444 Reviews
Beautiful flowers for my daughter's birthday!!
Thank you for delivering a beautiful deluxe bouquet. It was unique and we appreciate the extra effort to make it special!
Great web site, easy to navigate. Service was excellent.
A beautiful bouquet that looked just like the one on the website. Delivery was great too.
Lovely flower arrangement, delivered in great condition and on time. The recipient loved the deluxe Bowl of Joy. Thank you Mercer Island Florist!
Love ordering from Mercer Island Florist because I know that what I ordered from a picture will look beautiful and just what I expected.
Great delivery and follow up
I’m in the UK and ordered the bouquet for my daughter in law in Mercer Island and she was really pleased with it. Many thanks.
I ordered flowers for a new colleague that lives on Mercer Island. I had no idea who to use. These folks sent a lovely arrangement and my new teammate was quite impressed. Thank you!
As is always the case, Mercer Island Designers always exceed expectations. This was for a 50th Wedding Anniversary and the flowers, not entireley as beautiful in the picture as in reality were remarkable and in the color palatte favored by my wife. These guys totally rock and their quality is uniformly reliable, no matter the occasion.
The flowers and the service were amazing!
I was pleasantly surprised at just how beautiful this orchid arrangement was. Healthy, soft and snow white blooms. Stunning! Thank you MI Florist!
Outstanding arrangement. Very happy mother.
Made a dear friend happy!
The flowers I ordered were hand-delivered to my cousin who lives in a Senior Residence Center on the date that I requested. They were beautifully arranged and exactly what I ordered. My cousin was very pleased with her gift and the way it was delivered. Thank you for going above and beyond to create a wonderful experience for my cousin’s birthday.
I spoke over the phone with a lovely lady and even as the time for them to close shop had passed she took the time to assure me that my order would come out great. After a very disappointing experience with 1-800-flowers the extra reassurance is exactly what I needed to be able to send my friend a sympathy bouquet all the way from California. THANKS A MILLION!
The Bowl of Sunshine arrived at my friend’s door fresh and as beautiful as the picture shows. Very good service! Thank you.
The flowers were nice but didn’t really look like the picture - it was mostly white with a small bit of green and colorful flowers. I expected it to be much more colorful (like the photo) than nearly all white, especially having upgraded the size. Still a great arrangement, just not what I expected!
My daughter-in-law loved them and they really brightened her day. Thank you!
I had this delivered as a hostess gift last night. When I arrived the flowers were shockingly scant and small for the price I paid, especially since I upgraded to deluxe. I was embarrassed and disappointed I had gifted this arrangement
The design was not professional and you didn’t use the colors I requested. You didn’t send me a picture after the bouquet was completed like I requested. I paid over $177.00 for this.
She loved them! Thank you
Thank you for delivering the flowers on time,
My wife loved her Valentine’s Day roses. Thank you!
Flowers were on time and a big hit with the wife
The flowers sent looked very different from the picture on the website. A lot of greenery with few flowers. The majority of the arrangement was green and it was not pretty. I was very disappointed as this was for my grandmother's birthday.
Easy ordering, fast delivery, beautiful flowers.
The flower bouquet I ordered was gorgeous and exactly as described and shown. I will definitely be returning as a customer. Thank you!
These arrangements never disappoint.
Beautiful flowers, made my daughter smile!!
Very disappointed!!! The flowers delivered was totally different from the pattern displayed here! Never expected this and will never order flowers from this florist again !!!
Nice work, beautiful arrangement!
Delivered a beautiful arrangement to our family member to celebrate a job well done. Ordering
online was a breeze, the delivery instructions were followed to the letter and they were absolutely exquisite and such a lovely surprise. Will use Mercer Island Florist again for all my needs on MI
As usual Mercer Island florist blew me away. I always order from them when I can (delivery area availablity) Every single time their flowers are amazing. They are classy and beautiful and are like no other florists around. Thank you for being my go to florists.
Great experience! Very professional and caring! I placed an order online for delivery and needed to update the message on the card after the payment had already gone through. I called and they answered quickly and were able to change the message manually over the phone. I also received a confirmation email with the new message right after the call. The day before delivery, they ran out of one of the types of flowers in my arrangement, but they called to let me know that they would fill the order to value and add a few extra flowers as well.
The flowers were very easy to order on the website. They arrived on time and are as beautiful as the picture showed!
The recipients of our flower gift are very pleased with the beautiful arrangement you put together.
Thank you very much, Simon
Website was easy to navigate and the delivery took place faster than I expected.
Thank you for your amazing service
Arrangement colors & smell were great. Delivery person was prompt & very nice. Thanks for the special gift.
I am thrilled with the service Mercer Island Florist provided. I ordered flowers for my friend's birthday. They arrived exactly when they sad they would. The flower arrangement was even more stunning than the picture shown on the website. Five stars, couldn't recommend more! Thank you so much:)
You executed an order with very short notice and personalized the delivery to my sister who was on her way to a surgery. Thank you!
Beautiful flowers and reliable service. I received a flower delivery from Mercer Island Florist in the middle of a snow storm and have used them ever since to send flowers to others.
My mother shared a picture of the arrangement that arrived and it didn’t appear very colorful. It also didn’t look like a deluxe version of the design that I ordered. I was underwhelmed and order from MI florist for my mother every year.
Delivery on time but item in real life was not yellow! And appeared much smaller in the picture m
The arrangement, "Simplicity," is exquisitely arranged. There are ten different kinds of flowers and foliage, including a beautifully scented lily. It is something very, very beautiful.
Gorgeous flowers and timely delivery. Will definitely be utilizing their services again!
I can always count on MI florist to knock it out of the park. They create beautiful and chic arrangements that have the wow factor. I love being a customer!
I wanted to send something to a friend whose husband passed away. Mercer Island Florist made it so easy. Their website was very easy to use and it was delivered without any problems.
I would definitely purchase from them again.
They were a fun birthday surprise for someone special! The payment and delivery were seamless too, it was so nice to set it up and trust that they would be delivered on time.
Our friend was very pleased with the arrangement.
The flowers arrived at my daughters home and they are absolutely beautiful. She was so touched and it helped to light up her day.
Jo
They were delivered on time. We did not see them as they were a gift. We were told the arrangement was beautiful. Thanks
Mercer Island florist is always reliable and they provide the best service. The delivery of this bouquet to our 100 year old Gigi was made timely because they read my special request. Thank you! She loved the arrangement!
Delivered exactly what i asked for, on-time, and they loved it! Thank you!
I couldn't be more pleased with this beautiful arrangement. Included a variety of flowers and greens to accent the bouquet. Thanks.
This was a very lovely Valentine's bouquet. Delivery was perfect and the recipient was very, very happy with the bouquet. I will definitely be using Mercer Island Florist in the future, thank you again.
Beautiful bouquet! Very nicely done. Delivery person was very nice, as well, and it arrived at a very timely hour on a very busy day for them.
Thank you!
Lovely arrangement and timely delivery.
Great quality and service. I would recomend "Mercer Island Florist" any time.
Thanks a lot for your amazing job!
I can always count on Mercer Island Florist to deliver beautiful arrangements!
It's me first experience with Mercer Island florist but I'm very satisfied with their work. I'm highly recommend this business.
Beautiful flowers and they were delivered so quickly! thank you!
Wonderful easy online ordering process...delivered to my friend as scheduled. Looked lovely.
Thank you!
Thank you for your service
It was excellent.
The recipient phoned the day of delivery and repeated multiple times how beautiful the arrangement was.
Thank you for offering such an elegantly simple, white flower focused presentation. In this case it was the perfect choice to offer consolation to a grieving friend.
It's always been a pleasure interacting with your staff during phone orders, and this online order was seamless. Thank you for making the process so easy.
I've been a customer of Mercer Island for many years now; and some time ago I had one isolated case of an order that was never delivered.
Accidents happen, but for Christmas this year, just in case, I requested a confirmation of delivery and...not only did I receive an e-mailed notification, I received a personal phone call too.
Now THAT'S really service above and beyond!
Timely delivery and beautiful arrangement! Thank you!!
Right on time. Beautiful arrangement!
My mom's 85th birthday at Sunrise Assisted Living was better than ever because of these beautiful flowers. Everyone loved them. The vase was beautiful too. We are still enjoying them. I will be ordering holiday flowers next. Thank you!
I had requested a photo be texted to me prior to delivery, which did not happen. The recipient did message me to say the flowers were beautiful. But would have been nice to know that what I ordered was what was actually delivered.
My daughter really was pleased with the flower arrangement. Thank-you !!
The beautiful arrangement was delivered Sunday. They thought is was wonderful!
Always the prettiest arrangements! Thank you so much!
Great experience. My girlfriend loved the gift and it was delivered to her work within 3 hrs of me placing the order. Will definitely use M.I. Florist again.
They delivered the wrong bouquet with someone else's condolences about a family death message to my friend when it was supposed to be for her happy 50th birthday.
Thank you for delivering flowers on time and they are beautiful.
Great service and beautiful flowers
While I didn't see the flowers I ordered as a gift, I saw a photo. They were beautiful... even better than the sample photo I ordered from.
I always thought flowers was purdy. Mmmm, mmmm…
I ordered the arrangement late in the evening after hours. I intended to call to verify the order was received the following day but didn’t have time. It was a pleasant surprise to learn from the recipient the flowers were as pretty as pictured online and the online process worked smoothly!
I picked out this arrangement for my mom’s 60th birthday. I live in New York & I wanted to make her feel special even though I couldn’t be with her to celebrate. It was a success!! She loved the flowers. They arrived just like the picture- very true to presentation with vibrant colors. Thank you MI Florist for helping with this birthday surprise!!
Too much yellow and not enough purple as shown.
The florist did an amazing job. So beautiful and have outlasted all the other flowers, even ones that we received after those!
I am so appreciative that Mercer Island Florist was able to deliver on Sunday and their communication was excellent. However, I am disappointed with the look of the arrangement that was sent as it was not as attractive as the photo. The white orchids were replaced with green and red orchids and ferns were used at the bottom instead of the attractive leaves in the picture.
The recipient loved her flower arrangement, however when she sent me a picture I was a bit disappointed. I had put in the special instructions to have a brightly colored arrangement of dahlias. Her arrangement had one dahlia. The other flowers in the arrangement were pretty, but just not what I had asked for. Regardless, it made her day even more special to get her flowers, so it was a win.
This florist’s website is super easy to use and fast. I sent a flower arrangement to a work friend who lost his father. The flowers were delivered on time, no issues. And they were gorgeous! Thank you, Mercer Island Florist!!
Always do a nice job. Very easy to do business with.
beautiful arrangement, easily ordered and delivered on time. Effortless experience!
It was great they called to be sure someone would be home so the flowers were not left out in the heat. Beautiful arrangement.
Absolutely perfect! This beautiful bouquet arrived right before my friends left to go to their wedding
Recipient loved the arrangement. Very colorful and cheery. Thanks.
The designers choice floral arrangement for my sister was stunning; the perfect combination of elegant & cheerful. There was an excellent balance of colors, top-shelf flowers, & statement pieces included in the arrangement. Thank you Mercer Island Florist for once again exceeding my expectations.
I have always loved the Mercer Island Flower store. I knew right away that my friend "McBurney" who had graduated and was a teacher now deserved flowers from your store! We both would talk about becoming a teacher but it took us years to do it! She is a teacher now and I am on my way. The flowers were STUNNING! Not only did the roses look fresh picked but the arrangement was so BEAUTIFUL! I will ALWAYS order from you. I live in Bellevue but always come to you! THANK YOU!!!! Nancy Ulrich West Mercer Elementary.
Good price, good service, great arrangement and fresh flowers.
The flowers were purchased as a gift. They arrived on time and were perfect. The arrangement was beautiful. Thank you.
Beyond expectations!!!! Beautiful thank you !!
It was easy to order and delivered on time. Notification for delivery was great. I will use them again.
Beautiful bouquet and delivered on day and time as promised! My daughter couldn't have been happier on her birthday!
I have always been happy with you guys except this time. When I picked up the bouquet the young lady got the flowers from the counter (not sure how long they had been sitting out). I was in a rush so didn’t really look at them but when I got home realized they were quite wilted. I had no choice but to bring wilted flowers as a gift for a friend. Not ideal to say the least!
Great customer service and gorgeous product!
As always, the most beautiful flower arrangement! Thank you!!
Unacceptably tiny for the price
Flowers were beautiful and arrived when promised! Very pleased!
Thank you for the beautiful flower arrangement you delivered. It’s nice to deal with a local florist who can accommodate your needs and deliver in a timely fashion. I will definitely use you again as needed. Keep up the good service. Thanks again.
I've ordered flowers for my mother multiple times from Mercer Island Florist and she is always overjoyed with the arrangement. Great service and beautiful flowers. Only wish I lived close enough to enjoy.
Thank you Mercer Island Florist. I sent this arrangement (the 2nd size up) and it turned out very beautiful. The recipient loved it and I appreciated the ease of ordering and the fast same day delivery. Great service!
This was my first time ordering from Mercer Island Florist and they absolutely blew me away with exceptional customer service and high quality product. Not only did they accommodate a same-day turn around (in fact, within a couple of hours of placing my order the recipient had their flowers), but they contacted me to discuss the particular flowers and container. When I saw a photo of the arrangement from my friend, I could not believe how beautiful it was! I would highly recommend working with Mercer Island Flowers!
Very fast delivery and beautiful flowers!
Once again a lovely arrangement was delivered to my daughter. It far exceeded my expectations and she was thrilled to receive the lovely display! Mercer Island Florist consistently delivers the highest quality and service.
I ordered a deluxe bouquet and got a standard. It was embarrassing to give as a gift. Extremely overpriced.
Amazing presentation and quality. Will continue to go to Mercer Island Florist for flower options.
Amazing presentation and quality
Beautiful flowers - excellent service and care.
Thank you, MI Florist. You folks are the best!!
Doesn't quite look as good as this photo. I paid for the Premium and expected more.
Absolutely gorgeous arrangement delivered to my friend. She absolutely loves it.
Beautiful flowers and excellent service! My mother loves her bouquet!
Flowers were beautiful and delivered same day. Thank you!
My mom loved her arrangement. It arrived early and was gorgeous. Thank you so much!
The flowers were so beautiful and original. If you want an arrangement that is not your run of mill design, you will not be disappointed. Thank you , my sister was thrilled with the arrangement.
Wonderful arrangement for the price, looks like the picture on the site, flowers were all in very good condition, and delivery occurred early in the day so the birthday girl could enjoy them!
The flowers were amazing!
There is no way to go wrong with Mercer Island Florist!
thanks for making my parents 65 wedding anniversary great! the roses were awesome!
Beautiful flowers delivered on time !
Outstanding service thank you
I had these delivered to a friend, I did not see the final product but the process to order was extremely easy, I was able to deliver the next day and they sent a confirmation email when the delivery was made. I will use this florist again for my flower delivery needs in the area.
Lovely bouquet and delivered quickly - thank you!
Florist went above and beyond my expectations, great customer service!!
Thank you for the prompt and convenient online service. The variety and quality of arrangements is excellent. The recipients always rave and appreciate the beautiful flowers!
Very impressed! Valentines day flowers delivered on time in the middle of a snow storm! Would highly recommend.
If I could give more stars, I would.
Fantastic flowers and excellent customer service. Saturday was snowing, the shop's busiest day of the year (day before Valentine's Day) and the day my flowers were to be delivered (I had pre-ordered weeks ago). I called the shop, advising that no one would be able to get up the steep slope to our house at the end of the cul-de-sac. With no complaints, they rescheduled the delivery to Wednesday.
They have always been awesome folks to work with and this is just another example.
Thank you!
Excellent flower arrangement. My beautiful and caring wife enjoyed it. Thanks again
Like usual, awesome, beautiful design, and great and friendly service. Thank you very much!!!
Mercer Island Florist delivers again with a beautiful bouquet of flowers for my mom for Mother’s Day. Loved being able to shop local and provide some beautiful flowers to celebrate the special day.
Beautiful bouquet and thank you for delivery it during a snow storm! My uncle and aunt were very touched and impressed with the customer service.
A beautiful and fragrant bouquet, really much better than i anticipated. AND delivered as promised during a historic snowstorm.
Just excellent work!! Thank You!
Flowers delivered on time, again. I always count on Mercer Island Florist to deliver beautiful flowers, consistently.
Fantastic. The staff was very helpful and it was delivered on time.
Beautiful flowers! Excellent service! Thank you, thank you!
My flower experience with MI florist was perfect! Ordered some flowers to be delivered for my friends birthday. They were delivered on a Saturday to her before 11am. She LOVED them and felt so special. Would defiantly order again!
I ordered this for my Wife Birthday, Both my Wife and i were blown away with how perfect the Gift Set was. The company called me up after the order was placed and were super helpful in customizing the order to include all the things my Wife would like. The order was delivered the next day and was beautifully arranged, I will decently be calling "Mercer Island Florist" for any future orders/occasions
Beautiful! Just as pictured. Fast delivery.
Was responsive to my needs to change a date on my delivery. Thank you. Recipient wasn't blow away but they are hard to please. I should have spent more.
Ordered from Ireland for delivery to daughter on Mercer Island. Arrived per schedule and bouquet was excellent quality. Put a smile on my daughter’s face.
Top notch service and product.
The flowers look lovely. Thank you
The vase is very different from the picture so that was a change.
Thank you for the delivery.
I had a wonderful experience! The staff was very helpful and had a great delivery experience! Thanks for everything!
I inadvertently gave MI Florist the wrong address and a non-functional contact number, but they diligently attempted to get the delivery correct all afternoon. Once I found out what had happened and got in touch with them, they delivered a replacement bouquet the next day, free of charge! Great service! THank you so much MI FLorist - that was above and beyond!
I have gotten calls from family who were able to see the arrangement - raves! Thank you!
Mercer Island Florist was so easy to access online and their website was intuitive. I called their shop and got an answering machine so I hopped online to see what was there. Very easy to see bouquet samples (with upgrade options) and easy to send a note along with it. I would use them again.
Thanks. :)
Charlene received her bouquet of flowers and said they were gorgeous!
I missed the same day delivery and asked if they could still be delivered the same day. Thank you so much for delivering her bouquet the same day!
Mercer Island Florist is the best!
Thank you for your awesome service.
A beautiful and elegant bouquet for my elegant friend. A perfect complement to her beautiful home. Thank you for your prompt delivery.
It was surprisingly easy to order these online even though Mercer Island Florist is a brick and mortar store. I am trying to support small businesses and so grateful when they make it easy.
My mom was so pleased with the simplicity and elegance of the bouquet of coral roses that she received on her birthday. I will definitely use Mercer Island florist again for future events.
Many thanks for the lovely tulips. Much appreciated by the recipient although we ordered them 7800 miles away!
Beautiful flowers ordered the morning needed and arrived in perfect time. The birthday girl was ecstatic. Thank you for the beautiful arrangement and great service.
Always the most beautiful bouquets in the area.
This is my go to for flowers for my mother in law. I always receive a photo of them and they exceed the photos on the internet, and have always been delivered safely. The staff is helpful, recommend!
I ordered a bouquet for my Mother's 78th birthday. When they arrived, I knew that it must have been the wrong order. I emailed and Jenna sent out a new bouquet immediately. Mercer Island Florist really does care about making sure the customer and recipient are smiling.. They love to brighten our day!
Having no knowledge of any local florist in the Seattle/Mercer Island area I took a leap of faith with Mercer Island Florist. Nothing better than FABULOUS for this florist. Delivery, communication, and floral arrangement were all top quality. The recepient was thrilled and the photos she sent of the arrangement were proof of a great florist.
It was a dream working with you and she loved her flowers. What a first class operation. I loved the letting you used for the card, too. Happy Holidays.
Your phone update was unexpected but showed me that your emphasis is on customer service.
My brother sent me a photo of the flowers only but he loved it so that makes me very appreciative of the quality of your products.
I am so glad that I chose a local business to deliver my Xmas present. Wishing you and your staff a wonderful holiday and safe prosperous New Year. Maria
Delivered on time and beautiful.
A lovely, festive arrangement along with a wonderful candle delivered to a special friend on her birthday! We saw it right in the center of her holiday table as we celebrated over a FaceTime call!
MI Floral is my go to florist! I can always count on a special arrangement that is unique!
Always a pleasure working with this company!
This bouquet was ordered for my cousin who just lost her Mother. It was important that it was beautiful and would convey her Mother's love continually surrounding her.
My cousin loved them and felt the love.
Thank you so much for the care you gave.
Sincerely, Kathy in San Diego
A good friend in Bellevue created her own marathon-length mountain hike, with lots of elevation shifts, completing it in just over 8 hours. This tremendous effort required a very special acknowledgement which the Mercer Island Florist folks delivered in style! The tired hiker loved the beautiful “holiday cheer” arrangement with all its extras—and some caramels too! A wonderful celebration to give and to receive!!
Delivered on time, flowers were fresh and the arrangement exceeded expectations.
It is always difficult to order a floral arrangement online, praying it arrives looking decent for the amount you paid.
When I order from Mercer Island Florist that concern vanishes. Every arrangement is beautiful and definitely worth the price paid! Thank you for never disappointing!
CM
Florida
Thanksgiving flowers were gorgeous! Made the table so festive! Thank you!
They did a great job at last minute notice the day before Thanksgiving.
Delivery was tricky and they didn't give up until they delivered it. I really appreciated that effort and would definitely use them again.
Thank you so much! My parents loved the surprise succulent for my mother’s birthday and their anniversary. She said it was “the perfect gift”. They’re hard people to shop for, so this gift of life and beauty fit perfectly in their home.
Someone ordered this bouquet as a gift for me. It was the most gorgeous bouquet and lasted for nearly two weeks. Based on my experience I’ve subsequently ordered it twice for other people. I’m hoping they loved it as much as I did.
Ordered flowers for same day delivery and they were beautiful! Nicest staff ever- called to tell me about substitutions that needed to be made since I was asking for same day delivery, and I think the arrangement looked more beautiful! Very, very pleased and will definitely order again since so many family members live on Mercer Island and Bellevue.
I had a wonderful experience with Mercer Island Florist, I ordered an arrangement online to be delivered the next day. About an hour after I ordered I received a phone call from a very friendly woman explaining that they were out of calla lillies but she told me what they had that they could substitute. She was very helpful and extremely pleasant. I would highly recommend them and I would definitely use them again.
Great job - friendly service, very happy with them!
Flowers were lovely and delivered promptly. Very happy with purchase
You were able to accommodate my requests for delivery time. I really appreciate this. Thank you. Photo sent by recipient showed it be pretty much as pictured. It was lovely.
I’ve ordered from Mercer Island Florist many times. They are extremely reliable. If they don’t have a fresh enough flower that’s shown in the online example photo of your bouquet, they will call you and ask about a substitution, just for that one type of flower. They have always delivered on time. They truly make customer service and satisfaction top priority.
I had these delivered to my sister in law and the photos she sent are absolutely gorgeous! Thank you for making her birthday bouquet so cheerful!
The arrangement was larger and even more elegant than what was advertised. Delivery was on time as well.
Overall, a great experience.
Your website was easy to follow. I loved that we could see the arrangements before ordering. Even though you substituted some flowers, the arrangement was still so beautiful! Thank you so much!
The ordering process was simple and the arrangement was beautiful!
Picture wasn’t an accurate representation of the arrangement, which was spindly and somewhat sparse.
Terrific bouquet delivered right on time!
The arrangement was lovely, just felt a little less full for a deluxe version than I had hoped.
I sent this arrangement to my good friend for a milestone birthday. She absolutely loved it. Thank you for the beautiful work!
As always, Mercer Island Florist came through with flying colors! A beautiful arrangement that the recipient loved. Thank you to everyone at MI Florist for taking such good care of us!
Lot of husband points with the flowers.
Quick delivery. Reasonable prices. Called us to discuss options for replacements for certain flowers which was appreciated.
BEAUTIFUL arrangement! And they even rush delivered it for me. Everything was perfect.
Beautiful and great service
Loved the personal connection they have with each online order. Thank you.
Bought for our anniversary date. Wife very satisfied. She uses your company to send flowers to residents and patients where she works. Delivered on time and well arranged. Thanks.
I opted for the deluxe version. The container was a bit larger, but there weren't more plants used. It looked sparse and barren; not lush and abundant like the photo. The bamboo shoots were too tall and spindly looking. Disappointed.
Delivered on time and on a Sunday! Great service!
At 7am I purchased the deluxe “Bowl of Joy” and selected same day delivery to surprise my wife at work. And before noon, the flowers arrived. They were BEAUTIFUL!!!
Even prettier than the picture.... thank you
My aunt & uncle loved it and we all will recommend you to our relatives in Seattle.
Thank you!
My clients were delighted!
The florist called me in the morning to let me know they didn't have enough pink roses and could they substitute. I said sure that my sister really liked other colors more anyway. They put in an array of absolutely gorgeous multi-colored almost wild looking roses and my sister was delighted with them. I saw them when we video-chatted. They were perfect. FIVE stars.
Great experience! The flowers were delivered on time and looked beautiful.
Delivery was very prompt and professional. My daughter loved the beautiful flower arrangement. I will definitely use your service in future needs. Thank you!
Hi.
As usual, Mercer Island Florist delivered a high quality product with great care! I have worked with the team many times.
Excellent service and same day delivery. The flowers were BEAUTIFUL!!!
Your team is beyond exceptional from service to creative talent....plus the kindest and most thoughtful people. I’d never order flowers from anyone else!
The arrangement was simply stunning! I have been ordering flowers from M.I florist for 20 years now and have never been disappointed. Thank you for always taking so much care and thought.
As always beautiful arrangement made with so much love and care.
Beautiful flowers, arranged with care and creativity, and speedy delivery. No more could be asked
Thanks
A great first experience with MI Florist! I sent my parents flowers for their anniversary and picked them out on a Thursday. They were delivered the next day, early afternoon, fresh, full, and exactly like pictured. They even called me to let me know they had to switch a type of flower but it was the same color. Something I didn’t mind at all but thought it was nice that they called as some people may be picky about that sort of thing. My parents loved the flowers!
Thank you for excellent service.
And it looks awesome, and was the perfect gift.
I did the entire purchase on line and it was flawless! Was very pleased that the delivery was able to be made the next day.
The flowers that the Mercer Island Florist created for my sister's 50th Birthday Celebrations were excellent. They were delivered on time as promised and we are extremely pleased with the service.
Jennifer the owner is very polite and courteous and eager to help in any way.
We will definitely use them again in the future.
Thanks
Another spectacular order/delivery/arrangement from MI Florist for Father's Day this time
Come on! Order now!
These flowers were delivered before noon and I was notified of the delivery. The flowers looked fresh and the arrangement was basically as pictured (the recipient sent me a photo). I would definitely order through Mercer Island Florist again.
Mercer Island Florist delivered a beautiful arrangement in a timely manner. A dependable and quality business.
Long Stemmed Red Roses bouquet exceeded my expectations. The composition of flowers and their quality made the whole experience unforgettable.
Wonderful customer service and meet expectations
Great service. Called with update on plant availability and options
My grand daughter thought the flowers were pretty. Thank you!
The flowers were for my mom...she said they were absolutely beautiful! Very fresh and the peonies were gorgeous.
I ordered these for a friends wedding as I liked the white and red...but the photo she sent me of the ones she got are yellow and pink...beautiful but not what I thought I had ordered and not very wedding like.
Beautifully done. Ordered on line and was very happy with service and the flower arrangement.
Great flowers, delivered on time by nice people.
Sent an arrangement to my love. She was amazed yet again by your flowers. I can't be with her all the time cause of my career but you guys show her that I'm always there in spirit. Another homerun by your team!
The perfect gift...delivered perfectly! Thank you!!!!
They are talented florists and Jennifer is a ray of sunshine. Couldn’t be happier with the flowers and service.
Beautiful product, wonderful customer service. All around excellent experience.
I sent this bouquet in the photo with six roses and six tulips as shown, and the one that my friend received had half the quantity of roses. Half!!! And four tulips instead of six. I was very disappointed at the false advertisement on the web site. Customers order bouquets based on the photos and when the actual product gets delivered at half the size, I don’t know what one is supposed to think? Just cut down the number of flowers you see and imagine it as half when you order? I will not be a returning customer!
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Florist's Response:
Hi Justine! Thank you so much for your order! We reviewed your comments and found that there wasn't a discrepancy on our end. We created the "Fun & Flirty" arrangement as ordered at the value paid $49.95. What is pictured on the website is the Premium version at a higher price point and that is labeled in the description. It isn't a false advertisement, but I'm so sorry that you missed this detail and were expecting something different. What was sent was gorgeous and accurate for the value and we hope your recipient was pleased with your thoughtful gift! Should we have the pleasure of your business again, please call the shop and we will take great care of you! Wishing you all the best, Mercer Island Florist team
Fantastic and professional service! Sent two bouquets in two weeks to my mother on Mercer Island and they arrived just as ordered and are BEAUTIFUL! My mother has been so pleased! Thank you for your excellent service!
Mercer Island Florist called me as they were making the arrangement to advise me of the flowers they were substituting -- the substitutions were perfect and appropriate and the communication so appreciated.
The recipient loved the flowers, which were timely delivered and gorgeous.
Gold stars all around.
Mercer Island Florist is the best! They make absolutely lovely bouquets and work wonderfully with personal requests. This Mother's Day I placed my second order for my mother and MI Florist hit it out of the park.
My mother was so happy with her beautiful arrangement- thank you. Great service and very considerate in these difficult times.
I’ve only ordered once, and thus far I love working with Mercer Island Florist!
For years I used national flower-delivery services to place orders for friends and family. My family recently moved to the island, and this year I decided to give Mercer Island Florist a try for Mother’s Day. The flowers were gorgeous, and a slight snafu in the order was cleared up immediately, and personally, by the shop owner. Such great service and such kind people! I’ll definitely be ordering from this shop again. So happy to find a great local business for my flower delivery needs.
I was very pleased with my purchase for my daughter. The arrangement was what I saw pictured on the website. I was happy that I was informed about when they were delivered.
The flowers were very close to the photograph, were delivered on time and were lovely.
This company is professional and efficient. Have ordered numerous times and have had no problems. Website is easy to use with a simple checkout process. Would recommend this to friends and to you!
Ordered wrapped flowers for Mother's Day for delivery to the south end of Mercer Island. Also ordered the box of 24 sea salt caramels. Easy online ordering, delivery on time and as expected. Would definitely order from this local florist again and recommend to anyone for their flower delivery needs.
Great experience and great service! Colors and flowers were a bit different than the picture but were beautiful and my mother loved them!
Gorgeous arrangement with easy delivery on Mother's Day. It's hard to know what you'll really get when you order flowers from out of town, you can count on MI Florest to make something special. Thank you!
Thanks, Hagstroms! We know we can always depend on you to deliver a beautiful arrangement to Mom although we're far away. We never worry about quality with MI Florist.
Ordering was quick. The recipient loved it.
Thank you! My birthday flower order arrived on time; the flowers were lovely and my sister was delighted.
You always sends the freshest most beautiful blooms. Thank you for consistent quality and epic customer service.
Outstanding customer service
I highly recommend this florist
the staff very personable and efficient
The flower arrangement delivered was beautiful
Great Service with Fast Delivery and Happiness at the End, Will use the service again in the futur for sure.
Beautiful, fragrant flowers delivered right on time for my mother! Excellent service! Thank you so much! Darci Swanson
Fast service and the bouquet come out to be just as expected. Beautiful!! Highly recommended.
The flowers were stunning - thank you!
I ordered flowers for my friend’s birthday and they were very friendly and accommodating. They were delivered and my friend said they were beautiful!
Love having a local shop be able to deliver something to my cousins on the island
Online order placed in the evening, hand delivered the next day. The flowers were beautiful and surpassed expectations! Wish I could attach a photo to show them off!
Hi Mercer Island Florist,
I sent the bouquet to my Mother at Island House, so I can't comment on the flowers, except to say that my mother said they were beautiful!
I can say that I received verification from you that the bouquet had been delivered, and it was delivered on the correct day.
Thanks for your service, we always use you to send flowers to Mom.
Scott Batclay
It was so easy and wonderful working with Mercer Island Florist. I live in Minnesota and was sending flowers to my sister who lives on Mercer Island. It was so easy to select and purchase online and great communication via text alerts and email. Most importantly my sister said the flowers were gorgeous.
A few minutes after I placed my order online, Jennifer from Mercer Island Florist called to offer some additional choices for the arrangement based on what was fresh and beautiful that day. The result was a vibrant, stunning arrangement of tulips, hyacinths, and other spring flowers that met the highest standards I could have hoped for in a thank-you gift! I was sending flowers on behalf of a small group... the recipient loved them and sent a photo, and I’m pretty sure I’m now in charge of ordering flowers every time we need them. That’s okay: as long as the flowers are going somewhere that Mercer Island Florist delivers, I know that I’ll receive amazing customer service and gorgeous results. Thanks for brightening so many people’s day!
Lovely bouquet! Excellent service and delivery!
Exceptional customer service, friendly & helpful... there was a slight issue with my request & it was made right in less than 24 hrs. Now that is fantastic care & top notch service. Special about out to Jennifer!
Thank you for a beautiful job. The recipients were very happy with the bouquet.
My friend was very happy with the beautiful flowers from you
KUDOS to Mercer Island Florist who sent out an email to their customers letting us know they were open for business during this unprecedented time and following the COVID-19 guidelines for safety.
Flowers are such an important way of conveying best wishes/love/cheer to those we love...especially during this stay-at-home time. The flowers I ordered were beautiful and the recipient had a moment of joy in their day...THANK YOU Mercer Island Florist!
The Mercer Island Florist webpage is so easy it use for ordering flowers or plants for delivery. They were good in communicating their availability to make touchless deliveries during the CoVid period. They have a wonderful selection and the recipient is always so pleased with the beauty of the delivered arrangement.
So glad you're still open. Thank you for the lovely flowers!
As always Mercer Island Florist came through with an amazing arrangement for my parents, which I sent to add a bit of color and spring during this difficult time!!!
Beautiful, seasonal arrangement arrived to our friends to brighten their day during a very traumatic time for their family. Thank you!
I had a great, smooth, experience! Ordering online went smoothly and the website was well laid out. The flowers were delivered on time and looked great.
Thank you!
I was so pleased that Mercer Island Florist was able to send a beautiful bouquet to my 93 year old mother in law at her retirement home for Easter. It just made her so happy during such a difficult time when we can not see her. She had called me every day to say how much she loves to look at the flowers and smell them. Thank you Mercer Island Florist!!
wonderful, beautiful...she loved it. Thanks for being up and running during the Coronavirus!!
so nice to add some beauty to a friends day during this tough time!
My daughter and her family like your chocolates very much. They think they meet the French chocolates standard.
I am very happy that my Easter surprise worked this well. Thank you for the punctual delivery.
So I was not able to taste the chocolates myself, I still give you a 5 star rating.
Gorgeous bouquet, hand written note, and delivered on time!
Always so delighted with the service, the arrangement & the reaction of friends/family from their delivery!
Mercer Island Florist has once again exceeded my expectations! The planted basket I had them create for a dear friend's birthday is nothing short of spectacular! Such a pleasure to work with the staff. Thank you so much!
Great service. Person receiving loved it. But felt the extra costs for delivery were too high.
Was told that the flowers were lovely and liked that they could be delivered on a Sunday.
My daughter in law loved the arrangement. Thank you.
Ordered from a different state. Recipients loved, LOVED, the flowers. Would use again.
The flowers were absolutely amazing and perfect. Not only did they resemble the picture shown, but they also smelled great. Mercer Island Florist definitely has a customer for life for their perfect quality. Thank you!
Thank you for making my Mother-In-Law’s birthday beautiful!
Gift for my wife. She gushed and appreciated that y'all were up to transcribing my "racy" personal note as well. Thank you.
Wonderful arrangement and stellar customer service, even amidst the hectic Valentine's Day season - highly recommend!
Although the flowers were beautiful, I was somewhat disappointed in the size of the bouquet.
Beautiful arrangement, easy ordering, and prompt delivery!
A lovely, professional experience!
It was just OK for the price. We ordered several Christmas bouquets for family around Seattle and this one was not as attractive as the others.
Very friendly staff. Beautiful flowers. Supporting local is a great bonus. Same day delivery saved the day and made someone's week extra special.
I called with a special request, and Jennifer (owner) went out of her way to accommodate. She delivered in a big way, and I'll be a return customer.
I have no doubt the flowers were beautiful but the order was to be delivered on the 29th of December and it was delivered on the 22nd. The recipient of the flowers was leaving on vacation and would be away from the 23rd to the 28th. I was not happy to receive an email saying that they had been delivered early. I called ( and had to leave a message) to tell them that this is not the date agreed to and have not heard back from them. It has been a week!! I am Not a happy customer.
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Florist Response:
Greetings! We just had the pleasure of speaking to John to let him know that we will take great care to fix our mix-up; tomorrow we will be delivering a complimentary arrangement in your honor, and with our deepest regrets for our mistake. We take great pride in bringing happiness to both the receiver and the sender. With that in mind, we will DEFINITELY call the recipient tomorrow to make sure she will be home to enjoy her flowers for at least a week. Thank you for your direct feedback to us as we appreciate the opportunity to make up for any and all oversights. Wishing you the best of 2020! We will be sending a follow-up email tomorrow after the special arrangement has been delivered. All the best - the Mercer Island Florist team.
The staff at Mercer Island Florist is there to serve and provides that extra care you rarely receive anymore from a merchant. My mother recently moved to Mercer Island from the east coast and I'm thrilled to have a flower shop I trust to provide a dazzling presentation for her when I want to send a plant or flowers.
Don't hesitate to call them to let them know your preferences. They even texted me a picture of the plant before it was delivered. They are truly exceptional to deal with!
Always the best flowers, prompt delivery and happy recipients!
We love Mercer Island Florist here at Northwood Elementary School! The flowers are always gorgeous and we love supporting local. The staff member who received these flowers after her surgery said they were gorgeous. Ordering was quick and easy! We will definitely order again!
Professionalism and beauty all at one Mercer Island Florist! I wanted to send something special to a friend and Mercer Island Florist took time out to call me, tell me what they were creating, when it would be delivered and left a number for me to call with questions. I am extremely happy with the experience.
Beautiful flowers, specially arranged for the occasion, promptly delivered as promised. I totally recommend Mercer Island Florists!!!
Excellent customer service experience and beautiful arrangement. Thank you!
It was Saturday night andI had to get these flowers to my partner in time for birthday Sunday. I was 1000 miles away and didn't know any local florists. I tried 1800FLOWERS first but they couldn't deliver anything before Tuesday! Thank goodness, Bloomnation has access to local shop Mercer Island Florist and they made my partner's birthday the special event it deserved to be!
The flowers were beautiful and a wonderful accent to my mother in law's art opening. Thank you!
The item I ordered online for my best friend’s recent loss was not available however they did a wonderful job creating an alternate house plant arrangement that was quite lovely. The result was above my expectations and the personal attention I received from Christina was exemplary. My friends were very pleased with the arrangement as well. I will definitely do business with them again!
Thanks so much, the service was excellent!
Flowers are gorgeous, were delivered really fast.
Highly recommended!
Delivery was on time and the flowers were fresh and beautiful.
The arrangement was a designer choice and I would do it again. It was generous and elegant.
Beautiful arrangements for homecoming corsage and boutonnière. MI florist service was amazing also, I called 3 days prior and they were friendly and willing to add us to their list. They also delivered the corsage to our doorstep!
What a wonderful florist! Not only did my order get delivered on time, the florist left me a voicemail to let me know what flowers would be in the arrangement, what time they would be delivered, and to reassure me that they would help to make sure the birthday was very special (I had ordered online and not yet spoken to anyone). When I called to thank them I could hear genuine excitement in the florist's voice about delivering to a teacher and she concluded by saying,"I hope you don't mind-I upgraded a little." The arrangement was more beautiful than the picture! I will use this florist again!
The arrangement I ordered showed up even more beautiful than what’s pictured online ( I often encounter the opposite)! My friend was so delighted with how gorgeous they were. Jennifer had called to be sure it was alright to use a certain flower that wasn’t pictured (but a special one currently in season, dahlias!) and I loved that she checked with me first. Stellar service, impeccable arrangement! Thank you Mercer Island Florist!!
Great customer service@! Best florist I have ever used!
Thanks!
Beautiful arrangement of succulents! I can always rely on you for timely deliveries even when ordered the day of. Thank you!!
I live in the UK and ordered flowers for my sister-in-law who lives on Mercer Island. The website was clear and beautiful, the ordering process was straightforward and the flowers arrived on time and looked exactly like the picture.
Highly recommended.
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Florist response:
Dearest Jane, thank you for leaving such a thoughtful review! Our floral designers, delivery driver, and support staff will be so happy to read what you wrote. We are thrilled that you would recommend us; we love what we do and making the order-to-delivery process trustworthy and easy for loved ones across the pond brings us the greatest joy. We wish you the happiest of days to you and yours and thank you again for choosing us!
Beautiful arrangement and the roses opened beautifully.
The recipient was very pleased. Delivery on time.
Flowers we exactly like the pictures on-line, follow-up & delivery was excellent! I would def use this florist again!
Recipients were very happy with the boquet.
They really went above and beyond to deliver a gorgeous bouquet. Thank you so much!
the arrangement was fresh and beautiful!
Thank you< Jeannette Hanson
quick delivery. they loved the bouquet at a difficult time when they were suffering a great loss.
Flowers were sent as a get well gift. The recipient loved this arrangement! Thank you!
The delivery process was flawless and the order was incredible. I got great feedback from the person I sent the arrangement to that it was gorgeous. The experience was terrific.
OMG!!! Follow through was fantastic as my recipient whom I ordered flowers for was in ICU at the hospital where patients were unable to receive flowers. Every day I got an email with an update of the delivery date. I have ordered flowers multiple times from Mercer Island Florist, and am so pleased with the unique and beautiful flower arrangements.
Beautiful corsage. Ordered online late in the evening and picked it up the next day. Great, friendly service.
Beautiful and the folks at the shop were very nice and helpful.
The delivery was great, my daughter loved the arrangement, and she sent me a pic, beautiful!
Thank you!
I have no idea what actually got delivered. All I know is that I paid a small fortune and then received an email basically saying, sorry we are out of the flowers you ordered but don't worry we'll send something else and it will be great. haha... I'm sure whatever they sent is beautiful but I can't think of any type of business where this sort of thing would be considered acceptable at all. You sell me one thing, take my money, and give me something else? Again, I'm sure it's great, but for that much money to not get what I ordered?? I'm sure I'll use a different online service such as 1800Flowers or something next time.
Beautiful flowers. I can always count on Mercer Island Florist for a gorgeous and timely arrangement when I order it. For this specific item, many yellow blooms were subbed in (per the website notes, it makes sense if something is low on stock). I personally detest yellow with ridiculous passion, so if I'd known ahead of time, I would have changed the order to something else - this arrangement was chosen to match decor and now it totally clashes. In a different room, and for people who like yellow, it's a spectacular arrangement.
They did such an amazing job! After receiving a phone call that they didn't have Sunflowers because another vendor bought them all and they would replace with Gerber Daisies. Let them know the reason I ordered these was because they are my sister-in-laws favorite. It's her birthday. They told me not to worry, they would take care of it and it would be beautiful. Promise delivered, my sister-in-law loved them! She sent me pictures and they arrangement was even prettier than pictured. Thank you so much Mercer Island Florist for helping make my sister-in-laws birthday extra special!
Delivered as scheduled. Flower arrangement is beautiful. No complaint whatsoever. Good job. Will order again from your store. I recommend to everyone without hesitation or reservation.
Sent my parents flowers for their 50th anniversary from Atlanta, and you guys were awesome! Thanks so much for helping to make my parents big day a special one.
Attentive, amazing communication and an absolutely beautiful same-day bouquet!
Excellent and on time. Thanks!
First time using this florist. Excellent customer service. Delivered right on time. Will definitely use them again! Thank you!
Recipient says they are beautiful!
They were beautiful as always! The flowers were stunning and so colorful!
As always, a beautiful arrangement! This is one of my favorites, and always smells so beautiful. Thank you for always taking so much care with your arrangements! It shows!
Lovely flowers delivered with nice cards just as I requested! Beautiful! Recipients were thrilled
Beautiful arrangement. Thank you.
Ordered these beauties around 7am and they were delivered early afternoon the same day - scoring points with the Mother-in-law! Thank you all for making this easy and painless. Much appreciated.
It was so fun to surprise my husband with these flowers. He said they were beautiful and 7 + days later, they are still.
What a wonderful arrangement! My wife truly appreciated the thoughtful attention to detail.
Mercer Island Florist knocked it out of the park once again-just like they always do. Beautiful flowers made the birthday girl's day. Thank you so much.
My friend who received the delivery said the flowers were beautiful and the delivery service was really nice. I will use MI Florists again!
Thanks for your awesome service!
Very happy with how my flowers turned out. They called and said that they didn't have a couple of the flowers featured here but replaced them with some upgraded flowers. The recipient didn't know the difference and thanked me endlessly for the beautiful arrangement.
As always, beautiful flowers, beautifully arranged. Thank you!
the arrangement was quite beautiful and delivered with card as ordered. well done, and thank you.
I have had issues with the quality of flowers delivered to my girlfriend by an online florist. I contacted Mercer Island florist, and explained my dilemma and concerns. They were personable and charming, and genuinely interested in helping me. They provided me with fantastic customer service, and provided a phenomenal floral arrangement for my girlfriend that exceeded my expectations. They helped me set up a subscription, so I can have flowers delivered to my girlfriend on a regular basis. They have provided me with nothing but the best in product and service, and I look forward to having them take care of my floral needs in the future.
Stunning arrangements and handled with such purpose and care. Incredible customer service - high touch and classy. 10/10 recommend!
As a regular out-of-state customer with family on Mercer Island, I am always certain that Mercer Island Florist will create and deliver my long distance requests with that special "local" Mercer Island touch.
Everything turned out perfect! Thank you!
Just heard from my daughter in law says”they are beautiful” great business to work with. Very personable and friendly
Always amazing and reliable
Beautiful wreath in person, Mercer Island Florist is consistent, reliable, and always willing to go above and beyond.
Great arrangement and great service!
Easy to order!
The recipient said the arrangement was stunning!
Very pleased with Mercer Island Florist!
Very pretty flowers in this wristlet corsage and the stretchy pearl bracelet was a nice touch. I ordered online and was not disappointed. There were 3 levels to choose from which was a little confusing as there was no explanation as to what was included in the 3 different prices. I went with the middle thinking that was a good average.
Mercer Island Florist provided me the best service I have ever received! Not only was the quality of the arrangement superb, the staff determined that the recipient was out of town for a few days and rescheduled to delivery. Thank you Mercer Island Florist for your amazing service!
I have never had anything but a FIVE STAR experience with Mercer Island Florist. Have sent and received many arrangements and they are always special and beautiful. The boutonniere they made for my daughter's date for Homecoming is perfect. Thank you!
Nice job. Had to change flowers, but they called and sent a picture of what they were going to send.
I placed my order online at 5:00pm and the plantwas delivered the next day at 10:00am. The plant was beautiful. I really liked that I was sent notification that it was delivered and also a picture of it was sent to me.
Veru friendly and helpful! The whole process was super easy and delivery was quick!
She loved the arrangement . Thank you!
Very good experience! They went above and beyond my expectations.
She loved it!
But no lilies next time, she hates those.
Very easy to place the order and it is so nice to have delivery available within 1-2 days of placing the order...and on a Sunday!
Jacqueline has sent us a note.
She loved the flowers.
Thank you
Carla end Flávio
Thank you so much for the most gorgeous bouquet of flowers! They were breathtaking!
Communication was excellent. Since there were some flower substitutions I received a call to get approval. And the delivery was communicated immediately. I will use Mercer island florist again. That communication was very helpful. Thanks and the recipient loves the flowers.
As pictured, the flowers were perfect and my wife was thrilled. Thank you.
The flowers were amazing!
Informed of minor difference from the picture on the website. Timely delivery and email update about the delivery. Can't ask for more.
I live on the East Coast and wanted something special for my daughter-in-law's birthday in Washington State. I was excited about giving her a terrarium for her office because it would be a beautiful, no-fuss addition to her already jam-packed schedule. She LOVED it!! My only concern was that watering/care instructions were evidently not included with the delivery. I will most definitely use Mercer Island Florist again, in the future!
KM Jopson
Delaware
Excellent and professional service. Good communication, let me know when the flowers were delivered.
Thanks Mercer Island Florist- great communication and timely delivery. I appreciate the neighborhood feel of getting flowers from down the street.
The flowers were really gorgeous, more so than I expected. Lovely. Thank you.
The flowers were delivered as requested and very nice.
Mercer Island Florist is a top notch retail outlet for floral delivery. My ordered bouquet was beautiful and delivered with care. I was able to indicate where I wanted it to go on an online request and It was delivered to my exact specifications. The staff was professional and provided excellent customer service. Thank you Mercer Island Florist, I will definitely call on you again for my floral delivery needs.
This florist was awesome. They were friendly, professional, and helpful. I needed to change the delivery address and delivery date when my dad went into the hospital. The florist was understanding and made sure my needs were met.
I have used them before, and will continue to do so!
Mercer Island Florist is one of those amazing community gems! We are so lucky to have them on our island. Every bouquet, gift, or floral display that I have ever ordered from them is fresh, beautiful, and original. My most recent purchase was a delivery and it was perfect - sweet yellow roses alongside 'garnishes' that set off those flowers to perfection. My recipient loved them. Thank you so much Mercer Island Florist for helping me express my emotions, in such a lovely way, to the people I care about. ~Jennifer McLellan
I was disappointed in the arrangement that I received. I ordered the Deluxe version but there are only three red flowers in it. It came in a large jar-like vase and the stems were all too short, which means the flowers are jammed together, and the extra greenery should have been something soft like Gyp but they used hard-edged leafy branches that didn't work well with the arrangement and definitely didn't match the picture.
Thank you for a very good service and a lovely arrangement
She was thrilled, and said the flowers will hurry her recovery. Thank you. JG
Lovely arrangement
Only one day late due to unavailable arrangement as pictured, and
The florist called to make sure they could do a substitution as they didn’t have one of the flowers in stock. I found that very professional. The recipient loved the arrangement. She said they were so beautiful. Thank you so much!
I’m very Happy. For my wife’s birthday I was just wanting to brighten her day at work. The order was as close to the photo as I could expect, but the roses are the largest and healthiest roses I’ve ever seen. My wife was surprise and brightened up her office and her day.
Also impressed as I order at around 9pm the night before and they were delivered by 11am.
Great job.
Beautiful and delivered on time. thanks
My friends love the arrangement. They sent a photo after it arrived, and another in its final placement. Beautiful flowers. Nice arrangement and container. Delivery was very timely. Stellar!
Super convenient delivery service. Quality of flowers are great. I have used them twice now. They are my go to florist on a Mercer Island.
The recipient loved it! Such a great experience.
Very disappointed. Arrangement was almost all Lillie’s not like the picture.
When I saw them I emailed right away twice and never heard back. I have had great success with this florist- not this time.
Thank you for the beautiful flowers for my daughter’s birthday! She loved them and sent me a photo so I could see what she received. I thought they were even prettier than the picture on the website. Superb job. I will not hesitate to order from you again.
Beautiful flowers! Delivered at the last minute.
Great surprise. My friend loved them.
From my lady...
Reminds me of a peacock, probably my favorite bouquet of flowers to date. I love them!!
Beautiful flowers and outstanding customer service!
Thank you!
I have not hears from My cousin, his wife died, But I am sure you did your best so all should be OK I am sure.
You see I live in Sydney so I cant see what was send.
All the best - Regards Finn
The flowers were beautiful. I appreciated that you waited for someone to be home before delivering. Thank you!
Gorgeous. Interesting combination. Beautiful. Need I say more? My 89 year old mother loved receiving this.
Thanks!
The arrangement was beautiful. My client love them.
My parents said the MI florist did a great job.
The item delivered was different than the one ordered and shown.
Easy online ordering, next day delivery, and the individual on the receiving end was ecstatic. Reasonably priced for a Mercer Island small business, and considering the speedy accommodation. One curiosity though, the receiver reported the roses as 'yellow'-- though in the photo they appear to be both light and dark peach shades. No big deal though, as the receiver happens to love yellow roses. All said, both ends are pleased and there was no hassle.
Really lovely! Just as pictured. Packaged nicely with cellophane and raffia. Very happy.
I ordered flowers for a friend on a holiday weekend. They were delivered on time and were absolutely lovely.
I didn't see them but based on the thank you they must have been lovely!
The arrangement I ordered did not get delivered on Mother's Day as requested. I called the following day and the owner of the business insisted on immediately sending out a more expensive arrangement to my mother. Excellent customer service, very friendly and professional. Highly recommended.
The flowers were beautiful and they were delivered in a very timely fashion.
Arrangement exceeded expectations, the recipient was a supremely ecstatic mother!
They were delivered and looked great, mom loved them which was perfect. The only reason I gave 4 stars was because of the price, maybe I just don't know how much flowers cost. But other than that, LOVE THEM!!
My sister was in love with her arrangement. She grows orchids and she said her gift was beautiful. Thank you....
We love MI Florist and will use them again, but just thought I should share this experience so you know we weren't as happy as we have been in the past.
I was not happy that the flowers I sent yesterday. They didn't look like the one pictured. I specifically picked a low profile arrangement with white roses and blue hydrangeas but that wasn't what was delivered. We are normally very happy with MI florist and perhaps I should have called instead of selecting and ordering online.
I'm can supply a picture of what was sent so you can see the difference, just let me know where to send it to.
you have always done a
lovely bouquet for my sister but I was a bit surprised this time,although I. knew you might change the flowers a bit, to hear that they were all red. I had been looking at the photo of yellow and lavender which seemed more Springlike.
I was expecting that the touch of tulips would have an arrangement of tulips. The recipient thanked me for ROSES? I'm not sure what was actually sent.
The flowers that were sent were not what I expected. I really hoped they would be the same as the picture. It wasn't as beautiful. But the service was good.
My experience was a bit disappointing because I ordered tulips… And I saw the picture it looked like the tulips haven't bloomed yet and I ordered balloons with my with my order and I got one balloon that cost $4.50. Next time I'd like more balloons and probably order a different variety
Jamie Livingston
Coming from Manhattan, I was concerned that I might not be able to get the kind of arrangments and service I would like. I have bought from Mercer Island Florist many times for both custom pieces and stock arrangments from the website.
The quality, service, and care are very impressive.
I was beyond pleased with the excellent service I received by Mercer Island Florist. In addition to meeting my request to change color of the roses, when I checked for its delivery, I was told it hadn't gone out but "should later this afternoon". I received a call back a few minutes later saying my order "has been moved to the top and should be going out in a half hour". Great service and very much appreciated.
A perfect, happily received gift for a friend on her birthday. She was thrilled. Thank you.
beautiful bouquet and delivered early in the day per our request. Great follow through!
The minimalistic creativity of this Feng Shui arrangement quietly ‘WOW-ed’ me. This arrangement really conveys so much more Style…with a Few…and the very Freshest leaves and flowers. My friend, the recipient of this arrangement, was extremely touched and surprised to receive this gift. I also appreciated the phone call thanking me for placing the order. MI Florists are flawless professionals.
Beautiful and prompt delivered
We ordered flowers for my parents 65th wedding anniversary, the white roses were stunning and lasted for well over a week!! The arrangement was beautiful and white rose petals were sprinkled around the base.
I was looking for flowers to send to a friend who had a family member pass away. I was searching online late Saturday for a florist that could deliver them on a Sunday. I only found a few options but Mercer Island Florist had the best arrangements by far! I was so happy with the quick delivery and when I received a thank you picture from my friend, I was so happy to see that the arrangement turned out absolutely beautiful. I will definitely be using them again!
Best experience ever! Jennifer was alllllll over it. Great communication, Awesome personality and the excitement in her is unreal! Loved it. Call on her she'll make it happen and goes above and beyond.
I am so glad that Jennifer Hagstrom is the new owner of Mercer Island Florist because it is better than ever. I had a rush business order of roses and Mercer Island Florist was able to deliver the same day. The roses were in beautiful fall colors and even had fragrance - a rarity in florist roses. Jennifer is a gem to work with and her creative abilities show in her stunning arrangements. I will be using her for all my future orders.