136 Reviews
The bouquet of flowers was nice and well arranged. The flowers were definitely fresh. However, i expected candy canes to be in the arrangement and they were not. That was the only disappointment. Other than that I was pleased with the flowers and bouquet size
The arrangement was beautiful and delivered; however, I had to call twice to receive confirmation that it sent out for sure & I did not receive photo confirmation of what the arrangement looked like. It would be super helpful in the future to see what was being sent in the Designer’s Choice Arrangement and receive confirmation that it was actually being sent on time. Otherwise, it got to the recipient and they liked it, so thank you!
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Florist's Response:
Aw we are so happy you all loved the flowers! Apologies on not being able to let you know the flowers had been delivered but we had 2 girls out sick all week which only left my manager there to handle the busy day. Thank you for nice review!!!! Again so glad everyone loved the flowers!
Flowers were delivered on desired day with a hand written note. The bride was so happy to have flowers from her bridesmaids. The flowers were stunning
Thank you! Not only beautiful flowers but I requested cat safe flowers and you not only delivered but included a note listing each flower to confirm the safety of the bouquet. Really appreciate the extra care.
What a beautiful bouquet. Nothing like saying to the pros: dealer's choice, and getting such a wonderful result. Thank you!
It was hand delivered and they looked beautiful my mom was so pleased with the flowers. Only thing though is I got a notification a half hour early then when it was delivered? I was at work and asked my brother who Works from home if the flowers were delivered but he said no..making me worried. It didn’t arrive as pictured but the vase not being as pictured didn’t bother me .
Beautiful flowers, amazing customer service and delivery!
Amazing bouquet, just like its name!
Flowers were beautiful but delivery went to wrong address and the driver didn't call recipient to confirm delivery. There were directions in the order with phone numbers.
Excellent delivery and service as always :)
Your online service was very good for me. I live in California and the purchase was quick and easy the delivery was on time, too.
Thank you for your service.
Wonderful! Beautiful flowers, and they went above and beyond to incorporate a few special colors and floral types!
The floral design was beautiful but about 30% of the flowers were died by the time they got to my wife
Only two roses which were dried and a bit wilted in the bouquet. Driver also asked recipient to pick up far away from delivery spot on a cold snowy day.
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Florist's Response:
Apologies you were disapointed in your experience. You ordered a ‘designgers choice bouquet’ which typically means we design the bouquet based on your budget. You chose the minimum budget so we were only able to put a few roses in there among other beautiful flowers. As far as the delivery the GPS brought my driver to the front of 471 Memorial Drive which has no entrance and no parking as it’s a highway road. My driver called the recipient and asked her how to get to the back side and she said ‘no problem I’ll come out to meet you’ which she did…my driver was the one who walked all the way to her in the snow she was simply at the entrance. I’m sorry you were not happy with your order but these are the facts. If you’d like us to deliver a small bouquet for your troubles please email us we will take care of this next week
My wife the loved the creative mixed design!
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Florist's Response:
Thank you Roy!! We are so happy she liked them! Cheers!
Delivered promptly and appreciated the notices. Greta emailed a picture to me and loves the arrangement so much. Absolutely beautiful combination of flowers and just as it was pictured when I purchased it.
Thank you for your flower service.
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Florist's Response:
Thank you so much for leaving this wondeful review! It means a lot to us! We are so glad she is enjoying the flowers!
Seasonal arrangement delivered as promised. My experience was very smooth.
Susan absolutely loved them. They were for a sympathy gift and wanted to do something special. Thank you!
The arrangement delivered is beautiful and exactly what is pictured on the site!
Excellent service and product, thank you. John
Thank you for your great service. The spring mix is beautiful, and my wife loves it! -- Roy Greene, East Cambridge
Excellent and speedy service. The floral arrangement was beautifully arranged. My friends that received them were thrilled. I highly recommend this florist.
While a nice arrangement, it was very small for the price. I’ve received much large arrangements with similar flowers from comparable florists in the city for the same price. A bit disappointed and will not be back.
I rarely leave bad reviews but for the price paid the arrangement was too small and lacked quality. The flowers had freezer burn and overall did not look vibrant or healthy. I will not be coming back.
Flowers were beautiful but wilted shortly after purchased.
Kendall Flower Shop was excellent. The flowers were beautiful, fresh, and thoughtful. They were delivered on time and in a box safely. I will use Kendall Flower Shop again and recommend them to others.
Love the flowers. Very full, colorful & perfect for Christmas. Whomever the designer did an excellent bouquet!
Unfortunately I cannot give an honest review because I have no idea what the arrangement looked like. It would be helpful for you to send an actual picture to your on-line customers letting them see that they actually got what they paid for.
I can say it was delivered on the date requested and the recipient was happy to have received the flowers. The arrangement pictured looked beautiful and I hope the actual product was even nicer ….the enhanced version ordered.
My nana absolutely LOVED her flowers!
Beautiful flowers! My girlfriend loved them.
She loved them! Looked exactly as pictured. Delivery was immediate. Thank you.
They worked with me coming up with a special arrangement for a very special occasion. Couldn’t have asked for a better experience.
The flowers and their artistic arrangement were perfect. I appreciate also the promptness of your services. Thank you. John Hand
The picture and the actual product was different. I ordered premium as well the highest grade. I would send a picture for comparison. The sunflowers in the pictures were way bigger.
My daughter was absolutely thrilled with her birthday bouquet. The flowers arrived very fresh and many still unopened. During the following days, the flowers began to continue to bloom and perfume her dorm room. We are now 5 days after delivery and the bouquet continues to be very beautiful. Highly recommended despite the quite high price point. Gorgeous arrangement of high quality flowers. Will always order from this flower shop in the future.
The flowers were absolutely gorgeous and smelled amazing! I had to change my delivery date twice due to weather and Kendall Flower Shop was so accommodating and extremely helpful. I will always purchase my flowers from Kendall Flower Shop as I know they will be so well received! Kendall Flower Shop is so easy to work with and produce beautiful work!
Exceeded my expectations.
I grabbed a bouquet from you guys but unfortunately it was not the same quality this year. They didn’t look as good as the picture and I don’t think it was very fresh since there are some flowers dying less than 24 hours after I got it. The note I asked to be included was handwritten, which is fine, but the ink was smudged. Overall I was pretty disappointed.
Flowers are beautiful, service is excellent, overall, I could not be more satisfied. John in Cambridge
I chose the "designer picks" arrangement and it was FABULOUS. My partner loved it, it was so well done. I could not have chosen better, such a great variety, but so tastefully put together in a hand strung bunch.
Designers choice was beautiful! Quick and reasonable delivery too!
The flowers were absolutely gorgeous! They didn't really look like the picture, but stunning, nonetheless. Very reasonably priced! They were a HUGE hit. Thank you Kendall Square for a beautiful arrangement and easy ordering process.
I ordered online. The bouquet was delivered the next day, as requested. The delivered bouquet was beautiful.
A couple more red roses would have made the bouquet even more beautiful.
Flowers were gorgeous and appreciated. For the price I thought the arrangement was a little small.
The arrangement had a nice selection of florals. I was disappointed in the roses. By the next day they appeared well past their prime (petals curling and drying out). Less concerning but of note, the arrangement didn't have much variety in height as is shown in the picture. It was pretty flat on top.
Awesome place. Great friendly service and each order has been beautiful!
It was beautiful! Looked better than the photo. We'll order from Kendall Flower Shop again.
Wonderful experience start to finish with Kendall Flower Shop! Ordering was so simple and the delivery was extremely timely. They called to give a heads up about when they would be delivered and the person on the receiving end was so happy with the arrangement!
There was only 1 rose in the entire deluxe flower pot.
The recipient was over the moon with the gorgeous arrangement that was delivered. Thank you!!
Flowers were delivered promptly on time and loved by the recipients!
The flowers were beautiful and the staff was excellent!
Beautiful arrangement. Full disclosure: I am basing this review on a photo from the recipient. I can't see one of the expected flower types (pink petals with orange center) in the photo I received from the recipient. It also looks like green, rather than white, hydrangeas, were used, and perhaps other substitutions were made. That said, it is still a spectacular arrangement and the florist preserved the aesthetic of the arrangement, if not the exact details. I would definitely order from them again as their alterations, which I assume were based on supply, preserved the character of this unique arrangement.
My mother loved her flowers! I am 3 years strong using Kendall’s flower shop as my go to for any flower arrangement needed for Mother’s Day. Fast, reliable and communicative. I love the work this shop does! This was probably my fave arrangement thus far
Flowers were beautiful and delivered timely! Made the recipients day.
My daughter sent me a picture of the Beacon Hill
arrangement... it looked lovely. She said it was "So Pretty"!
The whole experience was easy and I felt like we got something more beautiful than other services, all while shopping local. Everything about it is better than the previous ways I used to send flowers. Also, Kendall Flowers was really nimble and responded quickly when we realized we had submitted the wrong address! The shop was amazing and made the change without issue. The flowers were beautiful. The whole thing was a chef's kiss. Thank you guys!
Beautiful flowers, prompt courteous service
Beautiful, fresh, aromatic loveliness. I bought these for my daughter. There was a mix up and Beth at Kendall did not hesitate to correct it. I am forever grateful that my daughter felt loved on so many levels, and as a result, I did too. That’s what Valentine’s day is all about.
Excellent customer service and the flowers were beautiful!
Beautiful healthy flowers.
Very beautiful arrangement in a nice vase!
Mom loved the flowers! Looked so fresh and looked just like the photo. Used bloomnation before and was very pleased last time. Happy that I had the same experience this time.
The flowers were gorgeous and a very welcome gift for a colleague. Delivered exactly as promised.
Many thanks for the great service and beautiful flowers !
reliable service, wonderful flowers! thank you!
giovanna
wonderful service, always reliable!
Loved my purchase! Flowers were even prettier than pictured and my friend LOVED them! Delivery was nice and smooth as well. Highly recommend
the delivery was perfect, with wonderful flowers and a hand written note! great service in person and online: you are my favorite!
My girlfriend loved it! Looks bigger and prettier than the picture. Thank you for amazing flowers !
While I understand that the actual arrangement can’t look exactly like the picture, the arrangement I picked up looked nothing like I ordered. I was expecting bright oranges, yellows and reds, but the flowers I got were dark in color and much less appealing. I also ordered online far in advance and asked to pick up the arrangement before noon. When I went to pick it up at 11 but it was not ready yet.
I sent these flowers for my niece's birth. Kendall was really lovely when I asked if I could update the address and when I asked for confirmation of delivery. The flowers were so beautiful. From the image sent to me the stems were not as tall as shown in the picture but more compact. They loved them and were very much appreciated. I'd buy from here again! Thanks Kendall!!
Gorgeous fall blooms! What a fun arrangement to have in my house for Halloween week. I can’t help but take pictures of them every time I walk by! There are so many different types of flowers and greens. It’s a really beautiful bouquet.
The flowers are absolutely gorgeous. My daughter loves them and said it is the most beautiful arrangement she has ever received. Thanks, too for delivering them the same day! Best florist in Boston!
Lovely bouquet, exactly as described
Great delivery as instructed
Bouquet arrived on time
Thank you - I will use Kendall again!
Dean E
Very small and not as nice as it looks in the website.
This was one of those rare experiences when the flowers that were delivered were actually better looking than the photo online… The flowers were absolutely beautiful and delivered in a timely manner despite my getting the order in very late in the day. I would highly recommend this floral shop and I’m happy to give them five stars!
Beautiful flowers, timely delivery, seamless transaction for a perfect long distance birthday gift.
KFS ensures my friend had a stunningly bouquet! The delivered in a timely manner and were very friendly. Would highly recommend their services.
My girlfriend was amazed by these flowers ;) thank you florists from Kendall
I'm a little late on my review but I wanted to make sure to leave one. I had placed my order for mother's Day and had made a request to have the bouquet separated into 3 bunches because I was dropping them off to 3 different ladies I had been helping out. I just expected them wrapped separately you know nothing spectacular. When I showed up to pick them up, they were set up so beautifully in their own mason jars and everything. They were absolutely beautiful and so loved by the recipients! Def made their day and made me look really good! lol Thank you SO MUCH for going above anything I expected!!
Beautiful flowers delivered. Very nice people.
Always thoughtful customer service and quality work. Thank you!
After a national flower delivery service failed to delivery my order twice, I turned to KFS. Flowers were delivered on time. Arrangement was lovely. And I received a delivery confirmation email.
Fine flowers appeared within hours of the order. Great having a local florist with a wide selection. Bravo at a busy time--
Beautiful! Mom was thrilled.
They are beautifully arranged so much so my mother placed it as a center piece for the kitchen table
I went with the Designer's choice and the arrangement was beautiful. They were delivered right on time, despite my accidentally giving a slightly wrong address.
The arrangement was more than I could have hoped for. Living in Missouri it was just a hopeful guess. Thanks for exceeding all expectations
Thank you so much for delivering the beautiful African Violets to Fleurette M Arseneault . She received them right on time and loves them.
You helped to brighten an 85 year old women's special day.
The flowers looked great in the photo the recipient sent to me and she really liked them. Kendall Flower Shop was shockingly quick. I will use them again and again! Thank you.
What a great florist! So communicative and gracious, and they delivered these locally and in-person. The recipient could not believe how gorgeous this delivery was - not at all pre-fab as so many digital or corporate floral bouquets. This was unique, super fresh and hand-crafted. Very reasonably priced for the high quality. Thank you Kendall Flower Shop!
Gorgeous, fragrant bouquet! Thank you!
I liked the prompt and personal delivery of the flowers. Not so sure about the flowers themselves.
I should have checked the picture more closely but I expected more pizzazz especially for a premium combination. The roses are beautiful but there is too much other greenery which makes a very small vase crowded. Bigger vase would be better. It would also be more visually appealing not to cut roses so much, they look quite sad when changing water. The latter, by the way, took way longer than with standard-size roses as the minis kept falling and sinking.
The jury is still out on Kendall Flower Shop but I will not be buying mini-roses again.
I passed your flower shop whilst visiting family in Cambridge and admired your floral designs. I’ve ordered several arrangements via your website and the recipients have always been pleased to receive a fragrant, colorful gift.
Thank you
Absolutely beautiful flowers and really kind delivery service! Opted for the designers choice and it was gorgeous. Would definitely return for any future flower needs!
Beth has been super efficient, had care about my needs, more than I expected.
I would suggest her definitely!
Thank you Beth!
Wonderful bouquet (exactly as pictured) and timely delivery!
Perfect. On time and just right.
Superb flowers. Roses for Valentine’s Day. In Cambridge perfect on time delivery with vase. Hooray!
Very accommodating staff and the arrangement was lovely, though a little smaller than I expected. It might help to note the size of the vase for each price point.
absolutely beautiful flowers, exactly as illustrated. My mom is thrilled, and I am too. will definitely order again. thank you for making her day. K. Sweetland
Beautiful bouquet, very fresh and delivered on time. My client was delighted. Excellent service thank you again!
Christine Meyers
Gorgeous flower arrangement
The roses and the arrangement were beautiful. They didn't have much smell though - can you switch to a type of rose suitable for taking the time to smell the roses?
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Florist Response:
We are so glad you loved the roses , your right it was quite a beautiful bouquet!! We sure do wish we had control over the scent of roses, we agree they do not smell as lovely as they did years ago! They are so overly mass produced now that unfortunately they lost the gorgeous scent. We only design them we don’t grow them:) you’ll have to stick with enjoying them visually! Happy new year and thank you for supporting small business!
I decided to send flowers to my sister for her birthday and def prefer a certain style. I also wanted to support a smaller local florist. I looked at several websites of florists in Cambridge but Kendall Flower Shop's photos are the ones that caught my eye. I chose an arrangement fairly late in the day for delivery the next day. First thing in the morning I got an email from the flower stylist letting me know not all of the flowers shown in the arrangement I chose were available - not surprising, this was 2 days before Christmas! - and offering to communicate by email and/ or phone to talk about substitutes. They made a gorgeous arrangement, sent me a pic before they delivered it, and let me know when they had dropped it off by sending me a text saying how thrilled my sister was - it was like being there myself. So great!
Thank you for the lovely delivery of flowers to my sister, who unable to be at home this Christmas.
Arrangement was very pretty and was delivered quickly. It looked just like the picture and the gift recipient was thrilled. Thank you!
Great service and beautiful arrangement!
I have ordered from K florist before, and they always have always been great!
It started when I lived on the west coast and sent my friend sympathy flowers..
The flowers were even more beautiful than the photo...
I ordered these and again.. As usual they exceeded expectations.. The vase was way better. And the flowers were super fresh and aesthetically pleasing. GOOD JOB!
Beautiful arrangement and wonderfully prompt delivery. I love Kendall Flower Shop and their talented florists. I miss walking into the shop after work every day to admire their excellent flower selection, but even during the pandemic they manage to shine. Their floral designs bring peace and joy during an especially difficult time.
My experience with BloomNation and Kendall Flower Shop was excellent. I needed to arrange a delivery to a hotel in Boston for a couple on vacation, Kendall Flower Shop delivered the most beautiful arrangement at exactly the price point I chose. They far exceeded my expectations when they quickly responded to my Facebook message as well. The flower quality was far superior to other arrangements at the same price point that florists create and the photo of the delivery is one of my favorite aspects of using BloomNation.
The deluxe version was delivered on time and looked as beautiful in the picture my sister sent as the photo on-line. Thank you. It would be nice to have a photo from the provider of the actual flowers sent, however, in case my sister doesn't send me a picture.
I’ve picked up flowers from here twice now and They’ve blown away my expectations both times!
The flowers looked and smelled even better than I’d hoped!
Excellent website made sending flowers to my cousin effortless. Plus the flowers were gorgeous!!!!
Awesome arrangement with beautiful flowers and excellent service!!!
The flowers that were delivered did not include the brown twigs. The flowers were similar but could have looked a little neater.
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Florist's Response:
We are so sorry we didn’t have curly willow in stock for your order! We are more than happy to offer 10% off to make up for this oversight! Please email us kendallflowershop@gmail.com so we can make it up to you!! Have a wonderful day
Lovely selection but pictures shows 5 roses, we got 4, no fern, peach color not pink, looks smaller than pictured.
Still Lovely but liked the colors and volume in your arrangement.
Addendum: the Owner Beth contacted me and was very responsive and offered resolutions. Note, I misread the numbers of roses. It was a lovely arrangement.
This type of personal concern is just what we want to support. We will definitely go back to that shop.
Excellent service! User-friendly website, punctual delivery and very kind staff. Thank you!
We are always so happy with the bouquets Kendall Flower Shop sends out for us. Whether it's for a birthday, a promotion, or just to decorate our home offices.
What a great way to stay connected with coworkers and friends by sending them a beautiful bouquet. Thank you !
Looks exactly as pictured and made the recipient so happy. Thanks!
Flowers were delivered as and when promised. Thank you
The arrangement was beautiful and the customer service was outstanding. I will definitely be ordering again and would highly recommend to anyone looking for quality flowers.