80 Reviews
It was a beautiful arrangement and perfect for a new baby girl and her mother.
Yes. They were very pretty and well received. The message was correct and the flowers arrived on time. Thank you.
I couldn't be more pleased. I don't typically order from your store but the recipient lives in the opposite of the direction of my florist. The flowers were absolutely beautiful and the recipient was so thankful for the arrangement. She immediately called me and then sent a picture of the bouquet. I was also happy with the user friendliness of your online ordering procedure. It was very easy for me.
Thank you again. I will not hesitate to recommend your business to other people.
Beautiful bouquet and you did a great job finding the delivery location!! My daughter was very excited to receive the flowers!
Thank you for creating and delivering such a beautiful dish garden to our friend to cheer her up as she heals!! We were thrilled with the service and how quickly it was filled. The person who assisted me was also very caring and prompt with service! Thank you again!
As a professional violinist I play MANY weddings. I always check out the floral arrangements at each venue we play in. I know immediately when I arrive at a venue if the florist is Michaleen's. Their arrangements are always "just perfect" and not only do they look elegant and stunning, they always compliment the venue they are in. This florist does more than put flowers together in a vase. They consider the venue, their client's wishes, and produce an enchanting environment. You get floral beauty and your guests will think they cost a fortune. Top notch in every way!
I called the shop in a little panic. Anastasia (I believe) was so kind and accomodating!
Excellent service for a last-minute request
Thank you, Michaleen's, for your absolutely beautiful flowers and outstanding customer service!
A great flower arrangement.
The flowers are beautiful with a very good variety, the service is very professional and the delivery is done with great care.
Excellent dozen roses!!! My recipient said "It made her day". I'd buy from Michaleen florist again. Thanks to Michaleen florist
I had a great experience working with Kate at Michaleen's. She went out of her way to help me with a gift delivery. The gift was delivered on time and was well received and loved by the recipient.
Thank you again for a very pleasureable experience. I now have my go to florist for the next time it is needed!
Many thanks,
Lisa
The order was delivered on time and the recipient was thrilled!
From phone call to delivery, Michaleen’s was on top of it. The customer service on the phone was incredibly easy and streamlined.
The person doing the delivery was amazing as well. My wife loved the perennials too!
Michaeleen’s was a great experience from the phone call to the delivery. My Mom loved the flowers and it made Mother’s Day a special dat for her.
The box was the perfect mix of plants and flowers. My daughter loved so much she started planting quickly. Thank you for recommending this Mother’s Day gift!!
Beautiful basket delivered on time,good communication
The coneflower was withered and there was no other color. i could go buy better perennials at lowes and just put them in a flat. In addition I purchased the upgraded arrangement. I hope you all make this right, longtime customer disappointed.
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Florist's Response:
Hi Aaron, thanks for letting us know about the cone flowers. After talking it over with you on the phone you decided that replacing it or refunding it and replacing it with a different gift weren't the best solution for you. But we will make better efforts to do quality control on Mother's Day weekend when sending previews so that this doesn't happen again. Thank you for your patience and understanding and we're sorry your order wasn't as expected. -Luca T
So grateful for your service. Thanks for the delivery of a perfect birthday gift to my niece at Ithaca College!
Always order my kids’ prom flowers here - corsages and boutonnieres. My son ordered a bouquet for his date as well and they made him a gorgeous seasonal bouquet well worth the $. Love this local florist!
Choosing a florist from out of state is a roll of the dice. This florist has never disappointed me. We sent flowers for my daughter’s birthday in Ithaca and they were beautiful. A full arrangement that was just as advertised. I would highly recommend Michaleen’s!
These are special people. I called last minute, before the Easter holiday, to order flowers for my Mother. She is fragile and has just been moved into a new care facility, she needed a boost.
The arrangement was lovely, and they suggested cake pops to go with. My mother loved all of it, and I am beyond grateful. She was having a very hard day when it arrived and these reminded her she was loved. They took the time to listen, helped guide my selection, and stayed within my budget. I can't enough about Michaleen's. They are the only florist I will use for any future orders. Thank you
Beautiful arrangement ... She loves them❤️
Love this shop and their floral designs! Recently sent one to an ailing friend, and she told me that it was one of the most beautiful bouquets she ever received!! After looking at the photo of what she got, I concur! I've never been happier with a floral designer in my life. THANK YOU so much Michaleen's. I'll be back. xoxo Eve
Yes ,my daughter loved her basket of spring flowers.It was what l expected. Thank you for the picture.That was a thoughtful touch.
Dorothy
Such a wonderful experience. The staff is warm and welcoming and the flower arrangement we bought was lovely.
The quality of the blooms was fantastic. The arrangement demonstrated a great deal of care and complimented the flowers. A very fine assortment of plants that lasted for weeks! The price was right ... actually less than other florist in Ithaca. I'll order from Michaleen's next time I want quality and beauty. You wont find flowers like this in a grocery store.
Gorgeous bouquet and wonderful customer service!
The flowers were beautiful and arrived on time. My sister loved them. Thank you.
We made a same day call requesting an arrangement be delivered and they did it for us. Beautiful arrangement, great customer service on the phone and in email.
Gorgeous, unique arrangement, clear communication, timely delivery, excellent experience. Will be a repeat customer!
My wife loved them! Thank you for your help on such a busy day!
Very friendly and accommodating people there. It was a very good experience! I highly recommend!
Absolutely gorgeous! Excellent in every way. Highly recommend. TY
I'm always very happy with your arrangements and service
ordered from internet. Delivered as requested. Expensive but recipient worth it!
My daughter-in-law loved them!
I appreciated your service almost more than the arrangement itself. It was calming to know where it was in the process and to see it safely delivered.
My daughter is a student at Cornell and I wanted to surprise her with a flowering plant for her birthday. I don’t live in the area, and found Michaleens online. They delivered a gardenia plant that was perfection. Their customer service is exceptional. I highly recommend Michaleens for all your floral needs. (I rarely submit reviews but I’m posting because they deserve 10 stars!)
I called several places looking for 3 specific flowers and to get them all in white and Cary was the only one willing to make it happen for me! The display she put together was absolutely gorgeous! I can’t wait to place another flower order with her! Thanks again!!
Thank u they were beautiful
Thank u she was very happy on her 90th birthday! Flowers she said were
Beautiful ! Thank u
Michaleen's exceeded our expectations for a memorial service celebrating a family friend. The piece was absolutely beautiful and accidentally the biggest at the funeral home! They got a good chuckle out of figuring out who outdid them, and were very appreciative to know their loved one was so loved by others. I will definitely be contacting them again if I have any floral needs in the area!
Thank you Michaleen’s for consistency in excellence for thirty or so years !!!
It is always a pleasure to speak with you. You are so very talented and so kind. Your arrangements are gorgeous every time !!
Gratitude.
Staff and florist listened very well to a first-time, young customer's floral arrangement requests. They designed a beautiful arrangement and taught him a few things throughout the process. Flowers were beautifully presented and happily received. Thank you!
Easy to order and beautiful arrangement! I highly recommend.
Thank you. The bouquet looks lovely.
Beautiful arrangement! Excellent customer service.
My wife absolutely loved it!
Thank you! You kindly helped me choose the plant best suited for my mother's 102nd birthday. She was overjoyed!
With Gratitude,
Scott
Very polite excellent delivery time
Wonderful experience! The flowers were gorgeous and delivered as promised.
And your website was very easy to navigate!
Absolutely beautiful bouquet. Thank you!
I live out of state and looked online for a birthday gift to be delivered to my sister. I read the reviews and decided to order with Michaleen’s. They did not disappoint. Easy checkout process, friendly customer service, the delivery arrived as promised, and great status updates. The flowers, cupcakes and plate were perfect. My sister loved it and her colleagues complimented the gift arrangement and they said the cupcakes were delicious. Would definitely order here again.
the birthday lady loved them! thank you!
Gorgeous bouquet! I had this delivered to my mom for her birthday and she loves it! I also appreciate the fact that they sent me a picture of it before it was delivered.
Unfortunately the bouquet looks nothing like the one I ordered online. That one had orange and purple and pink flowers (no white) and the one that was sent was all white flowers with a few pink ones. It also looked like less flowers than the one I ordered even though I payed more to order the version with more flowers. Will not be choosing this florist again.
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Florist's Response:
Here is an update from Sarah -
"Thank you so much! My mother-in-law received the new arrangement today which looks like the one we originally ordered and it is beautiful!!! I am so happy you stand behind your flowers and I look forward to using you again in the future!"
Sincerely,
Sarah
I was so grateful to have such a beautiful arrangement for my family member in the hospital. They even incorporated a special flower I requested and sent me a photo to know how it turned out. The flower quality, design, and delivery experience were excellent and I would absolutely recommend!
Ordered same day delivery and it was delivered promptly. The people I sent it to were thrilled and sent me pictures of a beautiful bouquet. Will definitely use Michaleen’s again!
Yes , I liked it very much.
More importantlay , Lori Molinari the receipient was elated.
Greetings
Peter
Excellent experience! Communicated with me every step of the way to make sure the flowers were perfect and got to the right place!
10/10! Highly recommend!
Having ordered a Bonsai plant, I found out when viewing the picture of the delivered order that some other plant, disguised to look like a Bonsai, was substituted. When I called for an explanation, the rep was very apologetic and explained that they were out of Bonsai plants. Okay, then call and inform me that you cannot complete the order as requested. Kinda like ordering steak at a restaurant and intentionally being brought chicken. First impressions are the most lasting impressions.
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Florist's Response:
We would like to again extend our apologies in regard to the disappointment in the first bonsai plant that we delivered. We did deliver a bonsai plant, just not the one that was pictured on the website. We do our best everyday to fulfill orders as shown on our website and we aren't trying to trick or deceive our customers. We are so glad that you and the recipient were pleased with the replacement bonsai that was delivered the next day, which we upgraded to the larger 8" container at no additional cost to you.
As a reminder, our substitution policy is posted on our website so that customers are aware of policies and procedures that we have in place here at Michaleen's. We hope that you'll order from us again and if you have any uncertainty about the product you are ordering online from our florist or any other florist, please don't hesitate to reach out and ask questions. Our number one goal is to always make the customer happy!
This gift was for my sister's kitty that passed away and Jason was very kind and super helpful.
Thank you for your beautiful flowers that was sent to my wife in the hospital. They made her day a little brighter.
Another phenomenal experience with Michaleen’s delivery!! Gorgeous flowers and delicious chocolates (according to my mother!)
I love knowing that it is a locally owned business. Keep the money in the community!! Buy local!!
Lori Molinari the recipient was thrilled with the buquet.
thank you
Peter giller
This is my second order with this merchant, and both times they went above and beyond with customer service, and the arrangements were gorgeous. It is so nice to have an actual brick and mortar store instead of 1-800-we-swear-we're-in-your-area-flowers.
My mom loved the variety and quality of flowers in her wrapped bouquet. I appreciated seeing a photo of what was sent to her.
Gorgeous blooms, cheerful palms, and friendly service -- thank you, Michaleen's!!
Was such an easy & seamless process- from the ordering to the delivery! Our recipient was extremely happy to receive her beautiful arrangement!
I bought flowers to celebrate the Doctoral Defense of a mentee from Cornell. It inspired her to achieve her goals as well as my goal to lift her up and motivate her to knock em dead. Thank you. It’s been 40 years since I was in that position and wish I had someone rooting for me.
Arrangement was delivered on schedule. The arrangement was nicely done.
Amazing Experience!
The bouquet is a stunning artistic creation!
Thank you for keeping me updated and so well informed along the way (from ordering, to the creation, and to the delivery).
This is the BEST experience I have had - EVER!
Michaleen's Florist & Greenhouse has been my go-to florist for years. Their arrangements are always beautiful and creative. I especially appreciate their advice and recommendations, including the plant selection and design of a basket for a recent family birthday. Just stunning, delivered on time, exactly as discussed.
I had yet another great experience with Michaleen's Florist and Greenhouse. I had asked for delivery of a bouquet to my wife to celebrate a work anniversary and, it being late March, asked that it be filled with bright colors and aromatic blossoms that would make it feel like spring. Michaleen's hit a home run on this, with a big, colorful display that really filled the bill - all within my budget.
I got this for my mom on her birthday, and she loved the display! "Best flower arrangement ever!" The cute bunny was just as the picture showed, and was the icing on the cake. It was a pleasure to work with the young man who took my phone call. Thanks for your attention to detail, and for your kind manner on the phone. : )