160 Reviews
Very sorry to say that these flowers were not delivered. Mother’s Day ruined. Not sure what happened. I’ve ordered from Flagler for some years now and this is a first.
Very disappointed.
I actually was not happy with the arrangement that was delivered. There was a higher expectation based on the price. The image was nothing like what was delivered including the vessel the arrangement came in. Very underwhelming to say the least !
I live in Oklahoma and I needed to send my Mother in Law flowers for Mother's Day so I researched the closest flower shop closest to her home. It was super easy to place my order and the flowers arrived quickly and from the tears in my Mother in Law's eyes the flowers must have been as beautiful in person as they were in the picture. She did send a pic and yes they were just like the picture and absolutely beautiful. I'm happy I chose this flower shop and I will most likely use y'all in the future. Thank you for making my Mother in Law happy!
After two days the flowers began to die by the third day several had died including the roses. We will be calling today to see what you can do.
Very Lovely arrangement and it keeps blooming days after. Very pretty. I would order again.
The arrangement was beautiful and elegant Thank you so much
What was delivered looks Nothing like The picture shown here. Same flowers but a lot less. For nearly $200, it is a ripoff. I will Not use Flagler Floral again.
There is always an extra effort put in and such caring customer service. I really appreciate the attention to detail and beautiful, fresh arrangements always delivered on time!
The arrangement was fine but not even close to the volume and quality of the arrangement pictured on the website. Understanding that substitutions are sometimes needed, it was a very different arrangement and the flowers were definitely not of equal or higher value. I was really disappointed to see what that were delivered and will not be ordering again.
Nice bouquet however the delivery charge seems a little high since we live right across the street in Andros isles. I don’t see an option to pick up the flowers when ordering on line
Excellent service. I sent flowers to my mother from Spain. Everything was on time and perfect.
Thank you very much
My girlfriend loved them. they were delivered on time and looked great. I highly recommend Flagler Floral Co. xoxoxo
Pathetic arrangement showed up to my wife's office for our anniversary today. "Upgraded" to the highest level of this arrangement at $140 and it wasn’t even close to what was pictured. Added Ferrero Rocher chocolates to the order (her favorite) and spicy red chili chocolates arrived. Tipped $30 when placing the order bringing it to $215. Sent an email directly from the link provided and it was returned as an invalid email address. Called non-stop from 2PM EST to 3PM with no answer on all 5 extensions (even tried the one to inquire about franchise opportunities). Impossible to reach anyone. Worst experience ever. This probably won't make it to the web page, but hopefully gets someone's attention.
I was very disappointed when my Mother sent a pic of the orchid I spent $220 in total. I then went to her house and confirmed it was not worth what I paid. The Orchid arrangement was supposed to be upgraded to Deluxe for $169, but not even close to what this picture looked like and this picture is their standard before deluxe or premium upgrade. Please, take your time to read the reviews.
It really was very pretty so we were well pleased when we saw it.
The receiver was so happy. They were absolutely amazing.
The flowers were spectacular! I’m very pleased with the quality!
Beautiful arrangement! Delivery was on time.
Easy to order.. exactly like the picture and they are beautiful.. highly recommend this florist..
I sent a dozen Roses to my daughter for Valentine’s Day,
Arrived on time, flowers were fresh and nicely presented. Not the best price but best quality.
It was worth it.
So I was told that the flowers would be delivered before 4:00 pm at 3:56 I called and said no one delivered woman said please hold then got back on the phone and said they are 4 minutes away so I asked for her to stay at work till 4:10 she stayed until 4:18 then left the flowers came at 4:22 so she thought no flowers ruined my whole evening ruined a dinner and the rest of the evening I called this place for 3 days they never answered the phone and still haven't. Stay away if you want to stay happy.
A total disaster !!! The bouquet delivered was far from the one promoted on the picture. As a whole, the outcome was the contrary of the one expected. I won't order again flowers through your shop and even avoid the city of Palm Beach !
Got these for valentines day. They are super pretty and fresh and they smell amazing! Love all the different flowers and everything works so well together :)
alicia sue an vincent all lied to me request a restitution of some money to be refuned to me and an apologige was DELIVERED BY OVANNY AT 2:28 pm THIS WAS ALL LIES ABOUT THE DELIVERY OVANNY DID NOT GET TO YOU UNTIL NOON NEEDED GAS TOO VERY BAD PROFESSIONA BUSINESS WILL NEVER USE YOUR VOMPANY AGAIN MR T.LEFT MESSAGE NO CALL BACK RUDE ON PHONE
I was a little disappointed with the arrangement-it included carnations and cheaper flowers not featured in the online listing.
The flowers are lovely, my wife enjoys them. Kudo's for honoring my 'no lilies' request.
I was disappointed that 'in store pick-up' was not an option (where it has been before) and reluctantly chose delivery on the day before Valentines Day. When they didn't arrive by 5:30 pm, I called and was told the driver had a couple deliveries before ours. They were obviously busy for the holiday. However, the flowers did not arrive until nearly 8pm, disrupting our evening plans, which was less than ideal. For my next order, I will again try to pick up, or try to specify a delivery time.
I ordered the upgrade or an additional $20. What was delivered was the $169.00 standard . No other flowers in arrangement
Beautiful arrangement and quick delivery service! That’s why I’m a repeat customer!
Thank you so much!
Julie
Absolutely amazing as always! Peace of mind knowing i get much more than what i paid for ! A+++
was a same day delivery & she loved the bouquet!
The flowers were beautiful and the service I got over the phone when there was a "glitch" was friendly and helpful and made me a loyal customer from here on in!
We heard from the recipient the rose arrangement is so beautiful!! Thank you!!
The reason I picked these was because of the white green combo. It came in a white vase and it looked cheap. Not happy. Would have appreciated a call to at least ask.
The flowers arrived just as beautiful as the picture. The recipient absolutely loved them! Thank you for the excellent service. Highly recommend!
My sister in law loved it but not what we ordered
Like the photo above
Flagler Floral always does an amazing job! The flowers are beautiful every time. Special thank you to Vincent and Rose for ensuring the flowers were delivered to the family. You guys are an excellent company and always exceed my expectations.
Delivered as promised! Easy to order and beautiful arrangement.
I needed to say 'thank you' to someone who helped me with a project and these were exactly what I needed!
I live on the other side of the state in Seminole, Florida, so it was terrific to be able to trust that I could have them delivered.
Thanks for a wonderful experience!
The flowers were left at my family's doorstep. I wish someone had called ahead to either ensure someone was home, or not left them in the heat and light. My sister in law sent a picture, and the roses were already fully open. This was disappointing to me. They should have been large tight blooms that would open over several days of enjoyment.
Same day delivery and they made it happen on time. Great service and the flowers are beautiful!!!
The flower's are beautiful.. and, it was delivered in the same day. Thank you
It was a Beautiful Birthday arrangement !
I needed flowers delivered on short notice, on a weekend no less. Flagler Floral came through with early morning, next day delivery.
Very disappointed with the bouquet I ordered for Mother's Day. I had specifically chosen a blush tones bouquet for my mother - full of hydrangea, blush roses and sweet pea, and instead I received cheap fill in flowers (baby's breath, etc) and hot pink roses). The bouquet looked cheap, the opposite of what I was going for, and I also paid extra for a deluxe size and it wasn't any larger than the default size shown on the website.
In all honesty, I feel like I got scammed. If your business ran out of what was supposed to be deliver, call the client first before trying to deliver a different product. The product that I ordered was not what my wife received on Mother’s Day. Your online pictures and description doesn’t fit the actual product that was delivered. She received this tiny bouquet of flower in this tiny ridiculous looking pot. Also, within the package was suppose to be a box of chocolate but she didn’t get that either and the ballon had the wrong description for the event. For $160, I could have gone to Publix or Whole Foods and get so much more better looking flowers and pot for that kind of money. Terrible and will not use this place again.
Mom loved her flowers and the vase was extra special. Delivered on time and perfect like the picture on the website. Thanks.
I called twice or maybe thrice on two different days and even wrote an instruction to request to use purple ribbon for the corsage but they didn’t use a purple ribbon. Really funny because I thought the person on the line understood… oh well it is what it is…
First time buyer, I opted for premium since I wasn't sure how large the differences were between the levels and wanted the most impressive version of the bouquet available. Honestly, I am very pleased with the result. The bouquet looks spectacular and the person I bought it for was over the moon about it. I don't buy a lot of flower delivery but I know who I would recommend locally in the West Palm Beach area now.
Easy to order, good customer service
First time using this company and I am very impressed with the product and punctuality of delivery. Will definitely be a repeat customer!
Easy online ordering, clear billing and flowers were as shown, fresh and beautiful when delivered!!
Flowers were delivered perfectly and they were beautiful! Card size was great as well. Definitely using this company again.
The flowers were beautiful and my daughter loved them. However, I noticed it was missing the succulent. My daughter said she liked it without. But the point of getting the succulent was to plant it after the flowers died.
Would still do business with Flagler. Their choices are awesome, Delivery is on time and quality of flowers and vases are excellent.
Was arrived in a timely manner & came as expected! I am very pleased and will be using their flower delivery service again!
Flowers were beautiful and just as pictured. Delivery was prompt. I would highly recommend this florist.
Quick, easy order and delivery. She loved them, thank you!
The arrangement was for a milestone birthday. It was received with delight & from the picture I received it looked stunning. Thank you for coming through once again!
The bouquet was beautiful and exceeded my expectations. It was for my aunt’s 94 birthday and she was delighted to receive
it. The flowers were delivered when I requested and without any problems.
I do not live in Florida, so I ordered online and everything was exactly as I requested.
From the moment I got to the website I was impressed.
Flowers were beautiful as always. Excellent product and customer service from Flagler. They are my go to flower shop in Palm Beach and St.Lucie. I’m always happy with their lovely bouquets and delivery team. Thank you very much. :)
While I only saw a picture I was told they are absolutely gorgeous!!! Delivered on time and I was notified with picture of the delivery.
Great job!!! Thank you!
The Valentine’s Day flowers that I ordered on the website were completely different from what I received. When the flowers arrived, I noticed multiple roaches coming out of the packaging. Since I paid over $200 for this gift, I called the number provided multiple times to see if there was any way I could get another bouquet but they did not answer any of my 10+ calls or the voicemail I had left. I would strongly recommend looking elsewhere for any flowers or gifts.
While I was happy that a dozen roses came, the note with it did not and it was an incorrect filling of my order, the order was a deluxe two dozen roses order PLUS chocolates. As I wrote only a dozen roses came without that second dozen or the chocolates. I both called and left a message with my number and emailed, as well, and have heard nothing back. Not just disappointing but very frustrating at the lack of accountability.
This was my second order, and as usual the flowers were beautiful and lasted a long time. Even the balloon stays floating for weeks! The vases are good quality as well. My only gripe was that this time the balloon maybe was not fully tight and flew away when my partner left her office with the flowers :(. However I highly recommend these guys and will continue ordering in the future!
Flowers are beautiful, delivered timely, helpful with questions on the phone. Wife is very happy. My new 'go-to' florist in West Palm. Thank you Flagler!
Thank you for actually reading my notes and accommodating my request as best as you could. They were PERFECT!
Thank you for your prompt and good service.
Beautiful arrangement and arrived as scheduled!
Gorgeous Flowers. I love Flagler Floral.
The bouquet was beautiful and delivered on time.
I didn’t feel that the bouquet received was representative of the one on the website
Sometimes there are moments where a simple jesters of kindness in the form of flowers changes a life. Flagler floral may not have known the impact, but they were absolutely instrumental in making a difference. Sometimes it’s not just a flower, it’s kindness, generosity, and professional staff that makes these little moments happen.
They arrivedfor my daughter and she was so surprised and happy they were so beautiful! I’ll definitely use this florist again!
Beautiful flowers and excellent customer service
Delivery was on time and my cousin stated it was beautiful! Thank you
The flowers looked nothing like this. They received only red roses in a small square vase. Why bother having you pick something out when you are going to downgrade and charge you full price. Never again!
The arrangement was not at all like the photo of what it should have looked like. I was extremely disappointed and frankly embarrassed by what was delivered.
For $127 is really disappointing the size of what my daughter got
Lovely flowers and punctual delivery
Only issue I had is even after a fairly significant tip the delivery driver friggen called the recipient when he was on the way and ruined the surprise a bit. Said flowers on the way. I will never tip in advance again. Flowers themselves were great.
SHE DIDNT RECEIVE ANYTHING? Can you please get in touch with me?
Beautiful flowers at the last minute!
Having to trust someone to provide a good product when you can’t see it is hard sometimes! Flagler Floral went way beyond my expectations! I would recommend them highly. The arrangement looks absolutely stunning & the recipient was thrilled! Thank you!!!!!
Thank you for the lovely arrangement. It was just perfect for the occasion.
Amazing florals and great communication!
My wife loved the bouquet your store made. Will definitely be using you guys in the future.
My wife was very happy with her birthday flowers. I was happy with price and promptness of delivery. Thanks again, Gary Teeter
The flowers are very pretty. But I was upset to learn that the flowers I sent to Janika, had my very private note open for all to see at the front desk of her apt building. She was angry that her personal life was on display. When I had not received any reply from her, I was a bit distressed that something had gone wrong between us. I had always assumed my notes that accompanied the flowers I’ve sent her, that are often an expression of intimate feelings, were in an enclosed envelope or concealed in wrapping paper. Your company should be more sensitive to your clients’ privacy.
I didn’t get the flowers that where shown in the picture
At age of 55 I’ve ordered flowers pretty frequent in my life from all over to be delivered for whatever occasion. This time so happened to be a sympathy bouquet they were beautiful, never have I ever ordered flowers that really filled the actual picture of what I’ve purchased. Usually they’re much smaller or not even the same color that I ordered but this time they were just perfect. Thank you
Thank you for the promptness, friendly staff and quality flowers. My wife really loved the arrangement. Thanks again, Gary Teeter
Beautiful arrangement, color and bloom stages!
My friend loved her arrangement for her birthday and the same day Delivery was so fast!! Thank you!!
Well where to start. I wanted to cheer up someone because they were having a bad week. I ordered flowers for her and requested the florist call before delivering to make sure she was home because she had some errands to run. Florist never called to verify and left the flowers on her door step at 10:48am. She didn’t get home till 3:15 in the afternoon and half the flower had died from being in 90 degree heat for almost 5 hrs. I emailed shop about the issue because they close at 3:00pm. Still haven’t reached out to me about correcting the problem. Not only did they not follow directions but couldn’t even return my email….
It was pretty but I was disappointed bc it wasn’t exactly what I had ordered and I paid for the higher package and I didn’t see a difference.
Easy to order and very good communication about the delivery.
I upgraded to deluxe but it looked like the standard size. Small for the money, not the best value.
Beautiful and full arrangement. I paired with balloon arrangement. Together, they were huge and stunning! My daughter loved it!
Very nice! My daughter loved them!
Beautiful and on time delivery.
So simple to place the order. Really appreciated the way I was kept informed about the delivery. They even sent a picture of what I sent!
Beautiful arrangement, thank you!
Loved it especially the same day delivery she loved them thank you!!!!
These were TINY and absolutely over priced. Also the note I added for the delivery person said "please text or call when u leave outside so I can tell the recipient to bring them inside" and I never got a text. The reason being, they have a gate far from their front door and that is where the flowers would have to be left and so I needed to get notification that they arrived to get the recipients to get them out of the sun ASAP. no text or call was made... no notification of any sort was made. Luckily the flowers didnt die... I'll go with 1800flowers next time at this point to be honest. I didnt see a difference.
Looks nothing like the picture and the owner did absolutely nothing to help even though I offered to pay more super unprofessional
delivered on time ,good quality
and efficient as always
lord Stevens
The designer’s choice bouquet was very nice and promptly delivered.
The srrangemeents have always been very nice. I've gotten so many compliments. This one was not u to their usual standards. It did not look as ull as the picture and looked disheveled.
The person who received it sent me a photo and it looked so lovely!! I ordered it at 1030am for same day delivery and they got them by 130pm. So they were super quick!
Delivered on time and the flowers were beautiful.
Easy online ordering. Arrangement was beautiful!
I am from Germany and wanted to surprise my friend in Florida with a bunch of flowers since she helped me with my lovesick since several weeks ... just to say "Thank you"!
To make an order and to search for the proper flowers was very easy, and it was a great service when the flowers have been delivered I received an email with the information and with a photo - awesome!
My friend was very happy about my surprise, and the flowers are wonderful and fresh!
Next time - I hope not because of lovesick -, I will use this flower shop again - it's absolutely to recommend!
I chose Designers Choice thinking it would have flowers that were in season and available at the time but all that was in the arrangement was 6red roses and yellow daisy’s I believe. Just thought there would be more of a variety of flowers since it’s Spring. When I saw the pic was disappointed especially considering the amount I paid.
Thank you guys !. My Wife love the flowers and I totally recommend it, good service
very efficient ,short notice but delivered
good stems
Excellent service. Will use again.
Sent same day,delivered on time a beautiful arrangement.Made mom happy Thank you,will order again.
Flowers were great but forget about requested delivery time. I asked for first thing in the morning no earlier than 7:30 and absolutely no later than 3pm when she leaves work.. delivered right before she left @ 2:45...disappointed. Also had to call 7 times to get someone to answer when inquiring about the delivery time.
The staff was very helpful and friendly when I picked up the bouquet for my wife. My wife love the arrangement and was very happy to see the personal note. I thought the vase would be the same as the picture but no issue or concern. I will definitely use Flagler Floral service again.
This company is horrible! I spent 300+ on flowers and they sent yellow roses when i ordered red for V Day . I was thinking, not a big deal, I'm sure someone made a mistake but after 3 days no one will return my call or return an email ....but they will send me a review ffs. My time is valuable also i don't have time to chase you, deal with my Credit card company.
I received a beautiful bouquet of light pink roses that were so fresh and lovely. It’s great to do business with Flagler Flowers.
The flowers were lovely and the delivery was done perfectly!
Excellent service and flowers
Great customer service, nice bouquet and fast delivery.
Beautiful and just as pictured. Notification of delivery. Out of state order and appreciated the online ordering.
Great job, Beautiful piece.
Timely delivery.
Thanks.
Excellent service and the flowers were perfect!
Even if I live in Quebec now, it's good to know that I can count on you when I need to send flowers. My friends liked your bouquet very much and as the first time, they sent me a picture and your bouquet was really beautiful. Thank you very much! Greetings from Quebec! Vielen Dank! Ich Schätze Ihre gute Arbeit! Glückwunsch!
Benoit Desmarteaux
The roses you sent are so pretty but I wanted the soft pink roses shown in the photo.
Didn’t receive what was pictured at all.
Very easy to order on line. Delivered on time and arrangement was beautiful. And even sent a photo after it was delivered. I wouldn’t hesitate to use again!
Great communication - lovely product. Delivered on time - would use again.
Awful experience ! Never got the flowers and every time I tried to call no one answered. It was my mom’s Birthday so this was a big deal to bot have the flowers ever show up.
Did not look at all like what I ordered.
This arrangement was not delivered at all - ordered two different arrangements.
Must have been the last stop for delivery on Christmas Eve and got the last (and incorrect) arrangement on the delivery truck
I sent this bouquet to my sister after finding out that she can’t make it to Christmas this year. She said the flowers are the most beautiful flowers that have ever been sent to her!
Fresh, beautiful, and a big hit!
The arrangement came late but it was worth the wait. Flowers were beautiful-roses were gilded and the quality of the arrangement well made up for the late delivery.
Did not deliver. The staff can receive deliveries.
My friends found the flowers very nice! Thanks a lot!
The recipient who received this arrangement said they were gorgeous. Thank u for making there Christmas a little special. The only complaint I have is they were left outside and they did not know they were there. I think when the delivery was made the door bell should have been rung so they would have known they were there.
Very good service with premium flowers
Flowers were beautiful. Ordering from out of state was easy and safe.
I ordered this lovely arrangement,
but did not receive it.
Did got an arrangement I did not like. Have called and emailed re the mistake, but got no response.
Will never use this florist again.
Always the best arrangement wonderful people n caring.
Beautiful arrangement and delivery on time!!
An Exquisite arrangement of fresh flowers. The flowers are expensive for the florist and they must pass the cost on to their customers. Felt that there was excellent value in the purchase. I am and will continue to be a valued customer. This is my exclusive florist in the Palm Beach area.
Ray
Newport,RI
Both the recipient and myself were most impressed with the Exquisite arrangement. This is the fifth time that I have used Palm Beach florist. Always performed Beyond expectations thank you creativity beautiful fresh flowers and promptness with your delivery is a mark of Excellence.
Many thanks,Ray
Ray