44 Reviews
Flowers by Richard always done a great job for me. The customer service is great. I will continue using them! The person they get flowers for is always very pleased and happy!
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Florist's Response:
Hello Justin,
Thank you so much for the kind words! We’re thrilled to hear our arrangements and service have consistently hit the mark, and that your recipients are happy.
As always a beautiful arrangement.
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Florist's Response:
Thanks so much, Tom!
Very nice arrangement as normal!
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Florist's Response:
Thanks so much, Guy!
The delivery didn't happen until next day; there was no baby's breath included, was wrapped in plastic ... certainly not what we expected for $106.
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Florist's Response:
Hi Kara,
Thank you for your feedback about your recent order. I’m sorry to hear the experience was not what you expected.
Regarding the delivery: Although we always aim to deliver same-day, due to a high volume of orders and after confirming that your event was scheduled for 9:30 a.m., we delivered your arrangement at 8:30 a.m. the next day, which was well ahead of your event time.
For the wrapping: While we used to wrap roses in tissue, we’ve upgraded to a high-quality decorative wrap that, while plastic, is designed to better protect the flowers and present beautifully. We also added a water source on the ends of each rose, a ribbon, and a bow for an elegant touch.
About the missing baby’s breath: Due to an unusually high demand, we were completely sold out at the time of your order. To compensate, we ensured your bouquet was presented attractively with the decorative wrap and bow.
We value your feedback and always strive to improve.
Thank you for allowing us to be part of your special occasion.
-Flowers By Richard Team
Flowers were beautiful..arrangement was excellent…delivered when promised…on time!! Have ordered from here before and will definitely order from here again.
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Florist's Response:
Hi Robert,
Thank you so much for your wonderful review! We delighted to hear you loved the flowers and that the arrangement and delivery met your expectations. Your continued support truly means the world to us.
We look forward to creating something special for you again in the future!
-Flowers By Richard Team
FBR has done an amazing job every time I’ve used them. There is another florist in town I used but they became inconsistent with quality and delivery. Thankful I found Flowers by Richard! The shop has a great website and has always been professional with communications and delivery times. As my wife said, “these are the best flowers I have ever sent her. They are bright and fragrant!” PS: she has gotten a lot of flowers over 20 years!
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Florist's Response:
Thank You for Your Wonderful Review!
Hi Todd,
Thank you so much for your kind words and for choosing Flowers By Richard! We are truly honored to have earned your trust and to hear such great feedback from both you and your wife. Our team is dedicated to delivering bright, fresh, and beautiful arrangements every time, and knowing that we’ve made a memorable impression means everything to us.
We’re grateful you found us and look forward to helping you celebrate many more special moments in the future!
-Flowers By Richard Team
The flowers that my mother recieved were nothing like the ones shown in the photo. Sent an email but no response. Not worth the price.
Most beautiful arrangement ever! Even better than the website picture
I have ordered flowers from Richard’s many time and they are consistently beautiful and high quality. Highly recommend!
Flowers by Richard was great! They made a mistake on my order at first (fewer roses delivered than advertised) but then rectified my order no questions asked. Hopefully they will correct any misleading advertisements on their website to prevent this from happening again. Thank you for fixing the mistake!
I had a great experience ordering flowers for my wife for our anniversary.
I sent this arrangement to a special friend who recently lost her husband. She was extremely appreciative of it. Delivery was on time , excellent service! Thank you!
They are the BEST ON THE BEACH! HANDS DOWN!
First arrangement was ugly, had to be redone. Then roses started dying within 24 hours.
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Florist's Response:
We apologize that you did not like the dusty miller that was added to your roses. We did a demonstration in the store to show the freshness of the flower, and to show how the flower naturally comes. We cannot control your ideas of "ugly" or not. While some people love dusty miller, some do not. Redoing the roses without the dusty miller was our attempt to satisfy. While we added baby's breath for the classic look, we also added silver dollar eucalyptus as a upgrade. As for the roses dying, our roses were as fresh as possible coming directly from the farm to our store for Valentine's Day. Some customers often forget to check that they have kept the adequate water level to maintain the freshness. If you have any questions or need assistance with your arrangement, feel free to contact us during our normal business hours.
Late delivery- just like last year. I don’t seem to ever learn.
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Florist's Response:
Upon checking your order, we noticed your order was delivered in a timely manner. If you would like your order before a specific time, please let us know and we will try to accommodate. However, there are special times/holidays, such as Valentine's Day, where customers will experience longer than normal wait times for deliveries, which is to be expected. We ask that you understand, and we appreciate your patience during those times.
We truly appreciate your business!
You always do a little extra to make things special. Thank you for being so considerate.
Flowers have not been received.
Flowers by Rich didn’t have the specific kind of roses in the ad, so they used standard roses, which cost more, at no additional to me. They got them on time to my recipient’s workplace day-of with only a few hours notice. They even called me to confirm that the substitution was okay. Great service!
After ordering flowers and being let down 4 hours later with only sorry due to supply issues we cannot do your order Flowers By Richard Inc came through and still made the delivery on 9/23/24. This delivery was to a dear friend who moved to SC and started her new journey. Thank You Flowers By Richard you saved the day.
My friend received these beautiful flowers for her birthday and she loved them. Thank you for the care and delivery of this bouquet to her. I will definitely be ordering again!
Beautiful roses in a lovely vase delivered as promised! Well done!
I needed the flowers delivered on Saturday 08/ 03/ 2024 they did not arrive my girlfriend left Myrtle to come back to Ohio until winter so I would like a full refund.
John Blackburn
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Florist's Response:
Please be advised of the regular business hours for Flowers By Richard on Saturdays. You placed your order at 4:16 pm. However, Flowers By Richard closes at 3 pm on Saturdays. Also, we cannot guarantee same-day delivery for orders placed after noon. We apologize for any inconvenience.
The flowers were for my sister’s birthday. I researched for florists in the area of her home. After reviewing several, I was most impressed with what I saw and the prices on the website of Flowers by Richard. My sister shared a picture with me of the bouquet. It is exceptionally beautiful. Thank you for helping me contribute to a wonderful birthday for her!
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Florist's Response:
Thank you very much for the kind words. We truly appreciate your business!
Beautiful arrangements-always!
Flowers by Richard really came through. The Designer's Choice they put together for me was a real hit. Great arrangement and timely delivery. Thanks!
An absolutely beautiful arrangement for our anniversary!
A beautiful arrangement for Mother's Day. My wife absolutely loved them.
My family loved the flowers! Thank you so much.
Excellent service!
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Florist's Response:
On behalf of Flowers By Richard, we would like to thank you, Abby. We truly appreciate your business!
I ordered an arrangement several days in advance to be delivered to my sister ON HER BIRTHDAY! However they were delivered a day late without any notification to me. I would have cancelled the order had I known. With the exorbitant delivery fee, the arrangement should have been delivered as requested or I should have been notified that Flowers by Richard was unable to fulfill my request on time! I would absolutely NOT recommend this florist if you want something delivered on time! Very disappointed!!
Wonderful florist's choice bouquet for Valentines Day! The arrangement was beautiful and delivered early in the day. My partner thrilled with his gift.
I absolutely love Flowers By Richard. This is the third time I have purchased from them and they normally never disappoint. Unfortunately this time the flowers purchased was were not very faithful to the advertised picture. Compared to the amount of flowers in the picture, we probably got a third of that amount.
Beautiful arrangement! Delivered on time. We will definitely order from Richard’s again.
My wife received the flower arrangement I ordered, and it is BEAUTIFUL. Flowers by Richard did a great job and the delivery was handled in a very professional manner. Your work and skill are greatly appreciated. You have become our Myrtle Beach florist.
The arrangement looked like it was thrown together with leftovers. I was embarrassed when the recipient sent me a photo of this mess. I paid over $100 for $20 mess. Never again Richard!
The bouqet arrived on time and was great! The flowers lasted for a long time and were very enjoyable for my wife who was celebrating her birthday.
Thank you for your continued excellent service!
Happy New Year!
With a very dear friend living many miles away, finding a reputable florist that has beautiful, high-quality flowers can be challenging. Close to 10 years ago, I took a gamble and selected Flowers By Richard from a website and I have never been disappointed. They are great to work with and I appreciate the creative twist they put into their arrangements, adding a personal touch to the design. If you need flowers in the Myrtle Beach area, I highly recommend them.
The flowers didnt really look anything like the order photo. Bummer!
Beautiful arrangement of a variety of flowers-loved the box as an option instead of a vase!
Ran out of my order before we got it but what they delivered was more than comparable, plus it was Mother's Day. To be expected at times. Flowers were absolutely beautiful. Better than original order. I will use them exclusively in the future. Could not be happier!
I live in NJ and my mother lives in Myrtle Beach. I have been ordering flowers from Flowers by Richard for at least fifteen years. They have always provided exceptional service. When my father passed away five years ago, Flowers by Richard insisted, yes, insisted, on providing extra flowers at no cost to us. I don’t think they knew who we were! For all they knew, we were new customers - not customers who had shopped there for years!
The bouquet was better than I expected. One of the flowers that was supposed to be in the bouquet was not available and Richards replaced it with many equally beautiful flowers and many buds that will blossom for a long time. Thank you Richards. I will purchase my flower needs from you for now on.
Last minute order and came thru! Was out during delivery but he called several times and found great safe placement.