from hip surgery. Beautiful arrangement was delivered same day! They even called to let me know the flowers had been delivered. Happy customer!
My wife loved her anniversary lovebirds. Great gift.
They always do a great job! Couldn’t be happier!
The flowers delivered were more beautiful than the online picture!
Very easy. Lady was very nice a friendly. They stayed on top of letting me know when order was delivered.
I couldn't be happier, for once ordering online the flowers I ordered online was actually what the picture looked like. You never know when sending flowers out of town.. Thanks so much I will order from you again!
Perfect arrangement to celebrate our anniversary. My wife loved the colors. Thank you for being flexible for me.
My daughter is very happy with the chickadee bell
The arrangement was absolutely beautiful and delivered on time.
The family member who received it was delighted.
This arrangement is absolutely stunning in person. We ordered with a Trapp candle for a family member and she was most impressed and appreciative. Delivery person called prior to ensure someone would be there to take delivery and was extremely polite. Thank you all so much!
Good job, flowers were perfect. Wife was happy.
My best friend in college just passed away. I did not know who to contact for flowers. The chapel suggested your shop and I was so happy with the arrangement. I was not able to attend her funeral because of distance. But someone took a picture of the arrangement and I was so pleased that it
looked so beautiful. Your shop did a wonderful job. These kind of purchases are so difficult, but it brought me such peace...... Thank you again.
They did a beautiful job! The bouquet was just as beautiful as the picture and delivered on time. Thank you very much!
Ordered flowers for a funeral of a friend. They were delivered on time and were actually much nicer than we expected. We were very pleased in every way with Moss Flower Shop. Based on this experience, I would highly recommend them.
Moss flower shop is great! I ordered this planter online and then had a follow up phone call. Excellent customer service and prompt delivery. The recipient of the planter loved it. Both my friend and her daughter commented on how lovely it is. Thanks again to Moss Flower Shop!
Sent these as a gift they were beautiful. Thank you so much
Very pleased with the arrangement!
Timely delivery and my friend loves the birthday bouquet! Thank you!
The flower arrangement was beautiful and colorful as the picture online.
The flowers were gorgeous and the delivery was made within just a few hours - a perfect welcome home for a family member. I will use Moss’ Flower Shop again!
One of the few florists you can count on to deliver a consistently beautiful bouquet. Amazing every time.
Excellent service. Very pricey!
Thumbs up!!!
The recipient of the arrangement said it was beautiful!
The funeral spray looked wonderful! I have ordered from so many other florist and was so disappointed with what was delivered. I will definitely use them again for future occasions! Would definitely recommend them!
We could not attend, being from out of state, but our son, the husband of the deceased said they were pretty!
That would also be true for the other arrangement of the Celebration Tribute that we also ordered
Thank you so much for the quick delivery! It was last minute and you delivered well before I anticipated! Very beautiful plant
Always a great experience with Moss! Beautiful flowers!
The bouquet was very nice and she loved it. I ordered on the morning of her birthday and it was delivered the same day, within the time frame I asked for. Will definitely order from them again.
Easy experience. I ordered online but called too. The employee was super helpful and extremely kind. They delivered the flowers to a funeral home for my sweet friend whose mother had passed. She said they were gorgeous. Thank you!
LOVE the flowers Moss Flower Shop fixed for me. Simply GORGEOUS!
The online ordered item arrived on time and was exactly what I expected. Thank you!
Thank you for once again exceeding expectations! My niece is recovering from invasive cancer surgery. It put a smile on her face along with her mom’s! She’s an only child and the beautiful flowers from family helped her realize she is not alone. Thanks again ❤️
I requested that the flowers be delivered in the morning and preferably before 11 AM. They did not arrive until about 2 PM. Instead of ringing the doorbell and handing them to me, they did ring the bell but they were just left on the front porch in 90+ degree heat.
Even though a few of the flowers in this arrangement were substituted, the recipient really appreciated it. I also appreciated the phone call from the florist about the substitutions that had to be made. Thank you again for a very fine quality service and product.
Wilting by Sunday morning in spite of water …
I was a little apprehensive ordering a custom bouquet sight unseen. I am extremely pleased with the results! It turned out even better than I imagined! Highly recommended - thanks!
It was a beautiful bouquet, but it sure doesn't seem like you get much for $200!
The plant was much bigger than I expected!! And the stone was beautiful. I would definitely recommend in the the future.
Very pleased. I will never do a "1-800" order again but go direct to Moss Florist instead.
My experience was absolutely awesome. I order flowers for my mother who lives in TN. I how ever live in Fla. I went to the website picked out the arrangement and day of delivery. Immediately got conf. Of order. Received text when flowers were delivered. Very easy process. Mom loved the flowers. They were gorgeous. Will definitely recommend.
These were gorgeous and the color request change on the ribbon could not have been more perfect. Excellent job!
The flowers were absolutely gorgeous and matched perfectly. They did come unattached and she lost the roses about an hour into prom. Other then that she loved them.
Absolutely beautiful! My mom loved this floral arrangement for Mother's Day.
My mother was pleased again with the freshness of your flowers.
I am always a little nervous ordering flowers from a distance but Moss did a fabulous job! The flowers were EXACTLY as pictured (that never happens)--even better than the picture! Thank you! Your website was also super straightforward and easy to use. Thank you!
The recipients of this beautiful bouquet was very pleased with the arrangement. Thank you for the quality of service you provide.
Beautiful flowers! We order every year remotely and are always so pleased with the flowers. You never know what other internet sites will deliver but Moss Flowers always sends a beautiful arrangement that is exactly what we wanted. Thank you!
It was beautiful and delivered quickly. I have had nothing but great experiences with this shop.
Thank you for arranging a simply stunning basket for the funeral of Katie Hobbs. Once again Moss' was outstanding!
The flowers were so fresh and gorgeous. A beautiful tribute to our dear sweet friend. Ms.Katie loved flowers and she would have loved these.
Her family took them home and felt it was one of the best arrangements they had received.
Thank you!
Carrie and Jordan Litsey
Hermitage, TN
The flowers were beautiful and made my Grandma smile for her 94th birthday! She loves them! Thank you!
The flowers are beautiful! I ordered yesterday and they were delivered before lunch today. Lovely arrangement!
Beautiful arrangement. Delivery was fast and on time.
Very friendly people.
Absolutely beautiful, just as pretty as the picture online!
I ordered it and they delivered it the same day, was so pretty it made my sister cry!!
Will definitely use this florist again!
And I received a text and photo showing delivery on her porch!!!
Very pretty arrangement. I sent it to my mother-in-law and she loved it. What she received had pale pink roses in it and in the picture I chose from they appeared to be more salmon in color.
Very nice exactly as I expected, my wife loved her dozen roses!
I was surprised but the arrangement was almost exactly like the picture which NEVER happens. It was beautiful, fresh and just so pretty. I was so happy when the recipient sent a photo - I'll definitely use Moss again. They didn't skimp or sub cheaper flowers and they delivered what was promised. Thanks!
Moss’ outdid themselves…..beautiful arrangement and was delivered on day requested .
Moss Flower Shop always does an amazing job for me! They make the arrangements as described and always deliver on time!
Once again, made my wife 'feel special' with beautiful flowers, even though I ordered them about 24 hours before. Thanks again, Moss Flower Shop!
Excellent shop, expedient delivery and beautiful flowers
Beautiful arrangement. High quality. Just as pictured. Quick delivery!
The arrangement was perfect and the recipient was very happy! It was delivered on the same day I ordered. I was excited to find out they could deliver same day! Thank you so much!
I used their website to place my order. Navigating was simple the flowers arrived and were beautiful. In a sad and sudden loss I do recommend Moss.
For us the flowers arrived before we arrived they were a perfectly beautiful representation of our family.
No matter the occasion whether receiving or sending flowers they have always delivered creatively beautiful arrangements
Stunning, unique arrangement! Thank you!
We ordered online. The bouquet was delivered the same day. We were very pleased. The bouquet was beautiful. Thank you for great service.
Always beautiful and unique!
The only local florist I found to offer fruit basket. They went out of their way to ensure that our gift was delivered correctly and with extreme care. I will definitely continue to use Moss Florist in Mt Juliet TN
Absolutely beautiful and our dear friends were so pleased that they found the perfect place to showcase the arrangements beauty. As always, you and your staff deliver and never disappoint!
Thank you!
Flowers were beautifully done!
Ordered day of & they were literally delivered within 3 hours! The arrangement was also absolutely stunning, just as pictured, possible a little better if I'm being honest.
3-3-22 Moss' online ordering was pretty easy. The only improvement I can think of would be for the delivery person to take a photo of it to send to the person who made the order. To show the delivery was made, like what Amazon does. Or that it was hand delivered to a person/recipient. Other than that suggestion, I had no problems or issues and I would order here again.
My daughter loved her arrangement, it was delivered in good time after ordering online.
I had requested the florist send me a picture, and they did! They looked lovely.
Thank you!
3-1-22 A very elegant and affordable floral arrangement. Delivery was on time also. Ordering online using my phone was pretty simple and I would definitely use Moss' again, thank you!!
Beautiful arrangement and my friend was very excited.
I decided to send my wife flowers mid day, I was expecting the flowers to be delivered in a few days but they offered same delivery options!! The flowers looks beautiful as the picture!
Thank you Moss’s. As always you exceeded my expectations and made my Mona’s birthday perfect.
Great flowers, fast delivery, awesome customer service!
The bouquet zits ordered was for my granddaughter’s 18th birthday. It arrived right on time. She was thrilled to death,, and the arrangement was beautiful!
The flowers that I ordered are NOT the ones that were delivered to the recipient. The roses were not opened and wilting, and the filler looked terrible. Really disappointed because the pictures online were very pretty. Extremely disappointed and will not be ordering from them again.
Absolutely beautiful!!!! The Mrs was very pleased. Thank you for the early delivery. This is my favorite place to buy flowers
My wife was ecstatic when she received her bouquet of roses at work. She has stated several times that it was absolutely the prettiest arrangement she has ever received. She is leaving them at work for several days to show them off to all, then bringing them home to enjoy.
Thank you to all at Moss Flower Shop, the ordering on-line was easy and quick, and the deliver was as requested!
Moss has always delivered an excellent product that is fresh and arranged beautifully. And their customer service goes above and beyond when delivering with such care to our elderly mother.
Thank you so much for your dedication to taking pride in giving 100% every time! ❤️
My mothers bouquet was beautiful and filled with vibrant colors. She was happy to be able to see the stems in the vase to know when to add water. Job well done.
Flowers were beautiful and delivered early in the day as requested!
Everything went great. Thank you!
I bought my mom a floral arrangement for her birthday, and Moss’ was great to work with. They notified me of a minor change they had to make with my arrangement and were accommodating of a request I made regarding the vase. My mom and I were both very pleased with how it turned out and she said it smells incredible!
Exquisite , excellent service and I loved the text to let me know they were delivered. I will be spreading the word about your exceptional service. Thank you. Y'all made my mothers birthday extra special!!
Love & Light
Lisa
The bouquet they put together was just beautiful! I have found my florest. Thank you Moss Flowers!
The recipient of the floral arrangement really enjoyed receiving it. It served the purpose I wanted to achieve. It brightened up her day. Thank you.
The arrangement was delivered on time and looked great!
As always, Moss delivered same day and a breathtaking arrangement. She was extremely happy and loved her flowers.
The experience was easy, and according to the recipient, flowers are lovely.
It was great. Beautiful arrangement!!!
Thank you for a quality product and excellent service.
I needed the corsage 3 hrs earlier and you took care of it!!!
Disappointed in size and overall arrangement. Final cost was near $100. I expected more especially since it was a florist designed bouquet. I could have arranged better myself.
Beautiful Flowers we’re delivered!
As always, an exceptional arrangement delivered as requested. Wonderful to deal with a shop that is always dependable and delivers quality blooms.
THANKS!!!
The recipient of the floral arrangement was very pleased. They sent me a text message about how beautiful it was. Thank you for your high quality standards.
The recipient of the beautiful floral arrangement, was very pleased. They sent me a picture of the arrangement. It was lovely. Thank you so much for creating such high quality product.
The flowers you sent to my coworker were beautiful - She loved them! TY
This bouquet caught my eye as I scrolled
through the many choices. I was looking for
a birthday bouquet for my dear Niece, it had to be special! Not only was it her BD, she had just moved from Calif to Tennessee. The flowers arrived On-Time, delivered 12/31/21.
My Niece said; “The beautiful flowers made my morning!”. Mission Accomplished! TracyM
I ordered from the picture but the flowers arrived with NO candles at all .so I was disappointed since it was for our family’s Christmas Eve service .
The flowers were delivered as requested but there were no purple flowers as pictured.
Sent to neighbors. They were pleased. Said the arrangement was beautiful.
Very beautiful arrangement and very similar to pictured on line. Ordered after hours, online, and it arrived around 11AM the next morning. Thank you...
The recipient sent me a picture of this beautiful arrangement when it arrived. She loved it very much. Thank you.
The recipient of this beautiful arrangement of flowers, enjoyed it very much and even sent a picture to me, of how they arranged it in their home. Thank you.
Exceptionally easy transaction and the arrangement was delivered even faster than I expected! Thank you and will definitely use again!!
Flowers and service were absolutely perfect! Thank you so much
This arrangement is bright and beautiful. We love it. Thank you so much. Moss’ never disappoints. We are so lucky to have you right here in MJ!
Not as carefully arranged as the picture, but still pretty. Thanks for delivering.
I sent these flowers for my daughter’s birthday. I live out of town and this is the second time
I have used Moss’s florist before, and once again you have not disappointed! You deliver as promised. The flowers I saw online look just as shown, if not better!! My daughter loves the arrangement, and said the flowers are so fragrant . Thank you for your excellent customer service. I I appreciate the correspondence throughout the process including that the flowers were delivered. Nice touch sending a post card with a special savings !! Highly recommend ! Thank you !
Beautiful flowers and great customer service.
I could not be there in person as we are up in Canada, but the picture is beautiful and all the communication from Moss Flower Shop was comforting to us! Letting me know that the flowers were delivered was an added touch.
Thank you for doing such a lovely job!
My friend whom I sent it to was so surprised! She loved it!
I (the one who sent it) had the same feeling but was disappointed that it did not have the sunflowers in it. (One of the reasons why I ordered it)
I ordered the same arrangement for family that lived out of the area and they received theirs with the sunflowers.
Still it was a beautiful arrangement
The flowers were beautiful and the service was amazing.
I ordered an arrangement for my friend after she lost her sister, I knew I wanted a lot of roses & needed it delivered that day. Moss’s florist went above & beyond my expectations. I would highly recommend using their services anytime you need flowers for any occasion! I give them 5 plus plus plus stars.
The many colors, varied flower textures and shapes and traditional cornucopia design are stunning. The gentle fragrance and natural arrangement brings back so many childhood memories of family blessings. Thank you for the creative and thoughtful care you put into this arrangement.
Excellent ! Beautiful flowers delivered same day !!!
Arrangement delivered was a bit different but still beautiful. FAST delivery too! Great job Moss'
These flowers in the picture were exactly what was delivered! They were perfect! Fantastic arrangmeent! Thank you
Thank you, everything was excellent!
Moss’ has always been a great place. They are my usual stop when I get flowers.
Beautiful arrangement delivered very fast!
Beautiful flowers! Exactly like the picture; maybe even better! I'm from VA and know nothing about this place. Just found them on a Google search and ordered for a friend. When she sent me a picture of her flowers I immediately called them to thank and praise them. I've ordered a lot of delivery flowers over the years and these were hands down, the BEST!
It was beautiful and arrived on time..as always.
Thanks!
This pumpkin container is a great idea and adds to a wonderful fall gift. The ease of placing my order added to this experience. I live out of town and wanted to send a house warming gift to family that lives in the area. 5 miles away there was a small delivery fee, and it was hand delivered almost immediately! Thank you for helping me welcome home my family members.
Moss has a lot of online choices which enabled me to find just the right arrangement for this somber occasion. Delivery occurred on time and "as requested" so that was a huge PLUS for the recipient. Thank You for such great customer service as well!
The recipient of this beautiful floral arrangement was very happy to receive them and they also sent me a picture of the arrangement. It was just as beautiful as the display online. Thank you also for the prompt delivery.
The recipient of this floral arrangement was overjoyed by the different flowers and beauty in the basket. Thank you for allowing me to achieve this reaction at a difficult time for my friend. The same day delivery made this possible.
The process was simple and professional. The floral arrangement was beautiful. Most of all she loved it! Highly recommend.
Easy online purchase and delivered to the recipient in a timely manner! Thank you.
Melissa K.
I stepped up my order to premier. Honestly, I felt like I would have received the same thing had I not “upgraded”.
Flowers were beautiful and she loved them, it just didn’t wow me for a 10th anniversary bouquet.
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Florist's Response:
Hi Clint, thank you for the feedback on your order & congratulations on your 10 year anniversary. We are happy to hear the flowers were beautiful. We will be reaching out to you directly regarding the upgrade purchased. We truly value customer feedback like yours. - Moss' Flower Shop
I needed an arrangement sent pronto after a death in the family. Moss delivered it within a few hours of my request - thank you so much!!
The flower was beautiful. The delivery charge was high considering it’s 1.4 miles from the funeral home I paid 14.99!
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Florist's Response:
Thank you for taking the time to provide us feedback on your order. We value feedback like yours in our continuing efforts to exceed customer expectations. - Moss' Flower Shop
Top notch florist in Mt Juliet! Very pleased with the high quality of flowers.
Great service, even on shorter notice. Thank you for the beautiful arrangement.
Everything was easy and as scheduled on line. My daughter in law loved the arrangement.
The bouquet was as expected! Satisfied with service!
Beautiful arrangement! Ordered late 9-7-21, delivered early 9-8-21. Impressed with the service and quality of the product
Very pleased with the floral arrangement, and in particular with the fact that the delivery was same day. The recipient was very excited. My only minor issue is that she was called in advance so it wasn't the surprise I hoped for, but not a big deal. Great service!
Received Bouquet in a timely fashion. My wife was very pleased. The bouquet
Was delivered timely and was a beautiful arrangement. There arrangements have always been fresh and beautiful and when I am on the receiving end I am always thrilled to receive one of there arrangements.
I was ordering flowers for my sister in Mt. Juliet and wanted to use a local company. They were so quick and easy, deluxe red within a few hours, and produced an amazing bouquet. I would 10/10 recommend them to anyone looking for flowers and excellent service.
Beautiful flowers with prompt delivery!
The recipient sent me a picture of the flowers and they were gorgeous! Flowers arrived on time. Thank you
It was the single worst flower order I ever placed. For $100, plus additional delivery, it had only a few flowers in the arrangement and lots of filler. It looked like it came from the grocery store, where you buy a few flowers for $12 and put them in a vase. 3 Lilly’s (2 which will die in a day or two. 2 of the three were very tiny) 2 (maybe 3 carnations, 2 roses, 2 stalks of purple flowers (one stalk missing flowers), and 2 white hydrangea type flowers with spotty green fern filler. It feels like Moss took advantage of an out-of-state buyer, when I went out of my way to connect directly with the shop to order the flowers instead of through a national website. This wasn’t even a 30 dollar arrangement.
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Florist's Response:
Noelle, we want to thank you for taking time to leave us a review. We would like the opportunity to speak to you directly about your order. We tried to reach you by phone but, have been unsuccessful. Please give us a call at 615-758-5972 so that we may review the order with you. Your feedback provides us the opportunity to review our processes to ensure the best quality floral services. At Moss’ Flower Shop we pride ourselves on being the best florist and always want our customers to be 100% satisfied regardless of their geographic location. We are sorry to hear that we did not exceed expectations this time. We value your business and hope that you give us another opportunity in the future.
The most beautiful bouquet I’ve ever gotten for my wife. Well worth it.
I wasn't happy with how it looked in person vs how the picture was. I thought the roses could have looked better for the price.
Thank you so very much for getting my order so quickly. All the flowers at Harolds visitation were beautiful.
I had ordered flowers through a different company and they completely missed the date that they needed to be delivered. I ordered a designer's choice bouquet form Moss and specified that I wanted pink and white flowers with greenery and the flowers were absolutely gorgeous and delivered the same day! They really saved the day and went above and beyond!
Arrangement looked just like example on website
Delivery made within 2 hours after order was placed. Recipient delighted with arrangement
The flowers were beautiful! Excellent customer service! Tiffany is great!
These were just like the online photo, and they were absolutely lovely. I couldn’t be happier and will order from Moss again.
Did an amazing job from presentation to the wonderful smells and freshness of the flowers. High quality meets wonderful service.
Very pretty arrangement. Very pleased
This was a lovely arrangement. The Lillies had bloomed and it was just beautiful. The people I sent it to loved it.
This is the second time I have ordered flowers for my daughter-in-law’s birthday and both times she and I have been very pleased with the product and delivery. Michelle was very kind and helpful when I called to change the delivery date on my last order. I will definitely use Moss Flowers again.
It was perfect! …as always. She LOVED them!
Thank you again.
Delivery of order was very good. The delivered arrangement was nice but it did not match the one posted on your website. It was a bit disappointing to me as I selected it because of the great flowers included on the photo.
I ordered the arrangement very late in the day and chose same day delivery. I really didn't expect it to actually be delivered till the next Monday because the shop is closed on Sunday. It was delivered same day. The arrangement was beautiful. GREAT JOB!!
Never a disappointment. The receiver sent me a photo, the arrangement was just beautiful and I was told it has a wonderful smell.
Very beautiful arrangement
The delivery was smooth and they communicated well. The plant is a very healthy beautiful plant as well. Thank you
The recipient really appreciated the delivery and the item sent.
Thank you very much ! You guys are the best in Nashville
It was excellent…very good job
Great flower arrangement delivered on time.
Easy to order online and fast local delivery.
Beautiful flowers delivered as requested!
I was out of town and couldn’t make it to the funeral. The only choices for delivery was Saturday or Monday (day of the funeral) the only other visitation day was Sunday (not a choice online) Moss Flower shop contacted me to ask if Saturday delivery was fine because they could have it there that day. Since I ordered it Friday night I was very happy they were able to accommodate! Excellent customer service!
I liked the way the arrangement looked online, and the recipient was very impressed, especially with the way the vines were wound up in the glass vase.
Very beautiful!!!!! Great staff. Really seem to care about their customers. I will definitely use them again, and highly recommend. Thank you so very much
the urn received was similar to the picture, not as full and the flowers were past their prime. I expected more especially from a local florist and price.
I ordered this as a present for Mother’s Day. Since the person lives about 15 hours from me, I looked up online delivery. It arrived promptly and she loved it. I splurged on the deluxe and it was worth every penny. Great service and beautiful bouquet.
Had a custom order and it was perfect. Wife loved it
Everything was perfect!
I can’t wait to place another order with Moss Flower Shop.
Wonderful as always! My 12 year old son wanted to send birthday flowers to his girlfriend. You did not disappoint. Delivered in time and just beautiful!
It was very beautiful!
Thank you
Outstanding product and service
My wife loves the flowers she received from Moss. They will be the go to for Mt Juliet deliveries going forward. BEAUTIFUL! shop Local!
Unfortunately we were disappointed in this purchase. I ordered them to be delivered by Thursday and when I visited her on Sunday they were already dead. I realize tulips have a short life but surely should last more than 3 days in full water. Also, they were a very dark red, photo was hot pink.
As always the exceeding expectations. Bouquet was huge and put together perfectly.
The recipient loved the flowers
One of the highlights of my job is acknowledging co-workers on special day like Administrative Professionals Day. She was thrilled with the arrangement and said it was gorgeous!
Feedback from our employee was very positive! It is a sensitive time when you have to acknowledge the death of a loved one. Thank you for making this process as painless as positive.
The arrangement was perfect and delivered on time. I live out of state so I ordered online; super easy! Will use them again!!
Beth O
The arrangement was beautiful & just as pictured. The family much appreciated!
The arrangement they put together for my wife on our anniversary was perfect. I ordered a custom arrangement on the website and asked specifically for tulips and roses to be mixed in. The process was very easy and could not have turned out any better. The deliver was also exactly as requested. I highly recommend Moss Flower Shop.
I purchased the Sunny Side up and it had a lot of greenery and a lot less flowers than the picture. I feel that it should have looked more like the picture and had more flowers. Mosses very prompt with delivery. I have used them before and been happy. But not happy this time.
Very easy and accomplished with no phone calls required!!!
Delivery was on time and handled face to face!!
Great work folks!!!
Delivered on time, as promised, to correct location with a lovely adornment.
Best florist I've used. Never disappoints.
Sometimes you have to knock loud and wait a few extra minutes when delivering to an elderly person. Flowers were beautiful
Ordered this arrangement for my mother-in-law. It was delivered promptly and in good shape. Colors sent were a bit different than pictured and the bow was not the same but that is okay. It is a pretty arrangement.
Speedy delivery and excellent flower quality and quantity. I couldn't be happier. Thanks, Moss' Flower Shop!
I got this arrangement for my neighbor, whose husband passed away a few days ago. I liked the name of it, "Spirit Lifter," and all the colorful flowers in it. When I went to pick it up, I commented that I thought it would be bigger. They offered to add more to it, which was really nice and then it looked better. Moss has been in Mt. Juliet for a long time, and I like to use a local business when possible.
Thank you so very much. Maxine loved the flowers. She is very much a flower person. She loved the color combination
It also appears that my other sister had ordered flowers from you all as well. You have always done an excellent job for us, even when we order for our church! (Cedar Grove M. B. Church). Again thank you!!
This arrangement was beautiful!! And they were super fast in delivering the same day!
Thank you for making my friends feel the love.
Moss's always do an amazing job! The flowers and plants are always top notch! I would love to give a shout out to all the wonderful florists here. Thank you for always doing such a wonderful job especially when there is a time of grief one thing I can count on is top quality.
I love finding local flower shops that can deliver to my distant family and friends. Ordered a custom bouquet for my brother's girlfriend, suggested a color scheme, and it was gorgeous! Did it all online. Couldn't have been easier. Thank you!
My order was entirely handled online with no issues. The order was delivered within hours and the recipient was very pleased. The bouquet was consistent with what is pictured.
Flower arrangement was so very close to the picture on line. Fresh beautiful flowers. Very, very happy! Great job
Great service as always. Beautiful flowers!
The flowers were pretty but seemed a little sparse and not as full as your normal deliveries. They only looked like a $25 dollar purchase and not $93 worth of flowers.
Above and beyond! I made a special request and the staff took it to the next level. They delievered promptly and even followed up to let me know the arrangement made it to the recipient. Beautiful flowers and excellent customer service!
My Mom absolutely loved this very uplifting happy cup of flowers. It was delivered only hours after I ordered it online. They went way beyond to make it special as I had wanted a butterfly on it as well. They found a beautiful butterfly special picture they added to it with no charge. Moss Flower Shop always does a wonderful job fixing the most lovely arrangements and other unique gifts.
She loved the arrangement! You have never disappointed! I’ll be calling, ordering by your website, or stopping by real soon.
Thanks again for making the occasions special.
Delivery on time and beautiful. Thanks.
Great product and great service
This bouquet is spirit-lifting for sure. It's so happy and the perfect size..love the hummingbird. Sent it to my neighbor for her birthday..she loved it.
Excellent arrangement and speedy delivery
Flowers and arrangement was exactly how I order. Flowers were fresh beautiful
I found this company online when looking to send an out of town friend flowers. I was a bit nervous but my friend text me immediately after she received them and said they were the prettiest flowers she had ever received. I appreciated their on time delivery and would definitely order again!
The arrangement I ordered was identical to the picture and more full of flowers.
Wonderful!
ABSOLUTELY AMAZING - THANK YOU
It was supposed to be delivered on the 29th. You were a day late.
This was a beautiful arrangement- thank you so much.
Moss Flower shop never disappoints! Ordered a custom arrangement and it was the most BEAUTIFUL arrangement I have seen! It was for a special occasion for a dear friend. This was my second time ordering from Moss Flower shop. The arrangement photos don’t do it justice when it comes to what you’re viewing. They come out much prettier. Will be giving Moss Flower shop my business again! Thank you!!
Beautiful arrangement ready within an hour!
Beautiful flower combination and great same day delivery service
Amazing arrangement. Looked beautiful. Delivery was not only on time, but arrived before I anticipated it. Very happy with the product and service.
One of my besties lives in Mt. Juliet. Her birthday was Inauguration Day, and I wanted to send her a lovely reminder that we were celebrating her too! The flowers were beautiful, and she was thrilled! She loves Hydrangeas, a perfect selection! Thank you, Moss Floral Shop! I appreciate you! ♡sBm
This arrangement was very colorful and perfect for a birthday celebration!
I changed the delivery date however they were professional enough to send it on time . Excellent customer service and exactly like the picture I saw , even better.
Amazing selection! Awesome service! Love their hours!
Raspy ordering, prompt delivery and beautiful fresh flowers. The recipient was delighted. Will use your company again.
Thank you for your excellent service and prompt delivery! I ordered same day and within a couple of hours I got a text from the person I sent the. To with big smiles and happiness. Gorgeous bouquet! Excellent service!
Service was excellent and the flowers were beautiful! Thank you so much!
Delivery was prompt and the recipient said the arrangement was gorgeous. Thank Moss Flower Shop!
I saw a picture and it was beautiful!! Just like the picture!! Thank you so much. I live in Virginia and am always hesitant to order flowers on line but this was very successful even though expensive. Brenda
Wonderful flower shop, they really care about taking care of the customer as best they can.
You brought tears to the eyes of the giver and the receiver. Beautiful job. Thank you so much.
My wife loved her flowers!
Moss was very helpful and responsive to my need.
Charlotte was very sweet and helpful
Merry Christmas
My Mom loved her bluebird! She is elderly and had just moved to an independent living place. Bluebirds are her favorite. It was perfect. It got there just a few hours after ordering or less. It was hand delivered to the front desk. I am delighted with the product and the delivery. Thank you.
Showed up more beautiful than the photo and delivered on time. Thank you.
Thanks for a great bouquet. My aunt was thrilked!
They are beautiful thank you.
She loved it, smells like pine trees and Christmas. We are both very happy. Her arrangement is nicer than the one pictured
Moss always supplies the loveliest floral arrangements -- they are my family's "go to" flower shop. Thank you!
I sent this to my cousin who lives in another state. The flowers were gorgeous, exactly like the description online. Delivered when promised. Very please with this purchase and with Moss florist
The picture is misleading. The basket was small and the contents were much fewer. Delivery was day of order, which was great! Kind people to work with!
It couldn’t have been easier. They have great service. Thank you for being very friendly and service minded.
Perfect! My dear friend was so surprised when her delivery came! She called to thank me and sent me a pix of the beautiful arrangement. Great job to all of the folks at Moss’s Flower Shop!
We sent these to our daughter for her birthday. She sent us a picture so we could see how beautiful they were. She was thrilled and said they smelled wonderful too. We love ordering from Moss Flowers. Their arrangements are beautifully created and a great value.
This was beautiful and so bright. The recipients loved it!
They were so much prettier than photo - just spectacular! Thank you
Moss delivered a beautiful arrangement quickly. Much appreciated.
Great Service and product.
I can always count on Moss Flower shop in creating the perfect arrangement! My friend was so pleased. From start to finish, smiles all around!
It was perfect . Made my friend so happy!! Thank you for doing such a great job arranging it.
Beautiful flowers and great delivery service!
Well done! Very nice arrangement, delivered promptly.
Very easy to worth with! Beautiful arrangement!!
Flowers were beautiful. Just like the picture. Super nice people at the shop!
They were absolutely gorgeous!
The flowers were great and delivered in a timely manner. I had to make a last minute change to my order, and they were able change with no problem.
I ordered this arrangement for my father for Veteran’s Day because it was the closest one to “patriotic” listed. I mentioned this in my note to them and was so excited to find out that they had added an American Flag and red ribbon to the arrangement for me! Well done! Thank you for helping me to honor my USMC veteran!
Thank you so much for delivering a gorgeous arrangement! I was very impressed when I was sent a picture of the arrangement and, Susan (the recipient) was as well.
Also, contacting me regarding the delivery was appreciated.
So, this is a raving review of Moss Flower shop.
Thank you again!
This piece was absolutely beautiful! The pottery was heavy and plants were very healthy! Loved it. It was also nice to have plenty of room on the card, to send a lengthy message for the family (funeral). They were delighted to take it home with them.
I ordered online, and made a mistake. Called Moss directly and they immediately fixed my mistake... AND delivered the garden That Day!
I will use Moss again! Daphne McCool
Moss Flower Shop did an amazing job on my bouquet order. If your in the Mt Juliet area go with this company, they were super friendly and the bouquet turned out just like the pic.
Thank you for delivering a beautiful bouquet to my new colleague. She is so pleased.
Fantastic experience! I regularly send flowers to my family and Moss Flower Shop delivered the best value and the most beautiful arrangement I've seen in a long time. Thanks!
Ordered flowers for my niece and the bouquet was so beautiful! Was better than the picture on the website. Very happy! Will order from here in the future!
Ordered the flowers on line ( from the UK ) for local delivery . Received a quick email reply seeking clarification on potential alternatives. That was resolved very quickly and the flower display was delivered on time to a delighted recipient. Faultless service and fab flowers .
Timely delivery and beautiful arrangement!
Everything was just perfectly beautiful! My sister was so happy with her Birthday flowers. Living states away ordering from the website was easy and fast. Thank you for helping us make her Birthday better!
I have order 2 of these arrangements. It is beautiful! We have made and surprised two amazing people. Thank you for doing such an amazing job!
The flowers were ordered that morning, and delivered that afternoon. We went to the visitation that evening, and they were there..beautiful, looked even better in person.
I can always rely on Moss Flower Shop to deliver on time, and with the flowers that the picture represents..again, looking even better in person.
The flowers I sent to my family where just as pictured on Moss Flower SHop, LLC website! I also received same day delivery! Thank you Moss Flower Shop.
Moss Flowers are very focussed on their customers....I recently had to change an order which they did without fuss. They put a wonderful presentation together and delivered it on time to the delight of my friend.
I am very impressed! Cheers
Beautiful arrangement and the receiver loved them!
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Florist Response:
Thank you for your 5 star rating and kind words. We are happy to hear your recipient loved them.
Although the bouquet had the flowers and colors I wanted, for $100 dollars all of the other flower shops i’ve used included many more flowers and fullness in the bouquet. Extremely disappointed in the quality.
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Florist's Response:
Hi Judie, thank you for leaving us your feedback. We're sorry to hear that the arrangement you received did not meet your expectations. We take pride in providing only the freshest flowers and most gorgeous arrangements to suit your needs, and we're sorry this was not the case for you. We would like to speak with you further about your order and experience. Please give us a call so that we can discuss how to make this right for you. 615-758-5972 Stay safe, and we hope to hear from you soon.
Moss Flower Shop once again delivered a beautiful flower arrangement for a special occasion! Everything was timely. Thank you!
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Florist Response:
Thank you. We are happy to hear you were happy with your order from us. We appreciate you taking the time to leave us feedback and look forward to working with you again.
Beautiful flowers with great service.
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Florist Response:
Thank you for rating us with 5 stars. We really appreciate it.
My girlfriend absolutely loved this gorgeous plant arrangement! It brought much needed sunshine to her day. Thank you!
Beautiful flowers (my wife’s favorite lily) to celebrate our 45th Wedding Anniversary!
Moss Flower Shop never disappoints! My friend received her flowers and was so amazed of how beautiful they were!! Thank you so much!
Beautifully arrange. She loved them. Thank you.
Flowers were beautiful and delivered at the time promised. Absolutely wonderful experience and will use Moss Flower Shop again!
Very happy. Beautiful arrangement. I'd definitely use Moss's again. Thank you!
I ordered the Chevy Truck Bouquet from Moss Flower Shop in Mt. Juliet, Tennessee and was EXTREMELY satisfied! Thank you Moss Flower Shop!
Gorgeous sunflowers that arrived on time! I love getting flowers from Moss’ for any occasion! :)
Best of Mt Juliet ‼️ Beautiful flowers and arrangements always. Exceptional designs.This order was difficult to deliver but they worked and got it there.❤️❤️
It was really beautiful and in time. Thank you soooooo much
Excellent service and beautiful flowers, as always ‼️Customer service above and beyond.
Lovely arrangement, very timely delivery! Thank you!
Fast, reliable, picture to actual delivery was spot on.
Beautiful surprise from my very thoughtful and sweet hubby!!!
My friend was surprised and delighted to receive this sweet display of roses! I miss her and appreciate them being delivered the same day! Thanks so much for delivering the love! ❤️
Flowers looked great...and the delivery person got them to us very quickly.
Beautiful flowers and delivered on time! Very happy!
Although I asked for an arrangement to include carnations (because they are her favorite), it was absolutely beautiful! Thank you so much!
EXACTLY what I imagined it being and MORE!! Moss Flower Shop nailed it....AGAIN! Not my first time ordering from them, and it won’t be my last! The arrangement is so beautiful! Rebecca can’t stop smiling! Thank you!
beautiful arrangements at reasonable prices
As always excellent job. I ha e used your florist for well over twenty years. Moved to Florida and still rely on you for family in TN. Thank you as always.
You helped me share my love for my granddaughter through the beautiful flowers. I couldn't be with her for graduation, but those flowers were there. Thank you!
Ordered flowers very last minute (same day) & Moss Flowers did an excellent job! Not only were they quick to respond, the flowers were gorgeous! My mother-in-law LOVED them. Will definitely use them in the future!
I purchased the lily and it was beautiful and much bigger when I saw it in person.
The flowers I ordered were delivered within four hours, and look great....Thanks!
This bouquet was sent to my friend after surgery and she was so impressed of how beautiful it was! The flowers were so fresh!
I was told the flower arrangement was absolutely beautiful!!!
Beautiful bouquet with fresh flowers delivered promptly.
I ordered a plant for a friend and it was very last minute but this shop got it to her and it was all exactly what I wanted it to be!! She loved it and I will definitely be buying from here again!
Flowers came on time and were beautiful!
I have bought flowers on several occasions for my mom, grandmother, and even my auntie. I always go with the florist designed arrangements because they always turn out so much better than I could ever pick out or anticipate them to look like. Moss Flowers Shop has been around as long as my family has been in Mount Juliet and I’m so glad they offer online orders so I can still support a local business and help my loved ones feel special even while I’m away from home on military orders.
Beautifully done, no issues, worth the cost
Sent to my daughter and she loved them and they were just Beautiful......
Excellent experience! Thank you so much!
Excellent same day service and beautiful gift.
Beautiful flowers!My daughter loves them!thanks so much!!
This was a Mother's Day gift and was delivered as promised. The flower arrangement was beautiful and appreciated
The flowers were beautiful, however I was very disappointed in delivery. I requested them to be delivered on 5/14 and they were delivered almost a whole week early on 5/9. It defeated the purpose of a birthday delivery. I wasn't connected about this or told this would happen. Wouldn't order again.
For not getting the basic arrangement, I feel the flowers looked like it. I was disappointed in the amount of flowers for what we paid. I would have hated to see what the cheapest arrangement looked like. I always order from Moss and have never been disappointed, but this time was less than stellar in my opinion especially considering the type of flowers
Flowers were beautiful upon delivery. And now, 5 days since delivery they are still just beautiful! I would highly recommend you to family and friends!
Moss' comes through again, she loved the arrangement.
So happy with my order! They ended up running out of the case it comes with, but the designer was very helpful and gave me options for an alternative vase. They also picked a wonderful card to send with it, definitely made my moms day!
The flowers we ordered for Mother's Day were beautifully arranged. They were delivered when we requested them. We use Moss Flower Shop any time we want to send flowers to family in Mt Juliet!
Excellent job! Thanks so much!
My Mom loved the flower arrangement!
Awesome my Wife loved them! Thanks for all you do!
I have not seen the bouquet but my mother’s reaction was how beautiful they are. The picture on your website looks great and I trust that is what she received. By her reaction I am sure it is. Thank you.
Beautiful arrangement! Thanks for your excellent service
Excellent service and on time delivery!
Awesome, I Highly Recommend this place.
Cute arrangement and delivered quickly.
The Moss Flower shop delivered the flowers within hours of my order being placed! The actual flower arrangement was more beautiful than the picture! Would definitely buy from again! Thank you!
Great Quality with Fast Response.
The arrangement was very beautiful. Just like the picture. Thank you so much for everything. God Bless You.
This was just beautiful and wonderful size in person. Thank you!
The flowers that were delivered matched the online photo perfectly. The online ordering process was easy to use and has one of the best ways of writing a message and seeing how it will look when printed. The person receiving the flowers I ordered was very pleased.
This was even prettier than the picture and my friend absolutely loves them! Thank you so much for your hard work and dedication. Will definitely be ordering from Moss Flower Shop again! :)
✨ HIGHLY RECOMMEND✨
BEAUTIFUL arrangement + timely delivery + helpful driver = A BIG SMILE!
Flowers were beautiful, great delivery..easy transaction.
I ordered the premium version of this bouquet and it is absolutely beautiful! Cheerful, fragrant, colorful very nicely done. I particularly like the small tea roses included. Thank you!
Beautiful flower arrangement and fast delivery! Thank you so much!
Awesome Flower Shop.
I highly recommend this place.
What was delivered had a lot of green showing. There were a lot less flowers than in the picture.
Very easy to order on line and the delivery was completed on the date I requested. Very beautiful arrangement! I’ve been using Mosses for over 30 years and personally know the family. These are great folks who really care about there customers.
Wonderful delivery time and the bouquet was as expected. My friend loved the bouquet!
Moss’s has been handling flowers for me since we moved to MJ in 1999. They always take great care of me!
These ladies have never let me down!
Always enjoy the work they turn out and the smiles they bring!
Delivered at a day earlier than requested and left on the front porch door step like an amazon package.
On time and flowers were in a great condition.
Very beautiful arrangement.
Once again, the arrangement was superb! Delivery request followed to the letter. Never disappointed.
THANKS!!
I made a last minute purchase for same day delivery and Moss Flowers made it happen. The flowers were beautiful and even prettier than the picture I viewed when ordering. I’ve always been pleased with the quality of their arrangements and their service.
We were looking for an arrangement as unique as the friend we were sending it to. Looking online, Moss Flower Shop had exactly what we needed. And the same-day delivery was a huge plus. Thank you!
The recipients were very pleased with the arrangement especially number of blossoms
I am his wife this arrangement he sent me was absolutely beautiful ans I loved it and his card made my whole day ❤❤❤❤
I have not seen the actual arrangement that was delivered, but I've used Moss before and the recipients are always very pleased. The website is easy to navigate and the selection of arrangements is vast. I love that I get an email once the arrangement has been delivered. Thank you!
I am a native of Mt.Juliet who now lives in KY. We used Moss’s for everything. When I need to send flowers to family/friends in my hometown I still use Moss’s. I ordered this arrangement via the website and paid online, with a note to deliver on a specific day and after a specific hour. Moss’s did a fantastic job and my in-laws loved the arrangement.
What a beautiful arrangement!!! Dealing with Moss’s was a fantastic experience. Thank you!
Beautiful arrangement, hand delivered.
Will be back for all our floral needs.
Thanks again!
Flowers looked great and were delivered on short notice at the time specified. Great overall experience!
The bouquet was even bigger and prettier in person, that what was advertised. Great experience with Moss Flower Shop!
Quick delivery, great arrangement!
Great arrangement. She loved them.
Beautiful arrangement and I appreciate the quick service on the delivery.
Very nice, delivery prompt, thank you.
Great delivery time! My friend has the flu and these were perfect to help brighten her day! Sent from Colorado to Mt. Juliet!
Flowers were delivered on time, and were absolutely beautiful! Thank you for your awesome service!
Bought these for my girlfriend for her birthday and she loved them. She sent me a pic of the flowers and they where beautiful. Will definitely use moss flower shop again.
Honestly I was incredibly disappointed when I saw the flowers I purchased for my partner. I ordered them online a month ahead of time, upgraded the elaborate arrangement to premium, and wrote an incredibly sweet note to go with it. They arrived at the right time and place, so that’s good. But the arrangement was half the size of the one I chose, even before the upgrade. The colors were completely different. The vase was nowhere close to the description or photo. The design of the stems in the vase, which is part of this particular arrangement, just looked like a bunch of green stems shoved into the tiny vase. And the note I wrote had misspellings. I don’t understand how they could dare to charge me $200 for such a let down.
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Florist's response:
We want to thank you for taking time to leave us a review. We would like the opportunity to speak to you directly about your order. Please give us a call at 615-758-5972 so that we may review the order with you. Your feedback provides us the opportunity to review our processes to ensure the best quality floral services. At Moss’ Flower Shop we pride ourselves on being the best florist and always want our customers to be 100% satisfied. We are sorry to hear that we did not exceed expectations this time. We value your business and hope that you give us another opportunity.
Davia just loved the arrangement! Thank you for helping us make her day special!
My BFF was very happy with her birthday blooms!
Moss Flower Shop was able to fulfil my same day order and the arrangement they delivered was beautiful.
I do have to note that it was somewhat dissimilar to what was pictured on the website (Joyful Pink Meadow) but it was still very nice. And since my girlfriend didn't know what the arrangement was supposed to look like, I guess there's no problem.
I had upgraded to the premium arrangement (as I often do) and the blooms delivered did indeed reflect the upgrade. More flowers were included (roses, the beautiful pink lilies, etc). I'll be checking with her later to see how they are holding up. I expect well and I also noticed several unopened rose buds in the arrangement so I'm excited to hear about them as well.
Overall, I'm very happy with the service and quality of the arrangement. More importantly, my BFF was surprised and thrilled with her gift! Thank you Moss Flower Shop!
My daughter-in-law loved the arrangement and it arrived when I requested. I will definitely order from the Moss Flower Shop again!
Mother in Law sent me a photo of flowers received and it was missing golden birthday sign. Disappointed. Will not be using this shop again.
Fast delivery and beautiful arrangement!
They were so quick and efficient. Their communication was great regarding the delivery. Will definitely use them in the future!
The flowers were beautiful and arrived when requested. However, for this small of an arrangement, I felt it was a bit costly at $49.99 + $17.00 for delivery which brought to over $60.00. I know we all have to make a living, but I thought perhaps the price could've been just a tad bit less. Other than that, everything about the company, the selection of flowers, etc. was perfect.
The friend that I sent the gift basket to absolutely loves it! She called me and was almost in tears! She couldn’t stop gushing over it! Thank you so much Moss!!
Once again, Moss Flower hit a home run. The arrangement was beautiful and fresh.
Hard sending Flowers when one is doing so far away. My daughter lives in Mt. Juliet, TN & I live in Reno..so glad I found them!
They are beautiful and brightened my aunt’s day after surgery. Thank you!
My daughter LOVED it - all of her favorite colors and presented so perfectly!! Thanks for making 2 trips to make sure it was delivered directly to her!! You are awesome ☺️☺️
Great service and my father loved the gift!!
Saw them tonight displayed at the funeral home and they looked very pretty
Rather expensive for what it is.
Sure did brighten a challenging day!! Flowers were as pictured including a keepsake ceramic vase!
Very beautiful! Thank u so much
Fantastic job. Professional, on-time, and beautiful.
Some of roses were past peak. Also there were leaves on stems below water line in vase.
Very beautiful could not ask for anything nicer, will use again, Thanks
Love this shop! Always pleased with the orders I place.
Arrangement did not look like photo. Much smaller than expected for $90.00. Our family name was misspelled on the card.
Every contact I had with moss flowers was exceptional. Everyone was just so nice ! Not only was their customer service amazing, they delivered my beautiful flowers to a friend just hours after I ordered them! Thank you so much for making the process so easy and fun! I will be back!
We live in Reno, NV so sending flowers to our kids in TN had been a concern until we found Moss Flower Shop..I just sent this to my daughter for her birthday and she sent me pictures & it was beautiful..everything we expected.
The customer service is wonderful..Whether your in Mt. Juliet or in another State you can bet your order will be handled professionally & with a personal touch..
Thanks to all at Moss!!
Moss went above and beyond to deliver my mom her flowers. I’m in Afghanistan and wanted to send my mom some thank you flowers on a day she was working from home. Ironically, the one day she normally works from home- she actually had to go into work. I called Moss and asked if they could deliver them that day and they accommodated my needs without hesitation! My mom loved her flowers and I will use Moss Flower Shop again! They had outstanding customer service and you should purchase from them too!!
Beautiful arrangement.
Great job!