43 Reviews
This was my first time using Gigi’s and they did an outstanding job! Flowers are beautiful and I was able to get them delivered the same day, which went flawlessly. I’ll use them again and would highly recommend.
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Florist's Response:
Thank you so much for your kind review and taking the time. We appreciate you as a customer, and it was certainly our pleasure!
Gigi's made a very pretty arrangement for my wife. Communication on the flowers that I wanted being out of season was excellent.
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Florist's Response:
Thank you for your kind review and it was certainly our pleasure to assist you in your wife’s bouquet. Thank you again!
I sent the Simplicity by BloomNation arrangement to my sister's mother-in-law's funeral in Stevensville on August 21. She said they were beautiful. I am not a local but found Gigi's online and they did an excellent job. Would highly recommend them.
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Florist's Response:
Thank you so very much for your kind review. It was certainly our pleasure and thank you for trusting us with your order. We are sorry for your loss but still taking time for your kindness.
The bouquet was prettier than the photograph. The red roses were not acceptable to the florist, so she called and asked if I would accept substitute roses, They were stunning. I will happily use Gigi’s Floral shop again.
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Florist's Response:
Thank you so very much for your kind review. It was certainly our pleasure! Thanks again Christy!
My daughter in-law and her 2 year old daughter were thrilled to get flowers! Thanks so much!
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Florist's Response:
It was certainly our pleasure and thank you for your kind review. We look forward to serving you in the future. Thanks again.
As usual, beautiful and on time.
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Florist's Response:
Thank you for your kind review Amy, and your thoughtful words. It’s always a pleasure serving you! Thanks again.
I cannot believe how fast this order was delivered! My daughter called me within 15 minutes of me placing an online order to say she had just received the "most beautiful bouquet ever!" The value for my money exceeded expectations. I will be using Gigi's Floral Shop for all of my future orders.
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Florist's Response:
Thank you for your kind remand it was certainly our pleasure.
As always, the Gigi’s team came though with a beautiful basket which was better than the advertised image. Thank you to Gigi’s team for making my wife’s birthday that much more memorable.
Tim
Stevensville, MT
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Florist's Response:
Thanks so very much Tim for the kind review! Always a pleasure serving you and thanks again for choosing us.
Not only were the flowers beautiful, but we weren't able to pick them up on time, so they delivered them. Will definitely purchase from Gigi's again.
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Florist's Response:
Thank you for your kind words and review. It was certainly our pleasure!
The Mom who received this beautiful bouquet was totally impressed. Thanks for making someone have a very Happy Mothers Day!
All my best - Jeff Wright
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Florist's Response:
Thank you so very much for your kind review. It was a pleasure serving you and we looked forward to deliver bouquets for you in the future.
Flowers were beautiful and delivered on time. Will definitely use again. ❤️
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Florist's Response:
Thank you so very much for your kind review. It was certainly our pleasure and look forward to serving you in the future.
Beautiful arrangement, delivered on time. Thank you.
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Florist's Response:
Thank you so very much for your kind review and we look forward to serving you in the future. We hope your Mother’s Day was special. Thanks again.
The flowers were absolutely beautiful. The only issue I had was with the delivery. I asked for the delivery to be after 3 PM and it was delivered at 10:30 AM even after I had spoken to someone at the shop and they assured me they had written it down. Other than that the flowers themselves were beautiful and I would definitely use them again and give them a good recommendation.
The flowers were not as plentiful as the picture. There was more fine filler of greenery that wasn’t showing in the picture online at all and less flowers than shown. Not as pretty as the picture. It was hard to see the flowers through all the green filler. I was disappointed with the actual product my relative received.
It would have been nice to get exactly what I paid for online, bright pretty flowers without all the green fluff.
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Florist's Response:
Thank you for your review and we certainly appreciate your feedback. We would be more than happy to make this right for you. Please contact us at 406-880-7368 or by email to Gigiscreations@msn.com. Thanks again.
The flowers were beautiful and delivery and communication was perfect!
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Florist's Response:
Thank you for your kind review and it was certainly our pleasure to deliver your bouquet. We look forward to serving you in the future. Happy Spring!
Ordered purple roses for a friend from out of state for berievement- Thank goodness she sent a pic bc it was carnations! I called store and they promised to fix it in 2days. Which they did replace- with something similar. Probably won’t use them again.
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Florist's Response:
Thank you for reaching out with your review. We apologize for the confusion and re-delivering another bouquet today. We hope that you give us another opportunity to serve you. Again, please accept our apologies. Thank you.
Absolutely beautiful arrangement!! It was a thank you gift and was a big hit at the office!
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Florist's Response:
Thank you for your kind words and review. It was our pleasure to deliver a bouquet for your wonderful customer service at your bank.
My MIL lost her kitty this week and was very upset. We’re currently in Oregon so hugs were not an option sadly. I looked up local shops in Stevensville and found this lovely place that delivers same day! My MIL was so happy with the flowers she said they’re just as good as a hug! Thank you so much for the flowers and delivering them. Leslee Cook
Gorgeous vibrant flowers!!! We will always use this floral shop. They. Deliver the same day too. Great experience! Owner is very friendly and knowledgeable!
Last time the flowers were beautiful. This time the receipent said they were wilted and dead looking
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Florist's Response:
Oh my goodness, we certainly want to make sure that we deliver beautiful flowers. Please let us know how we can make this right with you. I will personally see to it. Thank you for your review. I may be reached at 406-880-7368 or by email. Thank you.
You were great! I wasn't sure i would be able to find a florist that could prepare and deliver flowers in Stevensville in one day?
You did it, and the recipient loved the arrangement!
Thank you!
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Florist's Response:
Thank you for your kind review and it was certainly our pleasure to help!
Beautiful flowers!! She went above and beyond for my mom’s birthday flowers and had great attention to detail.
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Florist's Response:
Thank you so very much for your kind words and we certainly appreciate your patronage, It was our pleasure!
Very nice flowers. Wasn't exactly as pictured but it made my friend very happy to receive them, and that was the goal. Great delivery service, too.
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Florist's Response:
Thank you for your kind review! It was a pleasure serving you.
The floral arrangement was amazing and she loved it. I could not be happier with the entire experience.
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Florist's Response:
Thank you for your kind review and it was certainly a pleasure in serving you. Thanks again!
The flowers were so beautiful. Thank you so much. They were loved by everyone who saw them.
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Florist's Response:
Thank you for your kind words Cindy. It certainly was our pleasure and your recipient was a sweetheart!
The actual bouquet was just as beautiful if not more beautiful than the advertised picture. Job well done, thank you!
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Florist's Response:
Oh my goodness! Thank you for your kind review and it was certainly our pleasure!
Beautiful flowers, timely delivery. Thank you!
Great customer service and easy to accommodate any special requests! Would highly recommend for any looking to win some brownie points with a spouse or family member. They even threw in extra flowers to give it some more color at no extra charge
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Florist's Response:
Thank you for your kind words and it was certainly our pleasure to serve you!
The flowers were beautiful and the recipient was so happy to receive them
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Florist's Response:
Thank you for your kind review! It was certainly our pleasure.
Beautiful arrangement and excellent customer service
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Florist's Response:
Thank you so very much for your kind words and review. We appreciate your business and it was our pleasure to provide your arrangement to your loved one.
Beautiful.
Perfect.
Made for a happier birthday!!
Easy to order online. They took care of it - just the way it should work. Thank you so much!!
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Florist's Response:
Thank you for your kind and thoughtful words. It was a pleasure serving you and we looked forward to any future needs that you might have. Thanks again!
Love this floral shop. The owner is kind, helpful, very creative, and a pro at creating stunning bouquets. She is hands-on and has amazing communication and execution skills. Same-day service as well. Would highly recommend them.
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Florist's Response:
What a kind and thoughtful review! It was certainly my pleasure. Thanks again for your order!
Thanks so much she loved them
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Florist's Response:
Our pleasure!! Thank you for your kind and thoughtful review. We appreciate your business!
Ordered flowers for Mother’s Day so it was a huge mess. First, I was notified that the flowers were delivered and when I called my mother to see how she liked them only to discover that the flowers had not actually been delivered. I contacted the store and was told the delivery had not occurred but they would do it the next day… a day that my mother would not at home… to which they seemed not to care that she would now need to reschedule her day in order to not have the flowers sitting outside over night. When my mother received the bouquet the flowers were not what I had ordered. I called the store again and from there it was further downhill. The passive aggressive comments that I received from both the manager/owner and the delivery person were astonishing. As a person who has purchased flowers locally for over a decade to be delivered to my mother I would advise others to shop literally anywhere else. I was not given any discount for all the headache and the bouquet that I paid for was almost half the size it was supposed to be, while also not containing 2 or the 3 types of flowers it was stated to be designed with. Horrible service, received a different product than what I paid for, and their team just shrug off their numerous mistakes. Yikes.
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Florist's Response:
Oh my goodness Brandi! We appreciate your review and reached out to you with 5 different calls to re-deliver flowers, however your mother said she was satisfied with her bouquet. We certainly appreciate your review and always make every effort possible to substitute comparable flowers.. We appreciate your feedback.
Gigi’s went above and beyond my expectations! The flowers my mother received for Mother’s Day were absolutely stunning! Gigi’s also delivered the flowers earlier than expected, which was a huge blessing. Gigi’s will be the floral shop I choose every time. Their prices are reasonable and they go above and beyond in their floral designs. Thank you for making my mom’s day extra special!
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Florist's Response:
Thank you so very much for your kind words and taking the time to give us a review. It was certainly our pleasure and look forward to serving you again. We met a lot of special Mother's on their special day. Thanks again!
Great experience. Exactly what I ordered and delivered on time.
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Florist's Response:
It was our pleasure and you ordered a beautiful arrangement! Thank you for taking the time to post these thoughtful words. Thanks again!
Your website was easy to use and the flowers delivered were just like the photo—- absolutely gorgeous!
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Florist's Response:
Thank you so much for your kind words! It was our pleasure. Thank you for ordering thru Gigi's Floral Shop. We appreciate your business.
It would be nice to see a picture of the actual arrangement before it is delivered
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Florist's Response:
Thank you for your review! If you request a picture at the time you purchase an order, we would be happy to send you a pic! The three dozen roses you ordered were absolutely gorgeous!
Everything was perfect, beautiful anniversary bouquet with fresh, fragrant flowers. Would recommend to everyone in the valley to use Gigi’s for any occasion.
Dennis
The flowers were sent to a colleague. She stated the flowers were beautiful and absolutely loved the arrangement. Great experience! I would definitely use again! Thank you!
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Florist's Response:
Thank you for the kind words and review. It was certainly our pleasure!
Above and beyond service without having to ask for it. Plus, the flowers in the online picture looked great but were more elegant and classy in person. Exceeded my expectations.
I am extremely disappointed by the flowers that were delivered to loved ones in Florence MT yesterday. They were NOTHING like the arrangement I ordered and the Quality was very short of what I paid for!!! I know that substitutions are sometimes necessary but this arrangement was so far off the one I ordered that I can’t imagine what Gigi’s Floral Shop was thinking when they decided to create and deliver the arrangement that they did. I will NEVER order flowers from this business again!!!
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Florist's Response:
Hello Pamela, thank you for reaching out to us by email and speaking with us on the phone as well. We are so very glad that we Facetimed this morning and are delivering another bouquet to your recipient today. We always want to make it right if we didn't meet your expectations. We thank you for your input and value you as a customer. Again, thank you and have a great day. Gigi's Floral Staff
I am so very impressed by the response to my review and I want to retract the review and share with everyone the extent Gigi and her team went to in order to make things right. The owner Gigi hand delivered a beautiful bouquet to make up for the mix up. Thank You and please know I will call you again when I need to send flowers to my family and friends in Montana!!!