37 Reviews
I sent this "Make Plans" arrangement to my daughter that had recently made some decisions about her career. SHE LOVED IT! It was just the bright spot to encourage her on her journey and gave her the excitement she needed to confirm she was making good PLANS for her life. Thank you for being responsive to her changing schedule for delivery - it arrived in beautiful condition and she was delighted.
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Florist's Response:
I’m thrilled that she loved the flowers! Thank you so much for letting us know how much she appreciated them. We appreciate your feedback & thank you greatly for your business
Your arrangements are so artist, the color combinations, the shapes, the vase size and color all meld together so beautifully I am always in awe of every delivery I get from you (5) so far! You are petals above the rest.
With Joy, Penelope
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Florist's Response:
Penelope, thank you so much for your kind words & review. It's always a pleasure making a bouquet for you & hope the next one will be even better than the last! ~ Kristen
The whole process was easy. I was communicated with when the white dish in the picture wasn't available. The arrangement still looked great! I will definitely use again for future purchases.
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Florist's Response:
Thank you for sharing your positive experience with my small shop!
Beautifully done and just like I asked.
Thank you
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Florist's Response:
We hope the flowers brought some small comfort to your family. Thank you
The flowers were just perfect - and healthy, and gorgeous. Kristen is a pleasure to work with, her arrangements are lovely! The customer service was perfect as well. Many thanks!
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Florist's Response:
We are glad to hear your niece loved her bouquet! Thanks so much for your kind reviews, it's greatly appreciated ~ Kristen
I called last minute for my dad. Mom being in the hospital and rehab...he forgot to order flowers. I found Flowers from Frankie on line. She was wonderful to work with and delivered Mom's flowers to her that next day. Both mom and dad loved them! The quality and kindness was so appreciated.
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Florist's Response:
Laurie, It was a pleasure creating your moms purple floral bouquet & we are glad to hear she loved them! Thanks so much for your review ~ Kristen
I called on the Friday before Mother’s Day and they were able to get a delivery out for Saturday! As always they were very nice to work with and the flowers were beautiful!
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Florist's Response:
Thanks so much for your positive feedback! We're happy to hear your mothers day gift was well received ~ Kristen
Beautiful
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Florist's Response:
Thank you for your business, Troydean. We hope the recipient will enjoy the plant for many years to come.
I live in Ohio and wanted to send flowers to my friend in Worcester. I found Flowers by Frankie online and submitted an order. The options were great and well priced.
What I liked the most were the email communications I received the day of delivery. After the initial order confirmation, I received an email with a picture of the floral arrangement before delivery, followed up with an email letting me know when they were delivered.
My friend loved her flowers and I loved the customer service! Thank you
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Florist's Response:
Heidi, Thank you for your kind review & thank you for a wonderful customer experience! I greatly value every customer & hope you'll keep us in mind for future floral needs in the area.
Kristen promptly took care of my request to change the card message. The delivery process was great as I was notified all the way. I also received a picture of the arrangement. It was very much appreciated by the family of the recipient.
Thank you so much!
Alice
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Florist's Response:
Thank you so much for leaving your feedback ~ I hope the flowers brought some small comfort to the family.
The flowers are beautiful and the delivery was seamless. Will definitely be ordering from here again. -Marina
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Florist's Response:
Marina, Thanks so much for your review & helping my small shop grow! It will be our pleasure to serve your floral gift needs in the future!
Beautiful flowers and Kristen was so nice and accommodating. She was able to deliver the flowers the same day even though I called past the cut-off time. Highly recommend!!
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Florist's Response:
Thank you, Rebecca for your positive feedback. We greatly appreciate your business & hope you will choose Flowers From Frankie for your next special occasion.
The bouquet they designed was stunning and delivered the next day as expected. Thank you for providing excellent service! My mother loved her Valentine’s Day flowers!
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Florist's Response:
Thank you, Jessie for your positive feedback and for helping my small shop grow! It was a pleasure making your special Valentine's gift to your mom!
Hi,the recipient loved the flowers.Thanks for your service.
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Florist's Response:
Thanks for your feedback, Kato. We appreciate your business & finding ways that we can improve our customer service experience. Please let us know what we missed so that we can get better for future orders.
my daughter-in-law loved it.
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Florist's Response:
Anne, thank you for your feedback & for helping to support my small local shop. We hope you will make Flowers From Frankie your 'go-to' florist in the Worcester area!
Wonderful to work with! The flowers are beautiful and were loved by the recipient!
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Florist's Response:
Thank you for letting us create something special for your friend & co-worker. We are pleased to know that she appreciated her floral gift. Thank you for your kind feedback & your business! It is greatly appreciated.
Had a wonderful experience with Flowers from Frankie, a kind person to place an order with, a brilliant colorful arrangement and quick same day delivery, loved by the recipient, thank you!
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Florist's Response:
We are thrilled to hear your friend loved her floral gift! We sincerely hope she makes a full & speedy recovery ~ Thank you supporting my small business, it is greatly appreciated.
I ordered my bouquet same-day for my mother’s birthday and they were delivered several hours later. The bouquet was beautiful and the gift card was perfect (I had called shortly after placing the order to adjust the message). Wonderful service and product, thank you!
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Florist's Response:
Jessie, Thanks so much for your kind review & choosing my small shop. We hope you will consider using us for any future floral gifts ~Thank you!
Flowers by Frankie were wonderful. Within a tight time frame, they were able to deliver a great bouquet for a funeral. They were friendly, responsive, flexible and communicated well. Highly recommend.
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Florist's Response:
Thank you for your positive feedback, Sarah! It was my pleasure making the funeral arrangement & I genuinely hope it provided some small comfort to the Riccardi family. Thank you for supporting my small business.
Beautiful arrangement made and delivered in the snow earlier than promised to my wife at work on our anniversary. Excellent service. Please support small businesses
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Florist's Response:
Gary, I'm so happy that she loved the flowers! Thank you for a great customer experience & helping to support my small shop
Great experience and lovely customer service.
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Florist's Response:
Thank you, Shane for leaving us your feedback! Please keep us in mind for your future floral gift needs. It was a pleasure to make your special occasion a more memorable one!
We usually order flowers from local floris based on our employees/clients addresses. I have to say this flower shop is amazing from ordering, payment, notifications along the way, plus a picture of the flowers before delivery. That was an added bonus for sure. Thank you for the excellent service! Happy Holidays!
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Florist's Response:
We greatly appreciate you taking the time to leave your feedback & are thrilled that you were happy with the flowers! We hope you will consider using our small shop for any floral needs in the area. Thank you kindly ~
Kristen is very professional and her follow through is on point. I appreciate that she sends photos of what the arrangement will look like upon delivery!
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Florist's Response:
Kelley, Thanks so much for leaving such nice feedback for us! We really appreciate you & are very pleased that you were happy with your floral gift! Thank you very much for helping to support our small business.
I am a customer for life ! Thank you for an absolutely stress free experience. The arrangement was everything I expected and more . Thanks Frankie’s
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Florist's Response:
Thanks Sarah! It was my pleasure making your special purple blooming plant arrangement. Every customer is so important to me. Thank you very much for choosing my small business.
The gorgeous arrangement was used in a memorial service for babies who passed away in pregnancy, birth, or infancy. The arrangement was perfect, and a family was able to take the arrangement home at the end of the evening.
I cannot recommend Flowers From Frankie enough - the customer service and attention to detail is second to none. All my future flowers will be purchased here! Thank you!
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Florist's Response:
Amazing customer experience! Thank you Laurie so much for your review and kind letter. I really appreciated that. Don't hesitate to call should you need another donation for the hospital. We are always willing to help families grieving the loss of a child.
I was treated with such care and concern when I called to place my order for a dear friend going through a health crisis. The flowers were beautiful and cheerful and just what the doctor ordered! Thanks so much, Frankie. You have a customer for life.
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Florist's Response:
Thank you for choosing my small business for your floral gift. I really hope your friend loved the flowers & is feeling better!
Excellent
I love gifting my cousin.I live in London and my cousin lives in Boston.Thank you
For a returning customer
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Florist's Response:
Thank you for your kind review. We are thrilled that you had a 5 star experience and hope you will choose our small business for your next special occasion.
Beautiful arrangement delivered early in the day. Kristen was a pleasure and very accommodating.
My niece loved the “happy” flowers and said they really cheered her up!!
Thank you so very much!!
Dawn Bernarda
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Florist's Response:
We really appreciate your feedback and are thrilled that you are happy with the bouquet! We hope you will consider us for your future flower gift giving needs! Thank you for your business ~ We appreciate every customer.
Beautiful flowers, excellent service!
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Florist's Response:
Thank you for your review! So glad that you loved the flowers
Thank you so much for putting together such a beautiful, custom bouquet on short notice.
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Florist's Response:
Thank you for leaving your review. We greatly appreciate your business and would love to be your 'go to' florist in the Worcester area for your next special occasion.
Flowers from Frankie was exceptional! They delivered my gift first thing in the morning, just as requested! I also appreciated the photo they provided in advance of delivery. Thank you!
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Florist's Response:
Elissa, We are so glad you were happy with your gift and delivery service from Flowers From Frankie and hope your friend loved your gift! Thank you for your kindness!
The plant is beautiful. Awesome service from beginning to end. Thank you.
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Florist's Response:
Thank you so much for choosing Flowers From Frankie, Kathy. We really appreciate our customers and are thrilled to know you were pleased with your experience.
Bought a plant for my daughter from 1000 miles away. It was well received.
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Florist's Response:
Hi Brian, we are thrilled to hear that the plant was well received. Thanks for taking the time to leave your feedback! We really appreciate it. Thanks for choosing Flowers From Frankie!
I was extremely satisfied with my purchase. I absolutely loved the “it’s a boy” red wagon on her web site. She made a beautiful arrangement and added some blue flowers to the bouquet. It received many compliments from my family and the staff at the hospital! She was very knowledgeable and kind. She sent a pic of the arrangement prior to delivery. The delivery was very quick. I would highly recommend Flowers From Frankie!
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Florist's Response:
Thank you for taking the time to leave a review! We really appreciate your feedback and are so glad you loved the bouquet!
Great experience!
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Florist's Response:
Thanks, Kyle! We are so glad Jackie liked the flowers! We hope you will consider making Flowers From Frankie your 'go to' for flowers in the future. We appreciate our customers.
My experience with Flowers from Frankie was amazing. Kristen was a delight to work with and really listened to what I needed. The Blooming Butterfly Garden dish garden was a hit with my 88 year old Aunt who had recently come home from a short hospital stay. She remarked at how friendly the delivery person was and how her cats just loved staring at the butterflies in the planter! I would use this florist again for excellent results.
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Florist's Response:
Thank you so much Karen for your review and kind words. We really appreciate you and hope we can help make your next special occasion more memorable!
Very beautiful flowers and associates who made this process easy and enjoyable. Thank you!!!
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Florist's Response:
Thank you kindly for your kind words. We greatly appreciate your business and hope you will consider Flowers From Frankie for your next special occasion.