57 Reviews
Ordered Flowers for My Sister.
Ordered on August 28th to be Delivered August 29th.
Extraordinarily Beautiful Flowers were delivered the Morning of August 29th exceeded my
Expectations for an Unknown Florist in my Sister's Locality.
I will definitely use "Florist at the Villages" Again, The next time I want to send a Beautiful Flower Arrangement near The Villages,
Florida 32159
A beautiful gift for my mother in law! Thank you!
Beautiful fresh flowers looked just like the picture! It was the Premium! Very "pretty"! Thank you for timely delivery!
Beautiful Flowers Received right on time and lovely in every way.
Great job....from Texas to Florida! Knew when it was delivered. Heard from my friend about your kindness in delivery! I also heard that it came with guidance for maintaining the beautiful flowers even longer! :)
The recipient sent me a photo and it was not what I ordered and the flowers were delivered on the wrong day
Tried numerous times to reach you to change delivery address:
No answer on telephone- mailbox full
Office closed all day Tuesday and Wednesday
No physical location located
Disappointed customer
I sent flowers to someone and they received the wrong order. I tried to contact the florist and never heard back.
Why offer same day delivery when you are unable to meet those needs? I order flowers to be delivered on the 13th for someone having a bad day. They weren’t delivered. You don’t answer your phone and have no voicemail set up to communicate. The 14th comes and goes, still no delivery. No response to my email, no one answers the phone, again no voicemail. Now the flowers missed their intended purpose, weren’t delivered on Valentine’s Day, and instead delivered on the weekend to a business. A business that was closed. So instead of waiting till Monday, you delivered them 3 whole blocks away to a completely different unrelated business. You’re response to my wife upon delivery to the wrong address was
“The only other option would be to retry delivery on Monday. It's in the square and is open today. So you can enjoy your flowers this weekend. Have a blessed day.”
I tried supporting local instead of a 1800flowers, but your business missed the mark not once, not twice, but three separate occasions. I would not recommend using your shop and will go elsewhere in the future.
The arrangement my friend received was not as pretty as the picture posted. It did not have hydrangeas as the original design and wasn’t as pretty
It was delivered on time as promised and to the correct address. I was a little disappointed that there were more white flowers instead of yellow as pictured.
But it was lovely and made the recipient happy.
Ordered this for my mother and added the $10 extra for a few more flowers. It made her day and she loved it! Great communication from them on when it was delivered.
Ordered flowers over the weekend and tried to call on Monday several times both phone numbers no answer, no voicemail set up,no email response. I had a question about maybe changing style of flowers.
Your emails says you can call, I don’t believe that, I did .
The flowers did show up and my Aunt said they were beautiful. Would have gave 5 stars if you would answer your phone or email ,not good business practice.
Very nice arrangement, delivered on time.
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Florist's Response:
Thank you so Much we are here to help!
Dealing over the internet with Florist at The Villages was the first time in decades that their actual and delivered floral arrangement looked even bigger and better than it did on their website. Usually, with most florists, it is the opposite. What a wonderful experience this was.
Jeff & Leah Hess
Pittsford, NY.
I’ve received an handful of arrangements from Florist Lady Lake and decided to send my sister flowers for her birthday on Thursday from Florist Lady Lake and they are already wilted, dried and dead 2 days later and they were over $100. Extremely disappointed. I was a previous florist owner about 15 years ago, so I’m well versed in taking care of them.
This is the 2nd time I have purchased from you and have been so impressed by the quality of your product!
You go above and beyond to make sure the arrangements are spectacular and delivered with care!
I was given your name from a friend and am so glad to have found you! You do not disappoint and I definitely will be a lifelong customer for those special occasions as well as refer all my friends that are in this area!
Michele P
Quick and easy to buy!! Delivered on Time.
Beautiful and high quality flower arrangement my mom LOVED them.
I ordered a bit late and they arrived a day later than I expected but very happy with purchase. I should have ordered a couple days earlier
Flowers never arrived. So disappointing. My mom received no flowers on her 86th birthday.
Ordered online after hours to be delivered the next day. I did a follow-up the next morning by a phone call to the florist with the number that's on there website and got a (phone # is not in service) sent email to advise them but I never got a response. Although it did get delivered by 1pm it would've been nice to be reassured everything is okay. Don't think I will use them again.
Flowers were expensive ($100+) and wilted. Died in two days. Dont order from here.
My friend didnt want to tell me but knew i had spent good money -the arrangement was haphazardly put together just a bunch of flowers overstuffing the container.
Will not order from them again.
Good job, will use again.
The floral arrangement that I ordered was absolutely beautiful! It was delivered as instructed without any issues. I ordered the arrangement on line. The web site was easy to use. The arrangement delivered was nearly identical, but, slightly more beautiful, than the one pictured on line. I highly recommend this local florist in the Villages of Lady Lake Florida.
Great flowers, delivered on time
Your phone number that is on your website has been disconnected. I drove to the shop to see when the flowers were going to be delivered and
1. The shop was hard to find.
2. The two ladies did not speak a word of English.
3. When they showed me the flowers
A. The vase was different from what I ordered.
B. The Happy Birthday placard was not on the flowers they were not able to find the one I ordered and tried to give me some ugly balloons. I saw something on a planter that I would settle for and they could not find one in the shop so they just took it off the planter that was completed and stick it on mine.
The flowers themselves were nice.
The flowers my mom received were droopy and not fresh. They were so droopy you couldn’t see the vase. It looked like a bundle of flowers laying on the table. :( they started dying a couple days later.
DO NOT RECOMMEND! Will never use this florist again. They delivered an arrangement and left it on the porch in the hot Florida heat. Recipient was out of town. No one contacted them regarding the delivery, even though they make you give them a phone number when you place the order, so there they sat. Needless to say, they are now beyond saving. Wasted $100. Tried sending multiple emails to the florist with no responses; tried calling the phone number on the website, which is a non-working number! How do you have a business with no way of reaching a live person? TERRIBLE customer service and experience.
The flowers I ordered for my mom for Mother's Day did not look anything like the photo advertised online. There were not many flowers in the arrangement even though I upgraded to the premium arrangement. And the flowers that were included were not arranged well and the arrangement looked unbalanced. I emailed the Florist at The Villages letting them know I was disappointed the same day they were delivered, after my mom sent me a photo. It has been over 2 weeks no one has responded. I am very disappointed. I will not use this florist again.
early delivery, beautiful flowers, PERFECT!! WILL ALWAYS USE YALL!!
Absolutely the most beautiful arrangement I’ve ever received! All the flowers were fresh and several not quite open allowing for many days to enjoy my gift.
Did an awesome job, thank you
Nice arrangement. Arrived on time for Mothers Day.
I upgraded to highest prce but the flower arrived looked much different. The vine around handle was the most attractive part of this arrangement which was missing. Disappointed.
Complete lack of customer service. Company does not have a working phone number so I was unable to communicate with them. Flowers delivered did not meet the standard of the ones depicted on their site. I do NOT recommend them!
Everything went as expected. Delivered on time.
This Make a Wish floral arrangement arrived on time and looks as colorful and cheerful as the website picture. My mom is absolutely delighted to receive this pretty bouquet
The flowers that were sent to my mother-in -law were horrible and embarrassing. They were nothing like the premium flowers that were pictured. I tried to call them and got no response. I will not use this florist again.
Flowers were never delivered
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Florist's Response:
Hey Julie thank you for reaching out! Im glad that we took care of this delivery for you! Thanks for your communication and support!
I was able to order an excellent quality product for a Mother’s Day gift for my mother from Florist at The Villages. Ordering was easy and the service was quick! I was able to have delivery same day - my mom was exstatic with the beautiful arrangement she received!
This was a first time experience with this company and they have gained a lifetime customer!!
Thank you !!
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Florist's Response:
Im so happy to hear that! Thank you for your support!
I was called that the order I placed would be different… I saw a photo and it was great..there was a problem finding the address but was called twice by the driver and I truly appreciated that you cared enough to make calls to get the address right and take personal
Instruction… thank you for your caring approach…
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Florist's Response:
Thank you for Trusting us!
The flowers are beautiful and my wife loves them. Delivery was on time and the driver was polite and friendly
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Florist's Response:
Thank you for your support!
Mani went above and beyond to make this an unforgettable experience. He made sure it was in time and even personally reached out. Ordering from Ohio to Florida sight unseen, I recommend 1000000000%
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Florist's Response:
Thank you so Much!!! Thank you for trusting us!
It was a perfect arrangement and delivery was on time.
Just heard from my cousin who got the flowers on the day we ordered them and she was thrilled. She said they are "gorgeous".
I felt so good to know that it made her day!
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Florist's Response:
We are so happy to read your comment. Our purpose is to help put a smile on the recipient's face. Thank you so much Lisa. Have a great day!
Florist at The Villages
Admin.
I specially ordered to have it delivered the day off and it was not delivered until after 8:00 pm. I would have ordered somewhere else if I had know the delivery was so late.
Flowers were beautiful and delivered quickly! On line ordering was easy with great order notifications and tracking.
I ordered flowers for my sister and she ended up being transferred to another hospital later the same day. Manny was amazing and ensured the flowers were delivered to her. My sister is going through a rough time and the flowers brightened her day. Thank you so much, Manny! My family greatly appreciates your empathy and compassion, which we don't see enough of these days. Happy New Year!
Order process was quick and easy. Delivery was right on time!
The arrangement that arrived did NOT look like the image to the right. There were NO succulents and way too much lavender no burgundy.
If there was going to be a change I needed to be informed.
Kim
They are beautiful and our friends were very surprised. Flowers were delivered without issues and in time.
The flowers look nothing like what we ordered. Flowers didn’t get delivered until way past when they were supposed to. No note was included. When we called the phone number provided I was hung up on multiple times.