79 Reviews
I was a bit disappointed at what I thought I bought vs. what was received. I picked it because of the flowers and for longevity, so to see that the flowers that I liked but didn’t pick because they don’t last are the ones that it has for its filler is disappointing . Also no rose , etc. I wanted them to last because she’s dealing with a lot and needs some brighter days ahead. Not only is it her birthday but she’s dealing with her husbands recent cancer diagnosis. It’s still pretty but definitely not as advertised. I did send an email with a picture of what was ordered vs what was received. No response
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Florist's Response:
Sorry you are disappointed and we missed your picture as it went to spam. There was a substution made due to availiblity. We would like to send Aimee a vased arrangement next week. We will include a rose and butterfly to help brighten her day. Please let us know if this is acceptable with you. Grey Fox Floral Staff
Grey Fox always pays attention to the small details and their arrangements are beautiful. Their online ordering process is easy to use and their deliveries are on time.
Absolutely beautiful. Surpassed our expectations. Thank you!
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Florist's Response:
WOW - we meet our expectations by exceeding yours - so glad you are happy - have a great weekend! The Staff of Grey Fox Floral
I was so pleased with my order. The bouquet of flowers, were absolutely beautiful! Great job!
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Florist's Response:
THank you for your glowing review - we are so glad you were pleased. Have a great weekend. Staff of Grey Fox Floral
Bought these for my mom for her birthday and they were beautiful! She was very happy with them! I would definitely order from here again!
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Florist's Response:
Thank you for your glowig review - so glad you and your mom enjoyed the flowers and made her day special. TH eStaff of Grey Fox Floral
I ordered some flowers online from across the country for a funeral in Britton. I wasn't able to attend, but my sister sent me a photo and they looked even better than advertised! My order was a pretty quick turnaround, but they were able to meet my special request for a morning delivery and I'm grateful for that. Thank you!
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Florist's Response:
Thanks you for your kind review, so glad we were able to meet and even exceed your expectations. Have a great weekend. Staff of Grey Fox Floral
I've been ordering from here twice a year for over 20 years ands have never been disappointed. I live in Florida and it is always a flawless transaction. Thank you for the continued amazing service.
I was not expecting it to look that great everyone talked about how nice it wad. Thank you I will order from you again
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Florist's Response:
So glad we exceeded your expectation - that is our goal. Thank you for your order! Jan and Staff
Flowers delivered on time and looked beautiful.
My sister loved her beautiful flowers!
So easy! Ordered online and they were delivered to my mom the next day. They even called her when they were delivering and put them in the garage for her. Compared to pricing for my mother-in-laws flowers (Mother's Day), up north, this was much more reasonable!! Thank you :)
I'm always pleased with the flowers and plants I have ordered in the past, I highly recommend the Grey Fox
Absolutely beautiful! Better than I expected. Thank you for the beautiful plant that Matts Mom will continue to love in remembrance of Matt.
Thank you
I found this online and was easy to scroll through the web site and find what I was looking for. The flower arrangement turned out out very nice, and at a reasonable price.
And were delivered to the place right on time.
Thank You
Excellent service and beautiful flowers as always. I order twice a year here from Florida and it's always so easy. Thank you for all your help over the last 20 years.
The recipient of the flowers said they were beautiful. Thank you
Recipient loved the flowers and said they were so cute!
I have always been pleased with the flowers arrangements I have purchased from the Grey Fox, no matter what the occasion, thank you, Mike Dorow
Everything was perfect.
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Florist's Response:
So glad to hear - have a great weekend! Jan and Staff of Grey Fox Floral
The arrangement was absolutely beautiful, thank you so much
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Florist's Response:
Thank you for your rfeview. So glad you were pleased. Have a great week. Jan and Staff of Grey Fox Floral
I am always amazed by how Grey Fox Floral creates such beautiful pieces without overwhelming the overall bouquet. My Mom’s 86th birthday was a huge success because of the exquisite arrangement they made. Thank you.
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Florist's Response:
Thank you for your glowing review. So glad we could be part of making your Mom's birthay special!
Placing the order was quick and easy. The arrangement arrived on time and exceeded our expectations. Very pleased with the entire process and the product.
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Florist's Response:
Thank you for your review - so glad you were so pleased!! Have a great week Jan and Staff of Grey Fox Floral
The purchase did not look enough like the picture on website.
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Florist's Response:
Thank you for sharing your concerns about the order you received. I did check and the full value waw given, but it evidently was noit desisinged to match the picture. I will be sending a spring arrangement on Wed to the recipient for her to enoy going inot March. I hope you will give us another oportunity to take care of your floral needs. Jan and Staff of Grey Fox Floral
Ordered a week in advance. My fault to not designate a drop off end time. Did designate a time for earlier in the morning after 10am to drop off. The arrangement showed late afternoon and was not the arrangement I ordered. Completely different. I can only assume someone got mine and I got theirs. Card was correct though. Nothing can be done at that point due to them being flowers. So just moving forward. I called before hand to check the day of delivery, the woman on the phone was pleasant and helpful and tried to help. The gentleman in the background in charge of deliveries and scheduling made it sound like I was an inconvenience to him. I live and learn.
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Florist's Response:
After looking inot this order, I am not sure about how the order did not get filled to be as close as possible to the picture selected. I am resending a beautiful spring arrangement to the recipient with a note of apology. I hope this will help take away some of the original disappointment in the original arragement and reinstate the trust in Grey Fox Floral.
Beautiful flowers. They look just like the picture.
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Florist's Response:
Thank you for your reveiw - we really appreciate your business!!
My friend sent me a picture of what I sent. It was a bit thin, but I did order the smallest version. She was glad to get. Thank you!
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Florist's Response:
She glad we helped you make her happy. Have a Merry Christmas!
Recipient provided a photo & it appears some flowers were left out of the arrangement. No contrasting white blooms nor smaller red blooms as shown in the order photo were there much less substituted for anything else... won't be ordering again in the future.
I’m sorry to say I was disappointed when I saw a photo of the arrangement I sent my mom for Christmas. I’ve been using GFF for over 20 years and this is the first time my purchase did not look like the item shown on the website. Was missing two other types of floral, only 3 roses, and looked cheap.
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Florist's Response:
Hi, Sara, thank you about sharing your concerns about the arrangement your Mom received. I looked up the order and it says that 4 red roses were used, we did add pine cones as we could not get the red freesia, but I think the white waxflower was overlooked (we would have needed to substitute with baby's breath). I would like to offer to exchange the arrangement on Monday or Tuesday, whichever date is better. The new arrangment will consist of 4 red roses, 3 stems red hypericum (no freesia), baby's breath clusters instead of waxflower, assorted evergreens, red dogwood branches, red glasss balls and red ribbon. I hope you will allow us to correct this and that you cacn be pleassed with hat your Mom is receiving. Sincerely Jan Fox and Staff of Grey Fox Floral
Beautiful flowers. Handwritten note. Thank you. My mom loved them. I'll order from you again.
Thank you!! Made our day more special
My wife loved the arrangement and the aroma it gives in the house.
Your arrangements in the past have been beautiful and this was no exception. My wife loves them, the flowers are fresh and bright. Good job. A total win for me.
Beautiful flowers but they were smashed. Disappointed! Not worth the money.
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Florist Response:
I am so sorry the flowers were damaged. I do know they were fine when delivered to the flower area of the funeral home. I have issued a full refund and hope you will give us another opportunity in the future to assist you with any floral needs. Again, my apologies.
Very pretty, delivered as scheduled, family was very touched.
I ordered the deluxe and this arrived with few flowers. My past orders were so much more!
Beautiful! Flowers looked like a rainbow. Mom loved them. Thank you!
My mom loved her flowers!
Arrangement was beautiful. Had a great fragrance. Grey fox never disappoints
Arrangement was beautiful!
The customer service was excellent. The item was exactly as shown. This was my first time doing business with Grey Fox Floral but I will definitely be a repeat customer now. My daughter loved the flowers I got for her.
The item was as described and delivered on time. Can't ask much more than that.
Absolutely perfect! I was out of town for work and had you deliver these to my beautiful wife of 50 years on Valentine's Day. She loves them! Thank you!
Arrangement came looking beautiful, well received. Will definitely order again.
Considering the season, this arrangement arrived looking more like the picture than expected, excellant job. Would recommend this florist to everyone. I will purchase from here again.
I ordered this for my Mom. She loved it. It was very well put together, smelled amazing and was beautiful. She called it a basket full of smiles. Thank you, you did an amazing job.
The bouquet was delivered on time with no issues, however in the picture from my grandmother, it appears that all of the red blooms in the bouquet delivered were carnations, whereas the picture shows roses. So I’m rather disappointed, since I paid extra for an upgraded bouquet. My grandmother seems happy, however.
This beautiful Christmas basket was delivered right on time and my friend sent me a picture of it. It’s beautiful, just like the picture online, she is very happy !
Great job Grey Fox Floral!!
The bouquet was delivered just as the picture showed. I was very happy with the delivery and the e-mail letting me know that it had arrived. I will certainly order again from Grey Fox if I have floral needs in Tecumseh.
My Aunt really enjoyed her floral arrangement. So glad I tried a new florist. Well done Gray Fox!
Very friendly delivery beautiful beautiful bouquet. Flowers are still looking gorgeous.
My mom loved her flowers and they were delivered at a perfect time. Thank you!
The floral arrangement was just gorgious. People coming into her hospital room kept commenting on how beautiful it was as well as how sweet they smell. Thank you.
This was a birthday gift for my mom. She was very, very pleased with the arrangement.
Thank you.
Absolutely beautiful, exactly what I expected.
Thank you!
We ordered a custom bouquet for a funeral and it turned out way better than I expected, thank you grey fox!
Very pretty, elegant arrangement for a reasonable price. Very satisfied!
I was not able to see the flowers, but the recipient called me to tell me they were beautiful.
Flowers were beautiful and delivered perfectly timed. Definitely would do business here again.
arrived on time, recipient happy! she sent a picture and it looked very close to website picture.
Very pretty and cheerful
Super fast delivery and the arrangement was beautiful. Very satisfied.
Beautiful flowers and great service. Thank you!
I was disappointed that these were delivered at 3pm on the weekday. The note specified it was for someone's first day back to work. They recipient had gone home by 3pm that day and did not receive them. It was very important to me that they get them that certain day :(
Excellent! I appreciate the after hours response, and accommodating my special request! Very good!
We ordered a plant online to be sent for a local funeral, and it exceeded all expectations. It was delivered on time, was beautiful and healthy. We were very impressed and happy with our purchase.
The flowers we received are exactly as pictured and are of excellent quality. We appreciate the consistency of the quality with each of the bouquets we have received over the years from Grey Fox Floral. I have recommended and will continue to recommend Grey Fox Floral to anyone who asks, "Who's a good florist in the area?"
I purchased a custom arrangement and let them have full creative license. The flower arrangement was one of the most beautiful I’ve seen. Highly recommend Grey Fox Floral!
The arrangement for my daughter was even nicer than the picture on the website. I have never been disappointed with any of my orders - they always create a beautiful arrangement.
Great job, timely delivery and instruction followed to a T!! Thank you!!
I ordered the night before I wanted the flowers delivered. They arrived in time and in beautiful condition with a handwritten card. Second time I’ve ordered and I will continue to do so!
I had the “Polka Dots” arrangement sent to my friend who lives in Tecumseh. I live in Ohio. After checking reviews for local Tecumseh florists, I decided on Grey Fox Floral. They did not disappoint. My friend said the arrangement was beautiful. She said it looked like spring and smelled like summer! Perfect for her birthday!
Right on time and just as the pictured showed. Well done.
When received some of the flowers was broken off. The rest started wilting by the second day. Will not order from them again. They delivered a replacement and it is no better. Flowers are not fresh.
Third time using this establishment. Absolutely no problems and arrangements looked great.
Delivered on time, the person that I had them delivered to was pleased. The whole transition from start to finish went smoothly. I will order again from Grey fox floral.
Arrangement and colors are perfect. Delivered on date requested. Thank you.
I live out of state and use Grey Fox Florals when needing flowers for family in Tecumseh. I love the ease of using the website to see their arrangements for various occasions. Every order I’ve placed has been beautiful and they have been prompt on deliveries. My family is always very pleased with their arrangements. Highly recommend this place!
I haven’t seen the flowers but Arlo tells us they are beautiful and on time so you did very well!
Thank you
John