195 Reviews
I ordered from NYC, my daughter picked up the flowers. She said the bouquet was gorgeous and that the staff was super friendly and professional. Thank you so much.
El pedido online fue sumamente rápido y sencillo, y el envío y la entrega puntual y profesional. Las flores por supuesto, quedaron hermosas. Definitivamente los continuaré utilizando. Mil gracias!
The online ordering was extremely quick and easy, and the shipping and delivery was on time and professional. The flowers were of course beautiful. I will definitely continue to use you. Thank you so much!
The arrangement exceeded expectations and was delivered promptly with no issues. Ordered online from Florida and the entire experience was perfect. Will be my go-to in the future.
I only order flowers from your shop!!! My daughter said they were beautiful. Thank you for always making my experiences the best they can be!!
JMC Pittsburgh, PA
Beautiful arrangement. My wife was extremely happy.
I ordered flowers online from Chicago and the people at Fioridella went above and beyond my expectations. The flowers were delivered to the hotel and through coordination with the hotel staff, the flowers were in the room when my daughter returned to the hotel. She was totally surprised for her birthday. I recommend them without question.
Todo quedo muy bonito y la entrega a tiempo.
The flowers looked magnificent in person and arrived just in time. Would absolutely order from here again.
I don’t normally leave reviews but this is worth it! This made my mom’s day! I live in Australia and I was able to buy these flowers for my mom’s birthday and get them delivered to her on her special day in Puerto Rico. You have no idea how difficult it is to find a flower delivery in Puerto Rico that has a good website, easy service AND has nice looking flower arrangements. There are such ugly arrangements everywhere! Fioridella was the only place that ticked all the boxes! I will be ordering from here again whenever I want to send flowers to my loved ones in Puerto Rico. Highly recommend!!
It wasn’t delivered
----
Florist's Response:
Hello John,
I'm so sorry for what happened. We delivered your flowers the next day. Kind regards
Hice la orden online y todo fue flawless. El arreglo precioso❤️
This is the only place to order flowers in Puerto Rico. Their arrangements are beautiful. The delivery is outstanding. I live in Pittsburgh. I am so happy that I found them. Thank you again and again.
Gorgeous, gorgeous bouquet! Carefully handwritten note, simple check out process, excellent service. Such loving care put into all aspects. 10/10 will use again!!
Bellas flores, entregadas a tiempo!
Muy recomendable!
The ordering was easy and service was fine but I got sent a picture of the flowers I paid $200 for and they do not look like the picture. If you pick out a certain bundle of flowers it should look closer to the picture. The picture looked so professional and elegant, the in person set looked like an cheaper version with some random chunk of the flowers at top. It looked an amateur tried to copy a professional arrangement. I expect if someone pays $200 for the flowers that it looks pretty similar to the arrangement with all the same variation of flowers.
Everything was fine.
The flowers were very much appreciated.
Thanks
Realmente el arreglo NO parece mucho a lo que vi en su anuncio.
Beautiful arrangement! I ordered from Canada and there was absolutely no problems! I will definitely use again! Great job!
Beautiful. They left a surprise candle as a gift!
You failed. Did not deliver the flowers. Your phone service is inefficient, took me 3 days for someone to answer the call. Your email service, as well, did not respond nor replied. This was the main gift for my wife for Mother’s Day, and of course did not received her bouquet.
I and my Mother were both very pleased.
The arrangement was beautiful. I will definitely use Bloom Nation in the future.
Thank YOU for making my mother's Mother's Day a happy one.
Kind Regards,
Maria Ramos.
Above and beyond. My mother was so happy and excited. Thank you Fioridella. Definitely will be back
Terrible delivery from a delivery service called Dame Un Bite. The driver called several times and was very rude. In addition we did not receive the candle we ordered with the floral bouquet.
Muy lindas!!! Me encantó poder ordenar online.
Ordered my best friend a birthday bouquet at 8:30AM Chicago, IL and she received a BEAUTIFUL bouquet by 11AM. It was totally unique and totally worth it.
Quick easy check out process to place the order. They reached out to me directly when making the arrangement to see if I liked the flowers and colors they picked given they didn’t have the exact flowers that were on the item/image I chose from the website. I appreciated the effort to ask me first before delivering the flowers. The delivery was made promptly on the day that I chose. Highly recommend Fioridella.
Beautiful quality and fast delivery
Gracias, es un placer ser su cliente
Beautiful flowers and presentation - Great service is their staple!!!
Honestamente no!! Ordene un arreglo para mi hija y le llego otro diferente al seleccionado. Las rosas estaban un poco quemadas, no me gusto para nada. Llame para notificarlo y hasta hoy no me han llamado. Primera y ultima vez que los utilizo.
Las flores nunca llegaron!!!
The flowers delivered were better than the ordered. Thanks!
Second time buying from this establishment, the first time was absolutely perfect. Unfortunately, this time the flowers were nothing like the picture
Excelente servicio, recomendado al 100%. Ordené el 13 de febrero para hacer la entrega al día siguiente, 14 de febrero; día del amor, de mas está decir lo difícil que se vuelve conseguir entrega con tan poco tiempo. Resulta que le entregaron a mi esposa en San Juan el 14 de febrero a las 9:00am unas flores maravillosas y con tremenda presencia. Ordené desde Pensacol, Florida, mi esposa está en San Juan en la finales de la universidad, encima de esto vive en un 3plex que ni buzón tiene, la llamaron y la localizaron y entregaron sus flores. Mas que complacido, un placer consumir de pequeños negocios; les deseo todo el éxito posible. Muchas gracias!
Your delivery person sucked the person that it was delivered to had to go outside and pick it up. What was the point would never use your guys again
Order arrangement online, their website was easy to navigate. The arrangement was delivered promptly the next day as requested. Most importantly the arrangement was just like the pic in the website and my wife loved them.
Absolutely beautiful yellow roses. Although I thought would be pink as in photo. Arrived early in the day. Appropriate choice rose for my Texas raised daughter loved them. Thank you
The order was never delivered
The roses were old and wrong color
Ordered long distance (Colorado) for our anniversary. Perhaps some of the prettiest roses I have ever seen. Beautiful arrangement, on time delivery.
Thank you!
The flowers were beautiful. They were delivered in a very timely matter, and we were very satisfied.
Not quite the same as in pic!
The flower arrangement was pretty, but not as expected. When I chose this arrangement I was expecting to have the same flowers as on the picture, based the price. The photo of the arrangement that my friend received showed differently, not as as exquisite.
Ordered flowers for my friend on her birthday. She loved them! Sent me a picture of the actual flowers, they were lovely. Thank you for helping make her day a special one
Very professional and accommodating. Delivered on time with excellent communication. My daughter loved the flowers for her birthday.
They went above and beyond with the flower arrangement and helped clear all my questions over the phone even helping me correctly design the card when I was worried it wouldnt print out right. 10/10. Will def order here again
Thanks for your service it was great. My wife loved it.
Thanks for your service. It was beyond my expectations. Delivery was on time.
As expected from the best.
I live in Pittsburgh but I order flowers from here for my daughter who lives in Guaynabo. The flowers are gorgeous!!!
Their delivery man is THE BEST guy around. He goes above and beyond to make sure the flowers are delivered. My daughter’s building isn’t the easiest to get into, but he never fails. Then he calls me to tell me they have been received. I will only order from your store. Thank you for your patience and devotion to your job.
The arrangement that I ordered which is above was Not what my sister got! What she got was pretty, but I was disappointed as it was not what I ordered and you guys took the Liberty to send another one and I was not informed!
My previous experience was that you would call me and let me know, but this was not the case this time! Hope in future orders I will be let know in advance! Thanks!
Excellent service/product.
Thanks!
Beautiful arrangement!! Was delivered on time!!
I ordered these for my daughter. I live in Pittsburgh. The gentleman who delivered the flowers went above and beyond to make sure she got them. He had a hard time getting into the
building, but he finally got through to them. He called me to assure me they were delivered. I didn't get his name, sorry. We need more people in the work force like this man. Besides beautiful flowers you have an awesome delivery service.
Many thanks, Joan C.
I ordered this bouquet to surprise a friend that was traveling to Puerto Rico. She loved them and appreciated them so much. They were presented beautifully. Thank you!
The recipient sent a picture of the bouquet received and I was underwhelmed by the comparison of the bouquet represented on the site, especially since I opted for the deluxe version.
Beautiful, fresh flowers + easy online ordering process + personable customer service = winning combination… Will order from Fioridella again!
I have been ordering flowers arrangements from Fioridela since 2005, for all occasions - birthday, sympathy, get well, and congratulations. The quality of their work, their work ethics, their respect for their clients is extraordinary. Their flower arrangements are original, exotic, different, and astonishing. Fioridella is the best flower shop in San Juan, Puerto Rico. You will always be satisfied.
Beautiful flowers and excellent delivery service!
Gorgeous arrangement! Thank you very much for the prompt and attentive delivery too. Absolutely worthy of five giant stars :)
El arreglo es hermoso, pero las rosas son blancas, no rosadas como en la foto. Yo ordené rosas rosadas.
Super contento. Eficiente, on time,
Saludos Tere!!!
Francisco X Gonzalez (hermano de maria elena y sila mari)
The bouquet was beautiful, and my girlfriend was very happy. By a series of unfortunate events, I ordered her three bouquets, and she liked this one the best :)
The flowers and vase looked great. The delivery was good. It would be nice to get an estimated delivery time. Other than that, great service.
The flowers that were delivered were very different from what was advertised. We were very disappointed. The color scheme was completely different.
The flowers were as beautiful as shown in the photo on the website and they were delivered in a timely manner. I will definitely use Fioridella again.
Las rosas llegaron después de las 6:30 pm. No había una sola rosa roja a pesar de que pagué premium y en las instrucciones puse que quería rosas rojas. A pesar de que pagué premium las rosas estaban maltratadas y no estaban frescas (los bordes de las rosas estaban brown). Parecía que llevaban todo el día dando vueltas en el baúl de un carro. A pesar de que el ramo tenía el palito plástico de la tarjeta, la tarjeta no llegó. Además, a pesar de que pagué premium no veo que tenía el “arreglo” que lo hiciera premium. No tenía nada premium. Después de varios años comprando arreglos tengo que decir que estoy bien decepcionado con la calidad del ramo de rosas y el servicio (el teléfono estuvo ocupado todo el día y cuando sonaba me enganchaban) Hoy estaré llamando para que me devuelvan el dinero. Jose Benitez 787-645-0405.
Excellent job. Second time I’ve ordered with your service and my girlfriend loved them.
Happy Valentines Day!
Flowers were fresh and beautiful. Delivery man was friendly and professional and on time. Excellent florist.
Excellent experience. Was delivered in a timely manner and would highly recommend
¡El arreglo quedó bello! Mi mamá estaba maravillada. Todo muy profesional.
I have purchased flower arrangements from Fioridella since 2008, when they were located in Centro Europa, in Santurce, Puerto Rico. Fioridella is probably the best flower shop in San Juan, providing extraordinary service, exquisite flower arrangements that are both superior in quality and design when compared to other flower shops in the Island. I have ordered arrangements for birthdays, funerals, get well soon, and congratulations for success and in all instances, the quality and service is superb. I cannot recommend them enough.
I wasn't there but I've heard how beautiful they were. Thanks so much!!
Gracias por tan hermoso arreglo. Servicio rápido y facil para mi que lo hice desde Alemania. Dejandole sentir a mi mamita que estoy cerca. Con tan hermoso detalle. Gracias por su rápido servicio. Recomendada muchas veces.
Ty flowers are beautiful delivered on time
Arreglo elegantemente exuberante.
Excellent flowers and delivery!! Even the note was handwritten. Will always be coming back to Fioridella for flower deliveries in PR. Thank you!!
Friendly service and lovely arrangement.
Una vez más, hermosas flores para mami. Muchísimas gracias por sustituir y añadir rosas blancas. Quedó perfecto. Mil gracias.
Beautiful bouquet! I ordered around 10 AM online….and my daughter received the bouquet just a few hours later. I’m so very happy I chose this florist. Thank you!
Un arreglo exquisitamente hermoso, entregado con cuidado. Me encanta ser un cliente habitual.
I am very disappointed I being buying flowers for a while from your company when my mom took a picture with the flowers they where yellow roses I did not pick them totally different from what I pick
I ordered thought the internet and was a little scary, but the flowers arrived and were beautiful. Thanks
The results always exceed my expectations!! Coming back for more in the near future!
BEAUTIFUL, amazing flower arrangement!
This beautiful arrangement arrived at the right time . I will use FIoridella again and recommend
it to my friends.
It is Always a pleasure to deal with Karolyn!
Very friendly, pleasing and accommodating with the customer!! Beautiful work done!!
Very beautiful. Wonderful service. Lovely flowers!
Keyla Teresa was very happy with the flowers we sent her. She told me they are absolutely beautiful! Thank you for your diligent service and good taste!
Dacita
I'm entirely satisfied ___ and so is my recipient. They next time I send her flowers, I assure you Fioridella will be my choice.
The flowers were so beautiful!! I was hesitant because this was my first time in PR, but I am more than happy with my purchase!
Ordene Deeper love para mi mamá pq era su cumpleaños y pedi que sustituyeran algunas rosas por rosas amarillas que son sus preferidas. Me encantó el resultado y el muchacho que hizo el delivery fue super nice con ella. Valio la pena. Muchísimas gracias.
The arrangement was spectacular! In addition the service was so appreciated as we had to postpone the delivery date and Madelyn stayed on top of this with grace.
Gorgeous contemporary style bouquet - and wonderful service! Thank you.
Las flores llegaron a tiempo a su destino. Además estuvieron atentos con la entrega y sus detalles.
Flowers were even more beautiful in person
Beautiful & excellent delivery service
Absolutely beautiful for my occasion. Thank you so much.
The flowers were perfect and exactly as pictured. Definitely reccommend!
The arrangement looked nothing like the picture that was used as reference for the order and the note that accompanied the arrangement was not signed with the names of the sender, leaving the recipient guessing who sent the flowers!
Super easy and perfectly executed. If i could rate 10 stars, i would
Quick delivery and beautiful arrangement! Pictures from the gift recipient show that this bouquet is just as beautiful in person.
First time doing an online order from Fioridella and it was flawless. Thank you for the arrangement, my mother in law loved it!
The flowers arrived just like the picture. Prompt delivery. Beautiful arrangements as always
It was just like in the picture, beautiful.
What a stunning and beautiful arrangement. Customer service was wonderful, delivered on time. Thank you!
Stunning and delivered on time.
I was surprised that the bouquet my sister received did not look like the photo shown here. If you need to change the flowers, I would have appreciated a call or a message explaining the situation . It was not what I was expecting. The flowers are still lovely and fresh and were received happily.
While the flowers looked beautiful, they looked nothing like the image I requested. The staff was very polite however. But for the price we paid, it did not at all meet my expectations unfortunately.
The flowers were wonderful and delivered politely and promptly. I just wish they cost less because they are only temporary.
El arreglo luce más grande en la foto , la forma redondeada no llegò así
Flowers were beautiful, fresh and just as advertised online. Delivery was punctual and my mother loved her birthday gift.
Sent as a gift and have not seen, but service was excellent with extra effort to deliver, as I had no phone # for recipient.
Gracias. Perfecto como de costumbre.
She was truly happy with these roses. Everything looked spectacular! They were the talk of the hotel lobby as I was bringing them into the room.
Beautiful arrangement delivered on time! Very happy with the entire process and product. A+
Las flores llegaron rotas y ya hoy están casi muertas. No le gusto a quien se lo envié y yo quedé mal.
Amazing service and wonderful communication. The flowers were exactly as advertised and will order from them again!
The flowers were a birthday gift to my mom. She was delighted and so impressed with how beautiful the flowers were, and us with how promptly they were delivered! We are so glad to have worked with Fioridella! They were so kind and personable and made the process so easy for us! Thank you so much Teremar from the bottom of our hearts!!!
Not quite the same flowers as shown on picture however they were nice.
No pot included.. it should sinde they were quite pricy
Excelente servicio, preciosas las flores.
La entrega se retrasó un poco pero la cumpleañera la recibió y le encanto el arreglo. Muy delicado. Seguiré usando Fioridella como siempre. Job well done.
Very easy process from being in the states. Would order again!
Excellent client service by phone
love it!!!! muchas gracias.
Excellent. Affordable, beautiful flowers delivered on time.
Excelente servicio para hacer ordenes
Online
Flowers arrangement was beautiful, and It was delivered on-time! I will keep using Fioridella for future occasions!
El arreglo de flores esta hermoso, y la entrega llego a tiempo! Seguire usuando a Fioridella para fututros encargos!
Arreglo hermoso! Más bello de lo que esperaba!
Increíble. Una hermosura. Very impressed!
No I don't like the bouquet it's not like the pic and not fixed good and the baking not good as well
I am happy only from your after sales services and your customer care only
Thank you and best regards
The flower arrangement didn't look similar at all, from the flowers used, the colors and even the vase was completely different and cracked.
Beautiful bouquet!! Thank you so much!!
Beautiful bouquet!! Thank you so much!!
the experience was smooth, the flowers couldve been a little more fresh
Excellent service! Thanks a bunch!
I’m so pleased a friend recommended Fioridella. Is my second order in the last couple of months. Recipients have shared pics of the beautiful arrangements they joyfully received. Thanks!
We were in California and wanted to gift my bfs mom something for Valentines. So we ordered a delivery a few weeks in advanced. When the day came they called us to make sure she was home and a few minutes later she called us crying tears of joy. she loveddds the flowers. Thank you so so much.
Quite a beautiful bouquet of roses. My Valentine was very pleased, even though what I received was not what I ordered.
Fioridella has the most beautiful flowers and the best service. Very upscale arrangements.
Fioridella has the most beautiful flowers and the best service. Very upscale arrangements.
Me encanton. El servicio y la rapidez gracias
The flower arrangement was gorgeous, arrived in a timely manner, and I was contacted regarding a substitution that was made ahead of delivery.
Great service!
I am very pleased. The bouquet that was sent was beautiful. Thank you so much. I’ll definitely use you again. Olga Baquero-Lima
Excelente trato y las flores
Mas bellas aún que en la foto.
Had this bouquet delivered to my mom for her birthday. Chose the deluxe upgrade and it was absolutely beautiful!
Thank- you to Fioridella! The flower arrangement we ordered is absolutely beautiful & the recipients love it. Very gracious service.
Puntuales y hermoso el arreglo.
Excelente Servicio y espectacular Producto.. 100% recomendado
Vivo en Alemania y las flores llegaron el mismo dia que solicite la entrega online. El arreglo llego bien y muy bello.
My cousin sent a picture of the arrangement you made and took to her, and she was delighted! So was I. You did a beautiful job and were so wonderful to take the flowers to her. I'm so very pleased!
Super beautiful arrangement that will last forever!
Excellent service over the phone and great online interface for easy ordering. More importantly, quality flowers in creative elegant arrangement.
The service was very good and the arrangement was wonderful. All top quality.
Hermosas! Una dosis de belleza y alegría.
El servicio excelente y el arreglo espectacular, como lo deseaba!
This is actually my second time ordering from Fioridella and both times they have exceeded expectations. Their customer service, attention to detail and delivery continue to be excellent.
I have been trusting Fioridella for more than a decade. The quality, and the passion for what they do is their signature stamp. This was no exception. Always able to deliver perfection on time! Thanks Fioridella!
Muy bonitas las flores y servicio excelente. ¡Muchas gracias!
Beautiful flowers and wonderful staff. Ordering online was a breeze
Beautiful, fresh arrangement delivered right on time!
Vía la suscripción mensual de orquídeas, de sorpresa le envié a mi madrina un arreglo de Phalaenopsis y quedo fascinada. Me envió una foto, y están preciosistas.
Gracias!
P-
I live in Oklahoma and wanted to send my uncle something special since he was having surgery. Fioridella went above and beyond to deliver the flowers. Going on their website was a simple process, and even though my uncle didn't have a room available, they patiently waited till the next day to deliver them. Best service I've had with a florist in PR!
Excelente servicios y calidad en las flores!!
Excelente! Mil gracias por un lindo arreglo y la disposición de lograr lo que yo quería.
Laura & Harry Anduze
El servicio fue muy rápido! En menos de tres horas ya mi mamá tenía sus flores.
Lo único es que este arreglo me llamó la atención por su color y las que le llegaron, aunque lindas, eran en colores pasteles. Un poco decepcionante para mi. Ella no tenía referencia y le gustaron, pero yo hubiese preferido un bouquet más alegre y lleno de color.
Hola Teremar, el arreglo esta espectacular!!!!!
Muchas gracias.
Patty