164 Reviews
Last minute order and they did excellent. Plus delivered on time.
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Florist's Response:
Thank you so much Sherry for your feedback. we are happy that we were able to fill in your order, in a timelly manner.
I live in Michigan and was sending it to a friend in Arizona. She sent me a picture and it was beautiful. I would order from this florist again.
Sunshine
Couldn’t have asked for a better experience website was easy to use prices are fare and the flowers came on time and looked perfect.
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Florist's Response:
Thank you soo much for your order and feedback. We are happy that we meet your expectations.
This bouquet was exactly as described! My friend was extremely pleased and described it as "gorgeous"! Thank you for a great delivery and a beautiful bouquet!
Well done, Lily of the Valley! You’re my new go-to florist!
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Florist's Response:
Thank you so much for choosing our shop, and for your wonderful review.
I hate to give away a good thing when I have it but this store is the real deal. I've had flowers delivered three times a year the past few yrs and they never let me down. Beautiful arrangements that look like what you bought.. .Delivered perfectly and on time. Thanks very much for making it easy..
Very Nice. Roses were very fragrant and at their peak.
Suggestion: I asked that they be sent on a Saturday; they arrived four days earlier. Do keep with the recommendations and requests of the purchaser.
The recipient did not receive their flowers yesterday as scheduled. I don't know if they will arrive today or not. I'm quite disappointed. UPDATE: I received a phone call that there is an error with their online ordering, and since they are closed on Sundays, they do not deliver on Sundays which makes sense. This was unfortunate and I hope they fix this since everyone we have sent flowers to, love them. We have been using Lily of the Valley for all sympathy flowers for the last year and have been very, very pleased.
Exquisite floral arrangements!
I order from them several times a year and they never let me down! Always beautiful flowers/arrangements and always delivered as ordered! Thank you Lily of the Valley Flowers. We appreciate you so much!!
Easy ordering and the recipient loved them!
My daughter loved her birthday arrangement. It was perfect!
beautiful plant and is exactly as described.
Was expecting birds of paradise, but was informed there were no birds available and was given an altogether different bouquet. The bouquet was beautiful and were very fragrant; however the flowers started browning on the 2nd day and had toss them on the 4th. Wish they would have lasted longer.
Good prices, lovely arrangements and same delivery all made Lily of the Valley my choice to cheer up a friend!!
I have used Lily of the Valley Flowers several times over the last few months and they have been awesome to work with. They continue to go above and beyond to make sure each delivery has been perfect. Great communication every time. I highly recommend!
Fast and high quality orchids delivered and she loved them
The flowers were beautiful! Needed to make a cha ge in the message on catd. Called and spoke with a friendly and helpful lady. The message and flowers were perfect. Thanks!!
I initially had issues with the quality due to the demand and supply but the owner made it right and followed through. My wife was thrilled a new batch was sent. Having this kind of customer service goes a long ways. I have been ordering flowers from Lily of the Valley for a while and highly recommend them!
Flowers were gorgeous and were delivered in time for a memorial the day before Mother's Day.
You far exceeded my expectations! 1st time customer & will certainly continue to use your services. Thank you you for being a big part of our Birthday celebration!
The flowers I'm told were beautiful. The recipient was very pleased with the gorgeous arrangement.
A pleasure to work with! Gave helpful alternative flower ideas when the ones picked were not up to their standards. The final outcome was beautiful and really impressed the recipients!
I would definitely recommend lily of the valley and would not hesitate to order from them again!
our 3rd delivery and we've not been disappointed! Flowers are fresh, delivery is worth it...who doesn't like having flowers delivered??...love supporting the locals in Gilbert!
The flowers were delivered on time with no issues. The bouquet was beautiful and well received. Lily of the Valley is my go to flower shop.
My sister just lost her husband. The bouquet is very beautiful my sister loved it. Thank you for your help. I recommend Lily of the Valley for any of your need.
Fine. delicate, perfect for the occasion.
Ilana was very helpful and the transaction was smooth. I wouldn't hesitate to do business with them again, and will.
Best florist in the area! I can always count on Lily of the Valley to add beauty to any occasion. Being out of state, finding a trustworthy local florist was important to me. This florist has repeatedly served me well with their fresh flowers and timely deliveries. Absolutely recommend!!
Online ordering was very easy and they were able to get the delivery done the same day. Prices were very reasonable for the arrangement. Went with the Premium option and was not disappointed. The flowers were fresh and beautiful! I'm a repeat customer because of their quality arrangements and quality service.
The flowers arrived on time and hand-delivered. The photos sent to me of the arrangement are even better than the sample on the website's page. Everyone was very pleased! And, so am I! Thank you!
I always go here for all of my floral needs. And they never disappoint! The flowers are always beautiful.
Both I and my recipient are thrilled with the arrangement that was delivered as ordered! Can't thank Lily of the Valley Flowers & More enough. I put my trust in them and they didn't let me down. And in the summer heat of AZ, that is no small feat!
Excellent customer service! I live in another state and decided to use Lily of the Valley Flowers since they were local to the recipient. They actually called me to let me know they were out of a particular flower that is pictured on their website and sent a text showing the new arrangement. It was even prettier than the website arrangement and the recipient loved it and said it was a very gorgeous bouquet! Very happy and highly recommend this florist!
Flowers were delivered according to timeframe requested. They are fresh and beautiful and will last for days. My elderly mother was so surprised and pleased with the bouquet! Thank you for your excellent customer experience!
Beautiful flowers that arrived when needed. My daughter loved them.
Extremely helpful and accommodating.
Wonderful owner.
Would never go anywhere else for my floral arrangements!
My mom loved the flowers!! Very pretty
Beautiful arrangement! Delivered on time! Thank you !
First, gotta say the prices were great. Very nice surprise. Second, I realized the day before I scheduled delivery that I forgot to specify the hours I needed delivery between so I called to correct my error. Very easy process and the person who I spoke with was very nice and helpful. When delivery did occur, the timing could not have been better. My girlfriends entire office staff was there enjoying a surprise birthday lunch her boss threw for her and when these flowers walked in I was told everyone stopped and gushed over the arraignment… even the guys! Way to go. You helped me hit a home run while I was on the road for work. Thank you!
I received a photo from the recipient of the flowers and although it looks "nothing " like this photo and what I thought I was getting...the flowers are pretty and the colors were similar.
Thank you.
the designers choice was an elegant bouquet with Lillie’s. Perfect for my friends birthday
Ordering online from this website was a very easy experience. The arrangement choices are plentiful, The flowers were delivered on time, the design of the arrangement brought delight comfort to the recipient. Thank you
I’ve purchased flowers from Lily of the Valley Flowers for a few years now and it’s always been a great experience. This year I ordered an arrangement that was underwhelming upon pickup, but they made it a point to make it right for me. They delivered an amazing replacement arrangement that was above and beyond. I was very satisfied, and appreciate the great customer service they provided for me!
My friend received her flowers! She sent a picture and they were beautiful! Thanks so much for taking care of this special day for my friend!
The arrangement is beautiful and Steve went above and beyond to deliver these to my daughter! Thanks so much
Arrangement was beautiful! The recipients loved the flowers.
You guys did a fantastic job. Thanks!
Very happy with my order and the delivery.
Thanks
Delighted with the floral arrangement. Surpassed my expectations!
Thank you so much for the beautiful flower arrangement you made for my Mother's birthday. She loved them and said they smelled so good, they made her day! The same day delivery is the reason I choose this local flower shop and it'll be a go to for me in the future. My Mom sent a picture of her flowers and they looked very very close to the photo on the web site. Again Thank You so much!
As always, excellent service and flowers.
Kristina loved the arrangement and I greatly appreciated the phone call giving me a heads up about the modification to the order. I would order from Lily of the Valley again. Thank you!
The arrangement and mug was adorable. My stepfather really loved it it brightened up his day. Thank you for such a beautiful gift.
Always delighted with their arrangements. I have started choosing the custom option specifying a color preference for the recipient and allowing their artistic nature to lend its' hand. I have never been disappointed. Lily of the Valley always makes it special! Thank you.
Our daughter in law loved them
I live in Texas and I wanted to send my grandma some flowers on her bday. I was able to do everything from my phone! So easy and reasonable pricing. Definitely will send flowers again from here!
As always Lilly if the Valley is my go to florist in the Gilbert AZ area. Excellent service and arrangements.
It can be difficult to find reliable florists when you are long distance from the recipient. Lily of the Valley was easy to deal with online, and delivered the beautiful arrange, as pictured, on time. You can't ask for more than that! The flowers are beautiful and long-lasting. I will use Lily of the Valley again in the future. Thank you!
Lynne
Raleigh NC
"Absolutely beautiful!" That was my thought when my Goddaughter sent me a pic of her arrangement. She was delighted.
Not only is this flower shop always on point for their beautiful flowers and arrangements, but their communication is also wonderful, too.
It’s so difficult to be sure what you’ll actually get when you order from out of town. We’re very impressed with the picture the receiving family sent us! Worth every cent! Would definitely get flowers from you again! Met my request and then some! Thank you!
I ordered flowers for my mom’s birthday and they were beautiful. She really enjoyed them and said they were one of the best arrangements she has seen. Well done!
She loved it and it looks like pictures. Thank you ! Thank you , Sharon Corley
The flowers came exactly as pictured, and my wife loved them! Drop off was in the middle of the day, so that was convenient for us to be home. Only negative is that the roses already came fully opened and began dying after a day...so maybe a little less open on the roses next time :)
The flowers are very beautiful. Same day delivery as promised. Excellent customer service. Thank you Lily of the Valley Flowers. Kudos!
Thank you Lily of the Valley. You did a great job on my order!
Fantastic florist! I live across the country and have used Lily of the Valley florist 4 times. Each arrangement is beautiful and delivered on time. I even had the owner text me with pictures of the arrangement she created for my daughters birthday. Incredible customer service and this will be my florist always. Thank you!
Thank you :) great customer service.
The flowers were gorgeous and delivered with care. Thank you -
The arrangement my wife received was absolutely spectacular. My wife was incredibly pleased with how beautiful they were. Originally, my order was to be delivered the day before. But late in the day I received a call from the owner of the shop. She stated that she was not in the shop that day but was receiving pictures of arrangements before they were delivered. The arrangement that I had ordered did not meet her standards so she asked if it would be OK if they could remake it the right way and send it the next day. I must say it’s very refreshing to find someone who takes such pride in her business and her product that she took the time to personally call me to explain the situation and to make it right. It was definitely worth the wait! The arrangement was absolutely beautiful. I will be a forever customer and I recommend this shop to anyone who wants a great product from an incredible owner who will always make it right.
Exactly what we ordered, delivered promptly. Well done
This was my first experience with your company and you exceeded my expectations. I send a lot of flowers to friends and family, however this time I received outstanding reviews from the recipient. Thank you for taking such great care of this order for our loved one. I'll be calling you more often.
I am very well pleased with your service and the most beautiful floral arrangement. I wanted to lift my daughter's spirits on this the first birthday after the death of her brother. Their birthdays were 2 days apart. She was so thankful for the beautiful flowers.
Such a beautiful arrangement! The recipient was ecstatic to receive this for her birthday. Thank you so much for sharing your talents!
So simple to place an order and it was the prettiest flower arrangement
Thank you for the beautiful arrangement and quick service!
My daughter absolutely loved the bouquet. Thank you so much.
The recipicants were very pleased with the flowers and plant. Thank you
I sent to my friend in the hospital and she loved them
The flowers were lovely and delivered as expected. My Mom’s 86th birthday was brightened by flowers!
I received the wrong flowers and the wrong note. I tried calling but no one answered. The flowers I received were still beautiful but not what I had ordered and not worth as much as the actual flowers I paid for.
It was such a great experience doing business with lily of the valley flowers. I had some sunflowers sent to someone while being across the entire country. Not only was delivery smooth, but some problems that arise were fixed rapidly. They even made the arrangement more full for the trouble, free of charge. If I ever need a florist in Arizona, they will be my go to.
Thank you, she's VERY happy with them!!
Except nothing less than PERFECTION!! Thank you Lily of the Valley Flowers & More you deliver above and beyond.
My family in Arizona taken a picture.
Fresh, colorful and full just perfect presentation. My brother's have a business NOWLINS FLORIST IN WEST PALM BEACH. Check them out.
The most beautiful arrangement!! I have ordered flowers from many places in the Gilbert area. This is the only place where the arrangement actually looked like the picture!! Beautiful quality!
Everyone loved the flowers they were very bright and brought a smile to the families face in the time of sorrow. They felt Linda would have loved them so thank you for doing such a lovely job. God bless
The flowers are even more beautiful than the picture and the recipient loved them.
So many choices. No problem navigating the website. And I was able to pick the day of delivery. Thank you for your great service
They were very easy to work with, considering I am out of state ordering flowers for my mother. Communication with the shop was very easy and they were very open about delivery expectations. My mother loved the flowers, and will definitely be going through you guys again. The sunflowers are so fresh!
Thank you again!
I'm in Baltimore and placed the order online. I received a phone call from the florist who discussed the pros and cons of the arrangement I ordered suggesting appropriate changes. The arrangement far exceeded my expectations. They even emailed me a picture of the arrangement. Excellent service.
very happy with the care and promptness of putting together the arrangement. Cute little hidden gem of a flower shop.
Beautiful Designer's choice bouquet! Florist texted me pictures to I could see the delivery! Perfect! Thank you!
The flower arrangement was gorgeous & it was delivered the same day!
My daughter absolutely loved her birthday arrangement as much as I did. Thank you so much for your personal expertise & advice.
I would definitely use your service again. Thank you so much.
They did not have the exact flowers that is shown and checked with me if they could substitute. They did an amazing job. The flowers are all so pretty.
Phenomenal!! The owner texted me photos of the flowers to show me the small change I had requested. Absolutely beautiful! Couldn’t be happier.
The recipient said it was the most beautiful flower arrangement.
The bouquet was gorgeous and smelled lovely. My only complaint was that the flowers were delivered around 7:00pm on Mother's Day. I wish they could have been delivered earlier that day, but I understand it's a busy day for floral businesses.
The flowers you sent were gorgeous. Thank you so much!
The flowers were beautiful and delivery was successful, especially during such a hard time with COVID-19. We are grateful!
Happy with my purchase! Was delivered same day on a Saturday for only a $10 delivery fee. Good deal.
Ordered the Pretty Please flower arrangement (paid extra for the premium bouquet) on Monday 13th for a Tuesday 14th delivery. Disappointed that the flowers were not delivered until after 8:00 PM after being told they would arrive around 5:00 PM. Was also disappointed that the flower arrangement was not balanced (some flowers on the outer edge were taller than flowers in the center of the bouquet). The flowers were not layered from the center out as pictured on your website. The smaller petite red roses were already dry and wilting at the time of delivery.
I wanted to send flowers to cheer up my “other mother” who lost two siblings within a month. After checking out florists in the area, I immediately selected Lily of the Valley Flowers and More because of the beautiful selection and attention to detail that is displayed on their website. I ordered an arrangement online and received a call the following morning from the owner so we could discuss the particulars. She was wonderful to work with and even added additional flowers to the arrangement. The flowers were received within hours and she sent me photos of how they looked. They were received with joy and happiness. Please use this florist, if you want to send love and happiness to a loved one – the flowers are gorgeous.
Thank you so much.
As well as the floral arrangements being beautiful, we had a wonderful customer service experience from Lily of the Valley during the COVID-19 pandemic. My 2 sisters and I wanted to send an arrangement to our mother, in quarantine at a Senior Living facility (all residents were quarantined). In addition, we wanted to send 2 more arrangement to other residents there. So it was a bit of a complicated order, and I was ordering form across the country. All instructions were done online, the beautiful arrangements were delivered same day, AND I received a personal email confirming the delivery (as well as a call from my Mom :) Great Job from Lily of the Valley Flowers and More!!! Thank you!
They delivered on a day when they only had one driver because of the virus. I appreciate that! The flowers were beautiful and fresh. But the container wasn't what was pictured. That's my only negative. Everything else was great!
I heard they were beautiful.
I had such a wonderful experience with Lily of the Valley. I put in my order in the morning and my friend got her arrangement that afternoon. It was absolutely beautiful. The owner even called me before to confirm extra details and sent pictures before the delivery. Very happy!
They went above and beyond with my order.
Great service & beautiful arrangement! Highly recommend!
Awesome!! on same day delivery on the busiest flower day of the year valentines day they got my flowers delivered on time and they were better looking in person than in the pictures.
Good Customer Service and very BEAUTIFUL flowers! Just make sure to list a time frame if the flowers need to be delivered by a certain time, they are very busy delivering their amazing flowers. Great work!
Waiting on my refund.
Ordered lavender roses and received two tone red and pink/lavender. The arrangement was unflattering with how sparse the roses looked with all the filler overpowering it.
I returned them.
This was a gift ordered from many hundreds of miles away, and I was blown away when the recipient sent me pictures. What a gorgeous arrangement! It was very clearly made with care and thoughtful design, and it had such an impact as a gift. I will be sticking with Lily of the Valley for all future flower designs and deliveries in the area!
Look no further, this is your florist. I ordered a birthday custom bouquet and the recipient replied "these are amazing and they smell great, just beautiful." First time using this florist and it won't be the last!
Everyone should buy from the shop it's one where you get the value for the money you're spending in other words you DO get what you paid for.
Ron Fichtemann
Vancouver Canada
Starting with the positives, the arrangement was gorgeous! The recipient was happy with it and the sentiment behind it.
The experience was not so great. I ordered this arrangement on Friday, December 6th for delivery to our place of business on Monday, December 9th. I understand that a delivery time cannot be guaranteed, but I would have appreciated it being delivered on the date specified. When I called to check, it appeared that they weren't even aware of the order. It was found and the missed delivery was acknowledged. It was agreed that they would deliver it the next day, and they threw in a box of candy and upgraded the arrangement at no added charge to us.
It was appreciated that the effort was made to rectify the missed delivery date. I would order from Lily of the Vally Flowers again as their arrangements are so well done. The only reason for the 3 stars instead of the 5 stars was solely on the delayed delivery.
I ordered the premium option of this arrangement. Unfortunately, what was delivered looked nothing like the picture. Colors were not the same and the flowers that arrived were not gerber Daisies. I would have preferred someone call me to tell me the flowers in the bouquet were not available. Very disappointed.
I cannot express how beautiful the arrangement that was delivered today was. Lily of the Valley was so helpful in getting what I needed. They now have a forever customer.
On time delivery, extra little details were added to the arrangement such as glitter. I highly recommend Lily of the Valley because of their amazing service, amazing products, and for making the experience personable. I will be using them in the future indefinitely.
Beautiful flowers was the complement from recipient. Thank you!
Delivered as promised. Cindy was very happy with the arrangement. Will buy from the again.
Bought this for my mother on her birthday. She loved it! The plants were list and green!
OMG...... this was by far the best work I've seen. Great details to a perfection piece that i felt was done with love. I know the receiver was speechless.
thank you so much for this great experience and trusting that the piece would amazing.
Susie
My wife said the flowers were beautiful and the delivery was fast. Thank you!
Thank you for the beautiful flowers my wife loved them. The arrangement was perfect and they included the type of flower I had requested. Thank you again for a great job!
This place is amazing and will definitely use them again. I live out of state and needed flowers in Gilbert and I was not disappointed. They were out of a few things and even though they improvised they took the time to contact me and send pictures to make sure I was happy with what they did. The arrangement was beautiful and beyond what I expected. Such wonderful service and flowers!!
The flowers were wonderful.
My friend was really impressed.
Thank you, Ron Paris
I will definitely use them again! I live out of town but ordered flowers online for a friend and it was very simple and easy. Even though the flowers weren’t delivered on the next day, the owner called me and let me know they were having quality issues and wanted to wait until the next day for better flowers. He was very kind and courteous and upgraded the bouquet at no charge for the inconvenience. My friend sent me a picture of a arrangement and it was gorgeous. She was more than pleasantly surprised!!
Thank you for the beautiful arrangement
Llona with Lily of the Flowers has been my go to shop for a while now. The quality of their flowers and work speaks for itself; amazing. I’m out of town so I love that Llona updates me with pictures and is honest with me if some of the flowers/items she has isn’t up to her standards. I appreciate them always going above and beyond for me!
The flowers are exactly as ordered, and delivered in a timely manner. Thank you.
Thank you. Excellent, and on-time, service!
Thank you, the flowers that were sent we’re exactly what I wanted. I live in California and found your shop on google. Nice and easy using your website. Thanks again!
I had ordered flowers for my daughter for Mothers Day who lives in Arizona and I live in another state. This was a terrible experience. They do not have the proper and adequate resources for processing online orders, which apparently they prioritize their "in house" orders first.
So, obviously, I was not able to go to their store in person where I would have been a priority.
The flowers were never sent and come to find out the arrangement had never been made up. The payment was processed right away clearing my bank the day I placed this order. I have not received a refund after having to call twice and I was told it was not their fault. They passed the blame onto Bloom Nation who apparently processes their online orders for them. The man "Al" asked if I had asked the recipient if they got the flowers? I stated, "no as it was supposed to be a surprise"! So, to this day I have yet to receive a refund. I had to call my daughter to go down in person to ask them to please issue the refund. My daughter stated the place was in disarray and the lady/rep at Lily of the Valley Flowers tried twice to process the refund while my daughter waits, but, apparently could not get it to work?? This review will also go on YELP. Please save your money and do not place any orders online with this business. They can not back up their product.
The Designer's Choice is always right!
The arrangement arrived, just as described. Thank you for helping us brighten someone's day!
The arrangement turned out beautifully, delivery was prompt and customer service was fantastic. I would definitely recommend Lily of the Valley Flowers.
Without question this was the finest floral arrangement I have ordered over four decades
It pays to shop locally and Lily of the Valley exceeded all of my expectations! Absolutely Wonderful. Ray
There was a mixup on my order, but when the owner was made aware of it, she personally called me and made arrangements to send another bouquet to ensure we were satisfied. She showed great customer service and the flowers were beautiful. My girlfriend loved them! Very happy with the flowers and the customer service!
Mia loved her flowers, as did all of us (she texted photos). More importantly, we all were thrilled with the excellent service. The order got a bit mixed up and had to be delivered a day late...not only was it delivered first thing in the morning, another bouquet was waiting for her st her apartment. Thank you for the beautiful flowers and the great care! Her almost missed Valentine became something very skeviak.
Plant delivered was as pictured. Base was a different shape but same color and works well. My sister and brother in law said they loved the plant. They also commented on the great delivery person and process. The delivery was same day and as requested. Overall I'm very pleased and will definitely visit Lily of the Valley on line when flowers or small plants are needed in the Gilbert AZ area. . Highly recommend Ed.
Beautiful flowers! Even changed to early delivery for me after I ordered. Very kind people with great flowers!
I ordered from out of State, and was so happy with their customer service. They kept me informed from ordering to delivery, (with a note in between). The flowers arrived when promised and were beautiful.
Well there was no card with the flowers and they had no idea who they came from. Not impressed!
A beautiful arrangement with an amazing variety of flowers. Perfect!
The flowers were healthy and beautiful, but the arrangement was haphazard. All the white were clustered on the left, and the pinks on the right. Could have been more expertly arranged.
Thank you so much for the beautiful arrangement. I didn't know what to expect, since my choice was not in season. You did a marvelous job at making a very masculine arrangement for my ailing friend. The pine was a hit with him. Definitely a 5 star service!
The flowers looked just like the photo
My sister loved it said it was absolutely gorgeous
I have used this company twice already and I have received exactly what the web picture displays. They are fresh and the flowers were delivered on time. Will definitely use Lily of the Valley again.
I was so impressed with this company. First of all, the flower arrangement was huge and gorgeous. It was way beyond my expectations. Absolutely stunning! Second, the company called me the day of delivery to touch base and confirm everything. Very good customer service. I can’t say enough good things. I highly recommend them.