263 Reviews
thanks for special service as I ordered from Africa to be delivered in Elgin! Much appreciated!
The flowers were beautiful but the card didn't make it with the delivery. The recipient had to post on social media asking who they were from.
I realize the bouquet I selected was a florist choice, but the example on the website and what my girlfriend received were quite different. The flowers were clumped together instead of dispersed through the bouquet and looked wilted/low quality. The greenery in the bouquet did not fit the theme and was very large and again clumped together. Overall, not what I expected after paying nearly $100. Additionally, the ordering form on the website allows you to schedule delivery for Sundays and Mondays, but the store is closed that day and it won't be delivered. This was my mistake, but still a bit confusing and I even received an email saying it was delivered on a Monday. Not an totally negative experience, but could've been a bit better.
Outstanding experience and beautiful flowers. -Ryan
thank you for your helpful, prompt, and service for Mother's Day. The flowers were delivered on time and safely placed outside our door. They were beautiful and greatly appreciated!
The flowers were beautiful, the delivery was nice and arrived on time, i loved the combinations you guys did!
I am from out-of-state and ordered a bouquet of flowers online at your site. My son-in-law sent me a picture of bouquet and it was absolutely beautiful! I haven't always had such luck when ordering online, especially when I'm in a different state, but I'm very, very pleased with the ease of ordering and the stunning bouquet that was delivered! I will definitely be a return customer when the occasions arise. Thank you so much.
The quality & service are exceptional!!
My wife loves daisies. I saw the red envelope, the red roses, and the daisies, and I thought it was perfect for Valentine's Day. What wr got was a white envelope with no daisies. Not even sure how that is justifiable from a business perspective. My wife still likes them, but they are most definitely not what I ordered.
Perfect EVERY time. They know what I need better then I know what I need .Thank you again Floral Excellence!
Beautiful corsage for Homecoming! Unique flowers arranged on a lovely wristlet!
Excellent artistic ability.
Excellent customer service
Excellent on time delivery
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Florist's Response:
Patrick! Thank you for your order with us, we love creating for you. We Look forward to any other occasions we get to create for you!
Originally I ordered the flower basket for my Mother in Law but she received a plant. When I emailed Bloom Nation about the mixup, they immediately sent out a flower basket. I couldn't ask for better service.
My mom called twice to say how beautiful the arrangement was! She even loved that the handwritten note they sent on our behalf had phenomenal penmanship. They were also great about communicating exactly when the flowers would be dropped off so they weren't sitting outside that long. I would definitely order from Floral Excellence again!
Always impressed. Amazing job!
I was absolutely thrilled with this arrangement!! I placed my order online, and I had fairly low expectations after being underwhelmed with the results of ordering flowers online in the past. BUT. . .
The service at this shop was exemplary - I recieved personal text messages letting me know when my order would be ready and reminding to show up before they closed that afternoon.
The flowers were gorgeous! Everything looked so perfect, we joked that it barely looked real. I did not pay a premium price for this order, but I absolutely feel that I recieved a premium product!
I give 6 out of 5 stars.
The arrangement was very small for the price and was not a valentine theme in my opinion. Seemed more like a spring bouquet. Flowers started to die 3 days after delivery.
The wife loved them. Need I say more.
Staff was friendly and helpful, and my wife loved the flowers!!
Nathan
The level of creativity is superb! The entire experience from beginning to end was outstanding. As a returning customer I very much appreciate how beautiful and unique the arrangements are. Thank you for your wonderful work!
They hand delivered the next day with no problems which was wonderful!
The flowers are beautiful and bright which was exactly what I wanted.
They're reasonably priced, especially for next day delivery.
Simple. Perfect. Will definitely order from them again! Thank you!!!
Floral Excellence is the best florist I have used in a long time. The only reason I am not giving 5 stars is because the arrangement was lacking the one thing that I thought was most striking in the picture on the website of Color Explosion: the succulent. Or maybe the recipient’s photo that she shared with me just didn’t show it. In every other way it seemed pretty spot-on.
Wonderful, so glad i went with Designer's Choice. Beautiful colors (only saw picture). Thank you so much. Thankful I found a new florist!!!
As pictured. Flowers were fresh and lovely.
The flowers I sent my grandma were beyond what I expected. Absolutely beautiful! I stopped using those online flower companies and decided to just Google local shops and I'm so glad I chose Floral Excellence. Will use them again if I ever need flowers!
The boutonniere was perfect! Well made and beautiful! We love all the floral arrangements we order from you!
Well done Floral Excellence-You have exceeded my expectations once again.
The bouquet delivered was just as beautiful as the picture. The recipient absolutely loved them!
Great service and delivered on time.
I will definitely use your service again.
I needed a last-minute Mother's Day arrangement. Not only did they do a great job, but they texted me to confirm that they were going to be able to fulfill the order (I mentioned that since it was last minute, I hoped they would be able to fulfill my order). With so much radio silence these days from companies, I really appreciated them reaching out.
This is the first time I have used Floral Excellence. I asked for their Mothers Day bouquet (no online photo) trusting that it would be beautiful and arrive on time. They did not disappoint! The floral arrangement was generous and beautiful. I would definitely order from them again.
Beautiful flower arrangement! Very pleased with my purchase!
Great experience using Floral Excellence. My mother received her beautiful multi colored tulip bouquet just in time for Mother's Day. She absolutely loved them! No complaints. Thank you for making this delivery so special❤️
My mom said the Mother's Day bouquet was beautiful. Thank you!
Beautiful arrangement; prompt delivery; and a handwritten note on the card was the cherry on top. Everyone wins!!
It was a beautiful bouquet! This florist always does an awesome job.
Ordered all the way from France for a homie in Chicago and I particularly loved the handwritten note attached.
Well done :)
Had my flowers delivered to a different location after realizing my wife was not at her job location. Flowers were absolutely beautiful and customer service was absolutely patient and loving!
My Aunt loved the flowers and she said that there were some in there that she has never seen before.
My mother in law was thrilled to receive such an exquisite floral arrangement. Thank you for such great service.
I will absolutely be ordering from this shop again. I ordered in the morning and it was delivered in the afternoon! Amazing! The flowers were beautiful and the cost was very reasonable!!
Love the bouquet that Floral Excellence designed for my wife!
They delivered it the same day. Great service. Thank you!
I live in Colorado so when I order flowers I need to to be able to trust that I will be taken good care of and this group always comes through. I have used them several times and they NEVER disappointed me. I highly recommend this florist.
Lou
I was told by the recipient of the flowers that they are beautiful. Thank you!
I order arrangements from Floral Excellence a couple times a year for my family that is local. I live out of state and they always go above and beyond with the order and delivery or pickup. Would highly recommend!
Excellent roses for our 30 anniversary. Super arrangement and quality flowers. Extremely professional help to make the day special including delivery communication right to the door. I would highly recommend Floral Excellence to anyone looking to make a celebration spectacular!
I typically do not write reviews. However, Floral Excellence absolutely knocked it out of the park. It's not often that expectations are exceeded, especially when ordering flowers. My wife absolutely loved the arrangement. 10/10 would recommend.
It was nothing like what I thought I ordered for $100!!!
We sent a this beautiful arrangement of flowers to a client that loss their pet a few days prior. Our client thought it was so special and the colors were just what she needs to comfort her heart. Thank you Floral Excellence!!
ordered on line and the recipient was delighted. it was delivered on time.
i would order from them again
The flower bouquet was absolutely beautiful, and the team at Floral Excellence delivered the bouquet on very short notice to our home when I realized that I could not get to the shop before 5pm when they closed.
The color and quality was amazing and my wife loved the flowers.
Thank you so much for making our anniversary special.
The tea cup floral arrangement was stunning at best. Thanks for the extra efforts in creating this beautiful arrangement.
I had a last minute order for the same day and they came through and it was beautiful. Will use them again for sure!
I think I paid like $170 for rose display. It didn't come close to looking as nice as picture.
The arrangement was beautiful. My wife loved it. The flowers did wilt already and it is Tuesday, two days after Mothers Day. I should have asked how to maintain the bouquet for at least a week.
Still the best florist I know. Highly recommend. Great service and great flowers
Beautiful bouquet as usual! Floral Excellence is consistent and why they are my go to for sending flowers to my Mom.
My mom loved the flowers and the teacup! Thank you so much. ☺️
Love this! Easy to order, delivered right on time and stunning flowers! Would highly recommend!
Floral Excellence always offers a beautifully unique design with their floral arrangements. We enjoy their artful creativity using assorted flowers and accents to create colorful bouquets.
Thank you for making our world a little brighter.
Pete
Overall the flowers were done very well and getting them for afternoon pick up was also very good but I was disappointed when the person helping me was ready to hand me the flowers without a cover on them to protect them from the weather and car ride I had to ask them to be covered. To me this part of customer service was very poor and unfortunately this will probably be my last purchase from Floral Excellence.
Beautiful arrangement, my mom LOVED it! Same day delivery as promised - awesome!
Beautiful and quick delivery.
Thank you for your awesome service. The flowers were just right and brought smiles to those who received.
The flowers were beautiful and delivered as promised. I will be using them again in the future
I have used Floral Excellence several times. Super friendly staff, always beautiful bouquets, and convenient location!!!
The arrangement was as nice—maybe nicer—as the picture provided on the website! Ready when promised and has lasted wonderfully well. Moreover it both surprised and touched my wife’s heart
Great bouquet for Valentine’s Day!
Easy order. Fair prices. Excellent communication. And the most beautiful and freshest arrangements of flowers around. Always a great experience!
The flowers are absolutely gorgeous!! The photo does not do it justice! Delivery was on time for Valentines Day!
Will absolutely do business with them in the future!!!
They are all awesome at floral excellence. I've been a customer for years and never been disappointed. They are great and so nice and helpful!
As always, Floral Excellence came through with a beautiful arrangement. I only order flowers from them because they’re always perfect.
Very beautiful arrangement. The roses are so crisp
My first time ordering a boutique of flowers from this place .I order the blossoming romance boutique for my fiancé birthday.the boutique was upgraded to a premium which added more flowers and liked the pink roses that was added along with red roses and purple flowers was the perfect match with out changing the color too much the boutique was well focus and color coordinated to perfection .really friendly people would recommend to any one
I'm in love with the floral excellence team. They created the most beautiful arrangement for my mom's birthday and I ordered it very last minute! The extra attention to detail and personal delivery was amazing. They will be my go to florists from now on!
Exactly as pictured, flawless. Thank you
The ordering process was simple. Flowers beautiful. Delivery perfect. Highly recommended!
I ordered a bouquet of flowers to be delivered same day to my friend for her birthday. The flowers were beautiful and the staff was very communicative about delivery. Thanks so much!
Beautiful bouquet! It actually looked even better than the photo & they followed my instructions to not include the Halloween theme. It was a great fall bouquet for my Mom's birthday. This will continue to be my go-to florist.
The delivery person took care in making sure they would be delivered carefully. They made a beautiful arrangement with super fresh flowers so that it will last a long time. Lots of artistry went into the arrangement and the receiver was delighted with the flowers. Thank you for helping to make a birthday much better.
Great experience, beautiful flowers
The flower arrangement was beautiful, colorful and perfect harvest season presentation
I opted for the "Designer's Choice" and it was absolutely beautiful. Unique and far different from the other arrangements shown. Nice vibrant colors and fresh flowers!
Beautiful same day delivery.
They did such an amazing job on the flowers I ordered. It turned out better then I had imagined. They were so easy and kind to work with. Will use them for future orders! :)
Your bouquet arrived right on time and is as beautiful as the photos you advertised. They made my best friend cry tears of gratitude. I'll use you again and again!
My friend loved her bday flowers. Thank you!
Flowers were delivered in a timely fashion and were as beautiful as described! Highly recommend!
Artistically done. Thank you for placing a smile on the recipient’s face!
Thank you for an extra effort delivering the flowers as the recipient was not home at the time of the initial delivery.
Excellent customer service. Very responsive and easy to work with!
Thank you. There was nobody home to accept the delivery and the delivery gentleman called concerned about leaving flowers in the heat. He was patient enough to wait for me to call and see who can get there asap. Very kind and thoughtful. Flowers were gorgeous.
They are beautiful! Great customer service too!
Excellent, creative designs that are not just ordinary displays of flowers. Staff is friendly and helpful and willing to do just about anything. They seem to enjoy doing "different".
My cousin who was in the CCU was very happy with the flowers! It brought a smile on his face! Thank you! This means a lot to someone who’s in the hospital in critical care.
Beautiful arrangement and delivered the same day! Thank you!!
They did an excellent job of delivering the flowers on time and in good condition.
The best flower shop ever!!!
I purchased the picture on your website for the purple lover for over $70. What was delivered looked much different. As a small detail that was significant to my wife and I was a white daisy. What we got was a big white hydrangea which was lost on us.. We want to support the business, but would like to purchase the advertised image. All the best in the future.
Tim and Laura Perry
The flowers are beautiful.
Vibrant and creatively arranged.
My wife love them.
We absolutely love the creativity of arrangement and unique flowers found in every Designer’s Choice we’ve ordered. Floral Excellence is our go-to florist and I cannot recommend them highly enough!
Best place to get flower arrangements!
Was delivered in a timely manner to my mother. Beautiful arrangement
Floral Excellence never disappoints . They delivered a beautiful arrangement for my grandparents anniversary.
As always, the flowers and service never disappoint! I receive great feedback from everyone I send the flowers to. They say they are so original and they "last so long."
The flowers were beautiful and the service was perfect.
I am so pleased and very Happy with my purchase! Not only did I get exactly what I ordered I also received EXCELLENT customer service! I received a call to confirm what I was looking for and when they finished designing my arrangement they sent me a text with a picture attached to be sure that is what I was looking for!!
I HIGHLY recommend Floral Excellence!!
Once again, delivered on time. The flowers were beautiful.
flowers were great and the staff very helpful and friendly
Fantastic experience ordering flowers with simple delivery was on time accurate really appreciate your great service
Ordered for delivery for a friend - Arrived after hours so was unable to gift as planned on Monday - when unwrapped the following morning, flowers were dead or completely wilted - box surrounding arrangement was soaking wet - Complete loss and unacceptable to deliver. VERY disappointed and unfortunate - Complete waste of money.
Everything was beautiful!
Beautiful! Thank you for the excellent service and delivering my order on time.
I ordered flowers for my aunt for Valentines day, and they were exquisite. I asked for purple, and they delivered in spades. The florist did a wonderful arrangement and my aunt was tickled pink. The driver, Michael, was so very accommodating. My aunt wasn't home, he waited and called but to no avail. He left me a kind message as to his predicament and the flower shop made every accomadation to deliver the flowers fresh.
I will certainly be ordering flowers from them again.
Thank you!
Remember to tip your florist
Upgraded to premium bouquet and they did an amazing job. She loved it.
On time. Good arrangement. Affordable. Would buy again.
great service and quality
My daughter was blown away. Totally surprised. Really lifted her up. Thanks Breanne, Maria, Eryn and everyone at FE. Bert
I’ve bought from this florist many times. Every time very happy with the arrangements. Happy wife!!!
Most excellent. Beautiful arrangement of a dozen roses arranged with various greens.
My wife liked it and appreciated the aroma of the roses and their length.
Thank you
The team made a beautiful custom arrangement for my mother's birthday! Soft purple with beautiful pops of shimmer that were just stunning - She (and I) loved it. Thank you for helping me make her day from so far away!
You did a great job. Beautiful flowers and a great job of arranging them!
I ordered this bouquet online for my daughter and she loved it! Will be doing business with them in the future.
Flowers were gorgeous and delivered as promised. Thank you!
Absolutely beautiful arrangement! Really helped with a mistake I made on the delivery date because I am not used to ordering online. I would use again!
Very beautiful flower arrangement.
A festive seasonal way to show love.
Thank you for taking good care of my order. The recipient loved her flowers! I used to work for a florist and know how hard you’re working this time of year. Keep up the great work, and stay safe!
Mom was surprised by the size and beauty. Thanks, great job!!!
I appreciated it got there on time but it looked nothing like the photo and very, very, very little. I actually was embarrassed. For paying almost $60.00, we didn't think it was worth it. Then on top of the delivery fee, you asked for a tip. Why isn't that included.
This arrangement was beautiful and smelled like Christmas. thank you for your attention to detail and wonderful customer service!
The recipient stated the arrangement was a basket with no flower as seen in the picture above. I thought I was going to be oblong not round. Please check if recipient received correct item. Thank you.
Beautiful flowers and beautiful service at Floral excellence.
Floral Excellence is my new GO TO for flower gifts. Service is wonderful, the arraignments are always gorgeous and last long. They meet and exceed expectations!
Flowers looked nice and were delivered when I asked
Very seamless order and delivery process! The flowers were delivered on time and communication with the company was awesome!! Would definitely recommend Floral Excellence!!
Roses looked fantastic. Delivery was on time.
The wife was happy.
Thank you so much for creating a beautiful arrangement. My daughter loved it!!!
Beautiful arrangement, delivered promptly! Thank you!
Great customer service! I asked for no contact delivery for flowers for my Mom. Once delivered before they left her driveway they called to make sure she knew the flowers were on the porch! Plus the bouquet was beautiful and absolutely unique!
Arrangement was BEAUTIFUL!!!
Superior service from start to finish! Floral Excellence is the only place I will get fresh flowers from! They always provide the freshest flowers and always in beautiful arrangements. I typically give them a price and let the floral designer do her thing. I have NEVER been disappointed and having been using this florist for several years. This bouquet was for my mom’s 90th birthday when we couldn’t see her because of Covid. Thanks Floral Excellence!
We sent flowers to our Boss for Bosses Day. They turned out beautiful and she was very touched. Thank you!!
I sent flowers to a friend going through a difficult time and needed something to cheer her up. I accomplished it. Thanks!!!
we sent some birthday flowers to one of the grandmoms in the family who lives far away from us. Her entire household said the flower arrangement was "phenomenal" and "striking". The delivery person went above and beyond and called me a few times to make sure the delivery went smoothly. I will definitely use them again!
I ordered this arrangement for my mom’s birthday. Online ordering was quick and simple. My mom was very impressed and loved the flowers! She commented on the unique types of flowers used. The flowers arrived as scheduled and definitely made my mom smile on her special day! I am happy to support small businesses, and would not hesitate to order from this florist in the future.
Nice bouquet and delivery.
Absolutely breathtaking arrangement!!! Also phenomenal customer service
Thank you so much! We loved our plant. I have ordered from here before and they do a good job. I will continue to order for special occasions.
My Fiancee adored this arrangement! Phenomenal job!
Such a lovely arrangement & when I called to check on the delivery the lady who answered was so sweet. Thank you!
I was looking for something elegant and different. The recipient sent me a photo and it was even more beautiful than the pictured! I want one for myself!
very beautiful and fast delivery!
Ordered in the evening, online, a state away. The next day, a beautiful and unique arrangement was delivered. Perfect service, gorgeous work. Thank you.
The receiver of the flowers sent me a photo of what she got, and I was sorely disappointed. Lots of greenery and not close to the number of flowers as pictured.
Wonderful arrangement! My mom was so happy with it. She loves that she will be able to keep and re-pot the green plants that were included. Thank you for the excellent work!
Very beautiful arrangement and very prompt with delivery they added all the extras I asked which was very appreciated
Great custom bouquet of daisies... She loved it!!!
Me encantó que llegara en tiempo y forma, totalmente recomendables, volvería a utilizar sus servicios!!! Gracias!!!!!
Roses were great, she loved them
Ordered same day and they did an amazing job with very quick delivery!!! Will use them every year for birthdays and celebrations.
Perfect experience working with your company. Easy online ordering! We saw the arrangement in photos from the recipient and they were lovely! Also loved the online follow up.
My wife really love the floral bloom. All the different types of flowers and colors and greens made it look awesome.
Very good website which was easy to navigate and order through. Prompt delivery even with very little turn around requested. Beautiful, fresh flowers. She was thrilled and has gotten lots of wonderful compliments. Great job, and I’ll surely use your services again. Thanks!
The bouquet was even more beautiful than I thought it would be and was delivered in perfect condition! Really helped my niece to feel special as she recuperates! Thank you!
This was a mothers day gift for my grandma. She stated the flowers were so beautiful and loved the color. Thanks to Floral Excellence
I ordered the flowers on line and was a little nervous about the "Designer's Choice" option, but the flowers were beautiful and everyone was extremely impressed with the design. Thank you!
The flowers were absolutely beautiful! They were able to quickly deliver the flowers and it was perfect. I will definitely be using this shop again thank you so much!
Absolutely beautiful and my mom loved them. I ordered the Designer’s Choice and it was by far one of the prettiest arrangements I have seen. Definitely a new favorite. My only wish is that the note that I wrote for my mom was typed in the same way it was presented to me when I ordered on the website. Instead it was hand-written. Five stars none the less because the chosen blooms and the arrangement were just so stunning.
I ordered flowers for Mother's Day and they were done quickly, looked great, priced very reasonably and delivered on time. There was also a card that was included. Overall the ordering, processing and delivery made for a very happy mom (and dad)!
They did a great job. The floral arrangement was beautiful. It was delivered on time and my wife loved it.
I will definitely use floral excellence in the future.
I highly recommend them.
The arrangement turned out beautiful! I ordered two days before Mother’s Day and it was delivered the next morning. I will be returning for more flowers in the future. Thank you!
My Mom was thrilled !! She sent me a photo and it exceeded my expectation! It arrive when they said and I believe my purchase was BETTER than the advertised one!!
My mom couldn’t stop talking about how beautiful the arrangement was. I couldn’t see it because she’s in a locked down nursing home as a result of this pandemic. However, my mother says what she thinks, and she was delighted with the bouquet. I’ll definitely order from you again!
I'm sorry but this looked nothing like what I saw online. It was really small, and not as colorful.
The flowers were beautiful & delivered promptly. Ordering was an ease and the delivery person was very pleasant. Thank you!
Very beautiful arrangement. Thank you! I left a review with pictures on Yelp.
According to my mom (I didn’t see the bouquet) the carnations were not fresh upon arrival and were wilted by day two. She loved the overall presentation but felt it wouldn't last another day or so.
I chose "designer's choice" and they turned out way better than I could have imagined!!! Hand delivered big and bright bouquet of flowers for "Nurses Day!" She was very happy!!! I will continue to shop here...I have never been disappointed!
Stunningly beautiful flowers, excellent service and wonderful communication. I highly recommend Floral Excellence!
Beautiful arrangement, prompt delivery.
Super fresh flowers. Thanks!
Love the Bouquet excellent job. My friend love the flowers. Will definitely ordering from you again
Thank you
Vanessa
Great floral spread! Quick and friendly delivery. This is a great shop for all your flower needs!
Experience was beyond excellent I’ve ordered flowers plenty of times all of them deserve a five star!
The bouquet was even more beautiful than expected. Delivered the same day I ordered. Made my friends birthday even sweeter!
Floral Excellence, thank you so much for delivering stunning flowers once again! I love knowing the heart that goes into each bouquet and I absolutely love this one. The flowers are so lovely. They cheer me up everytime I am near them. Thank you!
Easy to place an order. Same day delivery! Flowers were beautiful. Thank you!
Beautiful arrangement, timely delivery, reasonable price, and super easy online ordering! Thank you! My Godmother was surprised and pleased!
I wanted to get my husband a small to medium size peace lily for Valentine's Day. The max is usually 18" high. The pot in the pic looked nice , so I ordered it. What I got was a 4 foot high, three inch circumference, monster plant. I was wrapped in a green foil, not red, not pink, GREEN piece of foil covering and old black dirty used pot. There wasn't even a ribbon on it. I ordered an artificial rose for 3.50 to dress up the plant a bit. I got a.25 pen with a cloth rose, which was taped to one of the leaves! Now I have a huge peace lily bush with no place to put it. When I looked it up I learned this variety can grow to 6 FEET TALL! It looked like something left over from Christmas that didn't sell, so guess who I it. I will never order from you again!
I truly couldn’t be happier with the arrangement!!!
Much smaller than the picture on internet but good quality
Arrangement was amazing! The website was very easy to use and my wife loved the arrangement!
Arrangement was beautiful, she loved it.
Was amazing she loved it was her first time ever getting roses she fell in love with it went out of there way to deliver early and the customer service was great have me updates on delivery will definitely be ordering again soon
Order this products that showed that is not what I got buyer beware read the fine print I got all organic stuff nothing like the picture
Flowers and service were both great, definitely ordering from here again!
This arrangement was beyond expectations! It was for my husband's birthday and I must say he got a little misty. I originally thought the leaves on the vase were painted on but when I looked closer I realized that the clear vase was lined with real, beautiful leaves. I would shop here any time for any occasion! Thank you!
They did great. Placed an order late night and the flowers were delivered next morning almost instantly after they opened. Will use again
Delivery was on time and the arrangement was gorgous
My daughter-in-love was so thrilled with the arrangement, and I only gave the barest of descriptions on what I wanted. Floral Excellence did a wonderful job!
Flowers were beautiful she loved them
Thank you, great job
I ordered the flowers online when their office was closed and they took care of it the next day for me. My ninety-year-old mother was supposed to be returning home from the hospital but had to go back into surgery so I had to change the delivery address to her room at the hospital. They did this without any question and delivered it as promised with a beautiful arrangement thank you so much
The recipient sent me a pic of what she received....and it looked A LOT less elaborate than the FTD photo indicates. I know they can't be exact, but I was disappointed....
They looked beautiful and were delivered with less than 24 hour notice. Fine job!!
Flowers were beautiful, they were delivered on time
Thank you
Floral Excellence does great work! The customer service is awesome!
My Aunt was very pleased with the arrangement.
Ordered day before mother’s day delivered next morning, fantastic service.
Highly recommend this florist.
Excellent, great customer service!
Thank you!
Very happy with the flowers an delivery service
Delivered day requested, flowers where beautiful, she loved them
Flowers were beautiful and she loved them.
Delivered when promised.
Would not hesitate to order from you again.
Would highly recommend.
We use Floral Excellence anytime we order flowers, locally or out of state. They never disappoint, they always put together beautiful arrangements and deliver when they say they will.
Awesome people to work with! We recommend them wholeheartedly!
The flowers arrived just after 5pm on the day of delivery, almost delaying our plans for my mother’s Birthday dinner. While she appreciates that she can enjoy them longer, none of the blooms of the lilies were open- not one- so we were quite underwhelmed when the flowers arrived. It would have been nice to include some open blooms in the arrangement like in the picture. It looks so blah- but my mom likes the vase. No blooming baby’s breath either. I honestly don’t know if I will try this florist again.
I absolutely loved using this service. I wanted to send my parents some flowers for their anniversary last minute and not only were the flowers beautiful but my mother loved the packing they came in! I ordered them the night before and they arrived the next morning! Also my mother said they smelled a lot better than normal flowers. I don’t know if it’s an essential oil or any added perfume but my mother loved it. She loved everything so much she asked my dad to start getting flowers from here.
I am very happy with my experience. Floral Excellence blessed me and my family immensely! Thank you!
Looked great :) timely delivery
The flowers were beautiful and delivered when I requested so that they didn’t have to be left in the cold. Thanks so much! Will definitely recommend this place.
I contacted Floral Excellence for a birthday bouquet, and they created a breathtaking arrangement! Highly recommend their services!
I ordered 4 days in advance for florwers to be delivers to my boyfriends parents for a party they were having. The areangement was delivered WITHOUT THE FLOWERS. it was only leaves. I had to call the florist and tell them that the arrangement was wrong. They they told me they would pick up the flowers and deliver the correct ones but NEVER DELIVERED THEM!!!! I am so upset and will never use floral excellence again!! Horrible!!!
I did not find any difference between the photo that Standar shows compared to the supposed premium that I bought them.
they also delivered it very late and I had requested a morning schedule
Beautiful flower arrangements
The flowers were AMAZING!! The florist went above and beyond what was expected and even put additional effort into make the bunch have a more “fall” feel to it. My fiancé loved her flowers and I will always order from here!
I loved working with Floral Excellence. I love the variety of flowers they offer. They're not only beautiful, but unique and different than your average floral shop. They delivered on time and more importantly my friend LOVED THEM! They made her day which is what I wanted.
The main reason I ordered the Boldly Beautiful bouquet was for the exotic flower which stood out in the center. The actual bouquet that was delivered contained roses and carnations, no exotic flower, and looks nothing like this bouquet. Very disappointed as there is nothing special about the bouquet and I dom't feel it was worth the money.
This was the first time I used Floral Excellence for a Mother's Day delivery. It was great to be able to have an option for a Sunday delivery. The flowers arrived and my mom said they were beautiful and smelled great. In the past, I've used other online floral services and I've not had the rave reviews that I had using Floral Excellence. I would recommend them and use them again.
Happy with service. Beautiful flowers, my mother in law loved them!
Thank You!
I was HIGHLY disappointed by this business two years in a row. Last Mother’s Day, my mom’s flowers were delievered two days late and completely wilted. Thinking I would try to avoid that disaster this year, I ordered the flowers to be delievered before Mother’s Day. The delievery date has come and gone with no flowers being delievered (dispite receiving an email saying they were).
Yes, this is my own idiot fault for not double checking that I wasn’t ordering from the same business that failed so miserably last year. But learn from my mistakes and save yourself the hassle....order flowers elsewhere!
Beautiful flowers, great service and value! Multiple orders have exceeded expectations.
The flowers were beautiful! Thank you!
The flower arrangement Ithat was ordered looked just like the picture. Good quality flowers.
The flowers were beautiful and the arrangement was elegant; and they were delivered on time. I will certainly order from Floral Excellence again!
Another Valentine's Day success! Thanks, Floral Excellence!
Floral arrangement was beautiful, smelled great and my wife loved it!! Definitely will order from them again!
I have placed two orders with this florist, the first order was delivered 10 days before the requested delivery date and the second order wasn't delivered until 7:30pm on the requested delivery date, which was the recipients birthday. The product has been good quality, but the service has not been a good experience. I would recommend confirming delivery if you have a specific delivery date for your order, however getting a hold of anyone at the business was also very difficult.
I'm not sure who will get this review, but I am not getting any response back regarding my refund request on flowers this florist did not provide. I will soon be also posting very negative review on Yelp. I will never do business with this florist.
My sister never received her delivery yesterday in her birthday as scheduled.
I heard your flower arrangements were beautiful, so I was very excited. However my friend did not receive the flowers on September 5th as ordered. I was surprised that I did not get a thank you call from her, so I called her. She told me she did not receive any flowers. I called your store and was told that no one was home that day so they were not delivered. That is it. I was supposed to get a call back from your store explaining to me what happened and I never did. My friend told me they were delivered yesterday September 7th. She told me they were pretty. I do not think this is a good way to do business. If I would not have called to inquire what happened to my order would they just have never been delivered? Not a good experience
Beautiful flowers. My sister was delighted and so was I with the photo that she sent of the arrangement.
My mother lives in Elgin, I live in Utah, I contacted the seller to inform her of the wrong address I put in. She physically took the address down assured me that they would be delivered to the right place on the following day. Never delivered and did not return my phone calls. Pretty much wasted my money with no correction.
The flowers I received did not look anything like the flowers I ordered. Paid to much for boring looking flowers.
Living out of town makes it difficult to express how much someone means to you or how grateful you are for their generous hearts, yet Floral Excellence has made expressing our love and gratitude easy & beautiful time and time again. We trust them so we always choose "Designer's Choice" when ordering, this has given our friends and family to most gorgeous, fresh, & unique flower arrangements.
Floral Excellence has proven that they are not only professional, but talented, honest, and kind. They are our go to florist.
I am very satisfied with my purchase! This is the first time I've used your Florist, and I think it was well worth it. From customer service, to ease of ordering online, to the floral product freshness, to the above and beyond delivery service to my Mom on Mother's Day! I intend to make this my go to florist for deliveries in the Elgin area. Great work!
I was very pleased. Your Email communication is great. My friend said the flowers were beautiful and smelled great. I would order again.
Great. She shared the flower arrangement was unique and very beautiful.
My Mom loved her flowers. They looked even better in person! I will definately keep using
Bloomnation.
These flowers were for my grand daughters 18th birthday. The bouquet that I upgraded by paying more for was sparse with bare spots, the vase was a jar type and a completely different color, a sort of purple and different shape the ribbon was non existent. She got a piece of pink fabric that had come undone and was in a wad in the bottom of the paper.
However, she was very happy that we sent them and thanked us by sending a picture.
I won't be ordering from your place again.
For the price , this was too small with old flowers falling apart, i thought it was a waste of money, defenetly would NOT buy from here again.
Exelente servicio y calidad
Absolutely lovely! The flowers were fresh and the roses were huge. My mom received it and said people at work were jealous. Also I gave special request instructions and they were respected perfectly.
Cute and great price for the size.