1522 Reviews
I knew it would be beautiful when I called and the lady who took my order included the floral designer who asked for my approval on certain changes 2the pic I selected from their website.
My experience at Mona’s Accent was Very Good. The overall service was excellent! My sisters and I were extremely satisfied with the Designers Choice Wreath that was delivered to my brother’s homecoming services.
Thank you for a job well done!!!
My grandfather was so grateful for the gift and delivery! He told me it was beautiful, and he was so happy that I chose to support your business. Thank you so much for helping make his birthday so special!
The arrangement was absolutely beautiful! My sister was thrilled to receive it and verypleased.
Thank you formthe care and attention you gave in designing it.
Ivory Hamilton
Thanks for providing a great service...
The staff at Mona's were so very accommodating. They actually called me after I placed my order via the website and helped to make sure that the arrangement was going get be there on time. The arrangement was outstanding beautiful. I highly recommend Mona’s for any engagement you need flowers.
I love the arrangement and I will refer friends and family to your business
Thanks for delivering Awesome Service! The Special Order of Blue Roses was Simply Gorgeous I know My Angel in Heaven is Smiling
I ordered a last minute arrangement online and Mona's delivered beautifully. The flowers were pretty and just like the website. They were able to deliver same day. I would use them again.
Courteous service and beautiful flower arrangement. Highly recommend!!!!
Always professional and most helpful!!!!
The recipient and I are both excited, happy,……!!!
I am disappointed in my order. I communicated what I wanted, but I got the opposite. If there was any confusion, someone should have reached out. I am not sure what happened but I would like a full refund.
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Florist's Response:
Good morning André, thank you for taking the time to share your experience with us. We apologize for not meeting your expectations, and will have someone reach out to you regarding this matter.
The arrangements exceeded my expectations. They were beautiful
The funeral floral bouquet was beautiful and met all of my expectations. I was throughly satisfied and will definitely recommend your business to others who are seeking professional, quality floral displays for there celebrations/occasions.
Flower arrangements always beautiful. Customer service awesome.
You will never be disappointed.
Very nicely done, the staff were very helpful and supportive. I would recommend Mona’s Accent to my friends and family.
Very professional, love the flowers.
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Florist's Response:
Thank you Shantrell, we are glad you enjoyed your arrangement!
Service and arrangement was excellent
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Florist's Response:
Thank you Pedro, we are glad you enjoyed your arrangement!
The Plant was not seen.
Thank you.
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Florist's Response:
Hello Justine, It's very unfortunate that you did not see your product at the funeral. However, delivery was confirmed, and once we do so it is beyond our discretion where plants and arrangements are place and moved.
My neice said it was the most beautiful arrangement she ever received
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Florist's Response:
Thank you Kenneth! We are glad to hear she enjoyed the flowers
Did everything online, they delivered exactly what I pictured
The roses was so beautiful my Fiancé Loved them
I’ve ordered floral sprays here several times and I’m always happy. The flowers are fresh, beautifully arranged, and delivered on time. The team is friendly and easy to work with. I’ll definitely keep coming back!
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Florist's Response:
Thank you Carleen, we appreciate your business!
They were beautiful thanks
Appreciated the early delivery with such short notice.. The delivery driver Monty delivered before my request time by 12pm.. He called and confirm my flowers got to the correct destination.. Thank you..
Our friends lost their sweet 13 year old daughter unexpectedly. We sent them this beautiful bouquet to bring them comfort in an impossible time. Thank you to Mona’s for taking care with these flowers and getting them delivered to our grieving friends. Wonderful experience ordering online and having them delivered. Bouquet was exactly as pictured/expected. 5 stars!
The arrangement looked tired, old.
Fast Delivery! We ordered for a coworker who recently lost a loved one and they appreciated it so much. Thank you!
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Florist's Response:
Our pleasure. Thank you for the business and entrusting us with something so important & heartfelt. ~Natalie @ Mona's
Mona’s did a lovely job with our two flower arrangements.
For clairty, I am Robert Gagnier-the purchaser. The entire process was seamless, and Mona's Accents will be highly recomended going forward. All in all, a great job, from start to finish! Thanks Mona!
I found Mona's number online when I was searching for a local florist to create and deliver a sympathy acknowledgement....I live outside of the staye where Mona is located. I called, the owner answered, took time to answer all my questions and assured me that my order would be delivered timely. The pictures I received of the arrangement was simply breathtaking and the moment it was delivered, I received a email confirmation. I highly recommend Mona Accents and would definitely use them again!
Mona Accents always deliver as advertised.
The flowers were delivered on time and the arrangement was beautiful.
Beautiful arrangement for my daughter-in-law’s birthday. Thank you!
Because I am living in Europe I can't judge for my self if the arrangement I ordered was fresh and beautiful, right now, when I am writing this review, I have not spoken with my friend in N.O. as yet to ask her about it.
What I can judge is the communication with Mona's Accents which has been very very good and also very good to receive a message that the order has been delivered,
I have a suggestion which would even improve the service. If possible,. Send a picture from the real time bouquet that was delivered in the message that the
order has been delivered so that the client knows how it really looks. But I can understand that that is maybe difficult and to much work.
The flowers were beautiful and she said so!
Delivered in a timely way and very easy to order and schedule!!
Terrible. I called over the phone to make changes to my order. I spoke with the lady Mona. She told me she would give me a call back to confirm the change in my order. She never called me back. I called her back and she had already sent my order out without making sure i was satisfied and then had the nerve to rush me off the phone and tell me she had to go. Not even “can i give you a call back?” She said “baby i gotta go”. So ghetto.
Thanks for your beautiful work and excellent service!!!!
THANK YOU....For Your EXCELLENT Work And Service
Thank you for the roses and the timely delivery.
She loved the Flowers.
Recipient loved which is the most important thing of all. Driver found her home without issues since I did not include her phone number with the order. Great service, driver very polite too.
Cute! More dainty than I expected but served its purpose,delivered on time as well. Thanks
I sent a bouquet to my best friend for her birthday! When I received the first picture of the flowers I was disappointed. When I received a second picture and got to see the full arrangement I was overcome with joy! The bouquet was beautiful and Mona’s Accents did not disappoint! Thank you for a job well done!
I was very pleased with the purchase. I would highly recommend you to others. Thank you
It was loved by her. Thanks!
Absolutely perfect! Flowers were delivered in a timely manner, recipient was extremely happy, excited. The flowers were beautiful! Thank you!
My experience with Mona’s Accents was wonderful. I called the day before my sister funeral I was able to purchase a Peace Lily plant. The price was very reasonable. I was very glad and satisfied with the service I received from the staff.
Mona's Accents has done it again! The floral arrangement was absolutely beautiful and the customer service was top-notch.
With only a short notice, Mona's Accents was able to deliver the standing spray with beautiful high quality florals.
excellent as always. I purchase from out of town and the quality is consistent
Gorgeous arrangement, fresh flowers and delivered on time!
I am so proud to have Mona's Accent be my go-to partner when I need to comfort my clients in their time of Loss or Celebration. Mona's has never failed me; their delivery is ALWAYS on time and the plants are always so beautiful. Thanks to Mona, and her wonderful Staff.
We were extremely impressed with your service, as usual!! The flower arrangements were awesome. The arrangements for the church were also beautiful! Exquisitely arranged and I look forward to ordering from you again. Thank you!!
Sherron Bennett
They did a wonderful job on the flowers. My wife love them.
Thank you Mona Accents for the beautiful flower arrangement sent to my mother on Mother’s Day. This was my second time ordering the Designer’s Choice Arrangement, and the flowers were amazing. Thanks again for an excellent experience.
Bernard C. Turner
Perfect, flowers looked exactly as pictured and delivered on time! Beautiful.
My wife love the bouquet. Thank you Mona's Accents.
Everything was beautiful flowers look just like the picture on the internet thank you
as always miss LINDA loved the flowers, i was very pleased
fr. Davis SSJ pastor
Ms. Mona,
I thank you for your designer's choice bouquet! My mom loved it!
Sincerely,
Michael Théard
Thank you Miss Mona,
The truly heart, floral was absolutely gorgeous…
Tammy M.
I''m taking this time to write this review about the staff at Mona's Accent .
The class of 1981 ( most of us live in Mobile,Ala) have a classmate whose son homegoing service was been held in New Orleans on 4/10/2025) when I called Mona's & spoke wirh Natalie she was so helpful , kind & very professional from begining to end !!
The family was pleased with the bright & beautiful standing spray.
I highly reccomend Mona's Accent !
Sincerly, Deborah Becoats , A VERY SATISFIED CUSTOMER.
I love it yall did a great job thank yall I appreciate yall
Monas has never let me down. Love everything about the arrangements
The staff worked with us to create a unique wreath to honor "The Great Chakula Chajua" who was a staple in the Theatre, School System, and who committed years to serving the community of New Orleans and Internationally. The staff worked with us to come up with a wreath that was the exact image we wanted. We appreciated how they became personally involved so that we didn't feel like we were just a customer. Everyone at the service was amazed and loved the wreath. We have used them in the past and we will continue to utilize their expertise.
Received a pic from my friend and flowers looked beautiful Thank you!!
Mona's Accents out does your commercial floral businesses. The bouquet was beautiful and delivery was fast. My first experience with Mona's was top notch.
The flowers were beautiful!! The bride and groom were very happy.
Beautiful Spray on time and prompt delivery
I understand that the floral arrangement was very pretty and much appreciated by the receiver.
Thank you for the rush delivery to get it there for her birthday dinner.
Very pleased. Delivered at time requested. Was a gift to a friend and she loved the flowers and candle. Thank you!!
Great service! I ordered online from many states away and everything arrived in a very timely manner and as expected.
The flowers were perfect and the service was fantastic. Thank you Mona's Accents.
Fantastic customer service. Called me within minutes of my order to assure all questions were addressed. Outstanding! Peace lily was beautiful and actually a little bigger than I expected.
I used the website to place an order and it was so easy. The flowers were gorgeous!
You did a fantastic job with the floral arrangement. It was very neat, and the flowers were in very good condition. I just request an earlier delivery instead of 1:00 p.m. But other than that, thank you for your professionalism.
They are great in every way!!
The bouquet is very pretty. The recipient was very excited and loves it. It was received on the dau that I requested timely!
Excellent customer service. Same day delivery request beautifully fulfilled with care.
First off, let's give a standing ovation for the customer service....Top Tier! The quality and beauty of the arrangement was 2nd to none. Will definitely be back.
I placed the order with Dawn who was extremely professional and helpful. She assisted me with the message, using an appropriate bible verse. The plant was delivered on time and made a beautiful presentation. I've used Mona's Accents before and would definitely refer them to family and friends for future purchases.
The flowers were beautiful as told to me by others. I will refer anyone needing floral arrangements to Mona Accents.
It is so easy to book a delivery with you.
The flowers were delivered on time and were beautiful!
Beautiful Flowers.
The owner was extremely helpful.
Absolutely beautiful and hefty bouquets for our wedding! The flowers were fresh, bloomed enough, but not too much that a day in advance was any issue. Will use again for flower needs. Thank you!
I used this florist blindly. It’s just as pictured and expected! Thank you!
I was very pleased with my order as it was placed by phone, the product ( 1 dozen yellow roses) & the delivery. Thank you.
Mona's delivered! Order was perfect, festive and exactly what I expected!
The arrangement was very nice and was well-received and appreciated. Thank you.
The plant was beautiful.
Excellent appearance!
Thank you!!!
Sharon Brown!
Absolutely perfect. Mona’s made my mother’s celebration of life Beautiful.
I trusted Mona’s Accents with my mother’s flower arrangements for her funeral. Everything was beautiful. The color coordination and flowers the florist did was perfect. Delivery was also excellent.
Perhaps I'm biased but I don't go to any other florist because you always come thru for me on all occasions, not just Valentine's day. Thank you all and see you all soon.
Very underwhelmed with flower arrangement. It was a 40 dollar set and it came with 2 flowers over priced for sure !
She absolutely loved the bouquet! Thank you so very much.
The ladies are always so nice and professional. I recommend Mona’s to all my friends
A pleasure to purchase my order and the delivery was.on time and efficient! Thank you!
Loved these exactly like the picture
Did not come with bamboo like the title says. Very disappointing I spent a lot just for the title to be misleading
My wife loves this arrangement thank you
Beautiful arrangement. Exactly like picture. Highly recommend Mona’s, especially for out-of-towners. Their arrangements are faithful to their website images. I felt like I got my money’s worth.
Easy order, on time, wife loved it. Will use again.
The floral arrangement that I ordered arrived on time and was very beautiful.
Thanks for the beautiful floral arrangement. The quality, timely delivery and great customer service exceeded expectations and made the recipient smile. I highly recommend Mona’s Accent.
Thank you to Damion for calling me & sending photo of flowers via text. Ms. Harrison thought they were lovely. I thought the same. Thank you to Dawn for taking my order & request to send photo of flowers to me. I’ve ordered flowers in the past, but have never seen them, even if I ask for photo by text. Thank you to all who made this order possible. Everyone did an excellent job. Superb!
Beautiful! The person receiving it was very pleased. Thanks.
Good morning Mona & accents
We the GEORGE WASHINGTON CARVER RAMS CLASS OF 86 really appreciate the work you have done on the wreath. You did phenomenal Job. There was so many compliments, you went above and beyond to make sure we were happy. We will continue using your business as needed.
Thank you Tanya Johnson & the GW CARVER EAMS
C/ O 86
The arrangement was beautiful and classy. And I am greatful for Mona's attention to detail and professionalism. Thank you very much!
Love the staff. They always come through for me. Thanks again
The flowers looked amazing
Really had a great experience with Monas...the arrangement was beautiful, received with the love sent with it... staff is very professional, polite, and helpful...
Delivered as expected... I highly recommend this company and have already sent other customers... with so many scammers out there, this company is the real deal... very grateful for u all...
Really great customer service. Went above and beyond to get the flowers delivered And kept me up to date on delivery.
I was well pleased with the flowers. Most florists have been undepenable lately.
The flowers were beautiful. The family loved them and myself, and my sister loved them also And the person I talk to was very nice and patient and gave me someone to help me out because I never done this before and they did an excellent job. Thank you so much.
Unfortunately what was delivered did not mirror what is presented on the website. I know it won't be exact, but it's noticeably different. Some of the flowers are even withered on the ends.
It was a lovely experience working with Mona’s Accents. They were helpful and very kind. The plant basket that was send for a relative’s wake was so beautiful. I will definitely use them again.
This is one of these best place in the city of New Orleans to get roses and flower thank you yall Yall are the best!!! I will be buying soon again !!!!!!
Thank you so much for the beautiful arrangement. Just Gorgeous!!!
I ordered this for my sister's birthday. They were delivered on the day and she was very happy with the arrangement. It was as shown in the picture so was exactly what I wanted for her. I am a pleased customer and my sister is a happy recipient.
Good job, Mona's Accents.
She absolutely loved the flowers and they looked just like the picture!!! I will always use Mona's Accents for my local deliveries!!
Lisa D.
Suffolk, VA
If you ever need some flowers, please order from Mona’s Accents, their services are amazing.
I. Myers
I’m very excited about my purchase and delivery from Mona’s Accent’s. You guys did an awesome
I was very pleased with Mona’s Accent’s.
Your services were very outstanding.
I. Myers
Absolutely amazing service! Had a last minute request for an anniversary and they were able to pull off long stem roses for a same-day delivery. Very professional, very courteous! Will definitely trust Mona's Accents with all my flower deliveries moving forward!!
Thank you for a beautiful arrangement. It was perfect.
The arrangement was beautiful and the family had it displayed by a large cut out photo of the deceased. What a beautiful tribute to an amazing person! Thanks for making so special!!!
Mona's Accents did a phenomenal job on a lovely floral arrangement for me, to surprise my beautiful wife on our 4th wedding anniversary! The staff was excellent in assisting me with all I asked for. Much appreciated!!!
I am a long-time customer of Mona's Accent because it's easy to order, verify and receive their beautiful plants or stands. I've never been disappointed or dissatisfied with their products.
Thank you so much for what you do. Such quality and dependability.
My mother loved this bouquet! Good job!!
The picture on the website is of the standard bouquet. I ordered a Premium Winter Kisses bouquet, expecting it to be very lavish, full of flowers and to be honest, I was a bit disappointed. It was actually smaller than the standard example photo on the website, and having paid for Premium, to get the highest quality flowers plus added blooms, I expected more.
The design was perfect and beautiful. The team was knowledgeable and helpful which was greatly appreciated during our time of bereavement.
Everything was so beautiful
We ordered a sympathy bouquet for a family member and selected a "premium" version to ensure the flowers would be fresh.
We were very disappointed to see that the flowers sent were clearly not fresh.
Super cute and exactly what the picture showed!
The flowers were beautiful The staff was friendly handled everything for me in a professional manner. I would definitely use them for all my flower needs. Once again thank you The amazing services that you gave to me.
The arrangement was beautiful, full & lush.
Beautiful arrangement. It was not hand delivered. Just left on the porch. Thankfully it was not stolen
The recipient loved the arrangement and was in awe of the beautiful design. Thank you for helping me make someone’s day
The recipient called and was pleased with the look of the plant. My disappointment is a palm plant was not one that I requested. My request was a zz plant or dieffenbachia.
Thank you Mona’s Accents for delivering the Peace Lily Plant with the dove accent to the funeral on time. My family and I appreciate your professionalism during our time of grief. We will continue to use your services and recommend your company to others. Mrs. C. Brown
Gorgeous designs and friendly, helpful staff!
Truly beautiful bouquet and delivered right on time. Thank you so much!
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Florist's Response:
We aim to please; glad to hear you were happy! Thank you!!
My friend was very pleased with the arrangement she received, and it was delivered in a timely way.
Placing an order online was a very sooth process. The delivery date I needed was not available but I decided to call and ask if the delivery could take place although online it was not showing available. The lady I spoke with happily agreed to make the delivery on the date needed. My father in law was very surprised and pleased with his delivery! Thank you
We all loved the Spray! It was beautiful.
At a time of grief, I reached out to Mona’s Accents as a long distance client, to request their assistance. From the selection of a beautiful floral arrangement, to the placement of my order, to the subsequent, timely delivery of which, Mona’s Accents provided me with a level of professionalism, care, and compassion that was outstanding. I will most certainly contact Mona’s Accents for any future occasion that requires a floral arrangement.
I highly recommend Mona’s Accents because Mona’s Accents is simply the best.
The corsage was beautiful!!
We absolutely loved the arrangement. Thanks for expressing our extension of sympathy in such a beautiful arrangement of flowers.
Timely delivery & the arrangement was beautifully done!
I’m in Canada and had flowers sent to my wife’s hotel in New Orleans before she arrived. The person from Mona’s called me and confirmed the details of the order and this made all the difference to me. Being so far away, once you make an online purchase you are at the mercy of whomever is on the other end. In this case everything was perfect. Great customer service and fantastic flowers delivered.
Thank you to Mona’s Accents staff for a great experience. I know it’s just a simple bouquet but when I’m away from my love on our anniversary it means everything that care was taken.
Mona’s ALWAYS aims to please effortlessly, uniquely and with the utmost service. Received kudos for the beautiful plant from the family!
Thank you for making my wife’s birthday memorable!! She definitely enjoyed her flowers…
Beautiful arrangment and exceptional service! Highly recommend Mona's Accents!
My sister was pleasantly surprised and loved the presentation!!!
I am impressed by your work arrived just pictured!!!
Thank you,
T. M. Batiste-Balogun
I was quite satisfied with the quality of the arrangement. The flowers were beautiful.
Easy ordering, friendly and patient team member. Beautiful arrangement, made just as ordered. Very pleased with overall service and so was the recipient.
Beautiful selections to choose from..
Excellent customer service and it was delivered in a timely manner.
Awesome arrangement. The order was delivered on time which was PERFECT! Would definitely order from Mona's accent again!
The flower selection was beautiful.
I very much appreciated that the flowers were delivered on the requested day (9/16/24)!
However, a picture was taken of the flowers once they were delivered and they appeared to be old and wilted and overcrowded. This may have been a case where ‘less is better’.
Very nice presentation. I will use in the future.
The arrangement was beautiful. I only gave it four stars because it was a little sparse.
It looks exactly like the picture.
As always, Mona’s was an exceptional experience! From the customer service at ordering, to the beautiful presentation of the floral arrangements, to the prompt and pleasant delivery, Mona’s helped to make a difficult time easier for my family and I. We have used Mona’s for our family funeral needs for years and have never been disappointed.
My wife love the flower arrangement. Thanks for the great service.
Sent to my daughter for her Birthday, she was delighted and said the vase and flowers were beautiful! Also the delivery man was super, he contacted me when he was delivering since he could not get an answer at the door or my daughters phone. He was able to find a location to set the flowers where they would be protected!
I ordered flowers for a dear friend who is having a really tough time. I made a mistake with the address. I was contacted, the address was corrected, and the flowers went back out. A few hours later my friend who received the flowers called. I did not know that she had a doctor’s appointment. Her words when she called were that the flowers were beautiful and I had made her day. Thanks for helping me make my friend day.
Delivery driver destroyed the surprise element by calling the receiver, instead of me. I chose floral design. I truly envisioned something different for anniversary, rather what was actually received
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Florist's Response:
So sorry to hear your displeasure with what was received, however, we do have a few suggestions to help alleviate possible disappointment in the future. Our designers do not read card messages, therefore, it is helpful for customers to choose the "Designer's Choice Romantic" if the sentiment is geared more towards a romantic occasion. Also, it isn't customary to call the sender of the arrangement when the delivery is taking place, for example, if the driver doesn't receive a response at the door, it isn't most helpful to reach out to the sender vs. the person at the delivery location to see how we should proceed if recipient isn't home. It is never our intention to ruin the surprise of the delivery, but we apologize that you felt that way.
Absolutely BEAUTIFUL! My dad love it! Also, the updated online ordering process is user-friendly too. THANKS again…
Chose this floral arrangement for our 41st wedding anniversary. My wife loved them! Beautiful! Mona’s has been my place for flowers and plants for all occasions for the past 10 years!
Beautiful Heart Keepsake Angel Arrangement was very professional. Delivery was on time and cost was good.
I would highly recommend
David
I'm sure it was beautiful, I actually live in Las Vegas but have used Mona multiple times.
Heartfelt Review for an Exceptional Florist
Losing a loved one is one of the most challenging experiences we face, and planning a funeral can be an emotionally overwhelming process. When my family and I were searching for a florist to help us honor my mother’s memory, we were fortunate to find a team that truly understood the significance of this moment and provided us with a service that exceeded all expectations.
From the very first interaction, the compassion and professionalism shown by the florist were evident. They listened attentively to our desires, ensuring that every arrangement reflected my Mother’s personality and the love we had for her. Their attention to detail and creative vision brought a sense of peace during such a difficult time.
I cannot express enough gratitude for the way they helped us honor my mother’s life. Their work added a touch of beauty and serenity to the service, creating a lasting memory that we will cherish forever. I highly recommend Mona’s Accent’s to anyone seeking not just flowers, but a heartfelt service that truly cares about making a difference during life’s most meaningful moments.
Mona's is always a sure bet for quality and service! First class, five star. They will always make you look good.
The floral arrangement was absolutely beautiful. It arrived early in the day and my Sister absolutely loved it.
You guys did an awesome job!
I would definitely order from Mona Accent again without hesitation.
Mona's Accents website makes ordering easy. The Hummingbird Surprise was the perfect gift for a co-worker who loves gardening. This arrangement is absolutely beautiful.
My family informed me the flowers were beautiful. You were on time and I couldn’t be more grateful. Thank you.
The floral arrangement was beautiful and brought joy to the receiver!!
Easy to order online and arrived on time. Thank you!
I ordered on line made an error and was waiting until open so I could correct my mistake but before I had a chance to call, they had called me very impressed. Mona’s never disappoints.
Beautiful arrangement for a very special person
Recipient loved her flowers however they delivered to door and left outside WITHOUT ringing the doorbell! Thank goodness for the email deliver alert. I had to ruin the surprise by asking her to go outside and check for a delivery. Defeated the purpose! The arrangement was beautiful. 15 more minutes in 95 degree heat would have had a different outcome
As a florist in California, I spent time looking at several NOLA florists' websites to send my niece a get well bouquet before settling on Mona's because it met my standards!
My niece LOVED the arrangement that Mona delivered! She said it was the prettiest she had received.
She shared with me that Mona's had done her mother's funeral arrangements years ago.
Glad I found you, Mona.
Thanks for helping us honor my Uncle, the flowers arrived on time and they were beautiful.
Your picture doesn't do justice to how beautiful the Peace Lilly is. Thank you.
It wasn’t as full as the photo it was more on the skimpy side.
The arrangement was not what I expected. I told the lady on the phone I wanted pink carnations with two white ducks and they stood out like a sore thumb because they were more cream color carnations than pink. if she did not have enough pink, she should’ve called me to let me know and maybe I could’ve changed the color to something more preferable
We got these, last minute for my mother's birthday. The flowers were even prettier than in the picture and she loved them! Thank you for helping us enjoy this birthday celebration.
She loved the flowers and they look way better and bigger than I pictured it would in my mind. Great job guys I would definitely use you all again! Smooth delivery also.
Mona's Accents is by far one of the best florists I have ever used! I needed a floral arrangement for a funeral the day of and Mona's Accents came through for me and my family! They made a beautiful flower arrangement and were able to deliver it right on time! I couldn't ask for a better florist and I would recommend them to anyone! Go ahead and give them a try....trust me when I say you won't be disappointed!
Exactly as pictured! Send this as a birthday arrangement for my sister. She loved it!
Thank you guys so much for all of your help arranging and delivering these beautiful flowers. My girlfriend loved it.
The bouquets were beautiful and loved by the recipients
The young lady that took the order,Kirsten l believe her name,was very very helpful in completing my order.As it was l didn't have all the details for my delivery. She went above and beyond to help me. Great service. Thank you Mona's.
As always, My family can definitely depend on Mona’s Accents to provide professional and beautiful floral designs for all occasions. We’ve never been disappointed♥️
Thanks to Mona Accents for providing a beautiful arrangement to help us honor our family member. Using the web site was easy and the selection we made looked exactly like the picture and description. We’ll continue to use Mona for our floral needs.
As always, Mona's never disappoints! The plant is beautiful!
This company made my day for my father's home going! Then arrangement was beautiful Highly recommend
Mona’s Accents created the most beautiful arrangement. Within hours of my ordering, the arrangement was delivered to celebrate a special day for my daughter.
Thank you Mona’s!!!
Thanks for the beautiful arrangement. The customer service was amazing as y’all went out of your way to make this happen. Thanks.
The banner I ordered was nowhere to be found when I made it to the funeral service. The spray was beautiful, but the banner was missing and that was disappointing.
My husband was over the moon with the arrangement (and he rarely gets excited about such things. lol). It was a perfect bouquet to not only celebrate his birthday, but to also celebrate PRIDE month!
Great job. Everything went perfect!!
The arrangement was phenomenal, It was used as a standing piece during the funeral Mass and as a table centerpiece at the reception!
I really appreciated your service, it arrived when promised and so easy to order. I will definitely use Mona's Accents again.
Thank you.
The flowers was beautiful. Everything was perfect.
It was perfect she loved it
Yes I love my arrangement it was beautiful
Thanks
Love the arrangments here! Always beautiful. Mona's my go-to place!
It was absolutely beautiful! I just expected more flowers for the Deluxe.
Excellent!!! Five Star, Indeed!!!
It arrived same day with no hassles. It was the third place I tried in New Orleans. The other two couldn't get it together. This place did with no issues. Delivery was confirmed by them and a big thank you from the wife. I recommend this site for same day delivery if needed.
Everything was very beautiful and professional. Thank you so much.
The website made ordering easy to order after hours and to have next day delivery was everything I needed.
The arrangement was beautiful - perfect!
The yellow roses were beautiful! The delivery service was excellent! Your online ordering and follow up was great!
I will be using you in the future!!
The bouquet was beautiful and my girlfriend loved the arrangements of flowers. the color contrast and different size of the flowers blend well together.
I live out of town and unable to see the delivery. I'm sure it was beautiful.
Order flower arrangement online from out of state. Mother was very please when she received her flowers on the date I requested. Thank you Mona Accents for the beautiful flower arrangement delivered. Job well done
I had to send flowers for a funeral in 3 days during Mother’s Day week rush. I called around and no one could help. Mona’s stepped up and delivered a beautiful stand in time on the morning of the funeral. I will call Mona’s first whenever I have flower needs. Great job folks! Thank you. Mark O.
Besides the false early notification stating the delivery was delivered, it wasn't. The recipient loved the flowers.
My aunt loved the arrangement!!
The plant that was sent to family member was breathtaking! It was beautiful & ordering online sometimes is questionable but Mona delivered as exactly what I ordered. Thank you!
Very easy online experience, flowers were delivered when needed and beautiful!
The floral arrangement was beautiful. It exceeded all expectations.
I love the arrangement, It was so perfect for the occasion I really appreciated so beautiful I will be ordering again from your business thank you so very much .
Always great service and excellent quality.
This florist always demonstrates excellence in its service to clients.
Arrangements are completed with little to no effort and are beautiful. I have never been displeased with an arrangement in over 16 years.
It was so beautifully done. With in a short notice. Thank you for marking my daughter day come out perfect.
The corsage and boutonnière were beautiful. The staff and service were exceptional. They were very efficient and the quality was exquisite.
I order red roses with the green around them and you sent a pink roses arrangement I was very unhappy about this
Your company did an AMAZING job on the floral arrangement and it was recognized by many. Thank you for putting a request together ❤️ so perfectly.
Well, I really didn't like the flowers.,.they looked skimpy and the colors were not presented well..I won't order from them again
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Florist's Response:
You chose an item that is pictured in red and white and asked it to be translated into a Saints color scheme (Black & Gold). Flowers don't naturally grow either of those colors therefore the black and gold was accommodated within the filler flower being color tooled to those colors. Thus the main flower, the carnation, was white. All of the arrangements pictured on the website are specifically color graded to look most present in a space. Unfortunately, in making changes to the recipe it then can affect the arrangement visibility a bit, however the correct stem count and flowers were used and was filled to value.
I will always support Black businesses until the day I die and if I lived in Louisiana you would be my first choice of florists. Thank you for coming through for this family. B1 (Black First) forever
Albert Robinson III
Proud Member of;
The Black Business School
The wreath was just what I requested, Delivered and placed just like I ask. Thanks so much.
Cynthia
Awesome I was very satisfied for my
brother-in-laws funeral it was just what I needed!!!! Thank You So Much!!!!
It's was beautiful and arrived on time.
It was not what our family was expecting,we were very disappointed…Bad recommendation from Adrian’s.
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Florist's Response:
It's very disappointing to hear when a customer is not happy. Also, a digital receipt is received with all orders, for customer review. However, to receive a 1 star review because you expected something that you didn't pay for, such as the banners to be present, should not negate the fact that the product purchased was delivered in a timely manner. Thus, making it possible to rush two banners to the church before the service started does not show poor service in our eyes.
Got a beautiful bouquet for my wife’s birthday. I did not forget, but decided on flowers the day before. Mona’s was quick and even willing to accommodate special request. Fair prices, beautiful flowers and excellent customer service, what more could you ask for?!
Beautiful job. Great care and artistry put into details. Thank you!
I live in Atl. I ordered for friend. She has been sick in the hospital. Wanted to brighten her day with flowers. Christine called me to make sure someone would be home. (She wasn't) Christine made sure to place the flowers in a secure place on the porch. Until Mt friend was able to retrieve them. Great customer service.
Beautiful arrangement. When I called to order the arrangement for my brothers funeral the lady on the phone was very pleasant and gave me the website. I remember using this particular florist 21 years ago when our mother passed and was very pleased back then.
This flower and vase arrangement was sooo beautiful!! Sent it to my granddaughter on her 25th birthday. She loved them. Thanks Monas Accents you’re the bum!
For my granddaughter 25th birthday. She loved her balloon cascade as well as the flower arrangement. They were absolutely beautiful!!
Excellent and very accommodating customer service. Diligent in taking my order and made sure it was accurate. And the follow-up was outstanding. I knew every step of the way that Mona’s knew exactly what I wanted and made sure I got it. Highly recommend.
Daughter loved them thanks
We keep coming back to Mona's because the ease of ordering, the excellent quality and the dependability that the order is correct and as expected. The employees are so nice and courteous. We have never had a bad experience and it is greatly appreciated by us.
Delivered promptly, and it was a great arrangement for the price!
Mona's Accents, always delivers fresh flowers and beautiful designs.
This arrangement was absolutely beautiful!!!
Besides the arrangement being absolutely beautiful,the young lady who assisted me on the phone was very professional and extremely courteous. I live in Colorado Springs,Colorado and she made it so simple for me to place my order over the phone,especially since I am not into doing business online. Thankyou so very much Mona's Accents!!!!
Everything was beautiful. My friend loved the arrangement. It looked just like the picture . Ordered one day in advance with no problems . Great service !!!
The flowers were beautiful, as was the arrangement. As usual, all of my expectations were met!
Order was beautiful and timely.
You came through once again. Keep up the good work.
First bad experience, I made two orders one delivered completely beautiful, second one I arrived at funeral & noticed the wrong color was delivered, I immediately call the florist; thinking maybe the delivery got mixed up, but no an colored error & it was too close to time of Funeral to do anything about. She informed me to call Monday, Monday I spoke with someone else who was aware of the problem, they “replied we’ll call you no later than tomorrow & discuss a discount. Ok good, no return call; now it Friday, So Icalls back, they only want to refund me 25%, is this my fault?? No, it’s not right , I should have been given a TOTAL REFUND, do to response of error same day notice & it was not my error. Customer service is a policy. So , me going back & forward to get 50% was wrong. Please set up a read over & confirm link with receipts to avoid future errors like this; families already grieving or someone special occasion is ruined. Thanks for taking me order & I must still say everyone had a pleasant attitude. My casket spread was from you also, the work & quality excellent. And yes I would still do business & recommend the company. The work speaks for itself.
I have done business with Mona's many times in recent years. However, I ordered a "dozen" flowers on Monday for a Wednesday delivery and only received 10.
I ordered a deluxe version, which is supposed to be more fuller and it looked exactly like the basic version. I was disappointed and felt like ai didn’t get my money’s worth.
Outstanding, exceeded my expectations.
As always, my order was delivered timely and the plant was Beautiful, I'm totally satisfied.
Marcia McWilliams
Thank you so much for a job well done on the arrangement for our dear classmate. The colors were put together beautifully. I was an wye catcher indeed and I'm sure he was just as proud as we were.
I enjoyed my experience and I will use them again.
The bereaved family said it was a beautiful plant. Their deceased mother was a gardner and planted gardens, etc. all of her life. The daughters were excited about the beauty of the plant because it brought them pleasant memories of their mother.
Thank you for continuing to provide beautiful plants and floral arrangements for various occasions in our community and others.
My sister really enjoyed the flowers and she reported that they were very beautiful.
Your arrangement got rave reviews from my loved one. From the vase to the assortment of flowers, it made a bold statement and helped to make her birthday even more special! Your added touch of the butterfly held special significance for our family!! How did you know? Will definitely call on your expertise again!!!!
Good job Mona's, my girl got her shine on. Thanks again.
Flowers were beautiful and presentation was impeccable!
The arrangement was beautiful
I'm giving Mona's a perfect 10.
I called Mona's a day before Mardi Gras for an Eternal Elegance Wreath. I was surprised when someone answered because they were supposed to be closed. The lady that answered was very polite and did not rush me. She promised me my order will be ready and delivered Friday morning.
The picture did no justice for the wreath. The wreath was BEAUTIFUL. Everyone was calling to tell me how beautiful it was. A couple of people sent me a picture of the wreath. All I can say is, "Thank You so much." If I ever need a flowers again, I know who to call. Thanks again.
It was a beautiful experience from the very beginning! Very much appreciated! The wreath was gorgeous!!!
Roses were old with black spots when arrived. Arrangement was also underwhelming for price.
Great service, customer friendly, and reasonable priced. Kristen, was great
I love the arrangement of flowers. I would like shop here again.
Beautiful flowers, excellent service.
thanks so much for the flowers - it really made our valentines day special. friendly staff and easy to use website. can't recommend enough
The Mardi Gras Birthday arrangement for my friend was a huge success. Everywhere I went with the flowers people had to comment on how beautiful and festive they were. Good job!
Great flowers, great service
Loved! Beautiful
CAVBurke
Thank you!
Mona's Accents will be my florist in New Orleans, LA.
The gorgeous long-stemmed white (not red as pictured) roses were elegantly prepared and wrapped and placed in a long box. I showed up a bit early and they were ready for me. Go, Mona's!
She liked her flowers. Thanks!
She liked her flowers. Thanks!
Ordered the day before selected delivery day. After business hours too. Arrived before noon the next day. Smells fresh and looks amazing!
I ordered the dealer's choice bouquet and it exceeded what I imagined! So beautiful. My friend loved it!
THANK YOU SO MUCH THE PEACE LILY FLOWER ARRANGEMENT WAS BEAUTIFUL.
The arrangements were beautiful! And the plus was they beat me there. Amazing job and service
I ordered for my older sister that lives in Louisiana I reside in another state. So I didn’t actually see in person.. but She sent a picture. She was surprised and said they were beautiful.
I’m not sure how the delivery process works, but my wife had to go outside and meet the Delivery man. When I placed the order, I left instructions for the delivery person to go inside the slide glass doors to the front desk, but that did not happen. I Would appreciate someone contacting me and reference to this.
The spray was beautigul but the banner we paid for was not on the spray.
Mona's Accents prepared a flower arrangement for the cemetery crypt for my parents. They did a fantastic job that was very creative.
I couldn’t make it to the service..but the plant arrangement was beautiful.I was sent a picture of it by a family member.Thanks
Beautiful arrangement and fast delivery.
Mona's Accent always deliver excellence. Thank you again.
Loved all the flowers and the guest loved them too
Thank you for the timely delivery and beautiful arrangement. My friend loved them and they made her day! You flowers are beautiful and your customer service outstanding!
My daughter was thrilled with the surprise birthday bouquet! Thank you!
I was very satisfied as was my lady with her flowers. Only one little problem I ordered her a teddy bear but she got some kind of rabbit that represents the rainbow lifestyle which we are not a part of in any way. They should have called me and told me they were out of teddy bears. Overall the flowers were beautiful.
They weren't as pretty as I thought they'd be, but they were OK.
I absolutely love Mona’s Accents floral shop!! I order flowers from Columbus Ohio for family and Mona’s never cease to amaze me with the arrangement. When my family receives thier flowers it’s just like what is pictured on the website or even better!! The on line ordering is easy to navigate and would I order again yes!!
If you are looking for an amazing floral shop you cannot go wrong with Mona’s Accents!!
LS/ Columbus Ohio
Excellent and Outstanding Service!!!
My mother loved these flowers for her birthday. Again, .Mona's Accents did a fantastic job. I live in Maryland and specifically decided to use this florist to deliver flowers to my mother in New Orleans. Great Customer Service!
It was beautiful! Everyone loved the arrangement and so did I:-)
I can see why I did not forget the name.
I will also recommend Everyone to Mona's Accents Florist.
Thumbs
They floral arrangement was perfect. I would have liked the option to add a mylar "Happy Birthday" balloon, but other than that, it was very nice and the recipient loved it. Thanks.
I wanted to send flowers to friend that just moved to the city. I did my research and I was excited to use Mona's Accents. They did a great job making a beautiful bouquet! My friend was thrilled by the flowers. I definitely recommend using Mona's Accent!
Couldn’t have been happier! Came in from out of town for 36th anniversary and had an arrangement delivered to hotel. The arrangement far exceeded my expectations and was delivered as promised. Thanks Monas, for being a part of our special occasion!
They were beautiful, she enjoyed them and they were delivered early so she really enjoyed them. Thanks.
Pat Schexnaider
On time & presentation was beautiful.
Kiersten corrected an address error I made and, she had them delivered to the correct address. (Thanks bunches!)
However, I purchased the premium arrangement, but it didn't look as full as the picture. I was disappointed.
CC
Amazing experience. The process was very efficient. The knowledge and professionalism of the staff was evident throughout the entire process. The recepient of the arrangement appreciated quality of the flowers as well as the design.
The plant was absolutely gorgeous and the family was so appreciative of the thought and warm support. Thank you for your timely delivery.
The Plant was perfect and so was the Customer service.
Website is easy to order online. Flowers were delivered with ease the next day, early afternoon. The designers choice was very pretty. Never even had to talk to anyone on the phone, that’s how easy it was.
The picture I chose and the actual product were vastly different. I understand the concept and expectation of a flower arrangement but your driver had to tell my wife it was a dog and not a bear.
I truly appreciate the ladies there. They do a beautiful job. They are very nice. And the give wonderful customer service. Thanks for everything
I recently ordered a floral arrangement from Mona's Accents for a grieving friend in New Orleans, and I couldn't be more impressed with the overall experience.
Living in Texas, I was initially concerned about the logistics of sending flowers to another state, especially during such a sensitive time. However, Mona's Accents eased my worries and exceeded my expectations.
The online ordering process was straightforward and user-friendly. I could browse their selection, choose a beautiful arrangement, and place my order without hassle. The website provided clear descriptions and high-quality photos, allowing me to see exactly what I was sending.
What truly set Mona's Accents apart was their commitment to timely delivery. The flowers arrived at my friend's doorstep in New Orleans the next day, just as promised. This prompt service was a relief, considering the circumstances.
The floral arrangement was breathtaking, mirroring the beauty in the online description and photos. Mona's Accents clearly takes pride in the quality of their products, as every detail was carefully crafted, and the flowers were fresh and vibrant.
To top it off, I received email and text alerts once the flowers were delivered. This thoughtful touch provided peace of mind and showcased Mona's Accents' dedication to excellent customer service.
I would not hesitate to use their services again and wholeheartedly recommend Mona's Accents to anyone needing a reliable and top-notch florist.
The flowers were beautiful and delivery was right on time!
My go too Florist, Excellent Service.
The peace lily we ordered was really nice.
The entire process went smoothly. Your services is excellent. I believe u guys made a real love connection!!!!
The delivery and Floral arrangement was as promised.
Thanks.
Mona’s is a true florist.. My niece received her flowers which were ordered and delivered promptly.. The flowers were absolutely gorgeous and it looked exactly like the photo of flowers I picked.. She was elated with the flowers and I was as well.. Thank you so very much for the beautiful flower arrangement to the tee
Beautiful flowers. Lovely presentation - delivered promptly Many thanks
Beautiful Plant, on time delivery everything was great. Thank you will definitely us your service again. Mrs Lydia Barrow
The floral arrangement delivered to my daughter was beautiful! Thank you so much for going above and beyond! I will definitely use Mona's Accents again and I highly recommend them!
Beautiful arrangement!!!! The staff is always pleasant and accommodating
They really saved the day for us - being out of state and getting the funeral details in less than 24 hours - I called with an almost impossible request and had called a florist before them who just said “no way” but these gals pulled it together and we heard rave reviews on how the wreath looked! Hire them! They care!!!
I needed to order a bouquet for delivery to a friend in New Orleans for the next day, and I live in Los Angeles, and don't know any of the local florists. I scrolled down the list I found on-line, and the first two local florists were unable to deliver because they needed two days delivery. Luckily, Mona's Acccents was next on the list. They have beautiful arrangements, starting at $50 and were able to do next day delivery, and the charge was only $15! Wow! The website is also very easy to use, and the flowers were lovely. Great experience, and I will be using them exclusively for New Orleans deliveries! Thanks!
The flowers were beautiful. Would recommend Mona’s Florist for any occasion.
My aunt was totally thrilled with her 80th birthday bouquet! You guys came through with all of my requests and I live in MARYLAND!
THANKS SO MUCH for your attention to detail & the on-time arrival of my order! You are definitely the best in all things floral.
I was traveling from Atlanta to Houston and wanted to present some flowers to dear friend in New Orleans. She has been under the weather for quite sometime. She even wrote a book about what she calls "My New Life". So, I Googled Black Florist and found a few but Mona's was open early. We just walked in and were able to walk out in a few minutes with wonderful vase of an artistically decorated arrangement of roses. I really was not able to articulate what I wanted. But, I got exactly what I wanted and more. While I was a walk in, they treated me as if I were family. I had a highly enjoyable experience, recieved exceptional service and a superior product. Two Thumbs Up!
Kirsten and Natalie are AMAZING!!!!
They do such great work and deliver on time.
Also use them!
Thanks guys
Online ordering process was easy. Arrangement is BEAUTIFUL and flowers are freshly bloomed. Delivered on time. My Wife was teary-eyed. Thanks for the Professionalism a customer deserves.
It was nicely arranged and delivered on time.
Great staff. Beautiful arrangement.
We ordered long distance and our order exceeded our hopes!!! So very pleased. Highly recommend!!
GORGEOUS is an understatement!
We ordered a single rose boutonnière for a dance and it’s was simple and beautiful. I can trust that anything that comes from Mona’s accents will be professionally done and beautifully crafted. The flower was fresh and easy to pin to the lapel.
My daughter LOVED it!!! It was beautiful and unique- will continue to order from them
Beautiful arrangement! Mona's Accents never fails to deliver!
My sister in love was delighted the flowers were delivered on time it made her day everything was beautiful. thank you guys so much. Great job and service....Bell Moore
The spray was beautiful, customized with wonderful purple blooms of great quality. Thank you. Purple was Bessie's favorite color and these flowers were of tremendous quality...... beautiful purple roses, iris, glads and the banner was wonderful!!!!!!! Thank you.
Thanks for a great job well done. The roses were beautiful and large. My wife we celebrating 49 years and her co- workers were surprised and delighted at the arrangement Kirsten did a great job.
Repeat customer here. Beautiful arrangement as always.
Beautiful arrangement. Great customer service. Definitely recommend this florist.
Great customer service. Will definitely order again!
Very nice plant. Delivered on time. Recipient lived it!
Appreciated that the funeral stand was definitely designed as pictured and delivered timely.
However, few flowers ( for the Medium size selection) and NO banner as requested and purchased!
My daughter was ecstatic and very pleasant with her flowers. Beautiful and arrived when asked.
I did not see the arrangement although I was at the funeral service. It's possible that the funeral directors removed it and I missed seeing it.
It would have been nice to get a photo of the finished bouquet, especially since I requested a change from the angel to the crystal cross and also paid for the premium bouquet that was to have additional flowers.
Very efficient and comprehensive website allows one to efficiently process an order. Courteous staff support
My order was absolutely amazing! I ordered an arrangement the day before an event, and it was more than I expected.
Gorgeous bouquet hand delivered. Delivery person called me to check on correct address. Mona's accosted special request with ease. Will absolutely use Mona's again for my family gifts. Thank you! Kath
Lovely blue flowers arrangement. Our daughter was over the moon upon receiving her flowers. Thanks for rushing the order and making it beautiful in such a short time!
I placed an order for a special birthday arrangement to arrive at an AirBnb and not only did it arrive on time, it was gorgeous! My friend absolutely loved it. Thank you so much!!
Always GREAT flowers & GREAT service…THANKS!!!
My daughter loved the flowers I sent her for her birthday! She sent me a picture of them and I have to agree, they were lovely. Thank you.
Grace and Majesty Bouquet lived up to its name.
The arrangement is just beautiful.
Thank You so very much!
Roses were ready on pickup date and time! My wife loved them and described them as beautiful and lovely! Wonderful anniversary surprise!
IT LOOKS WONDERFUL I LOVES IT DEARLY
I completely forgot to send a birthday gift. Mona's was open 9-noon on Saturday but I called and they were able to make me a beautiful bouquet and delivery it that morning. Thank you!
The yellow roses were very nice however since this was for a special anniversary for our best friends, and the price was not cheap, there should have been a little more fern or Baby’s Breath and at least a pretty bow in the vase. I was not happy with the overall arrangement. Sorry!!
So pretty! I just love the green hydrangea in the middle. Well, done, Mona's!
The plant I ordered was beautiful and was delivered on time
Flower arrangement was beautiful on time and truly appreciated !
The recipient was beyond thrilled; she raved about this beautiful arrangement and shared pictures of it with family, friends, and with colleagues!
Was well pleased with service.
Courteous and professional.
I have to say I was so dissatisfied with the floral arrangements this time, If the customer service would have been better, it might have made a little difference. If any work is going to be rushed I rather you not take the order. I see the moto is get the money no matter what.
Everything was great. I will definitely use them again!
The funeral spray was absolutely gorgeous. I knew sitting in the pew without looking at the card which spray was ours. It was uniquely arranged with the flowers requested ( and then some) and the beautiful bow. The family chose it along withone other spray to be present throughout the service. THANK YOU VERY MUCH!
Highly recommend Mona's Accents. I went there at the last minute and they still delivered my order. The rose boutique was simply beautiful.
I got these for my Sister -N-Law for her Birthday, and she love them.
The flowers were beautiful.
The arrangement was beautiful!
The service was excellent and I walked away with an absolutely gorgeous arrangement. Highly recommend.
Thank you so much for your expeditious service. I didn’t know if I would have been able to get flowers at such short notice. The salesperson took her time with me and helped me to complete my order with extreme care . The plant was delivered exactly as I ordered and was BEAUTIFUL!!! Thank you so very much Mona”s Accents♥️
John and Dieldra Square
As retired president of the neworleans garden club?? The arrangment was appreciated
The lady i spoke with was amazing great service
My experience with Mona's Accents was excellent. I came to them in a time of grief and explained how I wanted to represent my grandmother and they accommodated me in every detail. The customer service, creativity, attention to detail and deliverance of the arrangements was all top tier service ✨️.. Highly recommended.
Terrible customer service. I recommend Blucid Floral, instead of this unprofessional cesspool.
The arrangement was beautiful but most flowers had brown spots on them and the bouquet died within 3 days. It was kind of disappointing after paying the premium upgrade.
Every time I order from Mona’s Accent it’s always GREAT quality, fresh, professional and delivered on time. My great aunt ❤️❤️❤️ her rose cube. THANK you so much…!
I ordered online and the process is always so easy. THANK you for your services & THANK you for making my dad’s heart smile again. BRAVO!
Thank you so much my sister told me it was beautiful I couldn’t come myself so I trust you and you did a beautiful job if I ever need anything again I would use you again thanks again
Thank you. Your flowers brightened the recipient's
day. She thought they were beautiful.
As always the flowers were beautiful. Thanks
The flowers were absolutely perfect! Quick same day delivery as well.
Mona's Accents was very professional and Courteous, great service.
My mom was pleased. She really like the colors. The vase was beautiful. Will shop with again.
Arrangement was beautiful and the customer service was excellent
Beautiful Mother’s Day Roses, my wife, and family love them. The driver was on time 5 stars service thank you ❤️
The flowers were nice but she didn't even know who they were from bcuz the driver lost the card!
Hands down, one of the best florists in town. Great customer service and the flowers were beautiful!
The arrangement was beautiful and the service was excellent!
The funeral spray was very beautiful. Was very satisfied. Thank you.
My mother was thoroughly impressed by the beauty of the floral arrangement. The delivery was on time and the delivery person was professional! This will be my new florist for ALL occasions
The arrangement was pretty but I placed this order to be delivered Saturday 5/13. Instead it was it delivered Friday morning 5/12. This was my first time trying this florist and I am very disappointed. I would expect any florist, at a minimum to deliver on the correct date. I purposely did not choose Sunday because I assumed it would be very busy being Mother's Day. And, to make matters worse, I received two untruthful email communications confirming the flowers were delivered Saturday when I knew better and had already spoke to the recipient on Friday and received a photo of the arrangement. If they were unable to fulfill my order on the date I requested, someone should have notified me. This is not acceptable.
Beautiful arrangement. My Mother loved her Mother's Day gift.
Thank you so much. The flower arrangement was beautiful. Your flower shop has always provided great service, I won't use anyone else in New Orleans.
Wonderful, lovely arrangement .. flowers were just beautiful.. my family loves them..
lionel
My supervisor loved her flowers. She felt really appreciated during Teacher’s Appreciation Week
The flowers were nice, but I felt the bouquet wasn’t as full as expected.
Thank you for your beautiful arrangement and fast service
You will be hearing from me and family and friends in the future
The arrangement was lovely. My friend thoroughly enjoyed (and is still enjoying) the beautiful arrangement. I did feel that the flowers looked a tiny bit wilted, however they are doing beautifully. Thank you for such a pretty bouquet!
As always, the plant was beautiful ❤️
Thank you for your professional delivery!
I have been ordering from Mona's for years & the arrangements are ALWAYS beautiful!
Very beautiful arrangement wife loves it . I know where to come and get my flowers.
I have asked for a Black and Purple with hints of gold corsage and boutonnière last minute. When I got the order they had white in it. I never asked for white and there was no point wearing it bc we don’t have any white to match. Felt like i wasted money. She should’ve communicated that the base is white :/
Mona’s always do a great job!
Beautiful bouquet arranged by Mona's Accents. I ordered it in the morning and received a call that I could pick it up by the afternoon. I picked up the bouquet from Mona's Accents. I am disappointed I cannot upload a photo because the bouquet is beautiful and fresh.
I truly want to thank you for your service I would recommend you to all my friends and family those flowers got me out of the dog house......thank you
Great experience! Thank you.
Excellent service arrangement arrived on time on line purchase was easy
GREAT JOB
I purchased the arrangement by phone from Pittsburgh to be delivered to my daughter in New Orleans. It arrived on time, as promised, and my daughter was very pleased with it. The representative from the floral shop was very helpful and courteous. She made the whole process was easy, efficient and their prices were more reasonable than other floral shops I explored in the area. Thank you for making this a pleasant experience.
Simply beautiful but it only had 5 roses instead of six
Beautiful flowers, excellent service!
Lovely. Very well put together. She loved it.
Excellent Service my go to florist in New Orleans.
They were patient and understanding. Mona's accents worked with me and my family during this sad occasion. Thank you.
Thank you, thank you, the Centerpiece is absolutely beautiful. Ms. Jones is really enjoying her fresh flowers.
It was exactly what I ordered! Thank you
The flowers were well received by family and friends during this difficult time. Thank you so much for a beautiful arrangement ❤️
My SO loved it. Thank you!
Excellent arrangement, the colors said springtime. They brought tears of joy to my sister.
I chose the Designer's Choice arrangement in the morning and it was ready by the afternoon. I was unsure of what to choose and I'm glad I left it up to the designer! It was for a 70th birthday and they were very pleased with the bouquet. The birthday girl thought the flowers were beautiful and smelled wonderful. The staff is also very pleasant. Thank you Mona's Accents for making a very successful and worthwhile delivery!! I would recommend Mona's for your flower needs and will continue you call upon their services.
It was absolutely beautiful
Ordered this arrangement for my husband's birthday and asked if they could make it masculine. The result was awesome! He lovedit. Thank you. I highly recommend Mona's.
I utilized Mona's Accents for a funeral spray and the final product looked just like the picture - beautiful, full, colorful and they looked beautiful on the casket. I will be using her again for all my floral needs.
Their services were great.
thank you for your great service
They delivered a beautiful plant, with the correct accents, on time. We were very pleased with the service and execution. Thanks, Mona!
We, with the WhoDat Ladies Club, really appreciate you taking such care in the arrangement you made for our sister. She really enjoyed it and it placed a smile on her face. We could not have asked you to do any better. Thank you for such a great job of love!
Mona’s Accents, you did it again ! The Spring Time Puppy is simply beautiful. Thank you,
Always Satisfied !!
Everything was great!!!! No complaints....
Customer service was on point
They flowers were Absolutely Beautiful, excellent work and they look just like the picture. My mother in law loved them. I would recommend you to other customers. Your expertise was amazing.
Thank you
Mrs. Burley
Beautiful flowers, my wife cried. definitely ordering again.
Ya'll done absolutely marvelous, agian! Until next time keep up the good work
I could not attend the funeral of Gerard Millet but my brother attended the service. My brother said the carnation funeral spray was green and did not look good. He did not take a picture so I could not see for myself. So base on my brother accounts I was not satisfied. After the funeral the arrangement was thrown away; is that correct?
The plant was beautiful and dropped off on time. Very professional service!! Definitely recommend.
The recipient said they were Beautiful
Good morning the arrangements was beautiful but it could’ve had more yellow flowers on it for the price I paid thank y’all
Excellent service with a smile and NOLA hometown charm. They went out of their way to arrange a beautiful bouquet of a roses for Valentines Day! As of today they still look as fresh and beautiful as the day I’m picked them up. The young lady that assisted me couldn’t have been more helpful and nice and went out of her way to help. Top notch with amazing service! This will will always be my “go to” in the future. Thank you
Wife thought the flowers were beautiful! Picture on the website was a fantastic representation of what I ordered. One of those few times you send something from out of town and actually get to see what was delivered, five stars for Mona’s!!!
Outstanding service. I will definitely use your company again
My wife absolutely loved her arrangement!!!!
I appreciate the professional help that was provided by Mona’s
ONCE AGAIN I WAS NOT DISAPPOINTED. BEEN USING MONA’S FOR YEARS AND SHE HAS AKWAYS DONE A GREAT JOB. THANK YOU MONA.
The flowers I order from here are always so beautiful! They do an awesome job!
She cried when she saw your flowers. Such lovely and warm people that take care of you. Mona's artistry is dynamic and momentous, on mark for heart and soul, thank you!
Great prices, always delivered on time. This is our go to Florist for any occasions.
My item never made it I need to request a refund
My roses were so beautiful, it made my friend cry they were so pretty. We wanted to encourage an friend that lost her husband a year ago & Sunday would have been his birthday. Mission accomplished, exceeded my expections!
Vibrant, fresh beautiful flowers. Staff very pleasant and accommodating to work with.
Thank you
B Smith
Staff very pleasant and accommodating to work with. It made this difficult time a bit more bearable with the ease and patience they give while assisting you.
Thank you all.
B Smith
The staff was very pleasant to work with. They answered any questions I had and personally me being a visual person, they were able to pick out and show me a sample of flowers to give of how color scheme would looked.
Thank you all for your help and providing such beautiful and colorful flowers.
B Smith
Personal service tailored towards satisfaction
The recipient of the Thank You custom bouquet loved her flowers!! Beautifully selected and arranged. Thanks Mona's Accents!
I would leave zero stars but it’s not available.
Designers choice for a birthday a Peace Lily was sent. I expressed mine and recipient’s disappointment with the ‘choice’. I also added no florals via email.
Was told the recipient could bring it back and come in a chose..NO customer service and accusations of me ‘jumping’ when I could not be convinced that I ordered something wrong. Will never use nor recommend Mona’s Accents again
Their customer service was excellent the Lady on the phone was very courteous, knowledgeable and attentive in her presentation while providing a floral arrangement befitting my needs.
beautiful fresh arrangement
delivered on time
Flowers arrived on time, it was a beautiful arrangement and I would highly recommend your services. Thank you
The arrangement turned out beautifully! My staff will be pleased to see it. Thank you for taking the time to discuss with me exactly what I wanted and how it would look. I wish i could attach a photo of it here to show; it was very beautiful in yellow roses. Excellent customer service and products!
Looks beautiful.
Thank you for your service
From my first encounter on the telephone while placing the order, through the delivery of this beautiful plant, amazing customer service. The beautiful plant definitely warmed my colleague's heart and placed a huge smile on her face! Thank you Mona's Accents I will be utilizing your service again! Continued blessings on your business!
Personalized care is second to none
SHE LOVED IT! THANKS AGAIN FOR YOUR BEAUTIFUL FLORAL ARRANGEMENTS.
Yes we did, thanks. The arrangement was beautiful in color and full. It stood out and was the prettiest of all of them! Thanks for doing a great job. We will call on you again when we are in need. Much appreciated. From, Stacie & George White and Family
I have been ordering from Mona’s Accent florist for quite sometime. The floral arrangements come exactly like what is pictured on their website beautiful and fresh!! I will continue to order and I highly recommend, Service, communication and delivery is spot on!!
LS
Columbus, OH
Sent a designer’s choice arrangement for my friend with notes about her favorite colors. She loved it. Thank you!
A beautiful arrangement that was delivered on time. My mother loved it.
The flowers were enjoyed by the families. Thanks so much!
Everything was great! Thank you all so much for being part of my daughter’s birthday! All thumbs up!
I am so grateful for the team at Mona's. The flowers were beautiful and the price point was excellent. The designer did an excellent jobs. I am glad I left the flower choice and arrangement in their hands.
Online ordering process was very easy. The floral arrangement was beautiful for my grandmother’s funeral.
No, I didn’t like my recent order. It wasn’t what I expected for that price. The letter was extremely too small and the arrangement wasn’t pleasing to the eye. I was expecting something different. It would’ve been nice if there was an example of the arrangement on your website. Rule of thumb it’s always good to send a pic or sample of what the product will look like, if there isn’t one on your website.
The bouquet was beautiful
Excellent service, the flower arrangement was beautiful, fresh and delivered the next day. I highly recommend this company!
Your team did an outstanding job with this arrangement!!! It was fitting for my grandmother's homegoing ceremony!!! Thank you for your service!!!
Great job flowers are beautiful
I made an order it’s was not correct. I called that day the next day it was corrected. Very good customer service will continue doing business with the florist.
While the flowers were delivered on time and are quite pretty, they were no where near as pretty as the picture and only about 75% of the size despite paying for the premium size arrangement. It was basically just roses in a tall vase.
Absolutely beautiful. Smelled so food. Delivered on time. Definitely ordering again. Thank you.
From the telephone call to the pick up day service was great. When you walk into a room and the atmosphere is filled with love & joy you know you picked the right place. My flower arrangement was beautiful and definitely on time. Service is convenient and budget friendly, best prices in the city. I have found a new florist to assist with all my needs. I will highly recommend your black own business. Thank you Ms Mona and staff
Excellent customer service and beautiful flowers!
Excellent customer service and the bouquet was fragrant and prettier than the online photo-exceeded expectations!
The bouquet was even more stunning in real life!
I called in the order last minute, as many times before, they delivered a fun and beautiful baloon bouquet the same day.
They are excellent, very friendly and I can always count on them when I forget a birthday of one of my 4 grandchildren there.
Thank you very much.
Magda Senior
Fast delivery my mom loved them !!
Thank you all for the beautiful standing spray. I’m glad I picked designer’s choice because the arrangement showed you all’s artistic capabilities and was absolutely amazing! The Endoscopy Krewe appreciates y’all!!!
The plant was beautiful and worth the price
The plant was beautiful. It was even better than I expected. Delivered as requested. Great Job!!
Very disappointed. I ordered a comfort plant (peace lily) online. It was a floor plant and much larger than the table model you see here. You’ve since changed the picture to reflect the actual plant when I called you to inform you of the mistake, but I was not compensated in any way. I couldn’t bring it back because it was delivered to a funeral. I saved the original photo but couldn’t figure out how to include it here. I was deceived and mislead by the original photo.
Very sad.
Last minute order that came on time and it was beautiful and fresh!
My aunt died unexpectedly on a Sunday and Ramona and crew were able to take care of this beautiful arrangement for me immediately! My aunt would have loved it! Thank you Mona's accents!
Wonderful, reliable, very friendly.
Thank you so much.
I can always count on them to do a great job.
Magda Senior
Needed a special flower arrangement delivered for a birthday, I chose Designer's choice as all the other choices where typical, The arrangement delivered was stunning and blew the birthday girl away. Mona's Accents delivered on time and I would highly recommend them.
Needed balloons for a special birthday delivered in New Orleans and I'm in Florida. They arrived on time and made the birthday's girl day. Thank you
Mona's Accents florals are beautiful, professional arrangements, every time, always very pleased with her work, friendly, reliable service. Thanks, Mona....
The Comfort Planter is lovely. Thanks for a beautiful job!
It was absolutely gorgeous my daughter was thrilled
Mona the arrangement was very very nice.
My wife love's it and it was nicely done.
Excellent Job!
Unfortunately you had no way of letting me know that you delivered the arrangement I ordered. I was told you didn’t do that. A nice picture of the arrangement and an email to let me know they were delivered in time would not have been to much to ask so I can’t say anything good about it or your company. I waited for some sort of confirmation other than my credit card payment went through and now you contact me for a review. Really?
The arrangement was beautiful and delivered in a timely manner. Thank you!
flowers were beautiful monas stand by word to please customer and staff friendly
The service was impeccable and the flowers were lovely- Many thanks
The flower stands were perfect. Many thanks
The plant and service by your florist was wonderful. I also appreciate the emailed receipt and after delivery follow up
At a time when you don't know up from down, it was so comforting to know that the flower arrangement is one thing you didn't have to worry about. They were simply gorgeous! Thank you.
I can count on Mona to deliver quality flowers made with love.
Love my purchase, and my sister-in law was crazy about Comfort Planter.
Thanks
I purchased a dozen red roses for my wife for our 43rd wedding anniversary. The experience was over the TOP!. Excellent service from start to finish and the arrangement just beautiful! My wife loves them! I will be shopping with Mona's Accents again real soon.
Martin - DMV (NOVA) Vienna , VA Sept 20,2022
Recepient loved the bd bouquet!
Great communication. Delivered on time and the arrangement was absolutely beautiful!
Highly recommended!
Thank you so much!
My thanks to Mona's Accents. Many people at the funeral commented on how beautiful the floral arrangement was.
Awesome Service and beautiful arrangement at a good price
The delivery was on time and the flower arrangement was beautiful
I was very happy with the arrangement. It was also delivered at a good time.
Thank you for the good service!
My wife really loved them. Appreciate you guys
Great and easy experience. I’m in Texas, ordered plants before noon and was delivered within 4hrs. A+ to me
I’m not a flower person but Wow
Mona Accents made the process very easy for me to get the wreath delivered. The process had no hiccups and I am in Texas handling the order of the wreath. It was confirmed that the wreath was delivered safe and sound. Some of the guests told me it was very pretty and I know Mr Dennis would have been happy with the service
The arrangements have been very professional done!
Thanks
We would like to thank you the arrangement was gorgeous
I love the quality and the beauty of the flowers and arrangements ! When i send Flowers to my significant other from Mona's she is always surprised with how gorgeous they are . Thank You
Thank You !
And a special shout out to the delivery person who went above and beyond to make it happen.
On point. Just like always...
From start to finish, ordering to delivery, easy as pie and online! Our friend was blown away by the beautiful bouquet that landed on her doorstep on the morning of her birthday. Stunning arrangement. Thank you!!!
The flowers were a funeral wreath. It was absolutely beautiful and very distinctive. I will be calling again soon.
Thanks
Tony
Thank you for the beautiful flower arrangement! My friend and former colleague loved the flowers and sent me a photo.
My sister-in-law was overwhelmed with joy! She appreciated the thoughtfulness and tender care perceived in building the dish garden. You have superior customer service and your product is outstanding. Thank you and God Bless You! Linda Marie Hill
Mona's Accents provides outstanding customer service
It was my Mother-in-Law 96 Birthday and she loved it! Thank you for making her Birthday a Happy one the arrangement and balloon was just like the one I selected! Great Job to Mona's Florist! Thank You
A BEAUTIFUL floral arrangement. The recipient was thrilled!
The perfect flower arrangement for every 8 year old!
First time doing business with your company. Very satisfied with your professionalism and how you accommodate your customers. Will definitely do business with you again and tell others about your services.
The service provided was top shelf. Very attentive to what I was trying to achieve in my selection of flowers.
Great service and professionalism. Customer service is above and beyond great.
There is no better florist in Louisiana. Outstanding design and impeccable customer service
Mona thank you so much for the arrangements we greatly appreciate you and your staff you all brought joy to our hearts. Again thank you.
I would like to thank you for the last minute flowers for my dad they were so beautiful thank you thank you I will never forget what you guys done and I will tell everyone how beautiful the flowers were and were they came from thank you again
Thank you! My friend received their flowers and were so happy getting them! Beautiful arrangement
The bouquet was absolutely beautiful. All of the flowers were very fresh.
As always Mona did great work. I have used her for over 6 years and she has never disappointed. She sends out the best plants and arrangements. Thanks Mona.
Took order like a true professional and even enhance the order with great delivery ideas. I would give Mona’s a solid 10 out of 10
Staff were very friendly and the arrangement was beautiful!
Very pleased with the service and beautiful floral arrangement. Thank You
Very pleased with floral arrangement, timely delivery and updates once delivered. Found staff to be very frirndly and inviting.
Got a call from Sarah seemingly right after placing the order. She loved the arrangement.
Sorry not pleased..
For the price that I paid $173. I really expected more. It real looked like I went to the grocery store
The arrangement was beautiful, though smaller than I thought it would be. The angel was the perfect touch as a momento of the angel we lost.
Love Candy Hearts creation! I have sent it friends and Family and everyone loves it. Really it should be called "Eye Candy".
Mona's Accents is truly a professional and personable crew!
Beautiful arrangement. Delivered timely and the grieving family loved it. My one issue is that I selected and paid for the largest fullest arrangement, but that doesn’t appear to be what I received. Although not a large arrangement by nature or design, it had lass flowers than pictured where I would expect it to be equal or more. I personally saw the arrangement once delivered and expected a fuller arrangement for the maximum price paid. Needless to say I was a bit disappointed in the value for the money I paid, which has never been my experience with this florist. I have always received great floral funeral arrangements from them in the past. This one needed a quality check prior to delivery for sure.
I'm not giving any stars because I was so dissatisfied and disappointed with my order. It looked dry, sparse, with red carnations hanging down. I know I bought the standard spray, however, I was told it would look like the picture, it did not. Others noticed how these flowers looked as well.
The arrangement was beautiful. Thank you ALL
Thanks again for such a beauitful arrangement. And arrived on time as ask. Love they work. Highly recommmended.
Online odering was very easy, the flowers were beautiful, and delivery was on time.
The arrangement was beautiful and my wife loved it. I always recommend Mona's Accents when someone asks me for a great florist.
THANKS again for the BEAUTIFUL flowers:)
BEAUTIFUL….& THANKS again:)
My Aunt loved her flowers!
My flowers were beautiful! My daughter loved them!
These flowers were beautiful! Very high quality. I had to make an addition to my large order the day before and they were able to make the accommodation at the last minute!
The flowers are always beautiful!
Great service & great flowers
2 plants were ordered and paid for, only 1 was delivered. Upon calling to inquire about the other plant I was told the driver realized the mistake after getting back to the shop. The mistake wasn’t the issue, it was the lack of communication that was the problem. And the plants were much smaller than expected.
I never get to see the arrangement because I live out of town so I can't send a review. Perhaps you can send me a photo of the arrangement.
The rose presentation for my mom at the wedding was perfect as was the florals for the wedding cake. Thanks Mona Accents for a job well done!
Paid for a premium flower arrangement and half of the flowers were either dead or dying and the last name of the family was spelled wrong even after I spelled it 3 times when I placed the order. Very disappointed
Wonderful as always!!! Very well received
Thank you for the beautiful bouquet and outstanding service!
Smooth sailing working with Mona's accents. Everything went as expected. The folks at Mona's were happy to update the order when I found a new phone number to use for contacting the destination, and were honest about what time I could expect the flowers to arrive.
My niece sent me a picture of the order. It was exactly like the picture. I am very, very pleased!!!!
THANK YOU VERY MUCH!!!
The young lady was happy to receive her flowers also she said how professional the delivery person was
I ordered a customized wreath and it was absolutely gorgeous! I've been communicating with Kiersten back and forth this past week in an effort to come up with the perfect floral piece for my Uncle's Homegoing Celebration. I told her what I wanted and my expectations were exceed! If I could give 5 additional stars I certainly would! Kudos to Kiersten for the professionalism displayed. Thank you to all of the staff members who assisted in the perfection of my order.
Very good, looked just like your picture. My loved one was happy with it. So glad I shopped local
The arrangement looked like the picture. It was even better. It was packaged so it was easy to carry and transport and the staff explained some things of note.
I have used Mona’s for over 6 years. Every since my Daughter moved to New Orleans. Being from out of town I had to rely on internet to find her and I have not been disappointed. All her arrangements have placed a smile on my Daughters face. She is professional and pays tremendous attention to detail. If you are sending flowers or plants and want it done right. Always go to Mona’s. Thank You so Much.
I never get to see the arrangements I order because I live out of state but I'm sure it was beautiful.
First off, my last name is misspelled. It's "Lofton". It seems that being a repeat customer of Mona's means absolutely nothing; and you do not (show) appreciation to those who continue to do business with you. I've never as much as received a thank you from Mona's. My name should be in your system, spelled correctly. I understand Mona's being super busy for Mother's Day. However, I do not understand you setting a minimum purchase price in the face of a recession. New Orleans is one of the most impoverished cities in the country. To charge extra simply because it's a holiday is wrong and usery. I hope you really do read these reviews and make some changes to your business model.
The flowers you delivered were exquisite! I will definitely purchase from you again and again.
Great arrangement and was very well received!!!!
The staff in the shop was very helpful in helping to select something that matched the occasion. There was some mix-up with the delivery and a lack of follow-up, but Mona's was very professional in correcting the mistake. The recipient was very pleased with the delivery. I would use Mona's again for my floral needs.
They were so beautiful and so easy to place the order. Delivered with no problem!!!! They rock!
The Flowers were delivered exactly as pictured and made the persons day , I look forward to doing business again soon . Thanks so much
Ruben Flores
My son and daughter-in-law loved the beautiful arrangement!
Thanks for your amazing and artistic bouquet!
Mona’s did a great job!! Excellent customer service and quick response time!! Will definitely buy from again!!
Mona’s Accents is my “go to” supplier for any plant or floral needs I have. The arrangements are always stunningly beautiful, colors vibrant, and everything is very fresh. Plus, the customer service is impeccable. I wouldn’t go anywhere else.
The flower arrangements for the rehearsal dinner exceeded our expectations. They were absolutely beautiful. Thank you for everything Mona's Accents!
Chantelle
The service and beauty was great!!! They were able to complete the perfect arrangement with less then 24 hours notice and it was beautiful!
My arrangements are beautiful.
I highly thank the staff for working with me on such a short notice.
Thanks again & May God Bless you all.
The flowers were exactly as pictured and brightened the day!
Beautiful floral arrangement! My lady friend was extremely happy!
Flowers were beautiful and the service was just as promised. I would highly recommend!
Being out of town,Mona's has met and exceeded all my floral needs,Excellent florist with beautiful arrangements.
The Flowers were Amazing! Fresh full and Beautiful!!
Your always meet my expectations
The arrangements were fresh and lovely
Mona's Accents did a beautiful job on the wreath. The one I ordered was to have black and gold football but they called me shortly after I ordered, to let me know that only the brownish football was available. They also corrected the delivery date for me, as I wasn't sure if funeral wreaths should be delivered the day of or the day before the service.
And for the best part, the wreath was beautiful. I wish I could add a photo to this review.
I want to thank you for everything. Kirsten thank you for your kindness and patience.
You guys took care of me in my time of need at the last hour I really appreciate it I will be back for future events
Once again Mona’s out did themselves. Have used them exclusively since My Daughter moved there. They have always done a Great Job. Thanks Mona’s Accents.
I chose your florist because you showed to be black owned. I’m in Dallas,Tx but wanted to send flowers to my friends family. I trust they were received and as beautiful as the picture. Thanks so very much for your service. Cathy Ward
My parents love their arrangement.
Ms. Youngblood LOVED her flowers. She cried
I ordered last minute late at night for a next day delivery. To my surprise early the next morning I received a text with a short video of the bouquet which was beautiful and as requested. Soon after I heard from the recipient that they arrived and then a text from Mona's that they had been delivered! Such an easy process, quality product, great customer service and follow through. I'll definitely be a return customer.
I’m always satisfied with my purchases and plant selections …
I recommend Mona’s to my family and friends
Ordering the arrangement was easy from the Website.
Called me the day before to verify the color of the dress to make sure it matched corsage. Would definitely use again.
Wow…I was absolutely blown away by the beauty of the floral provided by Mona’s Accents. Thank you for providing a symbol for words I had difficulty in expressing at this sorrowful time. I will entrust Mona’s for all my floral needs. God Bless You: Ms. Mona.
Mona's took my order and made special delivery considerations to accommodate my visiting guest's needs. The order arrived promptly and the delivery person followed our directions exactly as discussed.
The arrangement was absolutely divine! The colors of the lilies and greenery perfectly accented the bountiful blooming roses. It was the best arrangement I had ever purchased in New Orleans. I will never use another florist!
Easy to order online, and beautiful balloon arrangement!
Your plant was gorgeous just as pictured online when I saw the plant at my cousin's service via zoom it gave life in color to a beautiful life. Thank you Mona's accent for making this beautiful delivery of life possible. Glad I used a local black woman entrepreneur very satisfied with service.
Beautiful, but smaller that I thought it should be.
Everything was beautiful! We loved your work! On short notice and this was my wife and I daughter’s wedding day and you guys made it very special
Mona Accents was amazing. They worked with me on making a correction (that was my error) and they delivered the plant on time for an early service. We were pleased.
Plant was exactly as shown online and delivery was prompt. Great customer service
Very reliable, very friendly and staff is excellent
Thank you soo much as usual.❤
My wife and I were headed to Nola for our 10 year wedding anniversary. I wanted to surprise her with fresh flowers. Our flowers arrived and were placed in our room prior to our arrival with help from the hotel front desk! Great service! Very high quality flowers both lilies and roses were gorgeous!
What a wonderful experience! Mona's Accents provided a gorgeous bouquet and boutonniere for our wedding. The day of the calla lilies weren't available in the color we wanted, but they called and gave me two options. I chose the orchids and honestly they were just a gorgeous an option. The bouquet was sturdy, yet delicate, and both smelled great and photographed beautifully. I gave my flowers to someone to preserve, and his flower lasted for days being gorgeous. I was so impressed! I would choose them again any time!
Mona Rocks...Thanks! ILRL
It was excellent and well received
The flowers were beautiful and my daughter LOVED them!! It was her 22nd birthday and she couldn’t have been more excited!! Who doesn’t like to get beautiful flowers??
I placed a phone order! I gave her a price and she did an outstanding job!! The arrangement is beautiful!
The flowers we ordered for our mother’s funeral were beautiful. They exceeded our expectations. Our family would not hesitate to recommend your business to relatives and friends.
The Family said it was decorated Beautiful. And I Like they delivered as promise.Would shop here again. Recommend this Florist. Thanks.
I needed specific flowers and colors at the last minute. It was the day after valentines day and I still got exactly what I needed for the occasion. Got the girl too!!!!!
Since my daughter moved to New Orleans , I have used Mona’s Accents. Being out of town you are never sure of the service and product quality you might be getting but they have never disappointed. My Daughter is always excited when they arrive and they send the most attractive arrangements. Thank You Mona, you always put a smile on My Daughters Face.
James A Bruce
Arrangement is absolutely gorgeous !
The product I ordered was beautiful as usual!! I happened to get there before the delivery person. I asked that it “peace lily” be delivered at of before 10:30 AM but to mu surprise the delivery man came in close to 11 AM WHILE GUESTS WERE SEATED and he was carrying at least (3) plants with him.. it was like he was juggling.. That’s the only negative take away i have.
F. T. Bertrand
Family loved flowers! Thank you for delivering on time.
The arrangement was lovely and my step mom was ecstatic behind the design and fullness of the arrangement. I loved the communication process, as I ordered them from out of state. She was puzzled when she got the call that they were being delivered and left the restaurant with family and friends to go see them.
Thank you Mona for making her smile, as she lost her husband (my dad) unexpectedly this fall and this would have been her first Valentine's Day without in 20 years.
She was surprised and she said they were beautiful thanks
A beautiful bouquet delivered right on time! Thank you for making our Valentines Day special!
I ordered a funeral spray and it was absolutely beautiful. Far Beyond picture perfect. The flowers were perfect: perfect vibrant colors, perfectly bloomed, perfectly sized. I was a bit skeptical making a purchase like this online, however Mona’s did not disappoint. Over the top pleased with their beautiful work.
I love supporting this Black-owned Business. The ladies are always so nice and welcoming. They do their best to accommodate so that people have the best experience. Please stay in business because I choose to go no where else but Mona's!
Thank you so much . The arrangement was so beautiful. I will use your business again.
We ordered birthday balloons, chocolates, and a teddy bear for our mom in New Orleans from Mona’s and she loved it. She was so excited about her gift. We really appreciate the excellent customer service we received and the quick delivery. We would definitely consider ordering more items from Mona’s in the near future.
Thank you all for help making our Mother’s birthday a blessed experience.
Elfrida is very pleased with her birthday bouquet. The blooms are so vibrant and beautifully arranged. It brightened her day.
We The Alumni Class of 1984 at Alfred Lawless Sr High has been utilizing your establishment for the past several years and You Never Disappoint. Always Professional, Always Giving Us More Than What's Expected In Your Product. We Thank You For Sharing Your Special Eye Of Beauty In The Floral Department. Blasted Your Business All Over Social Media and With Personal Family and Friends. I Pray God Keep On Blessing Your Business and Its Staff. ❤
Simply
Beautiful and she loved them
The arrangement was beautiful and professionally executed. Thank you
As I can recall, there wasn’t a single red flower in the arrangement as showed in the picture. The Container the flowers came in was not white, it was actually clear, which made a huge difference in appearance. Clear container I wouldn’t have purchased. The arrangement looks bigger in the picture, it’s was actually small. I guess it was priced at almost $60 cause it was handmade!? Cause my total with a bear was over $90 and I feel like it was over priced honestly. They delivered on time.
THE SPRAY WAS ARRANGED AS ORDER AND THE FLOWERS WERE FRESH. GREAT JOB.
Excellent design and always fresh
Kirsten was a big help for me...I wanted something special for my mom's birthday and she came through with excellent help and great customer service....Thank you so much...JH3
Great job! My 5 year old grandson LOVES his balloons bouquet. You nailed it. Thank you
My girlfriend loved the flower arrangement, and it was delivered exactly as requested. It made her day, and to me that means all the world. Thank you for making someone special to me feel as wonderful as the should!
I haven’t seen the plant but family members said it’s a beautiful healthy plant.
Thank you for making sure I’m well represented when i use your services.
Lisa A Crinel
The arrangement was perfect. It was just what I ordered and it arrived on time.
The arrangement was perfect. It was just what I ordered and it arrived on time.
My sister loved her beautiful flowers, she sent me a pic and said it made her day!! Thanks for the wonderful service and prompt delivery!!
The experience with Mona's was perfect. Online ordering, communication, delivery confirmation, and a beautiful arrangement! Thank you!
I've used Mona's several times on different occasions and I've been satisfied each time
My sister's bouquet of flowers were beautiful and she loved them. I allowed Mona to choose for me after I explained it was her 75th Birthday...she did a Wonderful job. Thank you so much for making my sister's day special.
I’ve ordered birthday flowers from Mona’s for the past several years using their on line website, for my NOLA GRANNA. I can say they never disappoint!!! The Floral arrangements she has received are exactly like or better that is pictured on their website!!! Will always order from Mona’s regardless of the special event that is being celebrate!! Very Satisfied customer from OHIO!! LS
My partner enjoyed the flowers I sent him. The arrangement was very beautiful! Many thanks!
Hello
The floral wreaths that you presented on December 28th 2021 for the funeral services of my sister Delores Enola Curtis were stunning!
There were other wreaths from other florists but the beauty and craftsmanship and simply the compassion that was woven into your presentation glowed..
The pictures that were taken were breathtaking!
Thank you.
Respectfully,
Kathy Marie Curtis
Thank you so much for making a beautiful Christmas Centerpiece Arrangement. It truly brightened my Mom’s day and it looks fabulous with her Christmas decorations.
This is my 3rd year ordering flowers for my sister from Mona's every Xmas and every year I allow Mona's to choose the Flowers for the occasion. Not only the Flowers have been very beautiful but surprisingly each year they matches my Sister's Xmas decor. She loves them very much and always gets wonderful praises from Family and Friends. They arrived Fresh and on time. As scheduled. I Highly recommend Mona's Accents Floral for all your Occasions. Thanks you again Mona's Accents.
Another beautiful delivery from Mona’s- my DIL loved her birthday flowers. Always on time, always fresh - thanks for great customer service.
It was a beautiful bouquet, flowers looked fresh, and the greens lively. Thanks.
Mona....
l have been ordering gift baskets and floral arrangements from you for years and have given you great latitude in designing and determining the contents of the arrangement. Thank you for your always prompt and courteous service.
Warmest Regards,
Burnell Moliere
I was not able to attend the services but Thank You very much for making it possible to show our sympathy to the family even though we were not able to be there with them. I know it was
beautiful because I am very familiar with your work.
Great services, beautiful flower arrangements, and kindness from the staff members. Flowers have always been delivered on time. Thank you.
As I was grieving and planning funeral arrangements, I sincerely appreciate the patience and kindness of the representative that helped me with my order over the phone. The arrangement was beautiful and vibrant! I am very pleased with Mona’s Accents and will be using them again.
Very satisfied and service was awesome
Best floral service in New Orleans!
The flowers were perfect and when I had to change my delivery date last minute they were kind and accommodating!
Beautiful arrangement with a momento included in remembrance of loved one who passed. Ramona and her team always do lovely work. Thank you so much.
The arrangement was lovely!
Beautiful!! My sister loved her surprise!
The flowers were very pretty. They weren't exactly like the picture but I understand that sometimes different flowers are substituted. The purchase was handled in a very professional manner. I have no complaints about the service or the flowers, and I would use this florist again, as well as recommend them to others.
The arrangement seemed fuller on the picture. It was beautiful I just expected it to be more flowers.
My moms flowers were absolutely beautiful! They looked just like the picture!
The experience, as usual, was perfect. Wonderful people, very helpfull, the deliveries are always awsome.
Thank you so very much.
Magda Senior
The flowers were beautiful. We loved the selections.
The arrangement was beautiful and really made the recipient’s day!
It was beautiful. Thank you so much
The arrangement was not as full as shown and the picture specifically said it would look as shown and it did not it was very limited with flowers the display was disappointing.
They were the most beautiful flowers in the room and the yellow stood out from the rest. Thx so much!!!
I can't attest to the quality of the flowers, but Mona's customer service is top notch. I placed an order that could not be fulfilled due to Covid restrictions, so I cancelled the order. A few days later my credit card was charged for the order. A quick phone call with Mona and my card was credited. She was extremely nice and apologetic. Wish more people were like that these days!
I was very pleased with the ordering and delivery process (very efficient and prompt delivery). But to hear how happy my friend’s arrangement made her (and how pleased she was) made my day! I will definitely be back.
The arrangement was pretty but a little pale, thin/not very full and rather small for the biggest version which made me wonder how tiny must the smallest version be.
The flowers did not resemble the display on your website we were totally dissatisfied with the purchase I will be bringing them back to you. I have better arrangements at Winn Dixie for $30 . It's not about much it cost the quality was horrible.
Perfect arrangement with excellent service to ensure successful delivery!
love love love it!!! it was beautiful!!!
Excellent choice of product.
The arrangement was beautiful. My family and I are very pleased. Thank you!
Thank you for always making a remarkable job always a pleasure doing business with you all!!!
The plant is absolutely beautiful!!!
The service and delivery were excellent!
Thank you!
The display was beautiful, thank you for your wonderful service.
It looked beautiful! Thank you.
The plant is absolutely beautiful; service is excellent as usual. Thank you my Aunt loves her plant.
Horrible customer service!!!! DO NOT waste your time with this place. They need to fire the girl answering the phone.
THANK you so much for your GREAT customer service… & BEAUTIFUL arrangement for my cousin. She was so happy and stated her arrangement was so adorably cute and looks so real and so lifelike. THANK you again!
Everything as expected. Despite the pandemic precautions in place, it was pleasing that the store owner took a moment to come "curbside" and personally present the purchase. It was also good to have the bouquet boxed in a manner that was easy to transport on the floorboard of my car.
I ordered the birthday brights arrangement specifically for the vase that said “happy birthday”. The arrangement arrived in a totally different vase, which did not say “happy birthday”.
Great customer service! The floral arrangement was Beautiful and delivered was right on time.
I got great, personalized service with a late order. The basket of plants I ordered were beautiful and delivered quickly, and it made my stepmother's birthday complete. Thank you!
Wonderful customer service
Great service! Sent my sons a balloon bouquet to Loyola University and was a great surprise!
I ordered a floor plant for my sister for her birthday. The plant arrive on time and it was beautiful. Thank you Mona's Accents for the professional service. G. Taylor
The arrangement was beautiful! Thank you Mona and team!!!
Flowers were delivered when expected, and the recipient was so grateful for how beautiful the flowers were. They meant a lot. Thank you so much!
Was very pretty but it could have had more bloomed flowers it had a lot of flowers not bloomed yet. The flowers that were bloomed they were falling apart for $90.00 you would expect it to be better
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Florist’s Response:
We appreciate your feedback on your recent floral order. We're so sorry that you were disappointed
with blooms that were not opened. We strive to provide our best designs quality of flowers for all orders. Some flowers do not bloom fully when we are ready to send out but we try to send as many that are open with few stems that will bloom later. We hope that you will give us another chance in the future.
The arrangement was too small!! I was too afraid to show it to my classmates someone got a big softball arrangement and it was bigger than my and costed less!! I was very disappointed ☹️
I would like to thank Mona for the beautiful flowers that were sent to my daughter and son-in-law for the birth of their first baby. The flowers were so fresh and beautiful.
Thank you Mona
The process of ordering and paying was pleasant and seamless but I didn’t received a photo of the arrangement and the family who I sent it to haven’t been able to confirm they received it. I went to the funeral and assumed I missed it because I never knew how it looked. When I asked about it, no one was able to locate the arrangement. I have no idea if it was delivered or who it was delivered to.
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Florist's Response:
In response to your review, your Pink and White Standing Spray was delivered to Heartzell UMC Saturday 8/21/21at 7:54 am. Photo's are not part of our service and no request for a photo was on the phone order that you placed. Your Funeral spray also had a sympathy card with FAB4 and sender's information. We also attached a Pink Banner with FAB4 to the spray. We normally hand off Funeral deliveries to either Church or Funeral director's for placement and handling. You may want to inquire with the family to confirm a card was received with your information or allow them to send out acknowledgement cards for all gifts received at the funeral. We are really surprise to receive such a disappointing review since the original contact and placement of the order went well.
Stunning! I was very satisfied!
The arrangement was simply gorgeous!!
I ordered roses online for my wife for our anniversary with delivery the next day at a requested time. Roses arrived in a beautiful arrangement within 30 minutes of requested time. My wife answered the door and was thoroughly and pleasantly surprised. She loved the roses! Thank you Mona’s Accents!
Love the flowers and your fast delivery service. Will order again from your company.
As always, a wonderful arrangement, with beautiful flowers.
Our arrangement did not look like this. I paid $300 for a large heart. But it was small...and not even close to this image. I was grieving and disappointed.
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Florist's Response:
08-17-2021 Verified Purchase
The Blessed Heart Funeral Spray was provided based on your request along with adding a Large Silver Bow which was not part of the original design. I'm sorry you were disappointed. The arrangement is a Teleflora design. Teleflora provides a recipe which our designers follow. The designer did include the stem count and size for deluxe. Once again, we're sorry you were disappointed with the size for the value, however the total you quoted did include delivery and tax. Please also accept our condolences on the loss of your loved one.
Always a beautiful arrangement and prompt delivery! Thank you for creating some many good memories.
In a last minute effort, I called Mona's Accents the day before the services and the owner was so helpful and patient with me. She explained what flowers were available and which arrangement would be best suited for my request. They arrived on time and the flowers were just like the picture, beautiful and perfect. Thank you so much, I will purchase from this establishment again
Floral arrangement was ordered for funeral of my sister. My mother wanted a "bleeding heart" arrangement. They listened to what I specificaly wanted. When we saw on the day of funeral, we were absoultely satisfied. The small detail, from the color of the bow, that was so important to us was honored. It was simply beautiful! Mona's staff member was very compasioniate.
The recipient was ecstatic over the gorgeous 'designer's choice' flower arrangement! (I took a chance). I only wish I could see the arrangement. It was delivered to someone who is not familiar with technology, so I couldn't receive a picture. For my New Orleans friends and family, I always can count on you to send quality arrangements since I am ordering long distance. You haven't disappointed me yet. Thank you for your quality of work and professionalism!
The individual that received the Plant said that its beautiful.
I will recommend your company to everyone and
keep up the great work of making someone day
much brighter and pleasant do matter what the situation is that day.
Beautiful floral arrangement
I asked for a mixed arrangement of the prettiest flowers in the shop. They did not disappoint. The flowers were beautiful and delivered the day after I placed the order. Highly recommend.
Very friendly and helpful staff. The flower spray was beautiful. Thank you all for a job well done.
The flowers were beautiful and arrived on time.
They gave me the biggest smile!! The flowers are 10x more beautiful in person. They are so pretty you’ll look for any excuse to get them! I was obsessed with the bright colors and they are so perky!! Love it!! Love it!! Love ittttt!!!
wonderful floral ordering experience from start to finish— thank you Mona’s!
Beautiful flowers delivered with care!
We have used Mona's Accents for several years. Been happy with the timely deliveries, and reasonable prices. Most of of all, people who received arrangements were thrilled.
The Dish Garden was simply beautiful. I added flowers to enhance it but it would be beautiful without them. Also, the bowl was so very pretty.
Thanks for delivering a quality product.
Beautiful flower arrangements just like it was in their website! Very happy customer!
The entire experience was amazing! The in person delivery was great. Will def order again for other occasions.
This centerpiece is absolutely stunning. I bought it for an anniversary dinner and it was an homage to my wedding bouquet. Y’all’s arrangement was 10x better! The color was exactly what I wanted. Thank y’all so much!!
Just beautiful thank you great arrangement great price!
Arrangement arrived and was what I ordered.
Thanks
I needed flowers for my son and his wife as a housewarming gift - Mona did a beautiful job and staff even told my kiddos welcome to New Orleans when they delivered the flowers- will go to Mona for all our gift needs! Thanks!
Beautiful arrangement, our family was pleased. I appreciate the work Vanessa did to get the arrangement at the funeral home.
Thank you,
The real flowers were just a beautiful as the picture and they were delivered early on the day promised!! Very pleased
I had a poor experience with the delivery: not done on day requested and the person who answered the phone when I try to call hang up the phone on my face
Thanks for my last minute Order arriving on time, Loved the arrangement.
Thanks
For some reason when attempting delivery at the hospital instead of calling the recipient they called me to come pick up at hospital. Itold them well I'm in Tennessee and she said "I know". I asked if they called the recipients number and she said no I called you first. That makes no sense. Why have me provide a number for the recipient if you don't bother to look at it. Also the dog was unrecognizable as a dog....maybe you guys shouldn't have this arrangement on your site as an option.
This was perfectly done! My 10 year old grand daughter lived it. Thank you for doing such a great job!
The recipient was extremely pleased with the arrangement. The flowers were fresh. The arrangement was full and looked just like the picture. Thank you for delivering just what I ordered.
The young lady that helped me over the phone was extremely helpful in guiding me to exactly what I was looking for! Overall it was an extremely great experience!
AD
my girlfriend loved her roses. thanks guys!
My Mom's floral arrangement was delivered early in the day and was identical to the picture. The flowers were fresh and absolutely gorgeous. The ceramic vase will be used again and again. Love it! Awesome job, Mona's Accents!
The greatest and most professional florist I've ever used!!! Thank You Mona!!
This is my third time ordering flowers from Mona’s accents an they are very nice and professional I would recommend them to all of my family and friends these ladies get the job done thanks so much
Thumbs are all the way up!
The arrangement ordered exceeded my expectations. The ease of ordering with same day delivery is bar none. Makes me proud to see that ordering local from a company that still takes pride in their product! Most definitely will be using Mona’’s again and again for future arrangements.
I was incredibly embarrassed when we arrived at the funeral home and saw the arrangement from our group. It looked nothing like this picture (much smaller and thrown together looking) and we requested a Royal Blue and Golden Yellow ribbon and it had a Navy Blue and Gold bow that looked like a 5 year old tied it. Worst florist order; ever!
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Florist's Response:
We were so surprised and disappointed to receive your review. As you can see we generally receive four stars are greater. We are researching if something happened during the delivery process that may have impacted this particular arrangement. You reference the size of the arrangement being small and this design and basket is on the small size. We followed the recipe for the deluxe selection and provided the correct stem of flowers that you selected. We sincerely apologize for your disappointment with our work. We hope you will give us another opportunity to provide you a quality arrangement and show you that we provide quality arrangements to all of our customers.
I needed to change the address of delivery. I called and spoke to a nice young lady and she too care of what I needed and the Peace Lily was delivered to the right address.
My sister was surprised at work when she received her beautiful flower bouquet.
The designers choice arrangement was very thoughtfully done. It was beautiful and didn’t require any thinking on my part. Perfect! Delivery was on time and accurate. I will be using Mona’s again.
The reason why they received 3 stars and not 5 is simply because it’s not what we discussed. I spoke to someone on the phone and I told them what I saw on the internet and what I wanted. They gave me exactly what I picked out off the internet, but we discussed adding blue accents to the arrangement. They also didn’t put the full name on the ribbon. Other than that the arrangement I did get was beautiful!! Just not exactly what I wanted.
Thank you to mona’s accent . She was so kind and concerned about the situation that happened to our neighbor and as always took great care of us with the beautiful flower arrangement. Very professional and outstanding! If I would I’d give 1,000 stars
I live in Florida, Ordered the flowers for a gift. They arrived promptly, they were beautiful. Great service, I will use them again.
For a coat in exceeding $100, that was a pathetically paltry little arrangement.
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Florist's Response:
We received your feedback and we apologize for not meeting your expectations. The arrangement chosen has a specific recipe which the designers follow to ensure the value is there. When we spoke you specifically indicated the recipient loved Gerber Daisies so we adjusted the design to accommodate your request. Feel free to call us directly to try and resolve your issue. We strive to provide beautiful arrangements for our customers and hope you will connect with us so we can continue to provide for your floral needs.
The arrangement was really nice, you did an excellent job.
Y’all have gotten me out of the doghouse so many times. This wasn’t one of those times, but she still really loved them! Thank you!
Excellent customer service and quality products.
Excellent customer service. Miss Mona took very good care of me.
My experience was awesome!
Thank you guys so much for always bringing my orders to life. Everything I have received have been the same as shown on the website. Your exquisite on time delivery is truly amazing. Thank you Mona's Accents, I am a true all time customer
Mona's Accents did an amazing job with my first flower order with them. They are now my florist of choice. The flowers and vase were top of the line, and arranged perfectly. Everything was fresh and delivered on time as promised. I will certainly recommend to my friends.
Had absolutely no issues with ordering and delivery, and the bouquet was even more beautiful than the photo!
Everyone loved the arrangement
Delivery driver was professional and with in the desire time
Same day delivery! It was a beautiful arrangement and looked exactly like the picture
Great arrangement and extremely well received, great work as always
The sprayed was nice, but not as full as I thought it would be. The picture shows carnations type flowers as well. Did not see it in my spread. I thought I would see more flowers for a premium purchase.
Great on time service product looks just like the online photo the recipient was very pleased thank you....
The arrangement was beautiful! Thank you!
The flower arrangement was OUTSTANDING and the hand delivery added a personal touch.
What a top notch business!
Ordering same day delivery and paying online was easy and prices reasonable.
Same day delivery was so FAST too, I'm blown away.
Great communication and THE FLOWERS WERE PERFECT!! EXACTLY as shown.
Gorgeous flowers made a beautiful fun memory for me and my daughter plus great service.
I'll use this shop again. THANK YOU!!
BEAUTIFUL ARRANGEMENT, DELIVERY WAS ON TIME. FANTASTIC!!!! THANKS
Do not patronize. There are other reputable florists in the area.
Mona, the owner, took my order over the phone for a funeral spread. All details of the type of flowers were discussed and agreed upon; however, the arrangement was wrong in all aspects. After receiving photos and information from the family that there was not a funeral spread nor a card, I was deeply dissatisfied. When calling to verify,
Mona was very rude and defensive about the details of the order. It's a shame that in an attempt to support a black-owned business; this happens.
Truly sad! I will never patronize this business again. One star is generous!
The arrangement I ordered online was more beautiful in person. Ms Mona never fails. Thanks again. The Allen Family
Mona's is my Go-To florist in New Orleans.
Their selection is broad and the product always please the recipient.
Their on-line ordering is easy and accurate.
Thanks Mona.
The flowers were absolutely gorgeous. The best flower shop I have ever dealt with. Thank you!!!!
My experience with your company was awful. Who ever you have handling your billing/receipts is just down right rude. And to be honest they really don’t care about the reputation of your business. Your staff member over talked me and then hung up in my face. I called back and she continued to be rude and refused to treat me with some decency. I’ve ordered from you in the past and had a decent experience while ordering arrangements for my dad and stepmother’s funerals. So, I decided to call your company for an order through my job and that was a disaster. Hopeful, that things would have worked out because I was going to use your company to start ordering all our arrangement. The order was charged to my personal credit card on behalf of the Louisiana Bar Foundation because we don’t have company credit cards. I was so disappointed in your company on every level. Please remove my email from your contact list.
It looked nothing like the picture. I was very disappointed to see that awful wreath. I paid too much money for such a blah wreath. First and last time doing business with this company.
Very disappointed.
I ordered a bouquet with a balloon for a friend in New Orleans, though I am in Chicago. Mona's did a wonderful job making sure it was right, and provided excellent customer service. I would definitely order from them again, and I also recommended them to my friend.
My mom really loved her flowers. They was fresh and she was happy. Flowers was also delivered on time. I would recommend my family members and friends to order from Mona's Accents. I'm very please with your service
Thanks!
Excellent customer service. Thanks
Always good service, that's y I always come back good job
MR MILLER⚜
excellent arrangement and professional service
Beautiful presentation and impeccable service!
Fantastic company. Website is easy to navigate. Arrangements always look like the picture.
Mona's Accents is our family's "go-to" spot for floral arrangements! The arrangements are always beautifully prepared and delivered on time! The delivery personnel are friendly and always professional!
Excellent! My Mom loved her arrangement! It was on time!!
Thank you so much my friend really liked the mixed carnation for his mother’s funeral.
Excellent in every way!!!
The flowers we picked out as a family, the red and white carnations on the website were not the same arrangement delivered to the funeral service for my sister. The service was broadcast Facebook Live, I got a chance to see the product. Website picture was full of carnations mixed in a beautiful arrangement. What I saw, was so disappointing. The white carnations were scattered around the top of arrangement an the red carnations were in a small circle. Very disappointed.
Heartbroken in Atlanta
Excellent service! Directions followed to a T, and the arrangement is beautiful.
Excellent service, beautiful flowers and plants, and excellent delivery service. Mona Accents is our choice of business!!! They are an excellent in service in every way!!’ Thank you for excellent service!!!
Hello,
You have impeccable service and products. We appreciate your tenacity for detail, punctuality, and sincerity. Thank you so much!!! Linda Hill and Darlene Holmes
I live out of town, so I did not see my flowers. However, I was very satisfied with the response of letting me know that the flowers had arrived to its location. Thank you.
I have never seen flowers so beautiful
Awesome job. Reasonably priced
My wife loved the arrangement.
I ordered a balloon bouquet and box of chocolates to be delivered to a friend in the hospital. The gentleman that delivered them for me went above and beyond, calling me a couple of times to let me know the status and then after delivery called to confirm that they gad been delivered. Highly recommend... very happy. JR
This was a great experience. Easy to use website, great confirmation, receipt, and updates regarding delivery.
The Designer's Choice was simply beautiful! Mona did a great job of creating the perfect arrangement for the occasion.
The flowers were beautiful fir my mother’s funeral. Our loss was so great the flowers brought us peace.
Beautiful as always!!! My mom loves them!!!
I really regret this purchase. It was suppose to be the deluxe version and still was really really really small. I regret purchasing.
Excellent service. I will definitely be using y'all again.
Great service, wonderful collection, good prices and promises are kept. This is the 3rd time I've ordered from Mona's Accents (from abroad) and I have never been disappointed in any way. Thank you all so much!
They provided Excellent customer. Everything was delivered on time and arrangement were absolutely beautiful and was exactly what I asked. Great company
The floral design and quality were exquisite. The order exceeded my expectations and was delivered on time. I was advised at each step of the process. Will definitely use again.
Donaldo R. Batiste, Ph.D.
Was very pleased with the service
Great order experience, the arrangement arrived the same day and looked beautiful!
I was looking for a florist who delivered to a far destination and Ms Mona didn't disappoint. She got right on it. Thanks for the wonderful service.
Unsatisfied with my order! Expected the Premium Mixed Carnation Stand Spray. What was delivered was totally underwhelming and nothing like the advertised photo.
My friend was well pleased with the arrangement I selected. The whole ordeal was a Smash Hit
Thank you so much for the amazing customer service and early delivery!! I am grateful for the referrals to use your company.
The arrangement was beautiful and my daughter loved it! Delivery was timely and very friendly!
Flowers were beautiful and delivered within a few hours!
As always, great service, beautiful flowers, and on time delivery.
I would definitely recommend Mona’s Accents. This order was a gift, but the recipient raved about the arrangement and she enjoyed the chocolates. I’ve placed orders from Mona,s Accents in the past and was throughly satisfied. The reason for 4 stars instead of 5 stars is, the website stated next delivery was available and it wasn’t available. I understand these are trying times, However, things are trying to recover and I feel the website should be updated to make it clear that “if possible” next day delivery “may” be available. But overall, I will continue to use Mona’s Accents for all my floral needs.
Mona’s never disappoints! My niece loved her flowers. They arrived beautifully. Thank you!
Great experience. Last minute order and they were very accommodating.
The sympathy flowers we ordered for one of our employees were absolutely beautiful! Very helpful people at Mona's also.
The plant arrangement was nice, but the service I received could have been better. The delivery date and time was changed by Mona’s and I was not notified until the day of the original scheduled date but after the requested time. I was notified via email that the status of the order was “processing.” I wish that I would have been notified earlier and by telephone. When I received the email, I attempted to call Mona’s (twice), but there was no answer. The email’s time was 5:55 and I called immediately thereafter, but they were closed. The other issue with the next day delivery is that the delivery address would have to change and I didn’t know how I’d be able to inform them of the new address in a timely fashion so that the plant would arrive in time for the funeral.
Just a few uncertainties and unanswered questions for me, the paying customer. Better communication would be helpful.
Good afternoon Ms Mona,
Your florist did a beautiful job, I truly loved the flowers
Thanks, for your service
D. McMillian
I have never ordered flowers for graveside delivery before this. My local florist recommended Mona's Accents because they were local to the cemetery and my florist knew their reputation.
Mona's Accents recommended a slight upgrade from what I was looking at on my local florist's website, and I am glad they did.
The arrangement was beautiful, well priced and timely delivered in advance of the graveside service.
I would shop Mona's Accents in the future.
I was disappointed because because I asked the company to send me a photo of the special item I purchased that was not pictured on the website, they did not follow through. I purchased from out of state and have no idea how the finished product looked. This was not good business etiquette
You came highly recommended, Mona’s Accent went above and beyond in assisting my family, I will highly recommend you too others. Thank you very much
My daughter loved the arrangement..beautiful ❤
They always do an awesome job. Excellent customer service. I will only order from Monas accents
Mona’s is consistent and my wife loves the owner and staff so it’s a win win ...
Outstanding customer service with a smile thank you very much for your professionalism your concern an outstanding customer service and God bless you
Fabulous service and flowers!
Thank you for being so patient and helpful during this process... being so far away and putting trust in your hands was a pleasure... the only downside was I would have liked a picture of what was sent but not a huge problem.
The service was great and the flowers were lovely. I highly recommend Mona's Accents.
Beautiful flowers! My husband loves them and we’re happy that we have orchids again in our house. Wonderful service, even in inclement weather.
My sister absolutely loved the floral arrangement she received! She said it made her smile and the colors were vibrant! I only saw a picture of the arrangement and looked lovely on her island.
Thank you again!
The flowers were very fresh and beautiful.
I sent this bouquet to my niece for her 13th birthday... she loved it! Well done! Thank you!
Excellent value and quality, and service was great all around! Would definitely use Mona's Accents again.
I called you to tell you that you had spelled the deceased last name wrong and you sent me a e-mail saying it was done but when the flowers arrived at the church it was still spelled wrong. I was not satisfied with the flower arrangement.
My niece enjoyed the arrangement. It was for her 21st birthday.
Arrangement was just like the picture. I was very pleased.
Excellent service, very easy to use website and gorgeous flowers delivered within two days of placing the order.
Simply the best! We've supported you for years! Thanks for the beautiful arrangements that you have been sending.
Normally by being a florist when I give my shops name I pay cost and delivery but Lila charged me tax also. The flowers were beautiful as always. Thank you. M. Pedesclaux/Dreams Florist.
There are very beautiful and looks just like the picture
Excellent service from Mona's Accents. The owner, Romona, was very helpful in accommodating my request and delivery was right on time.
The arrangement did not look like the picture... The arrangement that was delivered did not have enough flowers...it was a lot of greenery...I was disappointed with the arrangement. The person that it was delivered to thought it was beautiful but she didn't see the picture of the arrangement!!!!
Arrangement was not as advertised. I ordered the premium mixed carnation and while the greenery was plentiful, it only included a few carnations which made it look very skimpy and cheap. Nothing like the picture. Very disappointed as this is my second order in two weeks. I supported Mona's because its a Black Owned Business in my neighborhood.
Great website. Balloons looked wonderful. Will repeat.
Job well done! Exceeded expectations.
Beautiful arrangement and was delivered at the perfect time! I have ordered from Mona's twice and both times the recipient loved the arrangement!
Mona has delivered again. The plant that l ordered for my son was beautiful. Very healthy and very full. Your business does very exceptional work. I was very pleased and my son loved it. Ethel Johnson
The shop charged me for a bouquet I never received. They closed unexpectedly the day of my delivery and did not call or notify me that my order would not be fulfilled. I just happened to call to confirm and was told my flowers would not be delivered on my child's birthday. I canceled the order, but the charge was never refunded. I received an email telling me it was a pleasure doing business with them and asking me to leave a review. Well... they have my money and I have no flowers...
A beautiful arrangement was delivered and it's still as fresh as it was when delivered nearly a week ago. I will always trust Mona's for special occasions.
I never got the flowers called Multiple times no answer from them only the answering service. Wife went back home from New Orleans already without a Valentine’s present I’m going to have to file the charge a fraud
I was extremely pleased with the beautiful arrangement you delivered for the funeral of Rodney Antoine Jr. I was worried about whether the arrangement could be delivered on time since I ordered online so late.
The fact that you were able to deliver the arrangement on time and that it was so beautiful made my day.
Thank you for the excellent service you provided. I look forward to ordering from your company again, hopefully on a more joyous occassion.
Sincerely,
Lois Davis
Lovely bouquet, promptly delivered. Thanks!
Absolutely beautiful arrangement! And it was delivered professionally and on time. Highly recommend Mona's Accents!
The bouquet was pretty awesome. It was also delivered extremely fast.
My delivery arrived early Sunday morning Valentines Day which was much appreciated!!!
Great flowers. Great service. Best in the city!
This is my second time ordering from here and everything was wonderful from the easy online ordering to the timely delivery of the beautiful flowers. I will definitely be ordering more flowers in the future.
Ordered to get delivered Valentine’s Day while I was out of town. Delivered on time.
Very nice collection. Beautifully arranged.
Love Mona Accents! They always deliver on time and have beautiful arrangements!
Will recommend to EVERYONE
My cousin passed away in Louisiana and I live in California due to the pandemic I didn't feel safe traveling so I contacted Mona's and spoke to a very nice young lady who took my order for flowers for his service. Our family was able to do a Zoom of the services and the arrangement I ordered was beautiful. I was very please that it did look exactly like the picture on the website. Thank you for a job well done Mona's Accents.
Mona's continues to deliver beautiful flowers that always exceed my expectations!
Great customer service! Everything I requested. We are 100 percent satisfied. Good Job! Will definitely call again!
Even more beautiful than the online picture! Everything about working with Mona's Accents was a dream. High quality flowers, gorgeous arrangement, and a pleasure to work with!
Mona delivered. My daughter loved the flowers. She sent me a picture of them and they were gorgeous. The colors were so vibrant, plus being her favorite colors and it was so full. I will definitely use your business again and refer people. Thank you so much.
Hands down my favorite florist in New Orleans! Always beautiful flowers my family receives from Mona.
Arrangement was DYNAMIC, it spoke 4 itself. Delivered on time. BROUGHT me so much JOY. THANK U 4 PROFESSIONALISM!!!
LAWRENCE DEJAN.
Excellent customer service. Quality flowers and inspiring creativity. Easy online purchase and follow-up from store. Highly recommend!
Thank you for going the extra mile to fulfill my unusual request and helping me brainstorm alternatives that would fit the occasion. I’m most pleased with the service I received and found the staff to be very patient and understanding in the midst of a very busy schedule.
Great service and beautiful flowers!
Wonderful as usual, I haven't had any problems with my service.
I completed my order online and it simple. And then I get a call from one outstanding staff to make sure the name was correct. And inform me that my order was going to be delivered to the correct location. Since I wrote the place I was given. I forgot her name but she was very very professional
As usually excellent, beautiful presentation, and fresh. Great customer service. I appreciate how the staff including the owner know their customers and remember the favorite flowers and the flowers that may cause an allergic reaction
Thank you sooo much! The arrangement was ABSOLUTELY PERFECT AND ON TIME!! Really appreciate it!
I called at noon & asked if you could still make a delivery before 4:00 pm. Yes you were able to fill my order & got it there before the offices closed. My friend was delighted with the arrangement & I was pleased with your quick & timely service. Thank you & I will call Monas next time I need to send flowers in New Orleans.
Beautiful arrangement. Delivered on time as requested.
Beautiful and very fresh!
Plant delivered on time and as requested. Full, healthy, green plant - would order again!
Beautiful Arrangement the picture doesn’t do it justice!
I orderedcl blindly from this dealer from out of state for a birthday bouquet. I left it up to the designer’s choice for the arrangement, and the delivery was well received. My friend said it was a beautiful display, and complimented me on the gift. I am very happy I chose this florist for this occassion. Good job! I plan to use Mona’s again.
The Bouquet as expect and was exceptionally beautiful.
My experience as usual was a pleasant experience!! I love Mona's!! She is very attentive to details and what the customer wants and expects. The only discrepancy i have is the arrangement didn't have the roses included as the picture on the website had shown. Besides that, all was well and the arrangement was delivered in a timely manner.
Thank you,
Faye Thomas-Bertrand
The balloon bouquet was delivered on time and exactly as ordered. Thank you. Terrific service.
The standing spray is simply beautiful.
The customer service at Mona`s Accent is very good. I made a mistake on the order and I was contacted in a timely manner to correct the issue. Also, I had to call for information on something else and they very graciously responded and solved my problem.
This florist was very easy to work with and professional. I appreciated the care they showed as well towards our loss.
The order was ready and waiting as specified and was delivered to my car with no contact. I do recommend them.
Professional Friendly and Efficient Super Fast Service and Dependable My Aunts 81st Birthday gift. She LOVED the arrangement THANK YOU.
Thank you very much Mona's Accent I found everything was beautiful I would and have recommended you to others thanks again for your beautiful arrangement I wish you all the success God Bless you and please stay safe. Ms. Janice Carter
Thank You for your creative decorations when it comes to flowers
Called the day before I needed anniversary flowers delivered to friends in NOLA. Told Mona's "designer's choice," since they would know best what they had in stock that was freshest and nicest. Friends were thrilled by the beautiful red roses they received and said they were absolutely gorgeous. Delivered right on time. Couldn't be more pleased!
The plant I chose was beyond my expectations. It was beautifully arranged and arrived before the event it was intended for; while receiving many compliments. I look forward to reaching out to you for my future floral needs!
Beautiful arrangement. Thank you, Mona's Accents!
The arrangement was beautiful and the customer service was excellent. I opted for curbside pick up and the entire process from ordering to pick up was flawless. Thank you so much!!
Arrived on time and was beautiful
The flowers were beautiful and the arrangement was just like the one depicted online. Perfect !!
Mona's Accents always provides me with exceptional service.
Everything was great and on time
Service was great !
Arrived as scheduled and was beautiful.
Great value .
Thank you - they are beautiful flowers and vase!
I ordered these flowers for my sister and she LOVED them. She received EXACTLY what was pictured. I always use Mona's for local flower delivery because they represent New Orleans finest :-)
Fit for a birthday queen. The flowers were beautiful and delivered on short notice. When my mom received them, she said that the colors were vibrant and the flowers were gorgeous. Thank you guys so much!
Great! Appreciated that the delivery person sent me a photo of the gift delivered at the doorstep of the recipient.
The flowers were great as always! My partner is always amazed by the beautiful flowers and service. The best in the city!!!
My family and I were very disappointed ordered an arrangement for funeral services yesterday. A white ribbon was placed at bottom of wreath with name. Agreed and paid for burgundy slash which was not on arrangement at all. We understand no burgundy flowers could be none with cornation. However we agreed to incorporate color in arrangement none of this was done. Request picture of final product never received. I am beyond disappointed especially after paying $150 for this
Thank you for satisfying me with such short notice; I greatly appreciate your quick and professional service. The order wasn’t my first choice of order; but the substitution was just as good
Beautiful floral arrangement!! Arrived just as pictured from the website, excellent customer service. I will definitely order from Monas Accents again!!
LS from Ohio☺️
Thanks, the flowers were delivered on time. The arrangement was well done. I just wish I had ordered two dozen roses of different colors.
Very good customer service and the floral arrangement is beautiful. Thanks.
Thank you for creating a beautiful memory and going above and beyond to deliver the arrangement at the last minute.
Thank you for prompt, efficient delivery
With the delivered product exactly as
Ordered!!!
Now in my contacts list
LOVE IT...I WILL BE BACK!!!! I THINK I AM HOOKED! THANKS AGAIN.
Purchased two arrangements for friends and they loved them. Arrived as scheduled.
Excellent service and my cousin love the flower. I didn’t receive the picture as requested, but she loves the arrangements. Thanks
Thanks for making my Mom's birthday!! She received the gift super early and I was so impressed with the speed of delivery!!
Efficient and professional beautiful flowers
The flowers for my grandma were beautiful. She absolutely loved them. The staff were professional and courteous. I will shop here again!
The arrangement got to my intended destination on time and my kids said that it was beautiful.
My friend LOVED her arrangement. Said it was gorgeous and smelled heavenly!
The arrangement was nice, but my name (the sender) was misspelled and the correction I called about immediately after receiving the confirmation email was not made. Therefore, the note wasn’t exactly what I wanted.
The deliveryperson went above and beyond to communicate with me to get these gorgeous custom blooms to their recipient despite my poor memory of the location and uncertainty she'd still be there after 3+ years. Thanks to them, I was able to reconnect with a beloved friend and give her some needed love & a smile when she serendipitously needed it. Mona's is awesome. :)
My husband and I recently ordered this arrangement for a dear family member for her birthday. Both we — and our recipient! — were completely delighted! We had decided to make a few custom changes, and the shop was wonderful to oblige. We will definitely be ordering from you all again!
Thanks SO much!
I was somewhat disappointed in the deluxe spray that I recently ordered. However the arrangements made for the family were first class.
Ordered for my nephew’s funeral. Lady who took my order was very nice. My niece told me the plant was beautiful.
I purchased this potted Phalaenopsis for my uncles funeral in New Orleans over the phone. I live in Virginia and was unable to attend. When ordering I made sure to spell out all our names at least two times to make sure the spelling was correct. Apparently that was not enough because both mom’s and husband’s first names were spelled incorrectly. For a supposed high end florist the attention to detail in this area was extremely upsetting to our family. I was told the plant was beautiful so at least they got that right.
I was contacted by family from out of town the day before funeral to have flowers sent. I went to physical location only to have to place order by phone. I used online catalog as a reference for selection. Upon purchase, a receipt was sent. Whereby an inscription was immediately corrected. Funeral spray was beautiful. Flowers were fresh and vibrant with color, yellow roses and carnations. Thank you.
Beautiful spray for my father even though I ordered with a short notice for delivery.
Thank you
The recipients of the plant sent were extremely pleased with it. They shared that the plant was beautiful, fresh and in good shape. It reflected the picture the person taking my order sent to me. Therefore, my husband and I are happy as the recipients are our dear, longtime friends.
Thank you Mona’s Accents for a job very professionally done.
Again, you have chosen exactly the right flowers for my granddaughter. Thanks!
The flowers were okay, they looked similar to the pictures online but they were missing at least one type of flower. However the family of the deceased loved them and that’s all that matters. Now on to the poor customer service I received when I called on Monday to confirm delivery and ask questions about the particular arrangement that I had ordered. First the woman who answered the phone just said hello so I assumed that I misdialed the number, never stated her name, very rude & curt when speaking to me as if I was annoying her!!! I had to let her know that I was calling from Fla. and I had to look up some of the particulars that she was asking for. Other than the phone conversation with that individual, everything else was fine.
Very pleased!,the staff and Flowers were on point!.
It was a Beautiful display of color! Thanks for getting out on such short notice.
Thank you for your help in a most difficult time for our family. Your timely response was appreciated. The arrangement was just as requested..again Thank you
The Hall's
This is our third order from this wonderful family florist in New Orleans......Miss Mona and her daughter always give us a superior experience. From the personal, attention, artistic quality and the incredible attention to detail on the arrangements ...even during covid.....the best.,
This most recent arrangement for a childhood friend was no exception......so
beautifully crafted with large gorgeouly bloomed off white roses which were so delicately and artistically arranged....and some personal mementos which I brought in and they incorporated into the design perfectly....then werapped in the most beautiful elegant sheer gold bow with gold sequins....
Thank you so much, Miss Mona, daughter and staff....for creating, once again
for us a most special and lovely work of art which touched the family:s heart. and
ours... and everyoine elses....loved it
many blessings.
my mom loved her puppy arrangement- thank you!
The Floral Delivery was Beautiful Surprise!
Beautiful delivery, arrived as pictured and was a delight!
Simply beautiful! Appreciate the prompt service!
Dear Mona's,
You did great, I was the jerk. The Health Dept nurse said as long as everyone was masked and contact was minimal you should be OK, but get checked in 7 days anyway.
Again I apologize .No excuse, I'm sorry.
gene Cassimere
It's prettier than the picture. My friend love it. Thank you!
Thank you for your quality service! Everything was beautiful. I received so many compliments on the arrangement.
If the order was delivered on time, which we are not sure of, we could not identify it because there was no card. We received an email that it was delivered at 10:45 am at which time the services were already started and no deliveries could be made. This has happened before. Won't be using Mona's again.
You did an excellent job. The arrangement was very nice, and my wife was extremely Happy when she received it. The ordering process was easy, and the delivery was timely. I am pleased with the entire process. Thank you!
Same-day delivery was made before 2pm as promised. Element of surprise was left in tact and my mom loves her arrangement! Will definitely be using Mona’s again!
Thank you so much for an adorable arrangement, delivered right on time to make my niece's birthday very special! She was so surprised and absolutely loved it! Your shop has an amazing selection, and is so easy to work with. I will definitely use you for future occasions!
I ordered a standing arrangement
for a family member funeral..The
arrangement was beautiful and it
was delivered on time, recommended
by one of my church members, will be usibg Mona accents in the near future.
Our office ordered a particular size plant arrangement. The phone receptionist was well trained in customer service skills. She was nice, courteous, knowledgeable, listened attentively and was very helpful with suggestions on making our selection more appropriate for the occasion. Then a supply issue presented. But, we were notified less than an hour of the matter and given several viable resolutions. When arriving to pick up our arrangement, I was shown the earlier suggestions and actually choose a different one then originally selected. This locally owned establishment earned my business and has convert this 1st time customer to a loyal one.
The arrangement was beautiful! Great price, easy purchase process and on time delivery. I'll definitely use you all again.
The flowers where so amazingly beautiful thx
Great service. Always dependable for a last minute fella like myself. Thanks for delivering a Beautiful arrangement. She loves them.
I understand that I didn't spend alot for my standing spray arrangement but I was a little disappointed that filler type flowers where not added with the approximately 18 carnations. Just appeared empty, but maybe it was due to the price paid
Excellent! Directions followed and a 99 year old senior received her flowers as planned. Thank you for your excellent and caring service.
Becky LaRosa
Mona's you did a marvelous job with the three dozen red roses casket spray, I was well pleased and highly recommend this florist.
Family was very impressed with the beautiful arrangement.
When most businesses were closed because of the latest hurricane, I was treated with true customer service. The order was delivered as taken, in record time outside of their deliver area. My only complaint is the cost of the balloons since I bought 70 plus a special birthday balloon, there should have been a discount from the $2.25 per balloon. That said, I would order from this florist any day.
Beautiful. Thank you. Marcia for Maqueline
Mona was amazing! Sometimes you're never sure what to send to convey a loss. Mona was insightful, respectful and considerate about the occasion and the arrangement. We will definitely be looking forward to our next opportunity for a purchase from her and her lovely shop! Thank you Mona!!!
Mona's Florist in New Orleans showed me all concerns for my Mother's Birthday. Her suggestions were the best and the Rose's they have in stock are more than the word beautiful, they are impeccable. I have ordered from this company before for my Fathers funeral and that bereaved arrangement stood out beyond recognition. Thanks Mona's, I'm dedicated to You.
Ruth
Custom arrangement I ordered was beautiful!
Quick and easy delivery, beautiful bouquet. Would definitely choose them again!
A gorgeous, modern, 'get well' arrangement for a dear friend, delivered promptly and even prettier than the website image. Great value, and such lovely people to deal with!
I hope my friend doesn't break her leg again, but if she does I know where the flowers will come from.
Mona's Accents is my go to for fresh, unique, quality floral and plant designs for any occasion. They go out of their way to accomodate your every need and desire. I have recommended them to family, friends and business associates around the country and all have praised their work as well.
Very impressed with the arrangements thank you so much great job
Fresh flowers, excellent design, great service.
I called for an arrangement for a funeral and honestly, it seemed as if I was bothering the person who answered the phone. With each question I asked, as a customer, she seemed more agitated. When I tried to provide delivery instructions...it was a problem. When asked what flowers would be used she said “whatever I have in the cooler”...I even asked for a photo of the arrangement that I was paying for, and she told me “if she remembered” and then instructed me to visit the website or ask the recipient for a picture. Did I mention it was for a bereaved family? Why would I bother them with a pic when I could get it from the company I’m spending money at?!
Honestly, in hindsight, I should have cancelled my order in that moment, but patronizing this business was something I committed to a friend to do. I honored my commitment to support this business, but pls know, this will be my last time.
Customer service goes a long way...and this lady had terrible customer service.
I purchased a sympathy plant from PA. I received an email confirmation of my order but I wish I had received a delivery confirmation. The recipient loved the plant.
Well done job family loved it. Thank You
Thanks for the beautiful flowers
Mona did our family's floral arrangements(a bleeding heart & a cross) for my mother's funeral. They were ABSOLUTELY BEAUTIFUL!
I was very specific of what I wanted & Mona EXCEEDED my EXPECTATIONS!
Thank you soooo much Mona for taking care of our family during our time of grief.
Laverne Martin
Very smooth to order lovely funeral flowers from out of state
Everything was exactly what we expected!!! Mona's Accents did a wonderful job. Thank you for making the day just a little bit easier to accept!!!
As usual, great service.
I live in the Destin area. My family is in New Orleans. For awhile I have been a customer and always received outstanding service.
Thank you very much.
Magda Senior
Mona’s Accents selected gorgeous flowers and was prompt and courteous in their delivery — all for a competitive price point. They are now my go-to florist for any floral needs in New Orleans!
Great customer service, very helpful and informative.The floral arrangements were beautiful just as it was pictured on the web site and were delivered on time.
The flowers Mona chose for my granddaughter were absolutely perfect: beautiful and fresh and such a lovely assortment. It is so easy to wok with Mona, even from a distance. She is creative and, most importantly, she listens.
Excellent service. Delivered on time during Covid19. A+++
I called Mona’s to order balloons for my daughter’s birthday. We live in NJ and my daughter is a student in New Orleans. It was our first time not spending her birthday together. There was a problem with the order that I was not aware of because they had sent an email which I had not seen the day of delivery. When I saw the email I was panicked, thinking it would be too late to have the balloons reordered and delivered. I immediately called the store and spoke with Natalie, who told me that she had sent out the balloons for delivery in spite of the problem with the order because she knew it was for my daughter’s birthday! I was beyond grateful! We straightened out the problem and my daughter received the beautiful balloon bouquet! I can’t thank Mona’s Accents enough for adding to my daughter’s happy day! ⭐️⭐️⭐️⭐️⭐️ Highly Recommend!
Ordered on short notice. Arrangements was gorgeous, delivered on time. Thanks for everything. Will definitely use again and recommend for others.
The flower arrangement was gorgeous!! My aunt was so pleased and happy with them - they really brightened her day and her room!!
Thank you!
It's my second time ordering flowers from Mona's and again they didn't disappoint. Flowers were delivered same day and it looked just like the picture.
The fall bouquet that was delivered to my daughter for her 37th birthday was perfect. She had autumnal decorations out, and the flowers fit right in. I’d ordered from another apparent national florist by mistake, five days before the requested delivery date, and three days later, they were still not there. Mona’s did NOT disappoint.
I was very very pleased with the services provided and have reccommend you to others. Thank you.
It arrived on time which was great however it was not what I ordered it did not look like that picture and just very disappointed in my order as it was for a funeral
The flowers were beautiful. They were delivered promptly and I will use Mona's whenever I order flowers.
The person I spoke with was very professional, yet friendly.
The cost was very reasonable
Fay M. Baker-Baugh
Beautiful long stem rises
The arrangement was gorgeous, my daughter loved it. Fabulous design from Mona’s Accents as usual.
I didn’t feel like it was worth $254.00. The banner with sister on it , looked as if it was printed by computer. I specifically asked for a red ribbon with sister on it.
Natalie went above and beyond to create a custom arrangement for my niece's recent hospital stay. Great communication and probably the easiest phone order I've ever made. Should we have a need in the NOLA area again, Mona's Accents will most definitely be our first call.
Easy to order and the delivery was on time. The floral arrangement is beautiful! Will definitely order from here again.
I ordered the glowing tribute spray from Mona and asked her for the premium flower which was supposed into be full. First things first it was HORRIBLE. What I ordered was not what I received. I was charged for the premium but was given the basic. Half the flowers were dead and there was a plastic bow on the front. Then she delivered it to the location and left it outside. After I seen what she sent me I called her back repeatedly and she declined ALL my calls. Mona is VERY VERY VERY unprofessional. I will NEVER go with Mona again and I suggest you all dont either. At a time like this Mona should have sympathy but all she does is take your money and send you some BS that you didnt order. If I could add a picture and show you all the shit she sent me yall would understand.
Beautiful flowers. Very satisfied.
My gift to my sister
Arrived
Fresh and beautiful
I will definitely use Mona’s again
And
I ordered from another State
Very pleased
The floral arrangement was beautiful, and ordering online was easy, thanks
Thank you for great customer service & a prompt delivery of product.
Our family really appreciated the speed and accuracy of Mona’s. The flowers were beautiful and really warmed everyone’s heart. Thank you so very much for helping our family honor our loved one.
Our family really appreciated the speed and accuracy of Mona’s. The flowers were beautiful and really warmed everyone’s heart. Thank you so very much for your professionalism.
The floral arrangement was beautiful. Thanks
Beautiful, lush arrangement that was admired and appreciated by the recipient.
My brother loved it!!! Put a smile on his face-
Thank you for the beautiful arrangement
Regards,
Stephanie A Melton
The arrangement arrived for my mom's birthday and she loved it! Thank you so much!
Plant was beautiful.
Thanks
Stephanie
They are passionate, creative and deliveries are always on time.
Beautiful arrangement of 24 red, yellow and lavender roses with lush greenery in a clear vase arrived on time for my wife’s birthday. She loved them!
No. Unfortunately, I didn't. The heart was smaller than pictured, and the floor colors I was told it would consist of were different than described. The premium selection looked standard. I expected more to honor my mother but was disappointed in what I received.
The arrangement was beautiful and my mom loved it.
The flower arrangement was beautiful! My granddaughter loves it.
Beautiful flowers and excellent service!
My boss asked me to order flowers for a client's father's funeral in NOLA. We are based in Atlanta, and I came across Mona's online. It turned out the funeral was a private affair and the flowers were refused by the funeral home. Mona's went above and beyond to communicate the status of delivery and eventually, on their own, found out the gravesite information so the flowers could be delivered. I was out of communication with several unforeseen issues during this time, including waiting unsuccessfully for helpful information from my boss about a new delivery location, and Mona's left me detailed messages about their progress and totally went above and beyond. Thank you so much, and apologies for the hassle!
Once again job well done. I thank you for the great service.
Thank you--again!
Mona hit it out of the park as she has with my prior orders. Beautiful arrangements at a great price, and done with particular artistry.
All of this is important since I only get to hear from others describing the delivery, since I am out of town.
Always great to find someone who takes a personal interest in each order and whose values align with the trust that the job will be done beautifully, creatively and on time!
Thanks again. Highly recommended!
Very pleases with the purchase.
Horrible customer service!!! Ordered flowers for a friend's 60th birthday. Flowers were delivered a week before her birthday even though the delivery date was confirmed. The owner was very rude about the situation, dodging my calls and not professional at all. She wanted to send an arrangement out for her birthday, but the surprise had already been ruined. Delivery and customer service is awful at this business especially once they have your money. Please order your floral arrangements from someone else. If you’re not sure ,read all the other negative reviews!!!
The plant my friend received on the passing of her father was beautiful! She loved the thoughts and love it represented. It was delivered when expected. Love Mona’s.
My father love love love his flowers. THANK you so much for putting a smile on his face and for your GREAT service.
Beautiful arrangement for a funeral. Staff professional and courteous. Arrangement was delivered in a timely manner. Mona’s has a beautiful selection of arrangements. Very happy with my purchase.
Since My Daughter has moved to New Orleans I have used Mona's exclusively and I have not been disappointed. Thanks once again for making Her Day Special.
Thank you Mona's Accent your birthday arrangement brought a smile to her heart. You save the day. Always delivered on time and with great customer service, thanks again.
Edmond Woodfork
NOIR NOLA
Black Car Service
They were beautiful everyone loved them,very reasonable price would recommend you all anytime... Thank you guys so much!
Roses arrived on time. My wife was surprised and loved them! Thank you Mona!
Amazing job and service....thanks
Always there when we need you :)
Amazingly Exceeded All Of My Expectations!
This Company Has The Best Florists That I've Ever Used. The Collaboration of Flowers On The Arrangements I Purchased Were Impeccable. I Am So Glad To Have Found A Florist That Met My Needs. I Posted A Shout Out To You All On My Facebook Page. Thank You
The flowers were so lovely; they were just the thing to help a mom with three small kids to feel a little festive on her birthday! And she was impressed with the fact that “the flowers were so fresh the water was still cold!” Sometimes
The website was easy to navigate. My mom was beautifully surprised with her gorgeous floral arrangement. Thank you for helping me put a smile on her face. Thank you all.
Over the years as in my recent purchase of Orchids the service along with the product provided keeps me returning to Mona’s Accents.
Beautiful, my friend loved the plant.
Thank you, Mona’s Accents for delivering a beautiful bouquet to my dear friend for her birthday. She loves gladiolus, and the colorful bouquet you designed made her day! Thank you for contacting me as soon as they were delivered.
Ordered online and asked the designer to make something special for a cousin who just lost her mother. My cousin called me to tell me how beautiful the flowers were and described exactly what I has asked the florist to make. The flowers offered comfort. I appreciate the effort Mona's Accents put i to fulfilling this order.
Arrangement arrived on time and was beautiful. I was very pleased with the price as well as the ease of ordering online.
Monas is terrific. After speaking to Mona to let her know what I needed. She consulted with her design team. They nailed it! Absolutely beautiful. Thank you so much.
I ordered these flowers for my sister's birthday, and she is so happy! They're beautiful and arrived promptly. The arrangement was gorgeous (the tiny orange roses were a favorite). Thank you!
Flower arrangement that was delivered did not resemble the one I ordered. I tried to contact Mona via email but no one has responded. I just think that if anything was going to be adjusted that I should have been contacted.
Great, prompt service! Thanks so much. My aunt loved the arrangement!!
The flowers were beautiful and made my Mom's day very special. Thank you Mona!
The flower arrangement was beautiful we loved it thank you
The arrangement was beautiful. Thanks
The arrangement was beautiful!
The bouquet was beautiful and the service was excellent would recommend anyone to use this company this black owned company what are flower needs I give them a 5-star
my family has been using Mona's
Accents for years, they always deliver quality arrangements that are designed with care and no detail is too small.
Great experience! I ordered 75 yellow tulips for my mom's birthday and they were beautiful! Made my mom's day! The staff worked with me to accommodate my requests. I will definitely order from Mona's again!
I was referred to Mona’s Accent. Ms.Mona was very accommodating and professional. I ordered the designer’s choice. My friend( the recipient) was very pleased with the arrangement. The flowers were beautiful!! I will definitely use Mona’s Accent again. I will also refer everyone I know to this Black Own florist. Great
I have gotten flowers delivered to me before and honestly I haven’t seen better arrangements they’re beautiful. I did knock down one star because I ordered my mom a bouquet of flowers and a few of the small roses looked old with darkened dry tips. For the amount of money it costs I would think the flowers would look perfect. But display is always amazing and the vases are beautiful. Will def order again.
As always, Mona's delivered a beautiful arrangement with fresh and colorful flowers.
The roses were beautiful!!!!! Thanks!
Order was fulfilled and delivered as was planned. Great service
The flowers were absolutely beautiful! The birthday bouquet was exactly what I ordered. The delivery arrived early, so recipient was able to enjoy her beautiful flowers all day. Thank You!
Yes, it was beautiful and they acted on what I requested. Thank you!
My brother and I bought these flowers for our grandmother’s birthday. She loved them! Purchase and delivery were easy! Thank you so much for helping bring my grandmother a smile when we have to be far apart!
It was very easy to order on the site from New Jersey where I live, and I love that! The prices were great as well and my cousin loved their flowers. I would definitely order from Mona's Accents again.
The recipients were in awe. They sent me a picture of the arrangement and it was beautiful! This was my first time using Mona's but I'll definitely be back!
Mona's Accents did an amazing job with my order yesterday! Their website was easy to navigate, they offered same day delivery, and my boss loved the arrangement. I will be using them in the future, excellent service!
It was beautiful. Not my first time doing business with you guys and I have been pleased each time.
I ordered the Lavender Grace Bouquet for my sisters birthday, order process was a breeze since I was ordering from Houston to have them delivered in NOLA, the flowers were beautiful she loved them and so did I! I will be using Monas again. Thank you!
Flowers were very beautiful... my mom loved them as a birthday gift. I will order with you guys and highly recommend to everyone.
Could not have asked for anything better! Have used other florist in the past but this arrangement surpassed them all! Simply beautiful!!
The person I sent the plant to is very pleased.
Love using Mona’s. Never disappointed!
I picked Mona's from the reviews online. Being that I am out of state (CA) I had to rely on customer reviews to be my guide with choosing a local florist in the NOLA area. The flower arrangement delivered for a close friend's bday exceeded my expectations! The flowers were fresh, bright and beautiful (exactly like the picture but brighter!) and even had a little artificial butterfly piece decor placed within the arrangement (too cute)! Thank you so much! Will definitely be utilizing your services again!
Great job! Thanks.
I did see the flowers there. My only suggestion would be an email or text confirmation after being delivered. Sometimes it’s difficult to see your delivery at large events and a delivery confirmation would be great.
I will be using you as my new florist from a recommendation from V. Henry.
The flower cake was beautiful & on-time delivery went without a hitch!
I cannot recommend Mona's highly enough! The delivery was timely and smooth; the flowers selected were stunning; and the price of everything was reasonable and worth it. THANK YOU MONA'S!!!!!
The recipient of the bouquet was very excited to receive it, which made all the difference in the world. I'd definitely recommend your company and buy from you all again in the future.
My daughter loved the arrangement!
Ordered balloons for my son’s 30th birthday. The next day the latex balloons were deflated. Called your shop and was
Told you were out of hi float. No discount or refund? $55 for balloons that lasted one day. So very disappointed
Mona's Accents delivered an absolutely beautiful arrangement in exactly the estimated time frame.
I have used Mona's twice in the past two weeks and I plan to use this Florist again. The service was very good, website is easy to use and the delivery is excellent as they called me when no one answered the door to ask should they leave the delivery. That shows me that they care about their clients. Thank you for your great service,
Thanks... for the wonderful job you did on my friends floral design.... I had sent him’ Darrell was sincerely appreciative and happy...
Thanks for such an amazing job.....
Sincerely,
Alex.... Flowerboy_a
Mona’s Accents are my go to for float all arrangements. I use them often. They have quick deliver and the products look beautiful. They last a while as well! This arrangement arrived very timely and just as depicted.
Great selection available for online orders, and my flowers arrived on time with fresh and beautiful blooms! Thank you for fulfilling my last minute order with such short notice!
You guys did and excellent job with the flower arrangement and it was delivered faster than expected. You all helped make today really special.
Easy to use online ordering interface!
Beautiful floral arrangement that put a smile on my dad’s face..Thanks for the great customer service too!
Excellent quality and service
I ordered the same day, and it was delivered so quick! Thank you so much and the floral arrangement was beyond beautiful.
Amazing service ! I ordered from Ottawa, Canada to be delivered to a friend in New Orleans and I highly recommend Mona’s! Communication was perfect as were the flowers . Thank you!
Loved Mona's Accents. The flowers were beautiful, the recipient sent a photo and they arrived right on time. Great and quality service!
I ordered a bouquet online to surprise a friend on her first day of work and we were not disappointed! It arrived on time and the display was exactly what I asked for. Would order again!
A beautiful gift to my grandpa and he loved it.
It was a gift for my family and they loved it.
The arrangement was beautiful, but it DIDN'T match the royal blue they sold online as the pic, which was actually my classmate',s mother's favorite color. So, that took away from the symbolism, but the arrangement was beautiful. When I spoke to the owner, she told me due to COVID19, she couldn't get the exact flowers in for the arrangement. In the future, call your clients, so they can know not to expect what they paid far. Nonetheless, its s great company, and they did outstanding work !
The Peace Lily Plant is beautiful and was delivered with care. And the website was easy to navigate and order online. There were so many options to choose from when I was reviewing the website, but I ultimately chose the Peace Lily Plant because it is easy to care for and will bloom again in hopes of bringing comfort to my friends who had a great loss in their family. Thank you!
The basket arrangement was simply beautiful.
Wonderful service. I order a plant about 9:00 in the morning. The person had her plant before noon the same day. Wonderful service and the person love the plant. Thank you for your great prompt service. Will be using you guys in the future and will recommend you guys to other people.
So glad I found this business. Beautiful flower arrangements and speedy delivery. I definitely will be using Monas Accents in the future!!
Very short notice in my ordering the arrangement for a distant relative's funeral - Mona's Accents took care of everything and delivery was on time! The family contacted me to say thanks and stated that the message card and arrangement were Beautiful!
Thank YOU - Mona's Accents!❤
THANK You for your Service it was absolutely Gorgeous!!! If I ever need your Service for anything I will remember you and I will let others know about you. Again THANK You So Much For Your Service.
The bouquet was beautiful!! Service was great.
My experience with Mona’s Accents was amazing.I would recommend you guys to family and friends. The floral arrangement was beautiful.Thank you
I ordered flowers for a friend’s birthday and they were absolutely lovely!
The ordering process was simple and the price is very accessible.
Thank you Mona’s for helping me help my friend in New Orleans have a beautiful birthday, even though I’m all the way in Mexico.
Highly recommend.
As always, the team at Mona's Accents, continues to exceed my expectations. Excellent, customer service, flower arrangements and timely deliver.
Above, beyond and beautiful. Mona’s really did magical work with this arrangement. It was so delicate, tasteful and really brought so much joy. Thank you for bringing beauty, love and light into lives of people who need it. Send your loved ones flowers now, not later and use Mona’s!!
I submitted my order late the evening before I asked the arrangement be delivered. It was delivered by lunchtime the next day and it was gorgeous!
My friend greatly appreciated such a beautiful arrangement. She said they smelled good,too.
Simply wonderful ! The bouquet of flowers for my wife on our 30h year wedding anniversary made the day! ❤️ Thanks team Mona Accents for your continued commitment too excellence!!!
This was a great experience.The flowers were absolutely beautiful.I have already told family, coworkers, and friends.Thank you for a breathtaking arrangement.Everyone commented on how beautiful it was.I will definitely use you again.God Bless..
Very well done and on time. Local florist that gets it right every time and the greatest service. Thank you.
The flowers were beautiful and the arrangement exquisite. Also, the freshness and quality of the blooms are the reason we continue ordering from Mona's.
You guys went above and beyond! My friend absolutely loved her birthday arrangement! I will definitely be ordering from you again!
The flowers for my father’s funeral were absolutely stunning. I was worried that they wouldn’t be delivered in time since I ordered them the day before the funeral, but they were there before I arrived. Thank you very much!
We ordered these flowers from the Netherlands for a colleague in New Orleans. The bouquet is stunning, the recipient has sent us a picture. Quick service, wonderful choices, amazing colors. Thank you so much for the same day delivery too!
Thank you Mona's!
I live in Texas and had lossed a family member in New Orleans during the pandemic. I know that florists were not working under normal conditions and was concerned about getting flowers to church on the day of service. I called a national floral service but they could not make any guarantees, I called another local florist but could not make contact. A family member referred me to Mona's and they got the job done. I received a confirmation on ordering and delivery. I was also very happy with the final product. I was happy that they were dependable and the recommendation came thru. Thanks again!
My daughter was very pleased with the arrangement.
He didn't receive it until three days later when he went back to work. I tried to call the store and the number y'all have listed as y'all's business many times to try to let y'all know that I hadn't needed to be changed through Friday and I wasn't able to get in touch with anybody. I left numerous messages with my phone number and called numerous times eventually I was just sent to voicemail. Very unprofessional. I understand everything that's going on but as a business y'all should at least answer the phone.
It was gorgeous. I’m glad I upgraded my arrangement. Worth the extra money!!!
Everything that Mona and her staff designs is elegant. My loved one absolutely adored her bouquet and was genuinely surprised. I never actually saw the bouquet but my confidence in Mona’s affords me the opportunity to send a thoughtful and beautiful arrangement every time.
I was not happy with the size of the flowers and vase. I was of the impression that getting a "Premium size" meant getting your biggest size of flowers display and size. Must say i was disappointed!
Very attentive and prompt delivery. Beautiful presentation.
Highly recommend.
I purchased this bouquet for my dear friend for Mother's Day. I selected this arrangement due to the colors, many of which are her favorites. When she received the bouquet she was overjoyed! She was even more delighted because they arrived on Mother's Day. She sent me pictures of the arrangement and I was extremely pleased! It looked just like it did on the website. I have used Mona's Accents before, and they always provide quality products. I would definitely recommend Mona's Accents to others.
I love the flowers! They were delivered a day early which was awesome because I was late ordering them. I would order from them again!
Even though I placed my order late in the week and selected a Tuesday delivery, Mona’s Accents made time to deliver the bouquet on Mother’s Day! The recipients were delighted to receive such a gorgeous bouquet.
I’m so grateful for Mona’s beautiful selection and dedicated team, and I look forward to ordering more flowers in the future.
Warm regards,
Marlene Underwood
Delivery car a day earlier a n d my grandma really liked her flowers
The arrangement was beautiful and arrived on time. I have used Mona's Accents in the past and they always come through.
Will definitely recommend you guys
My mom loved the arrangement. Thank you Mona's Accents for coming through at the 11th hour!
I ordered a beautiful bouquet for my mom. I actually called from Bossier City, Louisiana. My mother was very pleased. The flowers were fresh, and the greenery enhanced the arrangement. The greenery was indeed green, not "yellow green". Thank you Mona! Simone H. Keys.
The arrangement was beautiful, the delivery on time, a great experience!
I never get to see the arrangements because I live in another state, but I am confident that your arrangements look as they are shown online. They are delivered to my mom's gravesite and I'll have to ask my family members opinion. I have repeated my orders yearly and will continue to so.
“The best flowers ever” was the response of the recipient, she said the doggie in the picture looked just like her dog Lexi!
Monas always does a great job. They arrived on time and my wife loved them.
Mona’s flowers not only helped me win my Fiancée, they also helped me get out of the doghouse more times than they should have! Always top quality and very quick on the delivery. The bouquets always keep their blooms and color for at least two weeks as well! I highly recommend!
Everything was amazing !!!! And beautiful. I was very pleased.
Rover was successfully turned into a cat for my order and the recipient loved it. Thank you for being able to deliver early morning as well.
I'm from out of town and wanted to get a friend a housewarming/thank you gift. I looked for a florist near his house because I was going to get flowers, but remembered he wanted more plants, and there were selections what looked like really pretty green arrangments! I chose Mona's because it seemed like a great selection in all ways, from variety to price, and they did not disappoint. The delivery to my friend's house was almost immediate and the arrangement of greens was as gorgeous as the website photos! Maybe even more so. Would recommend!
Was amazing will be using y’all more in the future
All I have to say is the arrangement didn’t look anything like the picture on your website. It was very skimpy ⭐️
Precious, looks just like the picture!
I ordered the purple pop bouquet and the bride and groom carnations as a surprise for my wife, step daughter, and future daughter in law. They were bowled over, the flowers were outstanding, the bride and groom looked like teddy bears. Thank you so much.
Great service, delivered on time
On time same day delivery with a beautiful vase of flowers. Job well done!
The flower was beautiful the card was exact and it arrived before time I cannot thank you enough you have exceeded our expectations thank you and God bless you
Minister L Thomas
Beautiful flowers, fast same day delivery
I was not pleased with my delivery. I paid for more flowers and it seemed like the basic package and I also asked in special instructions for purple flowers and received the pink peach ones.
It was amazing she loved it the price was very fair I will be doing business with you guys in the future thanks
Arrangement was dramatic and beautiful. Most satisfying!
The candy was not delivered with the bouquet
They are very beautiful and she really loved them...thanks
I had a very good experience working with Mona's Florist. Placing a order was very easy and very easy to view her catalog on line. I will probably use you again when occassions arrived. Thanks
The flowers were beautiful! Excellent service; delivered absolutely on time. I cannot be happier!! Thank you!
What a beautiful plant. Bird of Paradise is very special plant to me and the lady it was purchased for LOVED it as well. What a great gift in honor of her beloved Father. Thank you so much!
Amazing!
My mum loved them they look so beautiful.
Thank you!!
This was a birthday gift for my mother. She sent me pictures of the bouquet she recieved and all I can say is that they were amazingly breathtaking! Thanks for the awesome customer service for a same day order.
Chose the perfect birthday arrangement !!! My lifelong friend called in excitement about her birthday gift!! Mona’s Accents never lets me down!! Thanks y’all
My Aunt was in town for medical reasons, and I wanted to send her a plant. It was delivered on time, and was beautiful! Prices were great also. I had an issue with the address being wrong, which was my fault, and they were helpful with that. I do recommend Mona’s Accents!!! Thanks again. 5 ⭐️for sure!
Arrangement was very well put together and deliver was on time very fresh flowers I appreciate everything
Nice flower arrangement. Great customer service.
Mona's the best. I highly recommend this place if you're looking for something Beautiful for someone you love. Mona's Accents will take care of you.
Happy with the service, still waiting to see the results.
The flowers did not look like the premium price.
I chose this arrangement for my brother's 65th birthday. He sent me a picture of it when it arrived. As a first time purchaser, l was well-pleased with your product. Thank you for making his day brighter.
The flowers were beautiful and I have no complaints about them. I added a candle to my order and specifically requested a Christmas scent. What was delivered was a pink birthday candle. So not real happy about that.
Ordered this for someone who lost someone very special. First the arrangement didn't arrive until almost 7pm. Then the arrangement looked nothing like the picture. I wasn't expecting the exact replica of the picture but was not happy with what was received. This arrangement was NOT worth what I paid and I order flowers a lot!
Quick and easy process. Courteous and Kind and Professional!
This is my first time using Mona's Accents and was very pleased with the beautiful flowers that my daughter received on her birthday. Ordering on line was easy and the prompt service was excellent. I would highly recommend your florist to my friends and family. Thanks.
The flowers were beautiful! Exactly what we ordered! Thank you for taking such good care of this for us.
The arrangement was beautiful and delivered on time.
The arrangement was beautiful, I will certainly be recommending you to others for all occasions.
I love the flower arrangement & my boyfriend was surprised. Thank you so much
HAVE USED MONA'S SEVERAL TIMES AND THEY NEVER DISAPPOINT. THANKS FOR ALL YOU DO.
JAMES BRUCE
First class service. Great communication. Fantastic flowers. Went the extra mile to deliver the flowers on time after the recipient was not at home on first delivery attempt. Thank you for making my girl’s birthday special.
I am so happy I was able to find Mona Accents. They made my friends very happy with their flower deliveries.
Thank you Mona's Accents for the lovely plant. The family responded with pleasure and comfort in memory of the loss of their loved one. We appreciate your service.
I love Mona's. They've been my go to florist for the last 4 years. Their flowers are some of the best quality I've ever seen. Highly recommended.
The ordering process was easy online, however, the flowers were not delivered on the day they were supposed to be!
The delivery person either didn't have time to deliver them or didn't have the sense to ring the buzzer to gain access into my (teacher) friend's school. I got an email at the end of the day to say "Sorry we missed you. The delivery was "unsuccessful". How hard is it to ring a buzzer and be let into a school?!
The arrangement was delivered a day late to mark my friend's celebration.
I do not recommend this business.Very disappointing.
The arrangement did not look like the photograph it wasn't full and only had 1 rose had I"d known that I would have just ordered roses I didn't expect a dozen of roses but more than 1
I was not able to be there, but the people that did attend said that the flowers were beautiful!
Thank you so much!
I ordered these for my godmother's birthday. I leave in a different state, so I wanted to make sure I used a local florist with a great reputation. Mona's Accent did not fail me. The flowers were delivered in a very timely fashion (same-day) and the arrangement was beautiful! Thanks so much, will order again soon.
Flowers were beautiful and arrived exactly when I asked.
The price was great!! The beauty of the comfort plant was awesome. Online experience was easy and fast.
Thanks Mona’s Accents
My grandmother loved her flowers. My aunt said they were beautiful...thank you!
Absolutely beautiful arrangement!! Bev loved it !!!!
The arrangement was excellent - thank you!!!
I'm really glad I choose to buy my mother's gift from her.
My daughter received her gift and she said they made her so happy...thanks Vangie
Delivered on time, and looked great!
Everything went well as planned!
I ordered a day ahead and it was ready the next day. The flowers was beautiful. Thank you Mona!!
This is my second time ordering a floral arrangement from Mona’s for funeral services and both experiences have been perfectly positive. The process went seamlessly. The website is very user friendly and the products are stunning. Will definitely be a repeat customer.
Beautiful flowers, fast delivery, easy checkout, and great pricing. My girlfriend was in aw over the flowers and how pretty they were. Her card was very professional. The owner of her company even complimented on the flowers and Mona’s saying how fantastic they are as a company.
The arrangement was exactly what I
ordered my Mom loved them and sent me a picture. To be honest the roses didn't look too fresh but the arrangement was pretty. I suggest calling and asking what's available before you place an online order. The representative wasn't too friendly she may have been having a bad day or maybe it was just me I just figured they would be a lot more friendlier than what they were when you're a customer. At the same time I would order again but I will call ahead to see what fresh flowers were available thank you Mona's Accents.
great job she loved them and will be using you soon
Thank you for the excellent service. You exceeded our expectations. The flowers we ordered and received were absolutely beautiful.
I Live in Belgium, My girl in New Orleans. She had a rough day so I decided to send this.
I asked for a variation and she got the most beatiful arrangement.
Delivery was very quick.
She was over the moon, and that made me very happy too.
10/10 will do again.
Always great, my wife loves them
Another great purchase from this florist. My daughter loved her flowers!
The gentleman delivered flowers to my sister in law at University. I accidentally put her maiden name on the card. He called me, and it was resolved. I’m very grateful.
Mona’s was amazing! I ordered flowers from them to get delivered to my grandmother to put on my fathers grave for his birthday. I needed them to be delivered at a certain time. They informed me that they would try their best to get them there but they can also deliver them to the site. Which I didn’t want but long story short they delivered beautiful flowers AHEAD OF SCHEDULE. Thank you so much for everything I definitely will be ordering for you all again.
Absolutely beautiful!! You defintely delivered an arrangement my friend will love and remember for a long time. Thank you for the Flower Power!!
These flowers were for my parents’ 50th wedding anniversary. Daisies were their wedding flower; green and yellows were their wedding colors. Mona’s did an outstanding job with this bouquet and my mom loved them. Though she has Alzheimer’s and doesn’t fully understand the significance of today, these flowers made her face light up with joy and feel loved. Thank you for making that happen.
I live in Dallas, Texas and I was unable to travel to spend time with my mother for her 74th bday. I'd ordered a beautiful arrangements with balloons via Mona's Accents website. As a nervous first-time customer, I called to get a timeframe of delivery. I was given the timeframe of same day delivery. Just a few hours later, my mom called to thank me for the beautiful flower arrangement. This will be my go to floral shop for my special arrangement orders in the future.
Great and reliable service
We were last minute and Mona was “Johnny on the spot”...thanks
As normal you all delivered a beautiful bouquet of flowers to the woman I love. I’ll continue using you for a long long time
they were beautiful! Good job!!! thank you!!
Great customer service and very prompt with delivery!!
The funeral spray was amazing! Thank you so much!!!!
Beautiful arrangement! Extremely satisfied! Highly recommended!
The ordering of these flowers was extremely easy. Our client loved them!
Recipient of the flowers said they were beautiful. He was very pleased. In turn, we are pleased as well. Thank you.
Danita Sterling Pettis
GDMH
This bouquet was beautiful!
You guys did great! She loved it. I really appreciate your services.
I ordered this arrangement specifically for the lilys, recipients favorite flower, and there were NO lilys in what was delivered. I'm not happy.
Ordered and delivered so fast !! Thank you for making my daughters birthday special.
What an EXCEPTIONAL purchase!!! Must admit, I was truly surprised by the value of my Peace Lily. This was the largest, most beautiful, and vibrant Peace Lily I have ever purchased from any florist. Although the plant in photo is an excellent representation, it still does not do actual plant justice. Btw, it also came with the biggest beautiful ribbon/bow. I just knew Mona's Accents was the right/best florist I chose by the strong emotions the recipient expressed along with how happy her family was. Thank you very much M.A. team!
the flowers were amazing and fresh, however, on the note, the Tuttle(
I needed the flowers to be delivered by 3pm and they got them their by 1pm... I was very pleases and so was she! You guys will be getting all my business and all the recommendations! Thanks so much!!
Super fast turn-around - ordered it late the night before and it was at her house the next day- gorgeous!
The online order process was user-friendly, the delivery went smoothly and the recipient loved the flowers and mylar balloon. Will definitely use Mona’s Accents again. Thanks!
Thank you much for your time with this matter.
You all came thru! Thanks so much!
My sister loved them. Thank you!
Sorry, but Mona sent the wrong colored flowers.
The arrangement was beautiful and delivered promptly. I am very satisfied.
The bouquet arrangement by Mona’s Accent was beautiful and they met all of my needs.
Flowers were beautiful and delivered in a timely manner. I ordered this for my sister, for her birthday, who was visiting her daughter in NOLA. I got to see them delivered live via my niece's Ring device...what a treat!
The flowers were beautiful and arrived as expected.
Mona came thru on Saturday, the day after I called just like she said. My friend enthusiastically rejoiced. Thanks, Mona. richard
I ordered this morning for delivery this afternoon. It was delivered right on time, exactly as per instructions . Flowers were perfect. Great job!
I live in Atlanta, GA when sending flowers to my family in New Orleans. I trust Mona's with my family floral happiness.
Thank You Staff and Owner
Great florist to use in New Orleans. The arrangement was beautiful and made her day. Would highly recommend to anyone looking for great service and beautiful flowers.
Wasn't like the picture made it look but ok
The flowers were beautiful and my mother loved them. They were also delivered in a timely manner and the deliveryman was professional.
Would happily buy from Mona's again.
Arrangement was as beautiful as the picture. Thanks
Great prices and fast delivery! Will definitely use again.
Beautiful flowers with quick delivery. I would say the delivered product actually looked better than the picture online! Thank you!
So adorable and so prompt a response to a tremendous loss.
I was pleased!!! From the first phone conversation she was pleasant.The delivery was early.Thank you all the way from California.The flowers was beautiful.
Always a beautiful arrangement and easy online ordering
Great product and great to do business worth. I believe we found our local florist. Keep up the great work y’all.
The delivered arrangement was very different than advertised. The vase was different, the flowers were not the same. It was a nice arrangement but not the one I paid for, it was very disappointing. I also requested a morning delivery and it did not arrive until around 6 pm.
The floral arrangement was beautiful!
Very disappointing!!! Flowers were never delivered. No one called or tried to contact us. They were for my mother’s birthday. Response was sorry, we can redeliver. Not good customer service. Never again
great arrangement! tasteful and was ready on time. She loved them.
Fantastic communications on delivery details as well as confirmation of delivery. Morning services on a Sat and they delivered without extra charges even though I had listed Friday as the date. They caught the mistake and made it happen! Great experience...
I placed a same day order for a condolence arrangement from Mona's and they were very accommodating with my preferred delivery times. Their customer service was excellent and the arrangement was beautiful!
Thank you!! Deliver made right to my moms address in her apartment. She was thrilled to get them and they were beautiful
Mona’s never fails me!!! Always get exactly what I want. I order from another state and have tried other vendors in the past and been very unhappy with the product. Mona’s never disappoints and will always get my business. Thank you Mona’s!
Excellent service and beautiful, gorgeous plant. Will definitely use Mona's again!
Flowers looked great and my wife loved them. Here coworkers were jealous (secretly that was the point, lol).
I've been using Mona's Accents for a few years now and their service is always top quality! Got "Sunsplash Bouquet" in "Deluxe" for my mother's birthday. She really enjoyed the burst of vibrant colors.
Everything went well but forgot card dat was most important part cuz message was how she would have known who it was from but other than that everything was fine
My daughter received the flowers the same day and she loved it! Fantastic job!
I live out of state I would have liked to have see a picture of them. I’m just trusting everything went well. Thanks again for your service.
It would have been a great experience except for instead of the balloon saying congratulations (which is what I paid for and what the occasion was for) the balloon said Happy Birthday. Kinda embarrassing for me.
The flowers were beautiful! Thank you for making my sister’s birthday extra special!!
The arrangements was awesome.. Excellent job!!
The arrangement looks exactly like the picture. It’s beautiful! I hope my guests enjoy it when we have our Christmas dinner.
Excellent service . Everything was so easy to do .
Mona and her crew always do a beautiful job on any arrangement. They did my wedding, many birthdays and mother's days and they did my dad's going home service. Mona's Accents is my "go-to" for that caring, personal touch to floral arrangements and special gifts for my NOLA family and friends.
Thank you for coming through in short window. I was late in ordering and you were able to not only deliver the same day but the flowers and setting was absolutely beautiful. thank you!
Your did very good. I would give your a ten Thanks
Ordering was so easy and convenient. Plant was exactly what I had ordered including personal touch/special request. Thoroughly satisfied!
The arrangement looked just like the picture! I was very pleasantly surprised!
Beautiful!!! Job well done!!!
Thank You
Only giving a three star because the wrong balloon was delivered. Happy Birthday was ordered and get well soon was delivered. Everything else seemed to be nice and correct.
My daughter loved the arrangement and thank you Mona's Accents for prompt delivery, great taste, and service! You're my "go to" for flowers-- since I'm not local, I'm thrilled to have found a reliable, creative florist.
As I was not at the funeral Mass, I of course asked my son how the arrangement was received. I am extremely pleased because the family thought it was so beautiful.
Thank you for a wonderful job & I will be using your services in the future.
Truly enjoyed my birthday flowers
This arrangement was absolutely adorable and a wonderful tribute to Wayne, as his dogs were a big part of his life. Thank you so much for being a part of his memorial service. Sincerely, Terry Goeggel
My twin sister loved her flowers! The dog looks just like our dog Cameron, it’s like he was in on picking them out too! I’ll be a returning customer. Thank you so much! Happy holidays!
The floral arrangement was simply stunning. It was a gorgeous and lovely surprise for my mother on her birthday.
Thank you for your professionalism and meticulous attentiveness to detail.
A beautiful arrangement. My daughter in law loved it. Very good value for money, delivered as instructed. I shall definitely use you again. Thank you.
It was very nice. My mom liked it
Beautiful arrangement; exceptional service!
It was not what I ordered. Wanted something colorful.
From the begining of my interaction with this flower shop I felt like I was a bother to Debra. I apologized to her in advance for not having any knowledge of funeral flowers, delivery times, or even what a "spray" was. So going off pictures I placed my order. I was told to order the Deluxe option. Well, I arrived at the funeral early..the flowers delivered were not as full as others. Some of the flowers were hanging....it was just not what was expected, the Standing Spray wasn't full at all. However, the flowers were pretty.
I really appreciate Mona's for sending flowers to my best friend and ensuring she got them on Monday morning at work to brighten up her day. Ms. Debbie & Natalie were very nice & helpful with the process and instructing me to place an online order being I'm not even in the same state as them. They were like an hour later in getting the arrangements to her than I asked however, they do give the disclaimer that the delivery times vary so they cannot guarantee the recipient will get the order at an exact time.
Overall, I had a great experience with them, my bestie was shocked and pleased, so I would most definitely recommend their service to others! The staff were really courteous & professional!
Thanks,
Q
I am well pleased with the flower arrangement and delivery, so was my daughter. I am not from the New Orleans area, I randomly chose Mona's Accents and I'm glad I did, you made my daughter's birthday very special. Thanks
Seeing a photo of the beautiful flowers delivered to my cousins after the passing of their beloved dog Buckley, at first I thought it was the stock photo from your website. Then I noticed the background was their house. Amazing job! So glad I believe in using local florists when sending arrangements instead of the 800 Flowers nonsense. Thanks for a great job! I highly recommend Mona's Accents for all of your floral needs in New Orleans!
As, always, Mona's Accents, exceeded my expectations. No matter the occasion, they always deliver a wonderful product, with outstanding service.
I ordered a birthday floral arrangement for my daughter and it was amazing!! You will be my go to florist from now on!
MA did a great job. The bouquet delivered was just as beautiful as the picture. My mother was very please.
Was amazing my order was delivered within a timely manner and she loved the suprise, I work out of town and never once had a problem with the service. From the person answering my questions thru phone call to delivery being made. Grade A service.
The flower arrangement was beauitful. The speed of service was amazing. I called on that noon and the arrangment arrived in a timely manner the same day. Thank you! I was happy and the reciever was overwhelm with joy. Thanks for the awesome arrangement which was picture prefect. And thanks for the speed of service ! Great job !!
Amazing experience! The arrangement was beautiful and the recepient was estatic. Also, the process was very efficient and the arrangement was delivered in less than 2 hours.
great florist- timely delivery and the plant was gorgeous- will use them again!
she loved them thanks for being on Time
Mona's was great. Ordering was easy on the website. The flowers were gorgeous and fresh. Arrangement looked just like the one pictured on the website. Thank You Mona's for such a great service.
This was my first time ordering from Mona's. Ordering online was easy and website was very informative. When the flowers arrived, they were beautiful. Fresh, and looked exactly like the picture on the website. I will definitely be using Mona's again.
Thank you for everything!! The flowers were beautiful! It was so easy to do online, I will be calling again,,
Flowers was beautiful, fast service I will order again
I am very pleased with Mona's Accents, especially the woman who helped me on the phone. Debbie is a cheerful and outgoing representative for Mona's. The situation that required flowers was delicate. The recipient was going to be in the hospital for an extended period of time, but all I knew at the time the order was placed was what floor/wing the flowers would go to. Debbie had everything under control and she assured me that the driver who delivered the flowers would be able to find the recipient and get the flowers there on time. A big thank you to Mona's Accents for their wonderful customer service. A rare commodity to find.
The flowers I ordered were received! The communication was great and so was the service! Thanks!
Deliver in a timely manner, per the time requested. Flower arrangement was beautiful better that I expected, alot a family members complemented the arrangement. Customer service and reassurance impeccable, even called to ensure she captured everything I wanted in the instructions. Thank You Mona Accents! God bless! Will use again if needed to, but hopefully under different circumstances.
You and your staff does absolutely beautiful work.
I was out of town. I needed an arrangement for a close friend. Flowers were beautiful & delivered on time.
My family truly loved the flowers I sent. Thank you for making my family feel special.
Great service and arrangement was beautiful.
I was hesitant to order from the website since I am out of state, but I was very happy with the same day hand delivery service they provided The flower arrangement was just as pretty if not moreso than pictured. Mona’s did a great job and I would highly recommend them.
Did great. My daughter loved her Happy Birthday flowers. Staff was very courteous while helping me place order. They notified me it was delivered
Arrangement delivered was just as pictured. Delivery was on time. Our Happy Birthday wishes to the recipient were carried through very well. Thank you for being accurate and prompt. Good customer service and easy ordering online.
Quick service and the flowers were beautiful. I will recommend to everyone!!!
The arrangement was perfect and they delivered right on time.
Absolutely stunning arrangement. It was just what I was looking for. Mona’s was able to make slight adjustments where I asked and presented more than what I anticipated. Will be ordering again !
I was very pleased with my order. This is my second purchase. The staff is very professional. Will difinitely use them again. Wanda
My adopted really enjoyed the bouquet and candy. Thanks for helping me make her day, looking forward to doing buisness in the future.
The arrangement was even better than the picture! Thank you as this was for a co-worker who's baby drowned in their pool while she was at work. This was the perfect gift to send to her family!
The cutest arrangement ever!!! Brought so much joy and smiles to my friend who is recuperating. Any time I send flowers in the New Orleans area I use Mona’s Accents. They are the best and never fail to please.
Hello,
As you can see by my history I have become a very frequent and satisfied customer...to day only please. However, the picture of what I order, which I asked to enhanced, had hardly a semblance to what arrived at my friends home in New Orleans. I let the florist know. Early this morning she said the owner spoke with the designer and they wanted "pick up" the original arrangment to have it replaced with the new. The last I heard the florist said they reached out to Ms. Lyons but she wasn't available. At this time, I hope this will come to favorable outcome.
It should be noted this is the very first issue I've had with any of the lovely arrangments that arrived as close as depicted in the photo, timely and high quality. I think you should know of the quality of your florists. Best, Murray
Thank you for your great service. My family loved the flowers. I would definitely use Mona's again.
The flowers my friend received were lovely and have been bringing new coworkers to her desk all week to smell and admire them. They've been the talk of the office at her new job. When there was a hang-up regarding their delivery I was contacted right away with an explanation and everything was resolved the next day.
I was really unhappy when I got to the church. It hardly looked like the picture. Many of the flowers were not even in bloom and it just looked small considering I ordered the deluxe option. I do appreciate it being delivered at on time but was very disappointed in it's apperance.
The spray was beautiful and looked lovely at my friend's memorial. I was especially impressed by the timeliness of delivery (the funeral was early in the morning and the flowers were there in plenty of time) as well as the kind, compassionate professionalism of the delivery staff. Thank you Mona's Accents for making a difficult time easier!
Wonderful. Excellent service. Delivery on time, items as described and as in online picture.
My remote beloved took the day off work but was quite amazed when they returned to work to find the flowers you delivered. Still fresh and vibrant looking! I'll remember to check their work schedule next time. :-)
My favorite florist, I can always depend on them always have from day one.
Beautiful flowers, but were not delievered on date specified (which was my best friends birthday :(
I was very impressed with how easy it was to place the order on line, with the response on the phone when I called the next morning to ensure the order was received and I was told the bouquet was being made and soon to delivered (the same day!). My daughter, for whom it was meant and who is not easily impressed, was enchanted. THANK YOU, Mona!
I ordered this arrangement the day before a funeral & was EXTREMELY PLEASED both the delivery & the the arrangement itself. It was beautiful and elegant & true to the picture. THANKS MONA’S ACCENTS!!!!
According to the family, it was beautiful. Thank you for making their day just a little brighter
Very pleased with the arrangement and delivered on time.
Really awesome arrangement thank you!
Have used many NoLa florists in the past. My friend threw an amazing surprise party for me at Christmas time, so I wanted to thank her. All of my usual florists were too busy to deliver flowers Uptown to her, so I tried Mona’s. The arrangement is gorgeous, order and delivery seamless, and price was very fair for the excellent quality product. It was obvious that a talented person who cared had put the arrangement together. I highly recommend Mona's and will use again- hopefully they also deliver to Metry:)
I'm so glad I found Mona''s Accents! My daughter lives in New Orleans and I live in New Jersey. I like ordering her flowers and Mona's Accents always create beautiful arrangements, delivers them on time and sends me an email to know the flowers have been delivered. The best!
Perfect! My friend loved the balloon bouquet, and recommends you very highly. Thank you for making her birthday very special!
Great service overall. Responsive staff, beautiful products, and on-time delivery.
The flowers I ordered were fresh and Delivered on time. I highly recommended using them.
They were great. My daughter was not home and they called several times until she answered and the balloons were delivered.
Thank you
Mona's Accents floral arrangements are always beautiful!
Well i asked for delivery by 3 that her store closes and they weren’t delivered till 5. I also thought you would maybe send a picture of the flowers but didn’t. So not sure how they looked
Amazing arrangement and service. Thank you SO much.
Beautiful arrangement! Thank you for providing such a high quality product!
The arrangement delivered was even cuter than the picture. I requested flowers of her favorite color be used and they complied making it PERFECT. Highly recommended.
Even with the hurricane shutting down the interstate they delivered my order to my friend
I looked at 3 florist web sites in NOLA, most were all about weddings, monas offered a great selection of any occasion flowers at reasonable prices! And they were beautiful and just as pictured
We ordered flowers Friday morning and they arrived early Friday afternoon. Fast great professional service.
Beautiful custom bouquet delivered on time! I'll definitely be back to Mona's Accents!
I sent the flowers to my friend as my appreciation for her being there for me. She was so happy that she cried. She sent a pic of the flowers to me and the flowers looked just like the pic advertised.
The balloons were perfect and were delivered at the time requested!
Beautiful, fresh arrangement, exceeding th picture. Timely delivery. I could not have been more pleased!!
My friend received her flowers and sent me pictures. They were absolutely gorgeous. Not all of the flowers were perfectly lavender. Some were more pink or white, but they were still really pretty. Fresh and crisp.
Thanks, Mona's, for brightening my friend's day!
The flowers looked just like the picture! Efficient, easy, wonderful process. Would definitely use Mona's Accents again!
Beautiful and showed up on time and just as pictures online. Great job and thanks.
I found my New Orleans florist!! Ordering flowers online can be challenging. My daughter recently relocated to New Orleans. I wanted to send flowers to her office as a congratulations. Mona's Accents website made ordering easy. My daughter loved the floral arrangement and received numerous compliments from her co-workers. Also the arrangement was hand delivered the next day. I will use Mona's Accents again and recommend them to my friends.
It could've been a little fuller.I Pay for a preemie flower and it wouldn't fuller y'all could add more flower.
Last minute request and Mona's was available to fulfill. Very appreciative, thanks
As always, the flowers delivered by Mona's Accents, exceeded my expectations. The additional bow they added to the vase was a perfect touch. My wife, was more than impressed with the arrangement and timely delivery.
The flowers were beautiful and delivery team contacted me as I requested. But I was very disappointed with customer service, They were very rude and not helpful at all. Customer service representatives needs to be retrained. Thank you.
Ordered them from PA for our mom who was vacationing in New Orleans. She loved them and wished she could've brought them home with her. Staff was very friendly and helpful when I called with questions and was able to get them to get in time gen though we ordered them the day before Mother's Day!
I need a birthday bouquet for my sister after FTD took my order and had sent a notice of non-delivery. I found MONA's on line on Friday and they delivered a beautiful vase and flowers on Saturday. I will order all my New Orleans items thru MONA's from now on.
Thank you MONA's, you made the day for my sister.
My mother loved her Mother's Day flower bouquet. She loved the colors, and she was extremely happy.
She loved it and can't stop talking about it! Thanks for your professionalism and efficiency!
The problems I had, the cards that should have been delivered with the flowers where missing famliy had know ideal who the sent the flowers.
All I can say is Mann , my woman really enjoyed them and couldn't stop texting me how much she loves them ...YOU GUYS ARE THE BEST THANKS
Mona's Accent did the Standing Spray for a family friend's funeral services and it was "Absolutely Awesome".
Keep up the good work.
Brenda McCray
The bouquet came looking just like the picture. Gorgeous, fresh flowers! This is exactly why I like to shop local. Thanks, Mona's, for making my best friend's birthday special!
Flowers were very fresh and delivered next day. Will defiantly use them again.
I ordered this bouquet from Mona's because I wanted it to be delivered already arranged, unlike many of the online florists that deliver flowers in cardboard boxes. It is beautiful - EXACTLY like the photo!!! I will definitely use Mona's again.
I didn't see the arrangements myself,but my wife love them.
I was disappointed in the floral arrangement. I expected it be full of yellow flowers as the online photo portrays. It looked rather skimpy to me and there was more greenery than flowers.
Same day delivery arrived early and the arrangement was beautiful. I will definitely do business here again.
Love this place. The flowers were beautiful
This was a bouquet for my boss's wife. She is a veterinarian and was pleasantly surprised by this beautiful arrangement.
Thanks so much for the great bide and groom flower arrangement. I sent it to my daughter for her bachelorette party and it was a hit!! Thanks Again
Great flowers and excellent service. Will use again
Thanks for the professional service. Will highly recommend your business to others.
My mother loved her birthday bouquet. The flowers were fresh and plentiful and it was delivered on time. The delivery gentlemen even wished her a happy birthday!!! Thank you so much for making her day special.
Best flower shop in the city!
I expected more color for the deluxe upgrade.
Great product delivered. Great customer service. I will definitely purchase from them again.
The bouquet arrived right on time. And they were perfect thank you so much I look forward to using you again I would highly recommend this to anyone
Not Exaftly what I ordered. The lillies delivered were Fuscia. I was hoping for white or a soft pink as in the picture as they were for a wedding. Also. This picture shows 11 lillies and that is just one side. The actual delivers one has half that much. Why did I pay for an upgrade and get half as many irises?
I ordered a huge bouquet of roses to be delivered to the restaurant my wife and I were going to celebrate our anniversary. The delivery person insured the restaurant received them (they weren't open yet so they had to make an effort) and they were sitting on the table when we arrived- Home run! The flowers themselves were beautiful and full with lots of foliage and even a little butterfly (nice touch). The roses were wired, which some florists don't do because of the extra work, but Mona's paid attention to the details and were first class all the way. Highly recommend!
I live out-of-state and ordered a plant for a funeral in New Orleans. The arrangement arrived on time, and the recipients were pleased.
She loved the bouquet. Thank you!
My delivery as a Christimas present for a frien was sent a week too early
Not only was all of my requests fully accommodated, the hand-written note was a beautiful touch. I assumed the note would be typed.
Prompt Service....Flower Arrangement full and beautiful
Finding these flowers on my doorstep brightened my day!
Stunningly beautiful lilies expertly delivered!
The flowers were absolutely gorgeous and made my aunt happy. Natalie was a joy to work with and guaranteed superior, speedy service, even on short notice. I was impressed with how technologically advanced they are as well. I will be back and continue to refer others.
I had a same day delivery but no one was there to receive it, they made a second delivery and she loved it. It was better in person than on the picture. Thank you Mona's.
I was told the flowers were even more beautiful than the picture. They were for a very special 90th birthday and arrived in time for the party. They have also done an incredible job customizing birthday arrangements for my grandchildren. I love buying flowers for my family from them. This is my 3rd or 4th time to order and I have been pleased every time. The staff is very courteous. I will continue to order from them and will recommend them every time I can.
Great customer service. I was nervous to order from them because I am out of state but everything went smoothly.
I was told the flowers (which my girlfriend absolutely adored) would be delivered between 3-5. I asked for a more specific time and they said 4. They delivered them at 4:01. Great service, beautiful flowers, wonderful staff! 10/10
Very beautiful flowers, with a quicker delivery time,
This piece definitely set it off ! Once it was received the conversation, celebration & dat good ole New Orleans magic quickly ensued ! ! ! Thanks a thousand Mona & 'em !
Beautiful arrangement with speedy delivery!
Girlfriend loved them. Thanks.
Sent this to the family of my ex-mother in law, who passed. Received a call from them saying thanks and that it was beautiful and they loved it. The experience in the order process was A+ excellent!
My girlfriend loved them and they look even better than the picture. Delivered on time and even had a better looking vase with a fleur-de-lis. They did a great job!
The arrangement was gorgeous and the recipient absolutely loved it.
Fiancée loved them absolutely worth the while
Beautiful and Fresh. Extremely pleased. Vastly superior to the online flower houses.
Efficient and Professional. Quality customer service. Bouquet was wonderful.
Amazing. My Daughter loved them for her 5th birthday.
My wife loved the flower arrangement and stated that the flowers she received were perfect. A little trouble with the delivery but the management more than made up for it and ensured delivery the following day.
Wonderful experience - I would definitely recommend!
The plant I ordered late Friday afternoon for a funeral on Monday was simply beautiful. When I sat down at the service: I was please to see the simple gift that warmed my heart because of its beauty and I knew the family would be pleased with the keepsake to remember their loved one. Thanks Mona's Accents
Mona's was great. However, the recipient of the flowers had no idea that BloomNation was involved in the transaction. You should fix that!
thanks for delivering a beautiful arrangement to our staff member David who lives in New Orleans but travels to Seattle to work in our office. His father passed away...and sending flowers is always a great way to express sympathy. It's great to connect with the New Orleans community in some small way!
While looking for a gift for a co-worker's birthday, I found Mona's website and loved her arrangements. I do realize that many times when ordering flower arrangements online, they don't always arrive as expected. The arrangement I ordered arrived on time and looked exactly as it did on the website. Thanks to Mona's to making my flower order painless and pleasant!
Excellent service, product and pricing. Will definitely use again and share my experience with others.
Thank you.