516 Reviews
Beautiful flowers, same day delivery, very nice staff!
Flowers arrived as expected. A beautiful table piece arrangement.
You did a wonderful job, my sister-in-law sent me pic, so pretty and delivery on time. Thanks so much.
I would like to say to anyone thinking of ordering flowers here- do not hesitate! Maybe a tad bit pricey but everything I have ordered was absolutely gorgeous! No comparing to any other floral shop I have been to.
The quality and the artistry of the pieces is unbelievable! You will love anything you order!
My wedding bouquet was out of this world!!! Thank you to this team, it was fantastic!
The fact that they were able to deliver the flowers the day that was needed is a 100/100!
Thank you so much! Never have done a flower service before but definitely doing it with you guys again!
Not happy at all with the colors and the very few flowers > I specifically asked for yellow and orange ...Never wanted purple & I told them.
I asked for white Calla Lillies, Gerbera daisies yellow or orange . The butterfly is awful and tacky I paid almost $100 for this arrangement and for a green plant included as well..This is African violets which I never want. I have sent Mothers Day arrangements to my daughter in law from Metcalfs for many years but this is definitely the last time ever
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Florist's Response:
Hello Erika,
I'm glad you called and appreciate you bringing this to our attention. We feel awful the order was not filled as you requested. A full refund was issued to your account. I hope you will give us another chance in the future.
We ordered a beautiful nice-sized arrangement for a Mother’s Day gift. Mom commented how it will only get prettier as the iris fully bloom. Ordering online simple, quick and accurate. Thank you Metcalfs!
Beautiful flowers. The staff was very helpful and wanted to make sure the flowers arrived safely.
I received a thank you photo from the recipient of this bouquet. The shop did a great job! Beautiful presentation and accurate representation of what I ordered.
The flowers arrangement WAS SO PRETTY
My girlfriend LOVESS it! I LOVE IT TOO!!!
It’s so amazing how the florist made it LOOK SO GOOD! and also did their best to included what i asked for
Recipient loved them and the arrangement looked exactly like the product photo. Thanks!
Metcalfe's Floral Studio is top notch. They are excellent and easy to work with. The flowers and arrangements are beautiful and long lasting. Great place to order from!
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Florist's Response:
Thank you Mary Jo for your kind review. We always strive for excellent quality products and service, and we're glad your review reflects that. Thank you for being such a great customer, and we look forward to working with you again.
The flowers were just like the picture.
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Florist's Response:
Thank you Ellen, we're glad you were satisfied with the quality. We hope they brought Andrea some joy in her recovery.
Very professional. Ordered online and they called me the day of to confirm delivery. The arrangement looked just like the picture and was the perfect touch to our Easter table. Highly recommend.
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Florist's Response:
Thank you Mara, we appreciate your kind words and recommendation, and hope you had a fantastic Easter!
The flowers were so lovely
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Florist's Response:
Thank you Diane, we are so glad you liked the arrangements. And Congratulations to Steph! We hope to have made her special day even better!
The team did a great job on the flowers and provided exceptional service with ensuring the delivery went smoothly. Thank you!
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Florist's Response:
Thank you Lisa, we appreciate the kind words, and hope to do business with you again!
This arrangement was just beautiful! It was for my aunt’s 85th birthday and she is beyond impressed! This is the second time I’ve ordered flowers for her from your floral studio, and I will continue because you do such excellent work! Thank you so much for making her day extra special.
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Florist's Response:
Paula, thank you so much. We're so glad the arrangement helped make her day special, and that you both enjoyed it so much. We look forward to hearing from you again in the future!
Beautiful arrangement. Thank you! I will order again
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Florist's Response:
Thank you Alona, we're glad you liked the arrangement and appreciate your business. We hope the birthday was a success!
They are very prompt and kind and create beautiful arrangements!
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Florist's Response:
Anna, thankk you so much for your kind words. We're glad you enjoy our arrangments and appreciate your business!
The sales person on the phone was very helpful and gave ideas for two small roses and a blue ribbon wrap for a boutonniere. She did a beautiful job. Thank you.
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Florist's Response:
Thank you so much Sarah. We're glad you liked the boutonniere and hope your son had a great prom!
Made for a beautiful birthday gift!
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Florist's Response:
Thank you Bill, we're so glad you and your Mom enjoyed them!
I send flowers a lot and I speak with florists often. I have never had this level of care and high end follow through from other florists. Metcalfe's created the most gorgeous bouquet to honor my mother for her celebration of life ceremony. It was outstanding in beauty and was the centerpiece at her service, honoring her well. I am grateful to the person that helped me order this circle of life bouquet. She was so kind and the bouquet was stunning. I highly recommend Metcalfe's.
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Florist's Response:
Lisa, thank you so much for your kind words and the trust you put in us to handle the flowers for such an important occasion. We're glad to have been able to help you honor her, and that you enjoyed the arrangement.
Great Delivery on Time. Trustworthy Floral Studio.
Thank you so much!
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Florist's Response:
Thank you for your order and your kind words. We're glad they enjoyed them and hope you had a great Rama Navami!
Ordered by phone and arrangement was uniquely artful and natural at the same time.
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Florist's Response:
Thank you so much for your order and review. We're glad you enjoyed the arrangement, and thank you for trusting us with your vision. We hope to hear from you again soon!
Mom absolutely loved them, thank you!
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Florist's Response:
Thank you so much for your order. We're glad she enjoyed them and hope she's feeling better!
What a nice experience ordering a flower arrangement for my brother. Helpful and friendly lady that answered the phone, listened to what I wanted in the type and color of extra flowers for the arrangement and it was delivered that morning.
My brother was happy and sent me a photo.
She put in the extra coral roses, tulips, green spider mums and irises that I wanted. Plus balloon!
Thank you
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Florist's Response:
It was a really lovely arrangement with the additional brighter colorful flowers added. We give our best to include suggestions to help meet your expectations and overall enjoyment of working with us. I'll be sure to share your comments with everyone here. Thank you for calling on us!
I spoke with a wonderful person when I called to order flowers. I regret that I can not remember her name. She was kind, knowledgeable, and helpful. She made the ordering process very easy. When my cousin received the flowers she was very happy and said they were beautiful.
The flowers were delivered on time and looked exactly as pictured. Very professional operation.
I appreciate the friendliness and flexibility of the staff in the floral department. I added some flowers to the arrangement and they were able to incorporate them nicely.
The recipient absolutely loved the arrangement. It made her day.
They did an awesome job and the recipient was very happy
I always choose Metcalfe’s whenever I need flowers & they never disappoint. This occasion was surprise birthday flowers for a relative & had specific instructions for delivery. The bouquet & balloon arrived as requested & recipient was thrilled. Thanks, floral & delivery teams!
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Florist's Response:
Hi Mairin, Always great to hear from you. Thank you for calling us to create something special for Dianne. Glad to hear she was totally surprised!
Beautiful floral creation! Delighted!
Y'all did magnificently by all accounts. I and my sister recipient are very pleased. Thanks very much.
It was a beautiful collection of an assortment of flowers and was well received by the recipient.
Really nice work my girlfriend love them
The flowers i sent my daughter were beautiful and exactly what i asked for- great customer service and value!!
The designer did a fantastic job! I didn't really have a vision for the bouquet. I just knew it needed to be full of lisianthus and feel like Spring. It was for my daughter and her family and she happens to have been a floral designer. She loved it and said it was "...so beautiful!... very special...". Thank you!
My friend who received the flowers loved them snd was especially pleased with your attention to making sure she was home to receive it. thank you very much.
Beautiful flowers in a very timely manner. Thanks
Very professional, prompt and great communications.
Very impressed with the arrangement
Good flowers, but they spoiled the surprise by texting the recipient with no reason.
Lovely bouquet; excellent service
Beautiful flowers, prompt delivery. You guys are great!
Speedy delivery, bouquets are generous. My go-to for all events.
Peg called me when she received the floral bouquet. She was so very pleased! Thank you for your great service!!!
I didn't see the arrangement in person but the recipient raved about it. Ordering was easy, delivery was prompt, and the price was reasonable. How much more could a person ask for?
Conny was very polite and helpful! Delivery went smoothly, thanks for the great service!
Having my sister in the hospital that was two states away, I reached out to a local florist to send an arrangement to her room. The flowers were beautiful, fresh, and provided great comfort to my sister. Thank you!
I ordered flowers for my mother who was in the hospital. I had no idea who to order from as I live in Florida. I found Metcalfe’s website. It was easy to use and they had great choices. My mother’s flowers were delivered the very next day. They were absolutely beautiful. So full and colorful.
Gorgeous flowers, delivered promptly. Excellent service!!
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Florist's Response:
Hi Jane,
Thank you so much for calling on us. We're happy to hear everything was well received all around.
The flowers were beautiful. They were delivered without incident. The recipient said they are her favorite flowers! That’s a great recommendation right there.its no surprise you have a 5 ⭐️ rating! I would 100% recommend this business.
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Florist's Response:
Hi Chris, We are tickled pink to hear of your experience with us. We love what we do and our customers too!
I'm not from the Madison area but wanted to send flowers to a friend in a Madison hospital. I found Metcalfe's Floral and couldn't be more pleased! They were wonderful in explaining how the order would be handled with the hospital to assure it made it to the proper recipient. When I told Connie what I was thinking of for an arrangement, she came up with the perfect bouquet and colors. The order arrived on time as promised and I couldn't have been happier with the whole process!!
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Florist's Response:
Hi Chris, I want to thank you for taking the time to write us this wonderful review. We are so blessed to have Connie work on our team of talented designers. I'll be sure to pass along your note to her.
The arrangements is beautiful! Perfect way to celebrate a happy birthday!
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Florist's Response:
Staci, thank you so much for writing a review. So glad you loved the arrangement.
I ordered the flowers online from Michigan. The website is easy to use and has space to enter special directions for the florist. I asked for more purple flowers. The delivery was very prompt and the recipients enjoyed the arrangement.
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Florist's Response:
Hi Denise, Thank you for finding us and placing an order. Happy to hear Lydia and Kevin are enjoying your gift of flowers.
From placing the order to the delivery everything went smoothly. I will order again soon. Thank you Metcalf’s.
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Florist's Response:
Wonderful news Lauri! We look forward to hearing from you. Thank you for your business!
Absolutely gorgeous. My clients were so happy... easy and exactly what I was hoping for. Beyond expectations!
Beautiful floral design - highly recommended!
BTW - my friend's name is "Croffoot" not the "Troffop" you wrote. Most likely need to teach the staff the NATO Phonetic alphabet (https://en.wikipedia.org/wiki/NATO_phonetic_alphabet) to preclude further similar happenings. Good thing I provided the room number or it might not have gotten there! Phone service was great, estimated delivery was spot-on and pricing was reasonable. Thanx. I heard the flowers looked nice but never saw them myself.
The arrangement was beautiful
I live out of state they mafe the
transaction easy. Highly would recommend
BEAUTIFUL arrangement by Diana @Metcalfe's Madison- thank YOU
My daughter said the flowers are beautiful and the delivery driver was awesome!!!
Metcalfe's never disappoints!!
Thank you!!!!
I worked with Connie in the Hilldale Floral department....she was very patient with me and called me two different times after my ordered was place to double check the phone number I gave for the person receiving the order since I gave her an incorrect phone number and then let me know that my credit card did not clear (which I later called my credit card company to let them know that they issued me a card with incorrect info included) She customer service was excellent!
My flower arrangement was absolutely beautiful thank you so much
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Florist's Response:
Happy to hear! Thank you for calling on us for flowers!
Great in store service! Beautiful flowers!
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Florist's Response:
Hi Barb,
Thank you for coming in to visit us. Our customers are the best!
I was so happy with Metcalfe's flower delivery. When they were planning the delivery, they reached out to make sure that someone was home so that the flowers wouldn't get hurt in the cold. The delivery went smoothly and they loved the flowers. Thank you, Metcalfe's!
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Florist's Response:
Andrea, Thank you so much for the positive review. In this weather we take the extra steps to ensure our product arrives in great shape for the enjoyment of the recipient. Honored you chose us to send flowers.
I hope the flowers were as beautiful as the photo. Great communication and easy purchase. Thank you.
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Florist's Response:
Hi Lisa,
Thank you for the nice review. We increased the stem count of the flowers pictures to make a more impressive display. It's one of our best sellers here. We appreciate your taking the time to give us a review.
Metcalfe’s Floral Studio did same day delivery (on a Sunday too!) and the flowers were gorgeous! I was very impressed and happy with my experience from start to finish.
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Florist's Response:
Hi Laurel, So awesome to hear from you and your happiness with our shop. We love what we do.
You just don’t get much for 70 bucks anymore. The boutique, with the exception of two roses, was pathetic. My special request of a perfect euchre hand in hearts kind of saved it and delivery gets you three stars. I hate giving bad reviews but I was a little embarrassed and I won’t be asking the rest of the members to pitch in.
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Florist's Response:
Hi Julie, I'm sorry the arrangement didn't meet your expecatations. With only $50 to work with for the arrangment and playing cards included doesn't leave us enough money for the vase and the flowers. We did send a value of $60 after talking with the designer. The rest of the money went for the delivery person.
I called from.Texas to send flowers, the arrangement was beautiful and the service was stellar. Thanks for doing such a great job and offering such fantastic customer service!
Thank you, Diane, for creating a beautiful arrangement for Pam Katz. She loved it.
Pam McDonald
Metcalfe Floral Studio was efficient, delivered beautiful flowers the day I ordered them and were very friendly and accommodating.
Looks great on a coffee table, brightens up an entire room
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Florist's Response:
Hi Don, So glad to hear the flowers brighten up the room. Thanks again for your continued business!
The flowers were absolutely beautiful. I was impressed that I ordered them in the early afternoon and they were delivered at the hospital in just a couple hours.
I had such a great experience using Metcalfe's Floral Studio for my October wedding! Diane was so helpful and turned my inspo photos into reality! We loved all of the flower arrangements that Metcalfe put together and they were delivered on time and set up nicely on the day of my wedding!
It was beautiful. My daughter loved it
Thank you. You are always so helpful when I call in to order!
Thank you. That was great!
The bouquets for the homecoming dance turned out so beautiful! Exceeded expectations and the girls were thrilled! The flower variety and color combinations were beautiful and creative- well done!
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Florist's Response:
Hi Sara, So happy everyone was thrilled with the bouquets. I had great fun choosing the flowers for each one! Thank you!
The arrangement is nice… But not the arrangement shown on the website. I recognize the availability of flowers varies, but the online arrangement has more individual flowers than what was delivered.
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Florist's Response:
Hello Chuck, sorry to hear you were unhappy with the arrangement bloom count. Our orders are filled by stem count according to our floral recipes. After reviewing your order I noted it was filled correctly. Thank you for your order.
Not sure what the arrangement looked like but ordering was easy and delivery seemed to go without problems. I would order from Metcalfe’s again.
The flowers were beautiful. Thank you.
Diane is super floral artist. She did an awesome job on an arrangement for a friend of mine who just had knee surgery. Simply beautiful.
We were very pleased with this arrangement. The recipient loved it. Being out of state we now know a great place to order flowers for a college student while she resides in Madison.
Thank you for great quality and timely service.
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Florist's Response:
We are so happy Selah loved the birthday arrangement. It was a pleasure to deliver this to her. Thank you!
Excellent all around. Good value, prompt service and the recipient is very happy with the flowers.
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Florist's Response:
Hi Janet, Happy to hear all was well received. Thank you!
Stunning floral tribute
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Florist's Response:
Awesome! Thank you Becki!
Prompt delivery although the sample photo appears to have a little more fill
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Florist's Response:
Hi Peggy,
Thank you for sending along a picture of the arrangement. All looks good here, just the angle of photo. Appreciate the order!
Great customer service
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Florist's Response:
Thank you Saundra for the order! We appreciate you calling on us.
Fast service and delivery on a made to order arrangement! Can't beat good service!
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Florist's Response:
Thank you! We loved creating something special for Hayden.
The website was easy to navigate as I ordered online after hours. Delivery was seamless and the bouquet was gorgeous. Great value for the money. Highly recommend.
Efficient delivery and beautiful bespoke bouquet!
Asked for a colorful arrangement and receive an incredibly lovely assortment of flowers!
I sent this bouquet to my wife congratulating her for a major accomplishment. Here response was "You did it again! You nailed it! Absolutely gorgeous bouquet! I'm so BLEEPING lucky!!!!!!"
Thank you Metcalfe's!
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Florist's Response:
Excellent news to hear!! Thank you for calling on us!
I want to thank Connie for taking the extra step in helping me over the phone with putting together a basket of snacks and chocolates and a flower to be delivered to a patient/friend in UW Hospital. I do not live in the area and asked if she’d send me a picture of the completed basket. She was so pleasant and caring to work with and took the extra time to make sure I liked it. You don’t always receive that special kind of customer service everywhere! It was a beautiful basket when she was finished and in a timely manner also! Thanks again Connie!!!
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Florist's Response:
Hi Coleen,
I agree Connie is one of the best and very caring about her work. I'll be sure to let her know of your wonderful review. Thank you!
The plant was BEAUTIFUL. Tall, full and blooming in a lovely planter/pot. I've ordered flowers/plants from other florists in the past and haven't received the size of plant or amount of flowers I thought I was paying for - that was not the case with Metcalfe's! They did a great job!
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Florist's Response:
Hi Sarah, Thank you so much for the wonderful review. We have the best of the best at a great price.
I was in desperate need of getting some sunflowers delivered to a friend. Metcalfe's had beautiful ones that they wrapped beautifully and delivered right on time, via Doordash. Everything I wanted, done right. Other local florists only had sunflowers in arrangements with other things, which I didn't want at all. Metcalfe's is much better and more responsive than other local florists and forget about national delivery chains!
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Florist's Response:
Hi Susan, So grateful for your time and nice comments about our flowers/service. Call on us anytime when you need flowers. We'd love to work for you again. :-)
Beautiful flowers and great customer service!
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Florist's Response:
Thank you for the nice review! Joanne is such a sweet lady. It was a pleasure to surprise her with a beautiful bouquet of flowers.
Wonderful experience, from ordering through delivery! Thank you so very much!
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Florist's Response:
Jamie, Thank you for ordering with us!
The flowers were beautiful and arrived at the right time! Thank you so much! I will definitely be calling for your services again!
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Florist's Response:
Hi Patricia, It was fun for us to send Taylor a beautiful bouquet of flowers on her birthday. Thank you for the call and we look forward to hearing from you in the future!
You folks provided the best customer service. Being out of state I was concerned about ordering flowers for delivery. But you came through exceeding my expectations. The arrangement was gorgeous and I truly appreciated your persistence on delivery. Thank you for helping to make the first day of middle school special for my granddaughter.
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Florist's Response:
Awe, thank you for calling on us. It's a treat for us to create a special bouquet for each person. Hope to hear you call again.
Outstanding flowers and service!
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Florist's Response:
Thank you so much!
Ordered for same day delivery. My daughter said they arrived early am. The bouquet was perfectly arranged, fresh and fragrant. I will definitely order again!
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Florist's Response:
Hi Michelle,
We're happy to hear the flowers were well received by your daughter. We love making happy connections with flowers!
I ordered online first thing in the morning and the floral arrangement was promptly delivered within an hour or two.
The recipient was happy with the arrangement and, therefore, so was I.
Thank you.
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Florist's Response:
Hi Cheryl, Thank you for the nice review! We appreciate your business.
CONSISTENTLY GREAT QUALITY FLOWERS/ARRANGEMENTS AT A REASONABLE PRICE.
Beautiful arrangement! My mom said it’s one of the prettiest flower arrangements she’s ever received. Thank you!
My have saved a marriage who knows
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Florist's Response:
All our best wishes for a long and happy union. Thank you for ordering with us!
The flowers were beautiful. Thank you!
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Florist's Response:
Thank you for the nice review and your business! Much appreciated.
A friend just returned home following breast cancer surgery and I wanted to send something right away. I ordered from Metcalfe's online and couldn't be more pleased. The arrangement was perfect and looked exactly as shown, and it was delivered within hours of my order. I definitely recommend Metcalfe's.
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Florist's Response:
Hi Heather, so happy to hear you are pleased with our designs and service. Thank you for being our customer!
I really wish the arrangements that end up getting delivered looked like the pictures on the websites because you pick that one gor a reason. They just never seem to. The bouquet was gorgeous but it seemed a little meh. There isn't a way to add pictures or else I would share the website image and what got delivered.
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Florist's Response:
Alison, We appreciate your feedback. We hoped the upgrade with orchids would be an acceptable replacement for the product we were out of. Thank you for letting us know your thoughts.
I love this bouquet. It is just beautiful. Got the one step upgrade which had 6 roses and two lilies. Absolutely beautiful and very fragrant. It was a birthday gift and well received!!
Thank you for your expertise!
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Florist's Response:
Thank you for your wonderful comments. We appreciate your shopping with us!
It was easy to order. I ordered for same day delivery and it arrived as promised. The bouquet was beautiful but I thought it would be larger from the price I paid.
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Florist's Response:
Kathy, We are pleased you let us know the arrangement didn't quite meet your expectations. Hopefully, I was able to give you the perferct remedy. We appreciate your business.
Beautiful bouquet and awesome service! Will definitely be a repeat customer.
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Florist's Response:
Thank you for ordering with us! We look forward to hearing from you again.
This was my first time using Metcalfe's since I don't live in the area. So many florists don't come close to delivering an arrangement that looks like the picture online, but this time I was shocked at how accurate it was.
I ordered the Sunset Embers arrangement in the Deluxe size via the website. The flowers are quality and each one is a nice size. I also appreciate that Metcalfe's arrangements are not typical and have more "style" to them. If I wanted a typical arrangement, I could just go to a chain, but then you risk quality and style.
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Florist's Response:
Hi Noelia, We are so happy to hear you loved our arrangements quality and style. Thank you for all the lovely comments.
Diane took my early morning same day order and she was friendly , effcient and very accommodating. Stunning arrangement !!!!
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Florist's Response:
Hi Carol, I'm so pleased to know you love our service and flowers. Hope to hear from you again when you need to gift flowers.
Beautiful bouquet!
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Florist's Response:
Thank you for calling us!
The arrangement was even better than expected. Artfully arranged and delivered on time.
I am Absolutely thrilled with everything…Communication, kindness, attention to detail, delivery instructions, promptness! Thank you! It’s such a relief to order from out of state and not have to worry about an order getting done right! I have ordered with Metcalfe’s twice now and I have not been disappointed! I highly recommend this place! Jill Smith
Metcalf Floral Studio created a beautiful floral arrangement for my daughter’s birthday!
They ALWAYS do a fantastic job. Thank you!
I dont know what the dish garden that I specifically ordered & selected the flowers and plants on the phone looks like as I’m 1000 miles away. This picture is not what I ordered, so I cannot review the actual arrangement
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Florist's Response:
Hi Erika, We sent the plants we discussed on the phone. Calla lily, philodendron, gerbera daisy & planted in a basket. Four plants in total. Thank you for the order!
I sent the Beautiful Blues (Deluxe) in March 2024 to my dad who was in the hospital recovering after surgery. I realize not many guys probably get flowers, but having a bouquet of some blues (his favorite color) and knowing of his green thumb made me think it was worth it. The bouquet was delivered within a day on a Sunday (not many florists do that)! My dad was surprised to get them and the flowers were still good a while for my parents to take them back home with them once my dad could be released from the hospital. The cost was worth it for the amount and type of flowers, they were delivered and there were no weird plastic piece fillers added to the arrangement. Some other florists in the area add plastic fillers. I found them a bit tacky.
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Florist's Response:
Hi Melanie,
Thank you for the nice review. We enjoy hearing the flowers were well received. Not many men are thought of to get flowers so I'm happy he loved them. Thank you!
Thanks again for preparing a pretty bouquet and delivering punctually! I will continue to place orders!
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Florist's Response:
Hi Sarah,
So happy you work for you again. We love what we do!
Metcalfs exceeded my hopes to choose a floral arrangement to be delivered to a friend. Everything was top notch from beginning to end. I most definitely will place future floral orders with them.
Thank you for the beautiful arrangement- it was perfect to celebrate our daughter who is a first year teacher in kindergarten!!!
Needed to find a local florist for family celebrating a big day. Lovely, helpful people who made it simple and personal. Would definitely use again.
Metcalfe's made it possible to connect with my daughter on her golden birthday. The "Lemon Drop" bouquet was even more beautiful than the picture online showed! It was delieverd within a few hours and they followed the instructions beautifully. Thank you Metcalfe's for brightening my daughter's birthday! I will be back in the future!
Kindly,
Jamie
Metcalfe’s Floral studio made a very pretty bouquet and delivered it within three hours to my friend who is recovering from surgery. There was no “service charge” and only a reasonable delivery charge. I look forward to ordering from Metcalfe’s again soon!
Corsage was so gorgeous! The roses were so fresh they looked unreal! Very cute rhinestones were added in a very subtle way. Very pretty
Diane is definitely the best floral expert in Dane County. Her careful designed and thoughtful bouquets are perfect for the recipient every single time.
She takes into consideration the importance of every aspect of each flower and the beauty of the final piece.
We always are more than impressed and pleased.
She’s one of a kind.
Lisa Lutz
I.llve in Houston, TX and wanted to send flowers to.my sister in law I know she shops at Metcalfe's Grocery and loves it. So when I saw they had floral, decided to give them a try All I can say is WOW. WOW WOW. Flowers were.delivered quickly and when my sister in law sent me a picture, it was even more.beautiful than pictured on the website. I am a true fan.
The arrangement was beautiful. I had requested a change in the colors of this arrangement, requesting more reds & whites, and they did a wonderful job. I needed an early morning delivery for a funeral service and everything went very smoothly. Thank you so much.
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Florist's Response:
Barbara, It was a pleasure to send a custom arrangement with your caring thoughts to the family of Mary P. Thank you for calling on us.
Patty (recipient) loved the flowers!! Working with Connie was an absolutely delightful experience!!! If l ever need to send flowers in Madison again, you are my “go to” florist!
Thanks again
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Florist's Response:
Sue, We're so happy Patty loved the flowers. I agree Connie is a delight and wonderful person. We are lucky to have her on our team. We look forward to hearing from you in the future.
They were very prompt and the arrangement was exactly like the picture. There was a typo in the card but it was fine. I would definitely use them again!
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Florist's Response:
Hi Jennifer, Thank you for your order and positive feedback. Love what we do and can make someone smile. We look forward to hearing from you again.
The same day delivery was so much faster than I expected! And the picture online didn’t do it justice. The arrangement was so beautiful! I would definitely order from them again.
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Florist's Response:
So happy to hear you loved our flowers and service. We look forward to working with you again.
The flowers were beautiful and your staff went above and beyond to ensure that my friend was home and able to receive the delivery. They were also priced very reasonably.
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Florist's Response:
We are delighted to hear the flowers were well received and enjoyed our service. We hope to hear from you again. Thank you!
The bouquet was beautiful and we were secure in knowing that you would take care of everything.
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Florist's Response:
Hi Joyce,
Thank you for letting us know you were happy with our service. Thank you for the nice order!
I was so happy with the great service and speedy delivery!
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Florist's Response:
Hi Claire,
We're happy to hear you loved our service!
Thank you!
Great service, super accommodating and kind associate.
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Florist's Response:
Thank you! I'll pass along your nice comments.
Shannon was very pleasant and helpful designing a floral arrangement for my niece. The arrangement was perfect and also delivered quickly. I liked that I received emails on when the arrangement was delivered too. I would definitely order here again!!!
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Florist's Response:
Thank you Jill! I'll let Shannon know of your review. Glad all was well received.
Flowers were lovely. Daughter appreciated your courtesy--calling and arranging a convenient delivery time. Look forward to accessing your fine service again.
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Florist's Response:
Hi Ruthanne,
Thank you for calling on us to deliver flowers to your daughter. Looking forward to hearing from you again.
I live in another state so did a bit of research on Madison florists as I wanted to send a bouquet to a friend who is haveing a hard time. I chose Metcalfe's because online ordering was easy, it seemed to be a legitimate Madison florist (not one of those nationwide 1.800 florists), and the pricing was competitive. They delivered a beautiful bouquet with handwritten note. My friend sent a picture and it looked just like the photos. Thank you Metcalfe's---you made her day!
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Florist's Response:
Hi Sara,
Thank you for finding us! Happy to hear we made her day! Call on us anytime you need flowers delivered in the Madison area. :-)
A last minute Sunday order was delivered the same day. My sister snapped a picture of the arrangement that was the closest looking to any advertised arrangement I've ever purchased. It was truly lovely. I am very satisfied with the entire process.
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Florist's Response:
Hi Adele,
Nothing like a vase of tulips to brighten the day. Happy to hear the process of working with us was smooth. We look forward to working for you again.
Thank you!
Everything worked perfectly and the recipient was enormously delighted. Thank you!
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Florist's Response:
Thank you for the nice review. So happy she loved the flowers.
The hand crafted design was free flowing and beautiful. Same-day delivery was done four hours after I placed the order. Well done.
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Florist's Response:
Hi Carol,
Happy to hear Meggan loved her arrangement. We were able to Que up the delivery in good time for you.
Thank you for the nice order!
My friend loved the bouquet. My only quibble was the online order. Since it was a medium-sized "florists choice," I don't really know what was sent. Would've appreciated a photo of the actual arrangement before it left the shop. Other than that, very satisfied.
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Florist's Response:
Hi Carol, Happy to hear Louise loved her flowers. The arrangement was full, with all the colors you suggested with a grand variety of flowers set in a clay vessel. Just let us know on your next order and we'll be happy to send you a photo. Thank you for calling on us.
Diane took what I was looking for and made perfect arrangements for our honorees. We were so pleased with what she put together for us!
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Florist's Response:
HI Lora,
I'm so happy to hear the arrangements were perfect for the occasion. It was a pleasure working with you! Thank you!
The arrangement was delivered the same day and was beautiful! I always buy my flowers at Metcalf’s Market and have confidence that they will not disappoint.
Thanks!
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Florist's Response:
Hi Mary,
Thank you for the kind words. We love creating beautiful flowers for you!
The arrangement is beautiful. Service is excellent. Price is reasonable.
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Florist's Response:
Hi Barbara,
Thank you for your kind words. We appreciate your business!
Easy to order, great person to work with and perfect delivery process. Best of all, the recipient loved it!
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Florist's Response:
Hi Tammy, Always a pleasure to hear from you. So happy the recipient loved her flowers.
The flowers were very well arranged and fresh. The birthday girl appreciated it very much. We are in Canada and had them delivered in the US. It was a pleasure dealing with the staff
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Florist's Response:
Hi Tom, Happy to hear the birthday girl loved her flowers. Thank you for calling on us!
Exceptional! I think the total time from order to delivery was a few short hours! Bouquet was beautiful! Highly recommend and will use Metcalfe’s Floral again!
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Florist's Response:
Hi Erin, We're so glad you chose us to deliver the bouquet. Thank you!
I really appreciate their knowledge and follow up on delivery challenges and best practices.
Thank you! The flowers were beautiful and delivery was very quick!
Everything was very nice,had alittle problem with an item being forgotten but you took care of it promptly thank you will definitely do business again with yr company
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Florist's Response:
Hi John,
Thank you for bringing to our attention an item was missed. We were happy to run out again to complete your order. Very happy to hear you are satisfied and you'll be calling on us again.
Best wishes,
Diane
nice little bouquet. Mom loved it. Speedy delivery. I'm a hero...
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Florist's Response:
Happy to hear Mom loved the bouquet. Thank you for ordering with us!
Great customer service
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Florist's Response:
Thank you Lynn, it was our pleasure helping you.
Beautiful bouquet.
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Florist's Response:
Thank you for ordering with us! Glad to hear you loved it.
Always beautiful flowers and terrific service... I've been coming here for years and will continue for years to come!!
Thanks!!
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Florist's Response:
Hi Tom,
Thank you for always calling on us! We appreciate your business.
I'm from out of town and needed to send bouquets to two different cities on a specific date. Metcalfs took the order, had to source one of the bouquets from a different store because they didn't deliver to that area. I was very impressed with the quality of the flowers and especially the customer service. We had a tight window to deliver and they made sure they got there within the time-frame. They kept me updated via email the whole time AND sent a photo of the bouquets. I highly recommend
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Florist's Response:
Hi Maggie, Happy to help with your floral needs. Thank you for the wonderful comments.
The ordering process went flawlessly. It would be very nice to take a photo of the actual arrangement that was delivered so the customer could see the actual arrangement that was delivered. I will not be able to see how it actually turned out. A true photo would be very nice.
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Florist's Response:
Hi Judith, Thank you for your review. Please mention a photo on your next order and we'll take care to send you one.
Thank you so much for delivering after hours to accommodate us!!! The plant is beautiful! I will definitely use Metcalfe's Floral Studio again!
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Florist's Response:
HI Amber, Glad to hear we hit the mark. Appreciate the order and look forward to working for you again.
Ordering process, communication and delivery all excellent. The flowers that were delivered were beautiful--tulips, daisies, pussy willows. I thought I had ordered the bouquet shown in this evaluation page--with pink roses and white flowers with accents of greenery. I had ordered not the basic choice, but the second option with additional flowers and a bit larger than basic. My daughter loved the arrangement that was sent, but I wanted to alert you to the fact that there was a mixup.
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Florist's Response:
Hi Ruthanne, The best blooms icon is for a designers choice arrangement. I see where the confusion would be with this. I'm updating the website to make this clearer. Thank you for bringing this to my attention and happy to hear the flowers were well received. We appreciate your order with us.
Great customer service and beautiful arrangement:) Delivered same day.
From the moment Diane answered the phone I knew this was the right florist to take care of my order. Very attentive & friendly. Flowers were delivered that morning which was super fast. The flowers were absolutely beautiful and really brightened the patient's room. Thank you, Diane, for doing a fantastic job!
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Florist's Response:
Hi Melanie,
Thank you so much for the kind comments. Happy to help you send flowers to Megan.
I’ve used your floral services in the past and was so glad I trusted you again!! The floral bouquet was amazing and same day delivery fantastic!! Thanks!!
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Florist's Response:
Thank you Kim! So happy to have your repeat business.
The bouquet and message are just as I wanted! Thank you!!
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Florist's Response:
Happy to hear it's just what you wanted. Thank you!
The florists provide really thoughtful and excellent service.
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Florist's Response:
Thank you Lacy. We work our best to personalize your thoughts through flowers.
Metcalfe's floral/delivery team was exceptional in ensuring the flowers were delivered to a person and not just dropped at the door due to extreme weather conditions.
They truly cared and went the extra mile.
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Florist's Response:
It has certainly been a challenge with the extreme cold this January. We go the extra mile on caution to insure flowers arrive in perfect condition. We appreciate you and your business!
The bouquet was beautiful. Our son and daughter in law were very pleased. Prompt, same day delivery was wonderful.
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Florist's Response:
Happy to hear they loved the flowers. Thank you so much for your post.
Helpful staff, eager to please. They “delivered”!!
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Florist's Response:
HI Mary,
Thank you for calling on us! Our pleasure to create something special for you.
Your website to order flowers is very user friendly and easy to navigate. Delivery was prompt and I appreciate the email knowing the flowers had been delivered.
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Florist's Response:
Constance, thank you for ordering with us. Happy to hear we made your shopping experience pleasant and easy.
Beautiful flowers, very reasonably priced!
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Florist's Response:
Thank you for your flower purchase! Hope you can shop with us again soon. We love what we do!
The bouquet was beautiful and very fast delivery. The women I spoke to was very friendly and accommodating . I live in Green Bay and I picked this florist randomly. Good choice. Thank you
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Florist's Response:
Hi Kari, I'm so happy you found us and gave us an order. Glad to hear the flowers were well received. Thank you for your time with the review!
Excellent service - delivery happened quickly . My friend was happy with the arrangement.
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Florist's Response:
We appreciate your wonderful review and the flowers were well received. Thank you for the nice order!
Delivered as requested AND looks even better in real (my sister-in-law sent me a picture). Really beautiful bouquet.
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Florist's Response:
Francoise, Thank you so much for the nice review. Our designers have been very busy creating the most beautiful arrangements this holiday. Glad to hear she loved them.
I ordered over the phone and it was a pleasant and seamless experience. The only issue was that the photo I received was not the arrangement that was delivered. My daughter sent me a photo of the one she received and it was beautiful. Thank you
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Florist's Response:
Hi Keith, Thank you for calling us. Happy to hear the flowers were beautiful.
The premium designer's choice arrangement is gorgeous and very appreciated by the recipient. Well done, I will certainly be a return customer!
We ordered celebratory flowers for family who live in Madison. We live in another state so being able to order online and 2 weeks ahead of the delivery date was great! Our family told us they even received a call on the delivery date to confirm when they would be home for the delivery (excellent!!) I got a confirmation email when the flowers were delivered and based on the photo our family sent us, the flowers look exactly like the photo from the website. Very happy with our experience with Metcalfes! 10/10!
Great prices, great quality, wonderful communication.
Same-day delivery was noted on the product page, but was not an option when I checked out. I left a message in the notes section of my cart about this. Within 30 minutes, Metcalfe's responded via text and told me that they would have it delivered within the hour.
They followed through, and my mom absolutely loved her bouquet. THANK YOU so much!
Very attentive staff and beautiful arrangement!
Metcalfe's exceeded my expectations. I requested same day delivery on a Sunday and my order was delivered in less than 2 hours from my initial call. The arrangement was beautiful and my mother-in-law loved the flowers on her 98th birthday‼️
I only order flowers for delivery in the Madison area from Metcalfe. They always do a lovely job and deliver on time. Highly recommend!
I called from out of state for a special same day delivery. The flowers arrived not long after I called and they were gorgeous! My sister said (she's 76) that she had never received flowers for her birthday ever in her life. So that was a win and Metcalf's helped to made her day.
Another awesome gift of flowers created by Metcalf’s florists. I asked them to fill a cute X-mas snowman mug with evergreens and candy canes & deliver it to my grandchild. It is a cute, fresh and delightful gift. I couldn’t be happier with Metcalf’s florists.
I bought a beautiful large pottery bowl for a Xmas present to my DIL and asked the florists to fill it with an arrangement of fresh evergreens with pinecones & berries. They created a gorgeous gift and delivered it the next day. She loves it and so do I. I can’t say enough how Metcalf’s florists are so accommodating, and creative. High five, to this team of wonderful florists.
The woman I spoke with listened to what I wanted and created a beautiful and simple bouquet for my sisters birthday. Price was right and delivered right on time. I'll definitely use Metcalfes again. Thank you!!
Excellent service and so easy to work with. Beautiful arrangement. Thank you.
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Florist's Response:
Thank you for calling on us to create and deliver flowers for you. Honored for your business.
Absolutely gorgeous arrangement, and so easy to order for delivery. Thank you!!
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Florist's Response:
Ellen, Thank you for the nice review! We appreciate the business and you!
We live out of town and ordered flowers to congratulate our daughter on her new job. The arrangement that was delivered was stunning and had so many flowers in it!! I would recommend Metcalfe's Floral Studios to anyone who wants to send flowers in the Madison area.
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Florist's Response:
Wonderful!! We had a fun time creating this for your Daughter. Thank you for calling on us!
They looked beautiful
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Florist's Response:
Thank you so much for the response. Glad to hear the flowers were a hit!
Thank you much for arranging & sending a beautiful bouquet to cheer my friend during her hospital stay. Diane did an awesome & artistic job!!
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Florist's Response:
Peggy, Thank you for the compliment. I enjoy creating one of a kind arrangements and glad to hear your friend loved the flowers.
beautiful
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Florist's Response:
Thank you for the nice order!
It is two days after this order was fulfilled and many of the roses look terrible. Very disappointed with flowers which were not cheap.
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Florist's Response:
Hello Chris, Thank you for bringing this to our attention and taking a call from us to hear what happened.
Best regards, Metcalfe's Floral.
My daughter said they were beautiful!
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Florist's Response:
Fantastic! Thank you for the order!
Everything about this order and delivery experience was great. The recipient was thrilled to receive "the most beautiful, fragrant bouquet of flowers".
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Florist's Response:
Happy to hear the flowers were well received and you enjoyed our service. Thank you for calling on us for flowers!
Fast, early delivery. Beautiful arrangement. Very close to what was pictured. Best I’ve had when ordering flowers. I definitely will be back!
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Florist's Response:
Awe, Thank you so much! We'll look forward to working for you again. Have a great day!
This is our 3rd time ordering flowers to have delivered to our daughter on campus. Every experience has been easy and the arrangements have been beautiful.
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Florist's Response:
It's been a pleasure creating something beautiful for your daughter. Glad to hear all is well received.
Thank you!
Sent flowers to my friend when her dog passed away. They were beautiful. The arrangement was very fresh and as pictured. Flowers were delivered mid afternoon as I requested. This is the second time I've ordered from Metcalfe and have been very pleased both times. I ordered via their website and it was very easy. Will definitely use them again.
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Florist's Response:
Thank you so much for this wonderful review. We'd love to have you call on us anytime when you need flowers again.
Metcalfe's Floral Studio was excellent to work with!! I do not live in Madison, but was able to send some beautiful flowers to friends who do. I was able to request a customized bouquet (attached some example photos via email) and the outcome exceeded my expectations. They brought my ideas to life! It was a beautiful arrangement! I am very happy to have chosen Metcalfe's Floral Studio for my flower arrangement!
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Florist's Response:
Paige, you were a delight to work with also. Hope to work for you again. Thank you!
The floral arrangements at your studio have been so wonderful. This is the second time I have ordered from Metcalfe's and I have no regrets. Maybe a teeny more expensive than other places but the quality and artistry are way above any other floral shop I have boughten from. If needed I will be sure to order from Metcalfe's again.
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Florist's Response:
Laura, Thank you so much for your lovely review. We love what we do and look forward to working for you on the next order. Have a great day!
Very quick and look lovely.
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Florist's Response:
Thank you for ordering with us!
This bouquet for a Badger's 20th Birthday was perfect and was created with all the elements we requested.
I am consistently pleased with the beauty of the arrangements ordered from Metcalf's Floral Studio.
Thank you!
Miss Mary Delivery
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Florist's Response:
Thank you for calling on us to make someones day with flowers!
Metcalfe's Floral Studio always delivers great quality and beautiful bouquets. Excellent service and prices. Thank you!
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Florist's Response:
Hi Mary, Thank you so much for the wonderful comments. We appreciate you!
great flowers, bought some for my girlfriend in madison and all her roomates thought they were fake for how long they lasted! overall very happy for what I paid for and will definitely continue shopping here
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Florist's Response:
Awesome to know they all loved the flowers. Thank you for placing your business with us!
Awesome experience, super convenient and easy to do online
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Florist's Response:
Thank you Johnathan! We appreciate being able to create something special for you.
Wonderful service again! Delightful women on phone so accommodating, always pleased!
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Florist's Response:
So happy to hear you love our service. Thanks for always ordering with us!
I called in my order, great customer service. I was told that someone had to reply to a text, or the flowers wouldn't be delivered. My son in law stayed home all day and never got a text. He check his front porch around 3pm and the flowers were sitting outside. No text, no knock. I got an email around 10:30 am, saying the flowers had been left. ( I didn't check my email untill later in the evening ).
My daughter tells me the flowers are pretty, but I'm guessing they will not last long having been in the hot sun for 4 1/2 hours.
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Florist's Response:
Hi Lynn, I was glad to talk with you about this delivery mishandling. Certainly not what we expect to happen here. I'm happy to send another arrangement to Marissa so she can enjoy a fresh, long -lasting arrangement. Thank you for bringing this to my attention. Best regards, Diane
Called mid afternoon, super helpful staff and flowers were delivered by 6. Great customer service!
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Florist's Response:
Thank you for the nice review. We appreciate your business!
Really beautiful, highly recommend Metcalfes and personally I love the “Best Blooms”—I’ve requested basic themes (e.g. fragrant, or pastel) they never let me down! My favorite Madison florist.
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Florist's Response:
Erika, We are happy to hear we are your favorite florist in Madison. We love what we do and you! Thank you, always!
you guys are awesome!!!!!
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Florist's Response:
And so are you! Thank you for sending us your orders.
I was sending flowers to my daughter from another state and got very lucky in choosing a great floral shop near her home! I included a message saying Happy 30th bday, and Metcalfes surprised us with a balloon that had a big 3 0 on it! I paid for a ballon, but for them to send a special 30th one was perfect! Flowers were just like the picture! Only con was that she had to pick them up at the store itself. Don’t really know why they weren’t delivered, but she lived close so no big deal.
Beautiful and all was great!
Ordered flowers online. The recipient sent a picture showing that the flowers were beautiful - just like the picture from which I ordered. (Sometimes what is sent is much smaller than expected and not like the picture.)
The delivery was same day and the prices were reasonable. Based on my experience, I would highly recommend Metcalfe's Floral Studio.
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Florist's Response:
Dorothy, thank you so much for the great review. Happy to hear your experience with us is highly appreciated.
The actual arrangement doesn’t look anything like the picture I selected. The name of it is blue and white and I picked that arrangement because it looked like nurse colors for a new nurse starting her career. Big yellow flowers were used instead which ruined the look. Very disappointed that you didn’t stay true to the picture and did not contact me for permission to deviate from the picture.
The arrangements my family ordered were beautiful and delivered on time. The flowers were so fresh and lovely, I highly recommend Metcalfe's!
Beautiful bouquet and delicious cupcakes. Service felt very personal
And sales associate was very helpful and attentive!
You composed a beautiful, and varied bouquet for my daughter's birthday I had delivered to her at work. She received many compliments and I highly recommend your floral service to others.
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Florist's Response:
Wonderful to hear the flowers were a hit all around. We appreciate your business. Thank you.
The bouquet of roses was beautiful. You did a nice job. i recommend you to a relative, and they were equally happy with the arrangement you did for the same funeral. I would recommend your floral store again. Thank you!
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Florist's Response:
Thank you for the nice order and the recommendations!
Outstanding floral personal. Very pleasant and accommodating.
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Florist's Response:
Thank you, Jeff! I'll share your appreciation along to the great design staff here. We appreciate the business.
I called to order flowers and spoke with a very kind woman. She was very accommodating and easy to work with. I told her the colors that I wanted and to use her own creativity. She made a beautiful arrangement! She stayed within the budget that I had given her.
I would definitely use Metcalfes again!
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Florist's Response:
Thank you Lynn for writing us such a great review. So proud of the very talented and great staff we have here. Looking forward to working for you in the future!
Thank you for working with me and creating a beautiful bouquet for my daughter-in-law.
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Florist's Response:
Happy to hear she loved the flowers. Thank you!
Thank you, Metcalf florist for the good work. My folks loved the flowers. Appreciate all of the work that went into it.
With appreciation,
Francine
Very easy to order, beautiful flowers and delivery fast.
I’ve ordered flowers from Metcalfe’s many times and they always do a fantastic job. I like to ask the designer to decide on the flowers, they are so good at what they do. Highly recommend!
Florist's Response:
Jennifer, thank you for taking the time to write us the lovely review. We love creating special arrangements just for you!
Having been a part of Sentry Food on Mineral Point Road for over 10 years, there is no other place I would go to for my floral bouquets. The Floral Department has always been absolutely professional, kind and assured me that my requests will be delivered on time. They are so very personable that they give difficult situations a welcomed sense of relief. Thank you for your many years of wonderful service.
Paula
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Florist's response:
Thank you so much Paula for the great review. We feel so fortunate to work for you. Always happy to make your day easier and brighter!
Another lovely arrangement from Metcalfe’s Floral Studio. I love that they source locally grown flowers. Their designers have a great aesthetic and their selection of vases adds a little something extra special. Flowers always feel like a bit of a splurge but their pricing and beautiful designs always make it feel so worth it.
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Florist's Response:
Beth, thank you for your wonderful review of our service and flowers! We so enjoy creating something special for you.
Diane Schulte at Metcalfe helped me plan flower arrangements for my son's rehearsal dinner held June 10 (for 32 people at a restaurant). The flowers were a huge hit. Many, many thanks to Diane and Metcalfe's Floral Studio!
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Florist's response:
I'm so pleased to hear all went well and everyone loved the flowers. It was truly fun working on these for your dinner.
Beautiful rectangle arrangement delivered on time.
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Florist Response:
Diane, thank you for letting us know you were happy with the flowers and delivery. We appreciate the business!
I liked this arrangement, but I wanted some white flowers instead of the hot pink. I was ordering over the phone but the person at Metcalfe’s Floral understood perfectly what I wanted. My sister loved the flowers and when I saw them in her room they were just what I had envisioned. Also, I placed the order at around 8AM and it was delivered same day at around 9:45AM. Kudos to bloomnation.com and Metcalfe’s Floral !
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Florist's Response:
Margaret, thank you for ordering with us! We enjoyed creating this special arrangement for your Sister.
I was told that the arrangement was the most beautiful of those at the service.
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Florist's Response:
Awesome! Thank you for the nice order!
The flowers were beautiful
Great customer service
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Florist's Response:
Thank you for calling on us! It was a joy working for you.
Excellent service with a smile as usual. I brought back a container from a previous sale to reuse and they added additional flowers to compensate for the fact that they did not have to provide a new container. A win-win for all!
I wanted to send an arrangement from PA. The representative was very nice on the phone getting my information and what I was looking to send to my brother and sister-in-law for their anniversary. I liked that they emailed me a picture of the arrangement and recipients loved it!
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Florist Response:
Happy to hear they loved the flowers! Thank you for finding us and placing an order!
Beautiful flowers and excellent service,
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Florist's Response:
Diane, Thank you for ordering with us!
I bought my flowers on-line, and didn’t notice that they were scheduled to be delivered on 5/15/23, not on Mother’s Day 5/14/23. Metcalfe was able to fix this problem and have them delivered on Mother’s Day!
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Florist's Response:
Thank you for the nice order!
Great florist the flowers are fresh and last a long time. Great customer service!!!!
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Florist's Response:
Randy, thank you for your continued business! Always a pleasure working for you.
Ordered flowers for our graduate. The roses were incredible and the arrangement was just beautiful. The quality from this florist is exceptional and unsurpassed.
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Florist's Response:
It was our pleasure helping you celebrate your graduate! Thank you for ordering with us.
Every corsage made for my Mom has been splendidly beautiful! There were so many compliments this year about the beauty of her corsage! Thank you!
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Florist's Response:
Metcalfe's Floral Studio
The flowers were beautiful. They were exactly what was pictured on the website, which is not always what happens from other floral markets. My mother loved them!
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Florist Response:
Happy to hear your Mother loved the flowers. Appreciate hearing we made her day!
Beautiful!
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Florist's Response:
Thank you for your continued business and letting us know you thought the arrangement was beautiful!
My birthday friend sent me a pic of it, very beautiful, thank you all. Don Lamb
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Florist's response:
Honored to have your repeat business. Glad to hear they loved the flowers.
My friend was so thrilled. I was pleased that the flowers were delivered so promptly
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Florist's response:
Thank you for calling on us! Appreciate the accolades.
Delivered, on time, same day as ordered, at quoted price, a colorful spring anniversary bouquet. Thank you!
I have bought flowers from Metcalfe Hilldale since Sally left House of Flowers & joined you. Even after she changed departments, I stayed with Metcalfe because of the beautiful arrangements made from a wide assortment of flowers at a reasonable price. I tried to attach a photo of my recent Metcalfe arrangement 2 days after it was purchased. I hope you receive it. The woman I spoke with during the order asked if I wanted a tall or short arrangement. I first said, "Short", but changed my mind & asked her to do it whatever way she thinks looks best. The arrangement was well cared for. Within 2 days the tulips were bent over, resting on the table, because they were put in a short vase. The allium bloom died/dried up (there was plenty of water. The same was true with the Hydrangea bloom. Considering I paid over $80- for the arrangement & short distance delivery, I am very disappointed. The arrangement should have been put in a tall vase & the allium & hydrangea should have been fresher.
-Craig Dopf
608-212-0939
craigdoopf@me.com
Purchase/deliver date Thursday 4/27/23 am
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Florist's Response:
Craig, We appreciate you reaching out to us regarding your flower delivery. So sorry to hear it didn't meet your expectations, and ours either really. Hoping our follow up accomodations honored your expectations.
The arrangement was just as lush and full as pictured. It was delivered so quickly after order was placed. Thank you Metcalfe Floral Studio!
Ordering these beautiful flowers was easy! Will order from them again!
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Florist's Response:
Hello Debora, So glad to hear everything was easy and beautiful. Looking forward to hearing from you again!
I can always count on Metcalfe's Floral Studio to create a fresh and beautiful arrangement. Thank you!
The color, selection and composition
of cut flowers was absolutely stunning!
The clear glass vase exactly my taste!
Thank you for making people happy !
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Florist's Response:
Hi Dorothea, It's always so good to hear the flowers made her day. We had fun creating it for her. Thank you for your repeat business!
The flower arrangement was beautiful, my daughter loved it. Thank you so much
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Florist's Response:
Julie, We're always happy to send birthday cheer! Thank you!
Thank you for your great customer service & delivery. Much appreciated!
Not as pretty as the picture. Color substitutions and flowers missing petals, looking older, we’re disappointing.
The flowers were beautiful and delivered as expected. Metcalfe's provides is awesome when it comes to service. I receive a confirmation email when I place the order and a confirmation of delivery with a photo of the bouquet. They set the bar for customer service.
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Florist's Response:
Thank you so much for letting us know how happy you are with our service. We love our customers and to help spread happiness with flowers.
My daughter loved the arrangement she received to welcome her new baby. It had some cute finishing touches like a bunny hidden in the arrangement. Just lovely!
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Florist's Response:
Julie, Wonderful news she loved the arrangement. Thank you for calling on us to help celebrate your new family member.
The Easter flowers are outstanding!! Thank you so much for again bringing such beauty and joy to our get togethers. Your thoughtfulness to my requests never disappoints Thank you for the delight you create.
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Florist's Response:
Chris, so happy to hear you loved the flowers. It was a pleasure creating them for your special dinner. Always so fun designing the perfect bouquets for you!
As usual, I ordered a hydrangea to be picked up by my son for Easter. The photo he sent shows a lovely plant.
Also as usual, it was an easy, pleasant transaction.
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Florist's Response:
Sandy, Happy to hear you were pleased with the blue hydrangea plant. They were really large and beautiful this spring. Thank you for the nice order!
Very friendly service. The flowers were delivered promptly and are gorgeous!!
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Florist's Response:
Julie, We appreciate you ordering with us! I'll relay to the designer your accolade on her service and promptness. Thank you!
Great service- very friendly employee- item as described
Metcalfe's was able to deliver the same day. Awesome service. Thank you
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Florist's Response:
Thank you! It was our pleasure to assist you with this order.
Stunning. They even were able to include a special request, which I really appreciated, and the delivery was quick - even sooner than I expected! Great service, beautiful flowers. I will order from Metcalfe’s again.
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Florist's Response:
Stacy, so happy to hear everything was well received. Thank you for your business!
The flowers were very nice. They came very quickly and were beautiful! Thank you!
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Florist's Response:
Hi Maureen, Thank you for the nice order! Happy to hear the flowers were well received. :-)
I was "off-the-charts" impressed! The delivery was going to someone who recently had surgery, due to the time they had to spend in ICU, the flowers could not immediately be delivered. BUT, the team at Metcalfe's contacted the hospital every day until they were able to make the delivery. I consider that above and beyond service!
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Florist's Response:
Karla, Thank you so kindly for the accolades. We have a great team here who truly cares for our customers. I'm passing along your comments so they can glow in your words. We appreciate your business!
Shannon, who took my order did an excellent job of taking my order, describing the arrangement, and following up with the hospital to get a room number.
I was notified that the order was delivered and the recipient let me know they got the beautiful flowers.
Thank you, I wil order through you again.
Cheryl
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Florist's Response:
Hi Cheryl, We agree with you that Shannon is one of the best! Happy to hear everyone loved the flowers. Thank you for calling on us!
Beautiful arrangement, although we were not at the funeral as we live in Maine, but we did see pictures. I have ordered from Metcalfe’s in the past and the flowers for family have always been appreciated and arrangements beautiful.
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Florist Response:
Hi Christine, Thank you for getting in touch with us. Glad to hear the flowers were able to be present for you when you are far away. Our condolences for your loss.
My daughter has very much enjoyed how beautiful this arrangement looks and smells. It’s a little taste of spring!
Thank you for bringing some joy!
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Florist's Response:
We enjoyed making up something special for her. Happy to hear she loved them. Thank you!
A+, absolutely exquisite! A true beauty
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Florist's Response:
Hi Brian, Happy to hear you loved the arrangement. Thank you!
Diane was so helpful in selecting flowers for the bouquet. The recipient was very happy.
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Florist's Response:
Sandra, Thank you for shopping with us! It was my pleasure to help you.
Another fabulous Metcalfe's experience. Can;t go wrong!
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Florist Response:
Kim, you're so sweet to think of us. Thank you for the praise.
Perfect flowers. Exactly what I order. Prompt delivery and great customer service ❤️Thank uuuuu
This is only the second time I’ve ordered from Metcalf’s Floral. And just like the first time … they did not disappoint. The bouquet they created was gorgeous … and it arrived right on time. I will never order flowers from anyone else! Metcalf Floral is absolutely the best place to order flowers from. Thank you for your wonderful service.
Carol
Came as advertised, beautiful dozen roses and additional greens/small white flowers. They were on time and ready for me by 9 AM
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Florist's Response:
Thank you so much for ordering with us and your wonderful review.
the arrangement is breathtakingly beautiful as is the excellence of caring and professional service.the ability of their providing spans in prime example for anyone in the continent to see...thanks for your excellence.
From, I ordered this bouquet from afar (Michigan). It took a bit of tracking down a phone number for the recipient, but the staff kindly and patiently worked with me. The bouquet was delivered and looked virtually as depicted in the image. The recipient was delighted, and I was extremely pleased with the quality of the flowers and reliability of the service. In short: bravo! I highly recommend.
Thank you for the perfect flower arrangement, beautiful
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Patricia, Thank you for the nice review! Happy to hear that arrangement was a hit.
I am SO pleased with Metcalfe’s Floral Studio. Everything about my order was exceptionally wonderful. I needed to have a bouquet delivered to a hospital on the day I called which was Saturday. I had called several florists before calling Metcalf’s. One florist told me the price for delivery on the weekend was $150 plus the cost of the flowers! Then I called Metcalf and talked to Connie. She was fabulous. She made ordering very easy for me. She even called the hospital to be sure the patient was still there and that the hospital would allow incoming deliveries. She created a gorgeous bouquet and even texted me a picture of it! And delivery was just $12.99! I LOVE Metcalf’s Floral Studio. I’ll never order flowers again from anyone else but Metcalf’s. Thank you Connie.
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Florist Response;
Hi Marie, Wow, thank you for the wonderful comments. We agree, Connie is a delight to work with. So happy you landed with us. We love what we do and look forward to working with you again.
Flowers are beautiful and excellent service! Thank you.
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Florist's Response:
Hi Linda, We are happy to hear everything was well received. Can't wait to help you again with flowers!
Beautiful bouquet and excellent service-will definitely use this floral service again!!
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Florist Response:
Hi Kim, So pleased to hear you are happy with our service and flowers. Looking forward to working for you again. Thank you!
This is the best place to order flowers from. Excellent work and people.
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Florist's Response:
We appreciate you! Thank you for your business.
The staff at Metcalfes is always friendly and helpful, great attention to detail! We will return to order floral gifts and more from their great company!
Metcalfe’s met my every holiday wish! The woodsy arrangement with red cardinals is gorgeous—my family loves it. And the deliverer followed my directions precisely. I will definitely order more arrangements from Metcalfe’s Floral Studio!
It was very easy to order and no problems. Florist was helpful and delivery was on time. Just a suggestion: when flowers are leaving you should take a picture of the finished arrangement and include it in the email that says flowers delivered. I never know what I have sent. Thank you!
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Florist's Response:
Happy to hear the arrangement was well received. Thank you for the wonderful order! Happy Holidays!
Very easy to use website and the photos of the arrangements are true to what gets delivered
Very Satisfactory
----Florist's response:
Thank you! We appreciate your business.
Metcalfes did an outstanding job on the floral arrangements for our Twigs Client Appreciation Party! Will absolutely order again!!
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Florist's Response:
Maggie, thank you so much for calling on us to create those large and spectacular arrangements for your party. Our customers are the best!
Excellent product & service
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Florist's Response:
Gerald, thank you for the kind words. We appreciate your business!
Called in from Montana and am very pleased with the service, the price and the adorable amaryllis in a sweater. Recipient loved it.
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Florist Response:
We're glad to hear the recipient loved the amaryllis. They are so adorable for the holiday. Thank you for allowing us to serve you on this order!
From what I heard, the arrangement was Beautiful and a fast delivery. Thank you so much. All the way from Sacramento, California. Stephen A.
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Florist's Response:
Stephen, good to hear they loved the arrangement. Call on us anytime. We love creating beautiful flowers!
The bouquet was beautiful. My only complaint was it was delivered a day early.
timely delivery, but i felt like the size delivered wasn’t what is shown on the website - that might just be my own perception!
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Florist's Response:
Hi Brittany, Thanks for the feedback. Our regular vase was out of stock, so we used the larger size cube vase. All the flowers for this price size were included in the arrangement. Thank you for ordering with us! Happy Thanksgiving!
My brother-in-law loved the arrangement. Bright and cheery for a get well bouquet. Had to change the delivery date twice, was treated very well when I made these changes.
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Florist's Response:
Thank you so much for the compliment. We are here to help, and a date change was ok with us. Glad to hear he loved the flowers!
The arrangement was beautiful. I was impressed at how quickly it was delivered. And the recipient was thrilled with it.
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Florist Response:
Thank you so much for the order! Always great to hear the arrangement was well received.
Fantastic service and beautiful arrangementents!
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Florist's Response:
Awe, thank you so much! WE appreciate you!
The flowers were stunning! I would definitely order from Metcalfe's again.
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Florist's Response:
Happy to hear you loved the flowers! Thank you for ordering with us.
Thank you so much Metcalfe floral staff for making such beautiful arrangement at the last minute to surprise my daughter at her Madison debut of the opera Solame. She absolutely loved it❤️
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Florist's Response:
Lisa, I'm delighted to hear she loved the arrangement. I am sure it helped lead to a successful debut night at the opera knowing you were with her in this way. Thank you for calling on us!
My 95 year old grandmother just LOVED the bouquet that was delivered to her. She was amazed by the beauty of the blooms and the quality of the vase. Thank you for taking excellent care of her. Great delivery service. I will definitely utilize Metcalfe's Floral Studio in the future.
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Florist Response:
The bowl of joy arrangement is one of our top sellers. It was a delight to make an extra special one for her 95th birthday. Happy to hear she loved it. Thank you for the nice order!
Diane at Metcalfe's had done a beautiful job on my sister's wedding flowers a year ago, so she was the first one I contacted for my wedding! It was very easy working with her over phone and email--she doesn't need much to run with (I had a few colors but don't much about flowers) and she created absolutely beautiful bouquets and corsages/boutonniers. Plus, they delivered right to the church! Stress free and you know you're in good hands. We got several comments about how pretty our flowers were at the wedding and looking back at the photos I love them even more! Thanks, Diane!
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Florist's Response:
Hi Aryn, I'm so happy to hear you loved the flowers. It was fun working with you and creating the flowers for your wedding.
No, flowers were not fresh. I paid for a deluxe and I feel they gave the regular one. If , what we got was the version of the deluxe, I can’t imagine how the regular one would look like. :(
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Florist Response:
Hi Judith, Sorry to hear about this order. Upon reaching out, we haven't heard back from you regarding this order. I do see in the notes that the full value was included in the arrangement.
Flowers in the image are beautiful. I was confused by the emails saying my delivery had been rescheduled for 2 days later and then I received another message saying it was delivered today instead of yesterday. I am assuming it was actually delivered today.
Wonderful experience!! Great help, and beautiful arrangement! Couldn't been happier! Will definetly order again! Thank You
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Florist's Response:
Jane, So happy to hear you both loved the sunflower arrangement and balloons. Glad we can be of service. Thank you for taking the time writing a nice review!
I was very please with Metcalfe's. The lady on the phone was wonderful and helpful. I was also very pleased with a picture and confirmation of what I sent. I've never seen this before, meaning a picture and address of where and to whom it was sent. I would HIGHLY recommend this shop.
I couldn’t have asked for better service. The flower arrangement was beautiful and they arrived to my sister within an hour or two. My sister loved them! Many many Thanks ☺️!
Five stars ++++++
Very helpful from the ordering.process through delivery!
The gentleman that delivered the flowers even helped carry in the groceries.!
Look no further for a floral arrangement.
Fresh flowers, and excellent service!
A HUGE thank you!
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Florist's Response:
Hi Jamie, We appreciate the kind words. We care deeply about our customers and work for you to have the best experience. I'll pass along the review to everyone. Thank you!
I personally did not like it. I told her exactly what flowers I wanted and it only had other things added. It was not even put together professionally. I am use to sendicks in mke(They don’t even stock nonpremium flowers). Their florist arrangements are amazing in there grocery stores. And I’m satisfied customer not coming back.
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Florist's Response:
Julie, We're so sorry to hear the flowers fell short of your expectations. Certainly not the norm here for us or what we're noted for. I'm going to send out another arrangement for Sophie and refund your money. Best wishes, Metcalfe's Floral Studio Staff.
I asked for fast delivery and that was done. The bouquet I chose had 3 levels of cost; I chose the lowest price. I got a thank you with a photo. I was pleased, even though it was not exactly as pictured. That was probably the higher priced one. The important thing is the recipient was happy with the flowers delivered. Ordering and payment was easy. Thank you.
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Florist's Response:
Happy to hear the recipient was thrilled with her flowers. Thank you for ordering with us!
Flowers were for my daughter and son - in - law's 14 wedding anniversary. They were thrilled and the flowers were beautiful - thank you.
BB
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Florist's Response:
Thank you for the review! So happy they loved the flowers. We look forward to hearing from you again.
Loved speaking with Shannon.She walked me through the process. We decided on a double orchid. She texted me a picture of the finished product and it was exactly what I had in mind. Great experience and friendly, complete service. Many thanks, Betty Horn
The flowers were beautiful, the vase was unique. Thank you for doing such excellent work. You are my favorite florist and did not disappoint!
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Florist's Response:
Renee, it was a pleasure creating a lovely arrangement for you. Thank you for being a loyal fan!
Gorgeous bouquet and excellent service. Flowers were just what we ordered and delivered on time, with a call ahead to make sure someone was at home. Thanks for helping us make someone's day a little brighter!
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Florist's Response:
Kevin, Thank you for the great review. Happy to assist making someone's day brighter!
I called and spoke to Diane, she made up a beautiful arrangement of succulents and it was delivered within 3 hours. Will definitely use this store again.
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Florist's Response:
Thank you so much Gail! It was a pleasure filling this order for you.
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Thank you for the beautiful arrangement. You helped make this a very beautiful celebration of love today!
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Florist's Response:
Hello Margie, Happy to hear the flowers made the celebration more memorable. We appreciate you taking the time to review our work.
The arrangement you created is beautiful and our friend who received it commented how much the flowers perked her up after surgery.
Working with Metcalfe's and Diane was excellent, they were able to accommodate my requests and put together an absolutely beautiful arrangement that my wife adored. They were communicative and friendly throughout this process and every other time that I've worked with them!
Flowers and service excellent as usual. I should have requested a lower sized vase to use it as a table centerpiece. Just a bit too high for some people to talk over.
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Florist's Response
Hi Kathleen, Thank you for the nice review. I'll pass along your compliment to Connie on her quick thinking.
Arrangement was beautiful and arrived right on time! Recipient was thrilled.
Flowers were perfect, great quality. The delivery was early and I was very appreciative. Thank you!
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Florist's Response:
Linda, Thank you for the nice review. Glad to hear everything was perfect!
Excellent product & service
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Florist Response:
Gerald, Happy to hear all is well. Thank you for your order!
I have bought bouquets from Metcalfe’s for years, and every time, I simply ask them to make something beautiful and wild and lively and they outdo themselves every time. The results are just stunning!
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Florist Response:
Hi Peter, Always wonderful to hear from you. You're repeat business and thoughtful words make our day!
Blue flowers were addded by request. Lovely!
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Florist's Response:
Karen, it was so nice of you to let us know everything was lovely. Thank you for ordering with us!
Mom was thrilled.
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Florist's Response:
Thank you for letting us know your Mom was thrilled with the flowers! We appreciate the order!
What a wonderful job the fine humans at Metcalfe's did with the funeral wreath and spray of flowers this weekend at our friend's celebration of life. The florist picked the perfect bright flowers, got the dimensions of our urn (and even had me send a photo). I was so very impressed with the professionalism of Metcalfe's floral team.
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Florist's Response:
Mark, Thank you for coming to us for this special order! Happy to hear the flowers brought comfort during this difficult time.
Beautiful, simple, and delicate
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Florist's Response:
Hi Lisa, Thank you for the kind words. Happy to hear your experience with us was the best.
Metcalfe's is awesome!! Great place to order flowers, unique and good prices.
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Florist's Response:
Ealish, It's so lovely to hear your rave review. Thank you for thinking of us when you needed flowers sent.
She was so happily surprised at the beautiful arrangement and delicious chocolates that arrived yesterday. Metcalfe did an excellent job notifying her regarding the delivery. The flowers were fresh, bright and a nice size. Will certainly use Metcalfe again!
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Florist's Response:
Amy, Thank you so much for the wonderful review. It was a pleasure creating this special design for Allie. Looking forward to hearing from you in the future.
The florists at Metalfe's are amazing to work with and always comes up with fresh ideas. I've used them as my primary florist for the past 12 years and have never been disappointed!
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Florist's response:
It was so nice to see you Kim! Thank you for the kind words and flower orders!
Very flexible and quick! The floral arrangement was beautiful and like the photo! I was blown away! It was very easy to have this surprise delivered from across the country! Thank you so much!
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Florist's Response:
Carmen, Thank you! It was our pleasure helping you with this floral gift. Call on us anytime.
Beautifully arranged & presented, Wonderful bouquet for anniversary
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Florist's Response:
Happy to hear it was perfect for your anniversary. Thank you for ordering with us!
Lovely floral arrangement. I often go with “designers choice” because I trust their creativity and experience.
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Florist's response:
Hi Beth, It was a pleasure creating these flowers for your friend on her birthday. Thank you
Best place to order and have flowers delivered to UW Madison students! Convenient, reasonably priced, friendly service, beautiful bouquet.
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Florist's Response:
It was our pleasure creating the flowers for your daughter. Thank you for ordering with us and the wonderful review!
My daughter absolutely loved her latest delivery from Metcalfe's - and now I get to take credit as the best mom ever!
Thanks to Diane and her team for always delivering the prettiest, freshest, longest-lasting flowers in Madison.
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Florist's Response:
Hi Denise, Wow! Such a nice review. Always love making something special for your daughter. Happy Easter!
Flowers were beautiful, my granddaughter loved them. Excellent service.
Arrangement is beautiful unfortunately the card wasn't included
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Florist's Response:
Jaleesa, Sorry to hear the card was missing. I'll look into what happened and give you a call.
Not happy at all, she had to put the arrangement back together when it arrived due to damage in transit, was missing water, and the flowers are all dead now on Friday 3/18, I may not order again from you. These should have lasted a week or more like last time
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Florist's Response:
Jim, Thank you for bringing this to my attention. I'm so sorry there was a delivery mishap. Another arrangement is on it's way with delivery by myself personally. We appreciate you!
Each floral design I've received or had delivered has been just perfect!! Beautiful, soul uplifting bouquets each time!!
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Florist's Response:
Nadine, Thank you for the kind review. We love what we do.
The funeral spray was beautiful for my Aunt's funeral. All the flowers I asked for in the spray. Thank-you so much!
Florist's Response:
Thank you for letting us take part in your tribute to your Aunt. Happy to hear it was well received.
I was delighted by the yellow tulip bouquet you prepared and delivered to my sister’s house right after she got home from the hospital! Your employees could not have been more helpful. I always enjoy stopping at Metcalfe’s when I’m in Madison. Thank you very much for your help on this special order!
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Florist's Response:
Thank you Kathryn for the kind words. I'll let our staff know how much you appreciated their help and design.
I ordered the Best Blooms since I had no preference on design. It was created stunningly beautiful and everything I hoped. Special delivery instructions were followed and the recipient thrilled! Reasonably priced. I will definitely order from Metcalfe's Floral Studio in the future!
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Florist's Response:
Thank you for calling on us to send flowers. We appreciate you!
Thank you so much! Everything was fantastic!
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Florist's Response:
Hi Lillian, Thank you for the nice accolades!
Diane and her staff are always so wonderful to work with. She has a real artistic touch that makes her bouquets amazing, whether they be balloons or flowers. I highly recommend Metcalfe's Floral Department.
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Florist's Response:
Hi Cindy, It was nice to hear from you! We're looking forward to providing you with flowers every week. Thank you!
Diane very carefully worked with me over five phone calls for an order I was placing for a 96-year-old friend in New York. She went over and above duty, and even sent me a photograph of the final project. This was a complicated order and she was outstanding. From beginning to end.
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Florist's Response:
Hi Lisa, It was a pleasure working with you on this order. Always here to help with suggestions for this special occasion. Thank you for calling on us.
Beautiful arrangement, excellent communication, great price!
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Florist's Response:
Rocio, Thank you for choosing us to send condolences. Glad to hear all was well received.
Beautiful arrangement! Thank you!
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Florist's Response:
Joell, It was a fun arrangement to create. Thank you for the nice order!
Beautiful arrangement!
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Florist's Response:
Happy to hear the arrangement was a hit. Thank you so much for ordering with us!
Very polite and excellent customer service.
Outside of the wonderful selection of flowers the customer service is awesome!
Diane and her team never disappoints with floral arrangements and time of delivery.
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Florist's Response:
We so enjoy working for you! I appreciate your kind words and I'll share this with the team. Happy New Year and many more!
The lady that handles the floral area is so good at her profession and so helpful in getting the flowers selected for pickup! She makes the process so easy and that is why I return regularly! The flower selections are lovely and varied, so no problem satisfying this customer!!
Great service and arrangement as beautiful as pictured on website.
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Florist's Response:
Thank you Molly for the nice review. So happy to hear everyone loved our flowers and service. Merry Christmas!
We live out of state and did our best to find a florist with good ratings. We believed the reviews and ratings that were posted. However, in the end, we were completely disappointed in the product that was produced. Our relative sent us a picture of the arrangement that was received. It barely resembled the one that we had selected online and it was a complete disappointment for 99.00 arrangement. The flowers were lacking in amount and the roses that were in the arrangement were completely opened/ready to be discarded. My husband called to express our disappointment only to be told that nothing could be done. There was no offer pf compensation for us or the recipient of the flowers. This is terrible customer service and not a professional way to run a business.
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Florist's Response:
Hello Marissa, I'm sorry to hear we failed to interpret your wishes in sending the appropriate floral gift. It's not the norm here of what we do or are noted for. I'll happily refund the order and send Kathy a new bouquet on Monday.
Lovely flowers every time. Super easy ordering process. Love the 'Designers Choice' option - economical and always a fun surprise!
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Florist's Response:
Hi Rebecca, Loved the review! Thank you for your nice order and allowing us to create something special.
You all do the best job there, I love your store/ floral department. Beautiful job, thank you!!! Highly recommend.
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Florist's Response:
Thank you for the nice order! So happy to hear you love our shop!
Beautiful flowers and very friendly service. Thank you!!
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Florist's Response:
Angela, happy to hear you loved our service and flowers. We appreciate the business!
My mother loved this floral arrangement for her 94th Birthday. There were so many red rosed in the arrangement. It exceeded my expectations. Although at 9 am on a Sunday, the floral shop was not officially staff, a worker near the potting area was very helpful, found my order and provided a box so we could easily transport the flowers to my Mother's home. Great service in every way. Thank you!
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Florist's Response:
Hi Kathleen, So happy to hear your Mother loved the arrangement and our florals. We love our customers! Thank you for your business.
My order was taken with efficiency and she was Very Pleasant! I am excited for my friend to receive her floral gift today!
Excellent Floral Department!
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Florist’s Response:
Thank you Nancy for the kind review. We appreciate your business!
Flowers were beautiful (very close to as they were pictured) and also delivered very timely. Would definitely order again!
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Florist's Response:
Hi Ellen, Thank you for ordering with us! So happy to hear it was a hit!
Upgraded to the deluxe version of this piece, but have to say, I expected more of the floral design. The darkish greens/browns in photo were a nice contrast to brighter flowers, but there were none in delivered floral piece. The pumpkin vase was very nice and the delivery time was exactly as I requested.
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Florist's Response:
Hello Christine, Sorry to hear on the arrangement part. We had to make a couple substitutions based on our availability, but rest assured the design was filled to the order amount. I'll discuss this with my staff. Thank you for ordering with us.
Beautiful arrangement and fantastic service.
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Florist's Response:
Thank you so much for taking the time to comment. Happy everyone loved the flowers and service. Much appreciated.
Sent for my daughter's birthday and she absolutely LOVES white daisies, so the florist was kind enough to swap out some of the other flowers to add in some daisies instead. Picture my daughter sent was very pretty and she was thrilled (the most important part)!
I will be ordering from here again!
Floral arrangement was beautiful!
My daughter loved it.
The person at the floral department is exceptional. She is professional, friendly, knowledgeable and accommodating. I live in a different state and order flowers multiple times per year. You can always count on beautiful flowers arriving on time. I can not thank her enough.
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Florist's Response:
Hi Tom, It's always a pleasure to help you celebrate your family here in Wisconsin. Thank you for your business. Diane
Lovely bouquet. Very pleased. Will continue to use their shop.
Metcalfe's floral is absolutely phenominal! Best service of any company or brand I've worked with in the last 20 years!
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Florist's Response:
Hi Chris, Thank you so much for the wonderful accolades! We love what we do and our customers!
The flowers are absolutely gorgeous!! Thank you.
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Florist's Response:
Hello Betty, So glad to hear you loved the flower and they were received well.
The arrangement was beautiful and my dad loved getting flowers for Father’s Day!
Beautiful arrangement and timely delivery.
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Florist's Response:
Hi Elaine, Thank you for the great order! Glad to hear it was received well.
Absolutely beautiful bouquet at a reasonable price!
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Florsit Response:
Marc, So glad to hear you loved the flowers. Thank you for calling on us!
Great flower arrangement!!! Great service!!!
It’s very pretty. I like the wide range of flowers and colors.
Beautiful flowers and delivery was right on time. Well done!
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Florist Response:
Corey, Thank you for the nice review! Happy to hear the flowers were well received.
The flowers delivered looked nothing like what was ordered. Hi
Beautiful flowers, reasonable prices and excellent service.
Metcalfe’s Floral produces the most consistently fresh, original and beautiful arrangements in town. It is my go to floral shop when I want to surprise someone with something special!
My mom loved the arrangement. Simple and sweet! Metcalfe’s always does a wonderful job!,
Selected the designer's choice, and the recipient of the flowers sent me a picture of a really lovely arrangement. She was delighted. Well done, would order from this florist again.
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Florist's Response:
Christine, So happy to hear the flowers were well received. We appreciate your business! Many thanks!
Gorgeous once again. My granddaughter loved them.
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Florist Response:
Hi Beverly, We are so happy to hear your granddaughter loved her flowers. Thank you for calling on us!
Ordered same day and delivery was fast! Beautiful arrangement looked just like photo. Thank you...will use again!
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Florist's Response:
Hi Lori, It was a pleasure to help you with this order. Happy to hear you loved our service and flowers. Thank you!
Beautiful display and delivered on a Sunday afternoon. Would highly recommend.
This is the second time I've ordered from Metcalfe's and I seriously could not be more pleased. Unique and BEAUTIFUL. This time I selected "Designer's Choice" for my daughter's opening night at UW Madison--Sonnets for an Old Century--and they filled the arrangement with vintage flowers. Lovely! I will never send flowers in Madison from any other location.
Flowers were delivered as pictured in the time frame I requested even though it was same day delivery! I appreciate my last minute order being accommodated into their schedule and the arrangement was gorgeous! Will order again!
The flowers were beautiful and delivered on time. They listened carefully to what I asked for the only downside was it was very expensive.
I called the floral department at 2:50 pm Tuesday, 4/13/21 with a request that a floral arrangement be delivered to a coworker by 4:00 pm the same day. I had only 3 minutes to place my order.
I didn’t catch the name of the young-sounding woman who took and fulfilled my order — but she deserves a gold medal, a blue ribbon, a giant trophy, and a raise!!
She efficiently and professionally determined what I needed, gave me options, and processed everything — all accurately, cheerfully, and within my tiny three-minute window. What impressed me so much was that she heard my time urgency and my unusually short-notice order and, instead of panicking, rose to these challenges with an extraordinary “can do” attitude. She is a total star!
Sincerely,
Anne DiPrima, Psy.D.
annediprima@gmail.com
The picture does not do it justice. It was an arrangement for a First communion nine year old and it was perfect in its color and simplicity.
I want to Express my appreciation for the wonderful service and the beautiful flower arrangement you delivered for me to a family member in the hospital. I will definitely use your business again in the future. I was very pleased and will recomend you to my family and friends!!
Great Flowers. My son and his family enjoyed the flowers. They were fresh and very colorful.
Great delivery. Wonderful Florist to work with. Good comunication and follow up also.
They tried very hard to deliver the flowers even when the recipient didn’t answer, they called me and I think I talked with Christina? But they were SUPER friendly and thoughtful and professional and I felt great about everything. They were delivered perfectly and I’m very happy!
It was the first time I ordered from here and I'm beyond pleased. They arrived on time and were beautiful. Thanks again, Beverly
This is by far the best florist I have ever used. Arrangement was spectacular and flowers were so fresh that they still look as beautiful as the day they arrived. I ordered short notice and they were so accommodating and helpful!
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Florist's Response:
Hi Nancy, Thank you so much for the great recognition. We love what we do here and our customers are tops!
The flowers we ordered were fresh, beautifully arranged, as ordered, and on time. Thank you! :)
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Florist's Response:
Hi Keri, We are so happy you loved our service and flowers. Thank you!
Very good quality cut flowers, and delivered as 'new' stems that will open over a multi day period, giving maximum enjoyment. Treatments and instructions are provided that ensure the stems will last.
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Florist's Response:
HI Christine, Thank you for the nice review. We appreciate your business and thoughts!
It was perfect!
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Florist's Response:
Thank you for shopping with us! Glad to hear they loved it.
We wanted to buy our friend a bouquet and asked to make sure they leave out lilies because they’re poisonous to cats. They went out of their way to research all of the flowers included in our selection and made modifications. Thank you for the wonderful service!
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Florist's Response:
Hi Emma, We're happy to accommodate your requests. Pet's are an important part of the family. Thank you for calling on us!
Lovely "Lavender Spring" arrangement! Early morning delivery was perfect. So easy to order online. Great communication. Thank you!
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Florist's Response:
Awe, thank you! You're wonderful!
Very nice arrangement delivered on schedule. All at a good price.
Awesomely helpful! Thanks a ton.
Beautiful arrangement. Recipient very pleased
What a wonderful person to work with! Beautiful flowers designed and prompt same day delivery. It made my daughter's day with her new baby.
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Florist’s Response:
Awesome news! Thank you for the nice order!
I wanted my little sister to have flowers delivered on her special day and Metcalfe’s delivery was prompt and professional and the bouquet was lovely - even better than the website photo. Thank you for helping me celebrate my sister!
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Florist response:
Thank you for allowing us to help celebrate your Sister on her Birthday. We love what we do.
My mom loved this unique bouquet for Women's Day! The team at Metcalfe's Floral Studio were so kind in helping me put together a last-minute order for delivery. They made the process easy and stress-free, and delivered the bouquet very quickly. Thank you for making my mom's day! :)
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Florist's Response:
Thank you for relying on us! We are so happy everyone loved the flowers!
Beautiful blooms! Definitely worth the price
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Florist's Response:
Thank you for ordering with us!
Beautiful and very fresh!
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Florist's Response:
Thank you for letting us know you loved the springy flowers! We appreciate the business.
Beautiful flowers! Brings spring and hope!
Being from out-of-town, MetCafes did everything we asked for a timely delivering to a recent funeral. They even sent a picture of the actual bouquet that was to be sent. Appreciate the great service.
My spouse makes frequent trips to the UW Cancer Center from Green Bay. I usually am able to come along but this time had to work. Staying in a hotel room for 3 days alone is not pleasant. I decided to have Metcalfes deliver flowers to the next-door hotel to her. She was pleasantly surprised and made her stay a little better! Thanks, Metcalfes and Diane S.
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Florist’s Response:
Sandra, pleased to hear it brightened her stay while in Madison. Thank you for calling on us!
She loved it. It was “Spring” in a vase.
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Florist's Response:
Ann, This time of year we have so many new flowers in season we can't help ourselves but to design up some spring in the middle of winter. Glad to hear the flowers were a hit.
My daughter--a student at UW--loved this arrangement. It's larger than it looks! Just gorgeous.
I also very much appreciated the ease-of-use Metcalfe's website provides. It's much cleaner, clearer and more organized than others in the area. It made ordering flowers from a distance very easy. Highly recommend!!
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Florist's Response:
Rebecca, We are happy you found us online and loved out website. Thank you for the nice order!
Designer I spoke to was very helpful. Sent me picture of what she created & offered to make any changes. I was pleased with what I saw. Best was my friend thought it was beautiful arrangement!
The arrangement was stunning and so much more than what this photo depicts. The recipient was pleasantly surprised and said the fragrant is wonderfully intoxicating. Thank you for delivering such a beautiful arrangement!
I had to order flowers for someone who lives in Madison and Metcalfe's came highly recommended. The woman that I spoke with was extremely helpful -- and sent notes to the designer so that the arrangement would have the look that I wanted.
I was delighted to receive a notice telling me that the flowers had been delivered (and I also received a photo of the arrangement).
I would highly recommend using Metcalfe's for flowers!
Thank you for your great customer service and for your beautiful flowers.
The plant was delivered as pictured! It was a good experience!
The flowers gave the person joy and enjoyment at a time needed.
Thank you for the wonderful work you do to make that happen.
My wife loved it! Thanks again!
The flowers were pretty, but only 6 flowers for $91? We had 8 people each give around $10 to contribute and they felt that it was skimpy for the money. But, it was very pretty.
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Florist's Response:
Hi Lori, I understand your concern since we used tropical flowers. They are high end flowers with a high end price so it adds up fast when using them with there foliage a big container and my design fee. I'm happy to hear they were pretty and well received.
I was really impressed with the assistance over the phone. Since I do not live in Wisconsin and wanted to send flowers and a treat to a relative, I felt fully appreciated for calling to place an order. The order was delivered and to my and my relatives satisfaction.
Thank you for your wonderful service!
Pam Blake
Flowers were beautiful. All of the roses bloomed nicely. The greens around the roses really complimented them.
Great job. My girlfriend loved her Valentine’s Day gift!
When we picked up the flowers at about 7 PM on Saturday, 2/13/21, the roses were all almost fully opened. I expect they will not last long. Lee McCann, c228-6657
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Florist's Response:
Hi Lee, I'll give you a call to discuss the care of your flowers. Playa blanca roses open fully because of there high petal count.
Whether you call, stop in, or order online, you can always count on getting excellent service. This time I ordered the Designer's Choice, and the arrangement was BEAUTIFUL! They are talented, pay special attention to detail, and they use quality flowers. Shop local, it's the best way to shop!
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Florist's Response:
Mary Jo, we are so thankful for your continued business! We look forward to seeing you again.
The arrangement arrived as scheduled and was even more beautiful than I had hoped (the recipient sent me pictures). It was very easy to order on-line from out of state, and the communication was great. I received emails after I placed the order, and again after it was delivered. Highly recommend!
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Florist Response:
Catherine, so happy you found us and your shopping experience was wonderful. Glad to hear Polly loved her flowers.
Easy to order, informed me when substitutions were made. Appreciated being notified when and if it was delivered. Most florists never let you know when deliveries are made. Thank you. Nice variety of choices. Customer service is a plus. Bonnie
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Florist Response:
Hi Bonnie, Thank you for choosing us to send flowers to Sylvia and the nice comments. We love what we do!
Metcalfe's never disappoints! The arrangement was beautiful - fresh flowers and timely service. Thank you Metcalfe's for your fantastic service.
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Florist Response:
Mary, Thank you for the wonderful comments and your business. We appreciate you!
Great sadness during this pandemic is that we cannot visit our loved-ones in hospital. So, we don't know whether, or not, the flowers were as beautiful as we hoped. I can't tell how big or small the arrangement is based on this photo.
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Florist Response:
Hello Ann, I assure you we made the arrangement to the size listed and with the flowers shown. We always get in touch with our customers if anything changes for approval. We appreciate your inquiry.
Very easy ordering online; recipient said the flowers were beautiful. Super nice that I received an email telling me the flowers had just been delivered. Overall, a great experience! Would definitely order through Metcalfe's again.
Thanks again!!! You all did an excellent job... everyone is happyyyy!!
Beautiful arrangement, gift receiver very pleased
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Happy to hear the flowers were a hit! Thank you for your kind words.
Looks great, smells great! They arrived on time and as advertised. They helped brighten a friend's day.
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Thank you for your nice review. Happy to hear they brightened her day.
The arrangement is beautiful and nice and fresh. It looks just like the picture. I did go for the highest priced version of it though. Not sure how the “base” price version would compare.
The arrangement was gorgeous and exactly as advertised! Delivery was timely and mom loved them!
Florists' Response:
Elizabeth, thank you for the nice complement. We're so happy you loved the arrangement. Happy Holidays!
My mom loved the arrangement!
Prompt, no hassle delivery
My friends loved the arrangement.
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Florist response:
Thank you for the nice order Belle! Happy to hear the flowers were well received.
Wonderful place for getting beautiful flowers and it is so easy to communicate.
I was very, very pleased with the bouquet you created. I had asked for a specific color to be used in the bouquet if possible and the designer did add it. Thank you very much.
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Florist Response:
Christine, I was happy to include your color choice and so glad to her it was well received. Happy holidays!
Very attentive to the order and delivery of the flowers
Bouquet was lovely and Metcalfe's went the extra mile to deliver it the same day I ordered it.
Thank you so much.
The flowers were beautiful and the delivery was unbelievably fast! I am not from the area and so I was very please with how easy the service was!
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Florist response:
Amanda, So nice to hear how happy you were with our service. It's an honor to help you with your floral need.
Metcalfe's Floral Studio did a fabulous job arranging super fresh, super beautiful flowers. They hand delivered their beautiful arrangement promptly. I couldn't be happier!
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Florist Response:
Amber, thank you for the nice comments. We truly appreciate your business. Happy holidays!
The bouquet I ordered for my parents for Thanksgiving was beautiful! My mom loved it! And really quick delivery, in time for the holiday. Thank you!
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Florist response:
So happy to hear your Mom loved the flowers. Thank you for ordering with us! Happy Holidays!
Excellent job flowers were beautiful mother love them thank you so much. I'm so sorry for Ashley's problems
Florists' Response:
Thank you for ordering with us! So happy she loved the flowers.
I was so impressed by the quick communication and kindness with the flower delivery. Thank you for a wonderful product!
The lilies were quite closed and I hope they open! For a deluxe bouquet, there weren't very many roses either.
Florists' Response:
Patricia, so happy were were able to help you on your concern with a good outcome. We appreciate your business!
Such a beautiful bouquet. It is even prettier in person. The delivery was great, extremely fast. You might want to add a note when you purchase about good delivery times though!
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Florist Response:
Susan, We are so happy you loved the arrangement and our service. Thank you for the order!
My grandma said they are beautiful. Thank you so much.
I placed an online order for a Designers Choice bouquet. The flowers were beautiful, fresh, and very colorful, The vase was a darling pitcher with a bee on it.. Delivery went smoothly and happened the day after I ordered at no additional charge. My friend loved them and that is what counts. Excellent customer service!
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Florist Response:
Hi Jeanne, It was my pleasure filling this order for you. Thank you for ordering with us!
Super easy online ordering system and next day delivery was prompt! Flowers looked beautiful.
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Review response:
Hi Laura, Thank you for ordering with us! Glad to hear your experience with us was easy.
I didn't end up getting the floral arrangement that I first had ordered. The recipient's roommates have cats and she was afraid the cat's would eat the arrangement. I called Metcalfes back and they so graciously made a wonderful gluten free basket of goodies. They were so kind and didn't seem to be bothered by all my calls and questions.
Being out of town I have only shopped at Metcalfes twice and both times I have found it superior to the other markets in Madison. If Metcalfes was on the East Coast, Wegmans and Metcalfes would battle it out for the best grocery store in the East!
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Florist Response:
Barbara, We were happy to help you make the change in your order and everyone was pleased with the gift. Thanks for relying on us again for your floral gifts!
They were awesome as usual ! I’ve used Metcalfe’s floral for years, I’ve never been disappointed, thank you so much !
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Florist response:
Karen, Thank you for sending us such a nice review! You can always count on us to help select the right gift for the occasion. I'll let our staff now of your delight.
Thank you so much! I was so impressed at how quickly you delivered this arrangement only a couple hours after I placed it. It meant a lot to the person who received it.
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Florist response:
I'm so happy to hear everyone loved our service and flowers. You made my day!
Ordered flowers for my brother and sister and law to celebrate their new baby. Did same day delivery to be delivered in the hospital. Got a confirmation email that they were delivered but then never heard anything from my family. Called them and found out that the flowers never got there!!! So upsetting.
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Florist Response:
Teresa, So sorry for the mishap with your order. Certainly not our best and rare happenstance for us, but hope we have taken care of you the best way with this occurance.
Ordered a small vase of flowers for a rather early pickup on a Saturday morning. The selection made by the florist was very well done, and the recipient definitely enjoyed her birthday present! Thank you Metcalfe's!
beautiful flowers and great service/speedy delivery
Delivered on time. Appreciated the status updates. Nice to see how Metcalfe's usual customer focus and high quality standards are reflected in its floral operation.
I got this bouquet for a good friend's birthday and it was GORGEOUS! Great job, Metcalfe's :)
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Florist Response:
So happy everyone loved the flowers! Thank you for ordering with us!
Beautiful flowers! Great delivery service!
Will use your store in the future. Thank you!
Florists' Response:
Thank you so much for your nice review Marcy. We love what we do!
Al was perfect. I will use you again. THANK YOU!!!
Florists' Response:
We are so happy you loved the flowers! We appreciate your business.
They are beautiful and loved by the person who received them.
Thank you for getting them there and making her day.
Jo
Florists' Response:
Awe, we happy she loved the flowers! Thank you for your nice order.
BEAUTIFUL ARANGEMENT ,DELIVER ON TIME
Florists' Response:
We appreciate your ordering with us! Happy to hear it was a hit.
Wonderful! Thank you!!
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Florist's Response:
We are happy you chose us! Thanks!
The photo on the website is an accurate representation of what I ordered. The bouquet looked great. I was very pleased.
Florists' Response:
Thank you MacKenzie for the nice order. Glad to hear it was just what you wanted.
Beautiful flowers delivered as promised! The delivered bouquet looked very similar to the picture on Metcalfe's website. Blooms were fresh and bright - a lovely gift at a very reasonable price point! I would definitely order again.
Not exactly as pictured but acceptable.
It was easy to order what I wanted, and the delivery was decent, but could have been better. They sent the flowers in a cab. Never heard of that before. Still though, the flowers made it when they said they would be there, so decent job!
Such a bright, unique arrangement...truly artistic- it took 10 seconds on the site to say “YES! That’s perfect!”
I'm very pleased with my entire ordering experience. The website was easy to use. The delivered flowers look like what I ordered. They arrived on time. I will order from Metcalfe's again!
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Florist Response:
So happy to hear everyone was impressed with the vase arrangement and service. We love what we do and our customers!
Beautiful arrangement. I bought the deluxe size w/ flowers added. My friend sent me a pic, just lovely. Thank you!
Florists' Response:
We are so pleased the arrangement was a hit. Thank you for the kind review and ordering with us!
After realizing I unintentionally ordered a a boutonnière, I frantically called the floral studio the morning my order was to be delivered. Zero hassle, zero stress, and a casual phone call is all I needed to alter my order which was made on a pre paid card with a zero remaining balance after the purchase. The lady was so nice. I will continue using Metcalfes for as long as I stay in Madison, WI.
Florist's Response:
Erik, thank you for the kind review. It was a pleasure helping you send the right gift. Hope Tobi is enjoying her floral gift.
Could have looked more like this picture.
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Florist's Response:
Donna, I'm sorry to hear our arrangement didn't quite meet your expectations. I'll give you a call to see what I can do to make it right. Thank you for your response.
The bouquet was lovely. Thank you.
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Florist's Response:
We're so happy you loved the arrangement. Thank you for the kind words.
It was a very beautiful bouquet. I was expecting some more bloomed flowers however my mother-in-law really liked the bouquet. So thank you again for providing such a wonderful service.
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Florist Response:
Hi Charles, Thank you for your feedback. So glad to hear she loved the arrangement. With tighter blooms she will be able to watch them open and enjoy the arrangement for many days to come. We appreciate your order with us.
They were so helpful and delivered exactly what we wanted. The flowers were beautiful and the woman working was extremely kind, definitely will be buying again! Thank you!
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Florist Response:
Haley, I'm so happy you had a great experience with us. We love what we do and our customers!
Diane was personally invested in making a wonderful experience for my niece who is getting married. The bouquet was exceptionally beautiful -- so much thoughtful care was given to the arrangement -- just magical! My niece and I are very very happy! Thank you!
Anita
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Florist's Response:
Anita, Thank you for the wonderful review. It was a pleasure working for you and meeting your niece.
The flowers were perfect!
It was a beautiful bouquet. However multiple stems were broken. And one of the daisies was missing almost 1/2 of their petals. Just a little disappointing seeing as how it was for someone else.
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Florist Response:
Hi Mariah, I'm sorry to hear your flowers did not arrive in perfect condition. I'd like to talk with you to hear what condition they arrived in so I can talk with our delivery people. Let's make this right.
Metcalfe's Floral always delivers premium quality arrangements. It's fun to make someone's day a little brighter and with Metcalfe's help, it's easy! I highly recommend using Metcalfe's Floral for all your floral needs.
Beautiful flowers but they died in 3 days. Thought I’d be getting something that last longer for the price I paid. Won’t come here again
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Florist response:
Damian, I was surprised and sorry to hear your roses didn't last more than 3 days. I hope the arrangement I sent today will make up for the first and bring you back to our shop. We appreciate your business.
Updated Review:
They did bring me a nice replacement boutique which lasted longer than the original order. Very beautiful. Appreciate the customer service
Perfect! I live abroad and only order from them. Always beautiful arrangements and exactly how I’ve requested them.
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Florist Response:
Mairin, Thank you for your kind review and being a great customer!
Loved it! Very thoughtfully arranged and the personalized note was carefully written. Delivery person was very friendly and all around lovely experience! Thank you!!
Shopped at this store for more than 20 years. Just used the floral department. Ordered the day before Valentines day. Delivered early the next day. The flowers looked great. I am very happy with my purchase. Dont think I'll use anyone else from now on.
Beautiful arrangement and good communication
Ordered these for my wife’s birthday on Tuesday. Today, 2 days later, I stopped by her office to see them. I ordered the Fly Away with balloon and paid for Deluxe. I was not impressed. Very sparse. There were some nice sized flowers, but the roses weren’t open on the side and looked like they probably wouldn’t since they looked like they were already on the decline. The other flowers on the side were closed and very small. I’m getting to the point where I now have no confidence in the Madison flower industry and feel like looking for something else to send my wife since we’ve had this experience at multiple florists in town.
*Update* After discussing our issues with Diane at Metcalfe’s I am revising my review to 4 Stars for their customer service and her effort to resolve our situation. She was very thorough in finding out why we were disappointed and genuinely offered to try and make things right. I will definitely be ordering again from them in the future. Thank you Diane!
The florists did a wonderful job and it was such a fun delight for my friend (the recipient of the flowers). I told the florist to make the arrangement warm, fun, and upscale and they hit the nail on the head. It was a gorgeous arrangement, glad I trusted this team!!
Ordering online was seamless and the bouquet even more beautiful than pictured. I've had such mixed experiences with other florists over the years, but the two gift orders from Metcalfe's have been beyond my expectations. Thank you!
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Florist's Response:
Nancy, Thank you so much for the wonderful comments. We love what we do and are so thankful you loved them as well.
Great service and wonderful arrangements
Easy to order and they arrived within the time frame with note I submitted. Excellent work!
Delightful Flowers and Amazing Customer Service!
I would recommend Metcalfe's Floral Studio as the best place in Madison and Middleton to order flowers from. Thank You!
Beautiful and timely. Thank you.
Great service wife loves the flowers
I am so pleased with the service and the beautiful arrangement! I live three states and 6 hrs away...my daughter is a student at the university. Things are stressful this time of year and I wanted to send a little pick me up. The arrangement was delivered and in her dorm room two hours after placing the order. I will definitely use Metcalfe’s Floral Studio again. Thank you very much for helping brighten my daughters day.
The arrangement was perfect, the birthday girl loved it! I always use your floral department!
The flower arrangement was beautiful, loved by the recipient and delivered on the requested date!
Some of the filler flowers weren't as fresh as could have been. Colors were amazing though.
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Florist's Response:
Hello Tatum
I'm sorry to hear you thought our flowers we not fresh. We take pride in using the freshest flowers for each arrangement. I'd like to call to discuss and hear what didn't meet your standards, then help in meeting your expectations. Thank you for reaching out.
This arrangement was fabulous. They didn't have the pink snapdragons and substituted pink roses. Beautiful! The floral manager communicated this to me and sent me a photo of the finished arrangement. I will definitely use Metcalfe's in the future.
The flowers were beautiful! Same day delivery too. Thank you for helping make my sister’s day!
very easy to order online and excellent quality and speed of service
The flowers looked great and the delivery happened on time as desired !
Great pricing too!,,
The flowers that were in the vase were pretty. For the price there definitely should have been more especially since there weren’t many roses. Kind of disappointed
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Hello Benjamin, I'm sorry to hear you were not satisfied with the arrangement. I see we filled the order according to the stem count recipe plus added an extra rose. We take great pride in every order we send out so that you are 100% satisfied. I'll give you a call so we can discuss. Thank you for contacting us.
The flowers were delivered on time -- and from the photograph my niece sent me, they looked even prettier than I expected.
Thank you so much!
Anita