92 Reviews
Hot garbage experience. I forgot why I swore off this "florist". Won't answer the phone to confirm delivery, and they DIDN'T deliver on date specified. I'm pretty sure it wasn't even delivered to the address that I've had them send flowers to at least 3 other times. I think I can kiss my $85 goodbye.
My first time ordering flowers for my wife Birthday I chose this place because it’s 4 minutes from my house I went online looked at the arrangements and then I placed a order for delivery which they said same day delivery this was 10:00 am I tried calling to confirm my order at 11:30 nobody answered I called again no answer so I waited another 15 minutes an called back because they close at 12:00 an they just sent me to the answering machine so I started sending the emails to the email they provided still no answer so I give them 0 for business 0 for customer service an another 0 for sending this email talking about a review Don’t use Katherine’s gift shop in Forest Park Ga
The flowers were never delivered for one and when I tried to get in touched with someone to see what was going on I kept getting sent to the voicemail, I will be going up there first thing when they open to get a refund I was very disappointed because I needed these to be delivered like yesterday....
Ordered same day delivery. No delivery confirmation
I ordered the flowers for June 2nd on May 29th I never recived the flowers and it is currently June 3rd and I am still waiting for the flowers.
The recipient stated that the quality of flowers were not the best.
The flowers I ordered and Katherine Florist and Gifts delivered were exceptionally beautiful. Also beautiful was the service and timely delivery. Thank you very much!
Never received the chocolates I paid for or a call back for my refund.
Great flower arrangements!! Also delivery was perfect!!
I placed an order to be delivered on 20 Jan. For a death in the family. I called multiple times, the mailbox resolves to another number and the mailbox is full. I sent an email and received no correspondence. If your shop is closed for the holiday, then why was I allowed to purchase flowers for delivery on that day and my money was taken, but I received no delivery and cannot get in touch with the shop? I feel completely lost and now have no way of getting a refund from this place. I will be disputing the charges with my bank. Do not buy from here.
I ordered this on Wednesday to Deliver on Thursday but they did deliver it on Friday! Didn’t inform me at all for the another day delivery on the top of it, they use different type of flower not the one I ordered, it was completely mess, when I called she didn’t even apologize for all of her mistakes, very unprofessional, rude, then she hanged up the phone, didn’t answer the phone again , disgusting business she is running .
I was told that the flowers were beautiful and it brightened the whole office up. Great job
They never delivered it or answered the phone or emails. Im currently struggling for a refund
The order arrived promptly on time, which was my most important request. The flowers are lively but not even close to what I ordered. That’s ok since my sister loved them.
I tried to post a photo but this site doesn’t allow that.
Never received flowers after spending almost 100 dollars. They lied about delivery date and time, also there is no phone or email to contact them.
The flowers were for my aunt’s birthday and she called to tell me they were gorgeous!
Thank you so much!!
MY MOTHER LOVED THE FLOWERS❤️BUT MOST OF ALL SHE ALSO LOVED THE WAY THEY SMELLED❤️I GIVE FIVE STARS TO KATHERINE FLOREST❤️
You guys did a great job!!!!
Flowers were delivery early but I ordered chocolates and it wasn't delivered
The flowers and balloons arrived quickly and lifted my cousin’s spirits. She was recently diagnosed with cancer and I live out of state. I had to trust the flowers would arrive in a timely manner and would look as good as advertised. They did not disappoint!!! Thank you
My experience has been not so good I was supposed to have my flowers delivered to the address given not did I not receive them when I contacted the woman answered and said she had a doctor's appointment which was not indicated on the online order I did she assured me that I would get them the next morning it's close to noon and the person has not received themj
Flowers were beautiful and fresh!! Delivered within the time frame as promised.
Thank you
Floral was not close to what was shown on the website. Ordered get well floral and it arrived looking more like one to be sent for a funeral/bereavement. Will not use again!!
Turned out beautiful. My employer wanted something in honor for a truck driver we had lost. We put it in front of his parked tractor trailer in front of our building. We received the same day and my employer was very pleased with the purchase.
The Roses are beautiful and very much appreciated. I have referred your business to another individual already.
Thank you
The replacement flowers were nice. Thank you for updating the bouquet and delivering on time. However, you were rude by hanging up phone when was seeking an understanding on what was in stock, and it was not necessary. I understand that your employees went rogue and inventory was questionable, but that is not the customer's fault. Customers can be understanding but expecting them to be victims of your frustrations is not acceptable.
Thanks again
I ordered these to be delivered on 05/11 to my mother. She didn’t receive them. Not sure if they delivery driver went to the wrong place, but no one at her front desk saw someone come in. Disappointing I spent $50+ and nothing.
Look at this y’all! I placed my order online Sunday afternoon. The beautiful flower arrangement was delivered by lunch the next day!! Katherine called me and let me know it was delivered and I also received an email of the delivery. Katherine said she was out of a couple of the flowers that was in the arrangement I selected. However she added flowers in the same colors as requested and even spruced it up more than it was in the picture!
My friend loved the flowers and sent me a picture. The flowers & vase could not have been more beautiful! Ya’ll order from Katherine. She is the best all around!
I used you yesterday and day before, arrangements were beautiful, my queen loved them both. Ty for being so quick with delivery and so patient with making the arrangements. Excellent service
My friend loved the flowers it almost made her cry ! Thank you so much !
This is my second time using Katherine Florist and on both occasions I am completely satisfied. The floral arrangement and presentation were exactly as seen on their website. I highly recommend them and I will definitely use them again. Thx for great service.
The flowers looked amazing. A great value for the price. Thank you
OMG! I super love the flowers!! the best service too, an very easy to purchase online since I live all the way in California. I wanted to buy flowers/deliver to my mom for her birthday an perfect service!! im for sure buying hear again! very beautiful flowers too when I saw trew FaceTime. thank you guys!
The flowers was nice, but you need to do better on your hand writing or type the card that goes with the flowers. That’s all.
Thank you!
Easy ordering, fast delivery and most important the flowers were beautiful. My friend sent a picture to me...she loved them! Thank you Katherine Florist!
I recommend Katherine Florist & Gifts
I ordered two dozen long stemmed Roses for a Friend for her Birthday. She was amazed at how beautiful they were and sent me a picture.
Katherine your florist did a superb job, your product was superior, and the flowers arrived on time. The Roses helped to make her Birthday very Special. I will definitely use your service again.
Linda Edwards
Ontario, Canada
The flowers that were sent were absolutely gorgeous. My aunt said the were the most beautiful flowers she had ever received. Katherine’s ALWAYS provides quality service with professionalism and caring. I highly recommend them!
The example photo does not truly show how stunning of an arrangement we received is. The delivery, presentation, and aroma of these flowers were beyond beautiful and far more than I expected! I highly recommend this florist and this arrangement!
While the flowers were delivered with a card, the card did not include my name so my cousin had no idea who they were from. Her husband said they were beautiful but they couldn’t figure out who sent them.
I was pleasantly surprised to receive a message that my gift had been delivered so promptly! The service was excellent and my daughter was excited to receive her favorite flowers on her first day of teaching kindergarten. Thank you Katherine’s!
I choose this florist bc they were local. Placed my order 09:30 am for a Premium Bouquet with a confirmation of same day delivery.
At 3pm an email confirmed delivery. Yet there was no delivery. I called and a female stated they were the owner, had “ been there all day at work, was on their way home and would talk to me later”. Later I called again, she said they don’t see my order at all and to “don’t mind the online email confirmations bc they don’t matter”.
After providing my order info repeatedly she said she would call me back. She called back and said, “ oh I’m just seeing your order in my phone” (it’s after 5pm). I’m going back to shop to fix your order now. We don’t have the flowers you ordered (peach bouquet ). I named a few more from the website as a substitute but each time she said they don’t have that. It seemed they don’t have anything the website displayed.
I eventually just said prepare something nice and delivery it please.
(NOTE: I am working on the road out of state and doing all of this by phone and website so I had to settle on something).
She delivered them just shy of dark. Pulled up in the driveway blowing the horn with all my neighbors coming out to see the commotion. Luckily someone was there to come outside. Yet I left instructions on exactly where to leave the flowers under the open car port by the door.
I paid $116 for a very long tedious constantly calling and being called to stay on top of the process, service that didn’t have anything I choose on the website or the card I wrote.
If this was a $9-$14 cheap bouquet I’d still want and expect decent service but most definitely when I choose the supposedly top of the line Premium service and bouquet.
This was my experience online/by phone with them. Maybe your experience will be different if you walk inside the store.
The detailed card I wrote was not delivered.
Did my love like the flowers? Yes. So that’s the only thing that matters at this point.
Thanks.
These flowers were for our 91 year old Aunt. She was so pleased with the fresh, large bouquet and the beautiful vase
Our mother said the flower arrangement was beautiful. The delivery man did assist her in bringing the arrangement in the house for her. Very much appreciated! Thank you!
your site is easy to navigate and you delivered a beautiful product in the time frame promised.
THANNK YOU
The worst floral arrangement & customer service I have ever experienced. The flowers were not delivered on the day I specified. The arrangement looked like left over flowers or they were picked from someone’s yard. When I expressed my dissatisfaction to the owner, she was combative & rude. She had no intention of helping/making my experience with her shop a pleasant one. I will never order flowers from this shop again. Everything about my experience; the floral arrangement, customer service (delivery) and the owner (Katherine) is poor.
Everything went perfect she loved they thank you
I loved the flowers, however the delivery process was a little confusing for a first time shopper and my note wasn't transcribed properly even though I stayed under the character limit.
Overall, I would spend my money here again.
My mother absolutely loved it!! Great job!
These were amazing. They were very fresh and can still see the roses holding water. My woman loved them.
Sent these as birthday gift..they were delivered timely and the arrangement was absolutely beautiful!
Very beautiful bouquet of flowers and katherine was very helpful in the delivery process. Highly recommend!
They was beautiful thank you
The flowers were amazing and the customer service was amazing!. I will definitely be shopping here every time I make a Flourist purchase !.
Delivery was quick and boquet looked beautiful!
Called at the last minute to order funeral flowers and Katherine's took care of it immediately. Arrangement was beautiful Couldn't have asked for better service. Thank you!
Very pleasant and professional.
Very pleased with the arrangement and overall process.. Thank you
What a fine experience it was to do business with you!! I am pleased and so is she. She say they look very nice and smell so good. Thanks....
I ordered balloons with those flowers, were they delivered? My niece mentioned that she received the flowers, but she didn't mention the balloons
So my mother-n-law love them! My first time ordering from here definitely will be ordering here in the near future! Excellent service && very fast! I’m a very happy customer!
Arrangement didn’t look like the picture.. The wife wasn’t happy with the arrangement..
Beautiful plant, much larger than I expected. Great service, great price, overall wonderful experience. Will definitely recommend to friends and family.
Placed my order late in the day online. It showed they where about to closed. I was worried it would take a day or two to deliver. It was delivered the next day. Saved katherine florist and gifts on my computer for further orders. Thank you
I have been so impressed with your arrangements. Just beautiful! And my wife and I have both noticed the quality of your flowers and how long they last. You are my new florist and I have added your information to my contacts. Thank you so much!
Excellent! Mrs. Katherine was awesome to work with. And my Mother raved about her flowers! Specifically, she said the colors were so beautiful! Would highly recommend!
I Order these for my mother even tho she didn’t received the one I order due to a last min order she got something way totally different but she still like what she received. So if she was happy that makes me happy next time I know to order ahead of time.
Three stars because service and same day delivery on Valentine's day was awesome, but I was disappointed with the arrangement, I had a feeling I should have just picked the basic cheap floral arrangement because that's what I got anyway, the lady did say that there would be some substitutes as certain flowers we're not in bloom yet which I understand but the arrangement itself was sloppy it was not pretty it was no care or concern about how the presentation was going to be and that was not worth what I paid, I should have just given my mother the $80+ I spend.
I live in CA & ordered an arrangement to be sent to GA. The order process was very easy. The price points were perfect & the variety of arrangements were wonderful. I was able to request a specific date and time frame for the arrangement to be delivered and included a note which was hand written by the florist. The arrangement was gorgeous and the recipient was very surprised. I would absolutely use this shop again.
Thank you for making her day special. She knew the flowers weren't for her as her husband had passed just before Thanksgiving. She was so surprised and we are very thankful for you. Thank you for delivering on time and putting together such a lovely arrangement.
MY HUSBAND LOVED IT....THE ROSES WERE FRESH AND THE STRAWBERRIES WERE DELICIOUS!!! LOVE IT THANKS FOR MAKING OUR ANNIVERSARY PERFECT!!!
My god mom really enjoyed her flowers and they smelled so good. Same day delivery and it was quick. Thanks for your service
Extremely terrible. I regret every single moment. I order flowers for my wife on the 16th for delivery on the 20th which was her birthday. Flowers were deliver on the 17th with a email sent the on the 17th verifying the delivery on the 20th. Bottom line is that flowers were deliver 2 days earlier. I call them and the lady was simply RUDE.
Placed order online for delivery 08/17. Flowers never arrived, called contact number. They claim order didn’t come through correctly. Now order cannot be delivered until 08/19. Please cancel this order!
My cousin loved her birthday bouquet!
I had flowers sent to my mom for Mother’s Day, and the arrangement was beautiful. My mom was extremely impressed. Thank you!!!
Very unprofessional, you delivered a completely different arrangement than what I had ordered and purchased.
It was great service we will definitely do business again thanks
Very beautiful arrangement! Nothing like the picture the only thing that was relatable to the pic was the roses. The vase and all the other flowers were different but still pretty. The vase was probably supposed to hold maybe 5 stems so it had to be transferred.
Overall pleased but not was promised.
Simply fabulous! Delivered on time and professionally. The flowers were loved by the recipient. I will conduct future business here.
very impressed. My lady loved her flowers. I will recommend and use again- Djwilldabank
I ordered the flowers to be delivered on Oct 21st, but they were received the same day I ordered them! I am highly disappointed and will not be using this service any time soon.
The flowers were gorgeous and were delivered just as the look in the image! I was a worried they were going to come in a box like other companies, but no! They were beautiful delivered in their vese. Her coworkers were impressed and left in aw! So if you’re trying to impress your lady or guy, whatever floats your boat! I would definitely recommend them! I will definitely be making another purchase from here soon. My only issue was the price but hey, you get what paid for and I was definitely pleased.
Our order was fulfilled in beautiful fashion! The arrangement was great! Fresh and beautiful. The arrangement is probably driven by seasonal availability, so the flowers we received were similar to the ad, but completely different in color. We received stunning pink and red flowers rather than the nice orange, green and white that we thought we would get. A little bit misleading, but we're overall satisfied because of the quality and obvious care that went into the product.
The website's ordering page mentions various factors affecting availability of the flowers in the image, but it also clearly states that the color of the arrangement will be kept regardless of the particular flowers chosen to compose the bouquet. As you guys must know, flower color is very important to the arrangement temperament. We ask that you try to fulfil the color requirements more strictly going forward. Overall satisfied,
Thanks!!
The vase was orange instead of clear with pink rocks at bottom.
Very beautiful floral arrangement and it was delivered on time. They notified me as soon as it was delivered I will definitely be ordering from Katherine's florist and gifts again.
The Roses were dying, Nothing like the picture
Flowers is perfect, nothing to complain and I love it. However, text in the attached card need to type or computerized, it looks better
Flowers were great, experience was lacking. My wife was sick and didn't end up going to work. I emailed to change delivery address the day before it was supposed to be delivered and did not receive a response. Called first thing in the morning and was told I should have contacted the day before (I did). Fortunately, I was able to intercept the delivery and the flowers look great (though no eucalyptus like pictured) but don't expect help if anything happens with your order.