507 Reviews
You sent my order late
You didn’t respond to my email
I think you didn’t give the package to a person and instead just left it on the floor
Was easy to order, they communicated about any changes they needed to make, and the flowers tuned out beautifully!
The flowers I ordered were delivered exactly on time, and, when my friend sent me a picture of them, they were even more gorgeous than the picture of what they would look like. Love this florist!
Excellent service and an easy website to navigate. The flowers are beautiful.
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Florist's Response:
We are pleased you enjoyed your flowers. Thank you!
The flower arrangement looked exactly as pictured online!
My mother was delighted with the quality of the tulips. They arrived on time.
These flowers were not worth what we paid. The sunflowers died before they opened all the way and the hydrangea got brown and drooped within a day or two. I changed the water and wound up throwing them flowers out on day 4. Other flowers from a different shop were delivered the day before yours and still look good.
Definitely not as pictured. There were no roses in the arrangement was delivered. They used cheap green filler flowers instead. If the more expensive flowers weren't available, the overall cost should have reflected that or I should have been notified and given the opportunity to change my order. Delivery was very prompt and the recipient loved the gesture, but I feel ripped off by the false advertising and the delivered arrangement is certainly not worthy of the expensive cost.
I ordered the Spark of Passion bouquet for Valentine's Day. The ordering process was seamless, the delivery was prompt, and the flowers were very fresh and exactly as pictured. Will definitely order again. Thank you.
I am not only pleased with the arrangement choices offered, but also with the service. It's a plus that delivery was confirmed with a picture of the product delivered. I would go with Flowers and Plants again.
Flowers were fresh and beautiful. They faithfully replicated the online picture. Drlivery was as promised.
I ordered these for an employee within our company (never met before) per the request of her supervisor so I cannot say firsthand the quality of the arrangement. But I can say the picture they sent to me looks beautiful/fresh. I can also say the ease of ordering online was flawless and the communication once the order was placed and afterwards was great as well. Will definitely use them again if there is a need in the McLean area.
Beautiful arrangement delivered when requested. Great job!
Gorgeous arrangement for my mom’s bday.
Thanks tor making this birthday gift so beautiful! Karen/SF
Great arrangement. Good Value. Timely delivery! Thx!
I needed something unique to send for my unique adopted daughter’s birthday. This was perfect. She loved it! Thanks
I have always found your product(s) and customer service to be excellent!
Save your money and go across the street to Mayflower Florist. I have been a long time customer of Flowers & Plant and lately their quality, customer service and the Owner Chip's attitude towards customers has declined. Before submitting this review, I reached out to him and he promised me that he would make it right by 3 pm on Valentine's day. He didn't. I've left him 3 message sent 2 emails and not even the courtesy of a return call. It is extremely disappointing but you are in luck as Mclean has other options.
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Florist's response:
Thank you for your polite review of our company. Had you handled your complaint in the same manner when you called, I'm confident the results would have been mutually pleasing. Yelling, screaming and cussing at my employees WILL NOT be tolerated. PERIOD. Doubling down and doing the same with me resulted in your less than satisfactory results. I am glad you found resolve for your future purchases. Thank you
I have been buying flowers from them for years and haven't been disappointed. She loved everything she got. Thanks again and I look forward to dealing with you all in the future.
I liked that the shop sent a picture of the bouquet before the delivery. The flowers are very pretty.
First time ever ordering flowers online. Easy to do. Flowers were delivered only a few hours later. Pictures of the arrangement were sent to me without my even asking ( I usually do ask florists to do so when ordering by phone)
My daughter called me immediately upon receiving them to tell me that they were her favorite arrangement ever!
Thanks so much for the excellent service and high quality arrangement. I will definitely be calling upon you again!
The order arrived on time and the recipient was so appreciative. Thank You for delivering an email to me that said it was delivered.
The flowers arrived at the perfect moment and were so cheery!
Excellent florist. I have used them several times for flowers to send to daughter in McLean. I live in NC. They never disappoint.
We were very happy with the arrangement - it was absolutely beautiful! Thank you for delivering it so quickly!
Beautiful assembly! Early delivery! Very happy all around.
Lovely flowers, lovely service
Beautiful! My friend was thrilled!
Thank you
I didn't expect to get a photo of the actual bouquet before it was delivered, the day of delivery. Delivery was on time, quality item, no problems at all with the order. Will definitely patronize this business again, they went above & beyond!
The flowers were just as I had hoped. Loved receiving the picture of the actual arrangement. The recipients were thrilled & also sent me a picture. Thank you for helping me present festive Christmas cheer!
This family owned shop does great work and does a lot for the McLean community. They have been helping me for over 20 years.
This was great and my mom loved them. My only note is that I selected "Get Well" from the occasions drop down, and the balloon delivered says congratulations. Everyone commented that it was odd. It wasn't a big deal in my mom's situation, but wanted to share to help out your business, because I can see it mattering more for other diagnoses/illnesses/injuries. Thanks!
Kim called to tell me she loved the Christmas arrangement. I was a little disappointed that the photo you sent of your creation was not as full with greenery as the picture of the item I ordered online. It was lovely, just not as elegant as I had expected.
I have been using Flowers & Plant for several years now and I am a very satisfied customer.
It was a beautiful and artistic arrangement!
Beautiful bouquet. On time delivery. Love that you send sender a picture of the arrangement before it gets delivered! Thank you!
Beautiful work and friendly service. It’s always a pleasure to do business with them.
Flowers sent for a memorial service were beautiful and on-time. Easy ordering process and I loved getting a picture of the actual arrangement sent by the florist when it was done. Would definitely use them again!
Promptly arrived after around 1:30pm at the correct location in the right hands! My mother enjoyed the beautiful arrangement and she sent me pics. They looked JUST AS PICTURED if not better, I was very pleased and my mom was very happy.
Beautiful and fresh flowers delivered locally
I had a wonderful experience with Flowers & Plants. When I found out that the recipient of the arrangement I ordered was going to be away from the office for several days, Flowers & Plants kindly rescheduled my order even though they had already prepared the arrangement for delivery. The customer service was excellent and ensured that the person who I was giving the flowers to received a fresh and beautiful arrangement.
Actually delivered what I paid for other than many other experiences with florists.
My friend was delighted-
Buying flowers from here for 10 years and they never disappoint! Thank you!
Gorgeous photo but the arrangement was lackluster and bare in spots. Could be a one off miss.
I was disappointed when I received the picture of what was delivered in comparison to the picture on your website. I upgraded to the DELUXE version of the arrangement but does not appear that it was upgraded. In comparison to picture on website & picture I was sent, the arrangement was much smaller and seemed to have fewer flowers!! I don’t think what was delivered was worth what I was charged!!
Flowers were delivered on time and exactly what I ordered from the online website display. Thank you for brightening a friends day.
The flowers were exactly as shown on line, beautiful on time and the pre-delv photo was a great touch to validate what was being sent.
Great Job
len
You all do excellent work! The flower arrangement was beautiful.Thank you!
Excellent. The beautiful flowers were much appreciated. Thank you.
The bouquet was absolutely stunning
The arrangement I ordered for my mother was beautiful and delivered right on time. Thank you, Flowers & Plants, Etc., I am very happy with my purchase!
Couldn’t be happier with this arrangement- colorful, angular shaped, and timely. The recipient said, “It looks like a piece of art!”- and indeed- it is! Thanks for making her 60th birthday special!
Great experience, beautiful flowers! Would use this place again!
The flowers were beautiful, delivery was prompt and I appreciated being able to see the actual arrangement that was created!
Beautiful, beautiful, beautiful! Again, I’m a very satisfied customer. The arrangement that was delivered was beyond my expectations. And, I certainly appreciate getting photos of the arrangement so that I can see what was delivered by the recipient. Thanks again, Flowers & Plants.
This was the perfect choice for a very cool client! She wants it in backing off all zoom meetings!!! So happy… again
In 5 decades the finest arrangement. Thanks
Got this plant for my 40th anniversary-wife just loved it!! Really my go to florist!!
Flowers & Plants, Etc. has again done a great job. The flowers are my daughter’s favorite colors, are very fresh, and arranged beautifully. This type of service is why Flowers & Plants is my go-to florist. Thanks!
Lovely arrangement as always! You guys use the best flowers and make thoughtful vases. Always my default shop for most birthdays and special occasions! Thank you!!!!
Recipient was very pleased. I love that you send a preview as well! Love Bloomnation!
We ordered online for McLean from Chicago and the recipient was thrilled. We were also sent a photograph, which was beautiful. Very very happy, highly recommend.
i ordered online. Delivery was on time and the arrangement was beautiful. Thank you.
Great experience lovely arrangement
Fantastic service, really quick delivery!
Ordered from the UK for a friend in Virginia. Flowers were lovely and fresh. Website was easy to navigate. All in all very pleased!
Everything about the order and delivery was seamless and the picture of the actual arrangement prior to delivery was a great touch. Highly recommend!
Prepared and delivered exactly as ordered, beautiful, thank you. One comment/question: given the option to upgrade the flowers, I selected the next level. It would be good to know what was done to the order to upgrade it: e.g. more roses?
Beautiful, happy flowers. The name Color Burst suits the arrangement perfectly.
Just wonderful - made my mom's day!
The arrangement was delivered on time and appreciated by the recipient. I did not see them myself.
I can always count on Flowers and Plants! They delivered the flowers on time, left them on a shady spot on the front porch, and were found by my friend when she returned from surgery. Thanks!
Always wonderful and above and beyond expectations!
My wife said that they were the most beautiful roses that she's ever received in our 33 years of marriage. They were spectacular, and even a week later are gorgeous.
My experience with Bloom Nation exceeded my expectations. Not only was the bouquet chosen remarkable, Bloom Nation Flowers & Plants, Etc. sent a photo confirming the order conformed to what I ordered. I am adding a star 6/5 for going that extra mile.
It was very nice and I understand that flowers were in short supply but the entire thing, including the orchids, was green. Shades of green. Not much else.
Beautiful flowers that were delivered on time!
My wife loved the flowers. Thank you!
Beautiful bright colors perfect for mom on her special day
Love the fact that they send you a picture of the actual arrangement. They were also very good in communicating delivery specifics
Fabulous!!! Our dear friend was so thrilled.
Thank you.
~ Cheryl Nelson
Lincoln, Nebraska
Flowers and communication of order delivered with picture of actual bouquet...Outstanding.
I did request that the arrangement be delivered mid afternoon or early evening and an attempt to deliver was made earlier...but a note was left and the flowers were delivered later when the recipient found the note...so all was well. Thank goodness you didn't leave the flowers at the first attempt since they would have melted in the heat.
Beautiful bouquet delivered on the requested date. Purple blooms not quite as perky as I would have hoped but still a lovely arrangement. Unlike other bouquets I've ordered from Flowers and Plants, Etc., I don't really think this one was worth the price.I've often just let the florist put together what they want, and I think that's the way to go. Then they can choose the best of what they have to insure freshness and quality.
My Mother-in-Law's 94th birthday was made brighter by your beautiful bouquet! Thanks once again.
The flowers look amazing. Will defiantly be using their services again.
Flowers and Plants delivered this arrangement on time and it is even more beautiful than the picture. It is such a pleasure to do business with them.
The arrangement that gorgeous, and recipient was absolutely thrilled. Outstanding job, I will be using your florist again.
A pleasure to deal with (I called the shop to confirm a couple of items), and they put together a perfect arrangement which was very well received. I very much appreciated the attention to detail, and the photo of the finished arrangement as it was sent for delivery. Would definitely use again.
Thanks again, Flowers & Plants! The arrangement is beautiful. I can always count on you to deliver top quality flowers.
Anne
Beautiful and as promised. Love this shop!
They've done a wonderful job every time I've asked for next day delivery. I love that they take a picture of your arrangement to send you confirmation that it was delivered. Thank you
Amazing- they helped me arrange a last minute same day order to my aunt on her birthday! They even shared a picture pre-delivery which was reassuring And the plant was beautiful!
So pleased with the beautiful arrangement! Loved being able to see it before it was delivered!
Thank you for excellent service
Recipient loved the flowers!Very happy with this purchase.
Thanks!
I am in Las Vegas and ordered the flowers for my mother in law who lives in McLean. I was notified when the flowers were delivered and was sent a photo of the actual arrangement. It was beautiful!!!!! Great service and beautiful arrangements.
The bouquet is gorgeous and was delivered when I requested. It had the desired effect. Well done, Flowers & Plants, etc.
The arrangement is beautiful and the delivery service was great. My girlfriend absolutely loved them and I will definitely be ordering again in the future!
Beautiful arrangement for my mom. Thank you!
Wonderful service and flowers as always. Wouldn't use anyone else!
Great flowers, as always - fresh and beautiful!
Thank you!!!
Even though the local florist couldn't fulfill the exact arrangement I expected, they produced a beautiful vase of spring flowers that my daughter was delighted to receive. I am thrilled with the service and the flowers!
As a UK citizen in lockdown in the UK since February 2020, it has been so reassuring that during this time away from my American partner of 21 years, Flowers & Plants have always given excellent, reliable, professional and personal service. I know that whenever I order flowers for a special occasion I have every confidence that they will be delivered on time and will contain the very best of the bunch!
Dr. Anne Howard.
The bouquet was beautiful. I especially appreciated the photo of the bouquet you sent me prior to delivery. If I wanted to make any changes you provided the opportunity. I will recommend Flowers & Plants to my friends & family.
I've been ordering flowers from them quite regularly and they have always exceeded expectations. HIGHLY recommend!
Flowers & Plants delivered a beautiful bouquet to my friend! I appreciate the prompt and thoughtful service and delivery.
Absolutely fantastic! And we always appreciate getting a photo and delivery notification. Beautifully done!
What an amazing bouquet! The recipient was overjoyed and the designer's choice was perfect for this occasion - a work anniversary celebration.
We love flowers & plants!! Everything is always timely and presented far beyond our expectations. Thank you for all that you do!
Very happy with the flower arrangement. Looked fabulous.
It was exceptional. My daughter was thrilled. She said it was unbelievably lush and beautiful. It was hand delivered to her door, That was the finishing touch.
This Florist is the BEST! Their arrangements are spectacular. They are a wonderful and professional.
Great experience. The arrangement was absolutely beautiful and everyone loved them.
Great arrangements
Thanks
Made my MOM happy
Beautiful arrangement, perfectly timed delivery, and super easy to order online. Can't ask for better. Thanks again, Flowers & Plants!
Beautiful arrangement. The email pic is a cool idea. Early delivery. Thanks very much.
I found this shop online looking for a locally owned florist. It was quick, easy, and reasonably priced. They sent a picture of the arrangement and notification when it was delivered. Would definitely use again.
Absolutely perfect and arrived quickly. Thank you!
The birthday girl LOVED it...You made her day. Thank You!
My sister said the flowers I sent from you for her birthday were a “show stopper “. Thank you. I’ll definitely use your florist again!
Wonderful service. Friendly and understanding staff. Great product.
greatly appreciated by the recipient as always
Absolutely stunning arrangements!
I had questions, Flowers & Plants were more than happy to help. Wonderful experience!
The Christmas arrangement is perfect. Everything is so fresh and brought a big smile to the recipient! Thanks for always delivering the best!
The orchid looked beautiful and I really liked seeing the picture of it before it was delivered. Great online experience and thanks for the on-time delivery. Well done! Jim
I really appreciated the photo of the delivered product.
The arrangement is beautiful, my wife was really impressed. I thought it was a little pricy, though.
The arrangement was just beautiful! i loved that they sent me a picture of the final product. Perfect!
Great service quality flowers and excellent delivery time!!
I have been a very happy customer for 10 if not 15 years. F&P has always done beautiful work and has often gone the extra mile for me by ordering special flowers or doing all they can to accommodate last minute deliveries. Highly recommend!
I bought this arrangement for my mother, she was happily surprised and that’s what matters! Thank you.
Beautiful arrangement! Great service!
I hate nothing more than when you purchase an arrangement and the final product ends up looking nothing like what you picked out. I didn’t have that issue here. I was pleasantly pleased to see the final arrangement look almost identical to the one I selected. I made the purchase online and requested hand delivery which came out to an additional $15. A little pricey for the delivery fee, but figured I would support a small business. I called the store to confirm whether it had been delivered or not and the gentleman I spoke with assured me that it had been. He sent me a confirmation email along with a picture of the arrangement so I could see what was dropped off. Overall, I had a great experience and would definitely purchase from them again. Keep up the great work.
Thank you so much for delivering such a lovely and appreciated basket. My friend was truly touched and it arrived even before I hoped for -- so important. Had a picture of my family member with the flowers before his crossing on the rainbow bridge. I really appreciate the reliable excellence and attention to everything. Very grateful. I only order from F&P, Etc.
Flowers ordered online from England for a young lady in Virginia to celebrate her 18th birthday. Excellent service. Responded quickly to my email to change delivery date. Notified me of delivery and sent a photo of actual bouquet delivered. Looked as stunning as we hope for. Overall can highly recommend
PLEASE DO NOT PUBLISH THIS REVIEW:
The arrangement was lovely, exceeded expectations, prettier than in webpage photo. I very much appreciated the photo of the finished product before it went out--thank you! And, given contactless delivery, I also appreciated the email upon delivery.
The arrangement arrived on time and as shown. Very happy with service and price, once again!
First you called and said that you would send this to another florist. Then I received and email from you. That was confusing. In the email, I did not see my Personal Note to the Recipient. I called and a young lady said that she would take a picture of that note and email to me. I received none. I used your services before... Now, I am disappointed this time, will have to rethink whether to call you again or not.
Supper great service. Asked for more yellow and they came through. Would use again!
The arrangements were beautiful
I had 2 deliveries and both were exceptional
Beautiful arrangement delivered promptly. Always reliable...
Flowers were arranged beautifully and delivered safely on time. The bloomsnap photo of the arrangement before they go out for delivery is one of my favorite features that I haven't seen other florists adapt. Terrific job and I will be ordering all my flowers from here from now on.
Another great experience with the team and beautiful flowers, as always. I typically pick up orders but had this one delivered and that was handled very professionally and safely. Thank you.
The arrangement was beautiful and my wife loved them.
I was able to place an order for delivery and had it delivered the same day! Love that. Thank you!
The arrangement is beautiful and my daughter loves it and says the whole house smells wonderful. Thanks for such a great service. I love that you send a picture of the arrangement and that it looks like the picture I ordered from....often that is not the case. Very happy to have found a good florist close to my family in McLean.
It was great getting an email of a picture of the actual bouquet that was delivered. It was beautiful and exactly what I ordered from the website. Flowers were delivered on time. Fantastic job!
My daughter loved the plant! This is a great florist - polite, thoughtful, knowledgeable, and wonderful service!
Beautiful flowers, great personalized service!
Delivered quickly and beautiful flowers!
The flowers were beautiful and delivered promptly. My friend was very cheer by them.
Easy to order online! Flowers were delivered when stated and they are beautiful! Highly recommend.
The arrangement was fresh and beautiful. There were very specific directions given the situation with the pandemic which were followed perfectly. The delivery brightened everyone’s day. Thank you again Flowers and Plants. Claire Dutrow
The arrangement was beautiful.
These roses were for my 39th anniversary and they were lovely and really appreciated by my wife.
I had been buying flowers at the local supermarket for so long that I forgot how much nicer the flowers from a professional florist could be. Keep up the good work!
The arrangement exceeded our expectations. We also appreciated the beautiful font used in the greeting card. The flowers were delivered on time and in person. Well done, and many thank you's.
It arrived as beautiful as expected, just like everything we order from Flowers & Plants.
Very happy with purchase. Beautiful arrangement!!
They were spendy, but worth it. The arrangement for rave reviews and I will shop here again for sure. Thanks for making such a impressive arrangement!
Met expectations plus. Delivered on time as promised. Delighted by your practice of sending photo of arrangement to the sendet.
Beautiful arrangement. Extremely good taste and well put together.
The recipient was thrilled to get this beautiful arrangement. Delivery was on time and I love the fact that I received a picture of the arrangement prior to delivery.
Fabulous service, personal care for my family event. Thank you! Luther, Columbus, Ohio.
The flowers were absolutely beautiful! They are my boyfriend’s favorite. They were healthy, in bloom, and the basket itself is too cute! The delivery was perfect and they even called as soon as they dropped It off to let me know It had been delivered! Thank you so much!
The arrangement was nice but not as nice as normal. The spectacular arrangements have become the norm so anything less than spectacular seems somewhat disappointing.
I ordered this same day delivery. Service was prompt & the arrangement was appreciated. It is good to use local florists for this service. Will use again.
Hi All at EPE,
The recipient liked your flower arrangements!!
So, we appreciate your timely and wonderful flower delivery.
Wish you all the best in these difficult times.
Surabhi Bhattacharya
Very pleased with the arrangement! Gorgeous and matches their living room decor- an added surprise.
Bought these flowers for my Mom's 80th birthday which was today, June 17. She sent a photo and called to say they are beautiful! Thank you so much!
Excellent services, especially the follow-up and bloomsnap
I was so impressed with how quickly the service was provided, and the really special part of customer care was that Flowers & Plants, Etc. send me a photo of the arrangement once it was prepared within an hour of my ordering it.
Since I live 3000 miles from the recipient, I was really happy to get a picture of what was being delivered, and see how it conformed to the arrangement I ordered.
Lovely arrangement. Thank you
This is the third time I either receive or give this arrangement from Flowers and Plants. Everyone always loves it. Thank you for your excellent service!
My mom absolutely loved this arrangement of flowers. I waited until the last minute to order and didn’t expect the florist to deliver in time for Mother’s Day but they delivered them the same time I ordered for Mother’s Day. This bouquet was not the typical bouquet. It was an old fashioned arrangement . They lasted a long time.
Excellent professional and adherence to my personal request as I am being held in isolation 3000 miles away in the UK.
It was a very personal and special request as it was a 75th birthday celebration and the experience was above and beyond the requirements. Thank you so much.
Easy to order and stunning flowers!
Unbelievably fast. I ordered late for Mother's day and the website said delivery wasn't possible until Monday. The flowers were actually delivered a couple hours after I ordered on Saturday. Most important, my Mom loved them.
The givers were very happy with the plant, and so was the receiver. Thank you!
gorgeous and my wife loved them for mother's day from our dog!
Flowers were a cut above the usual arrangement, suitable for a special occasion such as Mother’s Day. I will order from this florist again.
Flowers & Plants, Etc. wow'd my mother-in-law with a beautiful arrangement - on - time and as expected. She was very happy to receive it and the extra service and communications that F&P provided went above an beyond my expectations.They kept me in the loop on every step, including sending me a photo of the actual arrangement before sending it too her. I was very pleased with their service and will use them in the future. THANKS!
Lovely arrangement! Delivery made as scheduled.
The quality of flowers delivered by Flowers and Plants is equaled only by their reliable, cheerful service. Five stars all around each and every time!
Very communicative service, delivered on time, arrangement was gorgeous
The flowers were beautiful.....the best ever!
Excellent quality and service. I will be back. Thanks.
Excellent fast service! Thank you especially during this difficult time!
Beautiful flowers and really appreciated.
Loved my plants! Service and delivery were top notch.
So beautiful my mom loved them
This bouquet exceeded our expectations! It is beautiful, creative and as asked, very fragrant with the roses and lilacs. It doesn't hurt that lilacs are one of my favorite flowers! Thank you for making such a special arrangement for us to celebrate our anniversary with.
Awesome and fast service. The flowers were beautiful and made her day! Thank you
The plant was beautiful and perfect and the customer service was exceptional!
Such a beautiful bouquet—perfect gift! It was put together with great care. Thank you so much, I will order many more again.
LOVE Flowers & Plants, Etc. Chip and Sonja DELIVER happiness with flowers and plants. My husband faithfully has brought me a yellow rose for every special occasion. The Sweet Succulent Rock Garden was delivered to one of our most favorite clients to cheer her up and she LOVES it.
Best - Karen Briscoe
Thank you, Flowers and Plants, for your immediate attention to my request! The flower arrangement was beautiful and my granddaughter loved it.
Everything was great! Thank you.
Thank you for being able to deliver a beautiful arrangement during this time!
My friend loved it.
I ordered the pink tulips (i selected that and assumed that's what would be sent) in the biggest possible size. This arrangement is pretty but very small - about 7 inches high -- and does not look like the version on the website. It just doesn't look like a $100 arrangement to me. I was disappointed and feel bad about that because you guys are great!
Great idea to send us a photo of the actual arrangement we purchased. So many times, the selected arrangement doesn't match the delivered product. Also thanks for the call about changing my delivery date to avoid the shutdown. Great job.
Bill from Ct.
Thank-you so much! Great experience in light of the current COVID-19 pandemic.
Thank you so much for the beautiful bouquet. I keep coming back to you for the always superior quality of your arrangements, but this time took the cake. Given the impending business shutdowns from the Coronavirus, you made the decision to prepare my order and deliver two days early to ensure my wife received the flowers I ordered for her birthday. I can't tell you how much the extra effort meant to us. You have a customer for life!
Beautiful flowers, delivered on time and in a courteous and professional manner. My friend really loved them! Super impressed with this store and the many times they reached out and touched base to make sure everything was perfect. Thank you so much- and I’m super happy to support local retailers!
It's just beautiful and the recipient loved it! So easy to order online. Thanks so much!
Wonderful experience and beautiful arrangement. I love that they sent a photo of the finished arrangement before it was sent out, and that it was delivered in a timely manner, even on Valentine's Day.
The spectacularly beautiful pink roses arrived at a good time mid-day on Valentine's Day and really made my wife's day. There were enough roses to pick out a few for a second mini-bouquet. As they open they become more stunning each day. Ordering was easy and the service was perfect.
Excellent service and quality!
The flowers were excellent. I really liked that they sent me a picture of the arrangement before it was delivered so that I could see it.
I can only give 3 stars as I was somewhat disappointed that it didn't look like the picture. The purple flowers were important as the person I bought it for loves purple. It came with red flowers of some kind that to me didn't match the orchids and just wasn't nearly as nice as this. I know they have to substitute flowers now and then but I think it could have been better.
Wonderful selection
Good prices
Exceptional customer service and attention to customer satisfaction.
THE BEST EXPERIENCE -
Easy to order online on short notice. Flowers were delivered to a residential area without any difficulty. Beautiful bright flowers which hopefully brightened up the recipient’s day.
The flowers were STUNNING and delivered right on time. Excellent customer service...will definitely be using this florist again!
Fantastic flowers and the perfect balloon!
They were so kind and accommodating on the delivery too!! Highly recommended
Easy to order on website. You get photo of actual flowers sent to you. Recipient liked the arrangement although a bit small for the price.
The item delivered was beautiful. A perfect gift for a wonderful stay at a friends home.
Thanks for making me look good!
I have been using Flowers and Plants for the last several years. Excellent service, beautiful arrangements and on time delivery. I will definitely use this place again!
Flowers were delivered as I ordered and recipient thanked me for the “beautiful roses.”
Fabulous! So often I worry that the arrangement I ordered won’t resemble what’s delivered. That was not the case here. The flowers delivered were all I could wish. The recipient was delighted. Bloom nation went above and beyond by sending a picture of the actual arrangement and an update confirming the delivery. In every way, they went above and beyond. Completely satisfied in all aspects.
The arrangement was exactly as pictured on line, was delivered on time, and was greatly appreciated. Thank you!
Once again, Flowers & Plants has surpassed my expectations! Your beautiful arrangements and excellent customer service are very much appreciated.
Fine. Flowers lovely, arrived on time. My only issue is the sunflowers I ordered were not available. I did not realize they are no longer in season. The substitutes that I agreed to accept were lovely and a big hit.
Bob Huey
What was pictured WAS not what was sent. You substituted different flowers. That should have been noted BEFORE I bought and not an email afterwards. I did not have time to check my email and respond back.
Note from your floral designer: "The arrangement will look very similar to the picture but we will be substituting some purple verigated dendrobium orchids in place of a few of the birds. It will still include the birds of paradise."
Ordered this Sympathy Dish Garden the morning of and it was delivered by 2 p.m. that afternoon. Company aent an actual picture of the itemo once it was complete, before being delivered. Great communication... FIVE (5) stars all around!!
Flower & Blooms provided an excellent service: as an international buyer, I was concerned to ensure the quality of the floral product was consistent with my expectations.
Flower & Blooms, as part of their usual protocol, send the buyer a picture of the flower arrangement and I also received confirmation of delivery.
More importantly, my dear friend of 42 years’ adored her beautiful, floral gift.
Thank you, Flower & Blooms for a professional service!
Quick and easy, guess the write time for my wife to get surprised by the delivery!
I’ve been buying flowers from Flowers & Plants since 1995. I’ve only recently started using their non local service. These flowers were beautiful and delivered exactly on time. I will not go back to other online flower sites. This is the best online experience in flower delivery that I’ve had.
The flowers were truly beautiful and loved! Thanks kindly for fast delivery.
Excellent service and great product quality!!!
I was very pleased to know that a beautiful arrangement could be delivered to my friend so quickly. I loved the fact that they sent me a photo of the arrangement (which looked so lovely) and I could zoom in to see that yes - this was the arrangement my friend would receive. Thank you
The arrangement was perfect! My daughter loved it. They even sent me a picture via email of the arrangement before it was delivered.
The arrangement I ordered to congratulate my girlfriend was so awesome. Thank you for making her graduation special and making me look good!
Always unique design paired with exceptional customer service. The delivery is on time and hand-delivered to ensure quality! I’ve ordered “next day delivery” arrangements and next day availability doesn’t mean compromising on he quality. Always impressed with this boutique flower shop.
I have been raving about your Company. Your website was uber user friendly and I love getting the picture prior to delivery. Service was prompt, arrangement was stunning and by far best customer service I have had in a long time! Thanks so very much. Victoria Eastus
The corsage was smaller than I expected and one of the rose buds was very small. Roses were not as pretty as the advertised picture.
Absolutely gorgeous flowers, just what we wanted, and delivered on time! The arrangement is spectacular, very creative and not like "the usual."
Always have a good experience! Thank you :)
The most beautiful flowers and the best florist in Northern Virginia, 10 out of 5 stars
absolutely beautiful flowers, truly the best florist in Northern VA
The website it easy to use, multiple arrangement options at different price points, same day delivery, and a picture of my actual arrangement sent to my email?! What more could I ask for?!
Absolutely stunning flower arrangement for professional administrators day! I like to buy local and they did not disappoint.
Have ordered from F & P many times. Bought on the same day as delivery. Delivered timely. Sent a photo of the actual bouquet which is appreciated. Bought the deluxe version, but very unhappy with the final product vs the photo.
I was very happy with every step of this purchase. Will certainly be back. My friend was thrilled with the quality. Thank you
They are so beautiful and happy delivered on time. Thank you !!
Superb service from start to finish.
Just Beautiful!
Thank you so much for making my best friends birthday perfect!!
The fact that you send your customers a picture of the final bouquet is just outstanding customer service!!!! This is great because I've sent bouquets from other vendors and it is usually a less desirable bouquet than the one pictured on the seller's website.
If in the future I have to send a bouquet to anyone near you, I will certainly use your services again.
Thank you! Laura Clawson
Oh my GOSH!! Sent this bouquet to my Aunt on the passing of my sister. She absolutely LOVED it. She said the colors were so vivid and the arrangement beautifully feminine. I can see by the photo you sent they were above and beyond my expectations! Thank you so much for your creativity...you made me look really good in my Aunt's eyes..she was very blessed and that's what I was hoping!
Birthday flowers for a coworker were just beautiful!
I am thrilled with how beautiful the arrangement turned out and my friend absolutely loved them.
Flawless flowers perfectly delivered.
My mom loved these flowers. Checkout was easy. Delivery was on par with what I expected. Great job
Impressed with the seamless and accurate order process. Especially appreciated the email preview of the actual arrangement sent.
Very pleased. The real thing looked better than the catalogue.
Very good Flowets were just like I wanted them to be. The people who I sent them to were very pleased
I am very happy with the flowers and the service of this florist! The staff was very polite and professional. They sent me a picture of the flowers before they delivered them and they provided same day delivery for no extra charge. My sister was very pleased with the beautiful arrangement. This is the best florist I have ever used.
My daughter loved her 40th birthday plant. Thank you so much! Rosie Toy
I know I ordered the day before but delivery was later in the day. Otherwise good.
Unfortunately the picture of the delivery did not look anywhere near as nice as above advertised.
A very pleasant experience ordering our gift for a friend. She loved it and sent a photo of the flower she received. I would gladly place another order with this florist.
This company is Always dependable and delivers a quality product on time as promised
I paid for the $20 upgrade for additional blooms but the bouquet i got really looked very similar to the photo. With other vendors i've seen a noticeable difference when paying for the upgrade so I was a little disappointed in the bouquet given the cost. That said, the quality of the flowers looked excellent.
Wonderful experience. Online ordering went smoothly.
The arrangement was delivered on the date I requested. In addition, I received an email from the florist with a picture of the arrangement before it was delivered and an email confirming delivery! The recipient also sent me an email (also with a picture of the arrangement), exclaiming over the "gorgeous roses". Altogether a very satisfactory experience!
Fabulous flowers and next day delivery. I love that I received a picture of the actual arrangement before it was delivered.
I could not have been prettier. Thank you for delivering what you promised
The rose bouquet was delivered on time and is absolutely beautiful. Each rose is in the peak of its bloom.
Delivered as promised. Received a snapshot of the actual arrangement- greatly appreciated. I ordered a Spring arrangement at the end of summer, so some minor substitutions as reasonable, with similar colors. Recipient was very happy.
Thank you Flowers & Plants! Your arrangement was called “Stunning” by its recipient. That about says it all...
I couldn't be more pleased with the service and floral arrangement. Highly recommend Flowers & Plants, Etc.!!
Thank you! I ordered online which was so easy and the arrangement was lovely and delivered on time!
This lovely basket was done to perfection. Although it was for a sad day, the funeral of a man gone too soon, it was beautiful to see. The arrangement was EXACTLY as pictured, except for yellow roses instead of pink, which was appropriate for a man. We were 100% pleased.
I love the flower's at Flowers & Plants, etc. My now wife loves them as well. She use to be my finance' until June 2, 2018. I've been sending her flowers from here for about a year and a half now. I love how their arrangements are different from all other florist shops. Thank you "J"
My girl friend loved the flower arrangement for her birthday. They were delivered on scheduled time. Customer service over the phone was amazing. I will definitely refer friends to you guys and will be a returning customer. THANK YOU!!!
My best friend loved her ZEN flowers. The BloomSnap preview is a great touch! I will definitely order from them again! Thank you Flowers&Plants!
Here's the proof of really great flowers and service: the friend I sent them to recently said "You are going to write them a review, aren't you??" And I'm happy to do it! I sent her the "Tender" bouquet after she had heart surgery, and they were lovely and right on time. Thanks!
They were luscious and beautiful! Thank you!
Everyone was happy! The flowers were delevered before noon.
Flowers were beautiful, but vase and size delivered were not as pictured. Felt as though this was a very expensive bouquet for what was actually received.
The best florist in Northern VA, bar none. Every arrangement I have purchased has been simply breathtaking.
Made my mother's day! Thank you so much!
GORGEOUS !
From beginning to end my experience with the florist was superb !
Stunning arrangement. Our recipient was happy!
Excellent service, fast ordering, great communication along the process. I even got a photo of the arrangement before it was delivered. Would definitely order from them again.
Received a lot of compliments! Great work!
My 3rd purchase from Plants & Flowers. The flower Quality is excellent, delivery reliable and most importantly, since I am out of state, I am grateful for the photo of the actual bouquet before it goes out for delivery as well as the delivery confirmation. Always kind on the phone and helpful. Good value for the money. Highly recommend!
Excellent service and delivered on time!
Beautiful and smells heavenly!
My niece was very happy receiving her fancy flowers! The email communication was wonderful...it was cool to see an actual photo of what was sent (even though she had texted me a photo when she received it)! Thank you!
5 stars! I was pleasantly surprised that Flowers & Plants sent me a pic of the bouquet and chocolate before they were delivered. It gave me peace of mind knowing that the person I ordered flowers for was getting what I had ordered! It was beautiful and even better, was delivered on time with no problems. Thank you!
Had a wonderful experience with Flowers & Plants, Etc! I ordered flowers for a friend of mine for same-day delivery, and they were delivered very quickly. Instead of just leaving them at the doorstep when no one answered the door, they called to make sure that this was OK, which I very much appreciated. The BEST part was that they send you a picture of your actual arrangement (not the photo on the website) after it's been created! You always see those horror stories online of "what I ordered vs. what I got" and this couldn't have been closer to the picture of the arrangement I ordered. Will definitely be using this service again!
Very attractive bouquet. She loved it.
When it comes to showering my wife with flowers, I only trust Flowers & Plants, Etc.!
Received the flowers as what was shown in the website. Amazing! The delivery time was on time as selected upon checkout.
Photo of flowers emailed before it was delivered - they looked amazing and she loved them. Smelt great as well!
I’ve used this florist multiple times and they are still the best florist I’ve ever dealt with. The arrangements are always absolutely beautiful and delivered on time. They send a picture of the actual arrangement and communicate when it is delivered. Many, many compliments once again.
Highest quality and best service in the area.
My mother-in-law was delighted with the flowers! Thank you for making the second delivery attempt when she wasn’t home the first time. I really appreciate it.
Magnificent service. I liked receiving the photo of the arrangement that was delivered. My friend was delighted BTW.
Very nice arrangement, and nice to get a pic of it before delivery. Very good experience all in all, as usual.
Long time customer - ordered delivery of roses for wife for 25th Anniversary. Most beautiful bouquet of roses we've ever seen! Thank you for this bouquet and all previous deliveries - you guys are wonderful.
Happy 2018!
Ordered a premium Amaryllis bowl. The one ordered and delivered looked like the standard one that was pictured on the website. We received a photo from our friends and it was not what we pictured to be a premium plant. We called the Florist who made up a new order. They had to subsitute burgundy flowers (not in bloom) . They picked up the first order and left a new order. Received a photo from friends again. The arrangement had one more flower but was not any bigger. I thought there would be more flowers, berries, pine cones and winter greens added to make it look larger. We were very disappointed.
I have ordered from Flowers and Plants numerous times and, every time, have been extremely happy with my order. The quality of plants, artistic flair, and great customer service are appreciated.
I ordered the flower arrangement for my friend in McLean for her birthday. She was very happy with it and sent me the picture of it. The picture looks exactly as the one on the website. I would definitely use this place again!
My wife loved the arrangement and it was delivered at the perfect time
excellent experience.
Thanks,
HB
Thank you for the handwritten note! It looked great!
I was very pleased. Your customer support was outstanding, as if he knew I was looking at other options ;-) and won be right back to the fold. Keep up the good work!
Very disappointed. Not as I had noted for my order. I asked for autumn color flower arrangement. The arrangement delivered was a weird mix of flowers that didn't match my request and didn't look half as sophisticated as the flower options displayed on the company website. This wasn't a cheap order either. I do not recommend this florist.
It was lovely - Thank you
Your staff called me to confer on the color of the vase, the wrong address I had given, and the correct address they found. I greatly appreciate the service, the beauty of the bouquet, and the prompt delivery.
Beautiful, fresh flowers!
Love the online process (saves the address, remembers past years' orders). This arrangement earned raves as usual!
I wanted to buy from a local florist for my BFF's birthday who lives in the area. I found this shop online and liked the uniqueness of the arrangements. I ordered Dance of Spring. What was really cool was the email I received of the arrangement when it was delivered and loved it! I will definitely buy from Flowers & Plants Etc when the next occasion arises to send her flowers. Thank you!!
Absolutely perfecto!!
Thank you kindly
My friend loved the bouquet I sent her and so did I when I saw the photo of it. I telephoned the florist and asked whether the premium arrangement is significantly better than the standard given that the arrangement is so small to begin with. Given her assurance, I ordered the premium and saw the difference.
Beautiful display, very fresh flowers and efficient delivery. Terrific!
Mixed review...By all accounts the flowers were gorgeous. I paid for 18 roses and they delivered 12. If I hadn't noticed in the picture, they would not have caught the problem. Once I caught it, they replaced the arrangement and took the first one. I might have left the first. They're not going to reuse them, right?! It might have been a nice gesture.
The flowers were a success! McLean Florist did a great job with my complicated request.
they were beautiful, she loved them, delivered in a timely fasion, will be using again!
It was disappointing to say the least! The flowers there were delivered were nowhere close to the ones that are shown in the picture.
The flowers were OK, not as full as I thought they would be from the picture I saw. One of the roses was already very opened. The person I sent them to enjoyed them and it is the thought that counts. I would do 2 1/2 stars but couldn't
Your web site offers a very clear and colorful selection in a variety of styles and prices. This made it easy and the recipient was delighted!!. Thank you for your products, your service and your timeliness. Regards, E
This was a beautiful arrangement. My mother loved it! Thank you so much for taking the time to make it special.
Delivery as scheduled. Flowers were a little different from the picture as can be expected. Many tea roses, which were lovely. My mom loved it!
I was unaware I was ordering FAKE flowers. The disclaimer on the website that says " Occasionally, substitutions of flowers or containers happen due to weather, seasonality and market conditions which may affect availability" implies real flowers will be used, as fake flowers don't have seasons. Highly disappointed that I paid $117 for plastic and fabric.
Beautiful arrangement, provided exactly what I asked for. Transaction was very easy and efficient. This will be my next to go please if I'm thinking about sending flowers to someone. Great job and great customer service
Fast delivery. Beautiful. Loved the fact that they sent a picture of the actual arrangement sent.
Online ordering was easy, communication was outstanding, delivery was timely and floral display deserves accolades.
Lovely flowers, exactly as ordered and delivered on time. Couldn't ask for anything more.
I haven't ordered long distance from you for quite a while, and when I discovered you were closed on Sundays I used your online order system for the first time. I was delighted to receive a "bloom snap" and delivery receipt via email, so I knew the beautiful arrangement had arrived in time for my sister's birthday. Thanks!
The bouquet was beautiful and the flowers appear to have arrived on time! The ordering process was easy online, as well!
The arrangement was spectacular and the updates and previews were remarkable. This was the best service I have had from online florists. I will definitely use them again and highly recommend them to others.
The flowers were lovely and deliver exactly as I requested. Thank you!
Thank you, thank you. Fast, efficient. And when what I ordered wasn't available, Flowers & Plants, Etc. called and emailed me and offered options. The best part? Receiving a photo of the arrangement that was sent!
Gorgeous Valentine's Day roses. Big and beautiful, hanging in there a week later.
Excellent service, beautiful arraignment, thanks so much, always consistently completed from Flowers & Plants
My fiance' just adored them. They are so elegant just like her. This is my second time ordering from your company. I will continue to use your services. I plan to send her flowers every two weeks, perhaps your company has specials for automatic flower orderings. Thank you kindly..
The flower bouquet was gorgeous but what really sold me on this florist was that they emailed me a picture of the bouquet that was put together for me, not a stock photo. I would definitely use them again!
love the unique arrangements offered -easy online ordering and really liked receiving the "bloomsnap" email with photo of the actual arrangement and confirmation of when delivered!
Super-poor value. The arrangement is tiny. For $160 I assumed I was getting my wife a sizeable arrangement. It arrived with other flowers from other folks, and was so small in comparison that I was tempted to throw it away. Delivery was on time, at least, but next time I'm going to just go to the grocery store and get a decent sized arrangement.
Thanks for this beautiful set up. I have got many compliments. Great service and beautiful arrangements you have. Have a profitable and wonderful Holiday Season
The flower arrangement was well received. Many thanks to the staff at Flowers & Plants, Etc.
As has been my experience for a few years now, my order was faithfully delivered, was beautiful and brought joy to a household I love but am unfortunately an ocean and then some away from. It means so much, to have a place you've never seen, people you don't know and be able to extend trust to them and their business. Thanks again!!
My friend was delighted with her flowers, and I was pleased to get an email with a photo of the actual arrangement attached.
Beautiful flowers, wonderfully reliable service!
Best florist I've ever used. Flowers are always beautiful and they email a picture of the actual arrangement before it's delivered and let me know when it has been delivered.
Very easy to deal with. Ordered online for delivery the following day. They email a picture of your flowers before they deliver them which is a nice touch. This was my second time ordering flowers from Flowers and Plants and like the first time it was a great experience!
The roses I ordered looked beautiful when delivered, and still look great 3 days later. The website ordering process is easy, updates on the status of the order put me at ease, and the delivery was very timely. Flowers & Plants is a very reliable, high quality shop.
I ordered flowers yesterday for my aunt and the beautiful arrangement was delivered the same day. Flowers & Plants sent email updates during the day from a picture of the arrangement to the delivery. I have used Flowers & Plants for years and I'm never disappointed with the quality of their floral arrangements and service. BTW my aunt loves the flowers. Thank you
Would highly recommend this florist -- they are awesome in every way!
Loved the arrangement. It last for a week. Will certainly reorder it at some point. Thanks for the great job and service.
I was looking for a local shop near my mother's work to order flowers for my mother's birthday. I submitted my order online and received a notification from the flower shop, a particular flower was not available due to seasons which I greatly appreciate. After the flower shop was complete with my order they sent me a picture of the final product which I loved.
Thank you so much for making my mother's birthday a special one! I really enjoyed using your service
~jackie
One of thee most beautiful and ORIGINAL arrangements I've ever seen at a funeral. Thanks for making the arrangement so special!
I have never ordered flowers from you before but I have received many beautiful arrangements in the past from other people. So I decided to try you when I needed to order flowers for a funeral. I ordered a sympathy arrangement from my daughter and son and one from myself and my husband. Both were AMAZING! I got many comments and was asked where I ordered the arrangements. I feel you are a bit overpriced, but I have absolutely nothing to say about the arrangements themselves. Thank you for making them so beautiful!
The arrangement, while beautiful, was smaller than expected and smaller than a prior arrangement I ordered from the same dealer for about the same price. The recipient was also underwhelmed.
Beautiful arrangement as a thank you gift and thoughtfully checked to make sure someone was home before it was delivered. Love Flowers & Plants!
great communication and happy recipient
The arrangement I ordered was beautiful and this was one of the best customer service experiences I've ever had. They emailed me a picture of the arrangement before delivery and emailed me a confirmation once delivered. I will definitely use this florist in the future!
Thank you for emailing a pic of the floral arrangement before it was delivered to the recipient. I felt comfortable seeing how beautiful it was in advance. The recipient loved it and I would highly recommend your company to others.
Very happy with the bouquet and the service. Everything was very easy for me and the recipient was very pleased. Especially liked how I received a photo before it was sent out. Great value for the cost. Very happy to have chosen a local florist. Thank you. We will use you again for sure.
The delivered flowers were even prettier than their picture. My daughter in law said they were gorgeous! Thank you for making her smile.
Fantastic experience. One of the most user friendly online sales sites that I have utilized.
Beautiful arrangement. My Mom loved it. Thank you
Excellent-- they were just like the picture :)
This is a superior flower source. Great customer service, confirmations, followup. Delivery on time. Product arrived exactly as pictured. I am an out of town customer and have used several long distance flower shops to order gifts. This is the ONLY store that has satisfied my expectations. Bravo.
Just great.... Loved getting a picture of my order too!
Great Job - I had to change the delivery date at the last minute and your team was able to accommodate.
The email preview and email delivery confirmation were very helpful.
Thanks for your help!
Everything went smooth with the ode online and the plant that I purchased was beautiful and healthy !
Same day service, perfect arrangement, and good value!
I receive a courtesy reminder for AP Day and was able to place an order with delivery within 2 hours. I also liked that I received a photo of the actual bouquet prior to deliver with confirmation after. The service was great and placing an order couldn't have been easier.
I'm in CA and needed flowers delivered to a friend. Not only did they email when the order was ready for delivery, they called me they were at the house. Best of all, they included a picture of the bouquet and my friend loved it.
Flowers and Plants, etc. is always my go to florist going back in the early 90s! I am always impressed by the quality of the flowers and service. I am a very satisfied customer! Thank you again!
They were great! Ordering was super easy and within a hour I received an email with a picture of my order that was being delivered which was really nice. They also sent me an email as soon as it was delivered so that I know the people I sent it to received it.
Delivered on time. My brother & sister-in-law loved the anniversary gift. I am sold- will br back!
These flowers brought a much needed smile to my sister. She says, days later, that they are still very fresh. I highly recommend this florist. It was a nice touch to receive an email from them of the exact flowers that were sent.
The flowers were beautiful and were delivered right on time. I love the way they
Flowers and Plants did a gorgeous job. Fresh and lovely Thanks.
Excellent service. Ordered flowers midday and received an email with picture of the completed arrangement later that day. Delivery was made the following morning and recipient was delighted with the flowers.
I was extremely pleased with my next day delivery of African Violets. I sent them to my sister to commemorate the anniversary of our mother's passing. She couldn't stop thanking me.
Beautiful arrangement and delivered the same day!
Loved that they send a picture of the finished product before it was delivered!
Exceptionally prompt attention to the order and the recipient said the flowers were more beautiful even than the photo . She was delighted.
You cannot beat Flowers & Plants, etc. They offer personalized service, and they always want the customer to be pleased with what they receive. Top-notch business!
Flowers and Plants is a great place to get custom arrangements and wonderful service.
Beautiful arrangement sent on same day. Liked getting a picture of the arrangement. Assume it was the one sent. Only complaint is that the website was very slow and I am sure it wasn't my internet connection because all other websites were fine.
My experience was great as usual. I had last minute delivery changes and they did their best to accommodate my requests.
perfection! Placed order on line and not only did I get an acknowledgement right away but it said that "we look forward to exceeding your expectations." Wow. The arrangement was created within 24 hours and they sent me a photo of the actual arrangement, letting me know it was going out! So nice to see it! Then they emailed me at the time of delivery! The recipient called to tell me how gorgeous they were- and she is trained in horticulture, with two greenhouses so knows. All in- great service, wonderful communication, excellent quality. Highly recommend.
This is my go-to florist. The blooms always last and the presentation is impeccable. I love the advance picture of the arrangement as prepared and the updating by email on the delivery. I'm never disappointed and wasn't this time.
I have dealt with this McLean Company for a number of years..several times ordered by e-mail because I've been overseas. They never disappoint. They are the best
Order delivered on time, exactly as pictured and of high quality. Will definitely use them again!
Awesome service, delivery and quality
My girlfriend absolutely loved the flowers she received for Valentine's Day, in fact, she stated they were the best flowers ever! The florist delivered the flowers to my girlfriend's business at the time I requested, Excellent experience!
Beautiful flowers arrived on time and had the desired effect! Thank you
The recipient sent me a photo of the flowers. They looked very fresh and I was pleased with your efficient service. Thanks
Excellent service and my friend loved the flower arrangement!
The wreath made for my brother's service was beautiful. The flowers were fresh and the colors bright. I asked if a ribbon could be added. I was very pleased with how it looked.
Thank you for making such a lovely tribute for my brother.
I live in CA and always buy local. My cousin passed away and the family lives in Virginia. I found the closest Flower place to where they lived and Flowers and Plants, Etc. had such great reviews that I picked them. They are great! Very simple ordering and delivered a beautiful plant arrangement that the family just loved! Simple transaction process, beautiful flowers and plants to choose from. I will definitely use them again.
The process was seamless. I was able to choose an arrangement online, pay for it and make all appropriate arrangements. I really appreciated receiving the emails and getting a picture of the arrangement that was being sent over. However, the picture to the left of this review was not representative of the picture I received of the arrangement that was sent. I purchased the premium arrangement which I expected to be much more robust. When I called and inquired, I was told that there were "roses I couldn't see". That may have been true, but I could definitely get a sense of the arrangement overall and it was disappointing.
I ordered these flowers on Christmas Eve for a friend who had to get emergency surgery and she got them less than 3 hours later! They were beautiful--thank you!
You sent me a photo so I could see the flowers--thanks!
You delivered on time--thanks!
And I got a nice thank you from the recipient ^_^
ImpressiveI Our ordered was processed quickly. Communication regarding the process was amazing, including a pic of our arrangement before it went out. The recipients are very pleased.
Thank you!
Kim S. Baltimore, MD
When the on-line ordering software asked for my email address, I knew what was coming: No less, as I recall, than five separate emails associated with this one order: 1) order confirmation, 2) estimated delivery date, 3) picture of actual arrangement, 4) confirmation of delivery, and 5) a request for feedback. Not that any of these were inappropriate--just a sign of the digital age. As I never actually saw the delivered arrangement (other than the picture) I can't really comment on the quality. The "communication" was certainly fine. As the product was a dish garden and expected to last if cared for, I also can't comment on that aspect of the product so soon as the day after delivery. Maybe this survey could be sent out again in about a month? What do you think? We'll see...
Excellent across the board. Flowers were EXACTLY what I ordered & delivered on time. Plus, I messed up and made a duplicate order online. As soon as I caught it & emailed them, it was handled quickly, effectively and with zero headache. I will DEFINITELY be using them again & recommending them to my friends.
It's very important to me that I have a place I “know” and trust from so far away to deliver to family. Thanks again!
It's pretty hard to leave a review when you're by the recipient (probably better to ask them too), but I give 5 stars for ordering convenience and delivered on time.
Absolutely beautiful! Even better than the picture! The recipient loved it!! Can't go wrong with this company! And they send you a picture of the flowers before sending! 10 stars!!
I asked that the flowers be delivered before 11 the next morning, and they were. And the arrangement looked very much as advertised. Can't ask more than that when ordering flowers online.
Very easy to order and flowers were in perfect condition.
The flower arrangement delivered was exactly what I was looking for, it looked amazing! Delivery was executed flawlessly!
Super easy to work with. Beautiful flowers. Loved how you share a picture of the finished product-- although the recipient of our also sent us a picture because she loved them so much, and had not gotten flowers delivered to work in a long time. Thank you so much!!
Ideal experience. Lovely arrangement delivered the same day to rave reviews.
My mom loved the flowers. Thank you for such an easy and streamlined process!
The arrangement was beautiful, and delivered exactly as requested.
I chose this beautiful unique arrangement as a gift for a dear friend. I never expected to receive a picture of the final product before it was delivered. That was so special. I saw the arrangement first hand after it was delivered and it totally exceeded my expectations. Thank you for such excellence, both with floral design/creativity and your customer service.
The arrangement was beautiful! They sent me an email with a picture before it was delivered. What a great touch! Would definitely order again.
Flowers & Plants is the best! I loved that they took a picture of the arrangement and emailed it to me before delivering the gift to my grandmother. And they were super timely in their delivery and managed to get into her apartment complex, no small feat! Thank you so much!! Love you Chip and Sonya! - jenni kiefhaber
Was delivered in a day looking better than the picture!
The flowers were beautiful and made someone very happy.
The flowers and arrangement were stunning. My sister loved them!!! Thank you so much, will definitely use this shop again.
Prompt and friendly, as if Munich was literally "next door"! Thank you, Chip and team!!
Wow! I'm so impressed. Flowers and Plants really went the extra mile to deliver flowers on the same day - even though the recipient was in another state from where I originally ordered the delivery. They were quick, communicated with me throughout the process, and even sent me a photo of the bouquet.
the selection was great. the servicing was great. the updates, callbacks and responsiveness were great. I loved the ability to see the actual arrangement prior to delivery. the delivery status notification was great. overall a really great experience! don't change a thing!
I had a great experience with this florist. I liked their selections and they were fairly priced. Best of all, they sent a photo of the actual arrangement they delivered, which I really appreciated. I received email updates when it was delivered. Very professional and well-designed. Thank you!
this was one of the most bodacious floral arrangements that I've ever seen! got it for my wife on our anniversary and she loved it. wish I asked for the name of the girl who arranged it because she did an amazing job!
I was amazed by how quickly the order was processed and filled! The flowers were delivered within 90 minutes of my online order and looked just like the photo on the website. I will use this flower shop again, for sure.
This is the first order I've placed with this florist. I placed the order online late Thursday evening and the flowers were hand delivered the next day. They delivered exactly what I ordered and not only that sent an image of the actual arrangement prior to delivery. We've all grown accustom to mediocre service, but even compared to the best service this company is a stand out. It's truly exceptional to find a business where exceeding expectations comes second nature. Thank you!
Love that they email me a picture of what the flowers looks like before they deliver them. Beautiful flowers!
Love that they email me a picture of what the flowers looks like before they deliver them. Beautiful flowers!
The flowers that were selected for my mother-in-law's arrangement were absolutely beautiful. She loved them and it helped make her birthday happy and memorable. Thank you for a great job. You all never disappoint me!
I am hoping that she loved the flowers. She had surgery recently for brain cancer and is trying to get well. She didn't respond with a call as it's hard for her to talk but I am only hoping that they made her smile.
prompt delivery, very satisfied recipient too. She emailed pics and it looked very nice.
you folks really did a great job managing the experience. Sending me a picture of the arrangement, and later on notification of delivery is a nice touch. Thank you again.
I was very disappointed with my arrangement.
My mother loved her Birthday flowers. She has been a customer at Flowers and Plants, Etc. for many years because they always deliver fresh, beautiful arrangements and will work with her to make sure it is exactly what she wants. They are now my go-to for sending flowers to loved ones back home!
My Assistant was so pleased with this arrangement. Thank you!
Just as beautiful as pictured! Ordered this for my sister's first Mother's Day- she loved them! I live in Ohio and wanted to pick a local florist for my sis who is in McLean. She really enjoyed them as they were different and not from a box!! Great company that sends the actual flower/plant picture before shipping. Very professional. Next day shipping. Highly efficient. Definitely recommend!!
Fabulous! Sent this as a Mothers Day gift to my mom who was traveling in DC. I wanted to go with a local florist (nothing worse than flowers in a box!!). She raved about them! THANK you for sending me a picture of the gift ordered.. It takes the mystery out of what your recipient actually receives!!! Excellent service.. Delivered the next day! Highly recommend!!
Very satisfied. The delivered product was nicer than the picture and arrived exactly on time. Thanks
This was a difficult delivery. Thank you for making it happen.
The best flower purchasing experience ever! The quality was 10 out of 10 and the delivery was made ahead of the requested timeframe.
Could not ask for anything more!
Fast and easy transaction. Recipient loved her arrangement
This arrangement was simply beautiful! ! Thank you!
I'm usually impressed with the flowers, but when I actually saw this arrangement at the Bridal Shower I wasn't so pleased with the size. I will be more cautious when needing a more elaborate/elegant arrangement and will use the "Chat Now" feature in the future for guidance.
Beautiful Arrangement. Thank you.
We upgraded to the premium bouquet. Tulips were lovely, not much filler which was good as most florist bouquets are standard and boring. Never saw a card with the greeting we sent but it could have been lost. This was for an elderly relative who had no idea the gift was from my family. The premium upgrade, btw, looks like this picture, so if you go standard, expect far fewer flowers or more filler. Think the florist should specify how many tuplips you get for each price grade otherwise it's roulette.
The arrangement was just what I hoped it would be, and the delivery was--as always--reliable. It has been a pleasure doing business with you for thirty years!
Coleman Andrews
My aunt loved them and said they were fresh. Hassle-free delivery. Will definitely use your service again in the future.
The arrangement was beautiful. But the half of the flowers were already in full bloom, instead of being fresh buds as shown on the website. I would never buy flowers that are already fully open and for the money I spent, I'm disappointed.
My mother thought they were very fresh and contemporary in feel. Dad has not sent me a picture of them so I am not quite sure what that means. All I know is that she was happy with the arrangement. Thank you.
I loved getting the email picture of what the flowers look like before they were sent out. Thank you for fantastic service!
florist was great. called me to confirm the order and I was able to make a few changes. Arrangement was beautiful and the wife loved it!
I sent flowers to a friend whose family member is ill. On the day of delivery, she was visiting this family member and did not have a chance to call back to let you know when she would be available. I also asked that she not be contacted as I did not want receiving the flowers to become a burden. I was very disappointed with the number of phone calls we both received that day. Given the "subject" of the flowers (get well soon) and the note (we are keeping your family in our thoughts and prayers), I would think a company who deals with these situations so often would have handled this situation more appropriately.
Prompt courteous service via the Internet and delivery of a beautiful plant on schedule. Always a pleasure to do business with Flowers & Plants.
The arrangement was beautiful and it was a wonderful surprise to receive a picture of the arrangement and another email confirming delivery. I will definitely use this florist again!
Great service/communication. Lovely arrangement.
Loved getting a picture of the arrangement before the delivery! Very fast service. Thank you
Virginia was delighted with your arrangement. Thanks.
great job. nice arrangement and timely delivery
Very easy to order online. I loved that they emailed me a photo of the exact arrangement going out to my sister in law. The flowers were gorgeous, and the price reasonable. I would definitely use them again!
The flowers looked very much like the picture provided. I was especially impressed with the interactive notifications, updates and picture that was sent prior to delivery. A very good customer-service approach.
Very easy to order on-line. Love receiving a pic of the BEAUTIFUL arrangement before delivery! Have not heard from recipient so would have greatly appreciated a confirmation of delivery (perhaps a time of arrival) via email from florist. I will definitely be using your service again! Thanks!!