128 Reviews
Beautiful arrangement as always and care in the delivery of the flowers. The first attempt no one was home and they offered to go back and deliver them to ensure my sister received her flowers. Fantastic service and flowers!
The flowers were delivered to the wrong address. I tried to call the customer service number today but no one answered, nor was there a VM option. Somehow the wrong recipient (same address but in Daly City, not SF where intended) reached out to my friend and she is now driving all the way to Daly City to pick up her flowers 2 days after the intended delivery date, her birthday.
This bouquet had more white filler flowers than anything else. Much less color than what the photo shows.
The service was excellent... they kept me informed of everything that was happening with my delivery... if something wasn't right... the delivery was on time. The person who received it was speechless because of how beautiful it was. Thank you.
I ordered this beautiful 2 stem orchids online as I am from Manila, Philippines. I am glad and satisfied that all my requests were mindfully followed.Recipient was so happy to receive it.
I will definitely order again from this shop.
Kudos Marina Floral Design!!
The flowers were beautiful at a good price. My friend loved it so much and it made her so happy!
The bouquet was beautiful. The delivery was a major problem on the 11th but Marina made good on their promise to replace it. Great customer service and lovely arrangement.
Always so beautiful! Thank you so much.
Beautiful flowers and friendly service. My go-to flower shop.
Amazing work!!! They arrived on time and looked perfect!
Love this florist that consistently creates beautiful arrangements for my elderly mother who lives across the country from me! THANK YOU!
Ordered my mom flowers for Mother’s Day from out of state. After a small hiccup with the delivery, they made it right and she said the flowers are so beautiful. Lots of roses, and other mixture of flowers that she loves.
The flowers did not arrive as represented.
Was very happy for the flowers I had sent. Not living in CA I was pleasantly pleased on Marina Florist and the flower arrangement they sent.
I’ve been ordering from Marina Floral Designs for years and have always been more than satisfied with their arraignments. Definitely recommend.
Marina floral went above and beyond to get my order delivered to my daughter! It was her birthday and she wasn’t home most of the day to receive the plant. A lovely woman closed shop and then delivered plant to my daughter way past business hours! THANK YOU THANK YOU!
Flowers was delivered like promis. Girlfriend was very happy ☺️
My Mother's Day bouquet were not exact same colors but just as if not more beautiful! THANK YOU SO VERY MUCH!
I ordered from Oklahoma . It was delivered right on time , flowers looked very close to the picture on their website . I sure will order again from this place next time .
The arrangement was lovely. Delivery was way later than anticipated. I think 7 p m is a little late for a birthday delivery.
Great. Was delivered next day as requested. Flowers looked as pictured, and the recipient loved it!
This bouquet was beyond disappointing. I had it sent to my mom for Feb 14th with deluxe option so it’s more flowers and higher price, and it looked like a cheap $20 basket with whatever flowers they had left to use. 4 roses and few carnations.
They should have photos of what the deluxe looks like, the basket and flowers are half of what is shown here
Excellent flowers. Got them for Valentine's day gift and everything was great. Will definitely use again in the future.
Hi,
I did order the Purple Passion Tulips as they were a favorite for Heidi but they were rose in color. She was happy so all is well but I think it would have been better
to ask about a substitute before sending.
Thank you
My wife loved the flowers and they were waiting for her in our hotel room just as planned.
The plants are beautiful thank you
Made it effortless to choose and deliver Flowers and chocolate dipped strawberries.
I'll be buying from marina floral in the future,Would definitely recommend.
Perfect service. Super kind and a very nice bouquet!
The floral design was gorgeous and delivered on time and with a 'smile'. We hope to use your business when future events come up. Thank you.
We love it very much. Thank you so much for accommodating us with the time we needed it for.
In the photo that the person who received them sent me, I looked at them a little withered but I'm still happy with the service
Flowers looked great and the chocolates were delicious!
I had a great experience with the service. It was my understanding that my daughter would receive white roses as what was on the photo, but I was informed that Designer's Does not mean I would get the one on the photo. Next time, I will specify what flowers to deliver. Overall was great. Delivered ahead of schedule. My daughter loved the flowers. Thank you.
Thank you so much for the beautiful bouquet!!
It was delivered right on time to my daughter and she loves it. She says not only is it beautiful but it smells wonderful too. We appreciate your service!!
John provided excellent customer service with my questions over the phone and managed my order and delivery very timely. We heard back from our niece and her husband (recipients) and they were very pleased with the product delivered.
Thank you for your professionalism and exceptional customer service as well as delivering great products.
Denise & Jon
For a fifty dollar arrangement, I was disappointed. Didn’t look like picture at all. Lots of what appear to be daisies :(
The recipient of the flowers said the arrangement was beautiful and would use this florist for future orders.
Greetings,
The ball of joy for flowers that we sent to our family in San Francisco was so appreciated. They arrived just when you said they would and our family marveled it’s a combination of colors and materials in the arrangement.
We sent the flowers to celebrate a new job and it was a wonderful surprise and treat for them to receive them in beautiful condition and I’m sure they will last for a good while. I will remember to choose your florist in the future. Many thanks for bringing a bright spot during this difficult time. Gayle in Norfolk Virginia
Friends were very happy with flowers. Very nice arrangement! Thank you
Wonderful customer service and delivered on time! Ordered for my grandmother’s birthday and she loved them, noted how great they smelled!
Recipient loved this and sent a few photos - gorgeous!! I’ve used you twice now and have been extremely happy with the ease of ordering and, more importantly, the gorgeous flowers. Thank you
This is the second time I've ordered from Marina Floral Design. The arrangements have been beautiful each time and the recipients have never had delivery issues. Definitely recommend!
Nice arrangement and strawberries!!
What I get worth half of what I paid for! In the picture there’s a good amount of Lilys but in real there was only 3 or 4! In the picture it looks full & dense but what I received was the opposite, so much lighter, sparse & VERY much less flower in compare to the picture.
I thought the strawberries would arrive like this, not in a box where the esthetics left a lot to be desired. I was not pleased with this order.
I was very happy with the pictures my sister-in-law sent me of this arrangement. It looked very much like the picture!
I was very pleased with Marina Floral Design. The recipient said the floral arrangement was beautiful! They seem like kind, caring people that work there. I plan to use them again in the future.
My Aunt was so excited to get such a beautiful arrangement—rw
Horrible chocolate strawberries delivery. DIDNT INCLUDE THE NOTE! Did not hand deliver, did not attempt to call number given. Left strawberries on the front stoop!!! Person receiving had to pick them up off the floor with no note to understand why they received them. This is what I get for supporting small biz in SF? The whole reason I made this gesture went down the drain.
I ordered some flowers for my girlfriend, because at the moment we cannot be together, she loves them. Thank you a lot !!!!
The person who received this arrangement said the arrangement itself was lovely. She questioned the lavender color of the roses - she thought they had been somehow dyed (I assumed the roses would be a natural color), and she requested (for future) a little card with care instructions.
BEAUTIFUL arrangement (of flowers AND chocolate)! Would certainly order again. :^)
The flowers are beautiful and there were so many choices. I loved how easy the website was to order from! I definitely recommend!!
Recipient was thrilled - flowers were beautiful and similar to those pictured.
Hmm, the flowers chosen are so cheap and the whole style didn’t meet my expectations.
Turned out great, and speedy / efficient delivery! Thank you!
Amazing, the purchase and delivery was easy and quick
I had a great experience with Marina Floral Design. They went above and beyond putting together a beautiful floral arrangement especially during these complicated covid-19 times. They were so polite, professional and do great quality work. Thanks so much.
Amazing!!!! Couldn’t have asked for better service. Bouquet was stunning.
Delivery was awesome my friend and my mother in law was so thankful receiving such wonderful flowers on there doorstep. I will definite order more flowers from you guys.
Very responisble company and delivered in good conditions, happy with the purchase
Marina Floral Design offered same day delivery during these tough times and we loved the flower arrangement. Looked exactly as advertised. Thank you.
Marina Floral Design delivered superior customer service and a beautiful arrangement. They delivered this joyful bouquet to my Mother, isolated in assisted living during the COVID crisis, I got to feel that I was sharing a bit of Easter with her, even though I cannot see her at this time.
The order was delivered on expected date. I was quite shock to find out that the flower shop was a 40 min drive to the delivery destination, but they still delivered it. I loved the choices of flowers and they all looked wonderful. The person I sent this to really loved the strawberries and was really happy. However, the picture does not look entirely exactly like what the person received. On the website there are choices to upgrade the flowers by adding more, but we can’t see the difference. I suggest providing more pictures of how much more will be added. Overall, I was satisfied with convenience of buying on the website because I’m not at California nor United States. I was happy to find this great flower shop and will be buying more in the future for my mom’s birthday. Thank you and keep up the good work! P.S. it would be great if the workers give a follow up email to confirm all information.
My first time ordering flowers online was from you guys and I was extremely impressed. Not only did you guys deliver the flowers on the time I asked, but the arrangement was beautiful and the recipient loved them. Thank you guys so much for the wonderful service.
My friend LOVED the arrangement! Thanks so much and I will order form Marina Floral again..:)
The flowers were amazing the the customer service impeccable. I had accidentally posted the wrong delivery address and they went above and beyond to see that it was delivered to the correct address. Thank you so much! Wonderful experience!
You exceeded my expectations and the recipient of the flowers was so pleased and sent me a picture of the arrangement which is beautiful. Thank you for doing a great job.
The arrangements made by Marina Floral are much more lovely and delightful than the photos!
I would use no other florist in San Francisco.
-----Response:
thank you and we appreciated your business
Very helpful when I wrote in, brilliant service thank you so much! They loved it!
I ordered the Sweet & Subtle arrangement for same day delivery. The roses were beautiful! And they were delivered as promised. My only suggestion would be to include a stem or two of baby's breath or something similar, as shown in the sample picture - it would have iced the arrangement. I would order from Marina Floral again.
I order from Marina Floral Design from another state; have always been very satisfied. I received a photo from the recipient of the arrangement and it was beautiful. Highly recommend!
Flowers were delivered on time but with an incorrect message causing confusion as the people we sent them to had no idea it was from us.
Flowers were perfect! I will definitely be shopping here again.
Lovely flowers!! Arrived perfectly and looked just like the picture.
My friend in the hospital had her spirits raised from this arrangement. I picked it because it is so different from all the others. Good pricing as well. Thank you!
The bouquet looks very much as in the picture and was not altered. I like the Serviceanspruch the correspondence. I believe I will be back and become your customer.
My daughter did not receive her arrangement. I left a message and didn't receive a return phone call. Tried again today and it went to voice mail again. I will expect a refund when I'm able to talk to a live person. If she missed the delivery I would expect it to be delivered to a neighbor. Not sure of the policy.
Surprised my girlfriend with some flowers and she loved them, they looked as good in real life as in the picture. Super satisfied, will use Marina Flora Design again in the future!
Great floral arrangements and Prompt service and delivery. Thanks
Beautiful flowers and delivered on time!
The flowers matched the picture exactly. Order was easy and they delivered on the day that was expected. I'd order from Marina Floral Design again.
I’m very disappointed
The flower my sister received was not looking like this picture at all
All the roses were very open and not looking fresh cuts
So disappointed
Job well done! These guys don't mess around!
The arrangement that was delivered to my daughter on her Birthday were even prettier then what was pictured. The arrangement was delivered to her office at the requested time, so she was able to enjoy them all day long! I will use this florist again and again.
Beautiful bouquet, super fast, and no issues with delivery. Thank you!!
I had a last-minute change and they accommodated me brilliantly. Overall great experience!
Very beautiful floral arrangement. She received it at work and she loved it. Procedure was very easy.
I didn't personally see the arrangement as this was sent to another state but the recipient was overwhelmed with how beautiful it was. Said it was absolutely gorgeous. Delivery was on time. Thank you so much for a job well done.
high quality options. simple ordering process. fast same-day delivery. the recipient loved the arrangement. thank you!
Timing was perfect, flowers pretty my only disappointment was the vase, instead purple it was just a clear vase, although same shape as in the picture steal some of the beauty Ian presented in the website picture, that was what caught my attention, anyhow it was good service.
I was very pleased with this experience. I last minute found out it was a client's birthday and wanted to send over flowers to celebrate.
Marina Floral Design had a wide selection for varying budgets. On top of that, the flowers were arranged and delivered within 4 hours.
The online order made it very convenient. I would definitely recommend MFD.
I think what I ordered look very different from what I got. the Ribbon in the picture looks so nice but the one it was delivered was so smell and poorly made. And I ordered it here mostly because it says delivery same day if you do it before certain schedule and it got delivered next day and almost at the end of the say. The positive thing I would say is that they reply back to my email in a proper time. thank you anyways
That delivery date has passed and i dont think she received the flowers,cam you check whats the actual status??
Beautiful elegant deluxe. Yes all those words.
Great job Marina Floral Design!! They loved the arrangement. Thank you.
Loved the arrangement and service!
Last minute I decided to suprise a special lady. flowers were delivered very professional and clean deffinetly callin Marina Floral Design again
Recipient happy with flowers but got them 2 days after delivery date I requested.
Fantastic job well done! I had ordered, on website, at the last minute the day before delivery. I also had complicated instruction to get into the apartment to deliver flowers. Delivery was on time and flowers delivered as per instruction! Best part...flowers reasonably priced!
Described as Beautiful with many thanks
I ordered the "Serene Retreat" to be delivered on Friday 6/16. I got a notice the following Wednesday, 6/21, that it had been delivered. Disappointed there was no communication about the delay.
I chose to have premium service. The flowers were beautiful but the arrangement was a little haphazard, but they were very pleased and the smell was amazing!
The arrangement I ordered for my daughter's birthday was beautiful and was delivered just as I requested
Recipient called me to thank me for the absolutely gorgeous bouquet. She said it was huge!! The pink roses were gorgeous. The delivery was right on time. Thank you for another exceptional floral design and on-time delivery; know I can count on Marina Floral in the future.
I meant to call and personally thank you for creating an exceptional flower arrangement for my mom's 88th birthday. I'm happy to write this review instead. The flowers were exquisite and she was so impressed and happy! They are still going strong a week later! Your easy online ordering format was great, the price for such exquisiteness fair and delivery was also perfectly timed. Excellent service!
Thank you!
Delivery was on time. The plant was large and lush. Bravo, Marina Floral Design! Perfection.
I had to order flowers from opposite coast for someone in hospital. The flowers were beautiful and arrived on time. Very nice to work with and communication was good.
Marina did a GREAT job... we had a friend in the hospital in the area and we live across the country so we called, left our request with Marina and boy did they come through. Our friend **loved** the flowers, felt the love, and her recovery was brightened by the lovely arrangement Marina did for us. Recommend highly!
I've ordered before from Marina Floral Design & have been very pleased. Always more flowers than expected plus they seem to last longer than other florists I've had in the past. The delivery was a day early but it turned out to be a plus factor in this case. Recommended highly.
My daughter sent me a photo of her bouquet and it was NOT like the bouquet I had chosen. The flowers could have been Gerbera daisies, the greenery was a very common and uninteresting plamt, not worth the money and I will not be using this florist again.
Recipient absolutely loved this arrangement. It was delivered in a timely fashion as well. I'll definitely use Marina Floral Design in the future. Thank you!
What a great shopping experience. The web site was well done. The flowers were easy to choose. The communication from the florist was excellent. I received an email confirming my purchase, then another email when the flowers were delivered. I have purchased twice from Marina's Floral Design and will do again! Thank you for your excellent service! And your flowers are beautiful too!!